Total 131 job vacancies by Amazon Web Services

This role is with our AWS Frontier Operations team – delivering a new way of bringing Cloud Infrastructure directly to our customers. AWS Outposts brings native AWS services, solutions, and operating models to virtually any data center, collocation space, or on-premises facility around the world.

Through Outposts, AWS customers can now use AWS APIs, tools, and infrastructure within their own premises and across the AWS cloud to deliver an unmatched experience. Fully-managed, maintained, and supported by AWS teams, AWS Outposts provide our customers with direct and local access to the latest AWS solutions as well as the customer support to which AWS customers are accustomed.

We are looking for a highly-driven and customer-oriented Data Center Engineer who will oversee all infrastructure-related tasks associated with installing and maintaining Outposts in customer premises and/or colocation partner data centers within the region. This includes ownership and accountability for the following efforts: building management systems (BMS), security protocols, access controls, power supply and resilience efforts, cooling systems, site hygiene, fire detection and control systems, preventative periodic maintenance (PPM), and all environmental aspects of the data center in which the Outposts units will be installed.

In this hands-on role, the Outposts Data Center Engineer operates with a high degree of professionalism and autonomy, regularly interfacing directly with Outposts customers to deliver a consistent positive customer experience. Partnering across internal cross-functional teams and external third-party partners, this role regularly innovates and enables technical solutions that address engineering challenges as they arise. The Frontier Data Center Engineer thrives in an ambiguous, fast-paced environment and must demonstrate, and inspire in others, a positive “can do” attitude and an unyielding focus on our customers.

Key job responsibilities
• Maintain accountability for the overall engineering operations associated with installing and maintaining Outposts infrastructure within customer premises and/or colocation partner data centers, to include oversight for all mechanical and electrical engineering aspects associated with Outposts.
• Proactively implement solutions that optimize the technical performance of Outposts units as it relates to mechanical and electrical requirements, security protocols, access controls, power and cooling systems, and other environmental aspects of the data center environments in which Outposts will be installed.
• In partnership with Outposts customer operations leads, field technician teams and network service technicians, support installations and break/fix activities, trouble-shooting engineering-related action items as they arise and consistently delivering the appropriate level of support to deliver against established service-level commitments with customers.
• Diagnose root causes and trouble-shoot rack power connection issues to minimize impact and consistently deliver against our goal of 100% uptime on all customer-supported infrastructure – learn from issues that arise and mitigate risk going forward.
• Actively participate in efforts to drive a culture of inclusion, collaboration, and empowerment across the Outposts DC engineering operations team and associated cross-function partner teams
• Design and deploy strategies, tools, and processes that streamline and enhance the operational capabilities of the broader team and empower team members to achieve their collective best.
• Collaborate with third-party servicing partners and colocation data center teams to program manage larger installations, engineering builds, and logistical efforts, making sure all required materials and human capital are in the right place at the right time
• Define and execute against key performance metrics for a significant number of small, medium or large-scale data centers (AWS, customer, or collocation data centers) in which Outposts are deployed – continuously drive data-drive improvements and achieve SLAs
• Own engineering operations-related aspects of critical event response/disaster recovery readiness programs
• Lead large-scale strategic initiatives that improve the overall operations and optimize the cost structure
• Consistently foster a culture of open and effective communication, minimizing the learning curve associated with tasks and ensuring all parties and customers are aligned around expectations and next steps at all times
• In support of 24x7 data center operations, may be required occasionally to work outside of standard working hours, to include nights and/or weekends (on-call rotations and/or on demand escalations) in support of client scheduling and/or time-sensitive escalations

AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering developers who are building the next generation of global industry leaders.

Amazon Web Services (AWS) seeks a Finance Analyst to be key member supporting the APJ Commercial Sales business as part of the APJ central finance team. This is an exciting opportunity to join one of the fastest growing divisions within Amazon. As a Finance Analyst, you will work closely with the Sales, Strategy, Finance and business leaders to develop financial models and analytical insights to assist in evaluating new business concepts, turning insights into operational measurements, and identifying paths to improve the overall planning and forecasting process. Primary responsibilities include:

• Support the APJ Sales and Finance Leadership team on short- and long-term financial planning and FP&A responsibilities.
• Build financial models for new business concepts and go-to-market plans.
• Present financial summary and business insights to senior management.
• Tighten internal controls for program spending and revenue accrual.
• Execute ad hoc analysis based on business priorities.

