Total 49,259 customer service job vacancies in Singapore

客戶獲取專家的職責

• 透過引導客戶完成諮詢流程來實現績效目標 • 與新客戶和現有客戶發展客戶關係

• 與支持組織的員工建立和發展關係 • 為新舊客戶制定清晰的財務計畫提供專業的最佳建議

• 遵守嚴格的風險管理程序

• 確定與一系列零售產品相關的財務要求並為新舊客戶制定明確的財務計劃

• 確保始終如一地提供最高水準的客戶服務

• 根據目標和標準與新舊客戶建立關係

• 確保完全遵守所有相關的公司政策、程序以及法律和監管要求

該職位具有強大的業務發展要素 - 產生新的潛在客戶/客戶關係是關鍵

套餐及福利：

津貼計劃可滿足您的基本需求。

增加收入的機會（每月基本津貼+無限佣金+無限獎勵）。

由經驗豐富的從業者提供培訓、輔導和指導

每年都有機會贏得海外度假旅行

有機會體驗「工作與生活融合」的職業生涯

資格

我們正在尋找具有以下特徵的候選人：

最低文憑持有者或高等教育資格

財務穩定（無破產）

擁有自己的交通工具

有成就和進步的動力

自力更生、遵守紀律、注重機會、採取行動、以結果為導向

正向的學習態度，願意學習，可輔導

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 定期團隊活動

Position: Customer Service/Attraction Crew

Working Days: Monday – Sunday (Shift basis)

Job Type: Full Time/Part Time

Job Responsibility

• This position is rotational based on the assigned area of responsibilities, providing an opportunity to gain a comprehensive understanding of various roles and operations.

Customer Service

• Welcome visitors, provide information and answer questions to enhance their understanding and enjoyment of the centre.
• Assist visitors with interactive activities, ensure the materials are functioning correctly, and provide demonstrations when necessary.
• Handle visitor inquiries, feedback, and complaints professionally and efficiently.

Workshop and Education

• Teaching and engage with participants to ensure an enjoyable and informative experience during the workshop session.
• Collaborate with the educational team to ensure content aligns with the company educational goals.

Bricks/Sculpture Maintenance

• Perform routine cleaning of sculptures as required.
• Assist in maintenance work for sculptures that requires minor maintenance.

Program and Event

• Assist in the coordination and delivery of special events and programs at the centre.
• Use effective communication to inform guests of event schedules and activity details.

Safety and Administration

• Monitor the safety of visitors and assign area, report any issues or malfunctions, and assist in maintaining a clean and safe environment.
• Prepare and carry out daily opening and closing of the centre.

Job Requirements

• SPM/STPM, Diploma, Bachelor’s Degree
• Good in BM and English language
• Ability to engage with visitors of all ages and backgrounds.
• Strong attention to detail and safety awareness.
• Physical ability to stand for long periods, walk, and assist guests with physical activities.
• Flexibility to work on weekends, holidays, and during special events.

Company Benefits: 

• Friendly working environment with up-to-date IT equipment   
• 5-day working day, Monday to Friday   
• Medical allowance   
• Annual Leave   
• Medical Leave   
• Maternity leave   
• Paternity leave   
• Casual attire, free parking   
• Career growth opportunities  

Apply now! Send your portfolio and resume to: 

Email: hr@bryks.art 

Contact: 03.5569.9566 

Roles

The key roles of the Customer Service Assistant – Logistics are:

- Attending customers’ enquiries, to meet customer satisfaction.

- Assist in system implementation, enhancement to system/work processes to improve the operation efficiency of the department.

Responsibilities

The Customer Service Assistant – Logistics is overall responsible on the customer enquiries and booking confirmations, with the defined scope for Titimas Logistics Sdn. Bhd.

- To assist Marketing Team in preparing the quotation for new customers and continue building up business relationship with them for future business;

- Checking rates from supplier (Carrier – freight LCL, FCL Conventional, RORO. Air freight / Warehousing / Transport etc);

- Required to prepare quotation within the same day after received confirmation from CEO;

- Follow up with customers after quotation have been send out in order to secure the shipment;

- Closely monitor and follow up shipment status until job complete to avoid any problem arise;

- To check with the related Government Agency for any Import / Export permit requirement for any new item / commodity

• Preparing MITI cost analysis
• Renewal of MTIB license

- Update Carrier Own Container (COC) rate list and distribute to other team members on monthly basis;

- Prepare Costing Sheet and updating quotation in Smart Freight System for each shipment;

- Check cash term invoice before sending to Accounts Department;

- Follow up payment from Customers;

- Monitor the movement stock at JASA KITA WAREHOUSE, coordinate with Import Team on the stock in and out at warehouse and check the Invoice billing from vendor;

- Perform any other jobs as assign by superior / management when required from time to time.

