We are hiring for:

Care Manager Extender / IDD / Robeson County

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

Provides whole person, integrated care management in service sites, homes and communities through face to face and other interactions and through the work of integrated care teams. Promotes whole person care directed at better health outcomes and addressing all needs spanning physical and behavioral health, I/DD, pharmacy, and unmet health related resources. Ensures sustained high quality of care and services to persons with mental health, substance use and/or developmental disabilities. Complies with company, state and federal policy.

Pay: $15.00-$22.00

Location: Robeson County

Required Education/Experience:

Education- High School Diploma or equivalent; Must be at least 18 years of age

Experience- Must meet at least one of the following requirements:

• o Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system.*
• OR
• o Be a person with lived experience with a behavioral health condition and a Certified Peer Support Specialists.
• OR
• o  Be a parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member).*
• OR
• Have two (2) years of paid experience performing the following types of functions, with at least one year of paid experience working directly with the Tailored Care Management eligible population: 
• Performing general outreach, engagement, and follow-up with members 
• Coordinating services/appointments (e.g., appointment/wellness reminders, arranging transportation) 
• Engaging in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing 
• Sharing information with the care manager and other members of the care team on the member’s circumstances 
• Providing and tracking referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services 
• Participating in case conferences 
• Support the care manager in assessing and addressing unmet health-related resource needs 

License:

• Must have Valid Driver's License

Essential Job Related Responsibilities

• Care Management Service Delivery –  Performs general outreach, engagement, and follow-up with members; coordinates services/appointments (e.g., appointment/wellness reminders, arranging transportation); Engages in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing; shares information with the care manager and other members of the care team on the member’s circumstances; Provides and tracks referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services; Participates in case conferences; supports the care manager in assessing and addressing unmet health-related resource needs. Implements workflows, policies and procedures, and documentation standards that promote whole person care.. Maintains a positive and professional image in the work setting and community.  Follows policies and procedures to ensure accountability of service delivery.
• Best Practices – Demonstrates a passion for positive change by continuously improving and defining innovative care management interventions.  Stays up to date with current best practices and keeps the team continuously informed about best practice innovations.
• Cross-functional Collaboration - Collaborates cross-functionally with other Integrated Care Team members, community organizations and RHA departments to ensure success of Care Management implementation.
• Person-Centered Approach – Maintains a person-centered philosophy focusing on an individual’s strengths, needs, and preferences that promote health, wellness, and safety.  Fosters a person-centered culture with Care Management Teams to optimize individual education around self-management, disease management, and integrated healthcare planning. 
• Quality Assurance and Use Of Data - Implements the strategic use of data to support delivery of effective, integrated, and well-coordinated care management services..  Ensures individual data sharing and storage consistent with state and company policies.
• Maintains a Safe and Healthy Environment- Implements all organization health and safety policies and procedures. 
• Financial Performance -   responsible for documenting services provided in a timely manner in order to be appropriately accounted for reimbursement purposes
• Ensures proactive and effective communication - Establishes and maintains frequent and regular communication with persons supported, family members, other team members and colleagues.  Fosters open communication and feedback. Helps maintain focus on care planning goals and outcomes. Establishes and maintains strong external relationships, to include providers, community organizations, and Clinically Integrated Networks (CIN). 
• Ethics & Compliance – Supports and participates in an ethical culture in conjunction with the RHA Code of Conduct and Ethics and Compliance Program, emphasizing confidentiality and no retaliation policies.  Directs the confidential and immediate investigation into allegations of abuse, neglect, exploitation, theft, fraud, waste, misconduct, and violations of ethics and compliance practices according to company policy. Ensures protections of individuals served during investigations.  Ensures all external reporting requirements are followed.  Ensures adequate follow- through on recommendations from investigation reports. Participates as assigned as designated members  to Quality Improvement Committee, Quality Assurance Committee, Quality Management Team, Safety, Task Force and Human Rights Committee meetings.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for:

Care Manager / Adult and Child / Behavioral Health / Craven County

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

Provides whole person, integrated care management in service sites, homes and communities through face to face and other interactions and through the work of integrated care teams. Promotes whole person care directed at better health outcomes and addressing all needs spanning physical and behavioral health, I/DD, pharmacy, and unmet health related resources. Ensures sustained high quality of care and services to persons with mental health, substance use and/or developmental disabilities. Complies with company, state and federal policy.


This is a hybrid position. It is a community-based position, and it does require travel within and surrounding the county. It offers some flexibility. in the structure of the schedule.

Responsibilities:

• Care Management Service Delivery – Fosters and facilitates the care management process. Conducts Care Management Comprehensive Assessments, shares information and facilitates Tailored Care Management Planning with the person supported and other team members. Monitors the ongoing care management plan implementation and facilitates Care Plan Updates every 12 months minimally or when there is significant change of circumstance or need or at the request of the person supported. Implements workflows, policies and procedures, and documentation standards that promote whole person care.. Maintains a positive and professional image in the work setting and community.  Follows policies and procedures to ensure accountability of service delivery.
• Best Practices – Demonstrates a passion for positive change by continuously improving and defining innovative care management interventions.  Stays up to date with current best practices and keeps the team continuously informed about best practice innovations.
• Cross-functional Collaboration - Collaborates cross-functionally with other Integrated Care Team members, community organizations and RHA departments to ensure success of Care Management implementation.
• Person-Centered Approach – Maintains a person-centered philosophy focusing on an individual’s strengths, needs, and preferences that promote health, wellness, and safety.  Fosters a person-centered culture with Care Management Teams to optimize individual education around self-management, disease management, and integrated healthcare planning. 
• Quality Assurance and Use Of Data - Implements the strategic use of data to support delivery of effective, integrated, and well-coordinated care management services..  Ensures individual data sharing and storage consistent with state and company policies.
• Maintains a Safe and Healthy Environment- Implements all organization health and safety policies and procedures. 
• Financial Performance -   responsible for documenting services provided in a timely manner in order to be appropriately accounted for reimbursement purposes
• Ensures proactive and effective communication - Establishes and maintains frequent and regular communication with persons supported, family members, other team members and colleagues.  Fosters open communication and feedback. Helps maintain focus on care planning goals and outcomes. Establishes and maintains strong external relationships, to include providers, community organizations,  Clinically Integrated Networks (CIN). 
• Ethics & Compliance – Supports and participates in an ethical culture in conjunction with the RHA Code of Conduct and Ethics and Compliance Program, emphasizing confidentiality and no retaliation policies.  Directs the confidential and immediate investigation into allegations of abuse, neglect, exploitation, theft, fraud, waste, misconduct, and violations of ethics and compliance practices according to company policy. Ensures protections of individuals served during investigations.  Ensures all external reporting requirements are followed.  Ensures adequate follow- through on recommendations from investigation reports. Participates as assigned as designated members to Quality Improvement Committee, Quality Assurance Committee, Quality Management Team, Safety, Task Force and Human Rights Committee meetings.
• Performs all other related duties as assigned.

Competencies:

• Accepting Responsibility (Supported by Be Proactive) -Takes accountability for delivering on commitments; owns mistakes; and uses them as opportunities for learning and development; openly discusses his or her actions and their consequences, both good and bad.
• Setting Objectives and Goals-(Supported by Beginning with the End in Mind) - Sets meaningful, challenging performance objectives with clear measures of success for themselves and team.
• Prioritizing and Organizing Work-(Supported by Put First Things First) Allocates time and attention based on what is most important to achieve key goals and objectives.  Effectively organizes and balances tasks and priorities to keep multiple projects on track. 
• Managing Performance (Supported by Think Win Win) - Has an authentic interpersonal style that engages others and encourages high performance.  Uses personal influence to encourage and support.
• Communicating Effectively (Supported by Seek First to Understand then to be Understood) -Shares information. Listens and involves others. Clearly Conveys ideas in a manner that engages others and helps them understand and retain the message.
• Displaying Creativity - (Supported by Synergize) - Uses creativity appropriately to drive progress and encourages others to do the same. Makes innovation a priority among team members; encourages reasonable risk taking.
• Managing Stress-(Supported by Sharpening the Saw) Uses healthy and effective methods to manage stress (e.g., maintaining appropriate diet, exercise, and sleep schedules); reacts effectively when faced with high-pressure situations
• Championing the needs of the People we Support/Customers (Supports Culture of Caring)-Provides timely and professional service to both internal requests and the requests of the people we support and customers; is responsive to the people we support and customers' needs and requests. Is always courteous to the people we support or customer and considers the needs of the people we support or customer when making decisions
• Following Policies and Procedures- Understands and follows company policies; encourages others to follow work rules; calls attention to actions that may violate policies and procedures.
• Meeting Basic Work Expectations-Complies with basic job requirements and tasks; arrives at work on time as scheduled; proactively informs others when he/she encounters problems that may limit his/her ability to meet expectations.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for:

Care Manager Extender / Robeson and Scotland

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

Provides whole person, integrated care management in service sites, homes and communities through face to face and other interactions and through the work of integrated care teams. Promotes whole person care directed at better health outcomes and addressing all needs spanning physical and behavioral health, I/DD, pharmacy, and unmet health related resources. Ensures sustained high quality of care and services to persons with mental health, substance use and/or developmental disabilities. Complies with company, state and federal policy.

Pay: $15.00-$22.00

Location: Robeson and Scotland county

Required Education/Experience:

Education- High School Diploma or equivalent; Must be at least 18 years of age

Experience- Must meet at least one of the following requirements:

• o Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system.*
• OR
• o Be a person with lived experience with a behavioral health condition and a Certified Peer Support Specialists.
• OR
• o  Be a parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member).*
• OR
• Have two (2) years of paid experience performing the following types of functions, with at least one year of paid experience working directly with the Tailored Care Management eligible population: 
• Performing general outreach, engagement, and follow-up with members 
• Coordinating services/appointments (e.g., appointment/wellness reminders, arranging transportation) 
• Engaging in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing 
• Sharing information with the care manager and other members of the care team on the member’s circumstances 
• Providing and tracking referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services 
• Participating in case conferences 
• Support the care manager in assessing and addressing unmet health-related resource needs 

License:

• Must have Valid Driver's License

Essential Job Related Responsibilities

• Care Management Service Delivery –  Performs general outreach, engagement, and follow-up with members; coordinates services/appointments (e.g., appointment/wellness reminders, arranging transportation); Engages in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing; shares information with the care manager and other members of the care team on the member’s circumstances; Provides and tracks referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services; Participates in case conferences; supports the care manager in assessing and addressing unmet health-related resource needs. Implements workflows, policies and procedures, and documentation standards that promote whole person care.. Maintains a positive and professional image in the work setting and community.  Follows policies and procedures to ensure accountability of service delivery.
• Best Practices – Demonstrates a passion for positive change by continuously improving and defining innovative care management interventions.  Stays up to date with current best practices and keeps the team continuously informed about best practice innovations.
• Cross-functional Collaboration - Collaborates cross-functionally with other Integrated Care Team members, community organizations and RHA departments to ensure success of Care Management implementation.
• Person-Centered Approach – Maintains a person-centered philosophy focusing on an individual’s strengths, needs, and preferences that promote health, wellness, and safety.  Fosters a person-centered culture with Care Management Teams to optimize individual education around self-management, disease management, and integrated healthcare planning. 
• Quality Assurance and Use Of Data - Implements the strategic use of data to support delivery of effective, integrated, and well-coordinated care management services..  Ensures individual data sharing and storage consistent with state and company policies.
• Maintains a Safe and Healthy Environment- Implements all organization health and safety policies and procedures. 
• Financial Performance -   responsible for documenting services provided in a timely manner in order to be appropriately accounted for reimbursement purposes
• Ensures proactive and effective communication - Establishes and maintains frequent and regular communication with persons supported, family members, other team members and colleagues.  Fosters open communication and feedback. Helps maintain focus on care planning goals and outcomes. Establishes and maintains strong external relationships, to include providers, community organizations, and Clinically Integrated Networks (CIN). 
• Ethics & Compliance – Supports and participates in an ethical culture in conjunction with the RHA Code of Conduct and Ethics and Compliance Program, emphasizing confidentiality and no retaliation policies.  Directs the confidential and immediate investigation into allegations of abuse, neglect, exploitation, theft, fraud, waste, misconduct, and violations of ethics and compliance practices according to company policy. Ensures protections of individuals served during investigations.  Ensures all external reporting requirements are followed.  Ensures adequate follow- through on recommendations from investigation reports. Participates as assigned as designated members  to Quality Improvement Committee, Quality Assurance Committee, Quality Management Team, Safety, Task Force and Human Rights Committee meetings.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for:

Behavioral Health Team Leader, Lumberton Behavioral Health Office

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

Serves as the primary contact and coordinator of services supporting individuals with Mental Health or Substance Abuse Issues in residential, school, workplace and community settings. Coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan. Supervises and directs the work of others to provide quality services.

Responsibilities: 

• Works closely with paraprofessional and clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation.
• Participates in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response” resources according to consumer need and the PCP.
• Provides employees with individual-specific training and training in the knowledge, skills, and abilities required by the population and age to be served.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and applying corrective action to employees; addressing complaints and resolving problems.
• Completes Service Authorization Requests as needed and ensure that current service authorization is in place prior to the provision of any service
• Provides clinical supervision to all employees
• Minimizes the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development.
• Completes documentation of services including a daily full service note that includes the name of the person supported, Medicaid identification number, date of service, purpose of contact, describes the interventions, includes the time spent performing the interventions, effectiveness of the intervention, the signature and credentials of the staff providing the service.

Requirements:

May be required to be a Qualified Professional as defined by the service definition requirements.  Qualified Professional is defined as an individual who is:

• (a) an individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served; the QP function may be completed by a Certified Clinical Addiction Specialist (CCAS) or Certified Clinical Supervisor (CCS);
• or (b) a graduate of a college or university with a Master’s degree in a human service field and has one year of full-time post-graduate degree accumulated MH/DD/SA experience with the population served;
• or (c) a graduate of a college or university with a bachelor’s degree in a human service field with two years of full-time, post-bachelor’s degree accumulated MH/DD/SA experience with the population served; or
• (d) A graduate of a college or university with a bachelor’s degree in a field other than human services with four years of full-time, post-bachelor’s degree accumulated MH/DD/SA experience with the population served. Must meet the education, experience, licensure/certification requirements specified by the service definition of the service being provided
• General working knowledge of the human services delivery system in North Carolina
• Valid driver’s license, auto insurance,. 
• Employee supervisory experience preferred
• Experience with Electronic Medical Records (EMR) preferred

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Job Summary

The Manager Nurse is a nurse leader with 24-hour accountability and responsibility for a direct care unit(s) who provide the vital link between the administrative strategic plan and the point of care. The Manager Nurse is responsible for creating safe, healthy environments that support the work of the health care team and contribute to patient engagement. The role is influential in creating a professional environment and fostering a culture where interdisciplinary team members can contribute to optimal patient outcomes and grow professionally.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

The Science - Managing the Business

Financial Management

• Maximize care efficiency and throughput.
• Create, monitor, and or analyze budget in collaboration with the Director of Nursing Unit

Human Resource Management

• Evaluate staffing patterns/needs and facilitate methods to match staff competency with patient acuity.
• Manage human resources within the scope of labor laws.
• Apply recruitment techniques and select and hire candidates who reflect Monument Health values.
• Ensure all caregivers are practicing within scope of practice.

Performance Improvement

• Evaluate, share, and respond to outcome measurements of identified key performance indicators.
• Assess all customer experiences and develop strategies to address concerns in a constructive manner.
• Monitor, participate, promote, and manage patient, caregiver, and environmental safety.
• Maintain survey and regulatory readiness. 
• Participate and promote intra/interdisciplinary collaboration.

Technology

• Understand the effects of IT on patient care and delivery systems.
• Use information to reduce workload and support business decisions into patient care processes.

Strategic Management

• Implement change/project management strategies.
• Assists with the development of contingency plans for disasters or emergencies; executes plans as needed.
• Demonstrates written and oral presentation skills.
• Manage meetings that engage the participants, drive action and provide needed follow up. 
• Demonstrate effective negotiation skills.
• Influence the practice of nursing through participation in professional organizations.
• Facilitate shared decision making and involvement in shared governance.
• Support Just Culture and apply the tenens appropriately.
• Support a culture of innovation.

Appropriate Clinical Practice Knowledge

• Assist with, oversee, and evaluate caregiver orientation
• Maintain understanding of general clinical knowledge and skills of the caregivers supported.