The successful candidate will have shown experiences in past roles influencing business owners and supporting decision-making in rapidly evolving environments. This role requires a self-starter with strong modeling skills, a keen attention to detail, and ability to manage multiple projects effectively. This role also has regular interaction with executives and various business units across Amazon and therefore requires strong interpersonal and communication skills.

Amazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into “the Cloud”.

AWS Managed Services is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management and operations of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure.
We are seeking a professional that is able to operate at the forefront of transformational technology, assisting enterprise customers to take advantage of a growing set of AWS services and features to run their applications.

As an AMS Cloud Architect, you will be the technical resource to help our largest customers navigate the operational challenges of cloud computing. You will be an adviser, supporting the customers’ effort to identify good candidate workloads from their application pipeline and offer AMS specific advice on their architecture to ensure they are getting the full value of the AMS feature set. You will be the person people seek out as a resource to solve difficult problems. You possess customer facing skills that enable you to represent AWS well within a customer’s environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management. You will constantly seek out new ideas and technologies that you can use to deliver a higher quality service.

You will be accountable for providing our customers with an exceptional AMS Operations experience. You will possess excellent customer facing communication skills. You will represent AMS within the customers’ environment and drive discussions at multiple levels within the customer organization to Senior Leaders at the C level, technical personnel and management regarding incident management, trade-offs, best practices, and risk management.


You will be surrounded by people who are smart, passionate about cloud computing, and believe that world class operations is critical to customer success. Every day will bring new and exciting challenges on the job while you:

· Ensure customer business objectives are achieved with strong partnership and infrastructure solutions that meet customer’s needs.
· Drive customer transformation activities and manage the engagement via governance to ensure successful delivery of solutions.
· Guide customers to ensure success in building and migrating applications, software and services following the principles of the AWS Well-Architected Framework.
· Make impactful recommendations and develop technical direction and future state architecture for clients in alignment with their business plans.
· Help educate enterprise customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
· Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates.
· Engage customers - collaborate with Customer Service Delivery Managers, Account Teams and Technical Delivery Managers to develop strong customer and partner relationships.
· You will engage directly with AMS and AWS service teams to be the voice of the customer and work with internal AWS resources to drive innovation, feature request, and resolution to customer impacting bugs and/or issues.
· Capture and share best-practice knowledge among the AMS Cloud Architecture community.
· Assist in building AMS Operational service offerings and processes that demonstrate the value of well operated in the cloud.
· Author or otherwise contribute to AWS customer-facing publications such as blogs and whitepapers.

Basic qualifications

• 7+ years of technical specialist, design and architecture experience
• 7+ years of consulting, design and implementation of serverless distributed solutions experience
• 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience
• 7+ years of external or internal customer facing, complex and large scale project management experience
• Bachelor's degree, or 7+ years of professional or military experience

Preferred qualifications

• Experience in Managed Service provider - managing IT environments on behalf of customers.
• Computer Science Degree
• MBA degree, or strong understanding of business strategy ·
• Large Enterprise experience
• Experience and Certification in ITIL and or Dev Ops · AWS Solution Architect Professional Certificate, AWS Developer Professional Certificate
• Programming experience, Python, PowerShell, etc.
• Strong understanding of how IT solutions impact business Strategy
• Experience with automation to deploy and manage infrastructure, database and networking architectures for Internet-scale applications
• Strong verbal and written communication skills, which will be key in driving customer and internal communications with all key stakeholders

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Associate Solutions Architect - Cloud Sales Centre

Do you want to learn from top AWS subject matter experts and get paid while you train for an exciting career in the tech industry?

In this role you'll partner across AWS teams to help customers craft highly scalable, flexible and resilient cloud architectures that address customer business problems. You'll help organizations understand cloud best practices, how to migrate existing workloads to the cloud, and have the opportunity to help customers ranging from new start-ups to large enterprise customers.

Key job responsibilities

• Serve as a key technical member of the Solutions Architecture team, helping to ensure customer success in building applications and services on the AWS platform
• Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical challenges and use your knowledge to craft scalable, flexible, and resilient cloud architectures.
• Work backwards from your customer's business needs to accelerate adoption of the most appropriate AWS technology
• As a Builder, you’ll shape the direction of our products and services through gathering feedback from customers whilst collaborating with our engineering and service teams.

A day in the life
In this role, your technical depth, business aptitude, and ability to steer technology discussions at all levels will enable you to shape the customer journey. Your thought leadership, ability to look beyond the technology, and more holistically at the value technology creates for our customers, is crucial to your success.