Qualitifications

• Possess at least Higher, Secondary, SPM / STPM or Diploma in related field.
• Minimum 2 years of working customer service/documentations/operations experiences in forwarding.
• Solid knowledge of FCL and LCL shipping documents, customs clearance, and local transportation. Airfreight experience is a plus.
• Efficient multitasking with good communications and time management skills.'
• Recent graduates in relevant fields are encouraged to apply.

Perks & Benefits:

• Additional leave and holidays
• Paid time-off
• Earned wage access (EWA)
• General outpatient benefits extent to spouse and children
• Dental/optical care reimbursement
• Group health and surgery insurance
• Performance incentives
• Casual dress code
• Regular team activities
• Personal development opportunities
• Paid training and development

職位描述

• 處理托運人/代理商的預訂。
• 在系統和班輪系統中維護訂艙記錄。
• 與當地托運人、海外客戶和代理商聯絡，了解費率查詢、預訂流程和文件支援。
• 與其他部門聯絡，在規定時間內完成出貨工作。

要求 ：

• 候選人必須至少擁有 SPM/“O”水準、文憑/高級/研究生文憑、學士學位/研究生文憑/商業研究/行政/管理/物流/運輸、其他或同等學歷。
• 所需語言： 國語、英語、馬來語
• 無需工作經驗。鼓勵應屆畢業生申請。
• 最好是專門從事物流/供應鏈或同等專業的入門級。
• 就業類型：永久
• 願意在八打靈再也地區工作的申請人
• 具有正面態度的團隊合作者。

好處 ：

1. 合約一 (1) 個月工資；
2. 醫療保險；
3. 每月及半年的出席津貼；
4. 彈性的工作時間；
5. 績效獎金；

職位描述

• 處理托運人/代理商的預訂。
• 在系統和班輪系統中維護訂艙記錄。
• 與當地托運人、海外客戶和代理商聯絡，了解費率查詢、預訂流程和文件支援。
• 與其他部門聯絡，在規定時間內完成出貨工作。

要求 ：

• 候選人必須至少擁有 SPM/“O”水準、文憑/高級/研究生文憑、學士學位/研究生文憑/商業研究/行政/管理/物流/運輸、其他或同等學歷。
• 所需語言： 國語、英語、馬來語
• 無需工作經驗。鼓勵應屆畢業生申請。
• 最好是專門從事物流/供應鏈或同等專業的入門級。
• 就業類型：永久
• 願意在八打靈再也地區工作的申請人
• 具有正面態度的團隊合作者。

好處 ：

1. 合約一 (1) 個月工資；
2. 醫療保險；
3. 每月及半年的出席津貼；
4. 彈性的工作時間；
5. 績效獎金；

• To plan and execute local marketing activity to achieve target assigned for branch.
• Fully adhere to operation requirement for branch operation.
• Maintain excellent customer service to internal and external customer.
• To ensure compliance of Branch Operational Procedure and Integrated Management System (IMS) guideline, whenever attending customers at all times.
• To ensure efficient and productive counter service operations
• To plan and lead the team to achieve Sales target assigned by the Company
• To deliver excellence quality of customer service towards customers and colleagues within the company interest.

Perks & Benefits

• Personal leave
• Open culture

Job Responsibilities:

• Company driver for Top Management, guests and designated persons to their destination as directed.
• To provide secure and timely driving services to transport passengers and goods.
• Driving in prudent to ensure that passengers and vehicles are safe and comply with all applicable laws on road safety.
• Maintain the vehicle condition in good condition at all time and complete scheduled inspections. Maintain the service and appearance of the vehicle. Always report for any damage and repaired immediately.
• Perform any other duties as assigned by the supervisor including assist with dispatch of office documents, pick up office purchases, meeting room re-arrangement for various meeting/events and etc.
• Perform any other duties as assigned by supervisor.

Job Requirement

• Minimum SPM holder.
• Minimum 2 years driving experience as driver with valid driving license.
• Good knowledge of area roads and neighborhood.
• Physically healthy - good health and eyesight condition.
• Good discipline on punctuality , patience and well groomed.
• Willing to travel outstation, work overtime or weekend when required.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave

• To conduct compliance risk assessment of the organization, including reports on ML/TF/PF inherent risks, residual risks and mitigating controls, on-going compliance status and on any findings of infringements and its recommended actions. This includes institutional risk assessment (IRA), product, business risk assessment and review of business units’ policies, procedures and process to ensure compliance.
• To manage and support implementation of AML/CFT/CPF policy and procedure requirements by all business units access the organization, including robust CDD/EDD process and periodic review process, proper customer risk profiling/KYC with appropriate ML/TF/PF risk, screening requirements, enhancement of AML/CFT/CPF controls and monitoring.
• To conduct internal due diligence compliance reviews/KYC on higher AML risk cases escalated by business units to Compliance.
• To continuously review compliance and regulatory risk by conducting thematic / periodic compliance monitoring reviews. Assist Head of Compliance in producing review reports and report issues/findings with corrective measures and monitor the closure of issue/findings as part of the issue validation process.
• To manage, monitor and report for AML/CFT/CPF transaction monitoring (TM) activities, reviews of TM alerts, perform periodic review, conduct STR related investigations and investigation of potentially suspicious transactions and/or high risk customers, including fraud investigations and law enforcement agencies related investigations. The role includes establishing and on-going analysis on relevant internal criteria and red flags to detect suspicious transactions, maintenance of negative listing, managing effective day to day AML operations handling and maintenance of AML systems and monitoring tools. 
• Manage and report the unusual and / suspicious transactions with escalation of AML concerns. Support Head of Compliance in liaising with BNM, relevant regulatory and agency to ensure compliance with laws and regulations and handling of audit reviews (internal and external) engagements.
• To support Head of Compliance in updating and implementing the Group Compliance policies, manuals, procedures, systems and control mechanism in complying with applicable laws and regulations, including AML/CFT/CPF regulations and best practice. 
• To ensure proper record keeping and confidentiality of all AML related reviews, assessment and investigation. Draft periodic reports and management papers to the relevant committees as tasked by Head of Compliance which may cover updates, escalations of non-compliance incidents/issues.
• To provide regulatory advisory to all compliance related enquiries from business units with proper understanding of the business processes. 
• To draft and review compliance training materials and to conduct regulatory compliance training including AML/CFT/CPF awareness training and program.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

TITIMAS SHIPPING AND TRADING SDN BHD

Are you looking for a challenging and inspiring working environment?

Whether you are an experienced logistics player or a promising new talent, you will be tested through a multitude of challenges ranging from the work given to the people in your team, the clients we serve to the logistics environment.

We also offer a diverse range of opportunities for talents like you. Realize your potential and submit your applications to the following contact person. We look forward to having you at Titimas!

WE ARE HIRING!

ROLES:

• Attending customers’ enquiries to meet customer satisfaction.
• Assist in system implementation, enhancement, and monitoring of system/work processes of the department.

RESPONSIBILITIES

• Manage, guide, and monitor team members performance;
• Handle customer inquiries and preparation of quotations.
• Monitor, follow-up, and update vendor/s related to respective awarded job and Customer accordingly;
• To update job details/information into system/platform undertaken by Company;
• Ensure all job services rendered are duly invoice and payment collection;
• Handling of customer’s complaint.
• Ensure process compliance to company Quality Management System;
• Perform any other jobs as assign by superior / management when required from time to time.

REQUIREMENTS

• Possess at least SPM or STPM or Diploma or Degree in related field;
• Minimum 3 years of relevant experience in Shipping industry;
• Self-motivated, fast leaner, well organized and able to adhere to datelines;
• High degree of analytical skills;
• Positive working attitude and strong sense of responsibility;
• Able to communicate in Mandarin is a plus.

Perks & Benefits

• Additional leaves and holidays
• Paid time-off
• Earned wage access (EWA)
• Company-owned cell phones
• General outpatient benefits extent to spouse and children
• Dental/optical care reimbursement
• Group health and surgery insurance
• Professional development opportunities

Main Purpose of the Job:

To assist Manager in managing day-to-day operation of the session, to establish policies, planning, organizing and implementing all strategies & concepts to ensure processimprovement, staff development and quality service providedin line with company’s directionand objectives.

Job Description:

• As a relief to Department Head to run the operation by monitoring and implementing according to department operation.
• To assist Department Head to manage, review and take corrective action as per PDCA (Plan,Do, Check, Action)cycle with respectto the performance and operationof the Section.
• Ensure timelyauto debit enrolment & billing processing according to schedule.
• Ensure all the paymentis input, adjustedor reversed by staff withinpredetermined SLA.
• To lead payment sectionby ensuring the operation running smoothly.
• Ensure accuracyin payment processing and timely updatedto customer’s account.
• Ensure all the payment adjustment requestreceived from frontlineis proper justifiedand comply with company guidelines.
• Effective manpowerplanning and ensurestaffing organising meets daily capacitydemands.
• Constantly evaluate,review and recommend operation KRA (Key Result Area) & KPI (Key Performance Indicator) and ensure team members achieve the target.
• Train, superviseand develop Team Leaders, includingcoaching, counselling, motivating and discipline.
• Ensure high levels of customer satisfaction in resolving escalatedissue and takingappropriate corrective action.
• To ensure team member practice timely communication and response to customer enquiriesas well as branches, inter-department and merchant within limited time frame.
• To ensure all information is disseminated to team membersis up-to-date.
• Close monitoring on daily paymentprocesses to ensureprocesses and turnaround time comply to regulatory and guidelines.

Job Requirement:

• Bachelor Degree in any discipline.
• Relevant PaymentProcessing working experience, preferably in bankingor financial institution industry.
• At least 5 years in Management Level exposure.
• Excellent communication skill in writtenand spoken in English & Bahasa Malaysia.
• Leadership characteristic and excellent interpersonal skills.
• Strong analytical skill and able to work under pressure.
• Computer Literateand proficiency in Ms Office.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

客戶服務/營運官

要求

• 鼓勵應屆畢業生申請

• 良好的溝通與人際溝通能力

• 能夠同時處理多項任務、決定優先順序並有效管理時間

• 熟練相關軟體應用與資料輸入。

責任

• 有效處理入站和出站客戶訊息查詢。

• 始終遵循公司的服務標準。

• 能夠及時有效地解決客戶問題。

• 有效管理大量訊息

• 用於維護記錄和追蹤貨運的準確資料輸入技能。

• 遵循溝通程序、指南和政策

好處

• 年假和病假
• 獎金
• KWSP 與 SOCSO
• 醫療索賠
• 增加您的基本工資並改善您的生活方式。
• 工作時間 上午 8:30 至下午 6:00（週一至週五）

年輕|精力充沛 |可靠|平易近人

在達文西診所，我們堅信為客戶創造難忘的體驗。我們的團隊致力於提供卓越的服務，讓每一次互動都有意義。加入我們一個充滿活力和回報豐厚的環境，您的貢獻真正重要！

職位概況：

您是個熱衷於提供卓越客戶服務的人嗎？我們正在尋找一位前台客戶服務巨星作為我們公司的迎賓形象。在此職位上，您將成為我們客戶的第一個聯絡人，確保他們從走進我們大門的那一刻起就感到受到重視和讚賞。

主要職責：

• 以熱情友善的態度迎接和協助客戶。
• 能夠用華語、英語和馬來語溝通。
• 管理前台運營，包括接聽電話、安排預約和處理查詢。
• 提供有關我們的服務和產品的信息，並幫助客戶做出明智的決策。
• 及時有效地解決客戶問題，確保正面的體驗。
• 與團隊成員合作，增強服務交付並提高客戶滿意度。
• 保持前台區域乾淨整潔

我們正在尋找什麼：

• 優秀的溝通和人際交往能力。
• 積極的態度和幫助他人的真誠願望。
• 有客戶服務經驗者優先，但優秀的個性是必須的！
• 能夠在快節奏的環境中執行多項任務並處理各種職責。
• 熟練基本的電腦技能和客戶管理軟體。
• 有飯店業工作經驗者優先

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 公司旅行
• 事假
• 有薪培訓和發展

• Call to consult and convince customers to use the right products and close the order according to the data the customer has demanded. (Leads provided by company).
• Manage / store customer information on the company system.
• Take care and support close customers, provide preferential programs for customers to increase sales.
• Completing the assigned KPIs as prescribed.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities
• Paid training and development

關於角色：

作為客戶服務助理，您將成為我們客戶的第一個聯絡人，提供一流的支援並確保為需要醫療或旅行援助的人提供無縫體驗。您將協調航空醫療運輸案件，管理醫療索賠，並以專業、耐心和以人為本的態度提供卓越的服務。

我們正在尋找什麼：

• 流利的越南語和英語
• 強大的客戶服務和溝通能力
• 有呼叫中心或醫療保健產業經驗者優先
• 能夠接受 8 小時輪班工作，包括夜班（每週 45 小時）
• 必須願意在雪蘭莪州八打靈再也現場工作
• 需要自備交通工具。

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 工作簽證贊助
• 事假
• 休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

Job Description:

• To sell/promote Credit Cards & Aeon Member Plus Card product.
• To ensure all applications are in proper order prior to submission for approval.
• To create an opportunities and strategy to develop new sales and consistently increase individual or team achievements.
• To ensure high standard of customer service in line with the quality and standards set by the company.
• To deliver high customer-oriented service level.

Requirements: 

• Passionate and self-driven.
• Minimum SPM with 2 years sales experience.
• Fresh graduates are welcome to apply.
• Working experience in financial industry will be an advantage.
• Strong selling and negotiation skills.
• Have own transportation.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Able to work on shift, public holiday and on weekends.
• Willing to travel and work independently under pressure.
• Working location will be at Queensbay Mall, Bayan Lepas 

Perks & Benefits

• Personal leave
• Open culture