Total 90 job vacancies by Minor International

We are looking to appoint a Director of Franchising at Minor Hotels. This pivotal role, reporting directly to the Chief Operating Officer, will be responsible for shaping and driving the strategic vision and operational performance of our franchising division within Australia and New Zealand.

The Director of Franchising will play a crucial role in expanding Minor Hotels' footprint, ensuring alignment with our overall corporate objectives, and fostering successful partnerships with franchisees. This position demands a forward-thinking leader with a strong background in franchise management, business development, and a deep understanding of the hospitality industry to propel our franchising efforts to new heights.

Key Responsibilities Include:

• Develop, implement and manage a comprehensive franchise strategy for Minor Hotels in Australia and New Zealand, ensuring alignment with business growth objectives
• Monitor franchisee performance and profitability, identify areas for improvement, and provide guidance and support to improve performance
• Build Franchising Operating Procedures, Metrics, Systems and Processes for Minor Hotels Brands in Australia and New Zealand
• Develop and execute franchisee training programs to ensure compliance with brand standards and operational best practices
• Work with franchise partners to open new franchise operations and manage changeovers as and when directed, providing assistance in the training of new and existing teams
• Work closely with franchise partners to develop a professional relationship to achieve desired results for all stakeholders
• Negotiate and execute franchise agreements and ensure compliance with franchisee contract terms
• Ensure compliance to all brand standards within franchise operations

We are seeking a seasoned Director of Operations - Strategy and New Ventures to join our leadership team at Minor Hotels.

This strategic role will work closely with our Directors of Operations and Cluster General Managers to lead the development and execution of initiatives that drive operational efficiency and excellence across our hotel portfolio. The ideal candidate will be an influential leader, playing a critical role in aligning organisational goals with customer satisfaction and the optimal use of resources, while identifying and implementing high-level solutions to complex organisational challenges.

Key Responsibilities Include:

• Lead the development and execution of strategic objectives, ensuring alignment with overall business goals and customer satisfaction.
• Collaborate with senior leadership to address key organisational and operational challenges, recommending strategic solutions that enhance long-term business performance.
• Evaluate and redesign systems and structures at a strategic level to increase efficiency and organisational effectiveness.
• Engage with senior management and staff to review current operations, identify inefficiencies, and drive transformative changes that enhance workflow and resource management.
• Provide high-level guidance on organisational structuring, process improvements, and system enhancements to maximise efficiency.
• Oversee the analysis of workflows, organisational structures, and job functions, preparing comprehensive reports and strategic proposals to improve operational performance.
• Develop and present strategic recommendations for procedural revisions, structuring, and optimised resource allocation, focusing on scalability for new properties in the pipeline.
• Partner with Directors of Operations to develop and implement procedures for new property acquisitions, ensuring the seamless integration of operational standards and efficiencies into new properties.
• Take a lead role in driving the implementation of approved recommendations, managing change initiatives, issuing revised procedural guidelines, and ensuring organisational alignment.
• Continuously monitor operational performance, advising senior leadership on deviations from standards and identifying further opportunities for efficiency and growth, particularly in relation to property expansion.

Approved Sponsor: Oaks Hotels & Resorts Suites

Expected hours: 38 per week

Location: Level 10, 316 Adelaide Street, Brisbane QLD 4000

The Chief Steward’s role within our Resorts plays a significant part in delivering amazing stories to our guests. As Chief Steward you will control the inventory of all equipment, crockery, cutlery and glassware as well as managing the stewarding team in order to ensure a clean and safe working environment for the F&B team. The stewarding team need to be fully trained on all aspects of chemical handling, operating the dish washing machine, and cleaning of kitchens and all kitchen equipment. Recycling and garbage disposal along with HACCP practices need to be clearly explained and performed on a daily basis to ensure compliance with Government standards as well as corporate F&B standards. Motivating the stewarding team on all of the above duties is one of the keys to delivering a successful performance as the Chief Steward!

Exciting opportunity to join the Revenue Management team in Bangkok, located at Minor Hotels headquarters, this leadership position will lead Revenue Management functions for multiply countries in SEA including Vietnam, Malaysia, Indonesia, Laos, Cambodia and India.  

