Total 125 job vacancies by PRISM+

Establishes project priorities and schedules, in line with strategic plans and operating objectives. Provides specialized advice, facilitation, and support to management, staff, and/or students in the development and implementation of effective systems, procedures, programs, and/or practices. May oversee one or more specified key operational or business functions for the unit, as appropriate to individual requirements:

Responsibilities:

• To coordinate with 3PL & in-house team for installation/service.
• To work with customers to check aircon unit upon receiving.
• To handle RMA cases when necessary.
• To coordinate with customer service and customers on installation/service appointments.
• To conduct check on installation team and report to management on workmanship compliance.
• Troubleshooting and training.
• QC of installation works.
• Any other task assigned by supervisor.
• To assist customer in resolving with smart home application issue.

Why join us?

• PRISM+ is a great place to push your career to the next level.
• At PRISM+, we operate with the shared values of integrity, quality and accountability in everything we do.
• PRISM+ work culture is built on collaboration and innovation as we believe that innovation and teamwork is our key value to success, and we practice in everything we do.

• Candidate must possess at least a Degree.
• Required language(s): English & Malay (Advantageous if able to speak Mandarin)
• Minimum 1 year of working experience in the related field will have an advantage.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Prepare and manage invoicing & credit note for corporate customers
• Update and reconcile daily receipts from corporate customers
• Follow up with corporate customers for payment status
• AR-related month-end closing and reconciliation
• Responsibility to prepare and manage Direct Credit Application form and others vendor form as required from time to time
• Assist with Inventory Reconciliation
• Complete ad-hoc tasks and other duties, as assigned

• Diploma in Accounting or Finance or a related course
• Strong knowledge of accounting principles and practices
• Proficiency in using accounting software, such as Xero
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving skills
• Exceptional organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong ethical standards and commitment to confidentiality
• Proficient in Microsoft Excel and other Microsoft Office applications

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave
• Free bubble tea on Fridays

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we are seeking an experienced Customer Experience Manager to join us. You will excel in designing and optimizing customer service processes, be adept at resolving challenging customer escalations, and have a strong background in configuring CRM software such as Salesforce and Zendesk.

In this role, you will lead and manage a team of customer service agents to ensure a world-class customer experience. When there are escalation cases, you need to be able to guide them to deliver fantastic service recovery and delight the customer. The ideal candidate will have a proven track record of process improvement, a knack for handling difficult customer situations, and a deep understanding of CRM tools.

Key Responsibilities:

• Customer Service Process Design:
• Assess, design, and optimize customer service processes to enhance efficiency and customer satisfaction.
• Implement best practices and workflows to streamline customer interactions.
• Lead process improvement initiatives to reduce response times and enhance the customer journey.
• Difficult Customer Escalations:
• Handle and resolve escalated customer complaints and complex issues.
• Provide guidance and support to the team in resolving challenging customer situations.
• Develop strategies to prevent escalations and improve overall customer satisfaction.
• CRM Software Configuration:
• Utilize hands-on experience with CRM software, including Salesforce and Zendesk, to set up and optimize customer flows and support workflows.
• Customize CRM tools to meet the specific needs of the customer service team.
• Train and mentor team members on CRM software usage.
• Team Leadership and Management:
• Lead, mentor, and motivate a diverse team of 20 local and 100 offshore customer service agents.
• Set clear performance expectations, provide regular feedback, and conduct performance evaluations.
• Develop and implement strategies to drive team performance and productivity.
• Quality Assurance:
• Establish and maintain quality standards for customer interactions, both locally and offshore.
• Conduct regular quality assessments and audits to ensure adherence to these standards.
• Develop and implement training programs to address any skill gaps.
• Data Analysis and Reporting:
• Utilize customer data and feedback to drive data-driven decision-making.
• Generate and present regular reports on key performance indicators, customer feedback, and team productivity.
• Communication and Collaboration:
• Foster open and effective communication within the customer service team and with other departments.
• Collaborate with stakeholders to ensure customer-centric initiatives and improvements are executed.

• Bachelor's degree in Business, Management, or a related field (or equivalent experience).
• Proven experience in customer service management, with a focus on process design, escalations, and CRM configuration.
• Strong leadership and people management skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in CRM software, specifically Salesforce and Zendesk.
• Data-driven decision-making and analytical skills.
• Excellent problem-solving and conflict resolution capabilities.
• Adaptability and the ability to thrive in a fast-paced, dynamic environments
• Experience with managing offshore customer service teams.
• Knowledge of customer service best practices and emerging trends.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

This role will report to the Product Director and take charge of managing our monitors and TV range of products.

