Total 380 Quality Assurance / Control job vacancies in Sendayan Tech Valley, Seremban.

Responsibilities:

Establishing Service Quality Standards:

• Develop and implement robust service quality standards in alignment with industry best practices and regulatory requirements.
• Define key performance indicators (KPIs) and service level agreements (SLAs) to measure and maintain service excellence across all customer touchpoints.

Continuous Improvement Initiatives:

• Lead continuous improvement initiatives to enhance service quality, efficiency, and customer satisfaction.
• Analyse customer feedback, service metrics, and market trends to identify opportunities for optimization and innovation.

Quality Assurance Processes:

• Design and oversee comprehensive quality assurance processes to evaluate the effectiveness and compliance of service delivery operations.
• Conduct regular audits and reviews to ensure adherence to quality standards and regulatory requirements.

Team Leadership and Development:

• Lead and mentor a team of service quality analysts, fostering a culture of excellence, collaboration, and continuous learning.
• Provide coaching, feedback, and professional development opportunities to enhance the skills and performance of team members.

Cross-Functional Collaboration:

• Collaborate closely with cross-functional teams, including customer support, product development, and compliance, to drive service quality initiatives and resolve customer issues.

Requirements:

• Bachelor’s degree in business administration, finance, or a related field. Advanced degree or professional certifications (e.g., Six Sigma, Lean, Certified Quality Manager) are a plus.
• Proven experience in a service quality management role within the fintech or financial services industry, with a strong understanding of industry dynamics, products, and regulatory requirements.
• Exceptional analytical skills with the ability to interpret data, extract insights, and drive data-driven decision-making processes.
• Excellent communication, leadership, and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Demonstrated track record of driving continuous improvement initiatives, enhancing service quality, and delivering exceptional customer experiences.
• Familiarity with customer relationship management (CRM) systems and quality management software tools is preferred.

Your role

Have you successfully planned, organized and controlled all test activities playing the role of Test Lead? Do you have the know-how for achieving the defined test goals and implementing the testing? Have you worked on test automation framework development and implemented it in the project?

We’re looking for an IT Quality & Test engineer to:

• assist & build high level test strategies with input from the Dev Feature Lead and/or business and derives time estimates
• leverage and drive automated testing solutions within the team and projects via test automation
• able to manage a small team of testers within local, onshore and offshore locations (with aid of QA Capability Lead)
• manage relationships with development and business stakeholders
• engage proactively with QA Capability Lead regarding project statuses, resourcing, risks and other test management
• reporting to QA Capability on a weekly basis by way of structured reports and informal meetings outlining achievements/issues
• understand and respond appropriately to internal and external client needs
• strong ownership, responsibility, accuracy and attention to details.
• strong analytical and logical reasoning capability
• strong collaboration skills and handling conflicts/ team challenges with positive approach
• having willingness for continuous learning on trending technologies like Cloud, AI, RPA, etc..

Your team

You’ll be working in the Tech Services Quality Engineering (TS QE) Global team. You will be working with highly motivated and enthusiastic IAM Authentication and Access Control Quality Assurance Engineering team based out of Singapore location, who along with stakeholders, are trying to work towards realizing the vision of our leadership and organization.

As an IT Quality & Test engineer Test Lead you'll play an important role in QA support and become the tollgate for the TS project deliverables and be part of TS QE Global team. In your role you will be working with the 3rd party service providers across all regions and will be responsible for relevant Release/Change test deliverables. You will be responsible for supervising/managing multiple projects and QE resources.

Our culture centers around partnership with our businesses, transparency, accountability and empowerment, and passion for the future.

Your expertise

• 10+ years of experience as Quality Assurance Engineer, ideally a Test Lead
• Java/Selenium or TOSCA scripting experience
• working knowledge of CI/CD pipeline implementation using GitLab with Cloud infrastructure (preferably MS Azure)
• knowledge of IT Security domain, well-versed with Identity and Access Management - Privileged Access Management concepts and related products
• agile certifications to showcase understanding of different ceremonies and methodologies
• manage end-to-end testing lifecycle for upstream/downstream applications with ability to understand the requirements, perform gap analysis and requirement mapping in Agile set-up
• expertise in stakeholder management and meeting relevant Quality SLAs & KPIs

Responsibilities

• To work closely with Relationship Managers to facilitate the collection of KYC and relevant documents with respect to account opening, periodic review and other related procedures and local regulations
• Recommends and implements enhancements to improve effectiveness and efficiency of Controls Framework and related processes.
• To follow the CDD and KYC review in client on-boarding and periodic review process
• Need to liaise with different stakeholders
• Prepare regular reports for management review
• Participate in ad hoc related projects

Interested applicants please email your resume to jaslee@recruitexpress.com.sg

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Company description

Scent Senses, a wholesale distributor of globally recognized luxury goods, is dedicated to ensuring the end-consumer has the best possible purchasing experience. To push for further optimization of the consumer journey, we are looking for a General Manager who will ensure that all the products passing through our warehouses are meticulously verified and authenticated. He/she will also implement a robust goods-tracking system to facilitate the logistical processes of our products.