As Area Director of Revenue Management, Minor Hotels you will be responsible to maximize revenue, market share and profits for multiple hotels, across multiple brands through the strategic coordination of revenue management processes and procedures. This role will drive the continued development and growth of customer service standards, revenue and profits from multiple hotels and brands and to deliver Minor’s Core Value relating to result, customer, people, innovative and partnership.

Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels  employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

• To partner closely with key stakeholders to drive Total Hotel Profit Optimization (THPO) across Rooms, F&B, Spa, Activities, and other revenues.  Explicitly quantify and weigh key drivers of contribution margin when formulating, explaining, and executing strategies across the Hotel / Resort.
• To discuss regularly with Commercial and Operational Leaders of F&B, Spa, Activities, and other revenues to support strategies and analyses of products, marketing, pricing, and packaging.  Activities include, but are not limited to, competitive analysis, modelling, menu engineering and promotional activity.
• To collaborate with stakeholders from all hotels to ensure optimal business outcomes for all hotels in the sub-region
• To participate in all weekly revenue, group and other meetings, as appropriate, to ensure optimal business outcomes for all hotels in sub-region.
• To support all hotels as needed in the planning and execution of daily pricing and availability strategies, as required.
• Be responsible, with the support of the other Revenue Directors for all recruitment & selection into the shared Revenue support functions.
• To prepare weekly accurate 3 months forecast for hotel rooms revenue by Market Segment/Day.
• To prepare monthly accurate 12 months forecast for hotel rooms revenue by Market Segment.
• To actively participate in the production of the hotel’s annual budget and to assist in the creation, update and evaluation of the hotel Sales and Marketing plan.
• To set and effectively communicate the hotels pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality.
• To prepare and chair a weekly Revenue Meeting. Collate and distribute meeting minutes of notes on forecast and strategy changes, including weekly action plan.
• To ensure compliance with brands, regional and owning company Processes and Procedures pertaining to Revenue Management.
• To continuously manipulate availability & rates while ensuring parity across all distribution channels.  This allows maximum flexibility to capture all market buying patterns while optimizing REVPAR.
• To introduce incremental revenue generators to maximize overall hotels revenue.
• To provide the sales team with performance analysis of top producing accounts, thus providing required analysis to support pricing and re-contracting.
• Set monthly targets of upselling revenue for front office and reservations department.
• Monitor competitor availability and pricing on a daily basis, using all available tools such as Industry Reports, Internet, Ring Around, Dummy Bookings etc, and subsequently analyze & report actual performance versus competitive set.
• Ensure available technology (PMS & RMS) is fully utilized and understood according to property specific business mix and requirements.
• Ensure optimal use, and measure performance on all distribution channels, to ensure that fair market share is achieved if not surpassed, e.g. iHotelier, GDS, Anantara.com, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.
• Assist the Sales & Marketing Team in devising marketing campaigns, to ensure that the Hotel reaches the right people, at the right time, in the right place.
• Maintaining high standards of data quality through system maintenance.
• Responsible to drive maximum revenues through preferred brand booking channels by applying relevant pricing and inventory management.
• Ensure weekly/monthly reporting to the regional/corporate office is adhered to in a timely manner.
• Implement a database of historical data and supervise its continuous daily capture, and subsequently produce a calendar of events required for revenue and pricing decisions.
• Carry out analysis of Booking Patterns & Market Trends and ensure that these are recorded to facilitate future decisions.
• Liaise with Corporate Marketing to ensure all promotion / programmes are fully understood and right for the business.
• Understand the dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors and all demand generators for the destination.
• Ensure an effective Training & Development Calendar is in place & adhered to, that all Team members have a Personal Development Plan and clearly defined objectives, and that a Succession Plan exists within the department.

You will lead the Food & Beverage division, driving the Food & Beverage team in all aspects, from business planning and organizing to operations and administration. You will be responsible for achieving the highest customer satisfaction, brand and quality standards, as well as bringing creativity and variety to our food & beverage offering. You will manage the financial aspects of the department to achieve the budgeted revenues, profit and food & beverage costs whilst maintaining food and beverage quality. You will maintain the team member performance and development at the superior level – grooming ‘good’ to ‘great’ and achieve the targeted team member satisfaction. You will work closely with the sales & catering, marketing and banquet teams to maximize the business results. Your reporting line will be to the General Manager and part of the executive team of the hotel.

