Total 156 Full-time Customer Service job vacancies in FXO/USA/FK04301562/Brandon FL Town Center

On behalf of our client, we are looking for Service Operations Team Lead (Junior Manager) who is in Building Equipment (OEM) space.

Responsibilities

• Responsible for providing after-sales support.
• Coordinate a group of supervisors/engineers and technicians to achieve the requirements involved in preventive & corrective maintenance, meeting contractual requirements.
• Be involved in guidance as well as monitoring, auditing, and evaluating field sites as well as field staff in aspects of quality, efficiency, etc.
• Evaluate, ensure, and monitor the safety of all field staff and fieldwork.
• Achieve the targets required such as sales, costs, equipment performance, customer satisfaction, KPI inclusive of necessary administrative duties, etc.
• To regularly meet the customers and clarify to achieve requirements according to contractual requirements.
• Responsible for various inquiries from customers including but not limited to quotations, site works, new requirements, monitoring of Purchase request/Quotation cycles, and others.
• Performs specific or ad hoc functions as assigned by the Department and/or the company from time to time.

Prerequisites

• Minimum Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.

• At least 3 years of Customer and People Management working experience.

• Good command of spoken and written English.

• Possess a service-oriented mindset.

• Candidates with facility management are welcome to apply.

Location: East

EA License No. : 22C0971 | EA Reg ID: R21101298

Founded in 1996, Huabao Flavours & Fragrances Co., Ltd. is the largest Flavour & Fragrance house in China, engaged in the research & development, production, sales and services of tobacco flavors, food flavours, fragrances and food ingredients. Our company in Singapore - Huabao Asia Pacific Pte Ltd is currently looking for dedicated and talented individuals to join the team.

Procurement Manager & Sales Support Specialist

Job Description:

1. Execute purchase orders and contracts, and implement purchase procedures
2. Strong knowledge and skills price negotiation, planning and order process
3. Implement and improve the cost reduction and control plan
4. Develop, assess, and manage suppliers, and maintain their relationships
5. Fill in the relevant procurement form, and prepare the procurement analysis (supplier market dynamics and risks etc) and summary report
6. Familiar with raw materials procurement in flavour or food ingredient industry
7. Collaborate with internal stakeholders to achieve business objectives
8. Prepare in-depth analysis in support of sourcing strategy development

Requirement

1. Degree in international trade, fine chemistry or related fields
2. 3 years + of experience in raw material procurement (chemical/flavour/food ingredient) and foreign trade related work, familiar with general custom clearance procedures
3. Experience and knowledge in strategic buying
4. Familiar with the import and export operation process, and the policies of the customs inspection
5. Must be familiar with import operations such as bonded warehouse and general trade procedure
6. Work proactively & open minded and willing to learn new skill set
7. Good communication skill to persuade and influence both internal and external stakeholders

Responsibilities:

• Assist the class teachers in class preparation, follow-up and teaching
• Provide general assistance in all classes at the Mandarin Centre
• Attend in course preparation as assigned
• Participate in staff meetings
• Supervise informal activities as directed

Requirements:

• Diploma/Degree/Master in General Education or Early Childhood qualifications
• Minimum 2 years’ relevant experience in similar industry
• Excellent in Chinese (spoken and written)
• Energetic, passionate and good team player
• Enjoy working with children
• Willing to work in a Mandarin Centre located at Rochester Mall
• Every Saturday from 8.30am-4.30pm

Interested candidates, please send your detailed resume with expected salary online. Only suitable candidates will be contacted.

Interco Customer Service Specialist based in Singapore

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.

This role will be responsible for order management across the Markets supported by the APAC Hub, including customer documentation requirements.

Meeting country level SLA’s and maximum back-order targets, this role will control internal order to cash process, i.e., processing of customer purchase orders into AX2012 system, ensuring it met clean order, sending order acknowledgement as well as handle the returns management for the APAC Hub supplied countries.

What will you be doing?

Order Management:

• Ensuring accurate order flow between countries and APAC Hub as well as between APAC Hub and its suppliers. Providing support with expedite order requirement from GDC directly to end country in case of specific needs (e.g., urgent back-orders).

