Total 2,600 Manager level Quality Assurance / Control job vacancies

QA Assistant Manager / Manager

Working days: 5 days work week
Working hours: 8.30am - 5.30pm
Salary: $4400 - $6000
Location: Senoko S Road

Responsibilities

• Overseeing the operation and whole function of QAQC department
• Establish, review and continuous improvement for Food Safety Management System (SFA Regulations / FSSC 22000 / HALAL / Customers’ requirement) and documentation.
• To lead the QAQC team towards managing, maintaining and food safety management system.
• Review and improve working procedure/criteria for manufacturing processes.
• Overseeing in export country registration, review of importing countries requirement and liaising with regulatory agencies.
• Assisting in laboratory set-up / Overview external lab testing Parameter
• Study the export /import, rule and regulation of the country
• Main point of contact for Government regulatory agencies and certification bodies.
• Any ad-hoc tasks assigned by superior

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Location: Central

Salary up to S$132,000 per annum

This position will be require to travel and based in China for at least 6-9 months of the year.

Overview

• We are seeking a highly skilled and experienced Quality Manager to oversee quality management processes and operations in our data center manufacturing facility. The Quality Manager will be responsible for ensuring that all manufacturing processes, products, and services meet or exceed industry standards and customer expectations.

Key Responsibilities

• Develop and implement quality management systems and processes to ensure compliance with industry standards, regulatory requirements, and customer specifications.
• Establish and maintain quality assurance procedures, including inspection protocols, testing methodologies, and quality control measures.
• Lead and manage a team of quality assurance professionals, providing guidance, training, and support to ensure the highest standards of quality and reliability.
• Collaborate with cross-functional teams, including engineering, operations, procurement, and sales, to ensure alignment with quality objectives and continuous improvement initiatives.
• Conduct regular audits and inspections of manufacturing processes and products to identify areas for improvement and implement corrective actions as necessary.
• Develop and maintain comprehensive documentation of quality procedures, standards, and processes to ensure compliance and facilitate continuous improvement efforts.
• Monitor customer feedback and satisfaction levels to identify trends, issues, and opportunities for improvement, and implement measures to enhance the overall customer experience.
• Manage supplier quality programs, including supplier qualification, performance monitoring, and continuous improvement initiatives.
• Drive continuous improvement initiatives, including lean manufacturing and Six Sigma methodologies, to streamline operations, reduce waste, and improve overall efficiency and effectiveness.

Job Requirements

• Bachelor's degree in engineering, quality management, manufacturing, or a related field. Advanced degree or certifications in quality management (e.g., Six Sigma Black Belt, ASQ certifications) preferred.
• Minimum of 10 years of experience in quality management, preferably in a manufacturing or data center environment.
• Strong understanding of quality management principles, methodologies, and tools, with experience in implementing quality assurance processes and procedures.
• Excellent leadership and management skills, with the ability to effectively lead and motivate teams, drive continuous improvement initiatives, and manage cross-functional projects.
• Strong analytical and problem-solving skills, with the ability to analyze complex data, identify trends, and implement solutions to improve quality and efficiency.
• Excellent communication skills, with the ability to communicate effectively with stakeholders at all levels of the organization.
• Keen attention to detail and a commitment to maintaining the highest standards of quality.
• Customer-focused mindset, with a commitment to understanding customer needs and delivering high-quality products and services.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to brandon@eps.com.sg

EPS Consultants Pte Ltd| 95C5630

Brandon Lim | EA Registration No: R21102894

Introduction to the role:

Our Client a MNC fintech giant is looking for a Compliance Project Manager.

Key Responsibilities:

· Understand the business requirements and propose an end-to-end system and operational solution for the Unsecured Lending, Cards & Payments Business.

· Act as a bridge between the Product Managers and the Operations/Technology teams, where applicable to communicate the business requirements effectively.

· Have an in-depth technical understanding of finance compliances and liaise on them with the product manager and IT to get them tracked and executed. Worked on devising high level approach in conjunction with IT colleagues, to ensure the business interests are met.

· Manage, coordinate and prioritise the Unsecured Lending, Cards & Payments Business related enhancement & Projects.

· Participate in innovative project development and implementation, where appropriate.

· Support Cross-functional projects with teams from operations, technology and other partners through a collaborative approach that supports project objectives.

· Responsible for managing a team comprising of test analysts to support the above business lines.

· Provide leadership and work closely with the test analysts to support the test cases design, coordination, preparation, and execution under the UAT phase leading to deployment.

· Exercise judgment by clarifying on the tasks, deliverables, and provides leadership to the test analysts.

Requirement:

· Degree in Computer Science, Business Information Systems or equivalent area of study

· Good understanding of project & test methodology and experience in a SDLC and other methodologies (Agile etc).

· Prior experience working in Singapore/APAC with at least 8 or more years of relevant working experience.

· Prior experience with finance compliance projects is a must.

· Familiar with AS400 environment or similar card systems platform.

· Possess good knowledge in for Unsecured Lending, Cards & Payments Business – Issuing & Acquiring)

· Optional strong understanding of domain - Core Banking, Retail Banking, Corporate Banking.

· Managed end-to-end project or test management in multiple engagements environment.

· Demonstrate good working attitude & leadership qualities.

· Strong interpersonal, communication skills and ability to work under pressure and tight deadline.

We regret to inform that only shortlisted candidates will be notified / contacted.

For more information you can email Leah Kanagaratnam in our Singapore office on leah.kanagaratnam@teksystems.com quoting Job Reference Leah Kanagaratnam 541420.

Job Reference: Leah Kanagaratnam 541420

EA Registration No: Leah Kanagaratnam, R22104472

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Working for a technology vendor offering solutions to banking clients with regional presence in Singapore, the role of the Policy and Compliance Manager is responsible for ensuring that the organisation's policies and procedures comply with legal regulations and internal policies and that risk is managed.

Main duties and responsibilities

• Lead the development and implementation of policy and compliance to meet legislative requirements using contemporary and best practice approaches.
• Lead the organisation to an understanding of better risk management practices.
• Liase with audit team and providing audit team with adequate support
• Develop policies, procedures and associated documents consistent with legislation and regulatory requirements to mitigate risk.
• Ensure policy documents are UpToDate, managed, accessible and communicated.
• Report on and manage compliance violations.
• Implement a reporting framework that includes lead and lag indicators.
• Regularly review Business continuity plan
• Ensure risk assessment processes and risk management solutions are embedded in management systems.
• Complete Incident Investigation and Reporting.
• Educate and prepare work areas for accreditation visits to ensure that visits are efficient, correct information is provided and operational impacts are minimised.

About you:

• Bachelor’s degree in related field e.g. law, business, Finance or accounting.
• Minimum of 6 years’ experience in risk management, policy and compliance preferably within financial institution.
• In-depth knowledge of relevant regulatory requirements, accreditation standards, and industry best practices.
• Experience in Risk or audit will be a big plus
• Excellent communication and interpersonal skills
• Proven track record of developing and implementing successful risk management, compliance, and quality assurance programs.
• Sound analysis and reporting skills.

Interested candidates please email your latest resume to subagio@tangspac.com

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
 
We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.
 
Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At


... Click here to view more detail / apply for GEOZONE PRODUCT LINE QUALITY LEADER ? TUBULAR RUNNING SERVICES

Qualification and Verification Manager

The company, a full system life-cycle manufacturer of secure communication systems, antennas, image technology and embedded computing are looking for a Qualification and Verification Manager to join their growing team in Tewkesbury. Their products can be found transmitting high bandwidth data across hostile terrain, enabling secure ticket sales on trains, processing colossal amounts of data or gathering scientific insight in the cold and crushing depths of the ocean floor!