The Art - Leading the People

Promote use of professional specialty standards and best practice recommendations to ensure care is evidenced based. 

Human Resource Leadership Skills

• Performance Management to include conduct staff evaluations, assist with goal-setting, and continual performance development.
• Facilitate the process for caregiver fitness for duty by supporting physical, and emotional wellbeing and ability to perform job functions.
• Performance conversations according to corrective action process up to and including termination.
• Uphold Monument Health Standards of Performance.
• Facilitate staff development through appropriate staff education, needs assessment, competency validation, and professional development.
• Facilitate leadership growth and succession planning.
• Develop and implement strategies to promote staff satisfaction, retention, reward, and recognition.

Relationship Management and Influencing Behaviors

• Manage conflict through identification of immediate issues and crisis management.
• Promote positive relationships and development of a team culture through mentoring and coaching of caregivers.
• Display professional behavior serving as a role model and change agent.
• Foster a healthy work environment by assisting others in developing problem-solving skills, stress management techniques, principles of self-awareness, and utilization of leadership theory and evidence-based practice.
• Promote professional development of self and others.

Diversity

• Understand and promote the components of cultural competence as they apply to the workforce.
• Maintain an environment of just culture.

Additional Requirements

Required:
Education - Bachelors degree in Nursing
Certification - Registered Nurse (RN) - South Dakota Board of Nursing

Preferred:
Experience - 1+ years of Management Experience; 1+ years of Registered Nurse Experience
Certifications - Advanced Cardiac Life Support (ACLS) Certification - American Heart Association (AHA); Basic Life Support (BLS) Certification - American Heart Association (AHA); Pediatric Advanced Life Support (PALS) Certification - American Heart Association (AHA); Trauma Nursing Core Course (TNCC) Certification - Accredited University or accredited training professionals

Physical Requirements: Very Heavy work - exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Nursing

Job Family

Acute Nursing

Department

MHHVI Clinic Management

Scheduled Weekly Hours

40

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

We are hiring for:

Care Manager / Adult Behavioral Health / Buncombe County

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

Provides whole person, integrated care management in service sites, homes and communities through face to face and other interactions and through the work of integrated care teams. Promotes whole person care directed at better health outcomes and addressing all needs spanning physical and behavioral health, I/DD, pharmacy, and unmet health related resources. Ensures sustained high quality of care and services to persons with mental health, substance use and/or developmental disabilities. Complies with company, state and federal policy.

This is a hybrid position. It is a community-based position, and it does require travel within and surrounding the county. It offers some flexibility. in the structure of the schedule.

Responsibilities:

• Care Management Service Delivery – Fosters and facilitates the care management process. Conducts Care Management Comprehensive Assessments, shares information and facilitates Tailored Care Management Planning with the person supported and other team members. Monitors the ongoing care management plan implementation and facilitates Care Plan Updates every 12 months minimally or when there is significant change of circumstance or need or at the request of the person supported. Implements workflows, policies and procedures, and documentation standards that promote whole person care.. Maintains a positive and professional image in the work setting and community.  Follows policies and procedures to ensure accountability of service delivery.
• Best Practices – Demonstrates a passion for positive change by continuously improving and defining innovative care management interventions.  Stays up to date with current best practices and keeps the team continuously informed about best practice innovations.
• Cross-functional Collaboration - Collaborates cross-functionally with other Integrated Care Team members, community organizations and RHA departments to ensure success of Care Management implementation.
• Person-Centered Approach – Maintains a person-centered philosophy focusing on an individual’s strengths, needs, and preferences that promote health, wellness, and safety.  Fosters a person-centered culture with Care Management Teams to optimize individual education around self-management, disease management, and integrated healthcare planning. 
• Quality Assurance and Use Of Data - Implements the strategic use of data to support delivery of effective, integrated, and well-coordinated care management services..  Ensures individual data sharing and storage consistent with state and company policies.
• Maintains a Safe and Healthy Environment- Implements all organization health and safety policies and procedures. 
• Financial Performance -   responsible for documenting services provided in a timely manner in order to be appropriately accounted for reimbursement purposes
• Ensures proactive and effective communication - Establishes and maintains frequent and regular communication with persons supported, family members, other team members and colleagues.  Fosters open communication and feedback. Helps maintain focus on care planning goals and outcomes. Establishes and maintains strong external relationships, to include providers, community organizations,  Clinically Integrated Networks (CIN). 
• Ethics & Compliance – Supports and participates in an ethical culture in conjunction with the RHA Code of Conduct and Ethics and Compliance Program, emphasizing confidentiality and no retaliation policies.  Directs the confidential and immediate investigation into allegations of abuse, neglect, exploitation, theft, fraud, waste, misconduct, and violations of ethics and compliance practices according to company policy. Ensures protections of individuals served during investigations.  Ensures all external reporting requirements are followed.  Ensures adequate follow- through on recommendations from investigation reports. Participates as assigned as designated members to Quality Improvement Committee, Quality Assurance Committee, Quality Management Team, Safety, Task Force and Human Rights Committee meetings.
• Performs all other related duties as assigned.

