Total 295 Director/C-Level Quality Assurance / Control job vacancies

The Director of Compliance will be responsible for oversight of all quality assurance operations related to the ORR Call Center and execution of project deliverables. The position will act as a member of the leadership team to recommend technological solutions to building awareness, knowledge, and skill; project manage training and reporting deliverables, and will report to the Project Director for the Call Center. 

Key Responsibilities:  

• Oversee and manage the following: 
• Design and operate quality control measures for call center and program oversight.  
• Ensure accuracy and timeliness in execution of all training, QA, and reporting project deliverables.  
• Provide direct oversight of all work streams related to training, QA, and reporting project deliverables. 
• Work closely with the call center staff, ORR (client) and client’s stakeholders in the execution of deliverables and services.  
• Ensure timely and accurate communication with client to ensure transparency and communication of medium and long-term project activities, outstanding issues, and risk mitigation. 
• Enforce uniform development and quality standards and ensure accuracy of project deliverables. 
• Develop monthly reports using available data 
• Directly supervise all subject matter experts in the development of training, FRA/SWB Supervisor and the QA Manager 
• Analyze data collection instruments, tools, and systems to ensure effectiveness and determine when necessary to update or expand systems to provide robust data to the client.  
• Work with clients and SMEs to perform needs assessments to identify critical knowledge, skills, and behaviors; produce gap analyses; and recommend appropriate learning strategies for call center employees 
• Assure all annual and monthly reports are of high quality and delivered according to contract deliverable schedule 

Basic Qualifications:  

• Masters in social services: a Bachelor’s in the same field can be substituted for the MS/MA if accompanied by a minimum of 8 years of training development work in the field of refugee resettlement 
• 3-5 years managing projects or equivalent of project management such as managing multiple aspects of deliverables, deadlines, and partner relationships  
• Minimum of 5 years experience in determining quality of services 
• Minimum of 5 years experience working with a federal client relationship  
• Active Tier 2 security clearance per contract requirements

Preferred Skills/Experience:  

• Experience conducting detailed training and/or job/task analyses  
• Experience developing both soft-skills and technical training  
• Experience with Office of Refugee Resettlement 
• Experience in a Quality Assurance or Continuous Quality Assurance position 
• Experience interacting with and advising clients  

  

Professional Skills:  

• Strong project management skills 
• Strong oral and written communication skills  
• Strong analytical, problem-solving, and decision making capabilities  
• Strong attention to detail  
• Ability to multi-task in a fast-paced environment  
• Ability to work well both individually and in a team environment  
• Ability to prioritize multiple tasks while demonstrating the initiative to complete projects with minimum supervision  
• Ability to work with all levels of internal staff, as well as outside clients and vendors  
• Ability to be flexible to handle multiple priorities and to work limited overtime as necessary  
• Ability to travel up to 25%  
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint  

  

ICF offers an excellent benefits package, an award-winning talent development program, and fosters a highly skilled, energized and empowered workforce. 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$92,986.00 - $158,076.00

Nationwide Remote Office (US99)

Non-CA Pay Range (Annual):

$143,600.00 - $266,800.00

At Infinera, your base pay is one part of your total compensation package. Your actual base pay will depend on your skills, qualifications, experience, and location. This role may be eligible for equity grants, discretionary bonuses, or commission payments. The amount of these incentives is based on the terms of the Company’s incentive plans, the Company’s financial performance, and/or individual employee job performance.

Infinera also offers paid leave, medical, 

dental, and vision coverage, 401(k), life, and disability insurance and to

eligible employees.

The R&D Quality Director role requires a unique blend of management and hands-on expertise, serving as a vital bridge between Quality and R&D. We are seeking a seasoned professional with over 20 years of industry experience, including substantial exposure to both software and hardware development. The successful candidate will lead a team of three quality managers, closely partnering with R&D to drive continuous improvements in product quality and processes. This pivotal role ensures that quality remains at the forefront of R&D efforts, fostering excellence across the entire organization.

Key Tasks & Responsibilities:

Secure Quality in Products & R&D Programs

• Q target setting and monitoring
• Process tailoring to secure programs have optimum R&D processes in place and adequately supported and deployed
• Installation & execution of Program Quality Plans and use of metrics for monitoring and analysis of process performance
• Q-Gate readiness check; product quality reviews and audits to monitor and foster process adherence

Support R&D Process Management

• Support process management with subject matter expertise on international Q standards (e.g. TL, ISO) and best practices (e.g. left shifting)
• Support the development, assessment and implementation of key R&D product and process performance measures/metrics

Drive Continual Improvement

• Promote proactive key improvement quality practices
• Support product RCA analysis on field issues escalated to R&D
• Manage process improvement projects that are aligned with strategic goals
• Provide training as it relates to driving process improvements

Value add:

