This is an exciting and unique opportunity to join the newly developed Forensic Intellectual and Neurodevelopmental Disabilities (FIND) Community Team in South London and Maudsley (SLaM).

The FIND Team will provide safe transition for inpatients discharged from the inpatient Forensic Services to the community providing specialist assessment, treatment and consultation to the Forensic Service in order to ensure a smooth, safe and clinically justified pathway to individuals with mental illness, offending history and learning disability with or without neurodevelopmental disorder.

The three forensic services of SLaM, South West London and St Georges( SWLSTG), and Oxleas together comprise the South London Mental Health and Community Partnership (SLP). The SLP’s overarching goals centre on bringing care closer to home, improving patient pathways and outcomes by delivering excellent care in better environments. The SLP has a track record of delivering highly effective, clinically informed service developments in order to better meet the needs of service-users. The FIND provision is one such development and the SLaM FIND Team will therefore work closely with the FIND Teams in each of the other Trusts in order to expedite service-user’s transition through inpatient settings to community provision.

· To provide specialist interventions including specialist assessment, treatment, planning, implementation and monitoring of outcomes.

· Have oversight of a small caseload managed in partnership with the Multi-Disciplinary team (MDT). The MDT team is a team of multi professionals with specialist skills and experience with the client group.

· To contribute to enabling other staff, service users and carers from diverse backgrounds to flourish by working to create a psychologically safe environment.

· To provide consultation as appropriate.

· To promote service evaluation, audit and research.

· To work as an autonomous professional within registration body guidelines and codes of conduct, and guided by the policies and procedures of the service, taking responsibility for own work including treatment and discharge decisions with support of clinical supervisor

· To offer training as required.

· To be active in the provision of staff support within their area, including but not limited to Critical Incident Staff Support and Reflect-Support-Resolve. To participate, as a recipient, in staff support work when appropriate.

South London and Maudsley NHS Foundation Trusthas a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

FIND Team

· To provide Speech and Language Therapy (SaLT) assessment and intervention to service users who have a variety of complex communication and/or swallowing needs. This will include adults with Learning disability, Autism and/or mental health conditions or behaviours that challenge.

· To autonomously manage a caseload in the FIND Team and carry out assessments, interventions and give advice regarding the daily management of service users to the MDT.

· To work as part of the MDT in the management and care delivery of service users and to participate in MDT reviews.

· To work with the MDT to triage referrals to the service.

· To identify training needs and assist in developing new resources accordingly.

· To develop and run groups for people accessing the FIND team.

· To participate in the clinical training of SLT students.


This advert closes on Monday 11 Nov 2024

This is an exciting and unique opportunity to join the newly developed Forensic Intellectual and Neurodevelopmental Disabilities (FIND) Community Team in South London and Maudsley (SLaM).

The FIND Team will provide safe transition for inpatients discharged from the inpatient Forensic Services to the community providing specialist assessment, treatment and consultation to the Forensic Service in order to ensure a smooth, safe and clinically justified pathway to individuals with mental illness, offending history and learning disability with or without neurodevelopmental disorder.

The three forensic services of SLaM, South West London and St Georges( SWLSTG), and Oxleas together comprise the South London Mental Health and Community Partnership (SLP). The SLP’s overarching goals centre on bringing care closer to home, improving patient pathways and outcomes by delivering excellent care in better environments. The SLP has a track record of delivering highly effective, clinically informed service developments in order to better meet the needs of service-users. The FIND provision is one such development and the SLaM FIND Team will therefore work closely with the FIND Teams in each of the other Trusts in order to expedite service-user’s transition through inpatient settings to community provision.

· To develop, co-ordinate and ensure the systematic provision of a psychological therapy service to the FIND team and personally provide highly specialist clinical input through carrying a small caseload managed in partnership with the Multi-Disciplinary team (MDT).

· To contribute to enabling other staff, service users and carers from diverse backgrounds to flourish by working to create a psychologically safe environment.

