Total 3,046 Customer Service job vacancies in Kennedy Town, Hong Kong Island

Responsibilities:

• • Conceive and develop efficient and intuitive marketing strategies.
  • Conduct market research and analysis to evaluate trends, brand awareness and competition ventures.
  • Initiate and control surveys to assess customer requirements and dedication.
  • Maintain relationships with vendors and clients to ensure collabouration in promotional activities.
  • Oversee progress of campaigns using various metrics and submit reports of performance.
  • Work with managers in preparing budgets and monitoring expenses.

 

Requirements:

• • Proven experience as marketing executive or similar role.
  • Thorough understanding of market research techniques, data analysis and statistics methods.
  • Good knowledge of strategic planning principles and marketing best practices.
  • Excel in MS Office and marketing analysis.
  • Outstanding communication and people skills.
  • Excellent organizational and time-management abilities.
  • Creativity and commercial awareness.
  • Possess at least a Bachelor's Degree in Marketing, Business Administration or relevant discipline.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

Position Overview
The Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.

The Role

• Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
• Communicate pertinent guest information to designated departments/personnel
• Pass on requests in a timely and accurate manner to appropriate colleagues
• Process reservations by email, telephone, central reservation systems referral or from the sales/catering office, other hotel departments, and travel agents
• Enter all sales booking and group contracts on a timely basis
• Create and maintains reservation records by date of arrivals
• Prepare letters of confirmation
• Process cancellations and modifications and promptly
• Process and monitor advance deposits/prepayment on reservations

Talent Profile:

1. Strong customer service skills
2. Strong verbal and written communication skills
3. Willing to work a flexible schedule including weekends
4. Experience in hotel property management systems as well as extranets and central reservations systems and their functionalities

Our client, a leading and established Japanese company in Singapore, is expanding. Join them in this exciting journey as a:

Customer Service Officer

Responsibilities:

-Handling day to day customer service operations to support customer requirements.

-Handling customer requests and complaints. Provide solutions to customer.

-Communicate with internal section to fulfill customer requirements and complaints.

-Daily and weekly Rescheduling report in Excel format and in customer portal or Website.

-Plan ahead before public / factory holiday to fulfill customer requirements.

-Operations process improvement to minimize manual task handling.

-Prepare report requested by management as well as customer.

Requirements

-Nitec / Diploma / Degree in Supply Chain Management / Logistics

-Min 3 Years Working experience in sales related or manufacturing sector.

-Preferably in Electronics sector or industry

-Related Customer Service position in order management fulfillment / Production Planning

-Proficient in Microsoft Office(Excel) / SAP system / other order management system.

-Basic Knowledge and understanding of Incoterms.

-Japanese speaking/ writing would be an advantage.

-Communication and negotiations skills.

-Manage collaborations with different level of subordinates to achieve the required outcomes.

-Long terms vision and advance planning skills.

Benefits:

-Additional leave (7 to 8 extra days of PH Leave in accordance with the Japanese calendar)

-Health insurance

-Health screening subsidies

-Spectacles & dental allowance

-Professional development

Work Arrangements:

-Work Location: In person

-Schedule: Monday to FridayWorking Days: Monday to Friday (8:30 am to 5:35 pm)

Remuneration:

-$2,500.00 - $3,500.00 per month

-Supplemental pay types:

• 13th month salary
• Commission pay
• Performance bonus
• Yearly bonus

Are you ready for a challenging and exciting endeavor that will require the investment of a lot of dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV to: gracehrsolutions.yuuki@gmail.com for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruit talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews.

YUUKI CHAN | CEI No: R24121938 | Grace HR Solutions | EA Licence No: 22C1305 | UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy in the recruitment of permanent, contract, and temporary positions.

We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights.

As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.

We strive to be efficient and effective in matching the right candidate to the right job.

Reach out to us to discover even more about how we can help you with all your staffing needs or your own career.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Grace HR Solutions and affiliates collecting, using, retaining, and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment-related services and such other purposes. It includes identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Additional Company Information

Registration No.

53456396A

EA No.

22C1305

Company Size

1 - 50 Employees

Average Processing Time

30 days

Industry

Human Resources Management / Consulting

Job Types: Full-time, Permanent

Our client, a renowned MNC in Automotive industry is seeking for a Service Operations Manager ( Automotive - Commercial Vehicle ) - $ 7500 + VB / WEST AREA

Requirements

• Degree or Diploma holder
• At least 5 years experience leading a team to run entire Automotive workshop operation
• Strong technical knowledge preferably in Commercial Vehicle.
• Strong Supervisory experience and Customer Service experience.
• Strong communication and interpersonal skills.
• Confident, wiiling to learn and perseverance.