• Independent and neutral Q org to secure quality in products and R&D programs
• Seamless e2e Q workflow supported via Global Quality organization

KPIs:

• Customer-perceived KPIs (CFD, Outages…)
• Q KPIs (test execution rate, test pass rate, critical faults…)
• R&D KPIs (code coverage, defect density, code review effectiveness…)
• TL9K Metrics for certified Product Categories

Key interfaces:

• R&D / ProdM / Service Teams
• Global Q Community

Required Experience:

• 15+ years of experience in SW & HW Development
• Proven Q mgmt. approach with expertise on best in class Q practices & methods
• Experienced leadership re cross-functional / international teams
• Certified auditor
• ISO9K, TL9k, CMMI & Agile
• Jira, SFDC

#LI-DW

#LI-Hybrid

Infinera is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Infinera complies with all applicable state and local laws governing nondiscrimination in employment.

Job Description

***PLEASE SEND YOUR CV IN ENGLISH***

General position summary:  

Associate Director, Regional QA Lead (LATAM & Central America) is a leader within International Quality organization who holds responsibility in ensuring quality compliance in LATAM and Central American Vertex Affiliates. This position holder has an oversight of the distribution network, including distribution partners, and will lead quality oversight initiatives associated with LATAM and Central American region. Associate Director, Regional QA Lead will also ensuring ongoing maintenance of the licenses, leading regulatory inspections, and supporting International Quality in wider regional or global projects.

This Position Reports to: Director, Market Quality

This is a hybrid role based in Sao Paulo, Brazil.

Key Responsibilities:

LATAM & Central American Regional activities:

• In cooperation with International QA teams, establish and maintain corporate quality objectives, actively promote an effective quality management system (QMS).
• Provide strategic guidance for and facilitate ongoing maintenance of processes and supporting systems.
• Act as the key liaison with Regional Business Partners in International Supply Chain and Commercial and provide strategic direction and alignment with business needs.
• Identify, assess and communicate mitigation plans for the risks determined within the region.
• Lead regional QMS harmonisation initiatives and support business partners from the QA perspective.
• Support geographical expansion activities to ensure that Quality related actions are planned into projects and completed in line with commitments.
• Oversight and maintenance of the local Drug Establishment Licenses.
• Ensure documented system is in place to support GxP compliance management both internally and externally, with all manufacturers and third parties to whom activities are delegated.
• Maintain oversight of outsourced activities and associated quality technical agreements.
• Ensure close partnership and alignment with other QA teams within Vertex in relation to product launch (process development, alignment on roles & responsibilities etc) in ensuring clear QA representation within regional affiliates.
• Support product recall and mock recall operations for Vertex LATAM and Central American sites.
• Act as the ‘go-to’ QA Subject Matter Expert.
• Maintain QA oversight of Named Patient Supply and Managed Access programs.
• Ensure QA oversight in accordance with local requirements; ensure product procurement, storage and distribution are managed in accordance with GDP requirements.
• Build effective relationships with distribution QA in order to manage issue resolution, process improvements, returns handling, KPI reporting and ensuring overall quality oversight.
• Assess the impact and approve deviations, CAPAs and Change Control related to QMS.
• In collaboration with supply chain, ensure that supply chain maps are maintained for all distribution channels.
• Manage internal audits and support external audit scheduling, scope and other qualification activities.
• Perform risk assessments relating to Distribution Partner activities.

Key technical knowledge and skills:

• Strong leadership skills with the ability to lead a team to thrive in a fast paced, evolving environment.
• Able to leverage knowledge of organisational objectives, goals and mission to shape QA initiatives.
• Takes risk-based approaches to create a variety of cost-effective solutions that ensure that compliance and business requirements are optimized.
• Broad and deep global health regulatory agency knowledge and experience across multiple GDP/GMP with current knowledge of industry trends and best practices for efficiency, compliance and effectiveness.
• Ability to recognize risks and issues impacting the budget, and develop recommendations for mitigation across scope of responsibility 
• Develop and apply creative solutions that meet demands of the function
• Excellent communication skills and a proven track record Influencing/building/promoting a culture of Quality and Excellence
• Work cross-functionally with all levels to foster exceptional collaboration.
• Root Cause Analysis tools/methodology
• Sense of urgency- ability to act quickly/escalation process/transparency
• Attention to detail
• Fluency in verbal and written English and Portuguese. Spanish would be a big plus.

Minimum qualifications:

Master’s degree and relevant work experience, or Bachelor’s degree in a scientific or allied health field (or equivalent degree) and significant years of relevant work experience.

Qualifications:

• Degree in pharmacy, chemistry, medicine, biology or a related life science
• GDP & GMP work experience, or relevant comparable background.
• Experienced Lead Auditor
• Proficiency in using Microsoft Office applications required (MS Word, MS Excel, MS PowerPoint)

Company Information

The Deputy DIPC will work with the Director for Infection Prevention and Control (DIPC) to lead, manage and provide a proactive strategic infection prevention and control service ensuring that the Trust continually improves its performance in reducing healthcare-associated infections by developing systems that are evidence-based and grounded in best practice. As a professional role model and strong clinical leader you will demonstrate an excellent understanding of infection prevention and control issues, analytical thinking and ensuring that patients are placed at the centre of care delivery.

Our Infection Prevention and Control (IPC) team is recognised for its expertise and ability to support clinical and corporate services, which continues to be vital to the delivery of safe services. Due to internal promotion we are looking for a new Deputy Director for Infection Prevention and Control to join and lead the team.
• Working in conjunction with the Director of Infection Prevention and Control (DIPC), the Deputy Director of Infection Prevention Control (DDIPC) has a strategic leadership and management responsibility for the ongoing development and sustainability of a high quality and innovative infection prevention and control service for the Trust.
• The DDIPC is operationally responsible for the delivery of the Trust Infection Prevention and Control (IPC) service, working in conjunction with the DIPC, senior members of the IPC team, as well as senior divisional and corporate colleagues across the Trust.
• The DDIPC, working within the wider team, will have significant Trust wide responsibility and will be accountable for the strategic and operational management of the IPC service.
• The post holder will have significant Trust wide responsibility with respect to developing, leading and directing the Trust’s programme to reduce healthcare-associated infections as established in national trajectories and locally as established.
• The post holder will undertake a full portfolio of responsibilities as agreed and delegated by the DIPC and will be responsible and accountable for providing comprehensive and strong professional leadership, guidance advice, support and direction in relation to infection prevention and control, antimicrobial stewardship

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.



The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.


This advert closes on Monday 1 Apr 2024

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

Our search for better is changing the lives of our customers. It’s changing the careers of our people too –creating new challenges and opportunities all the time. We’re a business that never stands still. Join us on our journey to #ForeverCaring as a Senior Director, Quality (Complaint Handling and Post Market Surveillance), and you won’t either.

 

This is a key role within the Global Quality function, driving a high-performance culture and setting the standard for Quality Excellence. We are seeking a transformative thinker and diligent executor to help improve the operational execution of Complaints & Post Market Surveillance.

The Senior Director, Quality (Complaint Handling/PMS) will be accountable for the global complaint handling and post market surveillance process for the entire business, inclusive of all business units.  You will partner with the business for timely execution of complaint investigations to enable robust feedback from our customers.  You will develop and lead a team that reviews, processes and analyzes complaints data into practical business terms to ensure proper prioritization of initiatives to improve the customer experience and deliver on our forever caring promise.  This strategic partner will collaborate with the commercial organization to ensure all channels for reporting complaints are efficient and integrated, providing them with real-time complaints progress & feedback. 

Your Accountabilities and Responsibilities:

• Define global strategy for complaint handling and post market surveillance across Convatec. 
• Turn complex complaints data/information into practical analytics to facilitate business decisions. 
• Lead, mentor, coach, and develop complaint handling and post market surveillance teams.
• Partner with business unit (BU) leaders with an emphasis in manufacturing site collaboration in BU specific complaint analysis, ensuring the right focus/actions are placed in the main areas of opportunity/concern.
• Establish clear roles & responsibilities when liaising with legal, medical, quality, regulatory, operations, engineering, and other functions in the complaint handling and post market surveillance processes.
• Own  dashboard of performance related to complaint handling and post market surveillance activities.
• Develop strategy that drives improvements in the customer experience and facilitates how customer complaints are collected throughout the world.
• Harmonize & connects global processes for efficiency.
• Define strategy with commercial on how we gather & analyze feedback from social platforms and other media streams.
• Acts as the main point of contact for complaint handling - including complaint processing, investigation, and timely closure.
• Integrate data analytics into established power BI dashboards to enable one source of truth.
• Partner with R&D (Technology & Innovation) to ensure design related complaints have a clear funnel for investigations. 
• Integrate technology into repetitive tasks, to optimize speed of processing and focus on clarity of analytics for signals & corresponding actions.
• Drive continuous improvement in corresponding processes & tools.
• Identify, hire, train, develop and maintain qualified Quality personnel to support the Quality plans, objectives and goals.

 

The Ideal Candidate should bring the following qualities to the role:

• Minimum of B.S., or equivalent, in a scientific/technical discipline is required.  Advanced degree (M.S., M.B.A, Ph.D. or equivalent) preferred.
• Experience working in an international environment in a global position is required.
• Certifications in Quality Management Systems preferred.
• (5-7) years in the medical device and/or pharmaceutical industry.
• Five to seven (5-7) years’ experience in a leadership role.
• Practical experience and global mastery in global quality standards and regulations governing medical products.
• Outstanding communication skills (both written and spoken), to all layers of the organization, including executive level.
• Emotional Intelligence/cultural awareness (interacting globally).
• Ability to think in a clear, decisive manner, remaining calm under stressful and challenging conditions.
• Ability to efficiently work through quality, organization and business issues with a focus on solutions and proactive contingency planning in support of the customer and business objectives.
• Ability to apply budgetary analysis principles and effective allocation of internal/external resources.
• Strong understanding of risk management principles and ability to apply these principles in day-to-day quality management activities, compliance issues, and business challenges.
• Commercially astute and customer focused.

Working Conditions:

• Fulltime position

Travel:

• Role is remote-based with preference to location in the United Kingdom
• Travel is expected to be approximately 25% with projected international travel

Language Skills Required:

• Speaking: English
• Writing/Reading:  English

Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen too.  It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.

This is stepping up to a challenge.

This is work that’ll move you.

#ForeverCaring #ForeverConvatec #WeAreConvatec

#LI-DB1

#LI-REMOTE

 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Responsible for the continued development and implementation of the Bancorp's compliance programs and management of the related Compliance Managers and teams, including ensuring compliance with Federal laws and regulations and industry standards. This position is responsible for providing strategic leadership / direction / oversight regarding the Bancorp's compliance risk management programs, including policies, testing, reporting, and control framework. The incumbent is responsible for analyzing current and emerging regulatory trends and proposing and implementing recommendations or system solutions to mitigate identified risk. This position is also responsible for team member development and employee engagement.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Direct, Develop and Oversee the strategic aspects of the compliance programs. this includes overseeing policies and procedures, testing programs, and the employee Education programs for the Bancorp.
• Responsible for the management, direction and oversight of Federal laws and regulations.
• Oversee / Direct the execution of the Bancorp compliance risk Assessment for the compliance programs.
• Serve as a key contact with bank regulators for compliance exams (develop and maintain relationships, facilitate discussions, demonstrate strategic leadership regarding the program and future initiatives).
• Provide periodic Reports to senior management and board Committees on industry trends, state of the compliance programs and the status of Key initiatives.
• Develop and maintain relationships between compliance risk management and associated line of business leaders to ensure the implementation of effective compliance programs across the Bancorp and related Lines of business. Actively promote a solution-oriented environment throughout the department.
• Provide compliance subject matter expertise and sponsorship for Lines of business and Bancorp projects, processes, and products.
• Work with Lines of business compliance managers and officers to identify policy and procedural enhancements. in reference to new products and new initiatives work with the teams to ensure proper Assessment of the risk, the planning of Controls and the adequate execution of those controls.
• Maintain networks with industry working groups that are dedicated to bank compliance to benchmark and share best practices.
• Provide leadership, motivation, coaching and Assessment to ensure optimum team and individual performance in Support of department, division and Bancorp goals.
• Maintain a cutting edge awareness of company goals, Regulatory and legislative developments, and industry trends.
• Leads and directs the analysis of policies and procedures, including scoring systems, strategic priorities, market share data, trends, external influences, current regulatory focuses, previous examination findings, and input from Audit and Legal.
• Conducts interviews and discussions with senior level managers to Understand process, guidelines and Technology platforms.
• Analyzes data by numerous delivery channels, geographic area, product types, facility, and even employee or officer to identify risks and Develop and recommend scope or target for the Review, corrective action/or performance gap closure. Develops and executes strategies for closing gaps in performance.
• Assess the adequacy of the business units'/affiliate's recommended corrective action to the issues or gaps identified.
• Develops and reports findings to Senior Management regarding their business lines (Legal, Audit, and Senior level Operating Committees).
• Works closely with Sr. leadership to Set strategic direction for department and executes on those goals and objectives.
• Participates and/or Leads regular meetings with peers to Build and maintain knowledge of current and emerging issues and risk in the environment.
• Reviewing and approving recommended solutions for the Regulatory Monitoring and Change management Program ownership.
• Review and address concerns from compliance testing results.
• Contribute updates to the compliance risk assessment.
• Support post-implementation validation based on risk rating.
• Reviews reporting from the Councils for use by the Regulatory Change management Committee.
• Areas of responsibility and accountability within compliance Include: consumer, commercial, Wealth & asset management, testing & practices, financial Crimes and all other relevant and applicable laws and regulations

SUPERVISORY RESPONSIBILITIES:

Manage staffing of the Compliance teams to ensure optimal performance in meeting the Risk Management Division's goals and objectives by providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