As the Product Manager, you will be responsible for the strategic planning, commercialization, and operationalization and drive the growth of your product category. You are involved in full product lifecycle management which includes defining requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross-functional teams and our partners and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute a go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacture new product models.
• You would be required to lead and drive product development, conduct consumer and market research, define product requirements, lead and drive product launches, develop and maintain user manuals, and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product areas with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

Requirements:

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.

We are seeking a process driven team member who will be setting the foundation of PRISM+ Aircon Malaysia Operations (including installation & service) infrastructure. Being a high growth electronics company, we are looking for a candidate who will be a strong self-starter and an inspiring leader to build a dynamic team to scale with our high growth.

This experienced and entrepreneur individual will help us drive up aircon operations and service excellency by going far and beyond, delivering the best possible value and service to our customers. The candidate will be considered a key member of PRISM+ Malaysia team and will report directly to Country Director of Malaysia.

Responsibilities of an Aircon Operations & Technical Manager but are not limited to:

• Formulate Operation, Inventory & Installation/Services process, suitable management reporting metrics and performance management (KPIs). KPI owner and responsible for executing agreed KPIs.
• Manage day to day operation of 3PL management, Inventory accuracy and scaling PRISM+ Express own installation/service team.
• Ensure 3PL warehouse execution of all Lazada/Shopee/Website sales as per SLA.
• Monitor and maintain quality control of all aircon installation and service work.
• PRISM+ Express installation/service team budget owner, responsible for growing the fleet.
• Oversee and ensure day-to-day operations of the aircon department.
• Develop and implement standard operating procedures for installation and service of aircon units.
• Provide operational support and help to execute the organization to bring about optimal service for the benefits of customers/stakeholders.
• Train team to rectify service lapses and develop alternative plans.
• Proven ability to communicate effectively to drive positive outcomes with key stakeholders.

• Bachelor's Degree in Business, Engineering, or any relevant course of studies.
• At least 7 years' experience in Aircon Operations/Technical role, having led the function for a minimum of 3 years.
• You should have successfully scaled and led a high functioning aircon operations/technical team for a dynamic start-up.
• A Hustler with a positive attitude to change and meaningful growth.
• Strong understanding of business needs with a customer-first mindset.
• Solid overview on specifics and capabilities in Operation & Logistics.

As a growing electronics company, we're in search of a candidate who can demonstrate their expertise in establishing a solid foundation for our service team, particularly in the areas of Aircon installation & service. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution.

This individual will serve as the cornerstone of technical hands-on knowledge for PRISM+ aircon products. They will be responsible for offering technical assistance, guidance, and support to both individual consumers and businesses encountering issues with our technical, hardware, and software systems. The selected candidate will play a pivotal role within PRISM+ Malaysia and will report directly to the Aircon Operations & Technical Manager.

Responsibilities of Senior Aircon Technician but are not limited to:

• Installs, inspects, maintains, and repair various types and brand of all types of commercial and residential air conditioners.
• Performs regular preventive maintenance and corrective works on air conditioning systems.
• Diagnoses electrical and mechanical defects and malfunctions.
• Carries our repair works such as replacement of air con compressors, fan coil motors, etc.
• Recommends appropriate repair and improvement works to customers.
• Perform servicing of air conditioning at customers' residential and commercial premises that includes chemical washes, chemical overhauls, general maintenance services.
• Ensure all works compliance with appliance standards and Health and Safety Act.
• Daily reporting and weekly reporting to direct manager.
• Any other tasks, when required by the immediate supervisor.

• Hands-on experience in installation, maintenance (including chemical washing), troubleshooting and repairing of air conditioners.
• Must be able to handle physical work due to job nature.
• Basic command of English, Malay spoken and written.
• Responsible for providing air conditioning (air conditioning system) services, such as inspection, maintenance, installation, air conditioning failure.
• Provide monthly maintenance and operation services to customers.
• Effective handling of fault/emergency repairs and customer complaints.
• GDL driving license.
• Minimum 3 years' experience is required.
• 5.5 days' work week (Monday to Saturday 9am to 6pm).
• Preferably with a certification BCA License (Air-Con License) - INSTALLATION OF STRUCTURAL SUPPORTS FOR AIR-CON UNITS or equivalent/Malaysian Special Skills Certification (Preferred).

