Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

Data Operations Analyst

Why Ciena:

• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
• We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.
• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
• We know that financial security is important.  We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program.
• We realize time away to recharge is non-negotiable.  We offer unlimited paid time off!
• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute:

Reporting to Manager, Data Operations, as a Data Operations Analyst you will be maintaining existing and implementing new Data technologies.  In this role, you will work with a full stack of Data and Analytics related applications including Looker, PowerBI, Informatica, GitHub, Striim, and Snowflake.  You will be expected to act as a liaison between IT and business teams, ensuring system availability and an excellent user experience.

As part of this role, you will;

• Oversee administrative activities related to all Data Applications, platforms, and tools.
• Manage tasks such as installation, connectivity, configuration, administration, security compliance, audit, patching, code migration, upgrades, maintenance, automation, and monitoring.
• Place a major emphasis on automation, integration, troubleshooting, and bug fixing with a customer focus.
• Adapt to constantly evolving priorities.
• Maintain peer relationships across IT areas (infrastructure, operations, network, security, etc.) to support effective implementations.
• Stay informed about rapid technical changes in this field.
• You will play a key role in technology adoption, providing training, and supporting ad hoc requests from the business.

What Does Ciena Expect of You?

• Initiative – you’re a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
• A customer first mentality – what’s important to the customer is also important to you.
• Agility – you are readily able to manage competing and ever-changing priorities and maintain a balanced and methodical approach to problem solving.

• Communication expertise – you possess the ability to tailor your message and ideas to the audience to ensure understanding and consensus.
• The flexibility to work independently and as part of a broader team – you thrive in a team environment, are comfortable working independently, and know how to get things done in a virtual environment.
• Relationship builder – with the capability to influence, you’re able to quickly develop trusted connections and get work done through others.
• A commitment to innovation – you willingly adapt to technology shifts and keep abreast of industry best practices.

The Must Haves:

• One of the following is required:
  • Bachelor's degree in computer science, MIS, Business, or IT-related field or equivalent work experience.
  • Minimum 2 years of experience administering, supporting, and implementing Data and Analytics Applications.
• Experience with the Agile / Scrum delivery model.
• Hands-on experience in Windows & Linux environments.
• Experience in AWS / Azure / GCP Cloud stack.
• Expert in python to develop custom data pipeline.

Assets:

• Experience with system architecture and process documentation.
• Knowledge of Java, Python, R or other functional programming languages.
• Hands-on Experience with Informatica, Looker, Power BI, Hyperion (Essbase), Snowflake, or Alteryx.
• Interest in current and emerging Data and Analytics technologies.
• Ability to research and integrate new technology into our landscape.
• Excellent team player – collaborates well with others to solve problems and actively incorporates input from various sources.
• Clear and succinct communication skills, with the ability to effectively evaluate information/data to make decisions.

• Strong analytical and problem-solving skills.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

Engineering PM – Optical, Position Description

Support Project Management team with the deployment of Optical systems solutions.

SCOPE

• As part of the Major and Markets franchise, the role of Engineering PM is to provide support for technical related matters relative to implementation of optical networks and reconfiguration services.
• Product line includes Optical 6500 Layer 0, Layer 1, and Layer 2.  RLS (Reconfigurable Line system), ELS, Waveservers, Waverouters etc.
• The EPM collaborate with the PM team members about the proposed optical solutions, to ensure Ciena delivers a timely and quality service to the customer.
• The EPM is a customer facing position and will be responsible for some presentations and/or consultation with the end-customer.
• The EPM will provide a first point of contact for field deployment related issues, and support for the implementation team.
• The EPM will interface with Sales Engineering and the various services engineering teams (upgrades, reconfiguration team, deployment teams, etc.) to ensure a smooth delivery of the technical solution to the end customer.
• Troubleshooting skills and previous knowledge of Ciena portfolio an asset.