The successful Qualification and Verification Manager will be joining a company that really care about their staff, placing safety as their number one priority. They will also be entitled to a very lucrative benefits package as well.

Qualification and Verification Manager responsibilities:

- Develop, maintain, and manage the Compliance and Verification/Validation Process, ensuring adherence to Statutory, Regulatory, and Industry standards.
- Lead customer-facing activities for Verification and Validation, including planning, test execution, reporting, and presentations.
- Manage all internal and external Qualification activities, including third-party test houses and subcontractors.
- Collaborate with cross-functional teams (Projects, Systems Engineering) to ensure smooth compliance throughout the product lifecycle.
- Maintain detailed records for all compliance activities.
- Prepare and deliver written and verbal reports as required.
- Analyze requirements to define suitable verification/validation methods.
- Plan all Qualification activities, both internally and externally.
- Liaise and manage third-party test houses and subcontractors involved in compliance testing.

Rewards and Recognition:

- Competitive Compensation: Enjoy a competitive salary and benefits package.
- Time for You: Take advantage of generous paid time off, increasing with tenure, to relax and recharge.
- Financial Security: Plan for the future with a company-matched pension plan and the opportunity to participate in an Employee Share Scheme.
- Overall Well-being: Maintain your physical and mental health with access to a comprehensive healthcare plan, gym discounts, and an Employee Assistance Program.
- Lifestyle Perks: Save money on everyday expenses with retail and travel discounts, a cycle-to-work scheme, and an EV scheme.
- Growth and Development: Feel valued and supported in your career with opportunities for advancement and skill development.

Qualification and Verification Manager's please apply or if you do have any questions please email liam.nother@holtengineering.co.uk

Job Description

• Managing stakeholders, and proposing improvement and solutions to QA-related issues
• Set KPI and direction for the QA team, and lead the team by guiding and coaching
• Implement and ensuring all quality and food safety control processes are in compliance to company’s standard, ISO and local statutory requirement.
• Conduct in house food safety training to production/operation staffs.
• Manage customer complaints by investigating and performing trouble-shooting
• Drive process improvement program to ensure high standard of food safety and quality
• Provide technical advice to support other department when necessary
• Perform QA audit at central kitchen and outlets, and prepare QA reports.
• Monitoring product integrity and conduct product testing for new and regular products
• To support in supplier management program (audit and ingredient approval)
• Manage external inspection and liaise with regulatory agencies
• Perform ad-hoc duties as assigned by management

Requirement

• Diploma / Degree in Food Science / Food Technology or other Science or related disciplines
• Minimum 5 years work experience in QAQC related field in food industry, preferably from food manufacturing/food service/food retail
• Familiar with food regulatory/retail hygiene requirement is an added advantage
• Good knowledge in GMP/HACCP/ GFSI / HALAL, ISO 22000 and Food Safety is preferable
• Familiarity / experience in internal auditing and microbiological testing method is preferred
• Candidates with experience leading team preferred

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23112063 | EA License 16C7883

Job Function

Reporting to the Global Chief Compliance Officer, the Head of Asia Compliance is responsible for leading the compliance function across HarbourVest’s offices in Asia. This VP-level position involves managing a team of four compliance officers and coordinating with global compliance colleagues in Boston, London, and Dublin. In addition, this role requires a strong partnership with senior business and operational leaders in the Asia region. The Head of Asia Compliance will ensure the smooth execution of business-as-usual tasks, and will spearhead strategic initiatives to ensure that the compliance function scales appropriately to the Firm’s growing Asian business. A successful candidate will work closely with the CCO and other members of the global compliance team to support operations and products worldwide in the context of an integrated investment, marketing, and client service process.