You'll partner with customers to design and build some of the most scalable, flexible and resilient cloud architectures and solutions. You'll collaborate with Sales and other teams to help address customer business needs, accelerate the adoption of AWS services, and drive revenue growth. You will partner with our services teams, marketing, and professional services.

About the team
This role is within the ASEAN CSC Solution Architecture (SA) team. The CSC is the inside sales organisation of AWS and is focused on new customer acquisitions across ASEAN at scale. You will have the exciting opportunity to work cross-functionally and cross-geographically, as you collaborate with internal stakeholders from sales, operations, partner, and marketing teams, while being part of an entirely new concept at AWS.

Basic qualifications

• Bachelor's degree
• Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
• Experience creating proof of concepts, demos, and/or scripts from scratch or leveraging reusable components
• Experience communicating across technical and non-technical audiences
• Demonstrated ability to think strategically about business, product, and technical challenges

Preferred qualifications

• Broad technology experience including: cloud architecture, applications development, relational databases, NoSQL databases, analytics, machine learning, networking, security, storage, DevOps, containers, serverless, CI/CD, management and monitoring, cloud migrations, IT transformation.
• Experience architecting/designing solutions ideally built on the cloud (AWS, Azure, GCP)
• Demonstrated ability to adapt to new technologies and learn quickly
• Demonstrated thought leadership through public speaking and/or publications

Would you like to help start-up companies across Asia Pacific accelerate and maximise their success using the cloud and a global channel? Do you have a track record of successfully defining and executing channel orientated go-to-market (GTM) strategies and partner-led sales campaigns for Startup customers? Amazon Web Services (AWS) is leading the next paradigm shift in cloud computing and we are looking for a strategic and dynamic results-oriented candidate to join as the Asia Pacific Partner Sales Manager.

In this role, you will have an exciting opportunity to shape Asia Pacific's regional strategy to help Startup customers adopt and transform using cloud solutions through the amazing AWS Partner Network. Your role is to define, develop and lead the delivery of strategic GTM initiatives through the AWS Partner Network for the Startup sector to accelerate customers’ cloud adoption. Your responsibilities will include developing the Startup customer segment strategy focused on leveraging the AWS Partner Network to drive customer success metrics, planning, business development and developing/maturing cross-functional go-to-market execution mechanisms to accelerate customer outcomes and innovations. You will collaborate with global, cross-functional teams including AWS sales, business development, marketing, and technical field professionals to determine how to best accelerate growth and success in the Startup customer segment through collaborative selling (co-sell) with the AWS Partners and monitoring progress against the business plan, this includes working closely with AWS Partners like Global/National System Integrators and Independent Software Vendors. You will use market and data signals to drive the Startup Co-sell strategy to most effectively serve AWS Startup customer engagements that are led or supported by AWS Partner Network. This strategy outlines the most effective co-sell initiatives to accelerate the growth and success in the customer segment and monitoring progress against key co-sell initiatives. Through partnership with AWS Sales leaders and the AWS Partner Network you will define and drive field education to ensure AWS sales teams and AWS Partner Network can effectively co-sell to accelerate customer success.

The right candidate will have experience interacting at the highest levels and demonstrated experience in developig business development and go-to-market initiatives. They will have a proven record of leading and driving multiple strategic initiatives, across a region like Asia Pacific , to meet business objectives, a customer-obsessed and collaborative approach, strong data/metrics bias, excellent initiative/program management skills and a passion for helping companies get started using cloud to achieve business goals. They will have knowledge of cloud messaging, positioning, and strong experience in solution sales, marketing and field enablement.

Key job responsibilities
• Develop and mature mechanisms to deeply understand needs, gaps, and opportunities with the Asia Pacific AWS’ Startup customer market and the AWS Partner Network.
• Lead annual channel sales and GTM planning for the Asia Pacific Startup customer segment.
• Define, develop and lead the delivery of regional partner GTM and sales campaign initiatives for the Startup customer segment to accelerate customer outcomes. This includes incubating new strategic initiatives.
• Develop data driven narrative strategies and proposals for new initiatives, or evolving/retiring existing initiatives/programs.
• Develop and mature measurement and monitoring mechanisms for the business plan (including customer success metrics capture) and analytics for identifying signals, opportunities, and challenges.
• Collaborate with AWS sales leaders and the AWS Partner Network to develop field education programs to enable both AWS sales and the AWS Partner Network help customers to maximise their business success using cloud technologies.