Establishes project priorities and schedules, in line with strategic plans and operating objectives. Provides specialized advice, facilitation, and support to management, faculty, staff, and/or students in the development and implementation of effective systems, procedures, programs, and/or practices. May oversee one or more specified key operational or business functions for the unit, as appropriate to individual requirements:

Responsibilities:

• To coordinate with 3PL & in-house team for installation/service.
• To work with customers to check aircon unit upon receiving.
• To handle RMA cases when necessary.
• To coordinate with customer service and customers on installation/service appointments.
• To conduct check on installation team and report to management on workmanship compliance.
• Troubleshooting and training.
• QC of installation works.
• Any other task assigned by supervisor.
• To assist customer in resolving with smart home application issue.

Why join us?

• PRISM+ is a great place to push your career to the next level.
• At PRISM+, we operate with the shared values of integrity, quality and accountability in everything we do.
• PRISM+ work culture is built on collaboration and innovation as we believe that innovation and teamwork is our key value to success, and we practice in everything we do.
• Exceptional learning and professional development opportunities.
• Our people are our brand, PRISM+ is where friendly, intelligent and forward-thinking people gather. This is a chance to work within a culture of camaraderie and grow your career the way you want. So, come for the big opportunities and stay for the people.

• Candidate must possess at least a Degree.
• Required language(s): English/Malay/Chinese.
• Minimum 1 year of working experience in the related field will have an advantage.

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly management account annual financial statements (group and company)
• Responsible for accounting processes and tasks which includes GL, account reconciliation, schedule maintenance etc.
• Preparation of Annual Income Tax
• Coordinate and liaise with internal department members to support all accounting reporting and operation matters
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities as and when required
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST/WHT/CIT), audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when required
• Participate in ad-hoc projects

• Bachelor's degree in Accounting or Finance
• CPA certification strongly preferred
• Minimum of 4 years of experience as an Accountant or in a related role
• Strong knowledge of accounting principles and practices
• Proficiency in using accounting software, such as Xero
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving skills
• Solid understanding of financial statements and financial analysis techniques
• Exceptional organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong ethical standards and commitment to confidentiality
• Proficient in Microsoft Excel and other Microsoft Office applications

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave
• Free bubble tea on Fridays

We are looking for talented and passionate TikTok Live Hosts to join our team. As a high-growth electronics company, we need someone who can bring their creativity and expertise to elevate our livestreaming experience and establish us as a top-tier TikTok livestreaming platform in Malaysia.

These dynamic individuals will be responsible for building a loyal and enthusiastic fan base by delivering exceptional livestreaming performances. Candidates will play a crucial role in shaping our livestreaming strategy and will work hand in hand with our marketing team in Malaysia.

Responsibilities of a TikTok Livestreamer Host include, but are not limited to:

• Host engaging and entertaining livestreams on TikTok, captivating audiences and driving viewer engagement.
• Excellent communication and presentation skills, with the ability to connect with viewers and pass on important information such as product specifications and promotion mechanics to audience.
• Stay up to date with the latest trends and developments in the TikTok livestreaming space, to constantly improve and innovate our livestreaming content.
• Collaborate with the other team members to develop and execute livestreaming strategies that align with our overall brand goals.
• Create unique and compelling content for livestreams, such as interactive experiences, to keep viewers entertained and coming back for more.
• Establish a strong online presence and cultivate a loyal fan base by actively engaging with viewers during livestreams, responding to comments, and fostering a sense of community.
• Stay informed about TikTok platform updates, policies, and best practices, ensuring compliance and maximizing the potential of our livestreaming activities.
• Collaborate with other livestream hosts and influencers to create joint livestreaming events and cross-promote each other's content, maximizing audience reach and engagement.
• Assist in training and mentoring new livestream hosts, sharing your expertise and helping to develop their skills.

• Fluent in speaking Malay
• Comfortable & passionate about conducting livestreams
• Strong ability to engage and interact well with viewers and customers
• Collaborative spirit, with the ability to work effectively within a team and collaborate with other content creators and influencers.
• Willing to work in shifts (including weekends)
• Candidates with prior experience/knowledge of electronic products and livestreaming preferred.