Job Skills and Abilities

• Comprehensive knowledge of and significant experience with the regulatory requirements applicable to firms providing investment advice and engaging in marketing activities relating to investment in private funds involving one or more of the following: Capital Markets Services License (Singapore), Type 1/Type 9 license (Hong Kong), Type II Financial Instruments Business Operator (Japan).
• Subject area expertise and strong learning aptitude across relevant regulatory topics, including such areas as Financial Crimes, Ethics, Marketing, Conflicts of Interest.
• Appreciation of the need to balance regulatory risk with commercial realities.
• Working knowledge of U.S. securities laws, rules and regulations applicable to Registered Investment Advisers, including the Investment Adviser Act of 1940.
• Outstanding communication skills, both oral and written, including the ability to effectively communicate complex technical issues in layman’s terms; fluent in English, with fluency in one or more Asian languages a plus, but not required.
• Strong interpersonal skills including the ability to stand up for convictions in multi-disciplined professional organization and communicate professionally and confidentially with personnel at all levels.
• Exceptional organizational skills, including the ability to multi-task efficiently with constant regard for accuracy and attention to detail.
• Must be a motivated self-starter, able to work independently or as part of a team under pressure with changing priorities.

Responsibilities

• Manage Asia compliance team to ensure the ongoing execution of the compliance program in each of the Firm’s six Asia offices (Singapore, Hong Kong, Beijing, Tokyo, Seoul, Sydney).
• Coordinate policies, procedures, and compliance training across Asian offices.
• Working with the CCO, support the implementation and/or maintenance of Asia components of a global compliance program for international operations and marketing, including in Japan, Korea, China, Hong Kong, Singapore, and Australia.
• Provide advice and support for various strategic initiatives, including structural and operational options for Asia oriented products and client service reporting.
• Assist Legal Team on Firm governance matters and legal entity maintenance.
• Monitor changes to Asian rules and regulations applicable to the Firm, assess impact on Firm’s business, and provide advice to the compliance and other operational functions and assist with implementation of program changes as necessary to ensure compliance.
• Assist the Firm in the creation and maintenance of all necessary books, records, manuals and correspondence relating to compliance in conformity with all applicable regulatory requirements.
• Such other responsibilities as may be determined from time to time.

Education

BA/BS; law degree a plus

Experience

At least 10 years demonstrated experience working in compliance for a global asset management or other financial services firm regulated in a relevant jurisdiction - or equivalent experience with a law firm, accounting firm, or consultant.

• Well Established Company
• Basic $6500 - $8000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Maintain the Quality Management System to ensure compliance with ISO 13485:2016 requirements, applicable international standard/regulation requirements, and customer requirements
• Identify the gap in the QMS and make continuous improvements to ensure the effectiveness of QMS implementation and consistency with product and process requirements. Lead the training on procedures and practices to QMS requirements
• Lead the internal audit and customer audit, follow-up on audit non-conformance activities till closure
• Responsible for major customer projects and quality deliveries, handling product quality issues, and responding to major customer complaints and quality improvement
• Authorize the release of major customer products
• Manage and verify CAPA, NCR, SCAR handling, root cause analysis, and action taken
• Risk management, validation and verification activities
• Provide the necessary training, such as QMS, supplier management, design control, MSA, G R&G, 8D etc.
• Support on monthly quality objective and KPI review
• Support on Quality Management Review
• Any other duties as assigned from time to time

Job Requirements:

• Bachelor’s Degree with minimum 5 years of experience in quality management/ assurance and/or risk assessment in medical device industry
• Qualified lead auditor or ISO 13485:2016 internal auditor, be familiar with ISO 14971:2019, Cleanroom, and applicable regulatory and standards