Others

• Salary upto $ 7500.00 + Variable Bonuses
• West Area

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

About Me 
Hello! I am a 25-year-old individual with BPD, ADHD, PDHD and complex trauma living in Morphettville.
I am looking for a self-reliant Support Workers to assist me in achieving my NDIS goals. I enjoy remaining active and busy, like to ride my BMX bike. I am looking for staff to support me who and wants staff calm in nature.
The Role
An opportunity is available to join my team of wonderful support workers who help to facilitate my daily life.
Due to some of the challenges I face, I have difficulties regulating my emotions and problem solving.  In such situations, I would like you to be emphatic, patient and listen to me. It would be great if you can support me to problem solve. When I am heighted, I tend to talk about a topic repeatedly and raise my voice. Please recognize my condition and understand my situation.
... Click here to view more detail / apply for Support Worker

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC's strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India's largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

Tasks

• Source and evaluate equipment suppliers based on process specification.
• Very hands on in building or customizing in-house equipment/tools using any available parts.
• Evaluate machines and populate the equipment selection matrix.
• Understand current REC or externally installed machine specifications and perform test. accordingly to verify the equipment functions.
• Follow up with vendor on equipment assembly to make sure project timelines are met.
• Equipment Maintenance and Uptime.

Safety

• Always comply with the company safety protocol.
• Understand REC priority on safety and highlight any safety risk on the equipment.
• Participate in projects related to safety improvement.

Communication and Presentation

• Ability to communicate and present at all levels of the organization.
• Able to identify and feedback issues early.

Others

• Perform other duties as assigned. Duties will vary depending on how the investment proposals develop.
• Keep up to date on new equipment development in assigned machine/process segments.
• Develop a working relationship with equipment suppliers in assigned equipment segment.
• Temporary relocation outside of Singapore might be possible depending on expansion locations.

QUALIFICATIONS

• Minimum Bachelor's degree in Mechanical/Electrical/Mechatronic Engineering.
• Minimal 3 years' of hands on experience in equipment in Solar / Semiconductor Industry.
• Proficiency in software such as AutoCad, Solidworks, MS Project will be an added advantage.
• Completed project work from sourcing to industrialization.
• Ability to gather and review resources and select and synthesize data for reports and other written materials.
• Ability to work with limited supervision and through extended hours when needed to meet business commitments.
• Able to wear personal protective equipment (safety shoes, gloves, goggles, gowns) for cleanroom and chemical environment.
• Proficiency in Microsoft office applications such as Word, Excel, Power Point, Project.
• Good presentation, interpersonal and communication skills
• High level of accuracy with special attention to detail.
• Genuine interest in tackling new challenges in a changing market.
• Excellent team player and proactive working attitude.
• Readiness to travel.

Please note that your application will be sent to and reviewed by the direct employer - REC Group

Job Responsibilities:

• Responsible for providing level 1 support related to mobile applications for various projects.

• Provide level 1 operations support via phone calls, emails, whatsapps and troubleshooting via remote access technology.

• Adherence to SLA and KPI when dealing with members tickets and calls.

• Prepare daily shift reports.

• Maintain confidentiality with regards to information being processed, stored, or accessed.

• To support operations phone duties if required when on WFH arrangement as assigned by Superior.

• Other ad hoc duties as tasked.

Job Requirements:

• Diploma in any discipline, candidates with relevant experience may also apply.

• Minimum 1 year of relevant working experience in call centre environment / service industry (hospitality, retail).

• Strong proficiency in written and spoken English.

• Customer service oriented with good interpersonal and communication skills.

• Proficient in PC skills include MS office / G suite applications.

• Good team player with strong work ethics.

• 5 Days Week: 4 Weekdays + 1 Weekend (Alternating 2 shifts : 6.30am-3pm & 2pm-10.30pm).

• Hourly pay: $10/hour (weekday) & $11/hour (weekend)

Job Description

Responsibilities

• To assist in the daily operation of the Clinic, inclusive of triaging, dispensing medicines and payment.
• Attend to all patients seeking treatments and making inquiries at the clinic promptly and courteously.
• To handle administrative duties, like stock procurement, accounting etc.
• To assist Dentists during consultation and dental procedures.
• Ensure the comfort of patient throughout the treatment, and give simple oral health instructions.
• Prepare materials, dental instruments, and equipment as required
• Perform general housekeeping to ensure cleanliness of treatment rooms
• Ensure a high standard of infection control.
• To sterilize instruments and prepare dental room.
• To set up appointments and follow up with patient’s enquiries over the phone
• To manage and handle dental appointments, data entry and records.
• To engage and manage volunteers to the clinic.
• To be able to multi-task and work under pressure.
• Other ad-hoc duties as assigned.

Requirements

• Minimum GCE ‘O’ Level & above.
• Possess at least 1 year of relevant experience.
• A team player who is willing to learn.
• Good communication and interpersonal skills.
• Ability to multi-task and work under pressure.
• Willing to wear Personal Protection Equipment for long hours.
• Able to work in the evenings & weekends.

