Job Description
The Brand & Customer Manager Oncology (BCM) is a part of the Oncology Team in Serbia, Bosnia and Montenegro organization . This position reports to the Business Unit Lead Serbia, located in Belgrade and responsible for Serbia, and supporting on demand Bosnia and Montenegro markets.
BCM Oncology is responsible for identifying brand growth opportunities, setting portfolio priorities and securing appropriate business plans for Serbia .BCM oncology designs, develops and implements marketing programs for oncology portfolio consistent with global and local strategies via specific marketing strategies and media.
BCM Oncology prepares for launch excellence and ensures launch readiness in the countries. He/ she will at the same time ensure support and focus on driving and optimizing existing business.
The BCM will engage with top customers across the markets with the objective to improve the patients’ health outcomes.
In collaboration with the Business Unit Lead Oncology ,Sales, Medical and EA Team, BCM needs to provide a highly effective customer experience, ensuring that company delivers value to patients, payers and physicians and become a trusted partner within Oncology.
Duties, responsibilities, activities
- Develops in collaboration with the cross functional team the L3 Next Plan and follows up execution, based on specific KPIs
- Develops sales and expenses forecasting and follows up implementation of approved action plan.
- Develops relevant promotional and non-promotional material and programs, customizes global and regional materials to be appropriate to local market.
- Integrates MCM activities, customer solutions projects, communication plans and other customer related activities and ensures accomplishment of strategic objectives
- Collaborates with support functions to conduct market research/analysis.
- Conducts frequent field visits to liaise with SLs and other physicians, gaining deeper market understanding and customer insights.
- Close liaison with the oncology team to assess the response to and suitability of current promotional material and programs to ensure that promotional material is being used optimally.
Requirements
- Minimum: Healthcare education, Bachelor or University degree from accredited university, preferably Medical Doctor or Pharmacists
- Minimum: 5 years’ experience within Pharma, preferable experience in Oncology and launching new products
- Travel availability ~ 25% regional and international
- Ability to manage key external stakeholders, to influence without authority, and to create and carry out action plans in matrix cross-functional team structures
- Exhibit strong leadership, problem solving, project planning, teamwork, analytical, and written/verbal communication skills
- As this is an above-country position, candidate should also be willing to travel within the region and work cross-culturally
- Fluent in conversational and written English & native Serbian
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
25%
Flexible Work Arrangements:
Hybrid
Shift:
Not Indicated
Valid Driving License:
Yes
Hazardous Material(s):
No