PROFILE

• Results oriented, Collaborator, Accountable
• Strong outstanding verbal and written communications.
• Self-motivated, passionate, customer focused with ability to collaborate and interact with cross-functional organizations within Ciena and customers.
• Breadth of technology, services and business acumen.
• Strong planner and organizer. Ability to execute experiments while meticulously documenting results for communication to stakeholders
• Ability to be resilient and work under high stress situations involving live customer traffic.
• Good problem-solving skills down to the design level and then translating that back to Engineering for resolution.

EDUCATION AND EXPERIENCE               

• Technical Degree; BS or MS in Engineering or Computer Science or relevant experience
• Knowledge of Ciena products, particularly 6500 and RLS

CANDIDATE PROFILE                    

• Excellent verbal and written communications skills
• Excellent presentation and customer service skills
• Strong working technical expertise in optical systems (OME 6500 and RLS)
• Excellent systems level understanding and an ability to learn and apply new concepts and technologies quickly.
• Flexible, able to handle multiple tasks with minimal supervision.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

#LI-JD

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

About Us

Ciena may well be the most important technology company you’ve never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile stream your favorite show) are the products of ingenuity from some brilliant and forward-thinking companies.But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying networks that bring their breakthroughs to our doorsteps. VR, AI, IOT, 5G … literally none of it would be possible without the mind-boggling technology that makes the internet itself work. For more than 25 years, Ciena has been the global leader in networking strategy, and our technology has been part of the critical infrastructure running within themost advanced companies in the world.

Job Description:

The Full Stack Developer will be an integral of the R&D Data Transformation initiative to

• Develop custom applications and transform complex worksheets into intuitive and user-friendly interfaces
• Develop and maintain user-facing features using AngularJS (or related front end stack) for our custom application
• Collaborate with UX/UI designers to translate complex worksheets into intuitive and visually appealing interfaces.
• Implement efficient and reusable front-end and back-end systems, using Python or other server side technologies .
• Develop and Work with RESTful APIs and integrate data from various sources to enhance application functionality.
• Optimize application performance, ensuring fast loading times and smooth user interactions.
• Debug and resolve issues across the full stack, addressing technical challenges as they arise.
• Stay updated with emerging technologies and industry trends to suggest innovative solutions.
• Participate in code reviews, ensuring code quality, maintainability, and adherence to best practices.
• Collaborate closely with product managers, designers, and other developers to deliver high-quality software on time
• Ownership in recommending solutions best-fit for the larger program objective
• Ability to document the overall solution

Responsibilities:

• Design & Development of the Front-End application
• Ensure User experience & simplified design principles are followed
• Application & Data Security management
• Supports ad hoc requests to support the business needs
• Work closely with architecture teams & cross functional teams to ensure solution alignment
• Willingness to adapt to technology shift
• Support migration of the legacy spreadsheet process into a seamless UI interface
• Operation and end to end delivery responsible
• CI/CD process development

Key Skills:

• Proven experience as a Full Stack Developer, with strong proficiency in AngularJS and Python.
• Familiarity with front-end technologies such as HTML5, CSS3, and JavaScript.
• Ability to transform complex worksheets into user-friendly UI interfaces.
• Experience in creating responsive designs and cross-browser compatibility.
• Knowledge of back-end development using Python, and working with frameworks like Django or Flask.
• Familiarity with database systems such as MySQL, PostgreSQL, or MongoDB.
• Strong understanding of RESTful APIs and integration of third-party services.
• Problem-solving skills and the ability to debug and troubleshoot complex issues.
• Strong communication skills and ability to collaborate effectively in a team environment.
• Experience with version control systems like Git.

Minimum Requirement:

• Bachelor's degree in computer science, MIS, Business, or IT related field (or minimum 5 years of hands-on, relevant, technical work experience).
• Strong experience in application development & design
• Prior Working knowledge of Programming technologies is a must
• Proficient in Python & Angular JS
• Proficient in UX design principles
• Experience in Agile / Scrum delivery model & strong communications skills
• Experience in Multi Cloud architecture
• Ability to work across time-zones especially with the North America counterparts is a must

The Ciena Experience:

Rewarding experience. Meaningful outcomes.

