Total 42 job vacancies by PRISM+

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Lead, mentor, and motivate a diverse team of 20 customer service agents (onshore and offshore)
• Provide day-to-day guidance and support to the team in resolving challenging customer situations
• Work with business tools to monitor calls, emails, and chats to ensure a world-class experience is being delivered
• Make educated decisions, born out of empathy, to drive customer satisfaction across internal and external channels
• Drive team to meet and exceed metric expectations; understand how to leverage the team to improve outcomes and take action to meet goals
• Knows and supports company procedures & SLAs; regularly reviews procedures, processes, and guidelines.
• Constantly evaluate workflows and find ways for them to be more efficient, relevant and valuable both internally and externally
• Reviews reports and takes action based on analysis to reinforce strengths and effectively address areas of opportunities
• Create an environment of continuous improvement and employee engagement

• All-hands-on-deck attitude with an ability to remain calm and excel under pressure
• Fluent English with excellent communication skills, both written and verbal. Proficiency in Chinese will be an added advantage
• At least 3 Year(s) of working experience in the related field is required for this position
• Proficiency in CRM software, such as Zendesk and Salesforce
• A successful track record working in a high-volume environment
• Able to solve problems by thinking analytically and creatively
• Familiar with the latest e-commerce trends. Regular and reliable attendance is an essential function of this position
• High flexibility during busy period
• Ability to empathize with and prioritize customer needs
• Ability to determine customer needs and provide appropriate solutions, setting expectations with customers

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Annual increment
• Performance bonus
• Free flow snacks and Bubble Tea Friday!

Key Responsibilities

Application Testing and Test Case Management:

• Create and maintain detailed test plans and test cases based on application requirements and user stories.
• Conduct thorough functional testing of the smart home application.
• Perform compatibility testing on various devices and platforms.
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

• Evaluate the user interface (UI) and user experience (UX) of the application.
• Provide feedback and recommendations to enhance the overall UI/UX design.
• Work with the design team to implement UI/UX improvements.

Application Improvement:

• Collaborate with the development team to identify areas for application improvement.
• Assist in conducting usability testing and gathering user feedback.
• Document and report software bugs and issues for resolution.

Data Analytics:

• Collect and analyze user data to gain insights into application usage and performance.
• Assist in developing and maintaining data dashboards and reports.
• Contribute to data-driven decision-making processes to improve the application.

Operational Support:

• Monitor the application's operational performance and availability.
• Assist in identifying and resolving operational issues and disruptions.
• Collaborate with the IT and infrastructure teams to ensure seamless application operations.

Customer Support:

• Respond to customer inquiries, requests, and issues related to the application via email, chat, or phone.
• Provide clear and meticulous solutions to customer problems.
• Escalate complex issues to the appropriate team members when necessary.

User Training:

• Assist in creating user guides and tutorials for the application.
• Conduct training sessions for new users to ensure they can effectively use the application.

Documentation and Reporting:

• Maintain comprehensive records of customer interactions and resolutions.
• Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

• Handle various ad hoc tasks and projects as assigned by the team or management.
• Adapt to new challenges and contribute to the overall success of the department.

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
• Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
• Familiarity with testing methodologies and tools
• Meticulous attention to detail in problem-solving, testing, and UI/UX evaluation.
• Effective communication skills, both written and verbal.
• Ability to work well in a collaborative team environment.
• Eagerness to learn and adapt in a fast-paced, dynamic work environment

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Prepare and manage invoicing & credit note for corporate customers
• Update and reconcile daily receipts from corporate customers
• Follow up with corporate customers for payment status
• AR-related month-end closing and reconciliation
• Responsibility to prepare and manage Direct Credit Application form and others vendor form as required from time to time
• Assist with Inventory Reconciliation
• Complete ad-hoc tasks and other duties, as assigned

• Diploma in Accounting or Finance or a related course
• Strong knowledge of accounting principles and practices
• Proficiency in using accounting software, such as Xero
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving skills
• Exceptional organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong ethical standards and commitment to confidentiality
• Proficient in Microsoft Excel and other Microsoft Office applications

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave
• Free bubble tea on Fridays

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we are seeking an experienced Customer Experience Manager to join us. You will excel in designing and optimizing customer service processes, be adept at resolving challenging customer escalations, and have a strong background in configuring CRM software such as Salesforce and Zendesk.

