Total 449 Senior Executive level Customer Service job vacancies in Islandwide

Our client is a Global MNC company in the manufacturing industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their Sales team, in hopes of developing the current high performing team. They are located in the Centre area – easily accessible.

*This is a 6 months contract role with possibility of conversion*

Responsibilities

• Handle the receiving/processing of company’s account orders and inquiries promptly, providing excellent customer service
• Maintain the necessary updated records and pricing document
  Handle the company’s online orders, as well as adjustments on online item pricing
• Handling of DO, PO and shipping documents
• Coordinate with external logistics vendors on the necessary matters while optimizing costs
• Update/Maintain customer order information in the company’s system
• Generate reports for the various company stakeholders when tasked
• Ensure the timely processing of company’s billings to facilitate smooth accounts receivable
• All other adhoc duties as assigned

Requirements

• Minimum Diploma in any relevant field of studies
• Minimum 3 years of relevant Customer Service/Order Processing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: tc1@recruitpedia.sg

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R1107107 (TAN JIA SHENG)

Description:

Operations

• Responsible for the daily operations of retail outlet
• Monitor sales & manage inventory level to ensure adequate stock to maximize sales
• Responsible for the stock variance within his/her shop
• Assist in manpower planning
• Maintain high level of customer service standards
• Create a friendly and yet competitive sales environment to maximize sales output
• Ensure in-store display is carried out according to VM instruction or guideline

Staff Management

• Instruct and supervise staff in correct execution of all company operations
• Coach and counsel staff with regard to the standard set by the company
• Ensure that staff adheres to company's code of conduct & ensure fair practice at work

Requirements:

• GCE "O", "N" Level or ITE certificate
• 2 to 3 years of sales experience or customer service experience
• Willing to work on weekends and public holidays (6 days workweek)
• Excellent verbal communication and selling-up skills
• Strong orientation towards providing excellent customer service
• Team player

- 2 years contracts

- Up to $3,000 + PB

- Depot Road

- Mon to Fri 8am to 5:30pm

Job Summary:

To analyse, compute and process pay transactions promptly and accurately in accordance with the stipulated policies and guidelines and maximise customer satisfaction.

Duties:

• Analyse, update data, verify and process pay transactions to ensure payment accuracy and timeliness.
• Analyse doubtful pay transactions, diagnose problems and determine follow-up actions to resolve/pre-empt potential problems.
• Highlight/recommend improvements and solutions to enhance operational efficiency and effectiveness.
• Handle customers’ queries, disputes, appeals, feedback promptly in a professional manner to achieve positive customer experience.
• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first level troubleshooting with regard to the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customer in change management campaigns
• Suggest improvements arising from feedbacks or interaction with the customers
• Submit daily report in a timely manner

Salary:

• Up to $3000 + PB

Period:

• 2 years contract (renewable based on performance and headcount needs)

Working Hours:

• Mon to Fri, 8 am to 5:30 pm

Location:

• Depot Road

Requirements:

• Minimum GCE ‘A’ Level / Diploma Holders
• At least 1 year of working experience.
• Relevant experience in payroll processing and/or customer service is an advantage.
• Meticulous
• Good interpersonal and communication skills.
• Result oriented

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

ASPRI Institute of Process Industry (ASPRI-IPI) envisions a safer and more productive workforce.

Housed within ASPRI-Westlife Papan dormitory and operating from ASPRI Integrated Training Centre (AITC), ASPRI-IPI is the premier industry training facility that offers residents a myriad of heavily subsided safety, trade-skills and literacy courses, enabling skills progression and upward mobility. Since 2017, ASPRI-IPI has delivered beyond 1 million training hours enriching more than 180,000 training headcounts.

We are now seeking enthusiastic individuals to join our growing training team in delivering quality trainings to improve the livelihoods of the migrant workforce.

Job Responsibilities include but not limited to

The core responsibility of this role is to provide technical and administrative support to ensure delivery of training courses that meet the required standards.

