Total 1,299 Senior Executive level Customer Service job vacancies

Senior Care Assistant
Great Oxenden, Market Harborough
Up to £14.09 per hour

I am working with a privately owned group who have a beautiful care home rated as ‘good’ in the Market Harborough area. The service is home to 45 residents and offers high class facilities in a beautiful setting.
They are now looking for an experienced Senior Care Assistant to join their friendly team.

You will be required to:

• Provide the highest possible levels of care in supporting and assisting residents in all aspects of daily living
• Be responsible for promoting resident’s independence with a focus on choice, dignity and respect, alongside promoting their physical and emotional wellbeing and to give input during shift handovers
• Take responsibility for leading your shift to ensure high standards are maintained, and other members of the team feel supported
• Complete daily medication rounds and document consistently without errors or any issues being picked up on the medication audits, as well as ensuring the daily charts are completed to a high standard by all team members on all shifts you will be responsible for leading
• Promote good practice in all aspects of care, and challenge poor practise from other team member, ensure one to ones for all care and support team members are done every two months and investigate complaints and concerns as directed by the Home Manager

For his post you must be able to demonstrate:

• A relevant professional qualification (NVQ Level 3 or equivalent)
• Experience of administering medication and updating care plans
• Leadership and good time management skills
• The ability to work 7am – 7pm on a rota basis
• Good written and oral communication skills
• A full UK Driving licence and transport due to the location of the home

For more information on this role, please call Elite on 01604 879345.

Social care

Proud member of the Disability Confident employer scheme

We are seeking a Senior Support Worker to work closely with the team leader for a man with autism who requires personal care and support to rediscover his independence and rebuild his life.

As a Senior Support Worker, you will be expected to step in and help Lewis and the team when the team leader is away, providing guidance, encouragement, and assistance to empower Lewis to overcome challenges and achieve personal growth. Your responsibilities will include all those of a support worker, plus assisting your team leader and help your team to excel in the amazing task of providing the best possible care and having always Lewis best interests at heart.

The ideal candidate will have experience working with individuals with autism and a strong understanding of the complexities of providing personal care. You must possess excellent communication skills, empathy, patience, and a genuine desire to make a difference in someone's life.

If you are ready to make a meaningful difference and help someone reclaim their independence and confidence, we invite you to join our team and be a part of this transformative journey.

Essential for this job:

Must hold a full UK driving licence and have the ability to drive
Good Computer Skills
Some experience in Leadership

Ideally you will:

Have some leadership skills
Good understanding and experience within the autism spectrum
Be reliable, able to lead from the front when necessary and called upon
Be committed, in it for the long-term
Be self-motivated and able to work independently, adapting to changing needs
Have a good sense of humour
Want to make a real difference to Lewis life
Be open-minded and open to new ideas
Value the principles of inclusion

Benefits:

We reward our staff with competitive salaries
We offer an Award Winning Pension Scheme
We have a company sick pay scheme
Excellent annual leave allowance, including top up pay
Critical Illness cover, reassurance when you need it the most
Life Insurance, reassurance for your family when they need it the most
A really good mandatory induction
Ongoing high quality training
Career development opportunities
A real chance to make a difference to someone’s life

A DBS (Disclosure & Barring Service) Check will be requested in the event of the individual being offered a position with Beyond Limits, the cost of which will be to the employee, however, this will be returned after successful completion of probation period (6 months).

Are you a skilled residential support worker?

Do you want a more senior post?

TeacherActive are proud to be working with an established children’s residential home provider to source a senior support worker for their home in Wolverhampton . This is an EBD home and a company that is keen on progression, they are keen at looking at applicants with their NVQ level 3 or relevant social care equivalent to join their team.

The Senior Supprt Worker role requires:

• Minimum one year working with children/young adults in the education or care sector (essential)
• Level 3 NVQ in children's residential care or equivalent essential)
• A full UK driving licence (essential)

The Residential Home can accommodate children up to 18 years of age. Due to the nature of this post the Department for Education National Minimum Standards state that the support workers must be 4 years older than the oldest resident. Therefore, applicants must be 22 years of age or older.