Make no mistake that we’re committed to developing leading network technology. But our path to innovation stems from our culture and outstanding people. We embrace diversity, celebrate inclusion, and champion ideas—across the table and around the world. This is the Ciena network. You won’t find complex organization charts and stiff protocols here! Innovation travels faster in an atmosphere where ideas can be freely discussed and brainstormed on the fly. A big part of work is about enjoying more satisfying outcomes—both personal and professional.

Becoming a Ciena employee: What you can expect from us

• You will receive notification of your successful application Successful applicants will be contacted by Talent Acquisition for an initial discussion. If suitable you will be considered for the short list and our formal interview process

• Ciena values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

• Ciena is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific needs / accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to any specific needs / accommodation measures will be addressed confidentially.

Rewarding experience. Meaningful outcomes.

Making a difference in people's lives through design and implementation of leading network technologies. That's what motivates us.

A distinct way to work

Free thinking, free discussion, and collaboration are the norm. Expect more satisfying outcomes - both personal and professional.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

About Us

Ciena may well be the most important technology company you’ve never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile stream your favorite show) are the products of ingenuity from some brilliant and forward-thinking companies.But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying networks that bring their breakthroughs to our doorsteps. VR, AI, IOT, 5G … literally none of it would be possible without the mind-boggling technology that makes the internet itself work. For more than 25 years, Ciena has been the global leader in networking strategy, and our technology has been part of the critical infrastructure running within themost advanced companies in the world.

Job Description:

The Full Stack Developer will be an integral of the R&D Data Transformation initiative to

• Develop custom applications and transform complex worksheets into intuitive and user-friendly interfaces
• Develop and maintain user-facing features using AngularJS (or related front end stack) for our custom application
• Collaborate with UX/UI designers to translate complex worksheets into intuitive and visually appealing interfaces.
• Implement efficient and reusable front-end and back-end systems, using Python or other server side technologies .
• Develop and Work with RESTful APIs and integrate data from various sources to enhance application functionality.
• Optimize application performance, ensuring fast loading times and smooth user interactions.
• Debug and resolve issues across the full stack, addressing technical challenges as they arise.
• Stay updated with emerging technologies and industry trends to suggest innovative solutions.
• Participate in code reviews, ensuring code quality, maintainability, and adherence to best practices.
• Collaborate closely with product managers, designers, and other developers to deliver high-quality software on time
• Ownership in recommending solutions best-fit for the larger program objective
• Ability to document the overall solution

Responsibilities:

• Design & Development of the Front-End application
• Ensure User experience & simplified design principles are followed
• Application & Data Security management
• Supports ad hoc requests to support the business needs
• Work closely with architecture teams & cross functional teams to ensure solution alignment
• Willingness to adapt to technology shift
• Support migration of the legacy spreadsheet process into a seamless UI interface
• Operation and end to end delivery responsible
• CI/CD process development

Key Skills:

• Proven experience as a Full Stack Developer, with strong proficiency in AngularJS and Python.
• Familiarity with front-end technologies such as HTML5, CSS3, and JavaScript.
• Ability to transform complex worksheets into user-friendly UI interfaces.
• Experience in creating responsive designs and cross-browser compatibility.
• Knowledge of back-end development using Python, and working with frameworks like Django or Flask.
• Familiarity with database systems such as MySQL, PostgreSQL, or MongoDB.
• Strong understanding of RESTful APIs and integration of third-party services.
• Problem-solving skills and the ability to debug and troubleshoot complex issues.
• Strong communication skills and ability to collaborate effectively in a team environment.
• Experience with version control systems like Git.

Minimum Requirement:

• Bachelor's degree in computer science, MIS, Business, or IT related field (or minimum 5 years of hands-on, relevant, technical work experience).
• Strong experience in application development & design
• Prior Working knowledge of Programming technologies is a must
• Proficient in Python & Angular JS
• Proficient in UX design principles
• Experience in Agile / Scrum delivery model & strong communications skills
• Experience in Multi Cloud architecture
• Ability to work across time-zones especially with the North America counterparts is a must

The Ciena Experience:

Rewarding experience. Meaningful outcomes.