In this managerial capacity, the candidate will also be tasked with leveraging technical acumen alongside established leadership experience to ensure operational excellence.


Job Responsibilities:

1.) Create and establish a comprehensive goods tracking system for the company, guaranteeing full traceability from production to the final consumer.
You'll be required to collaborate with the ERP systems administrator to digitalize this process.

2.) Oversee a team of quality assurance officers. Their tasks involve:
a. Making sure the right distributor codes are on each product.
b. Checking all items visually to make sure they're free of flaws or any imperfections.
c. implement appropriate measures and sending back any products that don't meet quality control standards.

3.) Oversee a workforce consisting of warehouse operators tasked with executing Consumer Goods (GC) operations

4.) Ensure logistics process error rate is within a fault tolerance threshold of below 0.05%, including customer complaints and internal Quality Assurance evaluations.

Job Requirements:

Given the role in overseeing critical functions such as quality control and warehousing, it is imperative that candidates possess the requisite experience and/or expertise outlined below to proficiently execute their duties:

1) Knowledge and experience working with GS1 standards and matrix codes.

2) Minimum of 15 years of direct experience in quality assurance within the luxury industry. Qualifications in technical industries are highly preferred.

3) Knowledge and experience in Odoo 16 software usage, with a direct focus on Inventory and Manufacturing modules

4) A comprehensive understanding of diverse industry-standard quality assurance checkpoints for packaging, including their distinctive identification methodologies.

5) Extensive expertise and hands-on experience in goods traceability mechanisms, particularly in the implementation of these systems downstream in the supply chain.

6) Experience in leading a team of at least 25 in qualified quality assurance functions or systems

7) Proficiency and experience in warehouse operations pertaining to Consumer Goods: handling procedures, sanitation protocols between Quality Control (QC) and non-QC products, management of goods flow, product accounting, and related areas.


Working Hours and Benefits

1) You will be expected to work 5.5 days. Weekday working hours are 8:30am to 6pm, and Saturday working hours are 8:30am - 1pm.

2) Sick leave and Annual leave will be in line with MOM regulations.

Job Description:

• Manage a portfolio of clientele which include listed companies, SMEs and internationally active companies

• Manage a team of audit professionals and assist the Audit Partners and Directors in delivering assurance services to a portfolio of clients

• Perform review work of audit teams’ findings

• Develop and maintain long-term client relationships and identify business development opportunities

• Coach, mentor and build high performance teams

Requirements:

• Degree or professional accounting qualifications recognised by ISCA

• Minimum 7 years’ relevant experience with large/mid-tier international accounting firms

• Strong technical (accounting/auditing standards) & interpersonal skills

• Possess initiative and an analytical mind

• Ability to lead like-minded professionals to cultivate a cohesive and engaged team

The SingHealth Operation Technology (OpTech) Team provides comprehensive support for Medical Devices and Operation Technology Systems (MDOTS) and SingHealth managed systems. In the face of accelerated digitalisation and the rapid adoption of advanced healthcare technologies such as robotics and AI, the landscape of healthcare consumerism is evolving and the integration of Telehealth with OpTech is a key solution to meet future healthcare demands. The incumbent plays a key role in overseeing the successful procurement, evaluation, and deployment of OpTech-managed projects within SingHealth, ensuring compliance to SingHealth policies and processes.

As the Assistant Manager/Senior Executive (Security and Compliance), Operational Technology, you will be responsible for the following:

• Implement a systemic process to evaluate MDOTS’s vulnerability on an ongoing basis and execute risk mitigation activities.
• Provide essential information to facilitate leadership decisions regarding risk to organisational operations and medical devices across SingHealth.
• Provide consultation and advice to SingHealth Institutions regarding HIM compliance so that agencies can make informed decisions and stay aligned to HIM Security policies and standards.
• Establish processes and framework to means to monitor and track compliance and deviations.
• Oversee regular checks to ensure compliance post implementation and during operations.
• Manage IT incidents related to MDOTS, conducting timely root cause analyses implementing corrective actions, and enforcing them to prevent recurrence.
• Participate in strategic initiatives or ad-hoc projects when required.

