Total 15 job vacancies by TeamViewer

We are seeking a skilled and motivated Demand Generation Manager to drive marketing initiatives in Japan. As the Demand Generation Manager, you will be responsible for developing and executing strategies to generate demand, increase brand awareness, and support revenue growth. You will collaborate closely with cross-functional teams to deliver impactful campaigns and initiatives that resonate with target audiences.

• Develop and execute demand generation strategies and campaigns to drive awareness, engagement, and demand for TeamViewer solutions across Japan.
• Collaborate with regional sales teams to understand market dynamics, customer needs, and sales objectives, aligning demand generation activities accordingly.
• Utilize a mix of marketing channels and tactics, including digital marketing, events, webinars, content marketing, email marketing, and social media, to reach target audiences effectively.
• Own end-to-end campaign management, including campaign planning, execution, optimization, and performance measurement, ensuring alignment with business goals and objectives.
• Work closely with the global marketing team to localize and adapt global campaigns for regional relevance, considering cultural nuances and market preferences.
• Manage marketing automation platforms and tools to execute campaigns efficiently and effectively, leveraging data-driven insights to optimize performance and drive continuous improvement.
• Collaborate with internal stakeholders, including product marketing, content development, design, and sales, to create compelling messaging and content that resonates with target audiences.
• Monitor and analyze key performance indicators (KPIs), including campaign effectiveness, lead quality, conversion rates, and pipeline contribution, providing regular reporting and insights to stakeholders.
• Stay informed about industry trends, competitive landscape, and emerging technologies to identify new opportunities and best practices for demand generation.
• Represent TeamViewer at industry events, conferences, and webinars to promote brand awareness and generate leads.

Work closely with and provide support to key account managers and the inside sales team. Assist with the processing of orders using our CRM system, and all tasks leading up to the sale.

• Support Key Account Managers:

• Prepare and distribute quotes to existing or prospective customers
• Participate in 1:1 meetings to follow up on their pipeline and data hygiene
• Provide updates on the latest price lists, policies, and rules of engagement

• Work within the CRM system (Microsoft Dynamics 365)

• Process orders promptly by email or phone
• Assign leads to the correct team and sales representative
• Make modifications, build dashboards, view and generate reports

• Data Accuracy

• Cross-check information on quotations, purchase orders, and invoices
• General data cleansing within CRM

• Communicate with Customers (internal and external)

• Respond to different partner queries (e.g., regarding pricing, products, or invoices)
• Contact customers to obtain missing information and/ or answer queries
• Provision test licenses as per the TeamViewer sales policy
• Work with our internal Customer Support team to help resolve any issues
• Attend customer meetings to assist with process complications if required

We are seeking a skilled and motivated Demand Generation Manager to drive marketing initiatives in the ASEAN, Greater China and India. As the Demand Generation Manager for these three regions, you will be responsible for developing and executing strategies to generate demand, increase brand awareness, and support revenue growth, primarily with channel partners. You will collaborate closely with cross-functional teams to deliver impactful campaigns and initiatives that resonate with target audiences.

Responsibilities

• Develop annual marketing plan in consultation with marketing and sales leaders based on local market requirements and sales revenue target. 
• Collaborate with regional sales and marketing leaders, support quarterly sales pipeline and revenue goals by developing and executing lead generation in the Channel, Enterprise, and SMB sectors.
• Work with channel partners on enablement, solution awareness, demand generation, sales promotion, incentives, and software trial in the region through MDF programs.
• Responsible for APAC Sports Sponsorship program, planning and executing online and offline activation activities.
• Influence regional digital demand generation campaigns integrating across all channels in content syndication, social media, video marketing, key influencers, and analyst relations program.
• Monitor the competitive environment, stay connected on top trends and industry dynamics to continually define relevant opportunities and recommendations to drive the business.
• Manage local marketing budget, ensure campaign hygiene in CRM and hold regular review for optimisation with Marketing VP including sales team. 
• Stay informed about industry trends, competitive landscape, and emerging technologies to identify new opportunities and best practices for demand generation.
• Represent TeamViewer at industry events, conferences, and webinars to promote brand awareness and generate leads.
• Support local PR, work closely with local agency.  
• Maintain up-to-date marketing customer, prospect, and partner lists for the region.

• Develop and execute channel strategies to drive sales growth and achieve revenue targets in Bangkok.
• Identify, recruit, and onboard new channel partners in alignment with the company's channel partner program.
• Build strong, long-term relationships with key channel partners, including value-added resellers (VARs), system integrators (SIs), distributors, and managed service providers (MSPs).
• Provide ongoing support and enablement to channel partners, including training, marketing resources, and sales tools.
• Collaborate with internal teams, including sales, marketing, and product management, to develop and implement joint business plans and initiatives with channel partners.
• Monitor market trends, competitive activities, and customer needs to identify opportunities for business growth and differentiation.
• Track and analyze channel performance metrics, including sales pipeline, revenue attainment, partner satisfaction, and market share.
• Proactively address challenges and issues impacting channel partner relationships, escalating as needed to ensure resolution and alignment with company objectives.
• Represent TeamViewer at industry events, trade shows, and partner conferences to promote brand awareness and foster relationships with key stakeholders.
• Stay informed about industry developments, competitor strategies, and emerging technologies to inform channel strategies and go-to-market plans.