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting hardware and software issues for TVs / Monitors.
• Provide immediate attention to serious cases and escalate for swift resolution with your manager (if required).
• Provide WOW solutions for our customers. Elevating PRISM+ to have the best customer service experience among our competitors.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Maintaining a polite, helpful, and professional manner.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• At least 1 – 3 years of relevant work experience in customer service/customer experience would be an advantage.
• Diploma/Degree holder or equivalent.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize and prioritize work.
• Prior experience using Zendesk or any other Customer Service Management system would be an advantage.
• Experience in the consumer electronics/gaming hardware industry would be an advantage.
• Candidates must be willing to handle Australian & Philippines markets 2-3 days a week.
• Candidates must be willing to work permanent night shifts, weekends, and public holidays. (5-days work with rotational off-days)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• Do ensure that you have all the following:
• Stable internet connection
• Personal computer or laptop
• Headset or earphones

• 14 Days Annual Leave

• 1 Day Birthday Leave

• Annual outpatient benefit (Includes dental and optical benefits)

• Annual increment

• Performance bonus

• Free flow snacks and drinks!

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey.

The Finance Director reports to the Managing Director. As the Finance Director, you play an instrumental role in ensuring timely and accurate completion of closing, audit and other financial exercises, monthly management reporting and forecasting, with a view to achieving the Company’s long-term business objectives.

You will be working closely with stakeholders to develop key performance metrics, and trends to drive improvement for the business and to provide key analytics on financial performance. You will also be expected to perform a review of existing processes to enhance efficiency and changes where necessary.

Job Responsibilities:

• Oversee financial accounting, reporting and analysis across the group.
• Oversee audit of group finances and compliance with all regulatory requirements in all countries including but not limited to tax filing and payment.
• Be the primary point of contact and negotiate on behalf of the company with external stakeholders including but not limited to banks, investors, corporate secretaries, and professional advisors.
• Lead implementation of enterprise resource planning (ERP) system to automate processes within the finance function, including but not limited to mapping of existing processes, definition of requirements, and user acceptance testing.
• Lead post-merger integration or setup of the accounting and finance function of new group entities.
• Ensure the timely submission and reporting of month-end closings across the group and at the consolidated level.
• Provide the management team with business insights and analysis from management accounting.
• Partner closely with the management team and finance team to lead budgeting, cash forecasting and managing working capital.
• Develop key performance metrics, and trends to drive improvement for the business and to provide key analytics on financial performance.
• Lead, motivate, and coach the Finance function.
• Create financial models to review and improve business performance and highlight potential risks.
• Oversee financial transactions and close potential opportunities for fraud and financial leakage.
• Assist the various business units to understand financial drivers pertaining to their businesses and enable them to plan and optimize.
• Identify, prioritize and deliver process improvement to ensure financial accuracy and compliance.
• Keep updated on the latest developments in financial regulatory standards across all the organizational businesses and regions, implementing control and ensuring financial processes and structures are followed.
• Oversee the full spectrum of finance and corporate activities including financial and management reporting, portfolio review, cash flow management, treasury and taxation matters.

Requirements:

• Minimum Bachelors in Accounting/Finance and professional qualifications (CPA, CFA).
• Minimum 8 to 10 years of experience in FP&A, as a financial controller or as a professional accountant for a large organization.
• Strong Accounting background and a good understanding of Singapore financial reporting standards, local tax rules, GST principles and compliance and reporting requirements
• Logical, procedural and analytical problem solver – tackles problems based on accurate and logical identification of underlying factors/causes and understands implications from all points of view.
• Has a partnering mindset – effective stakeholder management skills and able to connect with stakeholders across the organization to build trust and close relationships.
• Leader – Delegate, coach and motivate the finance team
• Self-starter – Independently manage the regular deliverables and proactively identify where to invest more time and problem-solving without requiring step-by-step guidance
• Adaptability – Able and willing to adapt in a dynamic and ambiguous environment, seeking to improve things for the better.

This is a mid-level position for candidates that have prior working experience in social media agencies or editorial positions. You MUST be competent in content production for social media platforms and websites (Tik Tok, live-streaming, photography, videography) and have a strong portfolio of work to show for it.

The role requires you to be digitally savvy, experienced in project management, and a strategic mind to understand business goals so that you can plan, develop and deliver content that would meet the brand’s objectives. You are able to leverage on data insights to strategise for lead generation, recommend social media post formats for engagement and link clicks, and develop overall creative strategies for impactful campaigns. Most importantly, you have a good command of the English language (spoken and written).

This role will report to the brand’s Head of Partnerships and Community and Malaysia Country Director. You will be expected to lead the brand’s Content Marketing on its social media and blogs.