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Location: Derby What DHU can offer you: Working Patterns:We recognise that 9-5 doesnt work for everyone, so we have a range of working patterns available to suit your work/life balance.Our friendly team will work with you to find the best fixed pattern for us both. Competitive salary: £43,742 (Band 7) Generous annual leave entitlement:Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum Employee benefits: As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your wellbeing. Private Medical Insurance: We take care of your health and wellbeing with private medical insurance provided through Westfield Health, ensuring access to quality healthcare when you need it most. Membership includes direct access to GP and counselling services, CT and MRI scans, hospital treatment insurance and cashback for dental, optical and physiotherapy care. NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence, allowing you to bring your existing pension pot and holiday allowance with you! Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car. Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy. Cycle to Work Scheme: Stay active and reduce your carbon footprint with our cycle to work scheme, making it easier for you to commute in a healthy and sustainable way. Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme. Birthday Leave Guarantee:Birthday leave isn't compulsory; it's entirely up to you! We cant always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make! What your typical day looks like: Creation and implementation of a data quality strategy Work with data owners, data users, and data custodians to identify and resolve quality issues at source. Creation and implementation of a data quality issue management process. Working with IT and Information Governance on issues including data leakage and retention. Regular engagement across the business with Information Asset Owners to support the improvement of Data Quality. Contribute to elements of the organisations Integrated Performance Report (IPR) to deliver Data Quality Assurance to the Board.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Serco: AASC Contract
Permanent, Full time
Home Based with travel
£35,000
- £40,000 pa + Excellent Corporate Benefits Package
Here at Serco, we are looking for an experienced Data Quality Manager to join our team at the Asylum Accommodation and Support Services Contract. AASC offers a range of improvements, with particular focus on assisting individuals through the asylum system.

The Analytics and Performance team is a new function within the AASC contract. The department will be responsible for producing accurate, current, and insightful Management information to provide all contractual, external and internal functional, performance and insight reporting and the assurance of data quality. The team is also responsible for optimising service performance, driving adoption, effective business change, and ultimately helping to develop a data-driven organisation.

The key reason for the role is to support the Head of Data Analytics & Strategic Performance to ensure quality of data and data integrity across all systems and processes. You will work with Serco group IT and MI teams to understand business processes and requirements, identify constraints and opportunities, and recommend optimal solutions. This will include data quality management, design, data analysis, data reporting platforms, analytics platforms, knowledge management and reporting support services.


What you’ll need to do the job

You will have the required level of technical experience and ideally will have worked within the technology sector.
Excellent time management skills and ability to manage and deliver a variety of priority tasks, prioritising own workload to meet specific timescales without prompt
Experience in long-distance inter-departmental liaison and collaborative working
Finally, flexibility is required as you will be expected to travel across sites.
Experience Required


- DQM tools and techniques are essential
- Microsoft Power BI is essential
- Apian would be advantageous
- Facilitating and running BAT and UAT testing.
- Supporting business-led data governance and conducting successful data quality improvement initiatives
- Demonstrable experience in the establishment of good working relationships with business and functional stakeholders both internal and external
- Ability to identify risks and vulnerabilities within databases and MI reporting & managing correction of identified issues.
- Working in an Agile framework.
- Creating and managing Data Quality Syntax Models is preferred.


Important Note: CRB Clearance and/or Security Clearance at Baseline level (Serco Civil Government is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office)

Why Serco:

A place you can make an impact
- The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A place you can count on
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
A place for you
- We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What we offer


- Pension – up to 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the immigration sector
- A company passionate about diversity and inclusion
- Serco Benefits package
- discounts include cinema, merlin entertainment and online shopping, mobile phone plans and leisure centre memberships
- A safe and supportive culture


#aasccareers

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Proud member of the Disability Confident employer scheme

Your new company
My client, a global pharmaceutical and biotech company with a goal of contributing to healthcare innovation and environmental sustainability. They are focused on improving people's quality of life by preventing, alleviating, and curing diseases. They have a wide pharmaceutical portfolio, specialised in some of the following areas: Oncology, neuroscience, and rare diseases. There is an opportunity for a Quality Document Manager to join their Safety Surveillance and Aggregate Reports team on a 12-month rolling contract.
Inside IR35Onsite 2/3 days per week

Your new role
As a highly motivated individual, you will join their Safety Surveillance and Aggregate Reports team as an Associate Quality Document Manager, where you will perform QC review to ensure documents authored by the Safety Surveillance and Aggregate Reports (SSA) team or their vendors are of high quality. Also, support process improvement and other SSA functions, for example, vendor management, SharePoint management.

