Total 777 Customer Service job vacancies in Johor Bahru, Johor

You will collaborate with stakeholders on timely data submissions and accurate reporting of clinical quality indicator results. This involves data extraction and analysis, and maintaining the department’s database. You will also promote and encourage staff participation in quality improvement programmes and contribute to projects relating to Quality Improvement initiatives.

In addition, you will coordinate and support Ensure Safe System (ESS) for Quality Assurance & Risk Management and liaise with ESS stakeholders to ensure standards are met. You will also coordinate meetings, prepare meeting minutes and reports, and provide any other administrative support. You will also work closely with internal/external stakeholders to support corporate programmes and participate in ad hoc operational projects and initiatives.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Degree in Biological Science or Applied Science, with 2 years’ working experience

· Proficient in Microsoft Office applications

· Excellent interpersonal, written and oral communication skills

· Meticulous with good organisational skills and able to work independently

You will be playing a key role in supporting the marketing efforts to create and promote brand awareness to our partners. This includes active engagement with them and generating contents to grow our brand presence in the social media space, and working with internal stakeholders to smoothen and enhance the experience for these partners.

Job Requirements:

· Degree in Marketing, Business or related discipline with at least 2 years of marketing experience, preferably in the healthcare industry

· Pleasant disposition with strong interpersonal, communication and organisational skills

· Fluent in English and a strong command of Chinese language (written and spoken) to promote brand awareness to mandarin-speaking markets

· Experience in digital marketing and savvy with the use of social media platforms

You will monitor and follow up on outstanding bills and liaise with various parties on bill settlements. You will also provide financial advice to patients on the estimated bill amount for hospital stay as well as handle billing enquiries.

Job Requirements:

• Diploma with at least 2 years’ relevant working experience
• Proficient in Microsoft Office applications and knowledge in SAP/ Maxcare/ OAS will be an advantage
• Team player with good interpersonal, analytical and communication skills

You will participate and provide support in planning, developing, and managing licensing and data governance matters to meet medical and legal regulatory requirements. This will include providing advice on Personal Data Protplanection Act (PDPA) matters, liaising with internal stakeholders regarding data breaches, and other concerns relating to data governance.

You are responsible for arranging regular internal and external audits, preparing audit reports, and working with stakeholders to address audit findings. You will also be involved in planning and implementing staff immunisation initiatives, participate in committee meetings, and support ad hoc operational projects and initiatives. The suitable candidate will be offered employment on 2-year contractual terms.

Job Requirements:

· A Bachelor’s degree, preferably in public health administration, healthcare management, communications or public policy

· Prior experience working in a government or healthcare institution would be an advantage

· Proficient in Microsoft Office applications

· Possess excellent critical thinking and analytical skills

· Excellent written and communication skills

· Able to work independently as well as in a team

We are looking for a committed, passionate and forward-looking individual to be part of a dynamic team that focusses on patient feedback management and works closely with domain leads on conflict resolution, service recovery and anti-abuse measures; thereby elevating the overall experience of our patients and their caregivers in a mutually safe and respectful environment.

RESPONSIBILITIES

Reporting to the Team Lead, the successful candidate shall:

• Provide timely and effective response to feedback, enquiries and suggestions received from patients/next-of-kins across all patient feedback channels including emails, face-to-face, hotline and online surveys
• Work with domain leads on conflict resolution and service recovery of escalated feedback, including investigation of complaints, putting up incident reports and facilitating family conferences
• Assist to collate, analyse and translate feedback data into actionable insights that drive service improvements through publications such as the service experience dashboard “GIFT”, intranet and posters
• Communicate and provide timely data/reports to key stakeholders
• Collaborate with relevant domains to identify service trends and review policies/procedures/workflows for continual improvement of service standards
• Assist in the UAT, enhancements and maintenance of patient feedback database and other survey management system
• Assist to organise engagement/training sessions with domain leads to enhance staff’s service competencies
• Represent department in Centre/Cluster committees and participate in quality improvement projects
• Assist to coordinate/organise centre and cluster-wide service initiatives such as the annual Singapore Health Quality Service Awards
• Monitor and coordinate with internal and external stakeholders (such as MOH) on service KPIs
• Assist with coaching and supervision of team members
• Perform any other duties as and when assigned

