Total 16 job vacancies by Royal Cornwall Hospitals NHS Trust

Clinical Nurse Specialist

Integrated Older Peoples Services

We are delighted to be offering an exciting opportunity to recruit to the Clinical Nurse Specialist role for Frailty and Older People within the Acute and Emergency care group.

This is a senior band 7 post working at the front door with the Acute Care of the Elderly medical teams and front door therapy teams to holistically assess the older frail patient using their knowledge of Clinical Frailty Scoring and acute care needs to ensure the correct clinical pathways are applied to achieve the best outcomes for this patient group.

You must be passionate about older peoples care and demonstrate a commitment to ensuring a positive journey is achieved by using your specialist knowledge and skills to establish the correct pathway either back out to the community or within acute care where indicated. Avoiding hospital admissions and reducing length of stays is an integral part of this role and your specialist assessment and follow up of the patient’s care will demonstrate the key performance indicators of this role.

You will be expected to work both autonomously and within a team and achieve your Non-medical Nurse prescriber qualification for which you can expect to be fully supported. This role will form part of the foundation for a further career pathway in older people’s services as the care group explore Advanced nurse practitioner nursing roles for the future.

Working within the Integrated Services for Older Peoples and Acute care of the Elderly (ISOP/ACE) Team, you will be responsible for delivering effective comprehensive assessment and management of a designated cohort of complex frail and vulnerable older adults in our acute care services (specifically in the Emergency Department and on the Older Peoples Assessment and Liaison and Frailty Units.

Please note that sponsorship is not guaranteed. Please discuss any sponsorship requirements or working hours per week limits (due to your current visa) that you may have at interview.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.



The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.



The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.



We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.



Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. 

To be an employee of the NHS you need to successfully complete the following: 
• Identity Checks 
• Professional registration and qualification checks 
• Employment history and reference checks 
• Work health assessments 
• Criminal record check standards 
• Right to work checks

For further information please visit: 

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation 

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity. 


This advert closes on Monday 4 Nov 2024

To participate in the collection, entering, collating and analysing of data for the Intensive Care National Audit Research Centre (ICNARC) and MedICUs data set.

Provide administrative support to the ward based clinical staff.



Contribute to the effective running of the ward by concentrating on tasks which directly support administration systems and procedures.



Provide a reception service on the ward welcoming patients, visitors and staff and dealing with queries both internally and externally to the organisation.



Ensure that the quality of data being managed and processed is of a high standard.

· Monitoring of accuracy of demographic and activity data on the hospital Patient Management System (PAS)

· Assist with the preparation of periodic returns to the Intensive Care National Audit and Research Centre (ICNARC). This includes correcting and validating all data returns, the continuation of data collection of patients being transferred or discharged from the Critical Care Unit and the presentation of said data

· Collect electronic and other information from ICIP (commonly known as CareVue), patient notes and verbal communication, to enable completion of an audit database

· Analyse Data Validation Reports from ICNARC, and update the database as appropriate

· Assist with research data collection

· Ensure the provision of information for regular audit and management reporting

· Contribute to the monitoring of measurable standard of care such as the quarterly direct care audit and the promotion of the friends and family questionnaire

· Assess and collect levels of care for the critical care minimal data set and the healthcare resource groups to support payment by results

· Take phone calls, maintaining confidentiality and referral to correct party

· Maintain and ensure the accuracy and completion of the hospital PAS information system.

· To provide administrative support and cover for other clerical staff as required

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-handside 


To be an employee of the NHS you need to successfully complete the following: 

• Identity Checks 

• Professional registration and qualification checks 

• Employment history and reference checks 

• Work health assessments 

• Criminal record check standards 

• Right to work checks 


For further information please visit: 


https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation 


Many of our staff work flexibly inmany different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.


We reserve the right to close this advert early, or when theallocatednumber of applications has been reached. Pleasesubmityour application at the earliest opportunity. 



This advert closes on Tuesday 29 Oct 2024

Support our NHS colleagues by joining our IT Service Desk team in Cornwall! We provide a first line service desk to more than 12,000 clinicians and support staff across Cornwall and the Isles of Scilly, recording and triaging around 140,000 requests and incidents a year.

Our Service Desk team work under pressure every day, so friendliness, great rapport with customers and a robust sense of humour are a definite requirement of this job!

If you have existing skills in standardOffice 365, or better still,N365administration via the nationalNHSmail portal, we want to hear from you. Teams,Active Directory/Azure, office or other productivity apps support or knowledge are a definite bonus, alongside experience of working in afront line support role. We require an excellent standard of verbal, listening and writing skills as you will use multiple forms of communications every day.

In return we can offer you the satisfaction of knowing you're supporting amazing NHS colleagues in their vital work, as well as a job of huge variety within a team of great people.








Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.



PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. 

To be an employee of the NHS you need to successfully complete the following: 
• Identity Checks 
• Professional registration and qualification checks 
• Employment history and reference checks 
• Work health assessments 
• Criminal record check standards 
• Right to work checks

For further information please visit: 

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation 

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity. 


This advert closes on Wednesday 23 Oct 2024

COUNTYWIDE (covering a west of Cornwall caseload)

Exciting learning opportunity to gain experience and skills in the specialist field of Looked After Children's Health.

As an experienced specialist Community Public Health Practitioner - you will gain training and experiential learning of identifying the heath needs of this complex population and working with the team around them to meet these needs.

Provisional interview date 2/10/2024 (tbc)

An exciting new opportunity has arisen to take on the role of Specialist Nurse for Children and Young People in Care in Cornwall and the Isles of Scilly.

The Children in Care Health Team are looking for an enthusiastic, innovative and highly motivated individual to take a an important role in the delivery and ongoing development of a service to promote and ensure the delivery of high quality specialist health care to Children and Young people in Care.

The Team is hosted within the Community Child Health Department in Truro . You will be managed by the Named Nurse CIC and will work in the Children in Care Specialist Health Team, a team of Specialist Nurses, the Named Doctor and admin support staff.

This post will be Countywide, mainly working in the west of Cornwall. The Children in Care Health Team cover the whole of Cornwall and the Isles of Scilly and the team’s central admin hub is at Royal Cornwall Hospital in Truro. The post-holder will be required to work flexibly across the area in response to service demands but will be patch allocated within the west of Cornwall.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including Cornwall ICB and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to accommodate all requests, such requests will not be referenced during the interview scoring process, and we will consider and try to accommodate them for successful applicants.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. 

To be an employee of the NHS you need to successfully complete the following: 
• Identity Checks 
• Professional registration and qualification checks 
• Employment history and reference checks 
• Work health assessments 
• Criminal record check standards 
• Right to work checks

For further information please visit: 

www.nhsemployers.org/topics-networks/employment-standards-and-regulation 

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity. 




This advert closes on Wednesday 25 Sep 2024

As a patient’s first and last point of contact with the hospital, special attention should be given at all times to ensuring a positive patient experience by providing a welcoming, helpful and supportive reception service.

To meet and greet patients, carers and visitors at reception desks in line with the Trust procedures.

To maintain and update the Patients Administration System (PAS) following training using training manual and procedures supplied.

To understand the complete range of administration functions, responsibilities and duties both routine and non-routine to contribute to the effective delivery of patient care, through knowledge of hospital systems and consultant practice.

To ensure Attendances, Outcomes, Referral to Treatment (RTT) and Procedure codes are recorded onto PAS in line with policies and procedures which will guarantee funding to the Trust

To admit and discharge Day Case, Emergency and Treatment/Procedure patients correctly onto PAS to enable Clinical Coding to extract the information.

The post holder will be responsible for accurately collecting demographic and personal details to ensure the Trust captures essential income

The post holder will be required to work with minimal supervision and have the ability to work under extreme pressure, and be able to exercise sound judgement and decision making skills whilst working as part of a team or under own initiative.

To use the Hospital computer systems to book appointments for patients with clinicians and other health care professionals using knowledge of clinical specialties to book patients into the correct appointment slot follow-up or new (based on training and experience)

To provide the patient with the most appropriate appointment, having taken into account their individual needs and circumstances, as well as waiting times and targets

To ensure that on arrival at outpatient clinic, patients are booked in correctly on the appointment systems, including planned and emergency patients. Notifying appropriate staff members of the patient’s arrival and that the hospital notes in certain areas are passed through to correct clinic nurse

Admit and discharge patients onto the PAS following set procedures and according to Trust policy

To ensure that clinical Attendances, Outcomes and RTT codes from patients clinic attendance are accurately recorded and patients informed of future appointments if required

Provide helpful assistance and professional attitude, the post holder will receive and have to make telephone calls advising patients, clinicians, managers and just general public enquiries.

A high level of concentration is required and attention to detail

To ensure all patient documentation is uploaded accurately including demographic information, patient letters and clinical data.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. 

To be an employee of the NHS you need to successfully complete the following: 
• Identity Checks 
• Professional registration and qualification checks 
• Employment history and reference checks 
• Work health assessments 
• Criminal record check standards 
• Right to work checks

For further information please visit: 

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation 

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity


This advert closes on Monday 27 May 2024

Kernowflex (Bank) Healthcare Support Worker

Applicants will need to have a minimum of six months experience of working as a healthcare support worker in an acute healthcare setting or equivalent for this role.

We are looking for compassionate, motivated and enthusiastic individuals who are committed to delivering a high standard of patient care on our busy but friendly wards.

As a Healthcare Support Worker you will be a valued member of the team and help support our nurses to look after patients. At our trust we strongly believe in patient care and want to attract like minded people to help build and maintain a supportive and enjoyable place to work.

The Kernowflex Healthcare Support Worker (HCSW) works as part of the ward/department team under the supervision of registered nurses and midwives and:
- participates in the delivery of patient care
- contributes towards ward/department organisation
- supports registered nurses in the provision of a safe and caring environment

All Healthcare Support Workers are expected to complete the following activities and achieve the required level of competence within a timescale agreed with their manager and with reference to RCHT HCSW Development Strategy:
- attendance at the HCSW Induction Programme
- attend the mandatory development study days
- participate in the annual HCSW update
- complete the appropriate Qualifications & Credit Framework (QCF) training

Key working relationships include all members of the multi-professional team, including nursing and medical staff, allied health professionals and support workers.

The role of a Healthcare Support Worker is a very privileged role, within this role you will provide personal care and support to patients at their most vulnerable times. Our values are Care & Compassion, Trust & Respect, Working Together, Inspiration & Innovation and Pride & Achievement – they shape how we serve, and they say how we work together in our team.

In return for your expertise and hard work, we offer a wide range of benefits including:

Competitive rates of pay with increments.

Access to the NHS pension scheme.

Opportunities to work across various departments and sites, gaining invaluable knowledge and experience.

Unsocial hours enhancements (where applicable).

A flexible working pattern to suit you.

Opportunities for further training (all paid for) and progression into permanent posts.

Paid annual leave quarterly pro rate of working time directives.

Weekly pay.

A comprehensive induction and ongoing mandatory training.

Plus, when you go home, you can relax in the most amazing countryside and coastal environments – work-life balance here in Cornwall is unrivalled.

If you do not have the required experience to join the bank, you may like to consider applying for a permanent post with the Trust. Vacancies can be found on the NHS Jobs website or at royalcornwall.nhs.uk/our-organisation/work-with-us/jobs-and-recruitment/

Recruitment : 01872 255755 Option 2

Kernowflex : 01872 255755 Option 1

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

To work co-operatively as part of the multi-disciplinary team, helping nursing, midwifery and other clinical staff in routine work associated with patient care and to support registered nurses in the implementation of programmes of care within the limits of the HCSW’s knowledge and competence.

To provide comfort, reassurance and support to patients and/or their carers if anxious or distressed, assist with essential patient care, e.g. making beds, sorting clean linen, distributing menu cards etc and to assist patients to become as independent as possible by giving the appropriate level of support as delegated and under supervision

To maintain patients’ personal and oral hygiene, e.g. help with dressing/ undressing, giving bed baths, mouth and skin care, assisting with pressure area care, escort patients to other departments and have a basic understanding of special dietary needs and implications for the patient’s condition, ensure adequate hydration and nutritional intake – including feeding patients. Record intake and output and understand the need for accuracy

To assist patients to access and use appropriate toilet facilities, ensuring privacy and dignity are maintained.

Record routine observations as designated by the nurse in charge (following training and having been assessed as competent, e.g. TPR & BP, urine tests, ECG).

To alert trained staff promptly of changes in the patient’s condition or any possible risks.


This advert closes on Wednesday 15 May 2024

We are looking for a cheerful, conscientious and adaptable person to join our team providing clerical support within the Reception area of the Endoscopy Department.

Applicants should have excellent communication skills, be self-motivated and able to make full use of the computer systems after training. A willingness to learn and the ability to remain calm under pressure are essential attributes applicants will require for this post.

This is a very busy area and provides a focal point for receiving patients, visitors and staff to the department. You would be joining a dedicated administrative team that supports patient care.

You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions, and you must possess excellent communication skills.

You should have good keyboard skills and previous experience in a healthcare setting would be an advantage. You will be required to have a good level of education and have experience in Administration and Clerical duties with good customer care skills. The successful post holders will be expected to cover colleagues in times of sickness and annual leave. Full training will be given on IT systems.

The successful candidate will be expected to work flexibly in order to meet the changing needs of service.

This role is full time - 37.5 hours per week (work pattern can be negotiated)

To greet and receive and direct patients, carers and visitors at reception desks in line with Trust procedures.

Answer the telephone in accordance with Department procedure.

To understand the complete range of administration functions, responsibilities, and duties both routine and non-routine to contribute to the effective delivery of patient care, through knowledge of hospital systems and consultant practice.

Register patients in accordance with departmental policy.

To maintain and update the Patient Administration System (PAS) following training using training manual and procedures supplied.

To prepare for upcoming endoscopy clinics, creating episodic folders/legacy notes, tracering of files.

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. 

To be an employee of the NHS you need to successfully complete the following: 
• Identity Checks 
• Professional registration and qualification checks 
• Employment history and reference checks 
• Work health assessments 
• Criminal record check standards 
• Right to work checks

For further information please visit: 

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation 

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity. 




This advert closes on Monday 8 Apr 2024

The Peripheral Sites Care Group have an exciting opportunity to work within the Orthopaedic specialty as a Service Manager.

This will be a full time post of 37.5 hours per week spread across a 5 day service working on site.

Your role will be to support the services and work with varying levels of professional staff, supporting your Clinical Matrons, administrative, and medical staff, ensuring a smooth robust service.

It is imperative that the successful candidate has existing knowledge of RTT, and service development within a clinical speciality.

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. 

To be an employee of the NHS you need to successfully complete the following: 
• Identity Checks 
• Professional registration and qualification checks 
• Employment history and reference checks 
• Work health assessments 
• Criminal record check standards 
• Right to work checks

For further information please visit: 

www.nhsemployers.org/topics-networks/employment-standards-and-regulation

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity. 


This advert closes on Sunday 7 Apr 2024

As a patient’s first and last point of contact with the hospital, special attention should be given at all times to ensuring a positive patient experience by providing a welcoming, helpful and supportive reception service.

To meet and greet patients, carers and visitors at reception desks in line with the Trust procedures.

To maintain and update the Patients Administration System (PAS) following training using training manual and procedures supplied.

To understand the complete range of administration functions, responsibilities and duties both routine and non-routine to contribute to the effective delivery of patient care, through knowledge of hospital systems and consultant practice.

To ensure Attendances, Outcomes, Referral to Treatment (RTT) and Procedure codes are recorded onto PAS in line with policies and procedures which will guarantee funding to the Trust

To admit and discharge Day Case, Emergency and Treatment/Procedure patients correctly onto PAS to enable Clinical Coding to extract the information.

The post holder will be responsible for accurately collecting demographic and personal details to ensure the Trust captures essential income

The post holder will be required to work with minimal supervision and have the ability to work under extreme pressure, and be able to exercise sound judgement and decision making skills whilst working as part of a team or under own initiative.

To use the Hospital computer systems to book appointments for patients with clinicians and other health care professionals using knowledge of clinical specialties to book patients into the correct appointment slot follow-up or new (based on training and experience)

To provide the patient with the most appropriate appointment, having taken into account their individual needs and circumstances, as well as waiting times and targets

To ensure that on arrival at outpatient clinic, patients are booked in correctly on the appointment systems, including planned and emergency patients. Notifying appropriate staff members of the patient’s arrival and that the hospital notes in certain areas are passed through to correct clinic nurse

Admit and discharge patients onto the PAS following set procedures and according to Trust policy

To ensure that clinical Attendances, Outcomes and RTT codes from patients clinic attendance are accurately recorded and patients informed of future appointments if required

Provide helpful assistance and professional attitude, the post holder will receive and have to make telephone calls advising patients, clinicians, managers and just general public enquiries.

To ensure patient confidentiality is maintained at all times, in accordance with Trust policy

A high level of concentration is required and attention to detail

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. 

To be an employee of the NHS you need to successfully complete the following: 
• Identity Checks 
• Professional registration and qualification checks 
• Employment history and reference checks 
• Work health assessments 
• Criminal record check standards 
• Right to work checks

For further information please visit: 

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation 

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity. 




This advert closes on Wednesday 3 Apr 2024

This post is being offered as a bank post via Kernowflex - ZERO HOURS

Working under national protocols, patient group directions and patient specific directions to clinically assess patients and administer vaccines and other treatments as appropriate.

Ensure that clinics are running safely and are following the most up to date guidance regarding vaccination.

Support other health initiatives as part of ‘making every contact count’.

As a Registered Health Care Professional working in immunisations, the post holder will work as part of a dynamic team in delivering a safe and effective service for the delivery of vaccinations for influenza and the COVID-19 vaccine(s) as well as other vaccinations required through the service. The post holder will undertake activities such as: clinical assessment, dilution and drawing up of the vaccine from multi-dose vials and post vaccine observations support.

In particular, the post holder will be responsible for:
• The configuration of the vaccination pod and vaccination station.
• Conducting clinical assessments.
• The review of complex medical histories and potential adverse reactions.
• Preparation of the vaccine prior to administration by the immunisers using aseptic technique.
• Ensuring the best possible clinical outcomes by using up-to-date skills and adhering to evidence-based policies and procedures.

The post-holder will also be involved in other clinical interventions as part of the ‘making every contact count’ work, including health checks.

In return for your expertise and hard work, we offer a wide range of benefits including:

Competitive rates of pay with increments.

Access to the NHS pension scheme.

Opportunities to work across various departments and sites, gaining invaluable knowledge and experience.

Unsocial hours enhancements (where applicable).

A flexible working pattern to suit you.

Opportunities for further training (all paid for) and progression into permanent posts.

Paid annual leave quarterly pro rate of working time directives.

Weekly pay.

A comprehensive induction and ongoing mandatory training.

Plus, when you go home, you can relax in the most amazing countryside and coastal environments – work-life balance here in Cornwall is unrivalled.

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee (including bank) of the NHS you need to successfully complete the following:
• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Work health assessments
• Criminal record check standards
• Right to work checks

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.


This advert closes on Monday 1 Apr 2024

We are looking to appoint an Administrator to work within the support team with the Cancer Clinical Nurse Specialists (CNSs). Candidates must have administration skills with excellent communication and people skills, ideally with a good understanding of NHS healthcare systems and processes.

This is a 1 year post working full time 37.5 hours per week over 5 days.

This is an exciting opportunity for the right candidate to join a growing team to carry out a varied range of tasks to assist with the CNS workload in including managing phone calls, arranging blood tests, preparing documents for clinics, providing patients with information and general coordination of patient’s pathways. This position will require development of knowledge in a number of areas such as the diagnosis and treatment pathways of cancer patients, so would provide an opportunity to progress within the department over time as the administrator will be involved in all aspects of the departments work, learning all the relevant systems and processes and possibly supporting and working with the wider cancer services team such as the support workers and Allied Health Professionals.

The successful candidate must possess excellent communication skills, must be reliable, well organised and able to work as part of a team or independently. It is essential that the successful candidate is keen to learn new skills.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

We employ approximately 6,700 staff and have a budget of approximately £580 million. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

PLEASE NOTE: To view the full Job Description and Person Specification, please click view the supporting document on the right hand side

To be an employee of the NHS you need to successfully complete the following:
• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Work health assessments
• Criminal record check standards
• Right to work checks

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.


This advert closes on Wednesday 27 Mar 2024

This is a two year fixed term post working 37.5 hours per week over 5 days



Are you interested in working in a beautiful part of the country, in a friendly, dynamic and forward thinking team specialising in the treatment and holistic care of cancer patients from across Cornwall?



We are looking to appoint a support worker to work within the established Support Worker Team based within the Sunrise Centre. Candidates must have administration skills with excellent communication and people skills, ideally with a good understanding of NHS healthcare systems and processes.



The successful candidate will support patients directly as well as supporting the role of the Specialist Cancer Nurses. This role assists patient’s patient through their cancer diagnostic and treatment pathways as well as those on cancer surveillance programmes.

The role will involve working within the wider Cancer Services team including the Cancer Clinical Nurse Specialists (CNSs) based within the Sunrise Centre. This aspect of the role will involve a varied range of tasks to assist with the CNS workload including managing phone calls, coordinating pathways and appointments, assisting with CNS clinic management, chasing invasive and non-invasive diagnostics.

The other aspect of the role is providing Holistic Needs Assessments for newly diagnosed cancer patients with details care plan and support information packs.

To provide general information and support to patients, relatives, carers, and other health and social care professionals. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty, and integrity.

Triage incoming calls, using a risk assessment framework and initiate an appropriate response according to protocols and individual pathways, using good communication skills, basic clinical awareness and appropriate tools and procedures, liaising as appropriate when non routine and refer complex decisions to the team for assessment and review.

Provide basic telephone advice and refer on or signpost to other sources of support.

Coordinate the necessary assessments, appointments, or investigations to fast-track people back into the system if required.

Offer Holistic Needs Assessments and detailed care planning packs for all newly diagnosed cancer patients.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds

We work with health and social care organisations including ¬NHS Kernow and NHS England ¬to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000 ¬ which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually developing clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career

PLEASE NOTE: To view the full Job Description and Person Specification, please click view the supporting document on the right hand side

To be an employee of the NHS you need to successfully complete the following:
• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Work health assessments
• Criminal record check standards
• Right to work checks

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.


This advert closes on Tuesday 26 Mar 2024

Would you like to be at the forefront of new and developing health technologies at the Trust?

Do you have experience working within an acute or community patient care setting?

Are you organised, with a methodical approach to your work, and have an eye for detail?

Do you possess strong Microsoft IT skills, particularly with Excel and PowerPoint?

If you can say ‘yes’ to all of these and are ready for a change, then this could absolutely be the role for you!

As we continue to expand our digital health technologies across the Trust, we have recognised the importance of keeping patient safety at the forefront of how these are implemented. We are building a new team to lead on Digital Clinical Safety and this administration and team support role will be a key member, working to ensure patient safety continues to remain our top priority.

You do not need to have a clinical background to apply for this post.

What we will need from you, however, is a willingness to learn and be adaptable as the team develops a comprehensive application of digital clinical safety in practice. Full training will be provided for you (both formal and informal), and you will be well supported by the Digital Clinical Safety Manager, as well as Project Managers and Subject Matter Experts too.

It is a permanent role, but there may be the option for us to consider a secondment opportunity if you are an existing member of staff.

The post holder will help ensure that the administration of digital clinical safety is the overarching priority within the Electronic Patient Record (EPR) programme and wider clinical IT projects. Using evidence based and collaborative practice, work with clinical safety practitioners and project leads / teams to identify and complete the associated administration activities and documentation aligned to the project life cycle and gateways.

The Digital Clinical Safety Administration Support Officer role is open to clinical and non-clinical persons and backgrounds, who can demonstrate a willingness to learn, are eager to gain knowledge and develop project and patient safety skills. The role will be supported by the Digital Clinical Safety Manager, Project Managers, Subject Matter Experts (SME) and provided with formal / informal training and coaching to develop and maintain expertise and support clinical safety activities in practice.





Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

To contribute to the smooth running of the digital clinical safety team, functions and processes. This will include management of the team email inbox, determine urgency and importance and highlight where necessary to the manager or other team members.

First point of contact for digital clinical safety team enquiries and the key point of contact for the generic email inbox requiring clear communication and liaison skills.

Manage and update clinical IT repositories with associated digital clinical safety documentation. Manage and maintain digital clinical safety templates and supporting materials.

Using templates and Cornwall IT Services clinical risk management processes, support the creation of the clinical risk management plan and all associated documentation required that will be used within a project.

Use of Datix WEB and running reports from the system to enable incident reviews and themes relating to use of technology in practice. Contribute and support digital clinical safety reporting, internal and external to Cornwall IT Services.

Attend meetings as requested to support in comprehensive and accurate minute taking and recording actions.

Complete any other administrative tasks including meeting management i.e., agendas and materials, room bookings and diary management, required to support the team in a timely manner.




This advert closes on Sunday 14 Jan 2024

Are you looking for a new exciting challenge in your career as a Healthcare Assistant/Support Worker? Do you want to make a real difference to help support families/carers who look after their loved ones living with dementia? Do you have a real passion and interest in dementia care?
Do you want to work within a small friendly team who support each other?

Are you looking to develop new and exciting ways of working and sharing skills across the acute and community health and social care settings?

An exciting opportunity has arisen to join our friendly team, the Integrated Admiral Nurse Service as a Secondment or a 12 month Fixed Term contract to work within our Team as an Assistant Practitioner to help and support carers who look after their loved ones who have a diagnosis of dementia.

You will work alongside the Admiral Nurse Clinical Lead and three other Admiral Nurses to contribute to the support that carers and families may need in their own homes, during the hospital stay and across care transitions. You will do this through providing ongoing and compassionate support and guidance and ensuring that carers are signposted appropriately in order to help prevent carer breakdown.

This is a challenging developmental opportunity to make a significant impact on the delivery of the care of families affected by dementia across the dementia care pathway in Cornwall, working across different care settings.



This post has been developed to support the Admiral Nurse Service to provide relationship-centred dementia care to families with complex needs.

Provide a responsive, personalised information, signposting and support service to people living with a diagnosis of dementia, their carers and family in order to help them to navigate and access appropriate services in the right place at the right time.

Support the interface between mainstream general hospital services, community health and social care services and other services across the dementia pathway.

Work collaboratively with healthcare and multi-agency colleagues, supporting the work of the three Admiral Nurses and Admiral Nurse Clinical Lead across the county.

Attend conferences, dementia related events representing the Admiral Nurse Service in a professional and engaging manner.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

We employ approximately 6,700 staff and have a budget of approximately £580 million. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

You will be responsible for supporting carers who look after their loved ones, working across the social care services, including the Acute Hospital setting, Community Hospital Settings and when people live in their own homes. Supporting families affected by dementia with complex needs, supervised and supported by the service lead and/or the Admiral Nurses within the team.