What you'll need to succeed
You will hold a bachelor's degree in biologic or natural science, or health care discipline. Advanced degree (PhD, MPH, NP, PharmD, etc.) is preferred.

You will possess good writing and editing experience within the pharmaceutical or biotech industry.

You will be familiar with pharmacovigilance and drug development, including knowledge of applicable clinical trial safety regulations and post-marketing safety regulations. Includes familiarity with case processing, expedited reporting rules, and safety database concepts.

You will have the ability to understand, interpret, analyse, and clearly present scientific and medical data in verbal and written format.

You will have the ability to interact collaboratively and effectively in a team environment.

You will possess strong organisational skills, including the ability to prioritise independently.

You will be proficient and comfortable using Microsoft Office (in particular, Word, Excel, and PowerPoint), SharePoint platforms and be familiar with Documentum-based systems and common safety database systems.


What you need to do now
Before you apply for this position, it is vital that you are in possession of a UK passport or relevant visa to work without restrictions in the UK and residing in the UK.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Roberta Atkins on 03330106292

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Job Title: Head of Quality
Location: Home based with regular national travel
Salary: £65000. Plus £5000 car allowance
Hours: Full time, Monday to Friday 9-5
Requirement for frequent travel and overnight stays.
Closing date: 03/05/2024

Life at Prestige:

People are at the very heart of Prestige, and we want to make life better for them. As a Head of Quality, you'll grow and develop in an exciting business that puts people at the centre of everything we do.

We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.

Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

Purpose of the job:

At Prestige Nursing & Care we pride ourselves on our ability to provide specialist Homecare Services for individuals of all ages living within their own homes. We are committed to ensuring each individual receives a person centred, professional service through our local teams of professional carers and registered nurses. The Head of Quality will play a crucial role in driving continuous improvement through audit and data analysis, and by making recommendations for improvement in response to trend and theme reviews as part of the internal quality assurance framework. This leadership position requires a deep understanding of the Homecare and Complex care market within the challenging adult and children's social care landscape. A strategic leader with the ability to influence and drive change through an evidence-based approach is required to ensure our operational teams are empowered to drive and maintain improved client outcomes and exceed expectations in person centred care delivery. The successful candidate will demonstrate the ability to safeguard the company against risk through internal audit and quality markers, analysis of incidents and robust quality improvement planning which demonstrates improvements in care outcomes which are clearly measured.

Responsibilities:

• Lead the quality and compliance team in the delivery of the internal quality assurance framework.
• Ensure that any changes to the regulatory requirements of CQC, GDPR, SSSC and Care Inspectorate are
  quickly and accurately reflected in changes to systems and processes.
• Act as an expert advisor and lead on improvement activity; supporting operational leadership teams in
  identifying and learning from areas of good practice and offering target advice and support where practice
  requires improvement.
• Provide detailed and evidence-based quality reviews of service delivery against internal and external quality
  standards, providing recommendations and constructive feedback for improvement at both local and
  provider level.
• Lead the collection, analysis, interpretation and dissemination of all audit and quality assurance management
  information to a wide-ranging audience including senior leadership and branch teams.
• Work in partnership with the Head of Risk Management to identify and respond to business risk.
• Ensure that high standards are met across the business and that care is delivered in line with CQC/CI
  regulations, and other statutory and legislative requirements.
• Ensure policies and procedures are reviewed and implemented in line with legislation and best practice
  guidelines.
• Act as the ISO lead for the business effectively working with external partners to maintain ISO 9001
  accreditation.
• Act as the point of contact for managing Data Subject Access Request in line with GDPR requirements.
• Act as the Caldicott Guardian for the business.
• Develop, enhance and maintain the complaints process to ensure complaints are managed effectively.
• Support the planning, delivery and roll out of electronic care planning.
• Ensure systems and processes are standardised and provide robust data for review of service delivery and
  continuous improvement.
• Work in partnership with the Head of Nursing to develop and chair the Clinical Governance Committee.
• Work in partnership with the Head of Risk Management and Head of Nursing to develop and execute effective
  incident management reviews; cascading learning across the branch network.
• Act as a point of contact and representative for Prestige Nursing and Care at quality forums both internally
  and externally.
• Work collaboratively with operations and I.T teams to review systems and processed to support safe and
  efficient care delivery.

