Total 1,312 Customer Service job vacancies in D14 Geylang, Eunos

The Singapore National Employers Federation (SNEF) is a trade union of employers.

Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

Role and Responsibilities:

• Promote training courses, services or products in fulfilling training needs of the customers’ workforce.
• Reach out to new potential customers as well as engaging current account holders in order to achieve the sales goals, objectives and KPIs.
• Customise sales proposals and presentations in accordance with customers’ training requirement.
• Analyse market/industry training trends and match to existing and potential customers’ profile.
• Collaborate with trainers/partners to deliver quality program according to the customers’ requirement.
• Provide administrative and logistics support for workshops and training courses.
• Understand customers’ training related concerns and discuss it with the trainers to come out with recommendations.
• Monthly update on engagement activities, work plans, sales analysis and results.
• Create and maintain a database of current and potential customers.

Requirements

• Minimum Diploma in Marketing, Business & Administration and related
• Proficient in MS Office
• Good communication and interpersonal skills
• Able to multi-task, quick to adapt and work in a fast pace environment
• Possess good planning and organizing skills
• Resourceful and able to work independently or in teams
• Self-motivated individual with strong drive for results

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Are you passionate about motorcycles and delivering top-notch customer service? We’re looking for a dynamic and motivated Service Advisor to be the vital link between our customers and our workshop team. If you have a knack for problem-solving, enjoy working in a fast-paced environment, and want to be part of a company that values your expertise, this is the perfect opportunity for you!

Job Responsibilities:

• Perform service administration effectively and maintain high customer service level
• Attend to customer enquiries and service bookings promptly and courteously
• Meet and provide technical advice and upsell workshop services to customers, assess and meet their expectations
• Provide accident claim advice, repair quotations, and other necessary administration work
• Provide administration and technical support to corporate customer
• Follow up with repair work and update customer of the work progress and ensure that jobs are completed on time for delivery and outgoing QC check
• Monitor the bike bookings and loading system and decide on priority service
• Coordinate with the Workshop Supervisor for efficient workflow to meet financial sales target by fast turnaround of bikes with excellent customer service and quality
• Monitor unpaid bills and follow up on outstanding credit

Job Requirements:

• Candidate must possess at least NITEC or equivalent
• At least 2 year(s) of working experience in the related field is required for this position
• Has passion for bikes and enjoys customer service
• Good communication skills
• Must possess a valid Class 2B license
• Possess a valid Class 2A/2 license is an advantage

Join Our Team and Enjoy These Amazing Benefits!

• AWS
• Yearly performance bonus
• Dental coverage
• Comprehensive medical insurance
• Annual Health Screening

Location: 370 Ubi Road 3 Singapore 408651.

By submitting your resume / application, it is deemed that you have acknowledge and give consent to the collection, use and disclosure of your personal data as provided in your application by the Company, for the purposes of verification, evaluation and other recruitment-related procedures in accordance with the Personal Data Protection Act.

Thank you for your submission and we regret that only shortlisted candidate will be notified.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Onsite Desktop Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

SHIFT: 12 hours rotational

Job Scope

• Support Level 1 & Service tasks

• Ensure customer satisfaction in maintenance and support

• Analyse, Troubleshoot, solve assigned tickets by the Team lead.

• Formalize corrective action plans or local workaround within the SLA

• Solve or escalate the analysis to the Level 2 support

• Communicate regularly to keep the customer informed on the progress

• Maintain components of IT infra and backend, including Hardware and Software

• Replacements of Hardware/Endpoint equipment when faulty.

• Perform site administration activities – Regular health checks on endpoints, Regular restart of

• services, monthly report submission.

• Perform Preventive maintenance of servers and wide range of endpoint devices.

• Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint,

• workstation, servers etc.,

• Perform OS Patching, Anti-virus update, security patching.

• Assist in Change/Service request deployment and testing.

Required:

Qualifications

• Diploma or Certification in Information Technologies related fields.

Skills & Experience

• Minimum of 1-2 years of post-education IT work experience required.