REQUIREMENTS

• Degree with at least 1 year of relevant experience, preferably in healthcare or service-oriented industry; fresh graduates are welcome to apply
• Self-driven, strong team orientation and customer-centric mindse
• Positive and proactive with high sense of professionalism and integrity
• Keen learner with strong analytical, project management, interpersonal, communication (verbal and written) and problem solving skills
• Able to multi-task and work in a collaborative manner with diverse range of stakeholders in a fast-paced environment
• Result-oriented with capability to lead and motivate team members to work effectively and innovatively
• Strong Microsoft Excel and PowerPoint skills
• Knowledge and experience with coding, digital technology, data analytics software such as Tableau will be added advantage

Responsibilities:

· Performs and coordinates guest check in upon arrival and check out during departure.

· Daily maintenance of documentations and updating of property management system efficiently.

· Work closely with internal departments to ensure smooth-flowing of operations.

· Ensure that all guest complaints and inquiries are handled promptly and satisfactorily.

· Supervise a team of Guest Service Officers, ensuring work procedures in accordance to SOP.

· Perform other related tasks assigned by Duty Manager or Head of Department.

Requirements:

· Possess A Levels, O Levels or Diploma Hotel/ Tourism Management.

· Minimum 2 years’ experience in the similar capacity or in a supervisory position.

· Customer orientated and good communications skills.

· Proficient in Microsoft Office applications.

· Knowledge of Opera Property Management System would be an added advantage.

· Must be able to perform on 3 rotating shifts, weekends and public holidays.

· Singaporeans, Singapore PR and Malaysians are welcomed to apply.

Job Description

Position Title:

• Senior Talent Acquisition Executive

Reports to:

• Talent Acquisition Lead

Job purpose

• The successful candidate will be responsible for end-to-end talent acquisition activities and work closely with operation team to build a sustainable workforce through attraction, recruitment, and onboarding. You will deliver 360-degree recruitment for our stakeholders, whilst supporting and executing best practice throughout recruitment activities.
• The incumbent should also be experienced in local and overseas recruitment and familiar with the employment regulations at the local and foreign country.
• You will work closely with hiring managers to ensure the best recruitment experience, as well as managing external recruitment stakeholder relationships including agencies to develop recruitment collaboration & partnership for the roles.
• The seniority of the position shall commensurate with the experience and credentials of the successful candidate.

Duties and responsibilities

• Responsible for the full spectrum of talent acquisition activities including but not limited to student recruitment for private education in healthcare courses such as Diploma in Holistic Massage.
• Collaborate closely with department heads to understand the skills and competencies required for openings to meet the organizational recruitment demands and needs.
• Proactive in assess and proposing talent sourcing posting adverts or any other relevant channels or methods.
• Select and pre-screen CVs from various sources and submit shortlisted candidates to Hiring Managers after screening candidates through phone/virtual/face to face interviews (if necessary) on a weekly basis.
• Manage & administer all existing social media platforms for recruitment publicity and campaign.
• Update recruitment reports for all screening, interview and hiring outcomes for recruitment strategies assessment.
• Manage onboarding process and coordinate with HR operations in all documentations.
• Represent & participate in career fairs and education institutions for hiring, internship & scholarship program collaboration opportunities and to promote employer branding awareness
• Perform any other duties as and when required.

Qualifications

• At least 3-5 years of experience in related field. Experience in mass hiring for frontline staff would be a plus.
• Proven track record in talent acquisition to meet with the fulfilment and retention target
• Bilingual in English & Mandarin (in order to manage documentations in Chinese language & communicate with mandarin speaking employees)
• Meticulous, organized and attention to details.
• Excellent written and verbal communication skills
• Excellent in Microsoft office especially Excel, well verse in Vlookup, if & sumif functions, pivot tables & charts.
• Knowledge in latest HR practices, Employment Laws & regulations
• Good problem-solving skills and able to work independently.
• Flexible and able to adapt to changes
• Strong sense of responsibility and ownership.

