Total 1,300 Senior Executive level Customer Service job vacancies

Job Description:

• Engage and assist elderly clients in the Centre and to assist in daily Centre programmes and activities.
• Attend to client’s personal care needs including personal hygiene and assist in positioning, transfers and ambulating of clients.
• Performs rehabilitation activities such as motion exercises and walking with clients.
• Adheres to the centre’s operational protocol at all times.
• Upholds and practice high standards in the care for clients set by the Centre Manager and Rehab Manager.
• To assist in incidental housekeeping duties such as cleaning and mopping up spillage, discharge and breakages.
• To assist in maintaining cleanliness of the Centre's environment including equipment, furniture and tools.
• Any other tasks as and when assigned by the Management.

Pre-requisites:

• Minimum GCE ‘N’ level.
• Ideal for those who are either looking for a mid-career switch or are seeking a profession in eldercare.
• A relevant WSQ Certificate in Healthcare Support/Therapy services will be advantageous.
• Ability to understand and speak English, Mandarin and local dialects will be advantageous.
• A good team player with a pleasant disposition and physically fit.

Benefits:

• 4 Days work week - work days request can be taken into consideration but based on business needs.
• Average weekly working hours not exceeding 44 hours.
• Group Medical insurance benefits, including dental, provided to local care staff upon confirmation.
• Attractive base salary and incentives for driving results.
• Great opportunity for career development in a growing market and organization.
• Industry-specific training and coaching by a highly experienced team.
• Highly flexible environment to brainstorm and implement ideas.
• 10 days annual leave.

Working location at either Ghim Moh Link or Telok Blangah St 31 or Seng Kang West.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Responsibilities:

• Manage the full Data Inception process for new hire
• Support the pre-onboarding process
• Assist in the creation and termination of ROPA accounts
• Support requests for Letter of Employment
• Collate doctors' posting information
• Assist with other HR administrative tasks as assigned
• Additional responsibilities at E level:
• Write submission
• Liaise with vendors and internal stakeholders
  

Period:

• 6 Months Contract

Location:

• Harbourfront

Working hours:

• 8.30am to 6pm, Monday to Friday

Salary:

• Up to $4300 (Based on experience and qualification)

Requirements:

• Minimum Diploma holder with relevant experience

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- West

- Up to $3800 + Commission

- Mon to Fri: 10am to 7pm

Responsibilities & Duties:

• Manage Live Streaming on TikTok and Shopee Live (3 to 4 per week)
• Manage the back-end admin of Live such as pinning, uploading SKUs, joining campaigns, liaise with TikTok Manager for online vouchers
• Manage Content for Platform: Lazada, Shopee, TikTok, GrabMart and Website
• Manage online sales and orders for these platforms
• Reply to customers’ enquiries
• Process online sales order and provide all sales admin support
• Manage Loyalty Programme, and to track and generate reports for management
• Strategise, plan and execute all Marketing Campaigns for Loyalty Programme
• Manage Social Media Posting for IG, FB, TikTok and Website
• Content Creation and to improve online presence
• Liaise with graphic teams for artwork
• Propose Festive Promotion and Marketing Collaterals
• Manage Pop-up Events Marketing
• PR Marketing by sourcing for influencers, KOLs, Sponsorship
• Create Affiliate Marketing and Email Marketing

Working Hours:

• Mon to Fri: 10am to 7pm

Salary:

• Up to $3800 + Commission

Location:

• West

Candidate Requirement:

• At least 3 years of experience in E-commerce & Marketing and preferably from F&B, Confectionary or Snacks industry
• Experience with Social Media Marketing, Postings, Ads and E-commerce
• Knowledge in Video editing
• Must be willing to work late when there is TikTok or Shopee Live
• Diploma in Business or ‘O’ Level
• Result-oriented in meeting all datelines for projects, campaigns and e-commerce revenue targets
• Proficient in Microsoft Office applications with good written and spoken English
• A good team player with excellent organizational skills
• Meticulous and able to adapt to change

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

Jen@successhrc.com.sg (Reg No: R23114826)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

You are primarily responsible for the finance functions related to Fixed Assets and Patient Account Receivables. You will work closely with our Finance Shared Services and Business Office for seamless financial operations.

You will be involved in the annual capital expenditure budget exercise, and are expected toparticipate in the budget review sessions and follow up on budget verification, monitoring and reporting. You will work with the relevant stakeholders on the reconciliation of patient revenue collections and posting of accounting entries. You will also assist the Manager with regular financial reporting, account closing and improvements of day-to-day work processes.

You will undertake ad-hoc projects from time to time, in particular system implementations and enhancements. You will also provide admin support.

Job requirements:

· Bachelor’s Degree in Accountancy or equivalent

· Preferably at least 1 year’s relevant experience

· Knowledge in SAP FICO will be an advantage

· Proficiency with Microsoft Office applications, especially Excel

· Good understanding of statutory and accounting reporting requirements

· Strong communication, interpersonal and analytical skills

· A team player and also able to multi-task in a dynamic and fast-paced environment

You will be an integral member of the department in driving and supporting communication initiatives to enhance the profile of the National Heart Centre Singapore (NHCS) as the leader in cardiovascular care and an employer of choice.

You will manage the corporate website from the creation and updating of contents, to implementation of search engine optimisation strategies to maximise online presence and searchability. You will also be involved in the copywriting and editing of publicity collateral to strengthen the institution’s brand. Other duties include managing media relations, corporate visits and events.

Requirements

· Degree in Journalism or Communications with at least 3 years' relevant experience in communications, preferably in a healthcare setting

· Experience in media, editorial and copywriting for web and digital platforms.

· Good analytical and organisational skills.

· Good team player, creative and resourceful

Job Description & Requirements

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Qualifications

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to speak Mandarin will be an advantage (to support the Chinese speaking customers)
• Able to work in a fast-paced and demanding environment
• Able to commit to 24/7 rotating shift work, must be comfortable to work some night shifts
• Will be required to work 5 days in a week, including weekends and public holidays
• Those without experience are welcome to apply
• Banking experience will be an advantage

• Location: Bukit Merah
• Mon to Fri
• Salary: $2,200 - $3,000 (Depends on experience)

Job Duties:

· Process customer’s orders/enquiries timely and accurately

· Provide pricing and delivery information

· Liaison with multiple parties including customers, carriers, hauliers, overseas agents etc… for freight handling & or other matters

· Shipping documentation (import/ export/ BL/ documentation)

· Handling of Cargo documentation such as LCL & FCL

· Ensure compliance with customer’s Standard Operating Procedure

· Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system

· Ensure all event data are updated correctly in system

· Communicate discrepancies/issues to team supervisor/manager when necessary

· Any other ad-hoc work instructions/administration duties from Supervisor/Manager

Requirement:

· Min. Diploma in Logistics, Business or related discipline

· Able to work under pressure in a fast changing and demanding environment

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Data Integration & Solutions:

Collaborate with teams to integrate data analytics into store operations, aligning with business goals. Conduct user acceptance testing for seamless integration of new tools and solutions.

• Operational Efficiency:

Leverage data analytics to identify process bottlenecks, support daily activities, and streamline operations.

• Data-Driven SOPs:

Lead the development and implementation of data-driven standard operating procedures (SOPs) for stores, ensuring compliance and track performance through analytics.

• Inventory Management:

Facilitate post stock take effort by generating report to kick off investigation.

• Continuous Improvement:

Drive continuous process improvements by analysing data, implementing self-checkout initiatives, and simplifying POS transactions.

• Data Insights & Communication:

Contribute data insights to new business development strategies, enhancing customer engagement through personalized experiences. Develop and maintain data dashboards and reports for clear communication of insights and monitoring of operational KPIs.

• Digital Communication Strategy:

Develop and execute a comprehensive digital communication strategy aligned with organizational goals, leveraging various digital channels and platforms. Manage internal communications, curate engaging content, and measure effectiveness through digital metrics and analytics. Lead crisis communication, inspire store teams through digital events, and stay updated on industry trends and technologies.

Requirements

• Proficiency in digital communication platforms, content creation, and analytics tools.
• Strong written and verbal communication skills for crafting effective digital messages.
• Crisis management experience, with the ability to navigate digital communication during challenging times.
• Experience in organizing and facilitating engaging digital events and engagement programs.
• Adaptability to technological advancements and a digital-first approach to communication.

Benefits

• Training Provided
• Team Member Discount
• Subsidized Medical and Dental Benefits
• Career Advancement

Location: Tampines North

1. Review referrals for befriending and buddying services and conduct home visits for clients referred for the service.

2. Update IRMS on status of referral and ensure that there is proper handover of clients who reject or does not meet criteria of the service.

3. Deliver high level of customer service and maintain frequent engagement with seniors and community partners.

4. Support targeted outreach and provide quality befriending or buddying services to socially isolated seniors as guided by the service requirements.

5. Provide information and referral services to seniors or the community in need at the Active Ageing Centre.

6. Support in Active Ageing activities and outings organised for the seniors.

7. Maintain proper records, documentation on the check calls, and information and referral of the engaged seniors.

8. Support and assist the Center Supervisor in compiling data to meet reporting requirements.

9. Work closely with volunteers for befriending and buddying. Ensure that volunteers meet service requirements and there are no service lapses.

10. Any other responsibilities and duties the Center Supervisor/Senior Management assign.

Job Requirements and Qualifications:

· Bachelor’s degree or diploma from an accredited University or Polytechnic.

· Preferably with at least one year of working experience in an eldercare setting or befriending and buddying services [or volunteering services].

· Good communication and interpersonal skills.

· Proficient in Microsoft (Word, Excel, and PowerPoint) and administrative skills.

· Adaptable, responsive to change, and resilient when encountering setbacks.

· Be able to work in the evening and on weekends when necessary/required.

We regret that only shortlisted candidates will be notified.

In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.”

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

Exciting HR career! Able to work from Airport at our various F&B outlets.

Job Description

• Provide support to HR team in the day-to-day operations. (Full spectrum of HR)
• Assist and coordinate interviews arrangement/documents retrieval.
• Work Passes application, renewal & related matters.
• Keep track of hygiene certification/airport pass renewals & staff confirmation
• On-boarding & Off-boarding administrative support
• Update and maintain employees' record in HRIS (personnel updates, leave records etc)
• Administer required security accesses in accordance to CAG requirements
• Manage training updates and arrange training for staff and administer internships from school & Corporate training initiatives. (WSG courses)
• Actively recruiting all types of position for F&B roles
• Responsible to safe keep and provide proper filing of all HR documents confidentially. (hardcopy & softcopy)
• Assist Senior in processing Payroll min 50 headcounts (FT & PT)
• Office administration (ordering name cards, stationery etc)
• Other ad-hoc duties assigned and HR project works

Requirements:-

• Minimum ITE/Diploma Holder/Degree in Human Resource Management
• Independent and confident to carry out assignment in an efficient and effective manner
• Meticulous, organized, pro-active and able to work under pressure
• Task oriented work ethics, Good team player
• Good analytical, communication and interpersonal skills
• experienced in Timesoft & Successfactor are advantage.
• IT savvy and Proficient in MS Office applications: Excel, Word
• Experience in the Food industries will be preferred
• Able to start work IMMEDIATELY

• Conduct needs assessment survey through outreach and/or engagement
• Organise and conduct active ageing programmes to the elderly in the community
• Befriend service users through engagement activities and home visits
• Implement new programme and/or services for services users based on needs.
• Conduct programme evaluation for all regular programmes and initiate enhancements/improvements
• Coordinate and manage stakeholders’ communications for programmes and services to services users.
• Able to work independently

Job Requirements

• Diploma/Advanced/Higher/Graduate Diploma in any field, preferably with experience in working with elderly clients in the community setting.
• Relevant working experiences in healthcare or social service sector.
• Possess ability to meet targets and deadlines with efficient organisation and time management skills.
• Possess adaptability to find ways of solving and/or pre-empting problems
• Applicant must be willing to work 5.5 days/week

Check out http://abercare.sg/jobs-vacancies/ for detail

Interested applicant please email your detailed resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Duties and Responsibilities:

• Build and maintain good rapport with customers through understanding their requirements and needs
• Answering the telephone/ emails to manage customer's inquiries and providing quotations
• Work with operations team to fulfill customer request, instructions and rectify issues
• Planning and Coordination with internal departments and customers
• Documentation and data entry
• Provide administration support to Warehouse Operations
• Other ad-hoc duties as assigned

Requirements

• Tertiary qualification in any related field
• Two years of experience in customer service. Applicants with shipping sales experience will be advantageous.
• Possess good verbal and written communication skills.
• Outgoing personality with good interpersonal, Public Relations and negotiation skills
• Resourceful, resilient and self-motivated
• No experience required
  

Job Responsibilities:

· Process customer’s orders/enquiries timely and accurately

· Provide pricing and delivery information

· Liaison with multiple parties including customers, carriers, hauliers, overseas agents etc… for freight handling & or other matters

· Shipping documentation (import/ export/ BL/ documentation)

· Handling of Cargo documentation such as LCL & FCL

· Ensure compliance with customer’s Standard Operating Procedure

· Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system

· Ensure all event data are updated correctly in system

· Communicate discrepancies/issues to team supervisor/manager when necessary

· Any other ad-hoc work instructions/administration duties from Supervisor/Manager