In this role, you will lead and manage a team of customer service agents to ensure a world-class customer experience. When there are escalation cases, you need to be able to guide them to deliver fantastic service recovery and delight the customer. The ideal candidate will have a proven track record of process improvement, a knack for handling difficult customer situations, and a deep understanding of CRM tools.

Key Responsibilities:

• Customer Service Process Design:
• Assess, design, and optimize customer service processes to enhance efficiency and customer satisfaction.
• Implement best practices and workflows to streamline customer interactions.
• Lead process improvement initiatives to reduce response times and enhance the customer journey.
• Difficult Customer Escalations:
• Handle and resolve escalated customer complaints and complex issues.
• Provide guidance and support to the team in resolving challenging customer situations.
• Develop strategies to prevent escalations and improve overall customer satisfaction.
• CRM Software Configuration:
• Utilize hands-on experience with CRM software, including Salesforce and Zendesk, to set up and optimize customer flows and support workflows.
• Customize CRM tools to meet the specific needs of the customer service team.
• Train and mentor team members on CRM software usage.
• Team Leadership and Management:
• Lead, mentor, and motivate a diverse team of 20 local and 100 offshore customer service agents.
• Set clear performance expectations, provide regular feedback, and conduct performance evaluations.
• Develop and implement strategies to drive team performance and productivity.
• Quality Assurance:
• Establish and maintain quality standards for customer interactions, both locally and offshore.
• Conduct regular quality assessments and audits to ensure adherence to these standards.
• Develop and implement training programs to address any skill gaps.
• Data Analysis and Reporting:
• Utilize customer data and feedback to drive data-driven decision-making.
• Generate and present regular reports on key performance indicators, customer feedback, and team productivity.
• Communication and Collaboration:
• Foster open and effective communication within the customer service team and with other departments.
• Collaborate with stakeholders to ensure customer-centric initiatives and improvements are executed.

• Bachelor's degree in Business, Management, or a related field (or equivalent experience).
• Proven experience in customer service management, with a focus on process design, escalations, and CRM configuration.
• Strong leadership and people management skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in CRM software, specifically Salesforce and Zendesk.
• Data-driven decision-making and analytical skills.
• Excellent problem-solving and conflict resolution capabilities.
• Adaptability and the ability to thrive in a fast-paced, dynamic environments
• Experience with managing offshore customer service teams.
• Knowledge of customer service best practices and emerging trends.

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly management account annual financial statements (group and company)
• Responsible for accounting processes and tasks which includes GL, account reconciliation, schedule maintenance etc.
• Preparation of Annual Income Tax
• Coordinate and liaise with internal department members to support all accounting reporting and operation matters
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities as and when required
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST/WHT/CIT), audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when required
• Participate in ad-hoc projects

• Bachelor's degree in Accounting or Finance
• CPA certification strongly preferred
• Minimum of 4 years of experience as an Accountant or in a related role
• Strong knowledge of accounting principles and practices
• Proficiency in using accounting software, such as Xero
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving skills
• Solid understanding of financial statements and financial analysis techniques
• Exceptional organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong ethical standards and commitment to confidentiality
• Proficient in Microsoft Excel and other Microsoft Office applications

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave
• Free bubble tea on Fridays

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Work directly with the Founder to develop and execute on growth strategies relating to product launches, product positioning, pricing & promotions
• Lead market research and analysis to inform business decisions and prioritize growth initiatives
• Collaborate with cross-functional teams to develop and execute go-to-market plans
• Provide leadership and guidance to the team to ensure successful execution of growth initiatives
• Lead negotiations and relationship-building with key strategic partners

• 3-5 years experience in top tier consulting firms heavily preferred
• Experience in managing and mentoring a team of marketers
• Strong analytical and quantitative skills, with experience in analyzing data and using insights to optimize campaigns
• Excellent communication and collaboration skills, with the ability to work cross-functionally and with external partners
• Ability to think strategically and proactively identify optimization tactics
• Ability to thrive in a fast-paced and dynamic environment
• A keen eye for creative and media assets
• Working to continuously ensure the company marketing goals are communicated across the entire organization and improving the company’s marketing outreach efforts.

PR Jobscope

-  Daily Media Monitoring

-  Reporting

• Weekly PR update
• Monthly PR report

- Media Pitching (Brand and Product Stories)

• Draft review pitch for supervisor to approve
• Review media list
• Deliver all product assets to media
• Collate interest from media and seek approval for loans and sponsorships
• Track and follow-up on owed coverage

-  Writing

• Assist in writing first drafts for press material
• Press Release

-  Support for ad-hoc activities

• Logistical support for product launches
• Ad-hoc support for MY/AU PR efforts (regional)
• First draft written content when needed

Partnership Jobscope

Maintain BAU partnerships

• Monthly Billing
• Voucher top-up
• Product stock updates
• Ensure PRISM+ is paid for its invoices
• Ensure deliverables such as Marketing collaterals are delivered on both ends

Reporting

• Weekly Partnership updates and summary
• Monthly partnership performance report

Logistics

• Manage all deliveries of products to partners
• Ensure sponsored and loan products are delivered on time and with proper instructions
• Troubleshoot delivery issues
• Ensure all loan products are returned in a timely manner

All other ad-hoc requests from partners including the facilitation and exchange of assets for marketing purposes.

• Bachelor's degree or Diploma, preferably in Mass Communications, Media Studies, Journalism, Business, Marketing or any communications-related field
• Able to commit to a full-time internship for at least 3 months
• Strong command of English language (spoken and written)
• Skilled in the use of Microsoft Office (Word, Powerpoint, Excel) and Canva
• Highly motivated with interest in the art of reputation management and crafting narratives to persuade public opinion
• Detail-oriented individual keen to work in one of Singapore’s fastest growing consumer electronic brands
• Strong interpersonal communication skills and a collaborative team player in a cross-cultural and cross-functional environment
• Comfortable to interact and converse on the phone and in-person
• Deadline driven

• Previous internship experience in a comms-related role
• Passion or curiosity in the art of reputation management and crafting narratives to persuade public opinion
• Understanding of today’s media landscape
• Skills in Photoshop a bonus

What We Offer:

• Valuable hands-on experience in a startup environment.
• Collaborative and dynamic work culture.
• Opportunity to make a meaningful impact on the company.
• Potential for future employment opportunities.

Marketing Intern (Malaysia)

We are seeking a Marketing Intern who will be supporting the growth of PRISM+ Malaysia by enhancing and optimizing customer experience funnels. Being a high growth electronics company, we are looking for a candidate who will be a passionate strong self-starter to manage PRISM+ overseas marketing needs.

This entrepreneur individual will help us generate data-driven commercial insights, execute viral digital campaigns, and manage marketplace partners. The candidate will be experiencing the breath-taking pace of high growth start-up journey. He/She will be part of PRISM+ overseas expansion team and will report to Country Director of Malaysia & Australia.

Responsibilities of a Marketing Intern but are not limited to:

• Come up with innovative campaigns ideas (partnerships, events, social activation etc.) and for each marketing campaign:

- Develop compelling and creative concepts adapted to global marketing frameworks

- Set campaign objectives and performance targets for each major campaign, with rationale, anticipation of results and ROI

- Execute all key aspects of the campaign

• Develop synergy between both countries marketing resources
• Proven ability to communicate effectively to drive positive outcomes with key stakeholders
• Foster strong relationships with media and influencers for periodic mass activation
• Work closely with Singapore Marketing team on global initiatives.