Remuneration package commensurate with qualification and experience.

Interested candidates, kindly submit your updated resume via online application. Alternatively, you may call our Human Resource Department at 6884 4772.

Shortlisted candidates will be notified via Call or Email.

For more information, please visit and follow our LinkedIn Page for exciting updates: https://www.linkedin.com/company/ma-kuang-tcm/

Do you have a genuine passion for working with children aged 7-11 and creating a safe, fun, and educational environment for them? If so, we have an incredible opportunity for you to join our team as a Senior Student Care Teacher or Assistant Center Manager at our after school care center in Tiong Bahru.

About Us:

Founded in 2018 by ex-school teachers, Canopy Student Care believes in providing a supportive and enriching environment for children to thrive in their after-school hours. With a vibrant community of 50 students, we aim to foster their holistic development by offering engaging activities, nurturing values, and promoting social interactions.

Our Pillars

• Homework and Academic Support
• Outdoor exploration and discovery
• Social and emotional development
• Parental partnerships

Job Responsibilities:

As a Senior Student Care Teacher, you will play a crucial role in shaping the experiences of our students. Your responsibilities will include:

1. Implementing age-appropriate activities for children aged 7-11.
2. Assisting students with homework assignments and providing academic support when needed.
3. Facilitating our reflective reading, outdoor and various holiday programs.
4. Promoting a safe and inclusive environment where students can learn, play, and develop their social skills.
5. Engaging students in meaningful conversations and promoting social interactions among students.
6. Collaborating with the center's team to ensure a cohesive experience for students.
7. Ensuring the center's facilities and materials are well-maintained and safe for student use.

We are looking for someone with...

1. A love for working with children and a commitment to their overall development.
2. Good classroom management skills.
3. Strong interpersonal skills to build rapport with students, parents, and colleagues.
4. Student Care WSQ certification or any relevant education qualification will be an advantage.
5. First Aid and CPR certification will be an advantage.

We offer:

1. A warm and vibrant work environment where your contributions are valued.
2. Opportunities for professional growth.
3. Competitive compensation package commensurate with experience and qualifications.
4. Weekday working hours (after school) that provide a good work-life balance.

If you are passionate about making a positive impact on children's lives and possess the qualities we are looking for, we would love to hear from you.

· Excellent working knowledge of managing seafreight and airfreight - import, export goods and associated documentation

· Prepare quotations, handle enquiries and shipping activities

· Respond to and follow up on sales enquiries

· Service maintain and develop existing / new customers through planned individual account support

· Negotiate for competitive costs from overseas office/agents/Shipping Lines/vendors

· Coordinate with respective stakeholders i.e. customers, agents, carriers, hauliers etc for their import/export/transhipment activities and documentation

· To provide support for sales and marketing activities as required

· Ensure documentation compliance

· Perform cost management

· Any other ad hoc task assigned

Job Requirements

· Minimum 'O' Level

· Preferred some years of working experience in the related field for this position

· Good working attitude with a positive mindset, good communications skills, problem/dispute handling

· Knowledge of sea/air shipment procedures/processes

· Basic knowledge of dangerous goods compliance

· Knowledge of portnet/tradenet will be an advantage

· Knowledge of costing/pricing will be an advantage

· Team player, able to work independently with minimum supervision, self-initiated and task-orientated

· Able to work in a fast-paced environment & be prepared to supervise field work/operations in the port or worksites

· Being Able to start work on short notice will be an advantage

Assist to provide technical ophthalmic assistance to medical staff. You will be required to perform various eye tests and update database records of procedures performed.

You will be required to:

• work under the directions of ophthalmologist to assist in the diagnosis of ocular conditions
• perform basic ophthalmic eye investigation tests for different subspecialty group e.g. glaucoma screening
• perform administrative functions and update patient's database records.
• able to achieve competency in a fast paced environment
• any other duties as assigned

Basic knowledge of the eye will be an advantage but not essential as technical on job training will be provided.

