Total 73 Senior Executive level Customer Service job vacancies in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

You will use their personal recovery with individuals using the service in 1:1 or group support. You will Model and mentor recovery and demonstrate coping skills. Embed a person-centred and recovery-orientated approach in all aspects of the work. Inspire hope and share life experiences and lessons learnt. Be trauma-informed. You will have line management responsibility of lived experience support workers, providing both line management and lived experience supervision. To ensure high quality and regular professional supervision of lived experience support workers. To contribute to the annual appraisal of staff who are supervised. To support individual lived experience support workers in identifying their learning needs. To work with the Multi-disciplinary Team colleagues to embed recovery-focused practice within the team, delivering presentations as required. To identify the learning needs of the Trust lived experience r support workers and co-produce and co-deliver training activities in response to the needs identified. To be actively involved in recruiting peer support workers, including being on interview panels. For more information please read the attached documents before applying

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Data Integration & Solutions:

Collaborate with teams to integrate data analytics into store operations, aligning with business goals. Conduct user acceptance testing for seamless integration of new tools and solutions.

• Operational Efficiency:

Leverage data analytics to identify process bottlenecks, support daily activities, and streamline operations.

• Data-Driven SOPs:

Lead the development and implementation of data-driven standard operating procedures (SOPs) for stores, ensuring compliance and track performance through analytics.

• Inventory Management:

Facilitate post stock take effort by generating report to kick off investigation.

• Continuous Improvement:

Drive continuous process improvements by analysing data, implementing self-checkout initiatives, and simplifying POS transactions.

• Data Insights & Communication:

Contribute data insights to new business development strategies, enhancing customer engagement through personalized experiences. Develop and maintain data dashboards and reports for clear communication of insights and monitoring of operational KPIs.

• Digital Communication Strategy:

Develop and execute a comprehensive digital communication strategy aligned with organizational goals, leveraging various digital channels and platforms. Manage internal communications, curate engaging content, and measure effectiveness through digital metrics and analytics. Lead crisis communication, inspire store teams through digital events, and stay updated on industry trends and technologies.

Requirements

• Proficiency in digital communication platforms, content creation, and analytics tools.
• Strong written and verbal communication skills for crafting effective digital messages.
• Crisis management experience, with the ability to navigate digital communication during challenging times.
• Experience in organizing and facilitating engaging digital events and engagement programs.
• Adaptability to technological advancements and a digital-first approach to communication.

Benefits

• Training Provided
• Team Member Discount
• Subsidized Medical and Dental Benefits
• Career Advancement

Location: Tampines North

Responsibilities

• Strengthen client relationships, manage their campaign performance, and upsell new services and ideas.
• Understand their business needs and add value with campaign strategy
• Promote media proposal & marketing plans to our clients prepare quotations.
• Map and execute the media plan across relevant platforms
• Work closely with the operations, marketing, graphic design and editorial teams on campaign implementation and execution
• Responsible for prospecting, managing, and maintaining good relationship with corporate clients.
• Handle documentation and administrative duties as assigned by reporting office

Qualifications

• Minimum GCE 'A' Level or Diploma certificate

Requirements

• Proactive and able to work independently.

• Result-driven and self-motivating

• Good verbal and interpersonal communication skills

• Proficiency in MS Office applications

• Relevant experience in media sales, marketing or advertising is an advantage.

Responsibilities:

• Ensure timely processing of medical reports and related requests within the stipulated timeframe
• Attend and provide assistance to customers’ enquiries through email, phone or face to face
• Responsible and accountable for monetary transactions
• Ensure all information is handled with strict confidentiality
• Any other duties assigned from time to time

Requirements:

• Minimum Diploma in any field
• Relevant work experience in healthcare, hospitality or service industries will be an advantage
• Proficient in using computer and Microsoft office
• Willingness to learn, energetic, positive-minded, meticulous and able to multi-task effectively
• Good interpersonal and communication skills

Working Schedule (Office hours):

· Mon – Thu: 8.30am – 6pm

· Fri: 8.30am – 5.30pm

Responsibilities

• To achieve Company’s business growth (budget/target) with existing resources
• To manage and expand existing business and contribute to meet sales KPI
• Manage a portfolio of existing and potential customers via telephone contact
• Build a strong client relationship and grow accounts to their maximum potential
• Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
• Maintain teamwork by incorporating positive attitude
• Ensure that customer information is maintained accurately on the database
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls
• Implement and maintain internal audit policies and procedures in accordance with best practice
• Sales support – preparing Quotation, oversea coordinate, monthly tariff & reporting
• Carry out any ad-hoc task as and when assigned by the Company

Requirement

• Diploma in Logistics/Supply Chain Management or a related field
• Good problem-solving skills and able to work under pressure
• Well-organized with a keen eye for detail
• Able to work independently or in a team-based environment
• Proficient in Microsoft Office
• Preferably 2 to 3 years’ experience in sales and freight forwarding industry
• Possess knowledge on logistics, import/export procedures and Incoterms
• Good command of English written and spoken
• Good customer service and communication skills

Senior Deskside Support Engineer (VIP Support)

We are looking for experienced full-time senior deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Providing level 2 End User Computing support for VIP users both onsite and remote
• Well verse in Windows OS and MS office applications.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for MAC, IOS, and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• With more than 6 years of IT deskside support and solid experiences in providing VIP support both onsite and remote
• A good team player.
• Confidence with excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written English communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at yenpeng@ennovatez.com

· Full /Permanent job open to Junior or Senior level

· 5 days/Office working hours

· Salary Range: $1,800 - $2,800 per month ++ (basic salary + monthly/quarterly bonus pay-out base on performance)

· Working location: Bukit Batok office

At iLaser Pte Ltd, you will work together with numerous customers from various industries and take on a great number of responsibilities from the start. You will be rapidly build up a wealth of experience by dealing with various customer requests. Furthermore, we will offer you career opportunities that suit your professional development path.

Responsibilities

• Install new products, and test them to ensure they are working correctly
• Educating the client on how to use and maintain their device
• Perform maintenance and provide customer support
• Diagnose problems and come up with solutions to repair them
• Order parts needed for repairs if needed
• Fill out detailed reports and keep records on services that have been performed
• Explain issues with equipment and repairs to customers
• Build and maintain relationships with customers

Requirements

• Min. Higher Nitec in engineering in any field, with or without work experience all welcome to apply
• Excellent communication, interpersonal and diagnostic skills
• Working knowledge of the equipment needed for the job
• Ability to work independently without much supervision
• Posse valid Class 3 driving licence is a MUST

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a permanent part-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Minimum 'N' Level
• Training will be provided
• Speak standard English (required)
• Bilingualism is an advantage

Flexible working arrangement:

• Min 6 months commitment
• Min 3 working days in a week
• Mon to Fri: 1pm to 9pm ($12 per hour)
• Sat and Sun: 9am to 6:30pm ($15 per hour)
• Able to start work immediately
• Working location: 896 Dunearn Road, Link@896, #01-13, Singapore 589472

Important: Please email your resume directly to ShuuYun.Headoffice@LCentral.net

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview

1. Corporate Business Support

• Organising, maintaining, and updating the profiles of the Company and all its subsidiaries, and business-related content on the Company website and to propose periodic improvements to ensure the content continues to support the objectives of the Company.
• Assisting the Business Units in preparing business grant and collaboration proposals.

2. Business Research

• Assists to acquire research material of identified market segments, including existing and targeted customer segments, to support functions of the Company.
• Performs targeted research on specific trends or topics as commissioned by the Management, and able to derive recommendations to the Company based on conducted analysis.

3. Productivity Validation

• Conduct validations of productivity projects implemented by the Business Units and prepare the validation report to Management.

4. Balanced Scorecard (BSC)

• Initiate the quarterly BSC exercise and prepare the Group BSC reports.
• Proactively gather BSC targets, data sets and relevant information from the Business Units.