• Bachelor’s Degree in Business and Marketing, or any relevant course of studies
• Thrives in dynamic, uncertain and fast-moving environments, a hustler
• A strong level of passion to effectively tell PRISM+ story

What We Offer:

• Valuable hands-on experience in a startup environment.

• Collaborative and dynamic work culture.
• Opportunity to make a meaningful impact on the company.
• Potential for future employment opportunities.

Key Responsibilities

Application Testing and Test Case Management:

• Create and maintain detailed test plans and test cases based on application requirements and user stories.
• Conduct thorough functional testing of the smart home application.
• Perform compatibility testing on various devices and platforms.
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

• Evaluate the user interface (UI) and user experience (UX) of the application.
• Provide feedback and recommendations to enhance the overall UI/UX design.
• Work with the design team to implement UI/UX improvements.

Application Improvement:

• Collaborate with the development team to identify areas for application improvement.
• Assist in conducting usability testing and gathering user feedback.
• Document and report software bugs and issues for resolution.

Data Analytics:

• Collect and analyze user data to gain insights into application usage and performance.
• Assist in developing and maintaining data dashboards and reports.
• Contribute to data-driven decision-making processes to improve the application.

Operational Support:

• Monitor the application's operational performance and availability.
• Assist in identifying and resolving operational issues and disruptions.
• Collaborate with the IT and infrastructure teams to ensure seamless application operations.

Customer Support:

• Respond to customer inquiries, requests, and issues related to the application via email, chat, or phone.
• Provide clear and meticulous solutions to customer problems.
• Escalate complex issues to the appropriate team members when necessary.

User Training:

• Assist in creating user guides and tutorials for the application.
• Conduct training sessions for new users to ensure they can effectively use the application.

Documentation and Reporting:

• Maintain comprehensive records of customer interactions and resolutions.
• Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

• Handle various ad hoc tasks and projects as assigned by the team or management.
• Adapt to new challenges and contribute to the overall success of the department.

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
• Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
• Familiarity with testing methodologies and tools
• Meticulous attention to detail in problem-solving, testing, and UI/UX evaluation.
• Effective communication skills, both written and verbal.
• Ability to work well in a collaborative team environment.
• Eagerness to learn and adapt in a fast-paced, dynamic work environment

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey.

The Social Media Producer will report to the Head of Social & Content, and will be in charge of producing, filming and editing of videos with Singaporean influencers and celebrities in their homes, PRISM+ retail stores, trade shows, and other locations as required.

Responsibilities:

• Producing concepts and scripts to create and curate high-quality, visually appealing content for social media platforms, including but not limited to Instagram, Facebook, TikTok, and YouTube.
• Meet, film and direct talents engaged by the Company.
• Monitor social media channels and engage with the audience by responding to comments and messages in a timely manner.
• Develop and execute social media campaigns to promote new products, sales, and company updates.
• Analyze social media data and metrics to track performance and optimize content strategy.
• Stay up-to-date with the latest trends and best practices in social media and digital marketing.
• Editing and post production work
• Any other ad-hoc tasks as assigned

• 1-2 years of experience in social media management or related field.
• Strong understanding of social media platforms, algorithms, and best practices.
• Proficiency in Adobe Premiere Pro. After Effects and Photoshop is a bonus.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Knowledge of e-commerce industry and trends is a plus.

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave
• Free snacks bar and Bubble Tea Friday!

We are looking for a Technical Support Product Specialist with excellent communication and diagnostic skills.

As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and system issues.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of TV setup and other devices (i.e.; Android/ Apple devices)
• Work independently to diagnose and troubleshoot any onsite issues that arises at customer's place
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of TV that is exchanged by customer
• Support warehouse disposal activity
• Other duties as assigned

• Min 3 years of working experience as an onsite TV Technician or relevant experience
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

• Annual Increment
• Performance Bonus
• Medical Benefits

We are seeking a experience onsite technician to join our team. As a onsite Technician, you will be responsible for installing, repairing, and troubleshooting our products to ensure optimal performance and functionality. You will have chance to work on a variety of Prism products. The ideal candidate has a strong technical background, excellent problem-solving skills, and a commitment to providing high-quality service to our customers.