Basic qualifications

• 10+ years of experience in business development, sales, marketing, advisory, and/or strategy roles.

• 5+ years of experience in the Startups or cloud advance customers.

Preferred qualifications

• Highly credible with sales/marketing leaders, senior technologists, product leaders, and executive audiences.

• Exceptional business acumen and high judgment to be able to use customer cloud signals and data insights to understand customer pain points and challenges, and inform and shape business growth initiatives.

• Passion for enabling Startup customers to adopt cloud technologies to deliver business outcomes and innovation. This is done through deep curiosity to understand how Startup customers are adopting cloud and how to accelerate their cloud journey.

• ‘Invent and simply’ mindset who uses a data driven approach to set strategies but be comfortable with ambiguity. Exceptional problem-solver who is adept at simplifying complexity and developing scalable propositions.

• Strong bias for ‘working backwards’ from customers and favours iterative hypothesis/test/analyse/ improve approaches. Pragmatic and ‘is right a lot’.

• Proven track record of taking ownership and driving results with an ability to effectively lead and work with a variety of organisations, management levels, cultures, and personalities.

• Exceptional interpersonal and communication written and verbal skills. Experience communicating with both technical and non-technical stakeholders across multiple teams.

• Partnering with others in the organisation and the AWS Partner Network is key to our long-term success and is what helps frame our inclusive culture by working with a team that welcomes, celebrates, and leverages a diverse set of backgrounds and skillsets to deliver results is exciting.

• Culturally aware and have good interpersonal skills; able to collaborate across different functional teams and internal stakeholders.

• MBA/Master’s degree

• 10+ years of relevant work experience.

• Balanced experience across business development, strategy/planning, and execution in a multi-billion technology business.

• Experience delivering strategic GTM strategies/initiatives within a Global or National System Integrator, Managed Service Provider or ISV company.

• Experience in regional or worldwide roles.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

Would you like to help start-up companies across Asia Pacific accelerate and maximise their success using the cloud and a global channel? Do you have a track record of successfully defining and executing channel orientated go-to-market (GTM) strategies and partner-led sales campaigns for Startup customers? Amazon Web Services (AWS) is leading the next paradigm shift in cloud computing and we are looking for a strategic and dynamic results-oriented candidate to join as the Asia Pacific Partner Sales Manager.

In this role, you will have an exciting opportunity to shape Asia Pacific's regional strategy to help Startup customers adopt and transform using cloud solutions through the amazing AWS Partner Network. Your role is to define, develop and lead the delivery of strategic GTM initiatives through the AWS Partner Network for the Startup sector to accelerate customers’ cloud adoption. Your responsibilities will include developing the Startup customer segment strategy focused on leveraging the AWS Partner Network to drive customer success metrics, planning, business development and developing/maturing cross-functional go-to-market execution mechanisms to accelerate customer outcomes and innovations. You will collaborate with global, cross-functional teams including AWS sales, business development, marketing, and technical field professionals to determine how to best accelerate growth and success in the Startup customer segment through collaborative selling (co-sell) with the AWS Partners and monitoring progress against the business plan, this includes working closely with AWS Partners like Global/National System Integrators and Independent Software Vendors. You will use market and data signals to drive the Startup Co-sell strategy to most effectively serve AWS Startup customer engagements that are led or supported by AWS Partner Network. This strategy outlines the most effective co-sell initiatives to accelerate the growth and success in the customer segment and monitoring progress against key co-sell initiatives. Through partnership with AWS Sales leaders and the AWS Partner Network you will define and drive field education to ensure AWS sales teams and AWS Partner Network can effectively co-sell to accelerate customer success.

The right candidate will have experience interacting at the highest levels and demonstrated experience in developig business development and go-to-market initiatives. They will have a proven record of leading and driving multiple strategic initiatives, across a region like Asia Pacific, to meet business objectives, a customer-obsessed and collaborative approach, strong data/metrics bias, excellent initiative/program management skills and a passion for helping companies get started using cloud to achieve business goals. They will have knowledge of cloud messaging, positioning, and strong experience in solution sales, marketing and field enablement.

Key job responsibilities

• Develop and mature mechanisms to deeply understand needs, gaps, and opportunities with the Asia Pacific AWS’ Startup customer market and the AWS Partner Network.

• Lead annual channel sales and GTM planning for the Asia Pacific Startup customer segment.

• Define, develop and lead the delivery of regional partner GTM and sales campaign initiatives for the Startup customer segment to accelerate customer outcomes. This includes incubating new strategic initiatives.