Senior Compliance Director

LOCATION -- Charlotte, North Carolina 28202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Responsible for the continued development and implementation of the Bancorp's compliance programs and management of the related Compliance Managers and teams, including ensuring compliance with Federal laws and regulations and industry standards. Responsible for providing strategic leadership / direction / oversight regarding the Bancorp's compliance risk management programs, including policies, testing, reporting, and control framework. The incumbent is responsible for analyzing current and emerging regulatory trends and proposing and implementing recommendations or system solutions to mitigate identified risk. This position is also responsible for team member development and employee engagement.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Direct, Develop and Oversee the strategic aspects of the compliance programs. this includes overseeing policies and procedures, testing programs, and the employee Education programs for the Bancorp.
• Responsible for the management, direction and oversight of Federal laws and regulations.
• Provide periodic Reports to senior management and board Committees on industry trends, state of the compliance programs and the status of Key initiatives
• Serve as a key contact with bank regulators for compliance exams (develop and maintain relationships, facilitate discussions, demonstrate strategic leadership regarding the program and future initiatives).
• Develop and maintain relationships between compliance risk management and associated line of business leaders to ensure the implementation of effective compliance programs across the Bancorp and related Lines of business. Actively promote a solution-oriented environment throughout the department.
• Provide compliance subject matter expertise and sponsorship for Lines of business and Bancorp projects, processes, and products.
• Work with Lines of business compliance managers and officers to identify policy and procedural enhancements. in reference to new products and new initiatives work with the teams to ensure proper Assessment of the risk, the planning of Controls and the adequate execution of those controls.
• Maintain networks with industry working groups that are dedicated to bank compliance to benchmark and share best practices.
• Provide leadership, motivation, coaching and Assessment to ensure optimum team and individual performance in Support of department, division and Bancorp goals.
• Maintain a cutting edge awareness of company goals, Regulatory and legislative developments, and industry trends.
• Leads and directs the analysis of policies and procedures, including scoring systems, strategic priorities, market share data, trends, external influences, current regulatory focuses, previous examination findings, and input from Audit and Legal.
• Conducts interviews and discussions with senior level managers to Understand process, guidelines and Technology platforms.
• Analyzes data by numerous delivery channels, geographic area, product types, facility, and even employee or officer to identify risks and Develop and recommend scope or target for the Review, corrective action/or performance gap closure. Develops and executes strategies for closing gaps in performance.
• Assess the adequacy of the business units'/affiliate's recommended corrective action to the issues or gaps identified.
• Develops and reports findings to Senior Management regarding their business lines (Legal, Audit, and Senior level Operating Committees).
• Works closely with Sr. leadership to Set strategic direction for department and executes on those goals and objectives.
• Participates and/or Leads regular meetings with peers to Build and maintain knowledge of current and emerging issues and risk in the environment.
• Reviewing and approving recommended solutions for the Regulatory Monitoring and Change management Program ownership.
• Reviews reporting from the Councils for use by the Regulatory Change management Committee.
• Areas of responsibility and accountability within compliance Include: consumer, commercial, Wealth & asset management, testing & practices, financial Crimes and all other relevant and applicable laws and regulations

SUPERVISORY RESPONSIBILITIES: Manage staffing of the Compliance teams to ensure optimal performance in meeting the Risk Management Division's goals and objectives by providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Bachelor's degree or equivalent work experience required.
• Must have 10+ years’ experience in compliance and preferably 10+ years in the financial services industry, including direct accountability for critical business functions.
• Demonstrates working or functional proficiency sufficient to apply the use of software applications (Micro-Soft Office Suite) without assistance and minimal supervision.
• Able to understand and conceptualize basic statistical analysis and theories. Solid experience in manipulating (validating, correcting, reformatting, and transforming) data into more than one format (e.g. spreadsheets, flat files, databases, etc.).
• Strong analytical skills required to gather, assesses and present quantitative and qualitative data.
• Able to develop and support conclusions and make practical recommendations to the business Lines and/or Affiliates. Ability to develop and implement controlled, systematic step-by-step processes based on guidance and procedures.
• Ability to work independently and in a team to plan and accomplish a project or elements of a project (complexity of project scope to depend on seniority), identifying responsibilities, tasks, deadlines and pursuing their timely completion.
• Advanced understanding of consumer finance and of Fifth Third banking and mortgage products, business lines, affiliate structure and operations, and corporate support organization. Including, the Bank's management teams and decision-making operations.
• Ability to work with a team, to identify and solve problems or resolve issues, including members from other units such as the Legal department, audit department, or business unit.
• Strong understanding of the Federal Reserve and Consumer Financial Protection Bureau (CFPB) examination standards and general regulatory issuances.
• Advanced understanding of the operations and interdependencies of the Affiliates and Bancorp.
• Including back-office operations related to credit products.
• Advanced understanding of fair lending and responsible banking laws and regulations and the technical requirements of the Community Reinvestment Act (CRA), interagency fair lending.
• Examination Procedures (IFLEP) and the Interagency CRA Examination Procedures (IEP).
• Excellent oral and written communication skills. Effectively communicates upward, downward and laterally. Displays a positive business presence with management and external contacts.