Competencies:

• Accepting Responsibility (Supported by Be Proactive) -Takes accountability for delivering on commitments; owns mistakes; and uses them as opportunities for learning and development; openly discusses his or her actions and their consequences, both good and bad.
• Setting Objectives and Goals-(Supported by Beginning with the End in Mind) - Sets meaningful, challenging performance objectives with clear measures of success for themselves and team.
• Prioritizing and Organizing Work-(Supported by Put First Things First) Allocates time and attention based on what is most important to achieve key goals and objectives.  Effectively organizes and balances tasks and priorities to keep multiple projects on track. 
• Managing Performance (Supported by Think Win Win) - Has an authentic interpersonal style that engages others and encourages high performance.  Uses personal influence to encourage and support.
• Communicating Effectively (Supported by Seek First to Understand then to be Understood) -Shares information. Listens and involves others. Clearly Conveys ideas in a manner that engages others and helps them understand and retain the message.
• Displaying Creativity - (Supported by Synergize) - Uses creativity appropriately to drive progress and encourages others to do the same. Makes innovation a priority among team members; encourages reasonable risk taking.
• Managing Stress-(Supported by Sharpening the Saw) Uses healthy and effective methods to manage stress (e.g., maintaining appropriate diet, exercise, and sleep schedules); reacts effectively when faced with high-pressure situations
• Championing the needs of the People we Support/Customers (Supports Culture of Caring)-Provides timely and professional service to both internal requests and the requests of the people we support and customers; is responsive to the people we support and customers' needs and requests. Is always courteous to the people we support or customer and considers the needs of the people we support or customer when making decisions
• Following Policies and Procedures- Understands and follows company policies; encourages others to follow work rules; calls attention to actions that may violate policies and procedures.
• Meeting Basic Work Expectations-Complies with basic job requirements and tasks; arrives at work on time as scheduled; proactively informs others when he/she encounters problems that may limit his/her ability to meet expectations.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Title:

Manager - Accounting SHP (Remote within SHP service area)

Cost Center:

682891000 SHP-Accounting

Scheduled Weekly Hours:

40

Employee Type:

Regular

Work Shift:

Mon-Fri; 8:00 am - 5:00 pm (United States of America)

Job Description:

JOB SUMMARY

The Manager-Accounting is responsible for managing a team responsible for completing the day-to-day accounting functions for a designated area.  The individual will have an active role in month-end close, ensuring transactions have been properly recorded on the general ledger, ensuring assigned accounts are properly and timely reconciled and analyzed for appropriateness, and supporting financial audit(s).  The Manager-Accounting will work collaboratively with other members of the accounting area to provide financial reporting useful to operations management and executive leadership.  The Manager-Accounting is responsible for reviewing the work of accounting staff and implementing process improvements within his/her area of responsibility. The Manager-Accounting will coordinate with other managers in the accounting area to ensure coordination among teams for consistent work product.  The individual will be hired into an assigned area and may be the technical expert for the area, such as shared services, revenue, taxation, cash management, donor gifts and grants, or statutory accounting.

JOB QUALIFICATIONS

EDUCATION

For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.

Minimum Required: Bachelor’s degree in finance, accounting, business administration, or related field.

Preferred/Optional: Master’s degree in accounting, finance, business administration or related field.

EXPERIENCE 

Minimum Required: Demonstrated proficiency with the Microsoft Office Suite and with non-verbal, verbal and written communication skills in addition to one of the following:

• Five years accounting experience with two years management experience.
• Eight years accounting experience plus project management or team lead experience. 

Preferred/Optional: Experience with healthcare financial management.

CERTIFICATIONS/LICENSES 

The following licensure(s), certification(s), registration(s), etc., are required for this position.  Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.

Minimum Required: None

Preferred/Optional: Certified Management Accountant (CMA); Certified Public Accountant (CPA)

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare.  Successful applicants will listen, serve and put the needs of patients and customers first.

At Marshfield Clinic Health System, we are fully committed to addressing health equity, diversity and inclusion for our employees and providers, our patients, and the communities we serve. We believe that every individual should have the opportunity to attain their highest level of health. We embrace diversity and welcome differences in who we are and how we think. We believe that any individual or group should feel welcomed, respected and valued. View our Equity and Inclusion Statement here.

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid.  This is a condition of employment.  Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We are hiring for:

Care Manager Extender / Adult Behavioral Health / Buncombe

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

Provides whole person, integrated care management in service sites, homes and communities through face to face and other interactions and through the work of integrated care teams. Promotes whole person care directed at better health outcomes and addressing all needs spanning physical and behavioral health, I/DD, pharmacy, and unmet health related resources. Ensures sustained high quality of care and services to persons with mental health, substance use and/or developmental disabilities. Complies with company, state and federal policy.

Required Education/Experience:

Education- High School Diploma or equivalent; Must be at least 18 years of age

Experience- Must meet at least one of the following requirements:

• o Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system.*
• OR
• o Be a person with lived experience with a behavioral health condition and a Certified Peer Support Specialists.
• OR
• o  Be a parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member).*
• OR
• Have two (2) years of paid experience performing the following types of functions, with at least one year of paid experience working directly with the Tailored Care Management eligible population: 
• Performing general outreach, engagement, and follow-up with members 
• Coordinating services/appointments (e.g., appointment/wellness reminders, arranging transportation) 
• Engaging in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing 
• Sharing information with the care manager and other members of the care team on the member’s circumstances 
• Providing and tracking referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services 
• Participating in case conferences 
• Support the care manager in assessing and addressing unmet health-related resource needs 

License:

