Total 4 job vacancies by Prive Services Singapore Pte. Ltd.

We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to enhance operational efficiency and effectiveness.

Key Responsibilities:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements through interviews, workshops, and surveys.
• Data Analysis: Analyze data to identify trends, patterns, and insights that will inform business decisions.
• Process Improvement: Evaluate current business processes and workflows, recommending improvements to enhance efficiency and productivity.
• Solution Design: Work with IT and development teams to design solutions that meet business needs and align with organizational goals.
• Documentation: Create detailed documentation including business requirements, functional specifications, and process maps.
• Stakeholder Communication: Act as a liaison between stakeholders and technical teams, ensuring clear communication and understanding of project goals.
• Testing and Validation: Assist in the testing of solutions to ensure they meet business requirements and function as intended.
• Training and Support: Provide training and support to end-users on new systems and processes.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Proven experience as a Business Analyst or similar role.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis and visualization tools (e.g., Excel, Tableau).
• Excellent communication and interpersonal skills.
• Familiarity with project management methodologies (e.g., Agile, Waterfall).
• Knowledge of business process modeling techniques.

Preferred Skills:

• Experience with specific industry tools or software relevant to the business sector.
• Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.

Responsibilities

• Collaborate with stakeholders to understand business requirements and define business cases, including running large-scale workshops to gather and align requirements.
• Work with external and internal partners to design solutions or infrastructure, and draft relevant governance framework and operating procedures.
• Prototype solutions and create specifications for the Design and Engineering teams.
• Examine operational feasibility by analyzing business processes, documentation, problem definition, and solution development and proposing solutions for process automation and cost minimization.
• Coordinate with the Engineering and Product teams and other external vendors to ensure timely and high-quality project delivery.
• Work with internal teams and external vendors to localize Solutions for diverse market segments.
• Lead small to medium-sized projects.
• Assist Sales activities by attending pitch meetings (when needed) and assess efforts of proposed solutions.

Basic Qualifications

• At least 5 years of experience in product management or professional services from software or technology consulting organizations.
• Excellent communication skills, with the ability to explain complex technical issues to non-technical business clients. High proficiency in both spoken and written English is also required.
• Proven ability to influence cross-functional teams without formal authority. The ability to influence and work collaboratively with development teams is especially important.
• Strong analytical and problem-solving skills gained from professional experience.
• Familiar with project management methodology including traditional SDLC, agile delivery methodologies, or hybrid approaches.
• Strong vendor and stakeholder management, flexibility and ability to learn and face challenges.
• Ability to work well independently and be comfortable leading a team within client engagements.
• Professional qualifications such as CISA, CISSP, CISM, PMP and/or other related certifications.

Preferred Qualifications

• Relevant experience in wealth management/trading system / CRM / KYC / AML / cash deposit and withdrawal system/accounting or reporting.
• Business fluency in Chinese, either Mandarin or Cantonese, would be a significant advantage.

Responsibilities

Key responsibilities of the position entail:

• Cultivate, enrich, and capitalise on relationships with key executive decision-makers across the industry.
• Cultivate collaborative partnerships with potential clients to foster mutually beneficial outcomes.
• Navigate complex sales cycles, from lead generation to contract negotiation and beyond, maintaining exceptional standards throughout.
• Develop a sales strategy to expand Prive's platform presence in major institutions.
• Collaborate with colleagues across the Prive organisation to drive initiatives forward.
• Collaborate in identifying and nurturing new opportunities with our partners.
• Utilise customer insights, motivations, and product interests to deliver compelling client presentations.
• Play a pivotal role in shaping the ongoing development of the Prive business and roadmap, offering relevant feedback and insights to the executive team.

Qualifications:

• 7-10+ years of experience in the financial industry, with a minimum of 5 years selling wealth, investment, or risk management technology to financial institutions.
• Established relationships with senior managers in the industry.
• Demonstrate a track record of success, consistently surpassing revenue targets.
• Proficient negotiation skills, capable of leveraging and enhancing client relationships with a focus on commercial outcomes.
• Organised, diligent, and high-energy individual dedicated to achieving excellence.
• Ability to thrive in a team-oriented environment is paramount.

As a Sales Support Intern, you will have the opportunity to gain practical experience and contribute to the sales team by providing support in various sales-related activities. You will work closely with the sales team members and learn about the sales process and customer relationship management. Your responsibilities will include:

• Customer inquiries and assistance: Assisting in handling customer inquiries and requests through various communication channels, such as phone, email, or live chat. Providing timely and accurate responses to customer queries and ensuring high levels of customer satisfaction.
• Order processing and management: Assisting in processing sales orders, verifying order details, and coordinating with internal departments to ensure smooth order fulfilment. Resolving any order-related issues or discrepancies.
• Sales documentation and reporting: Assisting in maintaining sales records, preparing sales reports, and generating sales-related documents, such as quotes, proposals, and contracts. Ensuring accurate and updated information is recorded in the sales database or CRM system.
• Sales support coordination: Collaborating with the sales team to coordinate sales activities, schedule appointments, and meetings. Assisting in organizing sales presentations, preparing sales materials, and providing administrative support to the sales team members.
• Market research and analysis: Conducting research on industry trends, market conditions, and competitor activities. Assisting in gathering market intelligence and competitor analysis to contribute to sales strategies and identify potential business opportunities.
• Product knowledge development: Acquiring knowledge about the company's products or services and understanding their features, benefits, and competitive advantages. Assisting in creating product documentation and sales collateral to support the sales team's efforts.
• CRM and data management: Assisting in managing customer data in the CRM system, updating customer profiles, and ensuring data accuracy and completeness. Assisting in analyzing sales data and preparing reports for sales performance evaluation.
• Process improvement initiatives: Identifying opportunities for streamlining sales support processes and suggesting improvements. Assisting in implementing process enhancements to optimize efficiency and productivity.

Requirements:

• Currently pursuing a degree in business, marketing, or a related field.
• Strong communication and interpersonal skills.
• Detail-oriented with good organizational and time management abilities.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic knowledge of CRM systems is a plus.
• Analytical mindset with the ability to gather and analyze data.
• Proactive and eager to learn with a willingness to take on new challenges.
• Ability to work collaboratively in a team environment.
• Adaptability and flexibility to work in a dynamic and fast-paced sales environment.