• Development of country-specific PR plans for TeamViewer’s focus countries in the APAC region (Singapore/ ASEAN, Korea, Japan, India, Australia / New Zealand) – together with the local country heads, local sales and marketing colleagues, the respective PR agencies as well as with HQ communications team
• Ensuring execution of approved PR plans and steering of the PR agencies; recruiting and onboarding of new agencies if needed
• Constantly improving TeamViewer’s share of voice within APAC B2B publications (tech, trade, and business media), and position TeamViewer representatives as thought leaders
• Support APAC leadership, especially APAC president, with all things regarding internal and external communications
• Writing and editing of press releases, byline articles, customer success stories and other content
• Organization and execution of press events like press conferences, round tables, press tours
• Handling of media inquiries and interviews with company spokespeople, comprehensive preparation, and enablement of spokespeople
• Accompanying relevant tradeshows, conferences and other events across APAC, ensuring speaking opportunities as well as leveraging these events for media relations
• Support APAC content, website, social media and community activities as well as local CSR and charity projects

Identify business opportunities with customers and key partners and assist with long-term strategies for achieving their business goals. Work alongside partners in a unified approach to build offers, execute sales strategies, and promote new product features and enhancements.

• Identify business opportunities with customer accounts and close deals.
• Develop long-term business relationships with customers.
• Identify and engage with potential key partners, working closely to build business plans, set objectives, and complete customer mapping. Ability to conduct partner enablement sessions.
• Maintain renewal opportunities, cross-selling, and upselling wherever you see potential.
• Manage the sales forecast, drive pipeline, and registration/ escalation processes for your region.
• Facilitate business development activities and assist with the development and execution of marketing and sales strategies.
• Promote TeamViewer Enterprise products & strategy through product demos, participation in marketing events, developing brand awareness, and developing co-marketing with partners in collaboration with TeamViewer marketing team

The APAC Solution Delivery team is a customer facing technical arm for the field sales team interfacing with Enterprise customers and internal Product and Engineering teams. We are a customer-centric team developing innovative solutions for our customers by bringing our business and technical skills together. We are looking for a motivated technologist who is passionate about establishing innovative technologies in today's industries.

Responsibilities

• Work along-side account representatives and clearly communicate TeamViewer’s value proposition for Enterprise use cases.
• Deliver demonstrations of TeamViewer software solutions to customers and conduct training courses to our partners.
• Conduct discovery of customer's existing technical landscape with a keen eye to uncover their pain points, understand their requirements and propose solutions and services solving their needs.
• Have a keen eye for identifying different use cases applicable for TeamViewer solutions for the customer.
• Review and discuss solution’s technical architectures with customers and be their trusted technical advisor offering deep product expertise.
• Prepare responses to questionnaires and tenders from customers, working closely with TeamViewer's Product and Engineering teams.
• Work with our Professional Services team to properly scope requirements and schedules in proposals to clients.
• Represent TeamViewer at international events.
• Work with our Project Engineering Team to develop level-of-effort estimates to tailor deployments to meet customer requirements.
• Attend webinars and trade shows to showcase TeamViewer’s Augmented Reality solutions.

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things or Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Göppingen, Germany, and employs around 1,500 people globally.

Responsibilities

• Ownership of software development of customer specific projects on TeamViewer Frontline platform. You will work closely with our Customer Success Managers to ensure smooth project roll outs on customer side.
• Lead by example through hands-on contribution to the development of software solutions, writing high-quality code and implementing best practices. 
• Architect, design, and review complex software systems, ensuring scalability, reliability, and maintainability.
• Create interfaces to backend systems of our customers of enterprise scale using Java and SpringBoot, e.g.  REST Services, databases, SAP etc.
• Develop client workflows and make customer-specific adjustments via XML and JavaScript.
• Configure user interfaces and take care of on-premise installation of our software.
• Mentor and coach team members, fostering a culture of continuous learning and improvement.
• Work with the latest Smart Glasses and other wearable devices and bring them to use at our customers.
• Do technical consulting for our customers.
• Support user acceptance and system integration tests.
• Execute roll-out at customer site.
• Take on bug-fixing during hyper care phase and handover to support team.
• Work independently on projects and be responsible for complying with time and quality specifications.