• Working knowledge on Windows Desktop Operating Systems thru Windows 10

• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.

• Experience with call tracking / ticket management system, Autotask preferred

• Experience with Managed Services, IT Integration and/or Consulting experience a plus

• Basic Configuration and Administration of PC and Laptops will be a plus.

Abilities:

• Must be able to work independently and/or in a team environment

• Ability to deliver valuable and professional IT services to external clients

• Time management and organizational skills to efficiently complete assigned tasks

• Good communication skills to ensure successful resolution to client issues

• Ability to interact professionally with a diverse group of colleagues and clients

• Ability to work on site at client locations with respect to client’s work environment & staff

• Capable of maintaining a calm cool composure even when navigating challenging situations and frustrated clients

• Provide excellent communication with client while on site assuring superior client service

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to nishant@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nishant Pawar

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Responsibilities: 

Conduct on-site installation and commission of PD, DTS and DVM equipment  Conduct schedule maintenance support of the PD, DTS and DVM equipment  Conduct technical training on operation, set-up and maintenance of equipment at site  Perform trouble shooting on equipment, Able to read Electrical Line Diagram, & do electrical panel wiring  Provide after sales technical field service of equipment  Building good rapport and customer relationship  Assess customer's needs and suggest appropriate equipment and response to customer enquiries.  Product Training shall be provided in Singapore and overseas.

Requirements: 

Minimum ITE graduate, preferably Electrical field  Entry level candidates will be considered  Good verbal and written communication, presentation and interpersonal skills  Positive attitude, meticulous, committed, highly motivated and team player  Able to work independently  Able to work on weekend/ overtime if required, over time rate to be discussed.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Java Support Engineer who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Must have requirements:

• Bachelor’s degree in computer science, Information Technology, or a related field
• 5+ years’ Experience in Java development/support
• Experience working with IBM WebSphere Application Server
• Hands on Experience working with MySql relational databases
• 3+ years’ Experience working with Angular JS and Cordova Mobile App development/support
• Strong communication skills; oral and written
• Ability to prioritize daily tasks in a highly effective manner
• Ability to work independently, organize and manage multiple tasks/assignments
• Demonstrated attention to detail and systematic approach to task performance
• Strong interpersonal and organizational skills

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to anurag@aven-sys.com Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Anurag

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Working days: 5.25 days per week
• Working Hours: Mondays to Fridays: 0800hrs to 1730hrs | Saturday (Alternate): 0800hrs to 1200hrs
• Our client emphasises on good career progression and providing our employees attractive remuneration with generous bonuses.

Job Description:

This is a full time role for a Call Centre Officer located at Ubi Road, Singapore. Our client’s line of business includes the retail sale of new and used automobiles, the service portfolio includes new and used car sales, parts and accessories sales. You will be responsible for handling customer calls and appointments, assisting service advisors, email, reminding customers about service due dates and proposed appointments, follow up on recalls and service campaigns, perform general administrative tasks, and undertake additional assigned duties.

Qualifications:

• 1 year experience in customer service ground
• Minimum N level

Job Description & Requirements

As a Call Centre Operator, you'll be the first point of contact in the company for our customers to provide great customer experience.

Responsibilities

• Receive inquiries and ambulance bookings from customers via our hotline.
• Responsible for triaging the calls, providing basic advice, answering customer inquiries, and quoting prices.
• Plan the ambulance teams' daily job roster, work schedule, allocate the job to the most suitable ambulance team and dispatch the team.
• Coordinate and manage 25 to 30 ambulance fleets daily, fast and accurate in despatching assignments by WhatsApp, Digital Apps, and phone calls
• Maintain proper records of the jobs dispatched to ambulance teams.
• Constantly monitoring the progress of the ambulance teams by looking at the GPS
• Other duties: filing and data entry

Requirements

• At least a Diploma holder and 1 year of relevant experience in ambulance or coordination/operations jobs
• Required to work on weekends from time to time, with weekday offs-in-lieu provided.
• Friendly and good at communication skill in English (if know multilingual will be a plus point)
• Good situational awareness, good memory, and be competent in a fast-paced dynamic environment.
• Familiarity with Singapore roads and excellent knowledge of GPS

Roles and Responsibilities:

This role requires individual to work independently and with team members within a growing SME.