• Develop data driven narrative strategies and proposals for new initiatives, or evolving/retiring existing initiatives/programs.

• Develop and mature measurement and monitoring mechanisms for the business plan (including customer success metrics capture) and analytics for identifying signals, opportunities, and challenges.

• Collaborate with AWS sales leaders and the AWS Partner Network to develop field education programs to enable both AWS sales and the AWS Partner Network help customers to maximise their business success using cloud technologies.

Basic qualifications

• 10+ years of experience in business development, sales, marketing, advisory, and/or strategy roles.

• 5+ years of experience in the Startups or cloud advance customers.

Preferred qualifications

• Highly credible with sales/marketing leaders, senior technologists, product leaders, and executive audiences.

• Exceptional business acumen and high judgment to be able to use customer cloud signals and data insights to understand customer pain points and challenges, and inform and shape business growth initiatives.

• Passion for enabling Startup customers to adopt cloud technologies to deliver business outcomes and innovation. This is done through deep curiosity to understand how Startup customers are adopting cloud and how to accelerate their cloud journey.

• ‘Invent and simply’ mindset who uses a data driven approach to set strategies but be comfortable with ambiguity. Exceptional problem-solver who is adept at simplifying complexity and developing scalable propositions.

• Strong bias for ‘working backwards’ from customers and favours iterative hypothesis/test/analyse/ improve approaches. Pragmatic and ‘is right a lot’.

• Proven track record of taking ownership and driving results with an ability to effectively lead and work with a variety of organisations, management levels, cultures, and personalities.

• Exceptional interpersonal and communication written and verbal skills. Experience communicating with both technical and non-technical stakeholders across multiple teams.

• Partnering with others in the organisation and the AWS Partner Network is key to our long-term success and is what helps frame our inclusive culture by working with a team that welcomes, celebrates, and leverages a diverse set of backgrounds and skillsets to deliver results is exciting.

• Culturally aware and have good interpersonal skills; able to collaborate across different functional teams and internal stakeholders.

• MBA/Master’s degree

• 10+ years of relevant work experience.

• Balanced experience across business development, strategy/planning, and execution in a multi-billion technology business.

• Experience delivering strategic GTM strategies/initiatives within a Global or National System Integrator, Managed Service Provider or ISV company.

• Experience in regional or worldwide roles.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

Would you like to be part of a team that is redefining the Customer Experience industry? Amazon Web Services (AWS) is looking for an experienced candidate to work with a select group of our Global and National Systems Integrators (SIs) and Independent Software Vendors (ISVs) to evolve and optimize their Amazon Connect contact center and customer experience practices and service delivery on AWS. Amazon Connect is a Cloud Contact Center as a Service (CCaaS) offering that was launched by Amazon in 2017 and has been met with strong customer interest and adoption across all geographies and multiple vertical industry segments, recently being named a leader in the Gartner Magic Quadrant.

As a Connect Partner Development Specialist you will drive adoption of Amazon Connect through the engagement of our AWS Global and/or National SI and ISV partners. Working with those partners you will support the development and execution of Go-To-Market (GTM) initiatives and targeted sales motions to achieve customer acquisition and growth targets. Working with a Connect Partner Solution Architect, your goal will be to ensure assigned partners’ ability to position most effectively at the deal level, and to deploy Amazon Connect reliably, at scale.

The ideal candidate will have demonstrable experience in creating and delivering customer value by matching SI and ISV partners’ capabilities and solutions to customer needs as identified by field sales specialists and solution architects. An ideal candidate should also have a demonstrated ability to interact effectively at the CXO/VP level, succeed by working across and building consensus between organizational groups, as well as thinking strategically about, and articulating business and technical challenges to, relevant internal and external stakeholders. In addition, the candidate will have demonstrated the ability to identify and provide guidance on areas for SI practice improvements and have directly contributed to the growth of SI/channel partner practice revenue in the customer experience/customer service industries.

Key job responsibilities

• Collaborate with SI partners to develop and deliver market-leading Customer Experience solutions that consist of AWS services, plus ISV solutions and package them with SI professional and managed services
• Work with partners to define/refine and execute joint sales and GTM programs to ensure maximum customer relevance and channel success
• For assigned partners, be an expert Amazon Connect and GTM resource, who can relentlessly evangelize key messages and new service features to all constituents/stakeholders
• Engage, train, and standardize sales motions across the SI’s field sales organization, channels and end customers to create and drive revenue opportunities for AWS
• Broker and oversee dialogs between assigned partners, specialist sales and Service Teams to drive and maintain highly constructive working relationships

You will be responsible for ensuring that your assigned partners are able to position the Amazon Connect service most effectively at the deal level, and are able to deploy Amazon Connect reliably, at scale. You must build credibility quickly with partners, offer guidance to partner practice teams on process improvements and preferred AWS sales motions that can be transferred to the partners’ own sales efforts, and articulate value propositions compellingly to all levels of partner management.