Training Operations

• Plan and coordinate resources and other logistics which are required to support training programmes and day-to-day operations, including technical assistance to ensure smooth operation of technical equipment, tools and training infrastructures.
• Timely uploading and submission of trainee’s course result, issuance of certificates and tracking of controlled documents.
• Collect, analyse and prepare data for submission in accordance with WSQ and Training Centre protocols.
• Support Service Quality Unit on course administrative matters.

Business Development

• Assist with marketing and outreach programme, including events, seminars and career roadshows designed to enhance the image of the Training Centre and increase course demand.
• Support any other corporate activities or events organise by ASPRI.

Suppliers Management

• Source, negotiate, monitor and feedback on the performance of outsourcing partners and vendors, ensuring compliance to technical specifications and service standards.

Quality Management

• Maintain and track various items under the training quality management system
• Assist management with preparation for audits and other regulatory requirements by Accreditation Bodies.

You should possess the following:

• Minimum Diploma with 2 years of relevant working experience, preferably in Training and Adult Education sector.
• Strong communication with good customer service attitude.
• Knowledge of WSQ Skills Connect and AMS 3 system will be an advantage.
• Proficiency in Microsoft Office and other IT applications.
• Strong adaptability skill, able to meet tight deadlines and work independently as well as in a team.
• Willingness to work a flexible schedule, including occasional weekday evenings and Sundays on a rotational basis, with generous perks provided.
• Working location in Jalan Papan, shuttle transport will be provided.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Digital Marketing Executive | Training Centre | Bugis

Location:Middle Rd - Fortune Centre (Bugis)

Working days: 5 days (Mon - Fri)
Working time: 9.00 to 6.00 pm
Salary: $3000 - $3600

Job responsibilities:

1. Digital Marketing Strategy: Execute comprehensive digital marketing plans aligned with business objectives to increase brand awareness, generate leads, and drive conversions.

2. Content Creation: Design visually appealing graphics, images, and multimedia content for digital marketing campaigns, including social media posts, website banners, email newsletters, and online advertisements.

3. Social Media Management: Manage and maintain social media profiles, including content creation, scheduling, community engagement, and performance analysis across platforms such as Facebook, Twitter, Instagram, and LinkedIn.

4. Graphic Design: Utilize Adobe Creative Suite (Photoshop, Illustrator, InDesign) to create high-quality designs for print and digital media, including brochures, flyers, posters, infographics, and presentations.

5. Website Management: Collaborate with web developers to optimize website design, user experience, and SEO performance. Update website content regularly to ensure relevance and accuracy.

6. Email Marketing: Design visually appealing email templates and newsletters to engage subscribers and nurture leads. Monitor email campaign performance metrics and implement optimizations for increased effectiveness.

7. Market Research: Stay informed about industry trends, competitor activities, and emerging digital marketing technologies to identify opportunities for innovation and strategic growth.

Qualifications:
- Bachelor’s degree or Diploma in Marketing, Graphic Design, Communications, or related field.
- Proven experience in digital marketing, preferably in a similar role.
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other graphic design tools.
- Strong understanding of digital marketing principles, including SEO, SEM, social media, email marketing, and content marketing.

Additional Requirements:
- Portfolio showcasing previous graphic design work and digital marketing campaigns.
- Familiarity with web development technologies (HTML, CSS, WordPress) is a plus.
- Experience with video editing and motion graphics software (e.g., Adobe Premiere Pro, After Effects) is desirable but not required.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

- 2 years contract (renewable)

- Up to $3300

- Mon to Fri 8am - 5.30pm

- Depot Road

Job Responsibilities:

• Match and process invoices from suppliers with supporting documents to ensure that all payment conditions have been met with proper documentation and authorisation.
• Process invoices accurately and timely into financial systems (SAP)
• Monitor due dates of invoices for payment to achieve the service standards (Key Performance Indicators) of paying within the credit terms.
• Investigate reasons for outstanding invoices (manual and electronic invoices submitted using currently setup portals) and liaise/hasten all responsible parties for MINDEF/SAF for follow up action to expedite payment processing.
• Attend to all queries to update payment status or clarify discrepancies so that payments can be made timely.
• Explain and clarify on policies or procedures to aid users in their purchasing activities and financial management.
• Maintain proper filing and safekeeping of document, payment records and transactional data for inspection and internal/external audit.
• Generate and collate financial monthly report for management reporting.

