Total 156 Senior Executive job vacancies in Petaling Jaya, Kelana Jaya

Coordinate all activities in regards to sea export or import and/or air export or import for assigned customer.

Operation Process

• Open job file.
• Prepare shipping instruction based on customer’s instruction.
• Prepare documentation by entering data into Pegasus system.
• Prepare certificates as per shipper’s request.
• Arrange for fumigation and certificate where applicable.
• Submit pre alert. • Monitor and follow up on documents based on INCOTERM.
• Close job file after vessel/flight depart.
• Check the Ports' system to validate the Port opening and closing time.
• Apply 3rd party code for new COD Customer.
• Arrange Payment Voucher to Carrier/Co-Loader/Supplier/Vendor.
• Update Events in Pegasus.
• Update customers' website/system where applicable.

Communication with customers / vendors / network
• Place Booking & release booking confirmation to shipper (customer).
• Coordinate with port/carrier (liner/co-loader) /vendor/customer on Export arrangement via e-mails and phone.
• Follow up with customer to collect the LCL shipment.
• Coordinate with internal team to collect Empty Container and collection of Laden from customer.
• Follow up any COD payments from the consignee.
• Follow up with Carrier/Co-loader if Cargo damaged upon shipment.

Specific Activities
• Carrying out any other request made by their manager.

QUALIFICATION AND EXPERIENCE

Technical

• Minimum of 3 years in supervisory role in similar role Behavioural

• Excellent communication

• Team player

• Solution finder

• Rigorous

• Excellent inter-personal skills

• Thoroughness

• Organized

• Responsive

Language

• Fluent and technical English + local language

Free parking

You will enjoy:

• Dental
• Medical
• Birthday Leave
• Festival Leave

Get to know our Team
The COSMOS team is dedicated to building tools and processes around Grab's cloud finances. We strive to develop cutting-edge tools and frameworks that enable our software engineers to streamline their workflows, automate repetitive tasks, and focus on high-value activities. Through our commitment to innovation and collaboration, we aim to drive continuous improvement in Grab's development processes and contribute to the overall success of the organization.

Get to know the Role
In an ever-evolving, fast-paced technology landscape, we are seeking software engineers who are also independent thinkers to join our team.

• Take ownership of a wide range of engaging problem spaces that encompass the entire product lifecycle management, including front-end development, database design and management, data visualisation, building APIs, and CI/CD management, among others.
• Collaborate closely with engineers, platform teams, stakeholders from various disciplines to help solve crucial engineering and business problems.
• Adopt software engineering best practices to leverage on code integrity tools through code reviews, testing, tracing, logging and many others to ship quality code.
• Possess a strong understanding of data, including the ability to manipulate and transform data effectively, enabling data-driven decision-making.
• Demonstrate strong communication and interpersonal skills, with the ability to translate complex technical concepts into actionable business insights.

The Day-to Day Activities

• Responsible for designing, proposing, doing a trade-off analysis, implementing solutions for any problem space.
• Support the debugging and modification of complex, production software and handling user queries.
• Collaborate with the engineering team to explore and align on architectural direction geared towards scale, performance and cost efficiency.
• Be involved in code and design discussions and reviews to maintain our high development standards within the team and/or wider engineering audience.
• Work closely with service, infrastructure and data teams in building and scaling backend services and performing root cause analysis investigations.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

Responsibilities

• Develop new user-facing features using modern web technologies such as HTML5, CSS3, and JavaScript frameworks (React, Angular, Vue.js, etc.).
• Collaborate with designers to translate UI/UX design wireframes into high-quality code.
• Optimize applications for maximum speed and scalability.
• Ensure the technical feasibility of UI/UX designs and implement responsive design principles.
• Participate in code reviews to ensure code quality and standards compliance.
• Work closely with backend engineers to integrate frontend components with server-side logic.

• Stay up-to-date with emerging technologies and industry trends to continuously improve our frontend development practices.

