Job Family:
Resource Management
Travel Required:
Up to 10%
Clearance Required:
None
What You Will Do:
The Enterprise Workforce Solutions (EWS) team is part of the Human Capital organization at Guidehouse and is a critical partner to the client service delivery segments at Guidehouse, enabling outstanding client service, revenue generation and a compelling employee experience. The team manages enterprise-wide efforts to deliver staffing solutions through process and automation, assists with large-scale project deployment, facilitates internal mobility with a focus on employee-generated requests, manages the talent process for Guidehouse’s non-employee workforce and leads strategic workforce planning.
The EWS Operations Associate is a critical part of that team, designing process and delivering regular insights to the EWS team, segment leadership and corporate leadership. They will assist with developing business processes, assisting with change management activities and performing data analysis. This particular role will play a critical part in designing the internal mobility program at Guidehouse, providing employees with the structure, consistency, and inclusiveness needed when pursuing internal career opportunities.
This position reports to the EWS Internal Mobility Lead. This position interacts directly with IT, human capital, finance, and contracts personnel in a dynamic, challenging and collegial environment.
Applying sound business judgement, assist in redesigning and implementing policies, procedures, and guidelines for internal mobility programs across the enterprise
Provide guidance and drive implementation of intentional employee engagement opportunities that advance the culture of internal mobility across Guidehouse
Develop and advise the business on organizational change management plans and activities around significant process and technology changes, including leadership alignment, stakeholder engagement, strategic communications, training, and evaluation
Conduct change impact assessments and identify risks and opportunities
Advise project teams on organizational change management activities related to their defined project scope
Determine eligibility for employees interested in mobility across the enterprise and provide guidance on the process for movement
Independently draft enterprise-wide communications for key initiatives initiating from the EWS COE
Evaluate and make recommendations for efficiencies / standardization in processes and procedures related to scope of work
Escalate issues, as applicable, to the EWS Internal Mobility Lead
Participate as an active member of the EWS team, identifying and deploying continual process improvement and standardization across the enterprise
Perform other duties as assigned
What You Will Need:
The ideal candidate has the right blend of experiences and skills to support a dynamic and fast-paced team. They are energetic, positive and solution-oriented, with an exceptional client service mentality and desire to constantly delight internal and external clients. They are equally comfortable being supported and challenged, understanding that the combination of the two maximizes professional growth.
Bachelor’s degree from an accredited university plus 2+ years of professional experience OR 6+ years of professional experience in lieu of degree.
2+ years of related experience, specifically in project management, process design and organizational change management
Strong proficiency in Microsoft Office, particularly Excel and PowerPoint and Power BI
Demonstrated experience with business requirements development and documentation of standard operating procedures
Demonstrated organizational skills, attention to detail and ability to set up systems to easily recall important details
Strong interpersonal skills with an ability to develop relationships of trust quickly and carefully across both internal and external stakeholders at all levels across an organization
Exceptional verbal and written communication skills, particularly with the ability to “see around corners” and anticipate the needs of their internal clients
Strong critical thinking skills
Exhibit an analytical mind, a strong intellectual curiosity
Ability to work independently and be self-motivated, while also being an exceptional team player
Adaptable to changing environments
A demonstrable willingness to work more than 40 hours as needed to support business requests
What Would Be Nice To Have:
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