Responsibilities:

• Provide onsite technical support and assistance to customer in resolving hardware and software issue.
• Diagnose and troubleshoot technical issues, including mechanical, electrical, and software related problems.
• Repair or replace faulty components at customer side
• Maintain detailed of service records, repairs and equipment inventory.

• Follow safety protocols and guidelines to ensure a safe working environment.
• Provide excellent customer service by addressing client inquiries and resolving issues promptly.
• Collaborate with team members and contractors to complete projects and assignments.
• Any other ad-hoc duties as assigned by superior/or manager

• Min O-Level or equivalent. Relevant certifications or vocational training is a plus.
• Min 2 years’ experience as a Refrigerator/ Ceiling Fans/ Television/ Monitor onsite Technician or similar role.
• Familiarity with electrical/android systems and troubleshooting techniques.
• Ability to read and interpret technical manuals and diagrams.
• Excellent problem-solving and analytical skills.
• Detail-oriented with a strong commitment to quality and safety.
• Excellent communication and customer service skills.
• Ability to work independently and under pressure.
• Valid Class 3/3A driver's license or equivalent SG driving license.

• Annual Increment
• Performance Bonus

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

• Diploma from a recognised institution

• Fluent, professional English, ability to speak another local language (Tamil, Malay, Chinese) will be favourable.
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

As part of the overseas department team, you play an essential part in the overseas customer service team to ensure that our customer service agents are equipped with the necessary skills and knowledge to deliver a high quality of service to our clients. Being a high growth electronics company, we are looking for a candidate who will be a strong self-starter with critical thinking to achieve after sales success. This candidate will help us drive up customer service quality audit excellency by going far and beyond, delivering the best possible value and service to our customers.

Responsibilities of a Quality Assurance Analyst (AU/PH) but are not limited to:

• Regularly monitor and evaluate customer interactions with our various teams via phone calls, emails and chats on Zendesk, Social Media, Lazada, Shopee & Amazon
• Analyse data and prepare weekly reports on quality assurance findings, identifying areas for improvement.
• Provide constructive feedback and coaching to improve customer experience and team performance/adherence to quality standards
• Collaborate with the CS team leaders to identify opportunities for process improvements and training needs through weekly calibration sessions
• Assist in any additional ad-hoc duties

•  Minimum 1 – 2 years of experience in Customer Service with experience in delivering training and performing quality assurance
• Proficiency in using Zendesk or equivalent CRM, quality assurance tools, and Microsoft Office Suite (Excel, Word & PowerPoint).
• Attentive to details
• Ability to pick up new skills promptly and proactively
• Excellent communication and interpersonal skills with the ability to liaise with stakeholders across various teams.
• Strong understanding of business needs with a customer-first mindset
• Independent and enjoy working in a fast-paced environment

PRISM+ is hiring Part-Time Promoter to promote PRISM+ products and deliver a memorable retail experience to customers for our upcoming IT SHOW @ SUNTEC CONVENTION CENTRE from 14th March to 17th March 2024.

Event: IT SHOW 2024 (14th March - 17th March)
Salary: Basic hourly rate + Commissions (Up to $30/hr)

Responsibilities

• Achieve and exceed sales target of the store.
• Provide excellent customer service.
• Build rapport and customer loyalty.
• Proactively follow-up on customer queries and needs.
• Responds positively to customer complaints.
• Uses product promotions to drive sales.
• Actively collects competitor information and communicates this upwards for appropriate decision making.
• Take part in the training to obtain in-depth product knowledge and communicate to customers effectively.
• Ensure that visual merchandising standards are adhered to all times.
• Report sales efficiently and maintain a high standard of accuracy.

• Proficient in English
• Willingness to learn
• Able to commit all 4 days of the event

• Meals provided
• Paid lunch break
• Entitlement of commissions per item sold
• Training and uniform provided