Make no mistake that we’re committed to developing leading network technology. But our path to innovation stems from our culture and outstanding people. We embrace diversity, celebrate inclusion, and champion ideas—across the table and around the world. This is the Ciena network. You won’t find complex organization charts and stiff protocols here! Innovation travels faster in an atmosphere where ideas can be freely discussed and brainstormed on the fly. A big part of work is about enjoying more satisfying outcomes—both personal and professional.

Becoming a Ciena employee: What you can expect from us

• You will receive notification of your successful application Successful applicants will be contacted by Talent Acquisition for an initial discussion. If suitable you will be considered for the short list and our formal interview process

• Ciena values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

• Ciena is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific needs / accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to any specific needs / accommodation measures will be addressed confidentially.

Rewarding experience. Meaningful outcomes.

Making a difference in people's lives through design and implementation of leading network technologies. That's what motivates us.

A distinct way to work

Free thinking, free discussion, and collaboration are the norm. Expect more satisfying outcomes - both personal and professional

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

Ciena Corporation is seeking a skilled and experienced Logistics Leader to oversee our logistics operations within the Service Operations team. Responsible for commercial and operational relationships with key warehousing, transportation, and trade compliance partnerships. The ideal candidate will have a strong background in logistics, network design, and supply chain management, with a focus on improving efficiency and customer satisfaction.  Proficiency in supplier management is a must.

Key Responsibilities:

• Oversee and manage partners delivering all transportation, and warehousing logistics operations, ensuring efficient and timely processing of outbound RMAs and defective units (customer Returns).

• Design, develop, and implement logistics network strategies to optimize efficiency and customer service.

• Collaborate with cross-functional teams to integrate logistics with business systems or processes, such as customer sales, order management, accounting, and shipping.

• Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.

• Direct RMA logistics activities to ensure compliance with federal, state, local, and company policies.

• Develop risk management programs to ensure continuity of supply in emergency scenarios.

• Communicate effectively with customers, sales, management, and other stakeholders on RMA logistics issues and improvements.

Qualifications:

• Bachelor’s degree in business administration, Logistics, Supply Chain Management or related field.

• Proven experience in logistics management, with a focus on RMA operations.

• Strong knowledge of network design and supply chain management.

• Excellent analytical, problem-solving, and organizational skills.

• Strong communication and leadership skills.

• Proficiency in logistics and supply chain software.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

Ciena Corporation is seeking a strategic, proactive, and highly skilled Business Operations Leader with a strong focus on Logistics and Finance. This role is critical in driving strategic financial planning and business operations across the Reverse Logistics Operations. The ideal candidate will have a deep understanding of complex financial models and the ability to communicate these models in simple, understandable terms to various stakeholders.

Key Responsibilities:

• Develop, implement, and manage complex financial models to support strategic business decisions.

• Translate complex financial data into simplified, actionable insights for stakeholders at all levels of the organization.

• Drive strategic financial planning, budgeting, and forecasting processes.

• Collaborate with cross-functional teams to identify financial trends, risks, and opportunities.

• Provide financial analysis and guidance on all activities, plans, targets, and business drivers.

• Lead the development and implementation of best practices in financial management and operations.

• Present financial reports, findings, and insights to senior management and stakeholders.

Qualifications:

• Bachelor's degree in Finance, Business, Economics or related field.

• MBA or relevant advanced degree is preferred.

• Proven experience in a similar role, preferably within a fast-paced, dynamic business environment.

• Strong financial modeling, analytical, and problem-solving skills.

• Excellent communication skills, with the ability to present complex financial information clearly and concisely.

• Strong strategic thinking, with the ability to drive financial planning and business operations.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one – your interactions are being enabled by Ciena technologies.  Ciena makes your social/entertainment/business existence REAL. 

