Total 748 Others technical analyst job vacancies in Quality Assurance / Control category in Malaysia

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

Job Description

• Keep abreast with regulatory changes, and assist the Compliance Manager in managing, monitoring, and reporting new regulatory changes to local Management and Head Office.
• Updating of local SOPs to comply with current/new regulatory requirements.
• Perform periodic compliance reviews and/or testing for compliance monitoring purposes of policies and procedures.
• Review and validate the quality of the Customer Due Diligence (CDD) and Know Your Customer (KYC) information on the bank's customers, in line with policies, at onboarding and periodic reviews.
• Provide advice to relevant business and support functions on compliance, KYC/CDD issues.
• Other ad-hoc tasks and projects as assigned by the Compliance Manager.

Requirements

• A recognized University Degree.
• Experience in KYC/client onboarding/periodic review role.
• Meticulous and detail oriented.
• Possess strong analytical, written, and verbal communication skills.
• Proficiency in Mandarin is an advantage as the role requires some understanding of documents in Mandarin from Head Office.
• Previous experience working in Banks will be an added advantage.

Test Analyst

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

There is an excellent opportunity for a Test Analyst to join our teams in either Bristol, Basingstoke or Peterborough. The role will be working with life and pension products, so experience in that sector is required.

You be robustly testing the BαNCS systems from a business perspective and ensure a smooth delivery into production both for production support releases and new Transformation releases by:

• To plan and manage test execution for key areas allocated, involving forming relationship network across teams to achieve successful implementation
• To manage and liaise with senior managers both internal and external
• To ensure the accountabilities of the role are delivered in line with Diligenta's values of acting with integrity and honesty

This role is hybrid, so 3 day p/w would be acceptable. There may be times you have to come in more frequently for workshops or large-scale meetings.

You'll be:

• Test scripting phases are completed to quality, productivity and timeline targets across programmes
• To manage and test the critical and complex areas requiring senior attention
• Defects are managed to resolution including definition of solution amendments and that requirement and solution gaps are resolved with the buy in of all stakeholders
• Dependencies are managed - both internal and external and both in terms of business and technology
• Encourage personal development and growth of staff you manage
• Actively input into BAT team management across all programmes

You should apply if you:

• Excellent working knowledge of Life, Pensions and Annuities products and regulations
• Understanding of L&P administration systems and processes both user facing and internally
• Expert test system knowledge and experience including administration, risk management and test planning
• Experience of project environment

The Perks

• Discretionary annual bonus
• Company pension scheme

• 25 days holidays + 8 bank holidays
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Access to our Confidential Helpline is available to be used by you and your family

Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The Quality Control Analyst for Cytiva is responsible for sampling and inspection on raw materials, in-process materials, and finished products to ensure that product specifications and company and regulatory requirements are met, and release on a timely basis to meet on time delivery to our customers.

This position is part of the Quality Control team located in Global Life Sciences Solutions Singapore Pte Ltd, 25 Tuas South Street 1, Singapore 638034 and will be working on-site. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

In this role, you will have the opportunity to:

• Upkeeping and maintaining 5S and housekeeping in QC laboratory
• Performing raw materials inspection and sampling
• Inspecting or performing testing on raw materials, finished products conforming to production specifications in compliance with documented procedures and in accordance to stipulated deadlines
• Discarding or rejecting finished products and raw materials that do not meet approved specifications
• Performing environmental monitoring in the manufacturing facility
• Reporting inspection and testing results with those responsible for products, materials and/or facilities, and recommend necessary corrective actions where necessary
• Maintaining accurate paper and electronic records
• Updating or creating of laboratory procedures if required
• Assisting in non-routine analysis, laboratory investigation, change control, deviation report writing, as well as non-conformance management
• Assisting the development and validation of new lab equipment or test methods
• Developing and maintaining specialized technical expertise in order to provide support for existing products and ongoing GxP operations as required
• Driving continuous improvement projects as required
• Participating in EHS program (e.g. safety inspection) and complying with EHS regulations & policies

The essential requirements of the job include:

• Diploma with reasonable work experience OR equivalent relevant laboratory work experience. Fresh graduates with a degree in Science are welcome to apply
• Extremely detail and accuracy-oriented with good written and verbal communication skills
• Computer literate (Word, Excel, Oracle database, Electronic Documentation System) to create spreadsheets, e-mail, memos, graphic, and technical writing skills (create and edit procedures)

It would be a plus if you also possess previous experience in:

• Knowledge and experience of a GxP environment or other regulated industry
• Ability to write clear technical documentation

• Review agents’ conversations across all contact touchpoints to measure teams’ performance and track customer support quality.
• Contribute to call calibration sessions to evaluate agent performance.
• Identify lapses in agents’ performance and provide constructive feedback for improvement.
• Engage in customer listening to identify customer pain points and expectations.
• Drive the implementation of improved customer engagement strategies to increase agents’ efficiency.
• Serve as an intermediary for escalations from agents and customers.
• Ensures communication is effectively delivered and appropriately addresses all customer concerns.
• Develop process controls, standard operating procedures (SOPs), and supporting documentation for training, onboarding, and customer support. 
• Identify process improvement opportunities to update SOPs.
• Implement and ensure compliance with the company’s policies on customer service quality.
• Report support teams’ performance to supervisors and maintain monthly performance logs.
• Participate in team meetings to discuss customer service trends, agent review feedback,  and implementation of quality management strategies.
•  

Internal Control Analyst
Apply now Job no: 494431 Work type: Full Time Location: Mulgrave Categories: Operations

WHY BUNZL?
As one of the worlds largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 24,000 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities.
 
YOUR ROLE
As the Internal Controls Analyst, your primary responsibility is to support the BA APAC Internal Controls Lead in implementing the Internal Controls Essential Program, ensuring readiness for compliance with

... Click here to view more detail / apply for Internal Control Analyst

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit…a day includes

As a Test Analyst you will carry out tests in accordance with scenarios defined by the business and allocated by the Senior Test Team Lead & Business Analyst.

Tests will be focused on ASW UK websites (Superdrug & Savers), Mobile Apps and CRM systems.

You will be expected to be thorough and structured in your approach and to log your test results clearly.

Key Responsibilities

Testing of new software development
Test ad hoc changes to modified software
Accurate recording of test results
Re-Create and verify defects as necessary
Assist in Maintaining logs of results in relevant systems
Collaborate and communicate effectively with colleagues on and offshore
Contribute to writing test scripts where required
Assist with reviewing scripts for relevance and accuracy
Provide support for production monitoring and assist with production issues as required
Job role entails regular communication with offshore teams and technical team members.

Technical requirements (desired, not essential)

Experience of testing Websites and Mobile App Testing
Knowledge of Software Development Life Cycle (SLDC)
Knowledge of Defect management tools i.e JIRA
IT related education and/or certifications preferred


Personal attributes

Strong attention to detail
Excellent communication skills, verbal and written.
Focused and able to work with minimal supervision and work effectively as part of a team.
Self-motivated with excellent analytical and problem solving skills
Prepared to work in a fast paced agile environment


Key Stakeholders

Internal
Superdrug IT team
Superdrug eCommerce team
Superdrug CRM team
Group eLab teams Milan and Ukraine

External
3rd Party Service Providers as needed

Key Health and Safety Responsibilities

Your duties as an employee are to:
take reasonable care of the health and safety of yourself and of others who may be affected by what you do or do not do at work
cooperate with the employer on health and safety matters
not misuse any equipment that is provided for safety purposes (e.g. fire extinguishers or safety goggles)
follow instructions from the employer on health and safety matters and attend relevant health and safety training
report hazards and defects observed in the workplace
report any accident, injury or near miss in the workplace

Here's what's in it for you

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
• Company pension matching and bonus
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes

Come and be part of something special.

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

Quality Assurance (QA) plays a critical role in ensuring that issue handling and services meet quality standards and customer expectations. By establishing and maintaining quality processes, conducting rigorous assessment and inspections, and driving continuous improvement initiatives, they contribute to the organization's reputation for delivering high-quality solutions and services.

Responsibilities and Duties

• Ticket Analysis and Review: Reviewing and analyzing tickets or reported issues to understand their nature and severity.
• Quality Assessment: Evaluating issue handling or services to ensure they meet quality standards and specifications.
• Identification of Trends and Patterns: Identifying recurring issues or patterns in quality issues to address root causes and prevent future occurrences.
• Coaching and Training: Providing guidance and training to team members to improve their understanding and execution of quality standards and processes.
• Metrics and Reporting: Collecting data and generating reports on quality metrics such as defect rates, resolution times, and customer satisfaction scores to track performance and identify areas for improvement.
• Collaboration and Communication: Working closely with other teams such as shift leads, process analysts, and tech hub engineers to address quality concerns and ensure alignment on quality goals.
• Continuous Improvement: Implementing strategies and initiatives to continuously enhance the quality of services through process improvements, technology upgrades, or skill development.
• Customer Satisfaction Focus: Ensuring that quality efforts are ultimately aimed at improving customer satisfaction by delivering services that meet or exceed their expectations.

Job Description:

• Ensure that Process Assurance reviews and subsequent reports for various assigned projects meet the tight timelines
• Work closely with the Process Assurance Team Lead to drive process improvement and enhance operational efficiencies within the team
• Create / Update recurring Process Assurance review reports and dashboards for Project stakeholders, management, and other key collaborators
• Provide Audit support for various internal and external audits of identified projects
• Work closely with Project Managers, Technical Delivery Managers, and other key Project stakeholders to guide the project on best practices and SDM compliance
• Ideate and drive innovative and engaging solutions to increase SDM Process awareness / adoption and best practices utilization
• Provide feedback on the SDM process and review SDM process enhancements as an SME
• Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Requirements:

• Degree in business studies with finance
• Strong background in eCommerce
• Strong knowledge in IT Risk, IT Audit and Process Assurance

JOB DESCRIPTION :-

• Implement and enhance Group AML/CFT Policy, Standards and operating procedures & controls;
• Execute change impact assessment, develop a Change Management plan, including communication and training plans to ensure the message reaches all impacted users to improve knowledge and risk culture;
• Drive, manage and coordinate end to end developments, process and controls and oversee its implementation for Singapore and the Group entities;
• Provide compliance advisory support to business units and compliance officers across the Group;
• Conduct risk assessment exercises required under the Group AML/CFT program (such as Enterprise-Wide Risk Assessment, Compliance Risk Self-Assessment, benchmark of regulations etc.);
• Perform compliance testing/monitoring on Group entities to determine standard & quality of compliance;
• Determine root cause of issues/findings from audits/inspections and ensure timely resolution;
• Prepare risk management reports for submission to various stakeholders;
• Ensure timely and appropriate action on matters where ML/TF activities suspected;
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

JOB REQUIREMENTS :-

• Degree in Finance/ Commerce/ Economics/ Banking/ Law/ Engineering from a recognized university or tertiary institution;
• At least 1-3 years relevant working experience in the area of AML/CFT, compliance, internal audit or risk management in financial services industries;
• Broad knowledge of business, products and operations of the financial services industries (either banks, insurance and capital market firms), familiar with AML/CFT regulatory requirements and international standards;
• AML specialist certification with a recognized institution/association will be an advantage;
• Good interpersonal & communication skills, able to handle difficult situations, adaptable to fast-pace environment and able to work under pressure to meet tight deadlines;
• Good analytical, conceptual and problem solving skills;
• Resourceful, proactive and able to work independently as well as in a team;
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

0%

Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About the role

Track, review, and communicate pending and passed regulations, agency guidelines or directives to impacted lines of business and assist in setting priorities for regulatory issues that must be addressed by the business.

