Total 150 Manager level Customer Service job vacancies in D22 Jurong, Jurong Island, Tuas

Job Info:

• Salary: Basic from $4000 - $5000 + Transport Allowance $450 + Handphone Allowance $80 + VB + Flexi Dollars
• Working Hour: Monday - Friday (08:30 AM - 05:30 PM); Saturdays (Alternate): 08:30 AM - 12:30 PM
• Location: Outram Park MRT

Job Scope:

• Oversee daily operational activities
• Manage cost recovery processes
• Handle customer feedback/complaints and ensure service recovery
• Coordinate vehicle maintenance, repairs, breakdowns, accidents, and claim settlements
• Supervise the operation and maintenance of the vehicle fleet
• Ensure compliance with LTA regulations and reporting requirements
• Oversee new rental and project initiatives
• Develop and implement preventative maintenance programs
• Manage repair and maintenance budgets
• Handle vendor management and relationship building
• Resolve escalated issues requiring coordination with other departments
• Plan fleet utilization and vehicle movement
• Manage staff welfare, discipline, work performance, and HR matters
• Take the lead on all departmental and company matters
• Perform ad hoc duties as assigned by supervisors

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*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Accounting & Finance

• Handle full set of accounts.
• Preparation of monthly financials and statistics for the Board.
• Prepare the yearly Budget and monitor actual expenditure against budget.
• Track and report the usage of grants and subventions.
• Conduct annual review with the various departments on their budgets and financial projections.
• Manage cashflow, which includes but is not limited to cashflow optimisation & cashflow forecast.
• Oversee preparation and submission of annual records of donations to IRAS for IPC tax-deduction.
• Review and ensure compliance to organisation’s finance policies and SOPs.
• Ensure adherence to financial governance and compliance guidelines as stipulated by the relevant regulatory bodies (Registry of Societies (ROS), Commissioner of Charities (COC), etc)
• Coordinate statutory audits with external auditors.
• Support and explore organisation best practice standards to enhance effective financial internal controls and management.
• Coordinate and attend Finance Committee (FC) meetings, including writing of FC minutes.
• Supervise and mentor Finance Executive.

Requirements:

• A polytechnic diploma or degree in accounting or equivalent, such as ACCA.
• At least 5 years of full-time work experience handling complete set of accounts.
• Strong proficiency with Microsoft Office applications, especially Excel.
• Strong working understanding of the Financial Reporting Standards (FRS), Charity Accounting Standards (CAS) and financial requirements in the Code of Governance for Charities.
• Only open to Singapore Citizens and PRs.

Good-to-Haves:

• Previous full-time work experience in the Social Service sector will be advantageous.

• Ensure that all procurement carried out by the Tripartite Alliance Limited (TAL) adheres to processes and procedures in accordance to the guidelines, procedures and policy.
• Guide the TAL business units in procurement matters and familiarise them with the procurement policies and guidelines through regular briefings and communications.
• Partner TAL’s departments in their procurement journey by guiding them in the preparation of Invitation to Quote (ITQ) and tender processes such as needs / specifications, evaluation criteria, terms and conditions of contracts and monitoring of contract performance.
• Review and conduct analysis of procurement transactions and identify opportunities for synergising the transactions from different business units and contribute to procurement productivity.
• Ensure efficient use of TAL’s resources through centralised contracts (e.g. contract variation, expiry, approval, proper approval matrix, exercise option to review etc.)
• Initiate, monitor and review supplier performances prior to end or renewal of contract.
• Prepare ad hoc procurement reports for analytic purposes and identification of sourcing or cost saving opportunities.

Job requirements:

• 3 -5 years of relevant experience in procurement, preferably familiar with procurement practices in the public service.
• Good communication skills.
• Good writing and presentation skills.
• Good analytical skills.
• Proficient in IT skills such as Microsoft Office.
• Team player.