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience).
• Proven experience as a Frontend Software Engineer or similar role, with a strong portfolio of past projects.
• Proficiency in web development technologies such as HTML, CSS, and JavaScript.
• Experience with at least one modern JavaScript framework (React, Angular, Vue.js, etc.).
• Knowledge of web performance optimization techniques and tools.
• Familiarity with version control systems (e.g., Git) and CI/CD pipelines.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.
• Ability to work independently and in a team environment.

Nice to have

• Experience with responsive design and mobile-first development.
• Knowledge of backend development technologies (Node.js, Python, etc.).
• Understanding of web security best practices.
• Experience with testing frameworks (Jest, Mocha, Jasmine, etc.).
• Contributions to open-source projects or active participation in developer communities.

• Be at the forefront at tackling the hardest problems within the financial services industry
• Team culture - highly practical and results oriented
• Free training and development, constantly improve yourself

- Own Data Science solutions for client requests and provide initial recommendations for complex client raised issues.

- Support Internal and External Clients with the understanding of Data Science design and methodology.

- Accompanied senior leaders meet with clients to understand business needs and help offer innovative solutions.

- Work on creating new solutions use cases, proof of concept and prototypes by exploring diverse data sets using tools such as Python.

- Understand Nielsen products and services to suggest new solutions for client challenges.

- Collaborate with other Data Science team units.

- Automate and develop solutions for existing processes.

- Innovate and create out of the box solutions by leveraging large and diverse data sets and state of the art technologies

• You will be the key point of contact for tenants to build long-term and sustainable relationships, as well as commercial related enquiries: sales performance evaluation & support, communication, Tenancy & House Rules compliances & obligations and other general or operational enquiries.
• You support Centre Management Office (CMO) and Service Office to coordinate trainings programs for tenant with aims at increasing customer service level and business performance in Centre.
• You organize tenant’s engagement event or meetings on regular intervals.
• You support in preparing and sending tenant circulars.
• You organize and coordinate tenant’s festive gift, including purchases for tenant’s gifts and other relevant Tenant Management inventories.
• You strategize deal structure and standardize variations for casual leasing, ie. pushcarts, ATM, vending machines, kiddies ride, etc.
• You deliver best possible lease deals by achieving or exceeding pre-defined commercial goals through negotiations strategy.
• You contribute and support yearly lease plan actions and merchandising mix for the centre.
• You contribute in goal setting and planning for casual leasing rent projection and tenant mix plans.
• You consolidate, analyse and evaluate Casual Leasing monthly gross sales performance and recommend necessary support.
• You establish and maintain comprehensive Tenant's database in Ikano Centre Management System (ICMS), Tenants Relation Management database and filling system for all tenants (i.e. sales information, licenses, permits, insurances, agreement and other correspondences).
• You monitor Tenancy and License Expiry for casual leasing and ensure timely renewal.
• You collaborate and support other departments for the improvement of tenant’s performance, tenancy, mall operations and/or other tenant’s related matters (e.g. Fit out, Mystery Shopper survey, Centre House Rules, Outstanding debts)

Senior Engineer, Firmware Engineering (Firmware Validation)

Location: KL COE, Petaling Jaya, Selangor, Malaysia 

Western Digital® 

We deliver the possibilities of data. YOU define what’s possible. 

What We Do 

We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working in an Agile development environment with opportunity to learn and grow in multiple disciplines. We want our firmware engineers to be enthusiastic, creative and adaptive in taking on problems, because they are empowered to think and act like owners.  

Innovation has always fueled and nurtured growth at Western Digital. As trusted engineers and innovators, helping solve the world’s biggest challenges energizes us and gives us purpose. 

This position is based in Western Digital Tech and Regional Center (M), which is a Center of Excellence located in Petaling Jaya, Malaysia. It is currently only open to Malaysian as there is limitation of expatriate hiring in the guideline. 