What you will be doing

• クレジットカードのアクワイアリング取引を手掛ける当社で、法令順守の徹底などに関わるコンプライアンス業務全般をご担当いただきます
• 取引先チェック（加盟店調査、不正取引調査）
• カード会員からの苦情の加盟店調査
• コンプライアンスに関する業務指導及びモニタリング活動
•  新規ビジネス開始時の当局への届出準備
• コンプライアンス関連ポリシーの整備・制定
• 各種報告書の作成
•  グローバルのコンプライアンス組織との協働
• コンプライアンス・トレーニングの実施

• Monitors and communicates regulatory changes that impact products, services, and business activities.
• Offers guidance on implementing regulatory changes.
• Communicates detailed requirements to LOB, validate solution approach and monitor status.
• Provides compliance reviews and direction for new and expanding products and services.
• Responds to issues and matters pertaining to regulatory compliance of products, services, and business activities.
• Performs periodic reviews and evaluations of products, services, and business activities to validate compliance with applicable laws and regulations or detect regulatory violations, weak controls or other potential areas of exposure.
• Conducts compliance assessments and provides direction on any deficiencies detected by those assessments.
• Monitors LOB compliance activities to verify that regulatory compliance deadlines and requirements are met.
• Tracks and validates product compliance deficiencies to completion.
• Participates in development of compliance sessions/presentations.
• Participates in training promoting compliance awareness.
• Provides updates for periodic reports.
• Interfaces with legal counsel and federal, state and local agencies, as needed to address regulatory or compliance issues, concerns or questions.
• Assists the business with responses to customer compliance-specific questions and concerns.
• Participates with and/or leads customer focus and advisory groups.
• Prepares and approves internal and customer communications covering compliance issues (bulletins, position statements, monthly reports, etc.
• Other related duties assigned as needed.

What you bring:

• 金融機関やカード会社等で、コンプライアンス、コントロール、オペレーション業務のいずれかの経験がある方
• クレジットカードの加盟店調査、苦情調査の経験があれば尚可
•  割賦販売法や資金決済法等、法令の知識があれば尚可
• 高いコミュニケーションスキルを持って、社内のネットワークを構築できる方
•  英語での報告書やメールを作成できる方

• TOEIC 800点以上
• Communicates ideas both verbally and in written form in a clear, concise, and professional manner.
• Comprehensive knowledge of at least one substantive area of compliance, such as banking regulations, anti-money laundering, or anti-corruption
• Excellent analytical skills
• Ability to understand technical documents and legal or regulatory reference materials.
• Ability to understand and apply learned concepts.
• Demonstrated ability to plan and complete work within tight time limitations.
• Ability to apply creative problem-solving techniques and tools to compliance issues
• Ability to follow and conduct a compliance monitoring program.
• Ability to provide information to a variety of audiences and deal effectively with confidential issues that are sensitive in nature.
• Ability to share information with awareness of its effect on others.

What we offer you

• A competitive salary and benefits.
• A variety of career development tools, resources, and opportunities.
• The chance to work on some of the most challenging, relevant issues in the payment industry.
• Time to support charities and give back in your community.

 

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FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Opportunity
Established over a century ago, CSL comprises businesses with long standing, specialised expertise delivering a healthier today and a better tomorrow for patients and people everywhere. CSL Behring is a global biotech leader with a broad range of biotherapies for rare and serious diseases including bleeding disorders and immunodeficiencies.

We are looking for an Analyst to join CSL Behring Quality Control (QC) Microbiology team at Broadmeadows site (Australia). This is a full-time ongoing job and might involve shift work outside of normal days and hours.

Reporting to the QC Team Leader, you will be responsible for ensuring that all Microbiology testing is efficiently and safely carried out in accordance with approved test procedures, Standard Operating Procedures, and the Code of Good Manufacturing Practice.

The Role

Manage timelines to ensure testing and activities are completed in a timely manner.
Performing routine Microbiological testing and sterility testing.
Perform Microbiological testing
... Click here to view more detail / apply for QC Microbiology Analyst

The Control Assurance Analyst will be responsible for executing the control testing and quality assurance programs across Angle Auto Finance.