· To provide clinical supervision and consultation as appropriate, functioning as a lead specialist in the FIND team

· To ensure that systems are in place and working effectively for the clinical and professional supervision and support of other psychological practitioners in the FIND team.

· To promote service evaluation, audit, research and policy development.

· To work as an autonomous professional within registration body guidelines and codes of conduct, and guided by principles and policies or procedures of the service, taking responsibility for interpreting policies within defined parameters.

· To agree outcomes/results with clinical/professional lead and to decide how they are best achieved.

· To support the coordination of staff support within their area, working closely with Corporate Psychology and Psychotherapy to support colleagues and ensure all staff in SLaM have access to evidence based support. To participate, as a recipient, in staff support work when appropriate.

South London and Maudsley NHS Foundation Trusthas a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

· To develop, co-ordinate and ensure the systematic provision of a highly specialist psychological service tothe FIND team.

· To provide highly specialist psychological assessments, formulations and interventions for clients in the FIND service according to discipline including assessing/working with psychosis, learning disabilities, neurodevelopmental conditions, personality disorders, offending behaviour, etc., at levels expected of a psychological practitioner who has achieved the equivalent of a PG Diploma-worth of post-qualification specialist development.

· To provide culturally appropriate psychological interventions with carers or families of referred clients when required.

· To assess and monitor risk and draw up appropriate risk management plans.

· To provide culturally appropriate psychological or psychotherapeutic interventions with carers or families of referred clients when required.

· To provide reports, including relevant formulation, opinion and interventions, in order to inform referrers and, where appropriate, service users and their families.

· To select and deliver evidence-based specialist therapeutic interventions, drawing from a spectrum of ideas and models, monitoring outcome and modifying and adapting interventions as necessary, based on the highly complex factors concerning historical and developmental processes that have shaped the individual, couple, family or group.

· To promote psychological support for carers (or families as appropriate) of referred clients.


This advert closes on Monday 11 Nov 2024

This is an exciting and unique opportunity to join the newly developed Forensic Intellectual and Neurodevelopmental Disabilities (FIND) Community Team in South London and Maudsley (SLaM).

The FIND Team will provide safe transition for inpatients discharged from the inpatient Forensic Services to the community providing specialist assessment, treatment and consultation to the Forensic Service in order to ensure a smooth, safe and clinically justified pathway to individuals with mental illness, offending history and learning disability with or without neurodevelopmental disorder.

The three forensic services of SLaM, South West London and St Georges( SWLSTG), and Oxleas together comprise the South London Mental Health and Community Partnership (SLP). The SLP’s overarching goals centre on bringing care closer to home, improving patient pathways and outcomes by delivering excellent care in better environments. The SLP has a track record of delivering highly effective, clinically informed service developments in order to better meet the needs of service-users. The FIND provision is one such development and the SLaM FIND Team will therefore work closely with the FIND Teams in each of the other Trusts in order to expedite service-user’s transition through inpatient settings to community provision.

The post holder will provide a highly specialist service to an agreed caseload of service users and their carers, which will include care co-ordination and social supervision. The MDT team is a team of multi professionals with specialist skills and experience with the client group.

The post holder will provide a specialist social work service to the FIND Team. Main duties include:

• To work within the FIND Team, taking a lead in delivering and coordinating a social work service to service users and their families/carers.

• To ensure that service users are safeguarded from harm, to improve outcomes for service users and family/carers lives and act as a guide and an advocate.

• To be an active and vital member of the multi-disciplinary team using knowledge and skills to support and advise colleagues in relation to safeguarding and social care.

• To work closely and effectively with a variety of other professional disciplines and external statutory and independent agencies to meet the complex needs of service users and their families/carers within the community setting.

South London and Maudsley NHS Foundation Trusthas a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

· To maintain a clear understanding of the patients who are placed in secure and specialist services throughout the SLP partnership by acting as a point of contact to attend CPAs, assertively manage discharge pathways and reduce risk of delayed discharge.