What You Will Do 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Be part of the development team that validate and deliver quality firmware for Enterprise data storage products. 
• Learn and understand complex technical hard drive specifications and apply that knowledge to enhance test suite and test processes. 
• Executed regression and end-to-end scenario test cases to validate business, system and operational requirements. 
• Develop software tools to improve test processes. 
• Proactively seize for test suite quality improvement plans with data analytic approach. 
• Devise strategies for in-depth functionality and compatibility testing of complex drive features. 
• Collaborate with Test Dev engineers, Firmware Engineers and other functional teams, independently in issue resolutions. 
• Familiar with using Protocol Analyzers to understand and analyze traces for failure investigation. 

• Design, develop, test, integrate and maintain test scripts using Python to validate WD eHDD firmware and hardware features to ensure WD product meets the quality specifications using best practices like unit test, CI and Agile methodologies. 
• Collaborate with cross-functional teams to discern, strategize, and synchronize creative methods for testing firmware functionality.
• Customize test suites to align with evolving customer and firmware requirements, as well as future architectural demands.
• Contribute to failure analysis efforts aimed at enhancing firmware quality robustness.
• Collaborate on the development and refinement of internal processes to enhance overall efficiency and performance.
• Participate in Scrum & Agile processes to strategically plan, execute, and coordinate the team's activities.
• Deliver cutting-edge storage products with SAS, SATA, PCIE interfaces. 

NIQ is seeking a highly organized and detail-oriented Sales Support Administrator with experience in Microsoft Dynamics and Microsoft Suite. The ideal candidate will be a proactive team player with excellent communication skills and a strong focus on customer satisfaction. This role requires exceptional organizational abilities, a keen eye for detail, and the ability to take decisive action. 

Responsibilities: 

• Utilize Microsoft Dynamics to support the sales team by accurately maintaining existing client and new prospect data, managing sales pipelines, and generating reports. 
• Collaborate with the sales team to ensure timely and accurate entry of client orders, including pricing, product details, and delivery schedules. 
• Provide administrative support to the sales team by preparing sales presentations, proposals, and contracts, ensuring all documents are accurate, professional, and meet company standards. 
• Monitor and track sales activities, such as customer interactions, leads, opportunities, and follow-up actions, using Microsoft Dynamics to ensure timely and effective customer engagement. 
• Assist in preparing sales forecasts and performance reports, analyzing data to identify trends, opportunities, and areas for improvement. 
• Coordinate with cross-functional teams to ensure seamless order fulfillment, resolve customer inquiries, and optimize the overall sales process. 
• Maintain up-to-date knowledge of product features, pricing, and promotions to provide accurate and relevant information to clients and the sales team. 
• Contribute to the continuous improvement of sales support processes and systems, making recommendations for enhancements and implementing approved changes. 
• Provide exceptional customer service by promptly responding to client inquiries, resolving issues, and ensuring client satisfaction throughout the sales process. 
• Collaborate with the sales team to develop and maintain positive customer relationships, identifying upselling and cross-selling opportunities

As a Senior Executive in the Above Market Customer Success Team, you will be supporting the Above Market Customer Success Consulting Lead and Analytic & Insights Lead to work with cross-functional/countries team service the regional headquarters of NIQ global clients

• Customers obsessed
  • Customer focus with a consistent approach and enhance customer satisfaction.
  • Create and grow engagement/relationships across multiple functions within the client’s regional organization. 
  • Show interest in the customer and their business/industry
• Effective Communicator
  • Able to deliver clear, complete, and correct information appropriately (even while checking for understanding)
  • Facilitating daily two-way communication with clients as well as internal stakeholders.
• Be the channel for Voice of Client
  • Be the channel for clients to share their voices and work with Consulting Lead/Analytics Lead in identifying opportunities for improvement.
  • Support the drive of NPS participation rate & positive score, and be part of the execution of NPS action plans.
• Results & Outcome Focus
  • Drive client satisfaction by providing errorless reports, developing insights based on analysis of various data-sets, and crafting actionable recommendations that lead to opportunities & outcomes, including generating sales leads for NIQ across solution/products
  • Deliver against the joint business plan designed in alignment with the client to answer the client’s business priorities.
  • Contribute to QBO.
  • Support the Consulting Lead in the Governance Process & Discussion, as well as escalation management.

NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing, support resolution on customers’ concerns in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutions; and serves as a liaison between the Commercial team, Quality Assurance, and Operations.

Responsibilities

• Drive customer loyalty by providing digital support and servicing to customers via NIQ Customer Service Online platform, working together with Global Customer Service Center
• Working with Customer Service Lead, Product Leader, and Customer Success team in building a client communication on Product Enhancement, Universe Update & Delivery Details
• Build, upload, and manage local knowledge articles reflecting the latest local service evolution in the NIQ Customer Service Online platform
• Communicate on Product Enhancement, Universe Update & Delivery Details to stakeholders
• Provide clear and accurate responses as well as market expertise to stakeholders
• Achieve competency in NIQ proprietary data mining platform and driving customer’s usage and adoption
• Achieve competency in Microsoft Dynamics, manage dashboards to track and analyze Key Performance Indicators
• Coordinate both local and international sales request as part of NIQ global network, driving NIQ’s bottom line across the organization
• Spearhead improvement projects to drive process optimization and uphold globally acclaimed NIQ data standards

NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing, support resolution on customers’ concerns in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutions; and serves as a liaison between the Commercial team, Quality Assurance, and Operations.

Responsibilities

• Drive customer loyalty by providing digital support and servicing to customers via NIQ Customer Service Online platform, working together with Global Customer Service Center
• Working with Customer Service Lead, Product Leader, and Customer Success team in building a client communication on Product Enhancement, Universe Update & Delivery Details
• Build, upload, and manage local knowledge articles reflecting the latest local service evolution in the NIQ Customer Service Online platform
• Communicate on Product Enhancement, Universe Update & Delivery Details to stakeholders
• Provide clear and accurate responses as well as market expertise to stakeholders
• Achieve competency in NIQ proprietary data mining platform and driving customer’s usage and adoption
• Achieve competency in Microsoft Dynamics, manage dashboards to track and analyze Key Performance Indicators
• Coordinate both local and international sales request as part of NIQ global network, driving NIQ’s bottom line across the organization
• Spearhead improvement projects to drive process optimization and uphold globally acclaimed NIQ data standards

As part of Bollore Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

What you will be doing

Monitor Operational Workflow to Ensure a Full Supply Chain Visibility to the Customer

• Receive and control customer bookings according to the processes in place
• Check optimizations from Optimizer if applicable and propose consolidation options
• Assign customer booking to a selection of freight forwarding agents (3PL)
• Monitor shipments on regular basis (3PL shipment confirmation, milestones completion etc.)
• Drive corrective actions when required (missing event etc.)
• Monitor delays and deliveries events using the dedicated IT solutions (internal or external TMS, BI…)
• Alert the customer team proactively in case of deviation and propose backup solutions
• Communicate with internal (regional and overseas) and external organizations, ensuring all communications generated in the dedicated IT solution (chat, tasks etc.) are handled in a timely manner
• Create reports and analysis to give a consolidated vision of the flows for customer

Deliver Customer Satisfaction

• Manage and support order management to ensure the best possible service level
• Meet deadlines and ensure completion of customer service tasks within the expected time frames
• Ensure a consistent and proactive communication flow with the customer
• Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• Prioritize, resolve and/or escalate issues to secure customers' interest
• Represent Prism internally and externally
• Act as Single point of contact for the customer
• Identify and record savings (benefits tracking) delivered to the customers
• Provide expertise in transportation management
• Use of the technologies to be more efficient and work with the CBS

Contribute to improve Partners and Vendor performance

• Monitor the 3PLs service quality and give feedback to the Operation of Contract manager
• Monitor deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• Provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• Set up and monitor corrective action plans in agreement with the 4PL HUB manager

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Proficiency in MS Office applications
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset
• Strong problem solving skills
• Ability to work under pressure

The Key Account Executive (KAE) is responsible for assisting Key Account Manager in managing and developing set of key-account customers on national level. They’re responsible for achieving sales targets in the given customers. The Key Account Executive reports to the Key Account Manager and assist KAMs in effectively managing key customer accounts by providing support and executing strategies.