In return you will receive:

• Amazing rates of pay
• A no hassle payment scheme
• Working in a rewarding environment
• Outstanding 1 to 1 service from your dedicated consultant working to support you every step of the way, with excellent industry experience and in-depth knowledge
• An excellent recommend a friend scheme

All our staff our paid on a PAYE basis, so you can rest assured that you’re paying the right amount of Tax and National Insurance. This means you know exactly what you’re earning for all your hard work.

If you feel that you are right for this Senior Supprt Worker role, please click apply!

All applicants will be contacted to discuss suitability and then invited to register with TeacherActive.



Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs.



Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment.

TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.

Newstaff Employment Services is recruiting for a Customer Sales Support Executive on behalf of client based in Luton, Beds.

Working as part of a lively Customer Service Team, you will be providing customer service and sales support to internal and external customers.

Duties to include:

• Cold/warm calling existing customers, arranging meetings for the business development manager, and follow call after meetings
• Quote chasing support
• Dealing with daily requests regarding quote calls, queries and general customer service advisory calls
• Creating specific quotations using CRM system SAP
• Achievement of custoner service KPI's
• Keeping up to date with all product knowledge
• All other related tasks as required

Essential Attributes:

• Must be positive, out-going and enthusiastic!
• Enjoy working as part of a lively, fun team
• Possess excellent customer service skills
• Strong written and verbal communication skills
• Good level of IT literacy
• A 'can-do' attitude
• Ambitious, self confident and keen to progress

Monday to Friday role 8.30 am to 5 pm

Salary: £23.900 pa rising to £25,500 pa after successful 6 month probation + excellent benefits package

Interested? Please call Anne Marie on 01727 864777 or email CV to annemarie.harrington@newstaffemployment.co.uk

Join our dedicated team on Ward 32 as a Senior Health Care Support Worker and play a crucial role in delivering exceptional care to our patients.

Ward 32 is a busy surgical ward currently accommodating medical outliers as part of the Winter Plan. With 24 beds, including 12 side rooms, we provide a supportive environment for patients requiring surgical and medical care. Our team consists of experienced surgical and medical professionals who collaborate closely with multidisciplinary staff to ensure outstanding patient-centered care.

Key Responsibilities:
• Collaborate with the multidisciplinary team (MDT) to deliver exceptional patient care.
• Assist in providing direct care to patients, including assisting with personal hygiene, mobility, and activities of daily living.
• Support patients and their families by providing emotional support and addressing their needs and concerns.
• Contribute to the maintenance of a safe and clean environment for patients and staff.
• Participate in ongoing training and development opportunities to enhance skills and knowledge.

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

To see the full detailed job description and main responsibilities of the job please refer the job description attached.


This advert closes on Sunday 19 May 2024

Proud member of the Disability Confident employer scheme

Your career progression as a Senior Care Assistant could be right around the corner at Avonmere Care Home in Downend. The home is looking for an experienced team member like you to deliver high quality care to our residents and bring a smile to their faces every day. This is your opportunity to shine and really make a difference to the lives of others by showing your experience and warmth.

You will monitor the wellbeing of each resident, providing medication support, person centred-care and be involved in the care planning process, always promoting independence and well-being by ensuring that residents’ personal, psychological and social care needs are met.

Your team will be extremely important too. You will undertake staff supervisions and support of team members’ development, always looking to demonstrate our values of being Proud, Supportive and Caring.

Your Money - Great Team Players Need Great Rewards

• £ 12.50 per hour
• Enhanced pay options
• Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing
• Holiday pay and holiday-type benefits through employee discount scheme
• Workplace Pension
• Refer a Friend payments
• Free DBS, free uniform
• Paid e-learning and training
• Long service awards and recognition
• Career development with salary increases
• Staff wellbeing strategy

Your Working Life

• Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• A career development pathway and support with qualifications – linked with increases in salary
• Advanced senior carer programme - accredited City and Guilds
• A comprehensive and supportive induction programme to ensure confidence and competence

Avery #OneFamily Well-being Programme

• Blue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days out
• Daily staff celebrations
• Staff well-being committees
• Mental health first aiders for staff
• Apprenticeship programme
• Managing Director award and Avery Awards

To join us a Senior Care Assistant, it is essential that you are an experienced carer, and you have the super-human characteristics of being efficient whilst always putting people first, showing kindness and still have energy to love life and make it meaningful for yourself and those in your care.