· To manage a small case load – usually with complex social needs as well as mental health. This will include care planning, implementing or overseeing treatment, reviewing care, communicating with other professionals and agencies involved in the care and attending relevant reviews and meetings as required.

· To participate in monitoring and reviewing of patients who are in conditions of medium and low security within the SLP as well as out of area. The post holder will be expected to ensure timely and personalised pathways in the least restrictive care/support settings, in line with the person’s recovery goals whilst building on their strengths.

· The post holder must be able to demonstrate their ability to carry out comprehensive social care needs assessments, liaising closely with other health providers, placement providers and other key stakeholders.

· To support and develop step down pathways, with personalised packages of care which support and build on people’s strengths, and secure timely discharges.

· To work with the Community Care Coordinators to facilitate transfer from out of borough service provision, liaising with local health care and commissioning teams, negotiating between different directorates.

· The post holder must be a dedicated, organised and experienced practitioner with previous experience of working in housing management desirable. They must be able to communicate well with a range of people utilising a collaborative approach, and with a strong interest in delivering more personalised outcomes for people with highly complex needs.

· The post holder must be adept at prioritising the activities that will provide the most efficient, effective and safe step down or discharge pathway and escalate any conditions that will prevent this from happening

· The post holder will be responsible for the development and monitoring of the assigned care pathway quality and improvement plans, alongside the development of project specific policies and procedures with other senior members of the MDT.

· The post holder, in conjunction with the management team, will ensure all service systems are embedded and sustainable (this will include audit and evidence based care).

· The post holder will be required to undertake advanced social work practice which will be subject to an agreed work plan.


This advert closes on Monday 11 Nov 2024

This is an exciting and unique opportunity to join the newly developed Forensic Intellectual and Neurodevelopmental Disabilities (FIND) Community Team in South London and Maudsley (SLaM).

The FIND Team will provide safe transition for inpatients discharged from the inpatient Forensic Services to the community providing specialist assessment, treatment and consultation to the Forensic Service in order to ensure a smooth, safe and clinically justified pathway to individuals with mental illness, offending history and learning disability with or without neurodevelopmental disorder.

The three forensic services of SLaM, South West London and St Georges( SWLSTG), and Oxleas together comprise the South London Mental Health and Community Partnership (SLP). The SLP’s overarching goals centre on bringing care closer to home, improving patient pathways and outcomes by delivering excellent care in better environments. The SLP has a track record of delivering highly effective, clinically informed service developments in order to better meet the needs of service-users. The FIND provision is one such development and the SLaM FIND Team will therefore work closely with the FIND Teams in each of the other Trusts in order to expedite service-user’s transition through inpatient settings to community provision.

· Work in partnership with MDT colleagues to support a case load of service users with complex needs, using evidence based and service user centred principles

· Provide specialist Occupational Therapy for a caseload of service users, completing assessments, interventions and outcome measures underpinned by Model of Human Occupational and the Recovery Approach

· Participate in the planning, development and evaluation of services provided

· Provide placement education opportunities and supervision for OT students on practice placements and junior members of staff as required

· Carry out multidisciplinary activities where appropraite e.g. involvement in team quality improvement projects

· To work collaboratively and effectively within a multi-disciplinary community team liaising with inpatient services and community-based services as required

· To support service users to identify recovery goals, develop daily living skills and improve motivation and confidence in order to live as independently as possible

· To support service users with any physical health or physical disability needs whilst interfacing with local services to ensure adaptive equipment is sought and fitted as necessary

·

South London and Maudsley NHS Foundation Trusthas a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

1. Select and apply OT assessments underpinned by MOHO Theory, for a designated caseload to support case formulation and intervention planning.



2. To work with service users to identify OT goals as part of the overall care plan, working within the CPA process.

3. To plan and implement individual and/or group interventions, in collaboration with the service user, using graded activity to achieve therapeutic goals.
1. To identify any significant risk factors in line with local policies, with support from senior staff

5. To monitor, evaluate and modify treatment for service users with multiple needs in order to measure progress and ensure effectiveness of intervention.

6. To consider both physical and mental health needs as part of the occupational therapy process

7. Assess the occupational and vocational needs of the service user group signposting and/ or supporting access to community and employment opportunities where appropriate

8. Provide clinical training and supervision to service users’ extended support network as appropriate.

Provide information, advice, and assessments to the team with regard to the suitability of placement


This advert closes on Monday 11 Nov 2024

Repairs Administrator
Location: Croydon
Term: Full time / temp to perm
Salary: £16.50ph umbrella rate

Hiring ASAP / Available Positions: 2

Description of role: Work with clients, customers, sub-contractors, suppliers and supervisors to schedule appointments and make promises that you know we can keep.

Day to Day:

• Answer incoming calls with regards to repairs issues
• Effective use of their in house system to actively schedule available Operatives and Sub-Contractors to jobs.
• Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction.
• Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals.
• Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information.
• Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliers
• Understanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions.
• Managing incoming repairs inbox and allocating repairs works appropriately
• Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliers
• Take a strategic view of demand (jobs being raised) and the supply of resources (Operative and Sub-Contractor skill mix) and make recommendations to the Partnership Manager and Supervisors about optimising the available resource mix.
• Adopt a continuous improvement mindset and proactively seek ways to improve the way you and Morgan Sindall operates and serves its customers.

Requirements:

• Social Housing and repairs experience
• To be a successful candidate, you will be a strong communicator with a great telephone manner and a genuine desire to help people on a daily basis.
• You will have good attention to detail and preferably have prior experience of working in a customer service environment, whether this is in a contact centre or face to face.
• The main thing is that you have a positive can-do attitude and are a great team player. Experience in social housing is essential.

Please apply or contact Leah Seber at Build Recruitment for further details.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Please see the attached supporting Job description/Person Specification documents which contains more information about the role.

Please see the attached supporting document (Job Description) which contains more information about the role INTERVIEW - TBC

Do you want to be part of a caring, forward thinking team who make a difference? Join us as our...
Homeowner Officer

Full time - 35 hours per week
Permanent
Office Location: Croydon
Patch Area: Croydon/Bromley/Sutton
Hybrid working (1-3 days onsite and in the office, dependant on business requirements)
Salary - £37,753.00
Reports to: Neighbourhood Services Manager
Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays across Christmas period, matching pension, private healthcare and health plan benefit provider flexible working, and more.
Interview dates 19 November
Advert Closing date on Sunday 10 November at 12am.

We are looking to recruit an enthusiastic, knowledgeable Homeowner Officer, who is a customer focused person to join our Neighbourhood services team in the role of Homeowner Officer working out of our new office space in Croydon. We aspire to build more quality homes and continue to have a positive impact on the local communities in which we operate. Our focus is on ensuring that our residents are happy and safe in their homes.
About us Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across 3 London Boroughs, Croydon, Sutton & Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales.
We aspire to build more quality homes and continue to have a positive impact on the local communities in which we operate. Our focus is on ensuring that our residents are happy and safe in their homes.
What we are looking for in a Homeowner Officer: The Homeowner Officer is responsible for managing relationships with leaseholders, shared owners, and freeholders, ensuring high standards of service and maintaining strong communication. This role includes overseeing the delivery of services to homeowners, managing service charges, responding to queries, and ensuring compliance with relevant housing legislation and policies. The Homeowner Officer will work closely with Property Services and Development team and external contractors to provide an efficient and responsive service to all homeowners. This is high customer service focused role where building relationships with residents in line with ccha values is essential.
Essential requirements:

Full UK Driving license
Access to a vehicle and business use insurance
DBS check (valid within 6 months)