Period:

• 2 years contract (renewable based on performance and headcount needs)

Working Hours:

• Mon to Fri; 8AM – 5.30PM

Salary:

• Up to $3,300

Location:

• Depot Road

Requirements:

• Preferably ITE or Diploma in accounting
• Preferably 1 year working experience
• Good inter-personal and communication skills
• Meticulous with an eye for details
• Able to work well both in a team and independently

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- 2 years contract (renewable)

- Up to $3.2k + PB

- Mon to Fri 8am - 5.30pm

- Depot Road

Job Summary​:

Execute payment of overseas allowances and claims processing by ensuring that transactions are processed promptly and accurately in accordance to Service Level Agreements with the customers and Policies/Guidelines. Ensure accurate payment and updating for all transactions as well as timely recovery of overpayment, of any.

Key Accountabilities and Responsibilities:

• Assess, compute and approve payment of overseas allowances and claims in system promptly and accurately, according to policies and guidelines.
• Monitor outstanding debts arising from overpayment of allowances/claims and manage debt recovery process.
• Conduct sampling checks on payment cases and follow up to rectify payment errors, if any.
• Handle customer's queries on policies, procedures and systems.
• Prepare management reports for review by Supervisor/Officer in Charge.
• Safekeeping financial documents & safeguard financial information of customers.

Period:

• 2 year contract (renewable based on performance and headcount needs)

Location:

• Depot Road

Working hours:

• Mon to Fri 8am to 5:30pm

Salary:

• Up to $3,200 + PB

Job Requirements:

• Minimum ITE NITEC Accounting or its equivalent
• Minimum 1 year in finance/accounting experience
• Team player, meticulous, independent and analytical
• Good communication and presentation skills

​

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Roles and Responsibilities

Pre-handover Inspection

· Conduct pre-handover visual inspection of units.

· Liaise with main contractor on rectification of identified defects.

· Monitor rectification of identified defects by the main contractor and report to client when rectification is complete.

· Preparation of handover kits which includes (without limitation) packing the keys into the key pouch and accessories, etc to be handed over to owners.

Handing over of units to Purchasers/Authorised Representative

· Conduct the handover process with the Owners of units at the Property and get the Owners to acknowledge receipt of all the items handed over.

· Accompany the Owners to the respective unit(s) and brief them on the usage of essential items.

· Be the point of contact to provide customer service and assistance to Owners after handover.

· Maintain and update unit’s handover report.

Defects Management during Defects Liability Period

· To liaise and coordinate defects related matters between the Owners and Main Contractor.

· To arrange for a joint inspection with the Owners upon receipt of defects via Defects Management System.

· Monitor and track the defect rectifications based on the agreed time frame with the Owners.

· Inspect unit after rectification and follow up with the Owners to sign off the defect.

· Develop a logbook for control of keys / access cards / pin codes for access to units during defects rectification.

Requirements

· Diploma or equivalent

· 2 years of working experience in unit handover and defects management

About Community Mental Health Department:

Our Community Resource, Engagement and Support (CREST) teams support clients who are at risk of or diagnosed with mental illness as well as their caregivers. The teams provide basic emotional support and monitoring of their mental health conditions through home visits and service linkages.

Responsibilities:

• Support any networking events with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Support mental health screening events to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients who are at-risk/diagnosed with mental health conditions and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Support the run of a caregiver support group

Requirements:

• Diploma Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Good communication skills (oral, written, bilingual) and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Sengkang/ Teck Whye

Work Service Area: Paya Lebar & Serangoon/ Bukit Panjang SMC, Cashew & Zhenghua/ Limbang & Yew Tee/ Bukit Timah, Clementi & Ulu Pandan/ Brickland & Choa Chu Kang

Interested applicants are to submit their resume to recruit@fycs.org. Please visit www.fycs.org for more details.