Basic Qualification

• Experience in the CX or Contact Centre industry
• 8+ years of consulting or business development experience in the software/technology industry
• Consistently exceeds quota and key performance metrics, with hands on experience working with Fortune 500 companies
• Presentation skills and the ability to articulate complex concepts to cross functional audiences
• Possess technical acumen, with a demonstrated track record of driving emerging/disruptive technologies
• Ability to think and work creatively to develop unique joint GTM strategies and value propositions

Preferred qualifications

• Knowledge of different Contact Centre offerings and technologies and in-depth understanding of the Customer Experience market
• Prior experience helping consulting partners and SIs build practices
• Prior knowledge of AWS and infrastructure technologies, services, and standards.
• Experience working for either a startup or a larger corporation in Contact Centre or Customer Experience/Enterprise Software industry
• Proven direct ability to drive meaningful revenue growth within a channel sales organization
• Demonstrated ability to engage and influence C-level executives

We are seeking an experienced Executive Communications Manager to join the AWS Partner Organization (APO) and work closely with APO’s most senior leaders to scale APO messages across our APJ region. The Executive Communications Manager is responsible for developing and implementing a comprehensive communications plan to enhance and promote APO’s vision and strategic goals to our internal and external audiences globally.

Foundational to success in this role is deep passion for our AWS Partners, and for communicating how together with AWS, our partners are delivering impactful outcomes for customers around the world. The chosen candidate will design communications strategies that consider both proactive and reactive tactics. They will identify high-value engagements that provide the optimal platform to reach our audiences and develop compelling, data-rich content to inform and inspire them. They will maintain balance proactive guidance and strategy with flawless delivery to become a trusted partner to the leadership team. They must have a strong track record of delivering results by producing high-quality, clear content, a demonstrated ability to earn and maintain trust across stakeholders, and insist on highest standards for quality, attention to detail while working on multiple projects simultaneously. The chosen candidate must be curious about new programs and initiatives impacting our customers, partners, and employees and possess the ability to ask the right questions. They need to have a bias for action and balance driving vs being directed. They must be comfortable taking risks and raising the bar for new ways of doing things.

Key job responsibilities

• This role is responsible for developing, organizing and executing strategic communications programs for AWS Partner Organization (APO) executives, including internal communications, media engagements and appearances at industry, government, and thought leadership events.
• Work directly with AWS Partners Senior Leadership executives and serve as an integral part of APO’s Strategic Communications team
• Prepare executives for media interviews, press conferences, and internal and external speaking engagements to include the creation of content for all-hands meetings; internal communications via email or other channels; video script writing; and social media strategy, content creation and execution.
• Serve as writer to senior executives for global audiences, including driving the creation and delivery of compelling, executive-level presentation materials (slides, scripts, messaging documents, and customer stories, thought leadership)
• Leverage thought leadership programs and opportunities for APO executives, to promote the business value that can be obtained by partnering with the Partner Organization
• Apply superb organizational skills to the management of high-level communications opportunities, both internally and externally
• Manage speaking engagement calendar for SLT with other Comms Team members to ensure alignment of key messages both internally and externally
• Measure and share results of speaking engagement to evaluate impact
• Conduct research and monitor industry trends and developments to identify opportunities for enhancing executive communications.
• Provide guidance and support to executives during high-pressure situations and ensure timely and accurate communication to relevant stakeholders.
• Excellent interpersonal and relationship-building skills to work effectively with executives and stakeholders at all levels.
• Ability to handle sensitive and confidential information with discretion.