Export Documentation:

• Ensuring accurate provision of export documentation taking into account all trade compliance requirements (e.g., Country of Origin). As the APAC Hub is an MES structure (Major Exporter Scheme) this role will ensure accurate provision of import documentation for fast clearance of goods.

Service Levels:

• Ensuring service level adherence for the internal orders put on the APAC Hub. Maintaining frequent communication with the countries served by the Hub. Providing monthly reporting on Hub service level performance.

Returns Management:

• Managing the Returns Authorisation request from country to APAC Hub and raising Returns Authorisation (RA) requests to the Hub suppliers to ensure a proper returns' flow. Ensuring the returns' flow is routed directly from country to original supplier to minimize handling impact in APAC Hub or over stocking.

What will you need to be successful?

Success in the role will require a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization. Successful candidates would need the following:

• High school diploma, general education degree or equivalent
• Minimum of 5 years of related customer services experience in Supply Chain Management.

Technical Support Engineer

Axend Pte Ltd, Singapore

Offered Compensation:

Basic Monthly Salary: $2800 to $4000 SGD (Negotiable with experience)

Commission Structure: Available after confirmation

Probation/Trial Period: 3 months

Experience Preferred in:

Die bonder, wire bonder, dispenser, UV curing, oven, and other assembly equipment

Working Hours:

Monday through Friday, 9:00 AM to 5:00PM

About Us:

Axend Pte Ltd is a leading distributor of cutting-edge electronics assembly and test solutions. We are committed to providing turnkey solutions to our customers while continually enhancing the electronics assembly expertise of our employees. Our operations are headquartered in Singapore, and we source our products from top manufacturers in Europe, the USA, and Japan. Our clientele includes major semiconductor and electronics manufacturing facilities, research and development centers, quality control departments, and more.

Key Responsibilities:

• After-Sale Services: Execute aftersale services, including maintenance, calibration, machine commissioning and comprehensive operator training.
• Product Testing: Collaborate with the team to conduct rigorous product testing and ensure successful sales order fulfillment.
• Technical Solutions: Provide technical expertise to support the sales team in developing customized solutions for customers' applications.
• Sales Support: Assist the sales team in delivering technically sound presentations and demos to prospective clients.
• On- and Off-site Support: Respond promptly to on-site and off-site support requests and deliver effective and timely solutions for any product-related issues.
• Process Development: Take a leading role in process development,identifying the best machine parameters to maximize production yield while ensuring efficiency and quality in manufacturing processes.

Reporting Structure:

This role reports to the Sales Manager based in Singapore and will be given training by a more senior technical support engineer.

Requirements:

• Educational Background: Preferably hold a Degree/Diploma in Engineering, with a focus on Electrical, Electronics, Mechanical, or related disciplines.
• Personal Attributes: Solution- and self-driven, high level of critical thinking, possess a high level of self-confidence, maturity, and resourcefulness.
• Communication Skills: Demonstrate strong communication and interpersonal skills to effectively interact with colleagues and clients.
• Organizational Skills: Display effective organizational skills to manage tasks and responsibilities efficiently.

Join our dynamic team at Axend Pte Ltd in Singapore and contribute to our mission of delivering exceptional electronics assembly solutions to our valued customers. If you are a technically skilled and motivated individual who is passionate about the field, we invite you to apply and embark on a rewarding career with us. Your expertise in process development will play a crucial role in enhancing production efficiency and ensuring the highest quality in our manufacturing processes.

The Dental Surgery Assistant prepares a working space in a dental facility for dental examinations and procedures. Job duties include the preparation of dental instruments and materials for the dentist and ensuring they are properly sterilised. He/She also handles administrative tasks, such as scheduling of appointments and filing dental records.