How You Will Contribute:

Requirements for telecommunications networks are constantly evolving, and our products also need to advance and scale to meet the needs of our customers while also delivering uniform and consistent user experiences. 

As a Waveserver Software Developer in a dynamic team environment, you will push the boundaries of what is possible in optical network solutions.  You will contribute to projects that play critical roles in our network solutions and help build upon our innovative technology.  You will also challenge yourself and others by bringing fresh ideas to new challenges and leading by example.

• You will play a key role in crafting, developing, testing, deploying, maintaining, and improving software.
• You will be accountable for managing individual project priorities, assignments, and timelines.
• You will participate in the full software development lifecycle, collaborating with multi-functional teams of developers, UX designers, quality assurance teams & release managers.

What Does Ciena Expect of You?

• Initiative – You are a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
• Agility – you are readily able to make key decisions and manage competing and ever-changing account priorities.

• Communication expertise – the ability to influence and tailor your message and ideas to the audience to ensure understanding and buy in.
• An ability to go ‘up and down the ladder’ – capable of seeing the big picture, but also understanding the importance of the details and analysis.
• The flexibility to work independently and as part of a broader team – you thrive in a multi-disciplinary team environment, but are comfortable working independently as required.
• Relationship builder – with an innate ability to influence, you can quickly develop trusted connections and get work done across multi sites.
• A commitment to innovation – you keep abreast of the market and competitive developments and are always keen to formulate new ideas and problem solve.

The Must Haves:

• Bachelor’s degree in Electrical/Computer Engineering, Computer Science or a related field coupled with a proven track record in software development.
• Demonstrated ability to develop with one or more of the following programming languages - C, C++ or Python.
• Experience working with Linux-based developer tools and debugging environment such as GNU, GCC, GDB, Insight.
• Knowledge of development tools such as Git, JIRA, Yocto, Docker, Bitbucket.
• Familiarity with CI frameworks such as Jenkins.

Assets:

• Proven experience developing software embedded solutions engineered for performance and reliability on multi-processor, highly concurrent systems.

Why Ciena:

• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
• We believe an inclusive, diverse, and barrier-free work environment makes for empowered and committed employees.
• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and provide a variety of paid family leave programs.
• We are committed to employee development, offering tuition reimbursement, in-house learning, and mentorship opportunities.
• We know that financial security is important.  We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program.
• We realize time away to recharge is non-negotiable.  We offer unlimited paid time off!
• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

Position Summary:

The successful candidate will be responsible for driving test strategies, test plans, and test execution for Ciena’s WaveLogic Optical Modem. Additionally, the candidate will support field activities and frequently interact with customers, PLM, and R&D.

Essential Duties and Responsibilities:

• Develop comprehensive test plans to validate customer use-cases and product capabilities
• Build test environment for test execution while considering potential and likely interactions across different features of the product
• Perform validation testing activities
• Work and interact closely with subject matter experts to ensure testing of customer focused solutions, compliancy to specifications, and resolution of issues found during test phase
• Develop automation test cases for execution efficiency and augment existing automated test cases
• Support customer lab and field activities, and track issues to successful resolution
• Review customer-reported issues and feedback with appropriate subject matter experts from other groups to determine design improvements that can be made
• Diagnose and troubleshoot software issues, collaborating with customers and developers to identify root causes and implement effective solutions

Experience

• Familiarity with coherent optical modem concepts and optical networks
• Experience in a lab environment and with lab test equipment
• Prior experience in a development environment with experience testing in customer use cases and executing cross functional workflows using API micro services
• Experience in troubleshooting and resolving technical issues with optical and related networking equipment for external customers
• Experience with optical equipment or other related networking equipment with external customers