WORKING CONDITIONS:

• Normal office environment with little exposure to dust, noise, temperature and the like.
• Extended viewing of a CRT screen.

Compliance Director

LOCATION -- Cincinnati, Ohio 45202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

The Goldman Sachs Group, Inc. is a leading global financial services firm providing investment banking, securities and investment management firm. Goldman Sachs provides a wide range of services worldwide to a substantial and diversified client base that includes corporations, financial institutions, governments and high net worth individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in London, Frankfurt, Tokyo, Hong Kong, Singapore and other major financial centers around the world.

Job Summary & Responsibilities

Global Compliance prevents, detects and mitigates compliance, regulatory and reputational risk across the firm and helps to strengthen the firm's culture of compliance. Compliance accomplishes these through the firm's enterprise-wide compliance risk management program. As an independent control function and part of the firm's second line of defense, Compliance assesses the firm's compliance, regulatory and reputational risk; monitors for compliance with new or amended laws, rules and regulations; designs and implements controls, policies, procedures and training; conducts independent testing; investigates, surveils and monitors for compliance risks and breaches; and leads the firm's responses to regulatory examinations, audits and inquiries.

Financial Crime Compliance ("FCC") is part of the firm's Global Compliance Division and is responsible for coordinating the firmwide anti-financial crime program. The team designs, develops, implements and oversees a wide range of systems and controls designed to prevent and detect money laundering, terrorist financing, government sanctions violations, fraud, corruption and other misconduct. Within FCC, the Conduct and Integrity (“C&I”) team is responsible for the firm’s Business Integrity, Insider Threat and Conduct Risk Programs.

The successful candidate will engage in the FCC C&I program across Asia-Pacific, promoting the highest standards of employee conduct and business integrity in order to support the regional and firmwide anti-financial crime program.

Responsibilities

• Championing the firm’s Business Integrity/Whistleblower Program
• Promoting the firm’s Core Values, Business Principles, and Code of Business Conduct and Ethics
• Identifying, measuring and managing Conduct Risk
• Investigating suspected breaches
• Implementing robust preventative and detective controls, policies and procedures, and training
• Providing insightful metrics and management information

Experience / Skill Requirements

• Significant experience leading complex and sensitive investigations
• Detail-oriented, well organised and able to work autonomously
• Excellent written and verbal communication skills
• Exceptional interpersonal skills and stakeholder management

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2024. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

You should have a track record in leading teams and bringing about change in an engaging and impactful way.If you would like to have an informal discussion about this exciting and challenging opportunity please contact Helen Day, Director of Nursing & quality by emailing helen.day22@nhs.net Shortlisted candidates will be required to attend for the interview

about the company
Our client is a life insurer based in Singapore. They are now looking for a Director, Global Financial Crime Compliance to be responsible for leading the financial crimes compliance function for the group. This role will cover global markets.

about the job
You will be responsible for ensuring that the organisation complies with all relevant laws, regulations, and policies related to financial crimes on a global scale. You will work closely with various internal teams to develop, implement, and maintain effective compliance programs and controls to mitigate the risk of financial crimes, including money laundering, economic sanctions, fraud, and corruption.

about the manager/team
This is an individual contributor role, reporting to the Group Chief Compliance Officer.

skills and experience required

• Certified AML Specialist or similar qualification is ideal
• Minimum Bachelor's Degree
• Regional/global experience in financial crimes compliance in the financial services sector. Insurance experience will be a plus.

To apply online please use the 'apply' function

GLOBAL COMPLIANCE

Our division prevents, detects and mitigates compliance, regulatory and reputational risk across the firm and helps to strengthen the firm’s culture of compliance. Compliance accomplishes these through the firm’s enterprise-wide compliance risk management program. As an independent control function and part of the firm’s second line of defense, Compliance assesses the firm’s compliance, regulatory and reputational risk; monitors for compliance with new or amended laws, rules and regulations; designs and implements controls, policies, procedures and training; conducts independent testing; investigates, surveils and monitors for compliance risks and breaches; and leads the firm’s responses to regulatory examinations, audits and inquiries. You'll be part of a team with members from a wide range of academic and professional backgrounds, such as law, accounting, sales, and trading. We look for those who possess sound judgment, curiosity, and are able to adapt to a changing regulatory landscape.