• Must have Valid Driver's License

Essential Job Related Responsibilities

• Care Management Service Delivery –  Performs general outreach, engagement, and follow-up with members; coordinates services/appointments (e.g., appointment/wellness reminders, arranging transportation); Engages in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing; shares information with the care manager and other members of the care team on the member’s circumstances; Provides and tracks referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services; Participates in case conferences; supports the care manager in assessing and addressing unmet health-related resource needs. Implements workflows, policies and procedures, and documentation standards that promote whole person care.. Maintains a positive and professional image in the work setting and community.  Follows policies and procedures to ensure accountability of service delivery.
• Best Practices – Demonstrates a passion for positive change by continuously improving and defining innovative care management interventions.  Stays up to date with current best practices and keeps the team continuously informed about best practice innovations.
• Cross-functional Collaboration - Collaborates cross-functionally with other Integrated Care Team members, community organizations and RHA departments to ensure success of Care Management implementation.
• Person-Centered Approach – Maintains a person-centered philosophy focusing on an individual’s strengths, needs, and preferences that promote health, wellness, and safety.  Fosters a person-centered culture with Care Management Teams to optimize individual education around self-management, disease management, and integrated healthcare planning. 
• Quality Assurance and Use Of Data - Implements the strategic use of data to support delivery of effective, integrated, and well-coordinated care management services..  Ensures individual data sharing and storage consistent with state and company policies.
• Maintains a Safe and Healthy Environment- Implements all organization health and safety policies and procedures. 
• Financial Performance -   responsible for documenting services provided in a timely manner in order to be appropriately accounted for reimbursement purposes
• Ensures proactive and effective communication - Establishes and maintains frequent and regular communication with persons supported, family members, other team members and colleagues.  Fosters open communication and feedback. Helps maintain focus on care planning goals and outcomes. Establishes and maintains strong external relationships, to include providers, community organizations, and Clinically Integrated Networks (CIN). 
• Ethics & Compliance – Supports and participates in an ethical culture in conjunction with the RHA Code of Conduct and Ethics and Compliance Program, emphasizing confidentiality and no retaliation policies.  Directs the confidential and immediate investigation into allegations of abuse, neglect, exploitation, theft, fraud, waste, misconduct, and violations of ethics and compliance practices according to company policy. Ensures protections of individuals served during investigations.  Ensures all external reporting requirements are followed.  Ensures adequate follow- through on recommendations from investigation reports. Participates as assigned as designated members  to Quality Improvement Committee, Quality Assurance Committee, Quality Management Team, Safety, Task Force and Human Rights Committee meetings.

#INDBH

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for:

Behavioral Health / Care Manager / Adult / McDowell and Mitchell County

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

Provides whole person, integrated care management in service sites, homes and communities through face to face and other interactions and through the work of integrated care teams. Promotes whole person care directed at better health outcomes and addressing all needs spanning physical and behavioral health, I/DD, pharmacy, and unmet health related resources. Ensures sustained high quality of care and services to persons with mental health, substance use and/or developmental disabilities. Complies with company, state and federal policy.

This is a hybrid position. It is a community-based position, and it does require travel within and surrounding the county. It offers some flexibility. in the structure of the schedule.

Responsibilities:

• Care Management Service Delivery – Fosters and facilitates the care management process. Conducts Care Management Comprehensive Assessments, shares information and facilitates Tailored Care Management Planning with the person supported and other team members. Monitors the ongoing care management plan implementation and facilitates Care Plan Updates every 12 months minimally or when there is significant change of circumstance or need or at the request of the person supported. Implements workflows, policies and procedures, and documentation standards that promote whole person care.. Maintains a positive and professional image in the work setting and community.  Follows policies and procedures to ensure accountability of service delivery.
• Best Practices – Demonstrates a passion for positive change by continuously improving and defining innovative care management interventions.  Stays up to date with current best practices and keeps the team continuously informed about best practice innovations.
• Cross-functional Collaboration - Collaborates cross-functionally with other Integrated Care Team members, community organizations and RHA departments to ensure success of Care Management implementation.
• Person-Centered Approach – Maintains a person-centered philosophy focusing on an individual’s strengths, needs, and preferences that promote health, wellness, and safety.  Fosters a person-centered culture with Care Management Teams to optimize individual education around self-management, disease management, and integrated healthcare planning. 
• Quality Assurance and Use Of Data - Implements the strategic use of data to support delivery of effective, integrated, and well-coordinated care management services..  Ensures individual data sharing and storage consistent with state and company policies.
• Maintains a Safe and Healthy Environment- Implements all organization health and safety policies and procedures. 
• Financial Performance -   responsible for documenting services provided in a timely manner in order to be appropriately accounted for reimbursement purposes
• Ensures proactive and effective communication - Establishes and maintains frequent and regular communication with persons supported, family members, other team members and colleagues.  Fosters open communication and feedback. Helps maintain focus on care planning goals and outcomes. Establishes and maintains strong external relationships, to include providers, community organizations,  Clinically Integrated Networks (CIN). 
• Ethics & Compliance – Supports and participates in an ethical culture in conjunction with the RHA Code of Conduct and Ethics and Compliance Program, emphasizing confidentiality and no retaliation policies.  Directs the confidential and immediate investigation into allegations of abuse, neglect, exploitation, theft, fraud, waste, misconduct, and violations of ethics and compliance practices according to company policy. Ensures protections of individuals served during investigations.  Ensures all external reporting requirements are followed.  Ensures adequate follow- through on recommendations from investigation reports. Participates as assigned as designated members to Quality Improvement Committee, Quality Assurance Committee, Quality Management Team, Safety, Task Force and Human Rights Committee meetings.
• Performs all other related duties as assigned.

Competencies:

• Accepting Responsibility (Supported by Be Proactive) -Takes accountability for delivering on commitments; owns mistakes; and uses them as opportunities for learning and development; openly discusses his or her actions and their consequences, both good and bad.
• Setting Objectives and Goals-(Supported by Beginning with the End in Mind) - Sets meaningful, challenging performance objectives with clear measures of success for themselves and team.
• Prioritizing and Organizing Work-(Supported by Put First Things First) Allocates time and attention based on what is most important to achieve key goals and objectives.  Effectively organizes and balances tasks and priorities to keep multiple projects on track. 
• Managing Performance (Supported by Think Win Win) - Has an authentic interpersonal style that engages others and encourages high performance.  Uses personal influence to encourage and support.
• Communicating Effectively (Supported by Seek First to Understand then to be Understood) -Shares information. Listens and involves others. Clearly Conveys ideas in a manner that engages others and helps them understand and retain the message.
• Displaying Creativity - (Supported by Synergize) - Uses creativity appropriately to drive progress and encourages others to do the same. Makes innovation a priority among team members; encourages reasonable risk taking.
• Managing Stress-(Supported by Sharpening the Saw) Uses healthy and effective methods to manage stress (e.g., maintaining appropriate diet, exercise, and sleep schedules); reacts effectively when faced with high-pressure situations
• Championing the needs of the People we Support/Customers (Supports Culture of Caring)-Provides timely and professional service to both internal requests and the requests of the people we support and customers; is responsive to the people we support and customers' needs and requests. Is always courteous to the people we support or customer and considers the needs of the people we support or customer when making decisions
• Following Policies and Procedures- Understands and follows company policies; encourages others to follow work rules; calls attention to actions that may violate policies and procedures.
• Meeting Basic Work Expectations-Complies with basic job requirements and tasks; arrives at work on time as scheduled; proactively informs others when he/she encounters problems that may limit his/her ability to meet expectations.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

About Health Sciences Authority

We are a statutory board under Ministry of Health that regulates health products, serve the administration of justice, secure the nation’s blood supply, and safeguard the public’s health.
About Blood Services at HSA

We secure the nation’s blood supply by ensuring a safe and adequate blood supply for public and private hospitals.

We are looking for a highly driven individual to be part of HSA’s Blood Resources Division- Blood bank team, where you will play a key role in supporting the National Blood Programme (NBP). In this front-facing role, the individual will work closely in a dynamic team to maintain and uphold operational efficiencies, safety and quality standards of our blood collection centres’ at the highest levels.

This role will be responsible for motivating, leading, and managing a team of officers within our blood banks. Additionally, the individual will play a strategic liaison role working closely with the Division’s management team on crucial initiatives.

A passion for service and people management is a must. This is an exciting opportunity within the healthcare community, and we’d love to hear from experienced service & management professionals! Experienced industry professionals with relevant transdisciplinary skills looking to transition into the healthcare sector are welcomed to apply.

Desired Attributes

• Driven by passion for Community Service and Civic mindedness
• A natural leader, well versed in people, process and service management strategies
• An excellent communicator and problem solver with a good sense of situational awareness
• Agile, with the ability to manage pressure well in a fast-paced environment
   

[What you will be working on]

Responsibilities:-

• Leads a team of officers across blood collection centres to plan, support and manage operations.
• Strives to maintain Donor feedback above 90%. Monitors Donors Engagement and Retention rates through feedback management.
• Reviews and synthesizes centres’ performance data, closely monitoring operational productivity and efficiency of work processes. Identifies opportunity areas for improvement.
• Oversees Asset Management, Budget Planning & Centre-level Procurement of non-clinical items for the Division
• Closely supports Facilities Management and Workplace Safety requirements of collection centres. 
• Supports Infrastructure, Human Resources, Security & Safety matters at Division level.

What you can look forward to

• Comprehensive training and extensive Learning and Development opportunities and career progression prospects.
• Competitive total package including shift allowances, bonus payouts and other staff benefits.

[What we are looking for]

Requirements

• 2 to 5 years of relevant working experience managing of operations in Healthcare, Community Services, Public/Civil Services or Hospitality settings
• Familiar with the usage of data visualization and data analytics tools, e.g. tableau
• Productivity/Agile/Project Management certifications would be advantageous
• Experienced professionals exploring a mid-career switch are welcomed to apply
• The Centre Manager/Senior Centre Manager will be rostered for duty covering morning, afternoon and weekend shifts, across a 5-day work week supporting the blood collection centres operations hours.
• Team members are not required to perform night shift.

Our Blood banks operate 6 days a week*, between 9am – 8pm* (operating days/hours vary based on location).

Visit https://giveblood.sg  to find out more.

Shortlisted candidates would be contacted within 30 days from the closing date of the advertisement. We regret that only shortlisted candidates would be notified.

The successful appointee will be placed on a one-year contract at the first instance.

Job Description:

Seeking Case Manager!

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

The Health Promotion Board’s vision is to make Singapore a nation of healthier people.

Come be a part of this journey if you’re passionate about creating boundary-pushing work that drives behavioural change.

The mission of the Youth Preventive Service (YPS) Group of the Health Promotion Board (HPB) is to promote good health through early detection and intervention to reduce ill health among school-going children. The services provided by the Group include health and dental screening, immunisation, and healthy lifestyle programmes.

You will be a part of the YPS Strategic Operations department, which spearheads process transformation aimed at achieving operational efficiency, quality services and excellence in customer experience.

What You Can expect

As a member of the Strategic Operations Department, you will play a pivotal role in designing tailored communication and engagement strategies, as well as enhancing our user experience to better connect with and address our customer concerns.

Key Responsibilities:

• Design, develop and implement engagement strategies and action plans to effectively inspire our children, youths, and families to make healthier choices.

• Manage the creation of marketing materials and content for both Above-the-Line and Below-the-Line communication channels, and coordinate with internal and external teams to ensure consistent messaging across all channels.

• Utilize data-driven insights to optimize customer engagement and conversion across both analogue and digital channels.

• Monitor and analyze user feedback and behavior to continually improve customer experience.