You will need to demonstrate

Good working knowledge of Homeowner products such as Leasehold, Shared Ownership, Resales, Staircasing and responding to tenancy issues.
You can proactively manage a Homeownership patch, visiting schemes to ensure they are well managed and maintained.
You can prepare written documentation to be sent to our residents, so experience of letter/report writing is essential.
Experience in housing management, leasehold services, or a related field within the social housing sector.
Strong understanding of leaseholder and shared ownership policies, service charges, and relevant housing legislation.
Excellent communication and interpersonal skills, with a customer-focused approach.
Strong organisational skills, with the ability to manage multiple tasks and meet deadlines.

List what we are looking for – essential criteria

Effectively communicate with a wide range of internal and external contacts including leaseholders, shared owners, residents and solicitors.
A good understanding of variable service charge provisions and practices.
Experience of managing a large and varied workload and meeting performance targets.
Experience of working with shared owners and leaseholders.
Ability to implement good Neighbourhood and estate management practices including health and safety compliance.
Ability to read, interpret, apply and explain leases and title documents.
Excellent communication and customer service standards and delivery.
Accountability and taking ownership of your work areas.
Excellent standard of numeracy, literacy and competent IT skills.
Able to present information clearly, systematically, and accurately.
Ability to use own initiative and apply sound judgement and make decisions.

If you’re interested, please apply via https://ccha.biz/about-us/working-for-us/ where the full job description can be found. Please apply for this role through the ccha website (detailed above) to complete an application to be considered.
Please note, correspondence regarding your application form will come from either of the email addresses email@vacancyfiller.net or HR@ccha.co.uk.
Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance please with your application please contact hr@ccha.co.uk
Other roles you may have experience could include:
Homeownership/ leasehold/ senior/ housing officer/ Home Ownership/ Officer/ Neighbourhood services/ Housing Management

Front Office - Team Member

London Croydon Aerodrome Hotel, Signature Collection Hotel by Best Western

The Opportunity

We are looking for a highly motivated and customer-focused individual to join our hotel as a Front Office Team Member. As the first point of contact for our guests, you will play a crucial role in creating a memorable and seamless guest experience.

Responsibilities:

• Provide exceptional customer service to all guests, including check-in, check-out, and responding to inquiries
• Handle guest requests and concerns promptly and efficiently, ensuring guest satisfaction
• Answer phone calls and emails, take reservations, and manage guest information
• Assist with administrative tasks such as billing, record-keeping, and report generation
• Work closely with other hotel departments to ensure a smooth operation and guest experience

Benefits

• Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Previous experience in a customer-facing role, ideally in a hotel or hospitality environment
• Strong communication and interpersonal skills, with a friendly and welcoming personality
• Ability to multitask and work in a fast-paced environment
• Familiarity with computer systems and software, including reservation and property management systems
• Flexible availability, including weekends and holidays

If you are a team player with a passion for hospitality and excellent customer service skills, we would love to hear from you.

Hotel

The London Croydon Aerodrome Hotel, part of the Signature Collection Hotel by Best Western, is in an incredibly convenient location. Easy access to central London which is just 12 miles away and only 15 minutes by train from East Croydon Station.

The hotel has 110 bedrooms including family bedrooms, stylish wedding venue for up to 130 guests plus 5 meeting rooms for up to 170 delegates.

The hotel provides great value, premium accommodation just outside London for both business travellers to the south-east of England or families looking to be thrilled at Chessington World of Adventures or Thorpe Park.

Of course, all of London’s top attractions such as Buckingham Palace and the London Eye are just a short distance away and that’s why our location is ideal for short breaks in the capital.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Front Office - Night Team Member

London Croydon Aerodrome Hotel, Signature Collection Hotel by Best Western

The Opportunity

We are looking for a highly motivated and customer-focused individual to join our hotel as a Front Office Team Member. As the first point of contact for our guests, you will play a crucial role in creating a memorable and seamless guest experience.