Basic qualifications

• 7+ years experience in Communications, Public Relations, or a related field
• 5+ years of experience supporting senior executives
• Experience working within the business-to-business technology sector
• Bachelor’s degree in Communications, Marketing, or a related field

Preferred qualifications

• Exceptional writing and editing skills, with the ability to articulate a clear point of view on complicated issues in crisp, concise communications
• Experience using data and metrics to drive improvements
• Demonstrated experience building trust and influencing cross-functional teams and senior leaders
• Multilingual: Written and verbal fluency in English and Portuguese or Spanish
• Experience working with partners or businesses in the Latin American region
• Experience designing and executing joint marketing plans with strategic alliance partners with global footprint
• Experience driving cultural change and influencing organizations through communications, from audience and stakeholder analysis through implementation and success metrics tracking
• Writing sample must be submitted prior to moving to an interview

Would you like to develop AWS migration partners and build their businesses? Would you like to be part of a successful migration team focused on helping partners build and grow their businesses on the Amazon Web Services (AWS) platform? Do you have business savvy and technical background necessary to help further establish Amazon leadership by growing partner-led migrations and modernisation business?

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Key job responsibilities
As a Migration Partner Development Specialist, you will own the exciting opportunity to help shape and deliver on a strategy to build mind share and broad use of Amazon’s platform within the AWS partner ecosystem. Your responsibilities will include identifying and engaging with key consulting and technology partners to help AWS customers migrate at scale and speed; developing and executing enablement, marketing, and promotion strategies to help partners better engage with AWS customers; and enabling AWS product/service teams, business development and sales teams to better engage with our partner ecosystem. You’ll also work closely with the product/service teams to help them evolve the products/services and address issues, concerns, and requests from AWS partners.

The ideal candidate will possess both a business background that enables them to engage with partner business teams as well as a technical background that enables them to easily interact with software developers and architects. You should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.

A day in the life
Develop deep relationships and collaborate with ASEAN partners to shape and grow AWS migrations business.

Collaborate with other AWS BD and partner AWS to develop partner migrations strategy and execution.

Engage key migration competency partners for focus go-to-market initiatives and build migrations pipeline.

Drive AWS Cloud adoption by jointly developing sales play and offerings with partners.

Shape partner deal commercials using right AWS programs and accelerate customer cloud adoption.

Manage periodic reviews (MBRs, QBRs) with AWS leadership covering health of business, market trends and customer highlights/lowlights.

Be the “liaison” between the AWS partner network (APN) and the migration services teams.

About the team
Migrating customers onto AWS Cloud is a top, strategic initiative for the company. The Migration Acceleration Program (MAP) is a comprehensive and proven cloud migration program that packages best practices, expertise, tooling, and financial incentives for customers to make cloud adoption easier and accelerate migrations to AWS. To support MAP, the Partner Migrations team works closely with AWS Partners who engage customers and migrate legacy workloads to AWS. The team includes a WW core team responsible for strategy, operations, and program management, and two-person in geo/segment teams consisting of Partner Development Specialists and Migration Architects shaping strategy, enablement and execution

Basic qualifications

• 10+ years of developing, negotiating and executing business agreements experience
• Bachelor's degree
• Experience developing strategies that influence leadership decisions at the organizational level
• Experience influencing innovation through a partner ecosystem with either solutions or programs that have demonstrated success at enterprise customers
• Experience influencing internal and external stakeholders
• Experience in designing and articulating complex commercial constructs for complex sales engagements

Preferred qualifications

• Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner
• Experience selling to Fortune 1000 or Global 2000 organizations

Amazon Web Services (AWS) is looking for a world class partner and alliance leader to join the Data and Analytics partner team to lead business development efforts with System Integrator (SI), Channel, and Consulting Partners. As a Principal Partner Development Specialist (PDS) for Analytics in ASEAN, you will have an exciting opportunity to deliver on our strategy to accelerate adoption of AWS within Data, Analytics, and Advanced Analytics practices of strategic partners while working with a world-class team of other Partner Development Specialists focused on the same mission. You will help them develop capabilities, AWS powered data, analytics and BI offerings, develop and execute go-to-market and enablement plans, leading to healthy business pipeline, joint customer wins and market success.

Establishing secure and optimized data, analytics, and BI architectures on AWS Cloud is strategically important for our customers. In this role, you will work with partners to help them build growth oriented and strategically focused practices to deliver on these customer and market expectations. In this endeavor, you will collaborate with a number of AWS internal teams including partner managers, solution architects, sales, product, BD, marketing, and solution teams to position and deliver these capabilities internally and to partners. You will be responsible for building Analytics practice plans for each partner and owning the execution of all elements of the plan including but not limited to enablement, GTMs, sales plays, executive alignment, supporting strategic deals, and relationship governance. AWS Data and Analytics organization will look to you as the expert on your managed partners and to drive AWS market success through them. You will also act as a mentor to the regional analytics PDS team, bringing your substantial experience in coaching and guiding the team into delivering customer and partner success.