The position offered will be commensurate with the candidate’s experience and suitability. Kindly state your expected salary in your resume. Only shortlisted candidates will be notified.

About ST Engineering

ST Engineeringis a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Advanced Networks & Sensors

Our Advanced Networks & Sensors business specializes in platform digitalization, advanced connectivity, and cutting-edge manufacturing. This diversity of capabilities presents a range of roles through which you can contribute to the development of innovative, secure, and patented products. Join our team and play a crucial role in developing tomorrow’s technology and connectivity solutions and services to sectors spanning defence, public security, government, and the commercial realm. Your work will have a global impact as we empower customers through advanced communications, intelligent sensors, and the deployment of AI-enabled Edge applications for mission-critical roles.

Together, We Can Make A Significant Impact

We are seeking an experienced Service Delivery Manager (SDM) to join our dynamic team and take a lead role in managing the service delivery operations for our transmission network services to our customer. The role of a Service Delivery Manager for a communication system involves ensuring the smooth and efficient operation of the system through regular maintenance and upkeep.

Be Part of Our Success

• Managing a team of technicians and engineers who are responsible for installing, configuring, and maintaining the communication system. Ensure that the team is properly trained and equipped to deliver the service to customers
• Building and maintaining strong relationships with customers. This involves understanding their needs and expectations and ensuring that the system is meeting those needs
• Ensuring that the service delivery meets the quality standards set by the Authority. This involves monitoring performance metrics, identifying areas for improvement, and implementing corrective actions as necessary
• Managing the service delivery budgets, including resource allocation, cost management, and revenue forecasting
• Managing service delivery contracts with customers. This includes negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Identifying and managing risks associated with service delivery. This involves developing risk management plans and implementing mitigation strategies to minimize the impact of risks on service delivery
• Ensuring that the communication system is properly maintained on a regular basis. This includes conducting routine checks, inspections, and preventative maintenance to ensure that the system is operating at peak performance
• Diagnosing and repairing faults in the communication system. This includes troubleshooting, testing, and repairing any equipment or software malfunctions that may occur
• Managing spare parts and equipment required for the communication system. This involves maintaining an inventory of spare parts, ensuring that the required parts are available when needed, and ordering new parts as required
• Monitoring the performance of the communication system. This includes conducting regular tests and measurements to ensure that the system is operating within specified parameters and identifying and resolving any issues that may arise
• Ensuring that the communication system meets all safety regulations and standards. This includes ensuring that all equipment and installations are in compliance with safety codes, regulations, and standards

Qualities We Value

• Experience with transmission network technology (optical/packet transport circuits)
• Experience managing external vendors, commercial negotiations
• Good financial and people leadership skills
• Working location is in Ang Mo Kio
• Singaporeans Only

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated
• Meaningful work and projects that make a difference in people’s lives
• A fun, passionate and collaborative workplace
• Competitive remuneration and comprehensive benefits

Who We Are

Global Supply Chain (PTS) connects across the organization to ensure a reliable supply of our innovative medicines to patients. The external landscape continues to evolve and Roche's product portfolio has never been more dynamic so we are evolving our operating model/ the way we work to address these challenges. This includes building new capabilities, smarter and more sustainable use of our internal & external networks and resources and leveraging digital and new technologies. Come and join us to transform the customer and patient experience!

Role Purpose

The Customer Insights Lead is responsible for ensuring that the voice of the customer is factored into Supply Chain business decisions and strategies. The Customer Insights team is responsible for providing unbiased, objective, expert strategic insights by analyzing diverse data, to optimize supply chain design and enhance operations for more efficient and sustainable service to the patient. The team works in collaboration with the cross-functional parts of the organization (PT, PI, GPS, Diagnostics, etc…) to develop customer-centric solutions to bring value to the healthcare ecosystem and ultimately better outcomes for patients.

The Customer Insight lead also plays a crucial role as a strategic partner to the Regional SC teams to enable the sensing of the customers in the markets and support the transformation of insights into actionable business recommendations.