Work Location

St. Andrew's Migrant Worker Medical Center

27 Penjuru Walk, Singapore 609126

Jason Marine Group Limited is a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Technician/ Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing of navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

Key Responsibilities:

• Undertake independently the commissioning, installation, maintenance and repair/overhaul of MTU
  products and its associated equipment at MTU workshop or at site in accordance with MTU manuals and/or specific given instructions.
• Capable in resolving the technical matters and completing the services according to the works order and to the acceptance of the Customers and Supervisors, thereafter, provide the service/investigation reports where applicable.
• Liaise with Supervisors and in-house Technical Specialist for technical assistance, if required.
• Develop and update own skills and knowledge to meet the job requirements through training and self-learning.
• Advise, instruct and train the team members in carrying out the assigned tasks, in using of MTU documentations, tools, customers' drawings, etc.
• Observe the safety regulations of WSHA and guidelines/risk assessment from the company's WHS
• Committee when performing work at-site or at customer's premises.
• Work assigned from time to time

Requirements:

• Degree/Diploma in Engineering/Technical certificate, min. ITC/NTC-2 & 3.
• Preferably with working experience on diesel engine.
• Good communication and interpersonal skill, resourceful, team player
• Willing to travel overseas on job assignments.

Has experience in middleware administration in large enterprise environment that support mission critical systems

Candidate must be a hands-on and experienced worker who can deliver the work immediately or with less supervision

(a) At least 6 years of working experience in managing or maintaining Microsoft Windows, Oracle Solaris/Unix and/or Redhat/Linux Server in a virtualised environment such as

VMware or Hyper-V, with Internet and Intranet Web Applications.

(a) At least 6 years of working experience as MS SQL Server Database Administrator, including 1-2 year of experience with clustered database environment and supporting high availability. Exposure to other database platform such as Oracle DB, MongoDB and Maria

DB will be advantageous.

(a) At least 6 years of working experience in mainframe infrastructure administration specialising in z/OS, CICS, Mainframe network or good working knowledge in Enterprise Storage and related software (e.g. EMC TimeFinder, SRDF, CA1), USS, MQSeries and

Automated Operations Software (e.g. CA-ESP, CA-Dispatch, CA Solve, CA-NetMaster)

(b) Possess a strong understanding of security practices in server, database, and network is

important.

(c) Relevant technical certifications in the administration and troubleshooting of the

following products will be advantageous:

i) Microsoft Windows Server

ii) Redhat (Linux) Server

iii) VMware Hypervisor

iv) Microsoft SQL Server

v) Oracle DB Server

vi) CISCO Networks

vii) Checkpoint Firewall

viii) Palo Alto Networks Firewall

(d) Good Project Management experience and skills.

(e) Certifications in IT Project Management will be advantageous.

(f) Self-motivated, dedicated, committed and resulted-oriented team player with strong

initiative, ownership and possess good inter-personal and analytical skills.

(g) The candidate shall be required to perform some or all of the following duties according

to the area he/she is assigned to support:

i) Assist in the management of Operations, Service Levels and Contract Administration

of the technologies and infrastructures deployed by the Board.

ii) Assist in the IT Service Management processes, which cover Service Level Management, Incident and Problem Management, Change and Release Management, Configuration Management, Capacity Management, Availability Management, Backup

and Recovery Management and Security Management.

iii) Provide governance on the service provided by the Service Provider.

iv) Manage the escalation processes and perform service recovery for incidents that

directly impact services or users.

v) Conduct internal security reviews and assist in internal and external audits.

vi) Support user projects involving infrastructure acquisitions and evaluations.

vii) Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs.

Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

viii) Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

ix) Continually exploit technological advancements or new processes to improve on the

robustness, performance or resilience of existing operations and services.

Sales Support Assistant

Responsibilities

• Perform the daily trading administrative tasks.
• Customer services support.
• Prepare purchase/sales quotation and purchase/sales orders.
• Generate and prepare sales reports.
• Co-ordination Import & export shipment documentation.
• Work closely with Trade Team and follow up on schedule.

Requirements

• Candidate must possess at least GCE N Level or Business Certification with minimum 1 year of relevant work experience.
• Entry level candidates are welcome to apply too
• Able to communicate in English and Mandarin to liaise with mandarin speaking clients
• Proficient in MS Office application is essential
• Meticulous with details, independent and also a team player
• 5 days work week
• Salary compensate with experience

• Processing quotation and sales orders
• Liaising with Suppliers for product related matters including purchase order creation
• Must be customer & team oriented.
• Candidate must possess at least secondary/Pre-U/A level/College in any field.
• At least 1 Year(s) of working experience is required for this position.
• Candidate must be suitable for working in a fast pace environment
• Dynamic work environment

We are a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing if navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

Key Accountabilities:

• Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers.
• Conduct acceptance test of equipment and systems with customers or customer representatives.
• Carry out repair/adjustment if required.
• Provide service/investigation reports where applicable.
• Prepare and submit travel report on work progress as well as completion of project.

Requirements:

• Minimum Diploma/Degree in Mechanical or Marine Engineering.
• At least 2 – 3 years of experience in the diesel engine/generator industry.
• Experience in troubleshooting, project handling/execution, servicing and commissioning.
• Communicates effectively, has a strong initiative and ability to work under pressure.
• Possess logical and analytical skills
• Highly independent, and an excellent team player.