5. Fulfils other tasks as assigned by the Senior Corporate Planning & ERM Manager.

Job Title: Senior Customer Service Executive (ID3387)
Location: Redhill
Working Hours: Mon-Fri 9am to 5:30pm
Salary: $3000 - $4200

Job Description:
-Responsible for facilitating and managing activities involving sea export, sea import, warehouse & truck.
-Monitoring pre-alert documents from Origin offices or sales support (sea import only)
-Familiar with custom requirements, import and export procedures.
-Track and monitor vessel arrivals / departures and update customers if any deviations.
-Handle all customers' enquiries timely and effectively.
-Roles- Sourcing for rates from service providers as per the sale/customer's enquiry.
-Coordinate with business partners on Sales lead from the origin or the destination.
-Provide comprehensive service to all aspects of customer's requirement/problem solutions to handle their shipments.
-Preparing of invoices for customers & checking about subcontractor’s invoices & preparing of reports for internal &external customer.
-Ensure compliance with customer's Standard Operating Procedures (SOP)
-Preparing SOP for our internal use.
-Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
-All other ad-hoc work instructions from Managing Director or Manager

Requirements:
• Diploma/ Degree in Business, Sales, Marketing or in a discipline related to Logistics & Supply Chain Management.
• Minimum 1-2 years' experience in Sea freight forwarding
• Good experience running & managing sea-freight operations.
• Knowledgeable in sea-freight compliance & regulation
• Ability to work independently, meticulous, self-motivator and a team player
• Ability to cope in fast pace environment
• Proficient in Microsoft Excel

Job Title: (Senior) Service Engineer, Gas Solutions

Wärtsilä is looking for a competent (Senior) Service Engineer in Gas Solutions. This is a permanent opportunity, and its preferred location is Pandan Crescent, Singapore.

About the Position

What will you be doing:

As (Senior) Service Engineer, Gas Solutions, your work will focus on these responsibilities:

• Execute field service activities per Wärtsilä procedures and general practices of safety and cost-effectiveness.
• Perform basic troubleshooting, running tests, fine-tuning, adjustments, and trimming related to running performance on equipment.
• Independently perform significant/complex repairs and complete overhauls.
• Perform warranty and commissioning activities, delivering the equipment to the customer or a shipyard.
• Perform internal and external progress status reports of assigned work.
• Participate in briefings and debriefing for each service jobs.
• Create Service Work Reports.
• Collect and organize time sheets and expense reports. Report and inform the back office as required.
• Ensure the work is executed according to Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer site procedures.
• Issue WeCare and Non-Conformance Reports when appropriate to ensure "lesson learned" from experiences gained at service jobs.
• Execute Client Survey after each job.
• Supervise the tasks performed by Wärtsilä employees and subcontractors.
• Promote Wartsila products and solutions to customers.
• Participate in other department work as directed by the Line manager.

To be successful in this role, we expect you to have:

• Diploma/BSc in Process, Automation, Mechanical, Marine, Electronic or Mechatronic Engineering.
• 3-5 years hands-on experiences in process and electrical & automation disciplines.
• Willingness to travel around the world for Field Service jobs.
• Good computer skills.
• Relevant ' hands-on experience in process, mechanical and electrical. disciplines within LPG/LNG/VOC/IG and Flare Gas systems.
• Fluent command of English, written and verbal
• Service and team mindset.
• Structured, good attention to detail, and self-motivating.

Contact & next steps
Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: hyunjoo.kim@wartsila.com

Job Title: Life Cycle Support Executive/Engineer, ANCS

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies, we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience, and a winning attitude.

We are looking for Life Cycle Support Executive/Engineer, ANCS to join our team. This is a permanent opportunity, and its location is Pandan Crescent, Singapore.

About the Position:
As a Life Cycle Support Executive/Engineer, your work will focus on these responsibilities:

· Processing spare part deliveries from inquiry to invoice.

· Coordinating service visits and invoicing of same in close cooperation with the local spare part and service team(s).

· Actively Participating in Integrated Logistic Support (ILS) meetings (also overseas).

· Assisting in creation of ILS documentation to meet contractual requirements.

· Maintaining the ILS documentation together with ILS Engineers.

· Participating in internal project status and milestone reviews.

· Participating in project design review and integration review.

· Proactively collaborating with ERP system Master Data team to update the information in the ERP system with component data and related documentation.

· Making Support Material Plan in close cooperation with Sourcing and Obsolescence Management

· Providing the advice on any changes to design and potential cost impacts.

· Assisting other team members as required and promptly take action to resolve Quality/Design issues.

· Supporting stakeholder management, of external and internal stakeholders.