About Community Mental Health Department:

Our Community Resource, Engagement and Support (CREST) teams support clients who are at risk of or diagnosed with mental illness as well as their caregivers. The teams provide basic emotional support and monitoring of their mental health conditions through home visits and service linkages.

Responsibilities:

• Engage and collaborate with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Conduct mental health screening to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients with mental health issues and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Manage volunteers to support outreach events and conduct activities when necessary
• Establish and support the run of a caregiver support group

Requirements:

• Degree Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Preferably able to converse in Malay or dialect as there is a high proportion of Malay and dialect-speaking clients
• Excellent communication skills and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Sengkang/ Teck Whye

Work Service Area: Ang Mo Kio-Hougang, Hougang SMC & Punggol/ Bukit Panjang SMC, Cashew & Zhenghua/ Brickland & Choa Chu Kang/ Limbang & Yew Tee

Interested applicants are to submit their resume to recruit@fycs.org. Please visit www.fycs.org for more details.

- 2 years contract (renewable)

- Up to $3.2k + Annual PB

- Depot Road

- Mon to Fri, 8am - 5.30pm

Job Description:
You will be required to liaise and follow up with HR professionals to provide solutions to queries raised and/or rectify HR data discrepancies. At the same time, you will also facilitate the analysis on operational data to detect, rectify operational issues and upstream processes. The data and feedback collated would be provided to necessary agencies for sense-making and trending to improve policy formulation, systems and processes.

• Coordinate / Liaise – Correspond with HR professionals to retrieve data and inputs necessary for case resolution. Ensure that responses adhere to organisation guidelines and HR policies.
• Investigate – Conduct investigation on data inaccuracies in SAP-HR systems to determine root cause and provide advice for rectifications. Liaise with data administrators, system integrators, business process owners, policy makers and ground users to rectify data discrepancies.
• Analyse – Maintain accurate file logs to support data collation for trend reporting and analysis. Analyse trends based on data collected and propose solutions to reduce frequencies of queries. Identify the downstream impacts for process improvement.
• Communicate – Provide clear and concise advice and responses to the queries raised via phone call and/or email.

Period:

• 2 years contract (renewable based on performance and headcount needs))

Working Hours:

• Mon to Fri, 8am - 5.30pm

Salary:

• Up to $3.2k + Annual PB

Location:

• Depot Road

Requirements:

• ​Degree
• Proficient in Microsoft Office applications (Excel & Word)
• Individuals with customer service experience will be advantageous
• Excellent communication and interpersonal skills
• Strong analytical skills
• Meticulous with keen attention to details, service-oriented, good team player and able to explain policies in various scenarios
• Able to work in a fast-paced ever-changing environment

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Working Day: Mon to Fri

Working Hours: 9am- 6 pm

Location: ARK @ Gambas, Singapore 757087

Salary: $3000 - $3400

Responsibilities

• Prepare proposal, and paperwork, such as quotation, sales order / purchase orders, and others.
• Provide administrative support on sales related tasks, including system maintenance.
• Assist in customer service (work with customers directly when necessary).
• Work with Procurement Team to obtain the best price and terms to close sales.
• Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.
• Monitor and report on project progress, performance, and issues, and taking corrective actions as needed.
• Arrangement of delivery including DDP/Sample to customer.
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Source & handle local orders and orders that we do not have local office.
• Provide artwork brief from sales to design team, follow up on artwork status.
• Monitor and track sales orders from initiation to fulfilment, ensuring orders are processed promptly and accurately.