The outcomes from these assurance activities will contribute towards key risks within the organisation being effectively managed, and promote a strong risk culture that embodies AAF?s cultural principles, aligns to AAF?s code of conduct whilst balancing commercial and customer needs


Core responsibilities;

Support the embedment of the control testing framework.
Perform control testing that evaluates the design and operating effectiveness of key controls, including planning, fieldwork, and reporting.
Perform quality assurance activities as directed based on required areas of focus, which is likely to include the review of customer loan files for adherence to AAF?s policies and procedures.
Producing reports based on the quality assurance observations and findings linked to potential Business Manager misconduct.
Analysing, aggregating, and articulating the results/issues/recommendations related to quality assurance and/or control testing activities.
Provide control
... Click here to view more detail / apply for Control Assurance Analyst

Role: Salesforce Test Analyst
Work Location: Sydney / Melbourne.
Role type: Full-time / Contract
Salary range: A$ 80,000 - 120,000 + super (based on relevant experience)

About Organisation:
TechForce Services(www.techforceservices.com.au) is a fast-growing Australian cloud technology consulting company that simplifies cloud technologies for its customers. We work across the entire Salesforce implementation spectrum, building custom applications and integrating the platform with other on-premise or cloud-based systems. We engage with a wide variety of organisations and industries including government, financial services, education, manufacturing, travel, sports and not-for-profit.

Duties & Responsibilities:

• Designing, developing, and executing comprehensive test plans and test cases for Salesforce applications, features, and integrations.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Identifying, documenting, and reporting defects and issues, and collaborating with developers to ensure timely resolution.
• Conducting functional, integration, regression, and performance testing to ensure a seamless user experience.
• Working closely with cross-functional teams to understand business requirements and translating them into effective testing strategies.
• Contributing to the creation and maintenance of testing documentation and artifacts.
• Participating in continuous improvement initiatives to enhance testing processes and methodologies.

Skills & Experience required:

• 5+ years of work experience in Quality Assurance roles with automation testing experience.
• QA Expert in the Salesforce.com platform.
• Proficiency in Salesforce testing methodologies, including unit testing, integration testing, and user acceptance testing.
• Hands-on experience with testing tools and frameworks specific to Salesforce, such as Selenium, Apex Test Framework, or equivalent.
• Solid understanding of Salesforce declarative tools, including Process Builder, Workflow Rules, Flows, and Validation Rules.

Interested applicants please send your updated CV to srini@techforceservices.com.au

PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking for a Quality Control Analyst with experience in pharmaceutical industry for a role in Singapore.

Job Summary:

Support the Microbiology Laboratory in SGBO Singapore QC for the establishing and maintaining
of Utilities Monitoring of the SGBO Singapore Facility in Singapore. Perform sampling and testing
under supervision, following written procedures and specifications, and in accordance with
Local/international regulations.

Key Accountabilities:

• Supports activities to establish and maintain a Microbiology lab in full cGMP-compliance.
• Supports activities to conduct/perform necessary sampling/test methods or compendia
  methods in the lab and site under cGMP
• Follows existing procedures and methods, and perform sampling/testing following routine activities :

 - HVAC Viable and Non -viable particle sampling and surface sampling

 - Pharmaceutical Water and Clean Steam Condensate sampling for Biological and

 - Chemical tests

 - Compressed Gases; Biological Chemical and Physical sampling and testing

 - Data compilation

 - Data evaluation and trending support

• Receives training and analyst qualification to perform sampling/testing under cGMPs.
• Follows the priorities for sampling/testing provided by lab management.
• Ensures sampling/testing is performed in a timely manner.
• Participates in Laboratory investigations.
• (after sample testing) Compiles test documents in a complete, accurate and consistent manner to ensure that samples, materials or products and intermediates have been tested, or inspected according to specification and cGMPs.
• Suggests optimizations of test procedures to improve efficiency whenever possible.
• Be able to explain, his/her area of work, in health authorities inspections and internal audits

Performance Indicator:

• Delivery of results on time and with quality (e.g. timely testing)
• Adherence to established KPI targets related to QC activities
• Open communication; Concise and clear communication skills

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe, and Asia. At PharmEng Technology, we value everyone’s unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.