• Stay updated on industry trends and best practices to drive innovation in digital marketing and user experience design.

What an ideal candidate looks like

An ideal candidate will be a dynamic and self-motivated individual with at least 5 years of relevant working experience. The candidate should possess:

• Proven experience in digital marketing, with a focus on tailored communication, user engagement, and user experience enhancement.

• Strong understanding of digital marketing tools, performance metrics and analytics, and customer relationship management (CRM) systems.

• Have experience in managing marketing communications and campaigns. Strong ability to work independently to craft content and resources for the target audience.

• Excellent communication and creative skills, with the ability to craft compelling and personalized communication content.

• Preferred Qualifications:

  • Bachelor’s degree in Marketing, Communications, Business, or a related field.

  • Experience in user experience (UX) design and optimization.

  • Familiarity with A/B testing and multivariate testing methodologies.

  • Certification in digital marketing or related fields.

Primary Location

SITE - Corewell Health Place Building B - 648 Monroe - Grand Rapids

Department Name

Finance Systems Accounting and Reporting

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

AHC SGMC Behavioral Health

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

 

Adventist Healthcare seeks to hire an experienced Assistant Manager RN or Social Worker for our Care Navigation Behavioral Health Department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As an Assistant Manager RN or SW, you will:
•Support departmental and organizational financial goals of minimizing potentially avoidable utilization and length of stay as well as reducing readmission rate.
•Lead team to ensure that delays to care are minimized and that effective discharge plans are developed to navigate patients to the most appropriate level of care in a timely manner (for inpatient).
•Lead team to collaborate with the acute care teams, post-acute care teams, and physician practices to ensure patients are navigated to the most appropriate level of care in outpatient setting (for outpatient).
•Ensure active participation in Interdisciplinary Rounds and other patient care conference
•Lead delivery of care provided by Care Navigation team to ensure that patients’ needs are addressed, and that documentation meets standards.
•Implement the departmental strategic plan.
•Collaborate with Utilization Review leadership to understand trends of discharge barriers and denials.
•Facilitates the development of systems, processes and PI that drives optimal performance for the department.
•Oversee and evaluate the performance of the Care Navigation team.

RN Qualifications include:
•Degree in nursing (Associate, Diploma or Baccalaureate)
•Baccalaureate degree in nursing preferred
•Current Maryland State nursing license
•Certification in department-specific area within the first year of the position
•Two years’ work experience preferred in department-specific area
•One year supervisory experience preferred
•Active American Heart Association Basic Life Support (BLS) certification required


SW Qualifications include:
•Master of Social Work required
•3 – 5 years’ experience in patient navigation, discharge planning, or care coordination
•At least one year of prior leadership experience preferred
•Active Maryland license as LCSW-C or LCSW with plans to achieve LCSW-C in 1 year
•Active American Heart Association Basic Life Support (BLS) certification required

Work Schedule:

Full-time, Monday- Friday.

#GR8 Nursing

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• 403(b) retirement plan

• Free Employee parking

• Benefits Eligible Positions:

  • Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]

  • Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting  

  • Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members

  • Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

 

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act.  As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

 

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law.  Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. 

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.
 

You will be a part of HPB’s Marketing Team who develops and implements national level campaigns and a range of initiatives such as mental health awareness, school-based outreach, community outreach, ethnic group engagement and parent engagement.

The Health Promotion Board’s vision is to make Singapore a nation of healthier people. Join us to be a part of this journey if you’re passionate about creating boundary-pushing work that drives behavioural change.

Be Part of the Team. Join us if you are a dynamic and self-motivated individual with a keen interest in contributing to our work in public health.

Responsibilities
The successful candidate will manage the development and implementation of above-the-line, below-the-line, digital marketing, content and media strategies, as well as development and management of key webpages as part of integrated marketing campaigns to promote the adoption of healthy lifestyle habits amongst Singaporean parents.

• Developing a marketing comms framework and 360 integrated marketing plans including above-the-line, below-the-line and always-on presence, as well as complementing on-ground activations to educate and activate the target audience;
• Managing internal and external stakeholders to drive alignment and collaboration in formulating marketing strategies for the promotion and uptake of HPB’s health promoting programmes, anchoring the strategy formulation on data and insights, to contribute to programme KPIs;
• Managing appointed creative, media, event management agencies and other vendors to ensure timely delivery of quality and innovative campaigns for the targeted audience;
• End-to-end content development and management of Parent related HPB webpages and platforms
• Social media community management including moderation and replies to comments, organisation of social media contents, management of user generated content;
• Optimising brand recognition, user experience and awareness of marketing initiatives among target audience;
• Planning, monitoring and managing campaign budgets to ensure cost effectiveness, achievement of campaign deliverables and improvement in marketing ROI;
• Monitoring, evaluating and reporting campaign performance, providing analytical and strategic assessments, for continuous improvement;
• Performing administrative duties including procurement, budget monitoring, financial duties, business review of agencies/vendors, etc.

Requirements
The ideal candidate is a highly driven and experienced 360-marketer with a flair for creativity. He/ She should possess:

• At least a Bachelor’s degree in Marketing, Business Administration or Communications;
• Minimum 6 years of proven track record in managing and executing integrated communications, marketing, branding, and event management in a B2C environment;
• Proficient in English and a second language
• Team player with ability to multi-task and succeed in a fast-paced matrix environment;
• Able to design and create creative content proficiently
• Familiar with digital marketing and website building
• Familiar with social media community management
• Excellent communications (spoken and written) and presentation skills to present and interact confidently across the organization and with external stakeholders;
• Strong project and interpersonal management skills;