Total 3 job vacancies by 102 ICF Incorporated, LLC

Senior CDBG Disaster Recovery Specialist

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. Diversity & Inclusion , is simply who we are and what we do.

ICF seeks a self-motivated Senior Disaster Recovery Specialist to be an integral member of our Housing and Community Development team in providing and supporting technical assistance and capacity-building efforts for the U.S. Housing and Urban Development with a focus on Community Development Block Grant Disaster Recovery (CDBG-DR) funding as part of the Community Compass program.

We are seeking a pro-active, team player able to work in a fast-paced environment who will be responsible for supporting a range of technical assistance engagements, providing direct guidance to grantees or federal partners, and developing products and training materials designed to help support federally-assisted disaster recovery and community development programs.

We are open to supporting 100% remote work anywhere within the US.

To learn more about our work visit - https://www.icf.com/work/social-programs

Primary Responsibilities

• Leading and coordinating components of large and small technical assistance and training engagements to assist cities, counties, states, territories, and other entities receiving Community Development Block Grant Disaster Recovery (CDBG-DR) funding in their design and implementation of recovery and resilience programs, including for housing, infrastructure, public services and economic development.

• Providing advisory and consulting services to clients through one-on-one technical assistance, developing and delivering group training sessions, and creating products and materials specific to a given engagement and/or applicable nationally.

• Delivering trainings on regulatory and grant-specific requirements, including but not limited to policies and procedures, national objectives, procurement, coordination with other federal funding streams, labor standards, equity and engagement, and fair housing. citizen participation, and overall compliance.

• Provide project management services to engagements covering trainings, technical assistance and product development, including supporting subject-matter experts, managing budgets and timeliness, ensuring timely and quality project deliverables, communicating with TA recipients, and maintaining relationships with HUD.

• Overseeing priorities to ensure the completion of projects in an accurate, timely, and cost-effective manner.

• Performing quality control on products and tools to ensure accuracy, consistency, and compliance with regulations.

Your minimum qualifications

• Bachelor’s degree in Public Policy, Government, Planning or related discipline.
• 7+ years of direct experience at a grantee or consulting firm that worked directly with CDBG-DR programs.

Additional skills we expect you to have

• Demonstrated knowledge of how housing, community and economic development, and disaster recovery programs are implemented at the state and/or local levels.
• Understanding of HUD priorities and programs (e.g., HOME, CDBG) and cross-cutting requirements (e.g., fair housing) preferred.
• Demonstrated commitment to advance equitable development in disadvantaged communities.
• Experience in developing and implementing project/team processes.
• Project and personnel management skills and experience.
• Willingness to travel approximately once per month.

Professional skills you will use

• Excellent verbal, interpersonal and written communication skills
• Team player with the ability to operate effectively in a fast-paced environment
• Ability to work with all levels of internal staff, as well as outside clients and consultants
• Strong analytical, problem-solving, and decision-making capabilities
• Strong written and verbal communication skills, emotional intelligence, critical thinking skills, and integrity and ethics
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Teams)
• Ability to communicate effectively with both technical and non-technical audiences
• Comfort with a remote team environment

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Working at ICF

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

The Director of Compliance will be responsible for oversight of all quality assurance operations related to the ORR Call Center and execution of project deliverables. The position will act as a member of the leadership team to recommend technological solutions to building awareness, knowledge, and skill; project manage training and reporting deliverables, and will report to the Project Director for the Call Center. 

Key Responsibilities:  

• Oversee and manage the following: 
• Design and operate quality control measures for call center and program oversight.  
• Ensure accuracy and timeliness in execution of all training, QA, and reporting project deliverables.  
• Provide direct oversight of all work streams related to training, QA, and reporting project deliverables. 
• Work closely with the call center staff, ORR (client) and client’s stakeholders in the execution of deliverables and services.  
• Ensure timely and accurate communication with client to ensure transparency and communication of medium and long-term project activities, outstanding issues, and risk mitigation. 
• Enforce uniform development and quality standards and ensure accuracy of project deliverables. 
• Develop monthly reports using available data 
• Directly supervise all subject matter experts in the development of training, FRA/SWB Supervisor and the QA Manager 
• Analyze data collection instruments, tools, and systems to ensure effectiveness and determine when necessary to update or expand systems to provide robust data to the client.  
• Work with clients and SMEs to perform needs assessments to identify critical knowledge, skills, and behaviors; produce gap analyses; and recommend appropriate learning strategies for call center employees 
• Assure all annual and monthly reports are of high quality and delivered according to contract deliverable schedule 

Basic Qualifications:  

• Masters in social services: a Bachelor’s in the same field can be substituted for the MS/MA if accompanied by a minimum of 8 years of training development work in the field of refugee resettlement 
• 3-5 years managing projects or equivalent of project management such as managing multiple aspects of deliverables, deadlines, and partner relationships  
• Minimum of 5 years experience in determining quality of services 
• Minimum of 5 years experience working with a federal client relationship  
• Active Tier 2 security clearance per contract requirements

Preferred Skills/Experience:  

• Experience conducting detailed training and/or job/task analyses  
• Experience developing both soft-skills and technical training  
• Experience with Office of Refugee Resettlement 
• Experience in a Quality Assurance or Continuous Quality Assurance position 
• Experience interacting with and advising clients  

Professional Skills:  

• Strong project management skills 
• Strong oral and written communication skills  
• Strong analytical, problem-solving, and decision making capabilities  
• Strong attention to detail  
• Ability to multi-task in a fast-paced environment  
• Ability to work well both individually and in a team environment  
• Ability to prioritize multiple tasks while demonstrating the initiative to complete projects with minimum supervision  
• Ability to work with all levels of internal staff, as well as outside clients and vendors  
• Ability to be flexible to handle multiple priorities and to work limited overtime as necessary  
• Ability to travel up to 25%  
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint  

ICF offers an excellent benefits package, an award-winning talent development program, and fosters a highly skilled, energized and empowered workforce. 

Working at ICF

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

Working at ICF

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is: