Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. Maintain detailed and current knowledge of the company's/assigned client's products and services. Analyze customer service needs for communication to service and technical departments, when applicable. Requires ability to navigate a computerized data entry system or other relevant applications.

What Part Will You Play?

• Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses by utilizing basic user friendly Graphic User Interface (GUI) screens for client systems and established documentation and processes. Enters required data into client provided systems and databases. Determines basic reasons for customer issues using a client provided decision tree and escalates or refers unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further investigation and resolution.
• Begins to build base knowledge and familiarization of products, policies, and procedures for a limited number of clients and an understanding of association guidelines and compliance by frequently referring to online manuals and specific client training required to resolve card holder inquiries.

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically No Relevant Experience Required

Preferred Qualifications

• None Identified

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
• Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
• Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 03/04/2024

CLOSING DATE: 06/04/2024 AT 12:00AM MIDNIGHT

SALARY: $62,550.00 Annually

CLASS DESCRIPTION

The IT Operations Assistant I provide telephone, E-mail and in-person support to users for technology-related issues concerning hardware, software applications and the network environment.  The IT Operations assistant generally serves as the initial point of contact for troubleshooting user issues and concerns and assists the Help Desk Technician.

ESSENTIAL FUNCTIONS

• Undertakes the loading and installation of workstations, laptops, and peripherals.
• Undertakes the installation of data equipment, including data racks, patch panels, cable trays, etc.
• utilizes appropriate testing equipment to test installed cables.
• provides documentation of all information on all cable and equipment
• improves upon existing installation and troubleshooting procedures.
• Serves as the first point of contact for customers seeking technical assistance via the phone or by E-mail.
• Performs remote troubleshooting through asking pertinent questions or diagnostic techniques.
• Determines the best solution based on the issue and details provided by the customer.
• Walks the customer through the problem-solving process.
• Directs unresolved issues to the next level of support personnel.
• Records events and problems and their resolution in a log system.
• Sets up and/or configures new equipment; reconfigures and/or moves existing equipment.
• Passes on any feedback or suggestions from customers to the appropriate team member.
• Identifies and suggests possible improvements in procedures and processes.
• Requests higher level support personnel to assist with complex maintenance, deployment and support tasks.

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION: High School Degree or equivalent required.

PREFERED QUALIFICATIONS: Associate degree and/or related Technical Degree preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent writing and oral communication skills.
• Strong organizational and interpersonal skills.
• Strong listening skills.
• Tech savvy with working knowledge of office automation products, printing, databases, remote access and security applications.
• Ability to diagnose and resolve fundamental technical issues.
• Customer-oriented and cool-tempered.
• Demonstrated ability to resolve technical issues, effectively communicate orally and in writing, and display a positive customer service attitude.

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

Customer Service Representatives duties may include, but are not limited to, the following responsibilities:

• Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner.

• Answer the calls timely without drops/abandons.

• Ascertain the reason for the call and assist the caller with their questions, concerns or problems with the focus on first call resolution.

• Facilitate resolution by referring the matter to the issue/content expert.

• Escalate the matter to a supervisor, request the appropriate information or take appropriate action so that the issue expert can effectively resolve the matter.

• Resubmit Corrected Claims and supporting documentation as need for the patient experience.

• Communicate with other organizational departments to ensure proper handling of patient accounts.

• Communicates issues to management timely and performs other duties as assigned by direct supervisors.

• Perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure.

• Exceptional phone and customer service skills

• Advanced computer skills, knowledge of medical terminology, PC applications, and math/bookkeeping skills

What You Will Need:

• High school diploma or GED

What Would Be Nice To Have:

• 1 - 3 years related or general knowledge of payor-specific or medical specialty billing

• Dialer experience preferred Due to our contractual requirements, to be eligible for this role

• Bilingual (English/Spanish) preferred.

• SHIFTS are 10 AM -7 PM and 11AM - 8 PM

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

Required Job Qualifications:

• Bachelor’s degree and 15 years of experience in health care, health insurance, or a corporate strategy function for a large company OR Master’s degree and 13 years of external consulting experience involving strategic planning, market research, business development, and /or financial management operations. OR 19 years of experience in health care, health insurance, or a corporate strategy function for a large company
• Strategy Development/Planning/Implementation: Knowledge of strategic planning techniques and industry trends; experience leading and formulating strategy.  Analysis/Synthesis/Insight Generation: Conduct environmental and opportunity scans/ trend analyses, provide insight regarding implications, inform decision making, make recommendations/prioritize new opportunities to pursue. Growing ability to generate insights based on understanding of impacts/implications and integrated across projects.
• Critical Thinking/Problem Solving: Proactive identification and resolution to increasingly complex problems with minimal oversight.
• Project Management: Manage increasingly complex projects with minimal oversight.
• Business Knowledge and Application: Has a strong business knowledge and is proactive in its application.
• Collaboration and Interpersonal Effectiveness: Ability to build strong connections with people and teams; drive results by working across the matrixed environment; work directly with corporate leadership.
• Communication Skills: Ability to interact with all levels, including senior executives; verbal, written and visual communications skills.
• Matrix Team Development: Proactively develop team members to share knowledge and experience.
• Able to work within a very fast-paced, quickly evolving organization and manage multiple, complex priorities.
• Strong focus on performance excellence and process improvement.

Preferred Job Qualifications:

• Advanced degree such as Juris Doctor, MBA or MHA.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is a Flex Role - (3 days in office, 2 days remote)

• Sponsorship will not be provided for this position.

Required Job Qualifications:

• Bachelor degree and 5 years of experience in health care services, statistical analysis, or insurance industry economics including 1 year experience in data analysis and information reporting relating to healthcare data, including pharmacy OR 9 years of experience in health care services, statistical analysis, or insurance industry economics including 1 year experience in data analysis and information reporting relating to healthcare data, including pharmacy

• Requires specialized depth and/or breadth of expertise, with 3-5 years experience in the PBM/Pharmacy/Healthcare industry or related experience.

• Takes initiative to solve complex problems; takes an “outside –in” perspective to identify innovative solutions

• Demonstrated ability to interpret large data sets with the ability to interpret and solve complex problems, and makes recommendations.

• Create and conduct presentations to inform and influence, with the ability to think laterally and creatively.

• Interprets internal or external business issues and recommends best practices.

• Knowledge of various software development processes, including requirements gathering, analysis and design, and development, agile methodologies, and tools and technologies.

• Proficient with software used for data mining, statistical analysis, and data visualization Tableau, Teradata, SQL, (SAS,R, SPSS, Qlik, Power BI, Python, etc.) and Microsoft Excel required; strong understanding of database architecture

• Works independently, with guidance in only the most complex situations

• May lead functional teams or projects
  
   

Preferred Job Qualifications:

• Analytical Thinking: Anticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingencies; anticipates possible problems and develops contingency plans in advance; notices trends in the industry or marketplace and develops plans to prepare for opportunities or problems; anticipates the consequences of situations and plans accordingly; anticipates how individuals and groups will react to situations information and plans accordingly.

• Communication for Results: Translates complex analyses into rich, accessible storytelling for all audiences that conveys key insights and drives recommendations; adapts communication; tailors communication to diverse audiences; reads cues from diverse listeners to assess when and how to change planned communication approach to effectively deliver message; communicates equally effectively at varied organizational levels; understands others’ underlying needs, motivations, emotions or concerns and communicates effectively despite the sensitivity of the situation.

• Conceptual Thinking: Be a strategic thinking partner and take the lead in creation of research proposals and analysis plans; be creative in analytics approach within established analysis frameworks; sees crucial differences between current situation and things that have happened before; quickly identifies the central or underlying issues in a complex situation.

• Information Seeking: Recognizes and interprets the information problem; establishes a plan of search; conducts the search; evaluates the results, and if necessary, iterates through the process again

• Initiative: Plans work and carries out takes without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision; creates novel solutions to problems; evaluates new technology as potential solutions to existing problems.

• Openness to Learning: Works to improve the performance of oneself and others by pursuing opportunities for continuous learning/feedback; solicits feedback from others to ensure high accuracy and possible blind spots, in support of making their product even better; constructively helps and coaches others in their professional development; exhibits a "can-do" approach and inspires associates to excel; develops a team spirit.

• Results Orientation: Focuses on the desired end results of one's own or one's unit's work; sets challenging goals; focuses effort on the goals, and meets or exceeds them; develops challenging but achievable goals; develops clear goals for meetings and projects; maintains commitment to goals in the face of obstacles and frustrations; finds or creates ways to measure performance against goals; exerts unusual effort over time to achieve a goal; has a strong sense of urgency about solving problems and getting work done.

• Teamwork: Thinks ahead by documenting and creating templates for team to use and learn from, and provide consistency in future iterations; Reinforces team members for their contributions; works for solutions that all team members can support; shares expertise with others; seeks opportunities to work on teams as a means to develop experience and knowledge; provides assistance, information, or other support to others, to build or maintain relationships with them.

• Thoroughness: Double-checks the accuracy of information and work product to provide accurate and consistent work; provides information on a timely basis and in a usable form to others who need to act on it; carefully monitors the details and quality of own and others' work; expresses concern that things be done right, thoroughly, or precisely; completes all work according to procedures and standards.

• Understanding Environment: Demonstrates awareness of general goals and makes requests or decisions to support this awareness; knows how to use the formal and informal systems to get things done.

Even if you don’t think you are a perfect fit, apply anyway - you might have qualifications we haven’t even thought of yet.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

JOB REQUIREMENTS:
* Registered Pharmacist in Illinois.
* Experience using window based word processing, spreadsheet and relational database software.
* Drug information skills.
* Strong Verbal and written communication skills.
* Knowledge of practice guidelines or practice parameters; pharmacoeconomics; quality improvement processes and techniques.
* Knowledge of medication use evaluation principles.
* Ability to remain at a work station and perform computer entry for long periods of time, as required.
* Skills to handle multiple priorities and manage communications professionally to achieve issue resolution with customers, employees, or management

PREFERRED JOB REQUIREMENTS:

* Effectively complete high dollar case reviews, data analysis and efficient care management / care coordination.
* 3 years of experience within Pharmacy practice.
* Additional certifications and residency experience.
* Managed care and/or Pharmacy Benefit Management (PBM) experience.
* Experience with Medication Therapy Management (MTM) reviews, Medication Action Plans (MAP) development.

* Knowledge in Specialty Pharmacy, Government Programs, Utilization Management, Controlled Substance Initiatives.

* Assist in developing Medication Utilization Evaluations (MUE).

We offer a flexible work arrangement to include 2 days work from home and requires 3 days working in one of our corporate headquarter buildings in * Chicago, IL * *Downers Grove, IL * or * Richardson, TX *

Relocation is not available at this time.
Sponsorship is not provided. 

#LI-HYBRID
 

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Customer Success Team @Autodesk

In the Customer Success organization, creating impactful experiences for our customers is our most important goal. We believe in a consistent, complete cycle of customer success while supporting improved revenue and overall company growth. In our business model transformation, we understand driving adoption of our technology is important to a successful engagement with our customers. Our Commercial Customer Success team is a collaborative, driven, global organization devoted to providing world-class experiences to our customers. We're dedicated to helping our customers be successful with their Autodesk solutions so that they achieve their business goals, and we earn their loyalty.

Position Overview

As a Customer Success Advisor, you will be responsible for our territory accounts. You will be part of the Account team supporting customers and responsible for helping them get set up with and start using their software. In collaboration with our channel Partners and Territory Sales Representatives, you will educate customers on how to successfully meet their goals by using Autodesk solutions to the fullest potential.

You will report to the Manager, Customer Success and will be a hybrid work environment in our Denver, Colorado office.