Job Requirements

• Degree in Computer Engineering, Computer Science, Information Systems, Business, or equivalent will be advantageous.
• Minimum 4 years of experience in the IT industry, with at least 2 years in an operational IT security or risk management role. Candidates with more years of experience may be considered for the Manager role.
• Experience and knowledge of Healthcare/Gov IT, Security and Procurement policies and best practices is an advantage.
• Certification in CITPM, ITIL, CISSP, CISA, COMIT will be advantageous.
• Highly proficient in cybersecurity and IoT/IoMT and the relationship between them.
• Demonstrate proficiency in problem-solving, analytical thinking, decision-making, and conceptualisation.
• Strong written and verbal communication and influencing skills to work with stakeholders of different levels.
• Self-motivated with initiative and ability to work independently.

Jobs Responsibilities

• Undertake investigation and assessment of Transaction Monitoring alerts escalated
• Report/escalate any potential suspicious activity and/or material risk
• Prepare, provide support and coordinate all required reports, updates and dashboard
• Identification and reporting of suspicious activities for the Bank
• Maintain a current understanding of money laundering and terrorist financing issues

Job Requirements

• Min. 3-5 years of Level 2 Transaction Monitoring experience in Corporate Banking

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
lynnmak@recruitexpress.com.sg
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

• Perform analytical and testing accurately and in accordance to Standard Operating Procedures (SOPs).
• Document all results in accordance to Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP) requirements.
• Write and review Standard Operating Procedures (SOPs) and On the Job Training (OJTs) for the laboratory.
• Perform equipment qualification and analytical method validation where required.
• Perform laboratory equipment verification and calibration in accordance to procedures where required.
• Ensure all documentations and quality records are conducted in accordance to Good Manufacturing
• Practices (GMP) and Good Laboratory Practices (GLP) requirements and that they are filed in accordance to existing policies.
• Perform review and approval of test results in the Laboratory Information Management System (LIMS)

Requirement:

• Minimum Diploma in science or above
• Familiar with GMP / GLP
• Comfortable to do shift work , office hours is available too
• No experience is needed as training is provided
• Able to start immediately or within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to michelletan@recruitexpress.com.sg

Consultant: Tan Ming Hui, Michelle (Magdelene) (R21101623)

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

Development of automation test scripts
Translate functional requirements documents and technical design specification
Plan and execute automation suites
Interact with the business and other technology teams
Follow team’s standards, patterns and processes
Perform peer reviews
Integrate with other automation solutions

Job Requirements:

1-4 years of Selenium experience
1-2 years of Appium experience for Native applications preferred
Exposure/experience to TOSCA an added advantage
Prior experience in scripting using Java is must and capable enough to enhance test frameworks/test coverage.
Any exposure to handheld/kiosk devices/ATM will be +
Minimum of 2 years of Digital testing, preferably Banks
Experience in debugging skills, ability to identify build errors and help in board bring up
Exposure to build system preferably GIT, able to generate binaries and execute tests using test scripts.
Good in problem solving, analytical & communication skills
Should be flexible to do manual or automation testing

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at susmita.sahu@adecco.com.

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

• Conduct full range of audit for listed companies and SMEs, both in Singapore and overseas, from planning to completion, meet deadline consistently, a reliable and well organised team member
• Develop good problem solving skills and provide sound recommendation of management actions based on industry research, insightful analysis and investigation
• Manage stress and emotions under challenging situation - coach junior employees, communicate clearly, share learnings
• Maintain awareness of market trends and indsutry factors impacting the client, to be able to lead non-complex client meeting

Requirements:

• Degree or professional accounting qualifications recognised by ISCA
• Minimum 3 years’ relevant experience with large/mid-tier international accounting firms
• Proactive, committed and able to work under pressure
• Possess initiative and the ability to work independently
• Good communication skills, both oral and written
• Team player - approachable and personal