Accountabilities:

• Ensure a safety through learning culture is established and maintained throughout the business.
• Ensure branches maintain an internal audit rating of meeting expectations as a minimum requirement.
• Ensure all branches drive continuous improvement through the development and implementation of action
  plans following audit activity.
• Cascade learning from audit activity, regulatory inspections and trends and themes analysis; clearly defining
  and capturing improved client outcomes and service delivery.
• Maintain ISO accreditation.

Person Specification:

Essential

• At least 5 years quality management experience within Homecare and a track record in senior quality and
  compliance management.
• Experience of multi-site quality and compliance coverage.
• A proven track record in leadership and motivation of staff with demonstrable understanding of and
  commitment to achieving company objectives.
• Excellent understanding of regulatory frameworks and compliance requirements such as CQC, CI, Health and
  Social Care Act, DoLS/LPS, Mental Capacity Act and other relevant legislation and sector best practice
• Exceptional leadership, communication, and interpersonal skills.
• Auditing skills
• Ability to develop and implement quality measures and standards.
• Demonstrated ability to drive strategic quality initiatives and manage change effectively.
• Ability to analyse and interpret complex data sets, providing evidence based reports.
• Computer literate with Microsoft Office packages, especially Word and Excel.
• Ability to travel and stay overnight when required.

Desirable

• Educated to degree level.
• Operational experience within Homecare and/or Complex Care

Competencies & Behaviours:

• Communicating effectively.
• Building successful relationships.
• Driving for results.
• Exhibiting an empathetic approach.
• Self assurance.

What we offer:

• A competitive salary
• 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service.
• An additional day off for your Birthday
• Blue Light Card
• Refer with the Care Friends mobile app and earn extra money
• Cycle to Work scheme for our Head Office, Regional and Branch staff
• Long Service Awards
• Workplace Pension
• Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
• A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
• Annual leave purchase (ALP) scheme
• Supportive working environment with ongoing learning and development opportunities.
• A friendly, agile and flexible working culture
• A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
• Annual leave purchase (ALP) scheme

Please note:

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

We reserve the right to close this position early.

#INDHP24

Our client is a securities trading / brokerage firm with a strong track record in the region. As the business continues to grow they are looking for a Compliance Manager and the role is based in Singapore.

Key responsibilities:

• Cover a full spectrum of Compliance scope includes regulatory compliance, internal compliance, financial crime and compliance etc
• Liaise with regulators on regulatory filing and answer their enquires
• Review regular transaction monitoring from financial crime perspectives
• Monitor AML risk assessment for the firm and sanction compliance
• Review and execute compliance policies and procedures for the firm
• Update and advise the senior management on the compliance requirements to ensure the firm’s is aligned with regulatory standard
• Keep track of new regulatory requirements and update the internal stakeholders
• Maintain the overall compliance team operations and participate in process improvement when necessary

Key requirements:

• At least 6 years of Compliance experience in brokerage / securities trading / exchange / payment services industries
• Bachelor’s degree in business or legal or other disciplines
• Well-versed with regulatory requirements in brokerage / securities trading industry
• Familiar with AML/ KYC tools and financial crime prevention standards
• A good all-rounded experience in compliance
• Good communication and presentation skills
• Motivated, meticulous and mature

Interested parties please send your resume to Loretta Chan at loretta@amethystasiapartners.com

Regrettably only shortlisted candidates will be contacted

EA License Number: 20C0180| Registration no: R1876188