Working closely with the Hotel's General Manager, Corporate Office and your team, you will set up, establish and drive the hotel’s financial performance and create results by maximizing sales efforts with innovative marketing ideas. You will develop rapport with key clients and feel comfortable taking risks by entering into new markets. You will attend domestic as well as international trade shows and major market events to drive new business and increase sales for the hotel. You will be responsible for building and developing the hotel’s sales and marketing leadership in your geographic assignment. Through your effective management, passion and enthusiasm, you will be able to successfully inspire and coach your team and ensure marketing brand standards are fully respected. You will also oversee the implementation of marketing and PR strategies to meet changing market and competitive conditions, as well as monitoring competitors marketing and PR activities. We would like you to establish and maintain relationships with industry influencers and key strategic partners as well as to maintain a consistent brand image throughout all sales, PR, marketing and communication activities

You will support the Director of Finance on the (hotel / resort)'s financial strategy, operational performance, financial reporting, setting up & optimizing internal controls, team management & development, capital expenditure review & developing productive relationships with 3rd parties in the region. The role will work closely with the Director of Finance, General Manager, cross functional Executive Team & Corporate Office to set up, establish & drive the performance of the (hotel / resort).

You will be one of the key Leaders on property. From business planning to team member engagement strategy to learning and development compensation and benefits to communication, the management team will look to you to take the lead. You will be involved in not only managing the People & Culture function but ensuring the success of the operation through effective business planning, talent management and performance monitoring. You will be responsible for ensuring the wellbeing of our team members throughout their journey.

As the Cluster Director of Sales - Chinese Market, you will be one of the principal pillars of the designated hotels for the Chinese market, passionately and enthusiastically directing the day-to-day activities of the sales team by inspiring and coaching them to drive results. Further, you will drive the preparation of the annual departmental operating budget, hotel sales, marketing, and business plan. 

As the Cluster Director of Sales - Chinese Market, you will be involved in sales forecasting with the Revenue Manager and also developing special events and sales blitzes to showcase the designated hotels to potential clients. You will develop rapport with key clients and feel comfortable taking risks by entering into new markets. You will have a presence at trade shows and major market events, locally and internationally to promote new business and increase sales for the designated hotels.

This position reports to the Cluster Director of Sales & Business Development of the designated hotels.

You will manage the Engineering department, ensuring the efficient running of the all hotel facilities, including all fire and life safety equipment and systems. It will be your responsibility to plan and manage all preventative maintenance work, new projects, extensions, and renovations. You will be involved in preparing the Engineering budget for the property, and will provide the Engineering knowledge for the hotel strategic and operational plans. You will monitor energy usage in the hotel, and implement initiatives to conserve energy wherever possible.

You will manage the Engineering department, ensuring the efficient running of the all hotel facilities, including all fire and life safety equipment and systems. It will be your responsibility to plan and manage all preventative maintenance work, new projects, extensions, and renovations. You will be involved in preparing the Engineering budget for the property, and will provide the Engineering knowledge for the hotel strategic and operational plans. You will monitor energy usage in the hotel, and implement initiatives to conserve energy wherever possible.

The Wellness - Assistant Director of Sales is a key leadership role responsible for driving revenue growth and promoting the wellness offerings of Layan Life at Anantara Layan Phuket Resort. (Based in Phuket)

This individual will be instrumental in shaping and executing strategies that elevate the hotel’s wellness initiatives, ensuring they are seamlessly integrated into the overall guest experience. The Wellness Director of Sales will manage client relationships, develop innovative sales tactics, and build partnerships that align with the hotel’s brand values of luxury, relaxation, and holistic well-being.

Key Responsibilities

Sales Strategy & Revenue Growth

• Develop and implement a comprehensive sales strategy to maximize revenue for wellness-related services, including spa treatments, fitness programs, retreats, and holistic wellness experiences.
• Identify key target markets, including high-net-worth individuals, wellness influencers, corporate wellness programs, and destination retreats, to drive new business opportunities.
• Meet or exceed revenue targets by actively soliciting new business and managing existing client accounts within the wellness segment.

Client Relations & Partnerships

• Cultivate and maintain strong relationships with wellness-oriented travel agents, corporate clients, wellness tour operators, and industry professionals.
• Partner with international wellness brands, influencers, and holistic health professionals to enhance the hotel’s wellness programs and offerings.
• Represent the hotel at industry trade shows, wellness conferences, and networking events to increase market exposure and attract high-value clientele.

Marketing & Product Development

• Collaborate with the marketing team to create effective campaigns that promote wellness offerings, including targeted promotions, retreats, and seasonal packages.
• Work closely with spa, fitness, and culinary teams to continuously refine and enhance wellness services, ensuring they meet the evolving needs of discerning guests.
• Stay updated on the latest trends in wellness tourism, spa services, and holistic health to recommend new product offerings that elevate the guest experience.

Leadership & Team Development

• Lead and mentor the wellness sales team, providing guidance on client acquisition, relationship management, and sales techniques.
• Foster a positive team culture that prioritizes collaboration, professional development, and excellence in service.

Financial & Performance Reporting

• Prepare regular reports on sales performance, forecasting, and market trends to provide insight and actionable recommendations to the executive team.
• Monitor key metrics, including revenue, client satisfaction, and market share, to ensure the success of the wellness sales strategy.

You will manage the Engineering department, ensuring the efficient running of the all hotel facilities, including all fire and life safety equipment and systems. It will be your responsibility to plan and manage all preventative maintenance work, new projects, extensions, and renovations. You will be involved in preparing the Engineering budget for the property, and will provide the Engineering knowledge for the hotel strategic and operational plans. You will monitor energy usage in the hotel, and implement initiatives to conserve energy wherever possible.

You will be the Food & Beverage leadership expert, driving the Food & Beverage team in all aspects, from business planning and organizing to operations and administration. You will be responsible for achieving the highest customer satisfaction, brand and quality standards, as well as bringing creativity and variety to our food & beverage offering. Further you will manage the financial aspects of the department to achieve the budgeted revenues, profit and food & beverage costs whilst maintaining food and beverage quality. You will maintain the team member performance and development at the superior level – grooming ‘good’ to ‘great’ and achieve the targeted team member satisfaction. FInally you woul work closely with the sales & catering, marketing and banquet teams to maximize the business results.

You work closely with the General Manager, Corporate Office and your team to set up, establish and drive the hotels' financial performance and creating results by maximizing efforts with innovative marketing and communication ideas. You will develop rapports with key media and international media agencies.. You will be responsible to build and develop the hotels' sales and marketing leadership in your geographic assignment. Through your effective management, passion and enthusiasm you will be able to successfully inspire and coach your team and ensure marketing brand standards are fully respected. You would also oversees the implementation of marketing and PR strategies to meet changing market and competitive conditions as well as monitoring competitor marketing and PR activities. With the growing importance of social media the responsibility for monitoring and implementation lies with his role. We would like you to establish and maintain relationships with industry influencers and key strategic partners as well as to maintain a consistent brand image throughout all sales, PR, marketing and MarCom activities. Lastly you would oversees the implementation of the brand strategy and brand standards at a hotel level and implements corrective measures if necessary.

Key Responsibilities
•    Manage, develop and implement a marketing and communications strategy by property for the Hotels & Resorts located in the assigned region
•    Manage all brand, advertising and marketing, creative and media buying
•    Maintain and direct all third party related agencies as per the hotels and resorts requirements
•    Manage an effective e-Communications and social media strategy to support the overall business objectives
•    Identify potential sponsorship and promotional opportunities for each property and manage the strategic business alliances and relationships
•    Monitor industry trends and keep senior managers appraised of brand perceptions and any potential issues that would have a negative impact on the business
•    Liaise and meet regularly with individual property General Managers and Department Heads to ensure that all specific requirements for marketing related work are managed
•    Effectively communicates with all levels, manage reports
•    A strong leader, who can articulate a vision and translate it to reality
•    Brand ambassador
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