Responsibilities:

• Lead content production for social media (copywriting, storyboarding, scripting, shooting, styling)
• Exhaustive research to gain in-depth knowledge of industry/topics
• Strategizing content pillars and sub-pillars
• Planning the editorial and content calendar
• Oversee and set guidelines on the writing style and tone for content on brand’s platforms
• Ideate, write, direct and develop original and iconic content for the purposes of content marketing
• Keep current with latest industry trends on home appliances and electronic goods and developments in the area of social media
• Able to both produce and also manage all forms of content development including articles, social media posts, and video content

• 2-5 years of experience in editorial or content development
• Strong communication skills – both written and verbal. Must be able to write, edit and proofread copy across a number of marketing channels
• Ability to manage multiple projects and multitask with great attention to detail
• Proficiency in running social media platforms, blogs and other brand communication channels
• Experience working in cross-departmental or cross-team environments
• Degree in journalism or any media related majors a bonus
• Ability to manage freelancers when needed to develop content

• Annual outpatient benefit (Includes dental and optical benefits)

• Birthday leave

• Performance bonus

• Annual increment

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are seeking a Chief Digital Officer to lead the company’s digital transformation and drive the company's digital strategy. This is a strategic role that will be responsible for developing and executing digital initiatives to support the company's overall business objectives.

Key Responsibilities:

• Develop and execute digital and data strategy to drive revenue growth and boost efficiency
• Lead digital transformation efforts across the entire organisation, including cross-functional collaboration to implement digital initiatives
• Lead and drive the conceptualization, development and continuous improvement of the PRISM+ Connect ecosystem of smart home devices, including the integration of IoT devices and machine learning technologies as appropriate to create new digital revenue streams and provide personalized insights and recommendations to users
• Lead and drive the development and implementation of the enterprise resource planning and data warehouse systems, working closely with internal and external stakeholders to understand business requirements and develop solutions
• Manage development of data pipelines to consolidate and integrate various data sources, ensuring data accuracy, consistency, and reliability
• Champion the adoption of modern data tools and techniques to uncover insights, predict resource requirements, and increase customer lifetime value

Requirements:

• Bachelor's degree in business, engineering, computer science, or a related field; master's degree preferred
• 8-10 years of experience in digital transformation and technology-related fields, with at least 3-5 years in a leadership role
• Proven track record of driving digital transformation and delivering business results
• Excellent leadership and communication skills, with the ability to influence and inspire cross-functional teams
• Analytical mindset with a data-driven approach to decision-making
• Ability to thrive in a fast-paced and dynamic environment
• Passion for innovation and staying ahead of the digital trends

We are seeking a reliable and detail-oriented individual to join our team as a Part-Time Human Traffic Counter at our retail outlets. As a Human Traffic Counter, you will play a crucial role in monitoring and analysing customer traffic within our store. This position is part-time, making it ideal for students or individuals seeking supplementary income.

Locations:

• Sunway Pyramid, Petaling Jaya
• IOI City Mall, Putrajaya
• Paradigm Mall, Johor Bahru
• Queensbay Mall, Bayan Lepas
• Setia City Mall, Shah Alam
• Aeon Mall Bukit Tinggi, Klang
• Aeon Mall Tebrau City, Johor Bahru
• The Starling, Petaling Jaya
  

Working Shift: 29, 30, 31 March & 5, 6, 7 April @ 10am to 10:30pm

Responsibilities:

• Accurately count and record the number of customers entering and exiting the store during specified shifts.
• Monitor customer flow and traffic patterns throughout the store.
• Collaborate with store management to identify peak hours and busy periods.
• Compile data and generate reports on customer traffic trends.
• Adhere to all store policies and procedures, including safety and security protocols.

• Previous experience in a similar role is preferred but not required.
• Excellent observational skills with a keen attention to detail.
• Ability to work independently and efficiently in a fast-paced environment.
• Must be reliable, punctual, and able to commit to scheduled shifts.

• Competitive hourly wage commensurate with experience - RM15/hour.

We are looking for an Onsite Technician with excellent communication and diagnostic skills.

As a technical support product specialist, you will be required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and system issues.

Responsibilities:

• Provide repair, service and customer support during onsite visit
• Configuration of Ceiling Fan/TV/Monitor setup and other devices (i.e.; Android/ Apple devices)
• Work independently to diagnose and troubleshoot any onsite issues that arises at customer's place
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of Ceiling Fan, TV and Monitor that is exchanged by customer
• Support warehouse disposal activity
• Other duties as assigned

Requirement:

• Min 3 years of working experience as an onsite TV Technician or relevant experience
• Class 3 Driving License
• Comfortable with 6 days work week including weekend (rotated shift, 9am to 6pm)
• Willingness to perform overtime work when required