Responsibilities

• Proactively engage with customers through outbound calling to ensure client satisfaction

• Establish and execute onboarding and adoption strategies to grow usage of Autodesk solutions

• Assist customers with onboarding new solutions and identify at-risk customers who have low adoption of products to increase the value they receive toward meeting their business goals

• Partner with sales teams, the reseller partner ecosystem, technical support, client services, and others to drive customer success milestones

• Drive a high-level of customer satisfaction and experience to ensure continued adoption of Autodesk products through value-add activities

• While engaging throughout the lifecycle, be able to identify opportunities for expanding the business relationship

Minimum Qualifications

• 5 years Customer Success/Account Management experience

• Customer-facing at your core: Customer Empathy & customer mindset

• Collaboration and coordination across multiple stakeholders

• Salesforce proficiency

• If this job sounds exciting to you but you only meet some of these qualifications, please consider applying anyway. There are a lot of opportunities to learn on the job, and we are more focused on finding the right person vs the right resume.

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

JOB REQUIREMENTS:
*Bachelor Degree in Accounting, Finance or Management OR 4 years accounting experience.
*Knowledge of basic accounting.
*MS Office and Access.
*Experience with Financial Systems.
*Statistical data analysis.
*Good grammar, clear, concise communication with appropriate word choice.

PREFERRED REQUIREMENTS:
*Customer service experience.
*1 year experience Account reconciliation experience.

#LI-DK

#LI-Hybrid

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

Required Job Qualifications
* Bachelor Degree and 2 years Information Technology OR Technical Certification and/or College Courses and 4 year Information Technology experience OR 6 years Information Technology experience.
* Knowledge of application configuration
* Knowledge of Big Data Analytics - HAVeN / HADOOP/ Autonomy / Vertica
* Knowledge of Cloud computing / SaaS / IaaS / PaaS technologies
* Knowledge of Integration Technologies - Tibco/Informatica/CAS
* Knowledge of Mobile technologies - Phonegap / iOS / Android / Java / HTML5
* Knowledge of Scripting Languages - BASH / PERL / PYTHON / RUBY
* Service Oriented Architecture - SOAP / REST
* Web Technologies - HTML/CSS/Java/ASP.Net/PHP/Ruby/C#
* Rapid prototyping
* Requirements definition & management
* SDLC Methodology - Agile / Scrum / Iterative Development
* System Performance management
* Conceptual thinking
* Creative thinking
* Problem solving and analytical thinking
* Strong oral/written communication skills

Preferred Job Qualifications:
* Bachelor Degree in Computer Science or Information Technology related
* Ability to execute

* Experience with Azure

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

Required Job Qualifications:

* Bachelor Degree and 4 years Information Technology experience OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience.

* Experience in application and/or product feature design.
* Experience in application configuration
* Experience in application development platforms and/or languages (HTML/CSS/Java/ASP.Net/PHCSC/Ruby/C#).
* Experience in cloud computing (SaaS / PaaS).
* Experience in DevOps and/or continuous deployment and/or integration process and tools (Bamboo, jenkins, RallyDev, Jira).
* Experience in integration technologies ( Tibco/Informatica/CAS/ Workday/Talend/Mulesoft)
* Experience in iterative and/or agile and/or scrum development.
* Experience in solution architecture.
* Application domain knowledge.
* Prototyping.
* Problem solving / analytical thinking.
* Teamwork and collaboration.

Preferred Job Qualifications:

* Bachelor Degree in Computer Science or Information Technology

* Five (5+) years of experience with Workday Integration Tools

* Experience utilizing Talend, Denodo or Mulesoft integration tools

*Three (3+) years of experience as technical lead on an IT product team

* Product-specific application architecture.

* Ability to tie together solutions across systems.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Doradca ds. Sprzedaży i Utrzymania Klienta

O roli:
Klienci są dla nas najważniejsi! Dlatego w eService stworzyliśmy Centrum Współpracy z Klientem, którego zadaniem jest zarówno prowadzenie aktywnej sprzedaż naszych produktów i usług, jak i zapewnienie profesjonalnej obsługi dla pozyskanych Klientów eService. Twoim codziennym wyzwaniem będzie telefoniczny kontakt z nowymi i obecnymi Klientami w celu nawiązania lub rozszerzenia współpracy. W tym Teamie zdobędziesz umiejętność prowadzenia efektywnych negocjacji oraz nawiązywania, budowania, utrzymywania relacji i współpracy z Klientem.

Zostań częścią naszego zespołu, w którym będziesz:

• aktywnie nawiązywać relacje z nowymi Klientami
• dbać o relacje z Klientami, którzy już nam zaufali
• odpowiadał na zgłoszenia otrzymane od potencjalnych Klientów
• ustalać powody rozwiązania współpracy oraz podejmować próby jej wznowienia
• przygotowywać i wysyłać dokumentację sprzedażową do Klienta np. umowy, aneksy, kalkulatory, oferty
• udzielać odpowiedzi na zapytania mailowe Klientów

Czego potrzebujesz, aby osiągnąć sukces:

• min. półrocznego doświadczenia w obsłudze telefonicznej Klienta
• znajomość technik sprzedaży i negocjacji
• łatwości w komunikacji, nawet w trudnych, kryzysowych sytuacjach
• umiejętności utrzymywania porządku w dokumentacji
• bardzo dobrej znajomość pakietu MS Office
• nastawienia na realizację celów

Co od nas dostaniesz:

• zatrudnienie w oparciu o umowę o pracę z perspektywą długoterminowej współpracy
• motywujący system premiowy
• szkolenie wdrożeniowe w pierwszych dniach pracy, dzięki któremu lepiej poznasz naszą firmę
• szkolenia dla pracowników: u nas rozwiniesz swój potencjał zawodowy i osobisty
• prywatną opiekę medyczną Luxmed dla Ciebie i członków Twojej rodziny (w tym stomatologię)
• dostęp do karty Multisport
• możliwość przystąpienia do grupowego ubezpieczenia na życie
• darmową naukę języka angielskiego i niemieckiego (w wersji on-line)
• dostęp do bezpłatnego i anonimowego programu doradztwa w zakresie psychologicznym, finansowymi prawnym
• a nawet świeże owoce w każdą środę oraz codziennie pyszna kawa z Praskiej Palarni :-)

Nasi ludzie są kluczem do naszego sukcesu – wspólnie budujemy stabilną kulturę pełną różnorodności i opartą na bezpieczeństwie. Nasza kultura zmienia się wraz z nami oraz potrzebami społeczności, w których działamy. Tworzymy środowisko pracy, w którym wiemy, dokąd zmierzamy oraz wspieramy każdego w nauce, rozwoju oraz osiągnięciu sukcesu.
Nasza kultura i wartości opierają się pięciu filarach: uczciwość, usługi, współpraca, odpowiedzialność, różnorodność.

Co dalej:

• wyślij CV
• rozmowa telefoniczna – porozmawiamy krótko o stanowisku i Twoim doświadczeniu (15 min)
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Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

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CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

NOTE:  This hybrid role can be located in CHICAGO IL or RICHARDSON TX ~ relocation will not be offered; sponsorship is not available.

Required Job Qualifications:
* Bachelor's Degree and 2 years of combined IT and security.
* Experience working in process driven structured environments, process optimization activities etc.
* Understanding of systems development lifecycle to lead multifunctional projects or initiatives.
* Written and verbal communication skills. Must be able to effectively present technical concepts to a non-technical audience.
* Experience with enterprise IAM environment design and implementation.
* Experience with software or systems engineering.
* Experience with LDAP, SSO, SAML, OAuth 2.0 and OIDC.
* Experience with IAM stack such as ForgeRock, Ping, and Okta.
* Experience with Unix/Linux systems.
* Experience with developing MFA, ABAC and RBAC.
* Experience with Shell script and JavaScript.
* BS in Computer science, Information technology, or related degree.
 
Preferred Job Qualifications:
* Experience with ForgeRock Stack is a plus.
* ForgeRock certification is a plus.
* Experience with Java development is a plus.
* Experience with CI/CD tools, Ansible, Git and Jenkins.
* Experience with Cloud deployments AWS or Azure.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

JOB REQUIREMENTS:

• Bachelor degree and 5 years of experience in business or 9 years experience in related field.
• 3 years of regulatory experience.
• Experience providing support to senior staff in process re-engineering and strategic problem-solving.
• Experience conducting analyses and developing, executing and communicating strategic and operational impacts.
• Creative thinking skills.
• Experience providing strategic and tactical direction based on quantitative and qualitative analyses. Knowledge of the regulatory process and health care industry business requirements, processes, functions and drivers.
• Experience communicating and providing support to senior level staff in process re-engineering and strategic problem-solving.
• Knowledge of enterprise business operations. Experience managing multiple projects and project teams.
• Effective skills in both verbal and written communication, including facilitation and presentations. Effective interpersonal skills.
• Strong organizational skills and detail oriented.
• Problem resolution experience and skills dealing with internal and external customer needs.
• Handle and manage multiple tasks and projects simultaneously.
• Experience working independently and responding to rapidly changing priorities to achieve goals and objectives in a timely manner.
• Skills to operate in cross-functional teams.
• PC proficiency to include Microsoft Word, Excel and PowerPoint.

PREFERRED JOB REQUIREMENTS:

• Working knowledge of business process model and organizational functions.
• Working knowledge of the Affordable Care Act and Reinsurance and Risk Adjustment programs.

This is a hybrid role requiring 3 days in the office and 2 days remote weekly.

We encourage people of all backgrounds and experiences to apply. Even if you don’t think you are a perfect fit, apply anyway - you might have qualifications we haven’t even thought of yet.

#LI-Hybrid

#LI-EL1

#INJLF

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Compensation may vary based on the job level and your geographic work location.

Responsibilities:

• Lead the customer data strategy and requirements for data hub to provide a unified customer view and unlock deep customer insights.
• Partner with the Enterprise Analytics team for marketing and customer data stewardship
• Define and execute the customer and marketing analytics agenda, establish analytics capabilities for marketing and customer quantitative analysis, and apply innovative analytical techniques to foster a competitive edge.
• Manage full ownership of reporting, forecasting, and insights for new customer growth, and customer retention strategies.
• Drive customer value optimization, customer acquisition, and ROI through quantitative data analysis and Customer Lifetime Value insights.
• Champion the integration and targeted marketing orchestration using Salesforce Marketing Cloud, including audience development, direct mail, and email marketing.
• Create data-driven recommendations to identify revenue opportunities and actionable customer segments for lifecycle management to inform strategies for cross-sell/up-sell
• Establish and report on KPIs related to marketing econometrics, channel performance, and marketing efficiency.

Qualifications:

• Knowledge of managing customer data
• Knowledge of marketing mix modeling and measurement
• Strong knowledge of statistical modeling software tools
• Proven experience in communicating complex data relationships and statistical model implications to business partners
• Experience managing large, complex analytics projects
• Background in data analysis, statistical analysis, predictive modeling or related functions
• Demonstrated leadership skills and effective management of customer and end-user outcomes
• Lead with influence and expertise, contribution to divisional or departmental leadership teams
• Foster a collaborative, performance -driven work environment, setting clear goals, providing feedback, and supporting ongoing development

Additional Job Information

• Offer to selected candidates will be made contingent on the results of applicable background checks.
• Offer to selected candidates is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position unless otherwise specified in the posting.

In this primarily office-based role, you will be expected to spend at least 80% of your time (4+ days per week) working from one of the following office location(s): Madison, WI 53783; and Chicago, IL 60601.

Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.

#LI-Onsite

At American Family Insurance, we believe people are an organization's most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we're committed to growing a culture that empowers innovation that will inspire, protect, and restore our customers' dreams in ways never imagined. Join our team. Bring your dreams.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.