Duties & Responsibilities

• Assist dental surgeon(s) in all forms of dental treatment,
• Attend to all patients seeking treatments and/or making enquiries at the clinic promptly and courteously,
• Maintain and ensure cleanliness of the clinic and treatment room,
• Maintain dental equipments and instruments in good working condition,
• Discharge patients by dispensing medication, collecting payment and scheduling of next appointment,
• Develop X-ray/OPG for assessment of treatment,
• Send, receive and monitor cases that are sent to the dental laboratory,
• Ensure high standard of infection control.

Requirements

• ‘N’/ ‘O’ Levels or equivalent with basic computer skills,
• Good communication and interpersonal skills,
• Confident, energetic & cheerful personality,
• Customer service oriented,
• Able to handle Chinese speaking patients,
• Not afraid of seeing blood,
• Willing to learn,
• Willing to perform rotating shift work (9am - 6pm & 2pm - 9pm) and working on Saturdays and Sundays,
• Fresh graduates are welcomed,
• Location: vacancies available at multiple locations,
• Training will be provided.

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

ADDITIONAL JOB DESCRIPTION

The Strategic Pursuits organization works within the Google Cloud Go-To-Market organization to drive business growth through the systematic identification and execution of specific, non-standard growth opportunities (i.e. strategic pursuits) that open new markets, acquire new customers or grow existing customers.

As a Customer Engineer in Google Distributed Cloud, you will work closely with the sales teams to offer and deliver complex distributed cloud solutions. You will be a technical expert with strategic global customers, leading conversation on cloud offers and driving decisions to align with Google Cloud services and delivery team innovation and capabilities.

Qualifications

JOB RESPONSIBILITIES

• Build partner specific, go-to-market solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.
• Own the technical relationship with partners, empowering them to drive a successful pilot or proof of concept, support partners drive toward customer acceptance of the technical proposal, leading to an agreement, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.
• Be a technical advisor and point of contact for strategic customers and accounts with non-standard requests and innovation needs.
• Travel up to 60% of the year.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud computing, distributed systems or data center transformation.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

PREFERRED QUALIFICATIONS

• 10 years of experience in a customer-facing role
• 8 years of experience in cloud infrastructure designing multi-cloud solutions
• Experience partnering across business units, stakeholders, vendors, and teams to achieve common goals.
• Global experience managing distributed teams on large-scale programs.
• Ability to communicate complex information to executive internal/external stakeholders.

Being in the healthcare industry, "PEOPLE" has always been the greatest asset in our organisation. We work hard to provide a happy, harmonious and family-oriented working environment. We strive to offer the best staff benefits, welfare and training programmes to all our employees.

In our continuous effort to provide quality and accessible dental healthcare to our patients, we are seeking highly committed, motivated and dynamic individuals to join our big family.

Responsibilities

• Full Time needed at established practices islandwide.
• General Dental Practitioner, Endodontist, Orthodontist, Periodontist, Prosthodontist, Paedodontist, Oral Surgeon.
• Flexi-working hour.
• Attractive remuneration package.
• Large patient pool.

GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. You will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Dealing with service failure and crisis management

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum two (2) years experience as a Customer Support Specialist or similar Customer Service role, preferably with live chat support background
• Experience using help desk software such as Intercom, Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

About the team you are joining

IATA’s Business Intelligence Services are the focal point and driving force for data management and global BI services for the aviation industry. The team is comprised of aviation industry experts, data management and analytic professionals. One of the four verticals within the IATA BIS department focuses on Passenger Traffic & Sales.

This business unit places a strong emphasis on customer service and training: making sure all customer requests are addressed promptly and in a timely fashion, collaborating with vendors to get feedback for advanced inquiries. In addition, successful training of new product joiners is also part of this role.

The Senior Manager, Customer Success reports to the Head, Passenger Traffic & Sales BI. This position is striving for exceptional customer service and excels in training new product joiners.

What your day would be like

• Customer onboarding and training: lead a team responsible for delivering product training as part of the contract deliverables to maximize the value users are getting form the products they subscribed to.
• Customer education and support: supervise a team answering L2 and L3 customer inquiries aligned with IATA customer service process.
• Triaging customer requests, engaging the right entity / team as required and developing FAQs that might help other users.
• Identifying common requests and developing routine regional webinars to address those requests proactively.
• Feedback collection: gather and document customers' feedback and concerns, and feature requests that will be used as a base line for product developments and items for discussion during Product forums.
• Managing a team of 2 BI Experts addressing all customer product requests and inquiries.
• Working closely with the product owners, other BI experts to address the priority of enhancements and fixes with Vendors.
• Conducting regular calls with top tier customers and developing customer success planning, including milestones, tracking progress.