Responsibilities:

• Provide exceptional customer service to all guests, including check-in, check-out, and responding to inquiries
• Handle guest requests and concerns promptly and efficiently, ensuring guest satisfaction
• Answer phone calls and emails, take reservations, and manage guest information
• Assist with administrative tasks such as billing, record-keeping, and report generation
• Work closely with other hotel departments to ensure a smooth operation and guest experience

Benefits

• Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Previous experience in a customer-facing role, ideally in a hotel or hospitality environment
• Strong communication and interpersonal skills, with a friendly and welcoming personality
• Ability to multitask and work in a fast-paced environment
• Familiarity with computer systems and software, including reservation and property management systems
• Flexible availability, including weekends and holidays

If you are a team player with a passion for hospitality and excellent customer service skills, we would love to hear from you.

Hotel

The London Croydon Aerodrome Hotel, part of the Signature Collection Hotel by Best Western, is in an incredibly convenient location. Easy access to central London which is just 12 miles away and only 15 minutes by train from East Croydon Station.

The hotel has 110 bedrooms including family bedrooms, stylish wedding venue for up to 130 guests plus 5 meeting rooms for up to 170 delegates.

The hotel provides great value, premium accommodation just outside London for both business travellers to the south-east of England or families looking to be thrilled at Chessington World of Adventures or Thorpe Park.

Of course, all of London’s top attractions such as Buckingham Palace and the London Eye are just a short distance away and that’s why our location is ideal for short breaks in the capital.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit…a day includes
The Supply team are responsible for delivering superb DC and in store availability across our 600+ stores and are organised in sub teams around the key Commercial departments.

This role requires a person with a positive attitude and a can-do spirit, who thrives in a fast-paced environment. A successful candidate must have the ability to plan medium to long term and must be able to react quickly to an ever changing retail landscape.

The successful candidate must have strong analytical skills to help deliver first class availability in DC and store. They must be confident in communicating with internal and external stakeholders, such as our Buying, Merchandising, Store and Warehouse/Distribution teams. Relationship building is a key attribute the candidate must be able to demonstrate.

We require confidence with IT as much of the job is spent utilising our ERP system, Retek, and other applications such as Excel.

The successful candidate will also be confident in and understanding of the importance of collaborating with other colleagues and AS Watson businesses to deliver the best results.


Key Accountabilities

- Deliver fewer than 100 average gaps across the store estate
- Deliver 95% DC availability
- Maintain availability within business stock budget target
- Maintain weekly DC replenishment parameters
- Maintain a rolling collaborative demand forecast ensuring our Buying team and supplier contributes to the plan. A minimum of 12 week rolling forecast (may increase depending on supply lead times)
- Ensure product stocking locations are correct and generate the optimal trunking level between both DCS
- Deliver 60% of total event sales forecast in store for the first day of each event (40% for some faster moving high cube items)
- Deliver 100% of total starbuy sales forecast in store for first day of each event
- Place and control purchase orders with suppliers ensuring stock levels are managed within business budgets, and delivering a smooth flow through the DC network
- Collaborate with Superdrug and Savers business units and departments to support the Commercial strategy
- Liaise regularly with suppliers to ensure they meet agreed service standards
- Provide management information on availability, stock levels and supplier service levels as required
- Actively seek feedback on availability and stock to support continuous improvement
- Work closely with Buying & Merchandising Teams to land strong promotional, seasonal and new line availability
- Assist in driving down the level of SMS in the business


Skills & Qualifications:

- Experience of Supply Chain, including operational responsibility of delivery of KPIs
- Experience of providing supply chain solutions and processes improvements
- Knowledge of supply chain channels from supplier to customer
- Collaborative approach with strong influencing and communication skills
- Examples of relationship building and management of internal stakeholders
- Experience of managing supplier relationships
Here's what's in it for you
33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
2 staff discount codes for yourself and a family member or friend
30% discount on Superdrug Own Brand Products both in store and online
Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
Company pension matching and bonus
We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
Unrivalled Learning and Development programmes
Come and be part of something special.
Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

Location: Wimbledon

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay review

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

What's involved with this role:

Interim Customer Care & Quality Manager

Reference no: CLA TCL 0009 6CEC / 1

Pay Rate: £25.48 per hour PAYE

37 Monday – Friday, normal working hours

This opening assignment is for 6 months

City: CROYDON, LONDON

Croydon office Tues/Wed/Thurs. Home working on Mon/Fr

Role would have a team leader reporting into the who has approx 9 direct reports who are the customer and quality exec who log the defects.

The role is the manager position to ensure the TL and team log and complete all defects in the agreed timescales and work collaboratively with the construction teams to escalate where needed for swift resolution. A strong manager who could pick it up quickly with strong transferable skills. They definitely need to be strong on CRM, excel and reporting.

Qualifications:

A degree in business administration or a related field is often required.

Knowledge:

Knowledge of defect management as they may struggle otherwise with knowing what is wrong with the process/team etc.

Experience:

Experience in customer service, management, or quality assurance can also be beneficial.

Skills & Abilities:

Excellent communication and leadership skills
Ability to analyse data and make decisions based on their findings.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: CLA TCL 0009 6CEC / 1


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Coordinator of PE - KS3, KS4, and KS5
Coordinator of PE - Full-Time Role
Coordinator of PE - Immediate Start
Salary: L1-L5 (Outer London) + Performance & Loyalty Bonus + Wellbeing Cash Plan + Other Benefits

Are you a qualified teacher with subject leadership experience in Physical Education?

Do you have a passion for inspiring students through engaging and high-quality PE lessons?

Are you ready to make a difference in the lives of students at a vibrant academy?

If so, this opportunity is for you!

Coordinator of PE - The Role
We are seeking a dedicated Coordinator of PE to join a dynamic school. In this full-time position, you will be responsible for establishing outstanding provision within the PE department, ensuring all programmes and systems align with the academy's vision and values. You will lead the team in delivering high-quality teaching and learning experiences, enabling students to achieve their academic goals. The role is open to qualified candidates with a minimum of three years' teaching experience, particularly in urban school settings.

Coordinator of PE - The School
This academy is committed to fostering academic excellence and personal development in a supportive environment. With a focus on collaboration and best practice, it provides extensive professional development opportunities for staff, ensuring a culture of continuous improvement. The academy believes in the importance of character education, helping students thrive both academically and socially.

If you are excited about this Coordinator of PE role, APPLY NOW or contact Lee at TLTP!

Qualified Primary Teacher / Tutor Required Croydon

Qualified Primary Teacher / Tutor Croydon
Qualified Primary Teacher / Tutor Long Term
Qualified Primary Teacher / Tutor Flexible Hours
Qualified Primary Teacher / Tutor February Start

Are you looking to break away from classroom teaching?

Would you like a unique 1:1 tutoring role?

This tutoring role could be just what you are looking for.

Qualified Primary Teacher / Tutor The Role

What will this role entail? Qualified Primary Teachers required for various Tutoring roles supporting either Early Years, Key Stage One or Key Stage 2. Approximately 1-2 hours tutoring in the morning and 1-2 hours in the afternoon. Working in Croydon within a childs home with a family member present or the local library. Flexible hours and planning at times that suit you.

Qualified Primary Teacher / Tutor The School

A provision based in Croydon supporting children with various needs. Children are not attending school for different reasons ie SEN, SEMH, exclusion, moving home, hospital recovery etc. An interview will take place followed by a short induction before starting Tutoring.

Apply for this Qualified Primary Teacher / Tutor role or contact Helene Sotherton at TLTP for more information!

We offer a £250 referral bonus for every person you recommend whom we go on to work with. If you know anyone looking for a Qualified Primary Teacher / Tutor role, please send us their details.