Responsibilities & Key Activities:

1. Customer Business Planning; Support KAM in preparing the CBP by providing market or outlets insight, sales reporting, and other operation information
2. Promotion Planning & Execution; Audit key monthly activities and POSM/premium executed as per guideline based on JUMP merchandiser photo/report and also during market visit.
3. Business Review & Market Visit; Conduct regular market visit to store level and gather feedbacks such as building rapport with store level, perfect store execution, OSA, outlet stock aging & competitor information, identify potential growth areas & opportunities and address immediate concerns.
4. Administrative; Provide administrative support i.e. order tracking, payment request, customer claim validation, stock return (EBPS), pricing maintenance & credit note (CN) submission to customers.

Get to know our Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserving Grabbers with positive, personalized IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to know the Role

The Senior Network Engineer is expected to be a Subject Matter Expert (SME) covering network technology deployment and support. The role is required to participate in developing network strategy, standards, technology roadmaps, and network deployments. 

You are expected to: 

• Design, build and maintain the Grab network across SEA region & Romania. The network is built on Juniper, Fortinet, Cisco , F5, WLAN, SD-WAN, IOT and cloud based solutions (AWS/Azure).
• Support IT network infrastructure-related work, WiFi APs, network upgrades, office builds, expansions, and relocations.
• Develop reference architectures, design principles, and other artifacts in compliance with enterprise standards, ensuring solutions are optimally designed, secure, well performing, and integrated with other solutions.
• Actively participate in engaging with Business Stakeholders, internal GTS Teams, and Vendors to manage the outcome of the projects. 
• Lead network design and actively participate in operation reviews in the Change Management process.
• You will take part and lead problem-solving efforts, service restoration, minimizing downtime and outages
• Actively drive knowledge sharing and continuous improvement within and outside your organization.
• Liaise with ISPs and vendors to provide required services and infrastructure for a successful site launch

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role Overview:

The Digital Marketing Executive will play a pivotal role in developing and executing digital marketing strategies to enhance brand visibility, drive website traffic, and generate leads. This individual will be responsible for managing various digital channels, analyzing performance metrics, and implementing optimization tactics to maximize ROI. The ideal candidate is creative, data-driven, and adept at leveraging digital platforms to achieve marketing objectives.

Key Responsibilities:

• Develop and implement comprehensive digital marketing strategies to increase brand awareness, engagement, and conversions.
• Manage and optimize digital advertising campaigns across various platforms such as Google Ads, Facebook Ads, LinkedIn Ads, etc.
• Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of digital marketing efforts and identify areas for improvement.
• Conduct market research and competitor analysis to stay informed about industry trends and best practices.
• Collaborate with cross-functional teams, including design, content, and sales, to ensure alignment and consistency across marketing initiatives.
• Stay up-to-date with emerging digital technologies and trends, and recommend innovative approaches to enhance digital marketing activities.
• Manage relationships with external vendors and agencies as needed for digital marketing initiatives.
• Provide regular reports and insights to management on digital marketing performance, highlighting successes, challenges, and opportunities for growth.

• Bachelor's degree in Marketing, Communications, or related field.
• Proven experience in digital marketing roles, with a strong track record of success in developing and executing digital strategies.
• Proficiency in digital marketing tools and platforms, including but not limited to Google Analytics, Google Ads, Facebook Business Manager, email marketing software, and content management systems (CMS).
• Solid understanding of SEO principles and best practices.
• Excellent analytical skills with the ability to interpret data and draw actionable insights.
• Strong written and verbal communication skills, with the ability to create engaging content for various digital channels.
• Creative thinker with a passion for staying abreast of industry trends and emerging technologies.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Team player with strong interpersonal skills and the ability to collaborate effectively across departments.
• Certification in digital marketing or related fields (e.g., Google Ads certification) is a plus.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement,
• Casual work attire