Responsibilities

• Undertake a gap analysis against new regulations and devise project plans to address any gaps.
• Lead the review of the Asia Frameworks in the context of Group framework development and CPS230 and other regulations to ensure key changes are considered and interpret requirements into practical/pragmatic solutions.
• Collaborate with Risk Subject Matter Experts and other functions in the first and second line, such as Procurement, Business Continuity, Compliance, Legal and teams managing operational resilience and third-party risk, in order to design, build and implement changes to governance framework, including controls, monitoring, reporting and escalation mechanisms
• Work with relevant stakeholders to design tools and templates to embed frameworks. This may involve assessing systems used currently and developing transition plans for the implementation of any new systems/tools.
• Communicate and train stakeholders across the organisation to ensure CPS230 requirements are understood and adopted;
• Chair project steering groups and monitor project progress, remove barriers, drive progress and provide status updates. Where issues are identified ensure remediation plans are in place and delivered;
• Connect with BAU functions to undertake horizon scanning to identify other factors that impact these functional areas, for example other similar local resilience regulations

Requirements:

• Minimum 5 years of experience in contributing to Business Continuity Planning/Operation Risks
• Willing to commit to 1-year contract

Interested applicant, kindly send your detailed resume to jerlinaw@recruitexpress.com.sg

CEI no.: Jerlin Aw Bi Zhi (R1218675)

Recruit Express Pte Ltd

EA Licence no.: 99C4599

At Saputo, our best comes from our people. We?re a talented and caring team with a longstanding history of excellence.?Since our first days delivering cheese on a bicycle, we?ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter?from our manufacturing plants to our office locations and everywhere in-between.

How you will make contributions that matter

Join Saputo Dairy Australia as an Administrator, Quality Calibrations at our Cobram production site. Reporting to the Quality Manager, you will be responsible for planning, controlling and maintaining the calibration programs to ensure the continued operation and compliance of product testing equipment and instruments.

Key elements of your role will include:

Maintaining documented quality procedures/work instructions/forms relating
... Click here to view more detail / apply for Administrator ? Quality Calibrations

Jobs Responsibilities

• Assisting in risk assessment of compliance system
• Understanding of local compliance laws and Head Office’s regulations to accurately identify and analyse any gaps between these two bodies
• Providing support to bridge gaps
• Partnering with local office to enhance effectiveness of compliance policies
• Supporting the Regional Assessment Committee in its consideration of the best allocation of resources on Compliance Monitoring Supporting offices in the region on compliance issues that require coordination with Head Office and between offices in the region.

Job Requirements

• Prior compliance/audit experience will be advantageous

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
lynnmak@recruitexpress.com.sg
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Jobs Responsibilities

• Identify, vet and address potential risks or escalated issues
• Utilize information from regulatory changes, new regulations, and internal policy changes to further identify new key risk areas
• Analyze comparative data, prepare and present reports related to AML risk assessments, and monitor AML related issues and escalation
• Conduct investigations and research on potentially suspicious clients
• Document and report the review/investigation findings and prepare case files
• Summarize findings of the investigation
• Advise senior management on next steps and provide recommendations on the next course of action

Job Requirements

• Prior AML experience required
• Able to commence work within short notice

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
lynnmak@recruitexpress.com.sg
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced VP, Distribution Compliance to join their team

The Job

• Assist in the identification of Distribution Compliance risk change and potential impacts on INSP business model.
• Assist in program implementation to quantify impacts and implement actions to address, manage and mitigate impacts of regulatory changes on INSP.
• Provide compliance advisory in respect of all market conduct matters specified to the tied agency, and review RCA as per the NFR framework. Support in the assessment of new initiatives and drive conduct agenda in consultation with the business.
• Monitor and track regulatory dissemination and implementation of such regulations across all relevant risk taxonomies and assist in the preparation of relevant papers for different committees including Board risk committee.
• Liaise with relevant stakeholder within Insurance in Singapore, other Global Business and Functional teams to provide support on Distribution Compliance related matters, under the guidance of the team lead
• Ensure the appropriate timely and relevant risk information collated and documented
• Proactive engagement with Business and support on Distribution Compliance matters and advisory
• Assist in the alignment of INSP operating practices with changes in Global Regulatory Compliance Standards

The Talent

• Experienced compliance practioner in the insurance industry are preferred.
• Knowledge and understanding of regulatory requirements/expectations under the FAA, SFA, Fair Dealing guidelines and the associated notices issued, including those issued by LIA with regard to life and health insurance businesses on the market conduct requirements, will be crucial in this role.
• Self driven with a strong eye on details, perseverance in meeting goals set, analytical mind, strong communication and inter-personal skills, are attributes required for the success of this role.
• Experienced candidates from the Audit industry are welcome to apply

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to cecilia.sim@adecco.com
• Email Topic: Apply VP, Distribution Compliance
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918