YOUR IMPACT

In Federation Compliance in Singapore, you will cover the Federation in Singapore, Hong Kong, China and other Asia Pacific markets. You will also participate in region-wide and global initiatives to enact the Global Compliance mandate. To fulfill this role and responsibilities, you will be:

• Conducting risk identification, measurement and assessment
• Monitoring for compliance with laws, rules, regulations and policies
• Participating in firm responses to regulatory examinations, audits and inquiries
• Performing surveillance and investigations of business activities
• Testing the effectiveness of controls
• Writing policies and procedures
• Communicating regulatory requirements and firm policy expectations to educate others

HOW YOU WILL FULFILL YOUR POTENTIAL

Federation Compliance provides compliance coverage to the Operations, Technology, Finance, Risk, Services and Human Capital Management divisions (“the Federation”). This includes:

• Advise, challenge and influence the Federation about regulations, policies and reputational risk
• Identify, investigate and manage compliance issues involving the Federation
• Analyze regulatory changes and enforcement actions to assess the impact to the Federation, and participate in work to ensure the business is able to support new requirements
• Review surveillance alerts and conduct forensic reviews to monitor the Federation’s compliance with regulations and firm policies
• Recommend compliance testing work to be performed for the Federation
• Draft and assist in the implementation of policies and procedures
• Develop and deliver communication and training to the Federation

Basic Qualifications

A strong candidate for Federation Compliance will satisfy the following criteria:

• Bachelor’s degree; advanced degree in relevant field (e.g., J.D., LL.M., M.B.A.) is a plus but not required
• At least 5-7 years of work experience, including 3 years as a compliance officer or in a risk management role focused on regulatory requirements
• Knowledge of operational practices in securities and derivatives markets
• Knowledge of regulations, practices and markets infrastructure
• Experience working as a regulator, interacting with regulators, or supporting regulatory audits or inquiries

A strong candidate for Federation Compliance will possess the following skills:

• Clear, concise communications skills; able to communicate with impact at senior levels
• Able and willing to challenge; comfortable with inter-personal conflict; able to build strong professional rapport with stakeholders while maintaining independence as a risk manager
• Sound judgment, ethics and integrity
• Fast learner; able to adapt to business and regulatory changes; interest to challenge status quo and find new solutions
• Proficient in using technology; able to analyze data sets and summarize findings; comfortable learning new technologies, both as a user and to identify risks
• Team-oriented and supportive of others’ success; comfortable representing a team work product to stakeholders

About the Role

Looking for a driven Associate Director for our Healthcare domain. You will drive the lifecycle of cybersecurity policies, standards, guidelines, and control libraries. Your role involves developing and adjusting cybersecurity policies, enhancing cybersecurity maturity, and ensuring effective stakeholder management, active listening, and alignment with business and policy requirements. Your expertise in continuous improvement, governance, risk management, and compliance will be pivotal in this position. You will be reporting to the Director.

Job Description

• Be the integrator and main point of contact for the development and maintenance of cybersecurity policies, standards, guidelines, and control libraries, fostering collaboration across stakeholders in the public healthcare sector.
• Represent the team from a sectoral cybersecurity perspective, evaluating stakeholders' requirements, expectations, and interactions.
• Drive alignment with stakeholders, including CIOs, CISOs, and other functional leaders.
• Facilitate the rollout of campaigns on policies, risk management frameworks, and assessment methodologies.
• Lead the cybersecurity policies adherence program and innovate to instill a culture of cyber risk awareness in decision-making.
• Proactively evaluate evolving risk trends, posture, and the changing threat landscape to ensure policies, standards, guidelines, and control libraries remain relevant.
• Own the development and continuous improvement of the cybersecurity policies socialisation campaign.
• Evaluate emerging technologies, trends, and regulatory changes.
• Maintain effective relationships with peers, stakeholders, and regulators, integrating policy adherence into the sector's overall strategic objectives.
• Demonstrate domain expertise, fostering continuous learning by creating content, presenting, and supporting a culture of learning.
• Responsible for any other ad hoc duties assigned.

Requirements

• Bachelor in Computer Science /Information Technology or relevant field.
• Recognised industry-leading certifications in relevant areas such as CISM, CRISC, CISSP, and GIAC certifications.
• Experience in policy, standard, and guideline implementation in the cybersecurity and technology risk domain.
• Solid technical writing skills with attention to detail.
• Working knowledge of recognised frameworks and standards such as IM8, NIST CSF, COBIT5/2019, and ISO27000 series.
• Command a good understanding and experience in cybersecurity, risk management, and compliance concepts and processes.
• Ability to consult and influence stakeholders on alignment of outcomes and desired technical solutions.
• Analytical skills to analyse, design, and develop a solution roadmap and implementation plan based upon a current vs. future state.
• Working knowledge of balancing security and business needs.
• Knowledgeable about the full range of services within a cybersecurity function and able to discuss overall solutions.
• Experience sustaining operational stability through various life cycle phases.
• Able to lead early-stage customer interactions on cybersecurity design.
• Adept at navigating the organisational matrix, understanding people's roles, anticipating obstacles, and identifying workarounds.
• Understand how internal and external business models work, facilitating active customer engagement.
• Articulate the value of what is most important to stakeholders to achieve desired outcomes.
• Produce functional area information in sufficient detail for cross-functional teams using presentation and storytelling concepts.
• Possess extensive knowledge of cybersecurity services in the portfolio and proficiency in discussing each area.
• Demonstrate working knowledge of a large organization and cross-functional teams.
• Proven Change Management capabilities.
• Anticipate obstacles, identify workarounds, leverage resources, and rally teammates.
• Strong interpersonal skills, including creativity and curiosity, with the ability to effectively communicate and influence across all organisational levels.
• Proven analytical and problem resolution skills, along with the ability to influence and build consensus with other stakeholders.

About the Company

Our client offers the benefits of a work environment that is stable and cohesive. You will enjoy working with up-to-date technology, and opportunity for growth with ATTRACTIVE BONUS.

Interest & Apply

Interested applicants, please send your resume to jsalim@morganmckinley.com with your current resume and expected salary for a confidential discussion.

EA Personnel Name: Janice Meidalina Salim

EA Personnel Registration No.: R23118765

EA License No.: 11C5502

Job Description:

Baptist Health is looking for a Regional Director, Compliance and Privacy - East to join our team. This is a remote position that requires residency in KY, IN, or IL

Directs and monitors physician practice-related compliance activities on a daily basis which may include more than 50 physical locations and/or more than 200 physicians and non-physician practitioners as well as their support staff, including practice acquisitions in the assigned region.  Contributes to the fulfillment of the mission and vision by planning, designing, implementing and maintaining professional practice programs, policies and procedures.  Assists in the implementation of system-wide and professional practice policies and procedures, develops and conducts educational programs and administers reviews related to the Baptist Health HIPAA Privacy Program.  Oversees all ongoing regional activities related to the development, implementation, maintenance of and adherence to the Baptist Health policies and procedures covering the privacy of, and access to Protected Health Information (PHI) in compliance with federal and state laws and BHS policies and procedures.

Responsible for the due diligence on compliance-related issues and determines the appropriate corrective action, to include the identification of operational gaps, process improvement needs, identification of educational opportunities and coordinating resolution.  Communicates findings and recommendations to the BHMG regional leadership team and facilitates effective resolutions in a timely manner.

This position requires frequent travel within assigned region (up to 60%).  Travel expenses may be reimbursable according to the Baptist Health Travel policy. 

Minimum Requirements

• A bachelor’s degree with a minimum of five years of experience in physician practice operations, compliance, medical billing, or related area is required. 

• Minimum of three years of management experience in physician practice operations, compliance, or other related area is required.  (A minimum of five years' work experience which demonstrates strong leadership may be considered in lieu of management experience.)

• Demonstrated leadership skills with strong commitment to assume responsibility and effectively collaborate across all levels of an organization.

• Physician Coding Certification (by AHIMA and/or AAPC) and/or Certification in Compliance (HCCA or AAPC) and experience in physician procedural and diagnosis coding, third party payer reimbursement, and CMS requirements specific to Medicare Part B preferred.

• Exceptional organizational and time management skills and the ability to maintain strict confidentiality at all times is required.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Sales - Client Relationship Director
Location - London International House (Hybrid)
Salary - Competitive + Commission

Our mission within the Enterprise sales team is to work with our customers to identify areas of growth, areas where we do not currently deliver into and new projects to support customer outcomes.

To achieve this goal, we need to supercharge growth and drive new business opportunities into accounts that sit within the Enterprise world.

Day in 'Life of a Client Relationship Director'
Identify, liaise and influence a range of stakeholders including c-level contacts within customers to maximise high value, long-term sales opportunities and account yield.
Prospect for new revenue streams whilst maintaining and growing existing lines of revenue .
Develop and nurture relationships with senior stakeholders in order to drive new business streams within existing clients.
Effectively direct client scoping meetings with internal and external stakeholders to understand complex customer requirements and create opportunities
Prepare and lead large scale bids, proposals and presentations to meet customer requirements with relevant internal SME's owning the process end to end.
Input, analyse and interpret all relevant sales MI data to prioritise your opportunity pipeline and identify account growth opportunity utilising Microsoft Dynamics

What You'll' Bring
Good communication for internal and external stakeholders up to C suite level
Driven and hungry for the sale
Dynamic and innovative
Willing to challenge the status quo
Demonstrable success in sales


A little about QA:
At QA, our mission is powering people's potential.
We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We're experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we're proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.

You can find out more about Life at QA here.

Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
You'll also have the chance to be part of the 110 Club, an amazing incentive-based reward for our Sales Teams, which will see you go on a fantastic all expenses paid VIP weekend abroad! Recent destinations include Las Vegas, Miami, New York.


How we'll help with finance matters
In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.


Personal growth
Learning and opportunity is at the core of what we do - and that applies to you too!
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.


Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this.


We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.


If this is what you're looking for, here are the next steps:

Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - Giselle Rodrigues or email me: - happy to help!

#LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring

Proud member of the Disability Confident employer scheme