Total 1,300 Senior Executive level Customer Service job vacancies

Job Summary:

This Programme Executive position requires the candidate to proactively reaching out to clients, organize social activities and enabling clients to adopt an active lifestyle and pre-empt social isolation. The nature of the job also requires to refer clients to appropriate community care and social assistance when necessary. With Age Well SG initiatives, you shall work with primary care physicians (e.g. family doctor) to empower residents to chart their own journey towards healthy and active lifestyles.

Key Responsibilities:

• Plan and conduct Evidence-Based active ageing programmes.
• Continuous Improvement in providing Quality Services and Quality Programmes
• Administering new intake and provide necessary health assessments for new clients
• Recruit, train and match volunteers to appropriate services.
• Plan and Coordinate support for clients who requires Befriending and Buddying services.
• Lead group work and outreach activities with the AAC team.
• Build community partnerships and enhance existing resources.
• Support AAC-CREST integration work.
• Perform administrative work including maintaining up-to-date records of clients and volunteers.
• Attend to enquires from clients.
• Maintain a database of membership and volunteer management using the in-house AAC client management system.
• Taking and monitoring vital sign for clients
• Any other duties as assigned by Manager/Executive Director

Requirements:

• Prior working experience in Senior Activity Centre, Active Aging Centre would be advantageous.
• Resourceful, proactive, responsible, and focused on clients
• Good communication & interpersonal skills. Able to converse in local dialects will be an added advantage.
• Strong passion and desire to work with seniors.
• Strong knowledge of using MS office.
• Proficient in google suite applications.
• Able to work independently.
• A team player.

Qualifications:

Diploma in Social Work and any relevant training certificate

Technical Skills and Competencies:

Social Service Programme Development: Level 2

Social Service Programme Evaluation: Level 2

Social Service Programme Implementation: Level 2

Stakeholder Management: Level 2

Volunteer Retention and Engagement: Level 2

Volunteer Programme Management: Level 2

Support Service to Seniors: Level 3

Trends Evaluation and Application: Level 2

Emergency Response and Crisis Management: Level 2

Collaborative Practices Across Disciplines and Sectors: Level 2

Diversity Awareness and Management: Level 2

Ethics, Values and Legislation: Level 2

Core Skills Competencies:

Communication: Intermediate

Collaboration: Intermediate

Problem Solving: Intermediate

Customer Orientation: Intermediate

For details, please refer to Skillsfuture Skills Framework website at https://www.skillsfuture.gov.sg/skills-framework/social-service

Interested applicants, please send in resume with expected salary to hr@filos.sg

Only shortlisted candidates will be notified.

We are actively in pursuit of individuals who radiate self-assurance and have a strong commitment to delivering high-performance outcomes as members of our team. If you possess the capability to quickly grasp new information and demonstrate exceptional communication skills, you are a prime candidate.

Your main duties encompass

- Organizing sales meetings with potential clients

- Delivering company updates to our existing clients

- Managing administrative tasks in collaboration with our sales services. Given that this is a

The monthly salary range falls within $3,000 to $6,000. We anticipate candidates to hold "A" Level, diploma, or degree qualifications.

Job Description

• Provide helpdesk support, via phone and remote access.
• Manage IT ticket - create, troubleshoot, resolve and close.
• Monitor and update assigned tickets in Helpdesk portal.
• Follow-up and ensure tickets are promptly attended to.
• Perform regular server/network/system health checks.

Requirements

• Only Singaporean and Permanent Residents.
• ITE/Diploma in IT, Computers or related field.
• Basic communication skills for helpdesk support.
• Basic IT desktop/support knowledge and experience.
• Fresh Poly/ITE undergraduates are welcome.
• Technical support and hands-on training provided.

You will monitor and follow up on outstanding bills and liaise with various parties on bill settlements. You will also provide financial advice to patients on the estimated bill amount for hospital stay as well as handle billing enquiries.

Job Requirements:

• Diploma with at least 2 years’ relevant working experience
• Proficient in Microsoft Office applications and knowledge in SAP/ Maxcare/ OAS will be an advantage
• Team player with good interpersonal, analytical and communication skills

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / reenie.ng@adecco.com for a confidential discussion.

EA: 91C2918 | R2198716

You will be an integral member of the education and training team to plan, co-ordinate and support the administrative operations of the education and training of medical, allied health and nursing staff at NHCS. You will collaborate with internal stakeholders and external agencies to develop and plan for short-term and long-term strategic plans. You will also coordinate and manage the initiation, implementation and evaluation of projects to advance NHCS’s education and training strategic and operational goals.

Requirements

• Degree holder, preferably in training, education or project management
• A meticulous team player with excellent organisational and communication skills
• Proficient in Microsoft Office applications

Job Description: The Admin and Operations Executive – Cleaning will play a vital role in supporting the Cleaning Manager in the administrative and operational aspects of our cleaning social enterprise. You will assist in coordinating day-to-day operations, ensuring smooth workflow, and contributing to the overall efficiency of the cleaning team.

Key Responsibilities:

1. Administrative Support: Provide administrative assistance to the Cleaning Manager, including handling correspondence, maintaining records, and organizing documentation.
2. Operational Coordination: Assist in coordinating scheduling, manpower deployment, and resource allocation to optimize cleaning services delivery.
3. Client Communication: Liaise with clients to gather requirements, address inquiries, and facilitate service arrangements in collaboration with Cleaning sales and marketing.
4. Data Management: Maintain accurate and up-to-date records of cleaning activities, client interactions, and operational metrics for reporting and analysis purposes.
5. Procurement and Inventory Control: Manage procurement processes, maintain inventory levels of cleaning supplies and equipment, and coordinate with suppliers to ensure timely delivery.
6. Training Support: Coordinate training sessions and workshops for the cleaning team, including scheduling, logistics arrangements, and participant communication.

Requirements:

1. Previous experience in administrative support roles.
2. Strong organizational abilities with attention to detail and the ability to manage multiple tasks concurrently.
3. Good verbal and written communication skills, with the ability to interact professionally with internal and external stakeholders.
4. Able to work collaboratively with diverse teams, demonstrate initiative, and contribute to a positive work environment.
5. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software is desirable.

About Centre for Fathering:

Centre for Fathering (CFF) is a non-profit organization founded in 2000 to promote active and involved Fathering and address issues caused by fatherlessness in Singapore.

The organization aims to turn the hearts of fathers and children towards each other by inspiring fathers to be better role models and strengthen families.

We equip men to be the fathers their children need.

CFF runs the DADs for Life and MUMs for Life movements and the National Initiatives includes, but not limited to: Back To School With Dad, Celebrating Fathers, Eat with your Family Day, Great Companies for Dads Awards and Mum’s Day Out.

https://fathers.com.sg/visionmission/

What we offer you:

· Opportunity to work in a family-centric cultured environment.

· Hybrid work model arrangement

Position & Reports To

Executive, Volunteer Resource & Governance

Reports to Group Head, Volunteer Resource & Governance

Job Overview

Reporting to Group Head, Volunteer Resource & Governance, this position will provide administrative support services for CFF Governance functioning, inclusive of Board and Members’ meetings and all related administration and matters when assigned.

In addition, this position will also provide supports for risk management, internal controls, compliance work, grants administration and administrative support services for the smooth operations of Client Relationship Management, Volunteer Management, as appropriate.

Responsibilities and Duties

1) Assist and work on the Board of Directors (BODs) related administration and matters when assigned, such as BODs and Members’ meetings, including the convening and recording of each session.

2) Assist in tracking standards and criteria for all service operations in accordance with the directives of the BODs and various government agencies

3) Provide support for risk management, internal controls, and compliance work, including monitoring of grant and funding obligations

4) Collate the various reports in accordance with the requirements and to provide proper documentation of all reports, manuals, and policies, including following up with required signatories by CFF BODs and Members.

5) Assist to ensure proper, systematic, timely filling of records and documents, and reports generation.

6) Support work to engage and garner support from external organizations under the Volunteer and Governance purview

7) Maintains the CFF CRM (Client Relationship Management) and Volunteer Management System (VMS)

8) Provides support administration services for ad hoc projects (ie. Great Companies for Dads Awards and other CFF events), where required.

9) Assist in other ad hoc assignments as assigned by Reporting Officer or Head, Corp Services;

10) Weekend engagements are expected at times;

Qualifications and experiences

· Diploma holder in Business Administration / Marketing / Social Science / Social Work / or equivalent;

· Good communications skills, with confidence to communicate with Senior Management level stakeholders a plus

· Good administrative skills with positive attitude

· High attention to detail and consistent commitment to accuracy

· Familiarity with Microsoft Office tools such as Word, Excel, PowerPoint and Teams, competent level a plus

· Willingness to learn new skills and systems and collaborate in other areas as needed.

· Team-player and able to work in a timely professional manner in a family-centric work environment.

· Experience with Board, Volunteer and/or Client Relationship management systems, where applicable, a plus

· Social media savviness a plus

We are looking for a motivated, dynamic Customer Development Executive - Outdoor Account Management to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial (M) Sdn Bhd 

No.13, Jalan IKS-M4, Taman IKS Merdeka, 75350 Batu Berendam, Melaka

ob Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree, preferably in engineering background
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management
• Candidates without experience are welcome to apply

Responsibilities

• Strengthen client relationships, manage their campaign performance, and upsell new services and ideas.
• Understand their business needs and add value with campaign strategy
• Promote media proposal & marketing plans to our clients prepare quotations.
• Map and execute the media plan across relevant platforms
• Work closely with the operations, marketing, graphic design and editorial teams on campaign implementation and execution
• Responsible for prospecting, managing, and maintaining good relationship with corporate clients.
• Handle documentation and administrative duties as assigned by reporting office

Qualifications

• Minimum GCE 'A' Level or Diploma certificate

Requirements

• Proactive and able to work independently.

• Result-driven and self-motivating

• Good verbal and interpersonal communication skills

• Proficiency in MS Office applications

• Relevant experience in media sales, marketing or advertising is an advantage.

Responsibilities:

• Manage and update necessary information in the SAP system.
• Check and input pricing and product information in the system accurately.
• Work closely with the IT Department when necessary.
• Manage and monitor sales promotion and campaign analysis.
• Manage customer invoicing.
• Keep track of monthly and quarterly data files for shipment, freight, and other group data for internal analysis.
• Ad hoc duties as assigned.

Requirements:

• Diploma in Business Administration or equivalent.
• At least 2 - 3 years of experience in sales support, preferably with SAP system knowledge.

Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com.

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description & Requirements

Key Responsibilities:

• Provide administrative support in training and material preparations and other logistics purposes.
• Assist in training, marketing, and execution of both physical and virtual training events (e.g. webinars, talks, and workshops)
• Assist in managing the training calendar to ensure all training programmes are running smoothly and timely.
• Coordination of all course registrations and enrolments.
• Assist in handling trainers, clients, and end-users' feedback, enquires, and correspondences.
• Provide support in answering incoming calls, and appointment bookings when needed.
• Ad hoc administrative support whenever requested by the Executive Director.

Requirements:

• Polytechnic Diploma holder and above.
• At least 3 years in a similar role and experience in a charity is advantageous.
• Good communication and interpersonal skills.
• Customer-focused.
• A good team player.
• Proficient in IT-related troubleshooting, and Microsoft Office applications, especially Excel, PowerPoint, and Outlook.
• Able to multi-task and be flexible to cover front-desk duties.

* Note: Only shortlisted candidates will be notified.

You will participate and provide support in planning, developing, and managing licensing and data governance matters to meet medical and legal regulatory requirements. This will include providing advice on Personal Data Protplanection Act (PDPA) matters, liaising with internal stakeholders regarding data breaches, and other concerns relating to data governance.

You are responsible for arranging regular internal and external audits, preparing audit reports, and working with stakeholders to address audit findings. You will also be involved in planning and implementing staff immunisation initiatives, participate in committee meetings, and support ad hoc operational projects and initiatives. The suitable candidate will be offered employment on 2-year contractual terms.

Job Requirements:

· A Bachelor’s degree, preferably in public health administration, healthcare management, communications or public policy

· Prior experience working in a government or healthcare institution would be an advantage

· Proficient in Microsoft Office applications

· Possess excellent critical thinking and analytical skills

· Excellent written and communication skills

· Able to work independently as well as in a team

• Promote our School's courses and products
• Execution of Internal / External Marketing Campaign
• Administers policies and procedures relating to daily operations of the centres
• Provide admin support to ensure smooth running of the centres
• Adhoc duties
• Strong interest in customer service and relationship-building
• Must be able to work shift and during both weekends
• Must be fluent in spoken and written English
• Able to work under pressure and in a fast-paced environment
• Self-driven, energetic, and able to work well in a team
• Must be able to work shift and during both weekends
• Remuneration will be dependant on background and past experiece of applicant