Skills

• Knowledge of automation languages such as Python and should be able to write, execute and fix automation scripts
• Understand hardware and embedded software design concepts
• Possesses the ability to independently conduct on-site troubleshooting of customer issues, collaborate with internal development teams to diagnose root causes and implement effective solutions
• Strong analytical and problem-solving skills with proficiency in troubleshooting
• Leadership capabilities and an aptitude for team-oriented development activities
• Strong commitment to product excellence and quality, with ability to understand customers’ perspective
• Communication skills, presentation, and public speaking
• Strong verbal and written communications skills, to effectively communicate/collaborate in multi-site environment
• Knowledge of software testing methodologies and best practices
• Understanding of CLI, JSON, and SDKs and how to use them to effectively communicate with and configure devices
• Knowledge of Jenkins CI/CD or other CI/CD platforms is a plus
• Understanding of A/D conversion, sampling theory, digital filtering and other coherent DSP techniques

Qualifications

• Bachelors or Masters in Electrical Engineering, Computer Engineering, or Optical Communications with 4+ years of relevant experience of system test in telecommunications domain
• Ability to travel domestically or internationally as required
• Must be eligible to obtain a US security clearance.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

Why Ciena:

• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
• We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.
• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
• We know that financial security is important.  We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program.
• We realize time away to recharge is non-negotiable.  We offer unlimited paid time off!
• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute:

As a Tax Support Services Associate you will support the direct tax team responsibilities to comply with federal, state, and international tax payment and filing requirements, and for the financial reporting of the company’s tax expense.  Responsibilities will include, but are not limited to:

• Administer the distribution of incoming department mail efficiently and accurately.
• Assemble and coordinate the mailing of tax returns, forms, and deliverables, ensuring compliance with filing requirements.
• Collaborate with other departments to facilitate processing of purchase orders, invoices, and tax payments.
• Document and maintain records to demonstrate compliance with internal controls.
• Maintain tax calendar and reporting requirements using tax software tools
• Facilitate the acquisition of signatures and approvals as needed.
• Support the broader Direct Tax team with preparation of various schedules and spreadsheets.
• Perform and maintain reconciliations of tax accounts
• Prepare basic tax forms
• May also perform general administrative duties to support business as required.

What Does Ciena Expect of You?

• Initiative – You’re a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
• Agility – you are readily able to manage competing and ever-changing priorities.
• Communication expertise – you have the ability to influence and tailor your message and ideas to the audience to ensure understanding and buy in.
• The flexibility to work independently and as part of a broader team – you thrive in a multi-disciplinary team environment, but are comfortable working independently as required.
• Attention to detail – you know the importance of data integrity and strive to ensure accuracy in all aspects of your work.
• A commitment to learning – you’re always looking for new ways to improve/streamline processes and facilitate reporting.

The Must Haves:

• Bachelor’s degree in accounting, finance, or related field.
• Knowledge of basic tax principles and processes
• Proficiency in using office software and tools, including spreadsheets and document management systems.

Assets:

• Experience in a tax or financial services environment
• Passion for leveraging technology and exploring new technology solutions

Experience working in a virtual or hybrid environment

#JD-LI

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

About the job

Waveserver software developers push the boundaries of what is possible in optical network solutions. Requirements for telecommunications networks are ever-changing, and our products need to stand up to meet these demands. We are looking for software developers who are looking to jump-start their career in a dynamic and exciting team environment. As a software developer on our team, you will be contributing to projects that play critical roles in our network solutions. You will help build upon our cutting-edge technology, ensuring our products scale to meet the needs of our customers while also delivering uniform and consistent user experiences.

At Ciena, our software developers are encouraged to challenge themselves and others by bringing fresh ideas to new challenges and to lead by example. Through collaborative efforts and great innovation, we continue to make advancements in optical network engineering that are second-to-none.