To be successful in this role, you should have:

· Diploma/BSc. in relevant specialisation, e.g. mechanical, electrical, or electronic engineering, preferable with focus on product lifecycle.

· 3 to 4 years of working experience would be a plus; however, this role is open to fresh graduate candidates as well.

· Skilled in Microsoft Office package and other collaboration tools

· Good interpersonal skills, teamwork, and organisational skills.

· You have a librarian gene, for meticulous filing and systematic document maintenance.

· Fluent English in writing and verbally.

· Ability to occasional overseas travels.

· Superior team player who sets the team above yourself.

Please note that according to Wärtsilä policy, voluntary consent for a background check is required for candidates being considered for this position.

Contact & next steps

Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner

Email: hyunjoo.kim@wartsila.com

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: admin@thestylesoiree.sg

Senior Deskside Support Engineer (VIP Support)

We are looking for experienced full-time senior deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Providing level 2 End User Computing support for VIP users both onsite and remote
• Well verse in Windows OS and MS office applications.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for MAC, IOS, and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• With more than 6 years of IT deskside support and solid experiences in providing VIP support both onsite and remote
• A good team player.
• Confidence with excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written English communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at yenpeng@ennovatez.com

Salling Search has been given an exclusive mandate to search for a Sales Support Executive for our client, DESMI.

Founded in 1834 and one of Denmark’s oldest companies, DESMI is a leading specialist in the development, manufacturing, sale and service of pumps and pumping solutions for marine, industry, defence & fuel, and utility. Currently, the DESMI pumps and systems are being sold to more than 100 countries via a network of subsidiaries and distributors on six continents.

The job

• Strategic Support Role: Assist the sales team in developing and executing effective strategies to drive revenue growth and achieve sales targets, playing a crucial role in the success of DESMI's sales efforts.
• Product Expertise: Become an expert on DESMI's product offerings, staying up-to-date on features, benefits, and applications to effectively communicate value propositions and address customer inquiries.
• Cross-Functional Collaboration: Collaborate closely with various departments including sales, marketing, and engineering to coordinate efforts, share insights, and ensure alignment in delivering exceptional service and support to their clients.
• Career Development Path: Benefit from opportunities for professional growth and advancement within DESMI, with access to training programs, mentorship, and skill development initiatives to enhance your sales support skills and advance your career.

Responsibilities

• To support the sales team and customers within the AP region for energy optimization evaluation and preparing of proposals with the company’s range of products and systems for business opportunities including technical and commercial clarification, contract review, order handling etc.
• To collaborate and work closely with the project team and business partners planning for customer visits, products/systems training or presentation and business development as well as obtaining market and competition info about market intelligence, targets, performance etc.
• Achieve sustainable growth with set goals and annual sales budget for Automation business with a focus on Energy optimization systems or products within the AP region across all served market segments.
• To review and clarify technical specs, preparing proposals for new building or retrofit project tendering for supplying Energy Optimization Solutions for business opportunities.
• To support, and educate business partners/agents for site surveys, technical and commercial clarification, and contract execution to improve business performance and relationships with business partners or customers.
• Attend service calls or customer complaints and liaison with factory and customer arranging for service/repair works if required.
• To support the company sales team selling the DESMI range of products and systems – Marine Pumps, Ballast Water Treatment Systems, Opti-save Energy Optimization systems, Fire Fighting systems and automation solutions to the Ship owners, shipyards, ship designers and business partners within the AP region.
• To work closely with factory and business partners to achieve sustainable growth and increase our sales and market share in the marine and offshore markets.
• To work closely with the factory and partner with other Desmi group companies to facilitate and ensure the delivery of the Desmi Group Global Strategy.

Requirements

• Minimum ITE or Diploma or Engineering degree graduated from Marine and Offshore or shipbuilding or electrical engineering system or electro-mech automation course.
• Prior consideration for those with about 5 years of working experience with similar experiences in the marine and offshore environment and related systems or experience working in the shipyards or ship design institutions or ship owners onboard ships as marine engineers or technical superintendents.
• Good working attitude, able to work independently with minimum supervision with a good self-drive attitude toward fulfilling the assigned tasks and set goals.
• Good communication skills and willingness to interact with different levels of people.
• Willing to travel overseas or onboard vessels supporting service guys and customers for system survey and verification within short notice.