You should have a strong base of clinical experience and you will need to have skills to contribute to clinical decision-making as part of the wider team. We are looking for an individual who can develop effective and collaborative working with families affected by dementia and healthcare and multi-agency colleagues.

This is a 37.5 hours per week post (5 days per week) and is a one-year fixed term post or secondment. (with current manager approval before applying).

Please apply for this post as a secondment opportunity already agreed by your current line manager.

This post will be subject to a criminal records bureau enhanced level check.




This advert closes on Monday 22 Jan 2024

Kernowflex (Bank) Healthcare Support Worker

Applicants will need to have a minimum of six months experience of working as a healthcare support worker in an acute healthcare setting or equivalent for this role.

We are looking for compassionate, motivated and enthusiastic individuals who are committed to delivering a high standard of patient care on our busy but friendly wards.

As a Healthcare Support Worker you will be a valued member of the team and help support our nurses to look after patients. At our trust we strongly believe in patient care and want to attract like minded people to help build and maintain a supportive and enjoyable place to work.

The Kernowflex Healthcare Support Worker (HCSW) works as part of the ward/department team under the supervision of registered nurses and midwives and:
- participates in the delivery of patient care
- contributes towards ward/department organisation
- supports registered nurses in the provision of a safe and caring environment

All Healthcare Support Workers are expected to complete the following activities and achieve the required level of competence within a timescale agreed with their manager and with reference to RCHT HCSW Development Strategy:
- attendance at the HCSW Induction Programme
- attend the mandatory development study days
- participate in the annual HCSW update
- complete the appropriate Qualifications & Credit Framework (QCF) training

Key working relationships include all members of the multi-professional team, including nursing and medical staff, allied health professionals and support workers.

The role of a Healthcare Support Worker is a very privileged role, within this role you will provide personal care and support to patients at their most vulnerable times. Our values are Care & Compassion, Trust & Respect, Working Together, Inspiration & Innovation and Pride & Achievement – they shape how we serve, and they say how we work together in our team.

In return for your expertise and hard work, we offer a wide range of benefits including:

Competitive rates of pay with increments.

Access to the NHS pension scheme.

Opportunities to work across various departments and sites, gaining invaluable knowledge and experience.

Unsocial hours enhancements (where applicable).

A flexible working pattern to suit you.

Opportunities for further training (all paid for) and progression into permanent posts.

Paid annual leave quarterly pro rate of working time directives.

Weekly pay.

A comprehensive induction and ongoing mandatory training.

Plus, when you go home, you can relax in the most amazing countryside and coastal environments – work-life balance here in Cornwall is unrivalled.

If you do not have the required experience to join the bank, you may like to consider applying for a permanent post with the Trust. Vacancies can be found on the NHS Jobs website or at royalcornwall.nhs.uk/our-organisation/work-with-us/jobs-and-recruitment/

Recruitment : 01872 255755 Option 2

Kernowflex : 01872 255755 Option 1

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

To work co-operatively as part of the multi-disciplinary team, helping nursing, midwifery and other clinical staff in routine work associated with patient care and to support registered nurses in the implementation of programmes of care within the limits of the HCSW’s knowledge and competence.

To provide comfort, reassurance and support to patients and/or their carers if anxious or distressed, assist with essential patient care, e.g. making beds, sorting clean linen, distributing menu cards etc and to assist patients to become as independent as possible by giving the appropriate level of support as delegated and under supervision

To maintain patients’ personal and oral hygiene, e.g. help with dressing/ undressing, giving bed baths, mouth and skin care, assisting with pressure area care, escort patients to other departments and have a basic understanding of special dietary needs and implications for the patient’s condition, ensure adequate hydration and nutritional intake – including feeding patients. Record intake and output and understand the need for accuracy

To assist patients to access and use appropriate toilet facilities, ensuring privacy and dignity are maintained.

Record routine observations as designated by the nurse in charge (following training and having been assessed as competent, e.g. TPR & BP, urine tests, ECG).

To alert trained staff promptly of changes in the patient’s condition or any possible risks.


This advert closes on Tuesday 2 Jan 2024