· Design, develop, test, deploy, maintain, and improve software

· Manage individual project priorities, deadlines, and deliverables

· Participate in the full software development lifecycle, collaborating with cross-functional teams of developers, UX designers, quality assurance teams & release managers

· Comfortable navigating ambiguity and situations where not all parameters and requirements are immediately available

Minimum qualifications

· Bachelor’s degree in Electrical / Computer Engineering, Computer Science or related field

· 5 years of experience in embedded software development

· Strong proficiency programming in the C language

· Working knowledge of Linux-based developer tools and debugging environment (GNU, GCC, GDB, Insight)

Preferred qualifications

· Experience with developing software on multi-processor, highly concurrent systems

· Experience developing embedded solutions engineered for performance and reliability

· Familiarity with design and development tools such as Git, JIRA, Yocto, Docker, Bitbucket

· Proficient oral and written communications skills and collaborates well with others in a team environment

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

As a modem control software developer, you will push the boundaries of what is possible in optical network solutions. You will work alongside experienced professionals to ensure the reliability and performance of projects that play critical roles in our network solutions and help build upon our innovative technology. You will also challenge yourself and others by bringing enthusiasm and fresh ideas to new challenges and leading by example.

In this role, you will..

• Develop understanding and expertise in next-gen network solutions using optical transport and switching technologies like OTN, Ethernet etc.
• Develop embedded software skills to design, develop, validate and document advanced networking features and capabilities which are deployed in service provider networks.
• Trouble shoot and fix reported issues with embedded software, Identify root cause, diagnose, debug and deliver robust timely fixes.
• Collaborate with multi-functional teams to design, develop and test the next-gen modem technologies.

What Does Ciena Expect of You?

• A sense of urgency – what’s important to the customer is equally important to you.  You make getting things done a priority.
• Integrity – you hold yourself to the highest level of personal and professional standards of conduct.
• A commitment to innovation – you continually seek to learn, understand new technologies and ever-changing market conditions, and endeavour to apply that knowledge to Ciena’s advantage.
• You embrace change – thriving in a diverse environment of ever-changing priorities and sometimes stressful situations.
• The flexibility to work independently with minimal supervision as well as part of a broader team.

The Must Haves:

• Bachelor’s degree in Electrical/Computer Engineering
• C, C++ programming language experience
• Good knowledge of embedded systems, device drivers, Linux Operating System knowledge, mutual exclusion, synchronization, interrupt handling, inter-process communication, etc.;
• Positive work attitude, highly motivated and an ability to seek out answers with a willingness to learn and work independently.
• Strong verbal and technical writing skills;
• Collaborates well in a team environment 

The Assets:

• Familiarity with datacom & telecom concepts such as DWDM, SONET/SDH, OTN, Ethernet, TCP/IP
• Low-level Real-Time Software/Firmware Development
• Ability to understand CPU Hardware architectures, Hardware Functional Specifications and Hardware Timing Diagrams
• Linux, VxWorks
• Linux as a software development environment
• Exposure to CLI, TL1, SNMP, NETCONF, REST, gRPC.
• Design and development tools such as: Git, Eclipse, JIRA, Confluence, GDB, Yocto
• YANG modeling language and toolchains
• Scripting experience, Python, Go, BASH
• Automation and Test

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

You know what your ideal career looks like: a competitive salary, freedom to live your life as you like, and recognition for your accomplishments—all in an inclusive and diverse people-first environment. Our success is driven by a supported, thriving team; this is why Ciena upholds these benefits for all our employees. Ciena empowers you with flexible paid time off, reimbursed and in-house development resources, support for mental and physical well-being, and assets you may need to attain your goals both at and away from work.

How You Will Contribute:

The Routing and Switching R&D Operations teams requires an IT Infrastructure lead to maintain the Engineering team’s infrastructure across multiple Ciena sites. Responsibilities include:

• identifying compute resource requirements
• evaluating new and alternative technologies
• assessing budget requirements
• implementing agreed plans

In addition, the successful candidate will be responsible for:

• ongoing maintenance of the existing and updated lab infrastructure
• outage prevention and response/resolution
• on-going planning
• communications with internal customers

Technical experience and personal skills required:

• Provide on-going maintenance of the existing lab infrastructure and compute environment as well as on-going infrastructure additions.
• Collaborate with Engineers, Verification staff, Release Primes and Managers to understand tools and compute needs, timelines, and key milestones and support accordingly.
• Assist with long range planning and infrastructure for the Engineering team’s lab space, power, cooling and network operations.
• Assist with business continuity and disaster recovery initiatives for geographic redundancy of the development infrastructure and processes.
• Assist with security measures in collaboration with Corporate IT.
• Assist main Architect in collaborating with Corporate IT and Facilities organizations to define maintenance windows with limited disruption to the Engineering team, and ensure maintenance plans do not result in outages.
• Promptly respond to and address any unplanned lab outages.
• Support and troubleshooting for network infra and VM infra (KVM, VMWare)
• Clear, concise communications to internal customers and management.

What Does Ciena Expect of You?

• Curiosity –  Exploration and research is driven by insatiable curiosity.
• Initiative – You’re a self-starter who works with limited direction and is committed to delivering thoughtful, relevant and actionable insights.
• Agility – you are readily able to make key decisions and manage competing and ever-changing account priorities.

• Communication expertise – the ability to influence and tailor your message and ideas to the audience to ensure understanding and consensus.
• An ability to go ‘up and down the ladder’ – capable of seeing the big picture, but also understanding the importance of details and analysis.
• The flexibility to work independently and as part of a broader team – you thrive in a multi-disciplinary team environment, but are comfortable working independently as required.
• Relationship builder – with an ability to influence, you’re able to quickly develop trusted connections and influence outcomes. Become a “trusted advisor” for the team, with our account executives and most importantly key external customers and researchers.
• A commitment to innovation – you keep ahead of the market and competitive developments and are always keen to extrapolate current technologies into the future.

The Must Haves:

• Bachelor’s degree in computer science or related discipline, or equivalent experience
• 10-15 years of relevant work experience
• Expert knowledge of IT technologies, DevOps, Cloud, Storage, Licensing, Tools
• Ability to understand and translate requirements for compute environments into implementable plans, and execute on plans on budget
• Previous experience in supporting an engineering/technology lab
• Knowledge of networking routers, switches, and optical systems
• Knowledge of applications such as JIRA, CONFLUENCE, Artifactory, Bitbucket, GitHub, PRISM, etc
• Network troubleshooting skills
• Competency in server management and maintenance
• Linux admin
• Detail-oriented, Strong team player
• Ability to work across different functional teams and geographies

Salary range for California
96,100 - 124,800 - 153,500

#LI-CM

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

The WaveLogic Software Development team is looking for a candidate with broad Linux and Drivers experience to join our team of embedded software development professionals. Together, we will build the platforms that support convergence of the WaveLogic Photonics, OTN and Ethernet packet layers of the global network.

Responsibilities

• Implement cross-platform software and services. This software may span multi-core embedded CPUs, SOCs, 10/100/1000BT Ethernet PHYs, FPGAs, and optics.
• Employ your expertise in the Linux Kernel, SOC development, the TCP/IP stack, Forwarding Tables, IP Filters, VLANs, and memory management.

• Debug system defects, throughput, and performance.

• Design, code and support drivers, diagnostics and/or applications written in C/C++, Bash and Python.

General Activities

• Implementation of common applications and services across cards with Linux operating system
• Porting of common operating system elements from and to other product families within Ciena.
• Providing expertise to other designers to troubleshoot hardware, software and system defects and performance issues.
• Participation in all aspects of the product lifecycle, from introduction of new hardware and software features to the support of products which are already in the field.
• Documentation and production of the artefacts of the software development process. You must have excellent communication and be familiar with waterfall and Agile methodologies.

Collaboration with stakeholders

• Participate in all stages of software development - requirements analysis, design and prototyping, implementation, testing, and eventually maintenance support.
• At various times, you will be required to work with team members from hardware, software, verification, system engineering, and field support.

Areas of impact

• Influence the software architecture to improve resiliency, debuggability and maintainability.
• Improve software performance through test driven development, automated unit testing, and comprehensive integration testing.
   

Experience

• Bachelor’s degree in electrical or computer engineering.
• Experience with embedded Linux and embedded software design and development.
• Hands on experience with the Linux kernel drivers and user space drivers, including TCP/IP stack.
• Experience with BSP, Security, and board bring-up.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.