We would love to hear from you if you meet the following criteria

• A relevant university qualification, coupled with a minimum of 10 years of pertinent experience.
• Strong air transportation knowledge especially in the passenger side and solid business intelligence experience required.
• Solid capability in conducting in-depth data analysis, and regression analysis, especially on passenger dataset.
• Strong analytical and problem-solving skills including able to identify, analyze and resolve issues with a strong sense of urgency and attention to details.
• Excellent communications skills, being a frontliners with customers inquiries.
• Highly autonomous and organized skills, ability to work on complex tasks under minimal supervision.
• Team player and strong sense of ownership.
• Ability to work under pressure with strict deadlines.

Job Descriptions

• Receive and process guest orders, delivering food and beverages following standard operating procedures (SOPs).
• Maintain a high level of cleanliness and hygiene in the work area, adhering to established standards.
• Uphold personal grooming and hygiene standards consistently.
• Support supervisors in managing stocks and inventory, fulfilling allocated responsibilities.
• Ensure overall restaurant upkeep and promptly report any issues to superiors.
• Execute opening and closing tasks as assigned, preparing for service and completing necessary closing duties.
• Ensure proper table setup and service.
• Complete all tasks with timeliness and punctuality.
• Promptly fulfil food and beverage orders and other guest requests in line with operating standards.
• Establish strong rapport with guests and recognize and cater to the needs and preferences of regular patrons.

Job Requirements

• Possess 3 years of experience in a similar role in a Japanese restaurant.
• Exhibit excellent customer service skills and a friendly demeanor.
• Maintain a positive attitude and demonstrate outstanding communication skills.
• Show organizational proficiency and cleanliness.

Working hours

• Split Shift, 10am – 3pm, 5.30pm – 10pm
• 6 days work week

We are seeking a motivated Administrative Executive to join our team in Singapore.

Job Description

● Ensuring the smooth operation of the company’s digital investment platform by:

○ Processing investor’s withdrawal request

○ Attending to investor’s emails/calls about investment and other related matters

○ Report and resolve any platform’s technical issue with the IT team

● Prepare monthly monthly, quarter, and annual submissions to MAS

● Liaising with outsourced compliance consultant to ensure legal compliance with government regulations

● Liaising with the corporate secretarial firm on all company secretarial-related matters

● Maintaining company records on directorship, shareholding and company secretary

● Assist in other administrative matters as required, including corporate documents/letters filing and document submission to relevant external parties

● Provides ad hoc support around the office as needed.

Requirements:

● Strong verbal and written communication skills

● Ability to multitask, organised, meticulous and resourceful.

● Proficient in MS Office applications including Excel, Word, and PowerPoint

● Ability to handle confidential information professionally and discreetly.

● Candidates with a bachelor’s degree business or finance are preferred.

Being in the healthcare industry, "PEOPLE" has always been the greatest asset in our organisation. We work hard to provide a happy, harmonious and family-oriented working environment. We strive to offer the best staff benefits, welfare and training programmes to all our employees.

In our continuous effort to provide quality and accessible dental healthcare to our patients, we are seeking highly committed, motivated and dynamic individuals to join our big family.

Responsibilities

• Full Time needed at established practices islandwide.
• General Dental Practitioner, Endodontist, Orthodontist, Periodontist, Prosthodontist, Paedodontist, Oral Surgeon.
• Flexi-working hour.
• Attractive remuneration package.
• Large patient pool.

Corporate Service Assistant (1 year Contract – Renewable)

Job Scope:

Administrative operation

· Managing the business trip arrangement.

· Managing Telcom contract and purchase of Telcom device.

· Managing contract renewal, ensuring rates/services with vendors are renewed timely and enforceable through contracts.

· Managing business card.

· Managing internal platforms.

· Updating materials, data entry and support the automation process within the CS team.

· Support in the coordination and preparation of ad hoc activities (CSR, communications activities, and company’s events.)

· To support front desk duties.

· Participate in other ad hoc projects / duties as and when required.

Requirements:

· Diploma in Business Administration or a general field.

· Positive working attitude and a strong sense of responsibility.

· Good organizational, time management, problem solving and interpersonal skills.

· Good in computer literacy and proficient in MS office, presentation software, spreadsheets, web-based collaboration, and document management platform.

· Good spoken and written communication skills (English).

· IT / Technical Savvy, prior experience in automating work processes; or possess basic knowledge in Microsoft Power Automate is a plus

· Meticulous and diligent.

Interested applicants are invited to email their detailed resume, qualifications, availability, current and expected salary to: recruitment@chugai-pharmabody.com

For more information regarding our Company, you may refer to our website at:
http://chugai-pharmabody.com/

We regret that only short-listed candidates will be notified.

Project Overview

MIT and Singapore are launching a new program: "Mens, Manus and Machina: How AI empowers people and the city in Singapore (M3S)." Humans have spent eons learning how to work effectively with each other as a species, but at the scale of human history, we are still neophytes to computation and automation. The main research questions we want to address are: 1) How will we design AI and robotics technologies and train humans to build the skills and habits necessary for success in an AI and robotics-heavy work environment?

The Senseable City Lab (SCL) and the Computer Science and Artificial Intelligence Lab (CSAIL) are looking for exceptional candidates to fill a postdoctoral position in soft robotics, to collaborate with professors Daniela Rus and Carlo Ratti, principal research scientist Fábio Duarte, and other researchers in Singapore and MIT to develop soft robots for manipulation operations, responsive systems to improve workers’ performance and well-being, building on bodies of work investigating human-machine interaction for cognitive tasks and for physical tasks.

We rely on our expertise in pneumatic actuation, tendon-driven actuation, and other soft robotics technologies. At NUS we are going to capitalize on the achievements in soft robot fabrication from the NRP projects on Soft & Hybrid Robotics (Raye Yeow, Cecilia Laschi). We will extend the research on soft robotics to the domain of wearable exoskeletons, by embedding sensors in the clothing of workers. For example, wearable soft robotic devices that include muscle, motion, and other vital signals can be used to detect natural motion during human movement and infer a person’s activities and intentions.

Job Description

Perform fundamental and applied research on soft robotics, with particular emphasis on design, fabrication, and control of soft robotic manipulators for complex manipulation tasks.

• Develop novel control strategies, algorithms, and sensory feedback systems to enable precise and adaptive manipulation.
• Collaborate with multidisciplinary teams to integrate mechanical, electrical, and software components into functional robotic systems.
• Conduct experimental validation and performance evaluation of developed soft robotic manipulators.
• Participate in the applied projects with lab’s industrial partners.
• Present research results at top international workshops and conferences, exhibits as well as internal project meetings.
• Write and co-author articles for publication in tier-1 interdisciplinary journals and top conferences.

Job Requirements

The successful candidates must hold a Ph.D. in computer science, mechanical engineering, robotics or a related field, and have experience in interactive systems and/or soft robotics. Ability of working in a multidisciplinary team environment, problem solving skills and high creativity are very welcome.

• Ph.D. in Robotics, Mechanical Engineering, Material Science, Electrical Engineering, or a related field.
• Extensive expertise in soft robotics, with a focus on manipulation and control.
• Strong background in mechatronics, robotics design, and hands-on experience with fabrication techniques.
• Proficiency in programming and experience with robotic control systems (e.g., ROS, MATLAB, Python).

Candidates must present a strong publication record, with a proven record of interdisciplinary research.

Advanced to strong verbal and written English skills are expected.

International scholars are welcome to apply.

If you want to find out more about the role, please write to senseable-applicants@mit.edu.

To apply, please visit our website at: http://smart.mit.edu/careers/career-opportunities.

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.