Work alongside our APAC Customer Retention team and gain exposure to internal operations within a global software technology company. You will assist the team in Adelaide and can expect to perform the following tasks:

• Read and assign tickets to the appropriate retention specialist, based on the market (country/ language spoken) and status of their license
• Create opportunities from tickets and assign them to the correct retention specialists
• Send first touch emails to customers to collect initial details before assigning the case to a retention specialist
• Work within our ERP (enterprise resource planning) system to amend prices on licenses for renewal
• Ad hoc administrative tasks to assist the team as required

In this position you will be Identifying business opportunities with customers and key partners and assist with long-term strategies for achieving their business goals. Providing additional values to existing customers to improve their journey with TeamViewer.

• Demonstrate a strong understanding of economic exposure, particularly within the tech industry, to tailor solutions to customers’ financial and business objectives. Stay informed about industry trends, including internal products and external products to provide customers with valuable insights.
• Cultivate strong, lasting relationships with existing customers by understanding their needs, challenges, and aspirations. Utilize customer support inquiries to identify revenue-generating opportunities and turn inquiries into sales.
• Identify and engage with potential key partners, working closely with end users and provide comprehensive solutions by conducting in-depth needs assessments to tailor solutions that align with the customer's business objectives and industry trends.  
• Develop strategies to identify upsell opportunities and create needs for additional products or services within the existing customer base with higher deal size.
• Manage the sales forecast, drive pipeline, and registration/ escalation processes for your region.

In this position you will be Identifying business opportunities with customers and key partners and assist with long-term strategies for achieving their business goals. Providing additional values to existing customers to improve their journey with TeamViewer.

• Demonstrate a strong understanding of economic exposure, particularly within the tech industry, to tailor solutions to customers’ financial and business objectives. Stay informed about industry trends, including internal products and external products to provide customers with valuable insights.
• Cultivate strong, lasting relationships with existing customers by understanding their needs, challenges, and aspirations. Utilize customer support inquiries to identify revenue-generating opportunities and turn inquiries into sales.
• Identify and engage with potential key partners, working closely with end users and provide comprehensive solutions by conducting in-depth needs assessments to tailor solutions that align with the customer's business objectives and industry trends.  
• Develop strategies to identify upsell opportunities and create needs for additional products or services within the existing customer base with higher deal size.
• Manage the sales forecast, drive pipeline, and registration/ escalation processes for your region.

In this position you will be Identifying business opportunities with customers and key partners and assist with long-term strategies for achieving their business goals. Providing additional values to existing customers to improve their journey with TeamViewer.

• Demonstrate a strong understanding of economic exposure, particularly within the tech industry, to tailor solutions to customers’ financial and business objectives. Stay informed about industry trends, including internal products and external products to provide customers with valuable insights.
• Cultivate strong, lasting relationships with existing customers by understanding their needs, challenges, and aspirations. Utilize customer support inquiries to identify revenue-generating opportunities and turn inquiries into sales.
• Identify and engage with potential key partners, working closely with end users and provide comprehensive solutions by conducting in-depth needs assessments to tailor solutions that align with the customer's business objectives and industry trends.  
• Develop strategies to identify upsell opportunities and create needs for additional products or services within the existing customer base with higher deal size.
• Manage the sales forecast, drive pipeline, and registration/ escalation processes for your region.

This role will see you assist new customers throughout their sales journey by introducing, demonstrating, and promoting all current and new TeamViewer products within the market of Greater China.

You will be responsible for contacting potential and existing clients via phone and email, and converting these leads into sales opportunities. You can also expect to perform the following:

• Provide online demos and webinars of TeamViewer to potential customers.
• Quote and follow up on quotations within expected timeframes.
• Promote and maintain a high quality, professional, service-oriented company image among customers.
• Process any written request from customers and potential customers using our proprietary system (CRM)
• Promote cross and upselling activities with our existing customers.

As an SDR, you will be responsible for identifying potential customers, generating new business opportunities, and managing leads through the sales pipeline. You will work closely with the sales team to ensure that our company’s sales goals are met.

• Prospect into multiple organizations via cold calling, networking, e-mail, as well as utilising online information sources to build and maintain a lead development pipeline.
• Penetrate, profile, qualify and schedule well qualified appointments with key decision makers.
• Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency.
• Schedule appointments between prospects and our Account Executives across SMB, Mid-Market or Enterprise verticals
• Maintain knowledge of market conditions and competitive activities

As an SDR, you will be responsible for identifying potential customers, generating new business opportunities, and managing leads through the sales pipeline. You will work closely with the sales team to ensure that our company’s sales goals are met.

• Prospect into multiple organizations via cold calling, networking, e-mail, as well as utilising online information sources to build and maintain a lead development pipeline.
• Penetrate, profile, qualify and schedule well qualified appointments with key decision makers.
• Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency.
• Schedule appointments between prospects and our Account Executives across SMB, Mid-Market or Enterprise verticals
• Maintain knowledge of market conditions and competitive activities