You love working as part of a team and being supportive to your colleagues as well as your residents and their families. Most importantly, you’ll feel proud to work in the care sector. We are so proud of our teams, and we will help you feel proud of the work you do too by sharing successes and welcoming you into our #OneFamily.

You will need to have 2 years’ experience working as a carer within a residential care home setting (Adult). We will support you through your career in care through personal development by reflective practice, self-directed learning and competency development.

Our ambition is simple. Together, by demonstrating our caring natures, supporting each other and being proud of what we do, we aim to create smiles every day.

Our structure at Avery Healthcare is unique to other care settings. There is no big hierarchy or difficulties in speaking to management. You will find the Avery business leaders in the homes at the forefront of care, and fully accessible at all times. We truly are proud of who we are, and we act as #OneFamily. If you’d like a career in care and would like to be an important part of our #OneFamily, apply today.

This Post will Require

Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

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Your career progression as a Senior Care Assistant could be right around the corner at St Giles Care Home in Solihull. The home is looking for an experienced team member like you to deliver high quality care to our residents and bring a smile to their faces every day. This is your opportunity to shine and really make a difference to the lives of others by showing your experience and warmth.

You will monitor the wellbeing of each resident, providing medication support, person centred-care and be involved in the care planning process, always promoting independence and well-being by ensuring that residents’ personal, psychological and social care needs are met.

Your team will be extremely important too. You will undertake staff supervisions and support of team members’ development, always looking to demonstrate our values of being Proud, Supportive and Caring.

Your Money - Great Team Players Need Great Rewards

• £ 12.00 per hour
• Enhanced pay options
• Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing
• Holiday pay and holiday-type benefits through employee discount scheme
• Workplace Pension
• Refer a Friend payments
• Free DBS, free uniform
• Paid e-learning and training
• Long service awards and recognition
• Career development with salary increases
• Staff wellbeing strategy

Your Working Life

• Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• A career development pathway and support with qualifications – linked with increases in salary
• Advanced senior carer programme - accredited City and Guilds
• A comprehensive and supportive induction programme to ensure confidence and competence

Avery #OneFamily Well-being Programme

• Blue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days out
• Daily staff celebrations
• Staff well-being committees
• Mental health first aiders for staff
• Apprenticeship programme
• Managing Director award and Avery Awards

To join us a Senior Care Assistant, it is essential that you are an experienced carer, and you have the super-human characteristics of being efficient whilst always putting people first, showing kindness and still have energy to love life and make it meaningful for yourself and those in your care.

You love working as part of a team and being supportive to your colleagues as well as your residents and their families. Most importantly, you’ll feel proud to work in the care sector. We are so proud of our teams, and we will help you feel proud of the work you do too by sharing successes and welcoming you into our #OneFamily.

You will need to have 2 years’ experience working as a carer within a residential care home setting (Adult). We will support you through your career in care through personal development by reflective practice, self-directed learning and competency development.

Our ambition is simple. Together, by demonstrating our caring natures, supporting each other and being proud of what we do, we aim to create smiles every day.

Our structure at Avery Healthcare is unique to other care settings. There is no big hierarchy or difficulties in speaking to management. You will find the Avery business leaders in the homes at the forefront of care, and fully accessible at all times. We truly are proud of who we are, and we act as #OneFamily. If you’d like a career in care and would like to be an important part of our #OneFamily, apply today.

This Post will Require

Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

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An exciting opportunity has arisen for a Senior Team Administrator to join our Croydon Assessment & Liaison Team for the Croydon Directorate South London and Maudsley NHS Foundation Trust. Working closely with nursing staff and the Admin Lead

The successful applicant will have robust organisational, communication and interpersonal skills and will also be able to demonstrate a sound knowledge of Microsoft Office programmes including Outlook, Word and Excel. The post holder will be comfortable with IT and be keen to learn new software packages and processes.

This is a challenging role working within an extremely busy office and it is therefore important that you are enthusiastic, motivated and able to work under pressure. You must be able to demonstrate the ability to work independently and as part of a team.

The role will include managing the teams referrals, supervision of at least one band 3 administrator, supporting the team leader, admin lead clinical team. You must have the ability to work under pressure and to meet targets. Contact with patients will be largely by phone and letter. The post-holder will be required to attend regular administration team meetings as well as relevant clinical meetings and take the minutes. Please see the job description and person specification for further information.


This advert closes on Sunday 19 May 2024

An exciting opportunity has arisen for a Senior Team Administrator to join our Croydon Team for the Croydon Central Locality Team Directorate South London and Maudsley NHS Foundation Trust. Working closely with Clinical staff, Team Managers and the Admin Lead

The successful applicant will have robust organisational, communication and interpersonal skills and will also be able to demonstrate a sound knowledge of Microsoft Office programmes including Outlook, Word and Excel. The post holder will be comfortable with IT and be keen to learn new software packages and processes.

This is a challenging role working within an extremely busy office and it is therefore important that you are enthusiastic, motivated and able to work under pressure. You must be able to demonstrate the ability to work independently and as part of a team.

To provide administrative and secretarial support to all members of the Multidisciplinary Community Mental Health Team. This will include diary management, minute taking, typing letters and reports, scanning, distributing post, photocopying and e-mails. Ensure that all clinical letters and reports are typed and despatched promptly (within 72 hours), taking follow up action where necessary. This will include generating own correspondence, screening the post and undertaking intermediary action in the absence of MDT staff.

Implement and maintain an overall management system of paper and electronic media for the office, including developing and maintaining an effective bring forward system.

To be the main point of contact for the Team Manager and/or Consultant Psychiatrist.

To deal professionally with telephone enquiries, using initiative to take follow up action when appropriate and help to reassure patients, who can be distressed and confused, in a tactful manner.

To be responsible for ensuring referrals are passed to the duty officer, using agreed criteria, to ensure their prompt attention by and allocation to the appropriate member of staff.

Ensure patient's case notes within the electronic Patient Journey System (ePJS) are kept up to date, and that a paper-light ethos is maintained within the team.

Record referrals and contacts made by clinical staff. Create/amend entries and record all correspondence on ePJS and extract information as and when required.


This advert closes on Sunday 19 May 2024

To see the full detailed job description and main responsibilities of the job please refer the job description attached.

WHAT YOULL DO You will be directly responsible to the PICU Consultants on the Unit. Along with the rest of the team, they will be responsible for a number of patients and be involved in all aspects of their care ranging from admission, stabilisation and provision of ongoing care. This includes all the practical procedures associated with the critical care environment, including intubation and placement of central venous and arterial lines. You will also be expected to develop the competencies needed to be able to undertake retrievals, full training and support for this is provided. WHAT WERE LOOKING FORYou will have a minimum of 2 years experience in paediatrics or anaesthetics. You will have extensive practical skills and be able to prioritise the work well, work well under pressure as part of a team and be dependable and adaptable.

WHAT YOULL DO Clinical Role: Southampton PICU is a 16 bedded mixed intensive care unit admitting around 1000 patients each year. We are the regional referral centre for Wessex and run the combined Southampton Oxford retrieval team (SORT) service for the Wessex / Oxford network, moving around 500 critically ill and injured children per year. Our case mix includes cardiac, ECMO, neonatal and neurosurgical cases as well as the full range of general and paediatric sub-speciality work. We are the Wessex paediatric major trauma centre, with a dedicated paediatric emergency department on site. The successful applicant will form part of the middle grade rota for PICU, which includes shifts for the retrieval service. Full retrieval training will be provided for those without paediatric transport experience. We run a comprehensive induction and training programme for all staff starting PICU. This is a great opportunity for trainees wanting PICU experience before progressing with training or before taking substantive consultant posts. Research Role: University Hospital Southampton is consistently among the highest recruiting NHS Trusts for all NIHR commercial and non-commercial research including interventional studies. The Southampton National Institute for Health Research (NIHR) Clinical Research Facility (CRF) is the operational centre of translational research at the University of Southampton (UoS) and Southampton NHS Foundation Trust (UHS). The CRF operates to support research across all specialities and brings together all areas engaged in clinical translational research (including the current Southampton NIHR CRF, NIHR Biomedical Research Centre and NIHR CRUK Experimental Cancer Research Centre). The NIHR CRF is part of a national network of CRFs with adult and paediatric capability. The primary role of this post is to provide day to day care for children undertaking clinical trials in the Paediatric Critical Care setting. In addition, the Fellow may be asked to assist in the running of other clinical studies and trials for patients. By arrangement this may be outside of the primary speciality. The post holder will therefore be expected to engage as appropriate with all aspects of the development and conduct of studies, including the submission and maintenance of regulatory documents, the recruitment of subjects and providing medical cover. You should work to ensure that all studies are conducted to Good Clinical Practice. WHAT WERE LOOKING FOR Full GMC Registration APLS or EPLS Minimum 2 years experience in paediatrics or anaesthetics or intensive care medicine (ST1-2 equivalent) or previous experience on PICU

Clinical Practice On a regular planned basis, or in response to an emergent need, contribute to clinical practice by working alongside learners delivering clinical care. Use coaching/mentoring techniques during contact time with learners to identify learning needs, improve standards, generate learning plans, respond to concerns, and escalate where necessary Have highly developed clinical skills relevant to their areas of responsibility such that they may act as an expert resource for learners and clinical educators. Demonstrate and promote a high standard of person-centred, holistic care. Actively collaborate with a range of multi-agency and inter-professional resources in their practice Lead an education team according to requirements outlined within the post holders job plan. Work independently and within a team structure according to the standards set by their professional body Apply leadership principles when influencing the ward and multi-disciplinary team Use professional judgement in managing complex and unpredictable care events Apply specialist knowledge and skill in complex decision making to determine evidence-based therapeutic interventions Demonstrate and promote the effective management of patient journey / flow by teaching and contributing to the development of systems for operational performance Model and teach adequate patient documentation that fulfils professional standards. Support clinical team leaders to set and monitor the standard of documentation Be highly effective in using skilled interpersonal communication to convey information and advocate for the interests and well-being of those for whom they are responsible

To provide a high standard of clinical care ensuring safe and effective assessment, treatment and comprehensive discharge planning using highly developed clinical reasoning skills and appropriate assessment tools. To work within the Section 136 suite, Triage Car and Rapid Response service. To work flexibly across a 7-day-a-week service. To ensure the clinical caseload and clinical practice is of the highest standard of clinical care. To manage case-load and service delivery in accordance with and in order to contribute towards the attainment of Service/Trust productivity requirements. To ensure up to date care plans, risk assessments and reviews are in place. Work with individuals to assess their mental health, recognise mental illness and identify their related needs and circumstances; and enable them to understand, manage and where appropriate change their behaviour. Plan, implement, review and improve interventions to meet peoples identified needs and manage their inherent risk. To assess carers and families needs and develop, implement and review programmes of support for cares and families. Protect people from abuse, neglect and harm. Enable individuals to develop independent living skills and live in the community. To work collaboratively and promote effective working relationships with members of the multi-disciplinary team, ensuring effective and appropriate clinical decision-making, both within the Crisis Team and with external agencies. To maintain accurate and timely clinical records and risk assessments, and to co-ordinate and monitor those of the team. To adhere to N.M.C. or other relevant codes of professional conduct and ethics, plus associated legislation. To develop clinical practice having due regard to Department of Health and other guidelines. To demonstrate empowering leadership skills within the Crisis Team and seek opportunities in local and national area as to promote and develop the profession. To participate in Clinical Governance activities, including: induction, supervision, personal development review, health and safety, risk management and audit. To provide Management Supervision to Band 5 and Band 3 staff. To undertake specific project work or any other duties as negotiated with the Criss Team. Develop effective and supportive links with other health and social care staff. To create networks that improve the pathway of care for clients referred to the Crisis Team. Participate in all clinical governance and audit developments including post registration education, training and continuing professional development.

Your primary responsibilities will be: Establish and maintain effective communication with patients, their families, and carers Working with the co-ordinator to prepare outpatient clinics, which includes booking clinic appointments, assisting the nurses in clinic and any follow up requirements. Phlebotomy Assisting the nurses with office duties, such as communicating with patients via phone or email, registering patients documents with our homecare companies. Liaising with the home care companies Assisting the nurses with clinical duties, such as patient training whilst setting up for home parenteral nutrition, CVAD dressing changes, phlebotomy.