The roles and responsibility notwithstanding the following:

- Assist in overseeing the daily procurment & administration work

- Provide administrative support to daily operations work

- Data entry and updating of records to system

- Coordinate with product and document deliveries based on existing procedures and customer’s requirements

- Basic cost comparison analysis

- Enter inbound & outbound orders into system

- Management of accounting/inventory system

- Understand, plan and schedule procurement of goods/materials required

- Coordinate between different departments and sub-contractors to ensure order fulfilment and proper documentation and billing

- Verification of supplier's billings

- Handle office administrative work like scanning of documents, filing

- Answering screening and forwarding incoming phone calls

- Data entry

Prerequisites:

- Ability to produce accurate and quality work within tight deadlines

- Able to work independently under minimum supervision

- Able to work in a fast-paced environment with deadlines

- Possess at least secondary school GCE “O” level or Diploma equivalent

- Minimum 1-2 years' working experience

- Proficiency in Microsoft Excel, Outlook, Power Point, Word and Google Sheets

Join Our Team!

Are you known for being meticulous, dedicated to completing tasks, and have a positive, can-do attitude? Do you thrive in a collaborative environment and enjoy working as part of a team? If so, we want you!

This is a permanent, full-time position. Candidates should be comfortable using IT systems such as Microsoft Office or Google Workspace to carry out their tasks efficiently.

Key Responsibilities

1) Customer Service

• Attend to customers at our Customer Service Centre and respond to customer inquiries across various communication channels in a professional and timely manner.
  
• Participate in projects aimed at improving customer service levels and enhancing engagement with our customers.
  

2) Administrative Support

• Provide general administrative support to various departments as needed.
  

3) Vendor Management

• Coordinate deliveries with logistics partners and ensure deliverables are met efficiently.
  

4) Miscellaneous Tasks

• Provide support to other business areas as required.
  

Reporting Structure

You will report to the Business Support Assistant Manager.

Working Hours

Monday to Friday, 9 AM to 6 PM, with the option to start up to 1 hour earlier and finish accordingly.

What We Offer

• Training Provided: Full training will be given to ensure you succeed in your role.
• Competitive Salary: Salary will be commensurate with experience.

Only Singaporeans or Permanent Residents (PRs) need apply.

Thank you for your interest in pursuing a position at SodaStream Singapore!

Job Scope for Customer Accounts Manager

The Customer Accounts Manager for the accounting system solution provider. Plays a crucial role in delivering excellent customer service, addressing initial system usage inquiries, and establishing a strong foundation for positive customer relationships.

Handling Product and Service Inquiries:

Assist potential customers by providing information about products or services, answering their initial inquiries, schedule appointments and helping them understand the features and benefits of the offerings.

Product Showcasing:

Effectively present the organization's products or services to potential customers, emphasizing their unique features and capabilities. This includes demonstrating the system's functionality in real-world scenarios and proactively addressing any initial questions or concerns to ensure a clear understanding of its value.

Customer Documentation:

You would be responsible for preparing and maintaining various administrative documents, such as sales order, invoice and receipt.

Customer Communication:

Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:

Facilitate a smooth handover and onboarding process by partnering closely with the implementation team. Ensure that products or services are configured accurately and meet customer expectations. Collaborate effectively with internal teams, including Level 2 and Level 3 support, to resolve issues promptly and deliver seamless, high-quality customer support throughout the service lifecycle.

Feedback Loop:

Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:

Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:

A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition

Qualifications and Experience

• "O" level or equivalent
• Minimum 1 year of working experience preferred
• Accountant, Bookkeeper or Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Are you interested in being part of the OCi Team? Please email to hr@ocisg.com

SERVICE CREW | IMMEDIATE | $12/HR | ISLANDWIDE | MIN 3 MONTHS

Working location:

PYLB NTU , Junction 10 , NUS

Working hours:
4 / 5 days a week (10am to 9pm)

Salary:
$12 /hr

Job Scope:
- Assist in order taking

- Cashiering duties
- Attend to customers
- Basic housekeeping duties
- Ad hoc duties as assigned

Additional Info:

- Food cert not compulsory, best to have
- Comfortable handling pork

Interested candidates, please submit your updated resume via whatsapp at 91877866. Thank you.