Job Requirements:

• Diploma or Degree in Health Science related
• Fresh Diploma or Degree holder are welcome to apply
• Computer literate with the ability to work independently
• Basic knowledge of the eye conditions will be an advantage
• Good communication and interpersonal skills
• Enjoys working with patients

The Ophthalmic Investigation Technologist performs Ophthalmic Investigation procedures and administrative functions in the Electrophysiology Laboratory. The Ophthalmic Investigation Technologist will assist the Supervisor to guide attachment staff or Ophthalmic Technicians from other departments during their learning course in the electrophysiology lab.

Patient Care & Administrative Functions

· Perform ophthalmic investigation procedures in accordance to established standard procedure

· Explain the procedure of the investigative test(s) and inform patients on the charges.

· Provide relevant information and advice to patients’ queries during the ophthalmic investigation procedure

· Ensure the smooth operations at the Investigation Rooms in providing ophthalmic investigation services for patients

· Provide assistance to staff on matters pertaining to Ophthalmic Investigations and handling of difficult patients

· Update and maintain patients’ database records where necessary

· Keep abreast and update staff on changes in the clinic operational policies and procedures

· Liaise with doctors, nurses and internal departments on clarifications on patient matters

Inventory & Maintenance of Equipment

· Perform basic trouble shooting of equipment and report to Supervisor on any abnormalities found in the equipment

· Contact vendor on faulty equipment when needed and follow-up on the progress status.

Preceptor Role

· Demonstrate competencies in problem solving during Ophthalmic Investigation procedures

Quality Improvement

· Maintain quality patient care as with the Centre’s service standards

Communication / Patient & Staff Relations

· Maintain Patient / Public Satisfaction rate

·Ensure consistent service behaviour standards (core values and 5Cs) among staff so as to achieve positive patient response

·Patients’ needs are attended to and follow-up promptly

Housekeeping

· Maintain operational readiness at the Investigation Rooms

· Investigation areas are kept clean and tidy

Job Requirements:

· Diploma or Degree Qualification in Sciences or Health Sciences

· Able to work independently and multi-task

· Display initiative and keenness to learn and improve

· Able to carry out assigned responsibilities

Established since 2005, CMA International, a Global Leader In Mental Arithmetic is amongst one of the world's fastest growing mental arithmetic training institutes. Today, we have presence in Taiwan, China, Hong Kong, India, Malaysia, New Zealand, Singapore, Australia, Egypt, Sudan, USA, The Philippines, Indonesia, Turkey, Nigeria, United Arab Emirates, Cambodia, Canada and Thailand, and is continuing to expand to new territories. We have more than 20 centres in Singapore.

CMA’s Vision

To be the leader in the field of Abacus Mental Arithmetic in Singapore

CMA’s Mission

To create great minds by fostering a passionate learning environment for our students

CMA’s Teaching Philosophy

To increase a child's level of intelligence

To induce a child's potential

To train a child's concentration

To build up a child's flexibility

We are looking for self-motivated individuals with great drive and initiatives to join our team. If you have a strong passion to teach, aspiration to grow with the company and REALLY LOVE CHILDREN, this may be the right role for you. Be part of our Passionate, Energetic & Caring Culture.

Job Description:

• Imparting specially designed abacus-mental programme provided by CMA to children
• Coach the children in a fun, stimulating and engaging manner
• Responsible for all aspects of classroom management
• Prepare development portfolio for each child
• Engage parents on child’s progress
• Assist in planning, organising events specially organised for the students
• Assist in External projects, ie. roadshows, childcare, kindergartens..etc
• Support Centre operations

Requirements:

• Diploma Holder in any discipline or Minimum GCE 'O' Level
• Cheerful, energetic, caring and passionate in working with children of all ages
• Strong interpersonal skills with the ability to communicate effectively with children and parents in English and Mandarin
• Positive learning attitude
• Self-motivated and always strive for improvement
• Team Player
• 2 years teaching experience is required. Knowledge of abacus/mental arithmetic is preferred but optional as training will be provided.
• Able to work on weekdays evenings and on Saturdays

Job Highlights

• Fun, casual & interesting working environment
• Opportunity for Growth; Training will be provided
• Recognition for individual efforts
• Positive working environment and supportive team
• Small class size
• Team Bonding Events, including overseas trips
• Uniform Provided
• Closed on Public Holidays
• Zero Medical Leave Incentives
• Annual Leave, Marriage Leave, Medical Leave, Medical Claims, Performance Bonus

Deliver and maintain the information technology initiatives of Rainbow Centre with direction from the IT Manager to attain the operational objectives of Rainbow Centre.

Manage the campus technology infrastructure, inventory and the provisioning of effective and efficient IT services throughout the school which includes troubleshooting, project management, undertaking specific maintenance and upgrading tasks of IT and AV services.

Critical Work Areas

Manage & Execute Information Technology Operations and Service Delivery

• Provide end user IT Support (Service Desk) to ensure service standards for print services, infrastructure services (including network and telephony), user access to IT services and maintenance of laptop and desktops.
• Engage in routine (e.g. annual) planning, purchasing and deploying of IT and AV equipment for the RC campus and staff to achieve
  productivity goals
• Manage all software licences and hardware requisitions, its deployment to users, tech refresh and eventual condemnation

Monitoring & Reporting of Information Technology Operations

• Conduct audits to enforce IT Policies in RC.
• Monitor and analyse for preventative action the utilization of infrastructure services for reporting and trend analysis such as Internet Bandwidth, Device utilization etc.
• Monitor and review IT requests raised by users for monthly reporting to IT Manager for trend analysis

Develop, Deliver, Maintain & Review Information Technology Solutions

• Plan & execute projects to be rolled out in campuses (both software and infrastructure) with the IT Manager and other stakeholders.
• Collaborate with system owners to review solutions (including process, device, policy and architecture improvements) rolled out for evaluation and Return on Investment of solutions.
• Collaborate with internal and external stakeholders to identify areas of improvement and to develop solutions within Rainbow Centre for technology to enable for increased productivity and efficiency.

Job Holder Requirements

• Diploma in Information Technology or other relevant information technology fields.
• Preferably at least 4 years of experience in the information technology sector with relevance to the role. Fresh Graduates are welcome to apply.
• Advanced technical knowledge of computer hardware, software, Wifi network, IP telephony and AV systems including commonly used end-user operating systems ( Winnows, iOS, MacOS)
• Proficient in using Google Workspace administration
• Preferably have some programming experience, in HTML or JavaScript.
• Computer Network Administration for Wired and Wireless Networks & troubleshooting.
• Knowledge and experience in cybersecurity for endpoint devices

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values!

Hiring Female Hotel Receptionist

Attire: Formal

Working Hours TBC

Weekly Payout

Rate: $10-$13/Hr

Location : Town Area

Welcome guests as they arrive at the hotel

Check guests in and out

Assist guests with booking rooms and answering questions

Handle any issues or concerns that guests may have during their stay

Ensure guests have everything they need for a comfortable stay

Maintain a friendly and helpful demeanor at all times

Interested Parties whatsapp 90912704 (Joseph)

Key Responsibilities

· Technical Support

o Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.

o Provide L2 technical support and advice to users on systems-related issues or queries.

o Perform systems administration/maintenance and works toward continuous optimization of systems performance.

o Standby with on-call availability with varied shifts including nights, weekends and holidays.

o Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations

· Cross group collaboration

o Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed

Qualifications/Experience/Knowledge

· Diploma/Degree or equivalent

· Min. 2-3 years of experience preferred.

· Technical knowledge infra stacks i.e. x86, Unix, storage and backups, networks, security, desktops/laptops/devices, servers

· Knowledge of OS – Linux, Windows OS, Mac OS, and Servers Operating Systems.

· Knowledge of Virtual Machines – VMware, Hyper-V

· Knowledge of Cloud – AWS, Azure, M365, Microsoft Intune, Alibaba, Huawei.

· Knowledge of network architecture and security, routers, switches, provisioning, firewalls, and security

· Possess problem solving skills and able to prioritise and manage multiple tasks.

· Demonstrated verbal, written communication and interpersonal skills with stakeholders.