Your responsibilities:

• Developing and implementing a comprehensive customer insights strategy aligned with organizational goals
• Developing customer insights capabilities to enable customer centricity and support the change management process & deployment at scale led by SC business partners
• Understanding needs of future pipeline products, using this to coordinate efforts locally and regionally to meet these needs and launch coordination activities of new products within the market
• Defining key indicators to measure the effectiveness of customer insights initiatives
• Leading the analysis of customer data, leveraging statistical methods, data analytics tools, and other relevant techniques
• Interpreting complex data sets to identify trends, patterns, and actionable insights
• Collaborating with cross-functional teams, including global and regional SC teams, commercial, product development, quality and customer service, to integrate customer insights into decision-making processes

Your profile:

• You have a Bachelor's degree (preferably in science, engineering, or a business discipline); an MBA, PhD or other graduate- or post-graduate-level degree is an asset with 6 - 8 years' strategic consulting or related experience, including an emphasis on strategic analytics and insights, knowledge of strategic market research, competitive intelligence and business forecasting
• Your global bio/pharmaceutical experience is strongly preferred
• You have understanding and experience of business analysis techniques, processes and tools (incl. Visual business intelligence tools, SQL, etc…)
• You have a deep understanding of the external environment (healthcare setup, regulation, providers) and customer / patient segments and needs with strong business acumen
• You are outcome-based, solution-oriented, and show an enterprise-thinking mindset as well as strong analytical capabilities and skills and the ability to derive meaning from such analyses
• Effective interpersonal skills for stakeholder engagement, cross-teams collaborations and cross-organization communications, with a fluent English

Mindset

We're looking for people with a growth mindset to bring curiosity and new possibilities to the way the end to end supply chain can meet the needs of patients. In line with the Roche Operating Principles we put patients first always and look at how we can redesign our supply chain solutions to serve them in a way that makes an impact now but is also sustainable for the future.

NTU’s Student Affairs Office seeks to achieve its mission of collaborating and co-creating a meaningful and enriching student life experience with its partners by:

• promoting students’ personal growth through co-curricular learning arising from student-led activities, leadership development initiatives, residential hall programmes, inclusion and integration efforts, community engagement initiatives and sports
• facilitating meaningful engagement among key stakeholders within and outside of the NTU community.

Responsibilities

1) NTU’s Bridging Programme

• Coordinate with various NTU Offices to support NTU Bridging Programme Students’ administrative transition into Singapore and NTU.
• Collaborate with various NTU Offices to plan and implement the pastoral care programme for NTU’s Bridging Programme Students.

2) Student Support and Case Management

• Work with NTU Offices and Schools to identify and provide relevant support services to SM2, ASEAN and Science & Engineering scholars, both academic and non-academic.
• Plan and implement activities for these students, to help them better integrate academically and socially.

3) University-Wide Integration Efforts

• Collaborate with and provide advice to students, staff, and faculty to educate and raise awareness of integrative practices.
• Plan and implement programmes and initiatives that inculcate the importance of diversity and integration.
• Support the development and implementation of policies and practices which enhance integration within NTU.

4) Data analysis and preparation of reports for submission to regulators and NTU senior management.

Requirements

• Bachelor’s degree in any related field from a recognised University.
• Good working knowledge on the transition and integration of international students in higher education.
• At least 3 - 5 years of relevant experience which involves considerable interaction with youth.
• Experience with international students in the tertiary education sector will be advantageous.
• Sensitive to and empathetic towards the transition and integration challenges faced by international students.
• Critical and lateral thinking skills.
• Ability to adapt effectively in a complex and constantly changing environment.
• Communication, negotiation and influencing skills (written and verbal).
• Ability to work collaboratively with university students and colleagues from different cultural and disciplinary backgrounds.
• Strong drive to initiate, plan, implement and deliver integration initiatives on time and on target.
• Proficient in all Microsoft Office application software.

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

JOB DESCRIPTION

Responsible for ensuring the smooth and efficient operation of our centre’s facilities, infrastructure, gallery/exhibitions, attractions, and venue spaces.

Plan and manage all maintenance and operational support matters to ensure availability of exhibits and essential services for daily operations of the Centre/Museum.

Collaborate with internal stakeholders and external service providers to maintain a high standard of functionality, safety, security, landscaping, and cleanliness of the Centre/Museum.

RESPONSIBILITIES

• Responsible for the management of facilities / infrastructure (including Sustainability initiatives), Business Continuity, Term Contracts, Workplace health and fire safety Management, Security, Operations of centre, Exhibitions, attractions, and venue spaces.
• Responsible for the ongoing maintenance and upkeep of the entire centre inclusive of exhibitions, galleries, attractions, and venue spaces.
• Lead and guide a team of technicians, executives, and outsourced term contractors on daily facilities management operations.
• Ensure prompt service recovery for any breakdown of critical equipment and systems to minimize disruption to centre operations.
• Assess, plan, and implement processes to enhance operational efficiency and effectiveness.
• Manage and execute M&E projects within the organization i.e. Retrofitting of existing premises, fitting out of spaces, implementation of sustainability related initiatives.
• Liaise with government agencies and statutory boards on regular audits, project management & development and other facilities related issues. Liaise with internal stakeholders on all facilities, attractions, gallery related issues.
• Management of budget, tender documents, procurement for facility operations and maintenance. Plan, formulate and manage operating and capital budgets. Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management to ensure works are carried out in accordance to planned schedules, budget, and approved specifications.
• Support exploration and implementation of projects related to digitization of SMART and Green FM.

REQUIREMENTS

• Diploma/Degree in, Engineering / Building / Facilities / Management or equivalent.
• At least 5 years of relevant working experience in Operations, Facilities and Project Management.
• Good knowledge of government procurement procedures, building & statutory regulations, and requirements.
• Good communication, interpersonal and organizational skills.
• Familiar with Singapore’s regulatory requirements pertinent to building, environment, and safety standards.
• Strong written and verbal communication skills. Able to conduct professional presentations.
• SCEM, FSM & GMFM certification will be an added advantage.

(1) Experienced in F&B operations for at least 2 years.

(2) Independent with initiative.

(3) Maintain daily and monthly reports of outlets.

(4) Preparation of profit/loss statements.

(5) Purchasing of materials if required.

(6) Sourcing for clients to rent stalls.

(7) Daily operations of outlets.

IT Desktop Support Manager (EUC)

Working Hour: Monday to Thursday 8.30am to 6pm, Friday 8.30am to 5.30pm

Working Location: Central

Responsibilities:

• Provide essential enterprise level end user computing services to organisation.
• Plan and execute new initiatives and enhancements that result in innovative use of end-point technologies to meet the needs of forward-looking organisation.
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or build new desktop services to improve service satisfaction and delivery.
• Execute projects to deliver desktop services that achieve standardisation of desktop services across Public Service agencies to reduce operations overheads and greater satisfaction of desktop services.
• Supervise and maintain desktop services across organisation and work with outsourced service

Requirements:

• Degree/Diploma in Computer Science or equivalent with minimum 3 years of relevant working experience in designing deploying and managing enterprise level ICT infrastructure for end point services
• Good knowledge of end-user computing (EUC) or ICT operations (ICT infrastructure; servers, network, IT security)

If you are excited by the above opportunity and challenges and enjoy making things happen, do apply now!

OR

Email your resume to: spwl@scientecpersonnel.com

Wyman Low

Team Lead (IHRP - CP)

Low Yong Wei (Wyman) - R1550983

ScienTec Consulting Pte Ltd - 11C5781

About LenelS2

LenelS2 is a global leader in advanced security systems and access control solutions, providing innovative technologies that secure buildings, assets, and people worldwide. With a commitment to excellence and cutting-edge technology, LenelS2 is dedicated to delivering superior security solutions to its customers.

Role Overview

We are seeking a dynamic and experienced individual to join our team as the APAC Supply Chain & Customer Service Manager. This role is key in driving efficiency, optimizing processes and ensuring customer satisfaction across multiple domains including ‘Sales, Inventory & Operations Planning’ (SIOP), Purchasing, Customer Service, Logistics and Return Merchandise Authorization (RMA). The successful candidate will lead a team of (probably) six dedicated professionals and collaborate closely with cross-functional teams to streamline operations and enhance the overall supply chain and customer service experience.

Key Responsibilities

Supply Chain Management:

• Develop and implement strategic plans to optimize the end-to-end supply chain processes within the APAC region
• Oversee demand forecasting, inventory management and procurement activities to ensure adequate stock levels while minimizing excess inventory
• Collaborate with Sales and Operations Planning teams to align demand forecasts with production schedules and inventory targets
• Continuously monitor key performance indicators (KPI’s) and metrics to identify areas for improvement and drive operational efficiency

Customer Service Leadership:

• Lead and mentor a team of 2 customer service representatives to deliver exceptional service and support to clients across the APAC region
• Establish and maintain service level agreements (SLA’s) to meet customer expectations for order fulfillment, delivery and post-sales support
• Address escalated customer inquiries or issues promptly and effectively, striving to achieve swift resolution and customer satisfaction
• Implement/adopt tools and processes to enhance customer service operations, including CRM systems, knowledge bases and training programs

Logistics and Distribution:

• Manage transportation, warehousing and distribution activities to optimize freight costs, transit times and order accuracy
• Coordinate with logistics partners and carriers to ensure timely and cost-effective delivery of products to customers
• Implement best practices for packaging, labeling and handling of goods to minimize damages and losses during transit

Return Merchandise Authorization (RMA) Management:

• Develop and oversee RMA procedures and processes to facilitate the return, repair or replacement of defective products
• Work closely with Quality Assurance and Technical Support/Product Management teams to analyze root causes of product returns and implement corrective actions
• Monitor RMA trends and metrics to identify recurring issues and drive continuous improvement initiatives

Team Leadership and Development:

• Provide leadership, guidance and support to the supply chain and customer service team members, fostering a collaborative and high-performance culture
• Conduct regular performance evaluations, set goals and provide ongoing coaching and feedback to team members
• Identify training needs and opportunities for skill development to enhance team capabilities and effectiveness

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics or a related field. Master's degree preferred
• Minimum of 5 years of experience in supply chain management, customer service or related roles, with at least 2 years in a leadership capacity
• Proven track record of driving process improvements, cost savings and customer satisfaction in a multi-national environment
• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and derive actionable insights
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders at all levels
• Proficiency in ERP systems (e.g. JDE, SAP) and other relevant software applications

Primary Responsibilities

• Analyze, determine and concur on in-house quality procedures, standards and specifications
• Assess guest requirement and ensuring that guests expectations are met
• Investigate and set standards for quality, health and safety
• Establish standards, procedures and systems to support the service and training program
• Assist Operation Managers in the development and implementation of on-going training, in addition to monthly training calendars to meet specific departmental needs
• Identify training needs or gaps and implement solutions to maximize results to positively impact the Hotels productivity and performance
• Conduct and track regular internal audits to evaluate the effectiveness of training initiatives in meeting our business objectives, in addition to providing recommendations for improvements
• Conduct Hotels specific training courses (i.e. Suggestive Selling, Product Training, Service Standards, Guest Experience, etc.)
• Ensure compliance with all safety regulations of assigned tasks and ensure a clean and safe working environment with active participation in the company’s health and safety program
• Act as a catalyst for change and improvement in performance and quality

Requirements

• Degree in Hospitality or Hotel Management with minimum 3 years of training experience in a global hospitality chain
• Advanced Certificate in Training & Assessment (ACTA) is preferred or equivalent Training qualifications
• Experience in conducting and delivering stand-up training programs, applicable and appropriate to the needs of the business
• Possess good cross-cultural awareness / sensitivity and strong interpersonal skills with an international mindset to facilitate effective working across diverse cultures and different levels of the organization
• Proficiency with the use of Microsoft Office tools
• A team player with strong business acumen, resourceful and results driven
• Adaptable to a fast-paced and dynamic work environment

Job Overview:

We are looking for a General Manager to oversee all staff, budgets and operations of our company.

General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.

Responsibilities:

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations
• Direct the employee assessment process
• Prepare regular reports for upper management in HQ in Japan in Japanese and disucss
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills both in English and Japanese

to communicate local employee, clients and management in HQ in Japan.

• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Bachelor’s degree

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable applications for the position of Manager, Centre for Research in Child Development (CRCD) under the Office of Education Research (OER). The selected candidate will assume administrative leadership at the Centre and support the Centre’s initiatives. This is a 3-year contract position, and may be renewed depending on the Institute’s needs and the individual’s performance.

Responsibilities

• Lead the administrative team in supporting CRCD Principal Investigators (PIs) in various project-related matters such as human resource, finance, and grant management processes.
• Ensure good governance and compliance across research administration processes.
• Support the CRCD management in executing the Centre’s strategic initiatives and meetings.
• Write reports/papers and prepare presentation slides for the Centre’s strategic reporting to internal and external stakeholders as well as host visitors to CRCD/NIE.
• Act as a liaison between the Centre and internal and external stakeholders.
• Provide administrative leadership in organising research symposiums, workshops, and other academic events.
• Represent the Centre in administrative task forces and committees.
• Other duties as assigned by the Reporting Officer.

Requirements

• A university degree.
• Proven experience in administrative roles for at least 10 years, preferably in an academic or research setting.
• Strong leadership skills.
• Strong written and verbal communication skills.
• Excellent organizational and time-management skills with a keen attention to detail.
• Strong interpersonal skills.
• Proficiency in Microsoft Office suite and other relevant software.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Responsibilities:

• Full inquiry/order processing for provision
• Prepare quotations, negotiate with vendors and place orders
• Liaise closely with operations, warehouse, vendors for on-time delivery
• Provide direct customer service and maintain a good relationship

Requirements:

• O level / Diploma and / or relevant work experience
• Good personal, phone and email communication, negotiation skills & time management
• MS Office, good spoken and written English

Job Responsibilities:

• Manage daily operation of the Customer Service Dept to fulfill customers' requirements.
• Works on strategy and measures to promote and increase company sales.
• Solve issues to make sure the smooth and efficient delivery of goods and services to customers.
• Coordinate with internal depts to manage item stock and prices.
• Train and mentor the customer service team to handle customer orders and enquiries with high service standards.
• Monitor the team performance and work on improvement and team building.
• Communicate with customers, vendors, and related partners in daily business operations.
• Work closely with Sales Dept to increase company sales.
• Prepare and report monthly summary of Depart performance.
• To perform any other ad-hoc work duties as and when required by Management.

Job Requirements:

• Diploma or Bachelor in Business Management or similar.
• At least 5 years of experience in a Customer Service Manager position.
• Ability to define and solve problems, establish facts, analyze situations, and make decisions.
• Good communication skills, interpersonal, and influencing skills.
• Able to interact with and lead employees from different levels.
• Hands-on mentality and can prioritize tasks effectively and efficiently.
• Able to work under pressure and manage multiple tasks.
• Knowledge of ERP/NAV systems is a plus

Work location:

5 Jalan Tepong (Transportation Provided: Pick-up point at Lakeside MRT)

Attractive Staff Benefits:

Good Performance Bonus, Comprehensive Medical Benefits, Staff Purchase, and many more.