You should have a multi-faceted background to succeed in this position including a deep understanding of SI/Consulting business, selling software and consulting projects into enterprise customers, and building alliances between technology and consulting organizations. Ideally this expertise would have been acquired in similar positions at other enterprise software companies or working within SI organizations while engaging closely with technology firms. Additionally, you should have a deep understanding of the data, analytics, and BI technology landscape and ideally, an understanding of machine learning and generative AI capabilities. You should have a solid understanding the data and analytics market dynamics, and a demonstrated ability to think strategically about business, process, and technical challenges, as well as build and convey compelling business cases and value propositions.

Key Responsibilities:

• Working with cross functional partner and AWS teams, build and drive analytics business plans which serve as blueprints for a partner’s growth
• Understand SI strategy and help build and drive go to market initiatives to support differentiation, customer wins, and market success
• Drive partner pipeline and customer wins through focused sales plays, GTMs, and campaigns
• Work with technical teams on both sides to identify, develop, and launch value add solutions/offerings which showcase SI capabilities and AWS technologies
• Create and drive enablement plans for SI teams in support of business needs
• Support SI market expansion in new geographies, vertical segments, and use cases by aligning with respective AWS teams and growth strategies
• Prepare and deliver business reviews to AWS and partner senior leaders including business metrics, goal achievements, and overall health of business
• 25% travel expected for partner meetings, supporting GTMs and meeting customers

Basic qualifications

• 7+ years of developing, negotiating and executing business agreements experience
• 7+ years of professional or military experience
• Bachelor's degree
• Experience developing strategies that influence leadership decisions at the organizational level

Preferred qualifications

• Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner
• Experience selling to Fortune 1000 or Global 2000 organizations

AWS Managed Services (AMS) is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full life-cycle services to provision, run, and support your infrastructure.

We are looking for someone that is at the forefront of transformational technology and has experience assisting enterprise customers take advantage of a growing set of AWS services and features to run their mission-critical applications. The Senior Cloud Service Deliver Manager Role is engaged with the client account level and is a trusted advisor; providing a forward-looking strategy while clearly outlining the investment and multi-step go-to-market plan necessary to help AMS customers onboard to AMS, and lead the changes to IT strategy, policies, processes, people, governance and partnerships. The successful candidate will be working closely with other AWS teams to ensure that all changes to a customer’s environments are smoothly carried out while meeting customer requirements to onboard to AMS.

The ideal candidate must possess customer presentation skills that enable you to represent AWS well within a customer’s environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management. You should also have a demonstrated ability to think strategically about business, product, and technical challenges as you help our customers take advantage of the efficiencies, cost savings and quick innovation available in the AWS cloud. You will be surrounded by people who are passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you:

· Earn a Trusted Client Advisory relationship with our clients and team.
· Work with customers to provide visibility and guidance around their AWS Services account through regular Operational Service Reviews and Reporting.
· Work with application owners to develop and standardize test, upgrade, and release management processes.
· Engage with Director and C-Level executives to understand business needs.
· Go “toe to toe” with customer technical stakeholders on most issues.
· Be the voice of the customer and work with internal AWS resources to ensure that the customer’s requirements are met.
· Raise internal awareness of customer impacting bugs and/or issues, and drive the appropriate prioritization for fixes and/or responses.
· Champion and advocate for customer requirements within AWS (e.g. feature requests).
· Participate in customer requested meetings (onsite or via phone).
· Triage technical issues.
· Provide oversight of escalation, prioritization, and drive customer communication during critical events.
· Developing and promoting governance models supporting the consistent use of cloud technologies aligned to institutional strategies and policies.
· Understanding customer business drivers and strategies, architectures, cloud adoption roadmaps, operating models, KPI, to measure and monitor benefits realization.
· Analyzing application portfolios, identifying dependencies & common infrastructure platform components, and assessing migration feasibility.
· Be available outside of business hours to help coordinate handling of urgent issues as needed.

Basic qualifications

• 6+ years of design/implementation/operations/consulting with distributed applications experience
• Bachelor's degree
• Experience informational technology operations
• Experience with AWS services or other cloud offerings

Preferred qualifications

• Experience in internal enterprise or external customer-facing environment as a technical lead
• Strong organizational and project management skills with an ability to manage numerous, competing demands from internal and external stakeholders
• Excellent written and verbal communication skills to successfully engage with customers and colleagues
• AWS SA Associate certification