Hanny Nurdjaja

R21101563

Make an Impact by

• Design and develop Electrical systems for new and existing data centers, including but not limited with MV/LV power distribution, backup power, Earthing &lightning protection systems, Load balancing & distribution, lighting& emergency lighting , acoustic design , cable containment systems, T&C procedures.
• Select and procure electrical equipment, ensuring it meets safety standards and performance requirements.
• Perform calculations to determine power requirements, equipment capacities, and circuit loads.
• Critical Data Centre equipment design including EHT Transformer, Switchroom bay, Ring Main Unit, Transformers, Uninterrupted power supply, Batteries, Switchboard, Automatic/Statis transfer switch, Busduct, End Feed Unit, Tap Off Unit, Standby Power Generators, etc. Sequence of Operations, Control Systems, Fire Detection/Suppression systems, DRUPS, fire protection, plumbing and sanitary system.
• Collaborate with the core team to understand, develop and update the data centre mechanical designs, starting from basis of design (BOD), feasibility study, concept and detailed design development to issue for constructions (IFC) documents, for new data centre project buildouts and major infrastructure upgrades to all levels of testing and commissioning works.
• Update and maintain the internal design specifications, drawings, and standards in accordance with the latest configurations and including all 'lessons learned' in relation to all equipment. Perform design and equipment submittal review for new Data Centers.
• Evaluate the design& construction and operation of mission-critical facilities and associated MEP components.
• Liaise with internal business units and external customers for technical requirement to translate into executable plan for implementation by consultant and/or contractor.
• To Participate and Review Data Center MEP Design and other necessary disciplines for new data center builds and data hall fitouts.
• Create data hall layout plans and perform test fits to validate server capacity plans and failover calculations.
• Evaluate facility processes and industry best practices to drive efficiencies and effectiveness in the Electrical Power line up.
• Perform technical design reviews and proposal for data centre first of kind systems and equipment.
• To continually find ways to collaborate and break new ground to enhance MEP design to meet future needs. Develop innovative solutions.
• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
• Support the DC Engineering FM team to become a Subject Matter Expert and understand how to overcome design limitations and risks.
• Interface with internal stakeholders to promote standards that maintain consistency and reliability in services delivered.
• Liaise and assist Operation team to identify/understand Electrical System issues and provide solutions.
• Review data centre commissioning scripts to ensure they accurately test all modes of operations. Witness key commissioning tests on site.
• Conduct site inspection and work with onsite field engineers, as well as provide engineering evaluations, mechanical systems audits, and start-up as needed.
• Continually maintain positive and collaborative working relations with partner teams, vendors, teammates, and internal customers.

Skills for Success

• Bachelor’s degree in Electrical Engineering or relevant discipline.
• Minimum 5 years of mission critical design experience and end to end Electrical design experience from Extra High Tension to Low Tension in AC and DC System in mission critical design, construction and operations.
• Knowledge of large-scale mission critical facility’s Electrical infrastructure systems.
• Experience with fast-track design/build projects and or multiple significant upgrade projects.
• Fundamental knowledge in Electrical Power load flow, Fault analysis and Protection in the Electrical Power System.
• Ability to incorporate Renewable Energy System to the Distribution Network and strong understanding of Electrical codes and standards.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to safety.

Rewards that Go Beyond

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

g.spa is a combination of a nature-inspired retreat and a one-stop spa destination! Open 24/7 daily, we provide a wide range of full-body treatments and spa facilities catered for both genders.

Our cafe is hiring friendly service staff who are:

• Comfortable to serve non-halal food
• Assist in taking food orders
• Serve food in timely manner
• Replenish food and drinks buffet station
• Preparation of sandwiches order
• Clear tables once table is empty
• Provide good customer service
• Keep service counter clean and tidy

Working Hours: 10pm to 7am

PT: $12 / HOUR

Make an Impact by

• Design and develop Mechanical electrical systems for new and existing data centers, including but not limited with ACMV system, Hydraulic system and thermodynamics refrigeration cycle, Fire Protection System, Plumbing & Sanitary System, etc.
• Perform various engineering calculation (i.e. cooling load calculation, hydraulic calculation, etc.), equipment sizing (i.e. chiller, pump, cooling tower, air handler) and selection and procurement of equipment ensuring it meets safety standards and performance requirements.
• Collaborate with the core team to understand, develop and update the data centre mechanical designs, starting from basis of design (BOD), feasibility study, concept and detailed design development to issue for constructions (IFC) documents, for new data centre project buildouts and major infrastructure upgrades to all levels of testing and commissioning works.
• Perform as Mechanical engineer subject matter expert to work with consultants during concept design, detailed design, procurement, bidding, SAT, delivery, and installation on site. Identify and resolve issues raised by the cross-functional teams.
• Update and maintain the internal design specifications, drawings, and standards in accordance with the latest configurations and including all 'lessons learned' in relation to all equipment. Perform design and equipment submittal review for new Data Centers.
• Liaise with internal business units and external customers for technical requirement to translate into executable plan for implementation by consultant and/or contractor.
• Knowledgeable in Building Management System/DCIM, able to understand system architect and point schedule. Experience in handling BMS/DCIM enhancement project.
• Evaluate the design& construction and operation of mission-critical facilities and associated MEP components.
• To Participate and Review Data Center MEP Design and other necessary disciplines for new data center builds and data hall fitouts.
• To continually find ways to collaborate and break new ground to enhance MEP design to meet future needs. Develop innovative solutions.
• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
• Support the DC Engineering FM team to become a Subject Matter Expert and understand how to overcome design limitations and risks.
• Interface with internal stakeholders to promote standards that maintain consistency and reliability in services delivered.
• Liaise and assist Operation team to identify/understand Electrical System issues and provide solutions.
• Perform technical design reviews and proposal for data centre first of kind systems and equipment.
• Review data centre commissioning scripts to ensure they accurately test all modes of operations. Witness key commissioning tests on site.
• Conduct site inspection and work with onsite field engineers, as well as provide engineering evaluations, mechanical systems audits, and start-up as needed.
• Continually maintain positive and collaborative working relations with partner teams, vendors, teammates, and internal customers.

Skills for Success

• Bachelor’s degree in Mechanical Engineering or relevant discipline.
• Minimum of 5 years of experience in designing and maintaining mechanical systems for data centers or similar critical facilities
• Knowledge of large-scale mission critical facility’s Electrical infrastructure systems.
• Experience with fast-track design/build projects and or multiple significant upgrade projects.
• Fundamental knowledge in of thermodynamics, fluid mechanics, and heat transfer principles, fire protection and plumbing and sanitary system.
• Ability to incorporate Renewable Energy System to the Distribution Network and strong understanding of Mechanical codes and standards.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to safety.

Rewards that Go Beyond

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

G.spa is a nature-inspired retreat and a one-stop spa destination rolled into one. Open 24 hours everyday, we provide a wide range of top-to-toe treatment services for both female and male guests and a wide range of facilities for the public and corporate groups.

Description:

- Handle walk in and phone call reservations
- Ensure guest information updated accurately in system
- Respond to guest alerts efficiently
- Cashiering duties
- Arrangement of therapist jobs
- Provide professional recommendations on treatments
- Promote membership package to clients
- Conduct spa tours for new clients if necessary
- Other administrative duties as assigned

Requirement:
- Good customer service and communication skills
- Teamwork
- Willing to work shift hours from 1pm-10pm/2pm-11pm
- Must be able to work on weekends and public holidays

- Comfortable to work 6 days a week

• Basic salary of $1,800 to $1,900/month
• Entitled to allowances and incentives