Requirements

• 1-2 years in Administrative Sales Support background
• Well versed in Microsoft Excel
• Diploma and above

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities

• To achieve Company’s business growth (budget/target) with existing resources
• To manage and expand existing business and contribute to meet sales KPI
• Manage a portfolio of existing and potential customers via telephone contact
• Build a strong client relationship and grow accounts to their maximum potential
• Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
• Maintain teamwork by incorporating positive attitude
• Ensure that customer information is maintained accurately on the database
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls
• Implement and maintain internal audit policies and procedures in accordance with best practice
• Sales support – preparing Quotation, oversea coordinate, monthly tariff & reporting
• Carry out any ad-hoc task as and when assigned by the Company

Requirement

• Diploma in Logistics/Supply Chain Management or a related field
• Good problem-solving skills and able to work under pressure
• Well-organized with a keen eye for detail
• Able to work independently or in a team-based environment
• Proficient in Microsoft Office
• Preferably 2 to 3 years’ experience in sales and freight forwarding industry
• Possess knowledge on logistics, import/export procedures and Incoterms
• Good command of English written and spoken
• Good customer service and communication skills

- Permanent

- Up to 5k

- Yishun

- Mon to Fri: 8am to 5.30pm

Role:

• Oversee the optimization of products‘ time to market and their supply/logistics chains through ensuring sustainable quality/cost/delivery of materials
• Maintain high capacities, timely product deliveries and total cost of ownership, hence driving the section’s contribution to operating profit and competitivity of the organization
• Influent the organization with in-depth market situation and ensure supply competitiveness via costing/quality/supply assurance
• Foster the supply chain commitment and relationship with internal stakeholder and external business partner
• Exert influence and optimize internal processes and procedures

Job Responsibilities:

• Strategize and support the Commodity organization, resource planning, training and coaching to new and junior colleagues
• Provide costs estimation of the commodity in charge of, and ensure costs competitiveness for NPI, Localisation and Design To Cost (DTC)
• Develop and implement Commodity Strategy for Regional and align with Global Commodity lead on Global strategy
• Lead and ensure the enforcement on Commodity strategy implementation, from NPI till product end of life cycle
• Supply lead in maintaining business relationship, supplier development and key liaison in representing the organization
• Develop and lead cost initiative and responsible for negotiation with direct purchase and next tier suppliers where necessary
• Contract negotiation and overall management with supplier to ensure supplier compliance on warranty/quality/inventory/supply commitment are legally bound
• Monitor products’ drift costs and the effecting of cost optimizations in key procurement areas such as strategies, supplier selections, inquiries, negotiations, and knowledge management on potential new technologies
• Ensure that procurement is compliant to pre-defined processes and required documentations, such as quality check related documents, are obtained and recorded
• Oversee the promotion of material status from stages of manufacturing freeze until series
• Driver in DTC or cost reduction processes via structural cost analyses, ensuring that target costs are feasible between suppliers and project adaptions
• Lead the Sourcing activity and supplier selection process, support R&D department on Technology scouting
• Close monitoring of industrial market situation and technology trend, scouting and introducing competitive suppliers, product innovations to enhance product portfolio
• Manage supplier base compliance and supply assurance and participate in problem solving
• Manage Commodity supply localization, liaison with Global site on stock balancing and allocation to ensure seamless supply transfer
• Responsible for Drift cost targets tracking and lead implementation on assigned project
• Negotiate/Present negotiation results/coordinate with GCM/SP (goal setting and/or implementation or participation in negotiations)

Period:

• Permanent

Location:

• Yishun

Working Hours:

• Mon to Fri, 8am to 5.30pm

Salary:

• Up to $5k

Job Requirements:

• Degree in Mechanical / Electronic / Electrical Engineering, preferably with R&D background
• Proficient in English

Other Requirements:

• Minimum 5 years of Supplier Commodity or Sourcing Management, with Engineering related experience
• Strong communication and presentation skills
• Possess project management experience especially on module commodity
• BOM / Costing / Engineering analysis
• Supply chain management
• Leadership skills
• Keen to take on a people manager role

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

amirah@successhrc.com.sg (Reg No: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg