Total 235 it manager job vacancies in Information Technology category in D07 Golden Mile, Middle Road

Responsibilities:

• Install, configure, and troubleshoot hardware and software systems, including operating systems, applications, and network components.
• Microsoft 365 administration on Intune, Entra ID, Sharepoint, Exchange, and Defender.
• Server administration on cloud and on premise, Domain Controller, Active Directory, IIS, DNS, VOIP, LDAP.
• Network administration on firewall, switches, VPN, VLAN, WiFi controller.
• Resolve Level 1 and 2 computer or application issues to local and remote users.
• Escalation of Level 3 Application Issues to third-party vendors.
• Maintain proper logging and maintenance of help desk requests via ticketing system.
• Conduct regular system backups minimize data loss in the event of a system failure.
• Maintain IT related Fixed Assets to support onboarding/ offboarding process.
• Maintain and ensure compliance with all IT/ISO related policies and procedures.
• IT project coordination and vendor management.

Requirements:

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-4 years of experience as an IT Systems Administrator or similar role
• Familiarity with Windows systems and environments
• Proven experience on Microsoft 365 platform and Cloud Iaas
• Experience with networking concepts and technologies
• Experience with Cisco Meraki and Microsoft Power Platform is a plus
• Knowledge in cybersecurity practice is a plus
• Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision

Responsibilities:

• Offering expertise and advisory support across multiple technologies to clients and the sales team within an enterprise setting.
• Provide technical proposals and participate in in-depth technical discussions.
• Strategizing and executing plans to fulfill client needs within project timelines.
• Evaluating and refining new technological solutions.
• Demonstrating a positive demeanor and a strong sense of accountability towards assigned tasks to ensure exceptional delivery and professional standards.

Requirements:

• Min Diploma in any related field.
• At least 4 years of relevant working experience with technical knowledge.
• Possessing extensive technical expertise, including familiarity with server platforms like Windows OS, Linux OS, and various storage systems, both hardware, and software based.
• Strong understanding in implementing server security measures, monitoring systems, LDAP authentication
• Knowledgeable of technical understanding with email, middleware, web server technologies, and virtualization technologies (VMWare and HyperV)
• Prior experience with MSSQL, MySQL, Oracle is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to iegjd@talenttradersg.com

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Be the resource person on Government Authorities' requirements
• Oversee dissemination of shared technical information including latest Government Authorities' requirements
• Compliance of technical requirements
• Authorities Submission
• Monitor the status of submission to the Authorities
• Checking and supervision of production drawing
• Proficient in BIM
• Committed, resourceful, and a good team player
• Able to work within tight deadlines

Configuration Management ( CM ) Manager

A) Job Description :

1) Manages the CM team to provide day-to-day CM and Document Control activities including identification, change control, status accounting, document control, records management, and internal user support.

2) Work with software managers/developers to oversee the code releases

3) Manage code deployments, fixes, updates, and related processes

4) Perform software building. Maintain and optimize script for automation buildings. Able to extend or create new automation building to fit requirements. Troubleshooting building error.

5) Prepare software release notes

6) Responsible for software installation package.

7) Maintain and document release updates and history.

8) Manage configuration baseline for software / schematic / database releases

9) Regulating the change process so that only approved and validated changes are incorporated into Perforce.

10) Maintain DOORS, Perforce, JIRA and building tools. Able to provide tools solution to improve processes.

11) Help to build automated deployment tools for site deployment using configuration management technology.

12) Able to work with CI and CD tools, and source code control such as GIT, Perforce and SVN

13) Work with open-source technologies as needed

14) Assist with system admin works.

B) Job Requirement :

· Problem Solving Attitude

· Degree in Computer Science, Computer Engineering, or Information Technology

· Minimum 6 years of relevant working experience

· Good verbal and written communication skills in English

· Familiar with Unix/Linux, Windows platform

· Familiar with GIT, SVN, CVS, JIRA, Perforce, DOORS, SonarQube, etc

· Familiar with integration version control tools

· Programming skill in scripting language: (e.g. Shell/Python/Perl/Java/JavaScript)

· Manage source code control including SVN and GIT

· Knowledge on compilation will be advantage.

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Headquartered in Singapore, we are a fast-growing software startup developing cloud and mobile applications for the Building and Construction Industry. Our mission is to help customers improve productivity, quality and safety. Our solutions are used daily by thousands of professionals.

We are expanding our product portfolio as well as our presence across Asia and Europe and are looking for a Sales Manager in Singapore.

What you will be doing

• You will be responsible for the development and sales performance of the Singapore market working closely with local Government Agencies and the commercial Building and Construction sector.
• Persuasively communicate the value of our solutions in terms of value and impact on customer business goals.
• You will also work closely with our marketing teams to market our solutions and gather feedback on customer and market needs.
• Directly interact with our professional services team to ensure successful implementation and customer satisfaction.

What you need for this position

• Outstanding verbal and writing, communications and interpersonal skills in English is essential.
• A proven track record of selling into the Governmentsector.
• At least 3 years plus experience in software sales.
• Confidence and ability to interface professionally with a wide spectrum of customers for both existing and new accounts.
• A Hunter with a Proven track record of selling on value and engagement with top management.
• Be comfortable with technology, mobile apps and cloud services.

We will consider in priority candidates with the following attributes

• A get it done attitude
• Demonstrated sales abilities & a track record of successful selling software and account management
• Previous experience in regional construction industry sales would be an advantage.
• Proficiency in Solution Selling or Customer Centric selling systems.
• Possess high EQ with strong interpersonal skills.

If you are looking for a place where your achievements will be recognized, rewarded and celebrated a place where you won’t be lost in the crowd and a place where fun is a cultural value, then we are that place for you. We are Novade and we are looking for you.

Job Description

• Lead the project team in managing hotel requests, including Furniture, Fixture & Equipment (FFE) replacement and procurement, space planning, and interior design.
• Ensure effective coordination and communication within the team.
• Participate in quarterly hotel inspections and follow up on necessary actions.
• Maintain compliance with local authorities and certifications, including Fire Safety Manager certification.
• Provide technical support to the leasing team, including AutoCAD layout, technical coordination with external consultants, and contractors.
• Manage projects, ensuring timely completion and adherence to quality standards.
• Project and design manage new development and renovation projects.
• Collaborate with the Asset Management team on various ad hoc projects such as GSTC implementation and ESG initiatives.

Qualifications and Skills:

• University/Polytechnic graduates in Design/Architectural related
• Approximately 5 yrs relevant working experience in architectural / developer firms or similar
• Proficient in Autocad, simple 3D, familiar with ID furniture, fixtures, equipment (FF&E) specs
• Have project management experience in construction / A&A / renovation projects

• Conduct comprehensive audits of ITSM processes, focusing on areas like incident management, change management, problem management, and service request fulfillment.
• Evaluate the effectiveness of operational controls and risk management practices as they pertain to IT services and data security.
• Identify potential vulnerabilities and recommend corrective actions to ensure compliance with internal policies, industry regulations, and security best practices.
• Collaborate with IT teams, business units, and management to develop and implement process improvements and risk mitigation strategies.
• Document audit findings and recommendations in clear, concise, and professional reports.
• Stay up-to-date on the latest industry trends, regulations, and best practices in ITSM and operational risk management.
• Contribute to the continuous improvement of the IT audit program by identifying opportunities for automation and streamlining processes.

Requirements:

• BSc or MSc in IT-related subject
• Min 10 years of experience
• Strong understanding of ITSM frameworks, including ITIL principles (ITIL certification)
• In-depth knowledge of IT security best practices and relevant banking/finance industry regulations
• Proven ability to analyze complex data, identify root causes, and develop effective solutions
• Excellent communication, interpersonal, and collaboration skills
• Ability to work independently while also functioning effectively within a team environment
• Strong attention to detail and a commitment to accuracy and efficiencyProficiency in Microsoft Office Suite and project management tools

Position summary:

Technical Delivery/Project Manager (TPM/TDM) is responsible for leading the delivery of large, strategic, and complex data integration projects on behalf of our customers. You will work closely with project team members, and few other internal team to ensure successful project delivery. The TDM is ultimately responsible for the leadership, financial management, quality, and timely delivery of the project for our customer.

Key Responsibilities:

• § Responsible to manage multiple projects and ensure time bound delivery and quality as expected by customer.
• § Build Project plans including work break down structure, scheduling, resourcing, product availability, remote installation, pre-requisites etc.
• § Provide the single point of contact for resolution of project related issues
• § Conduct project kickoffs and regular project status meetings
• § Act as the primary interface point into Informatica’s broader technical teams to ensurethe full breadth and depth of the Informatica organization is leveraged for the customer’ssuccess
• § Provide overall project leadership and direct project teams in the delivery of high-qualityproducts within committed timeframes and budgets
• § Ensure complete understanding of the project estimates and project scope in order to leadthe team to deliver within the boundaries of the given estimates and assumptions
• § Communicate overall project status to the customer
• § Baseline and track project plans
• § Identify and mitigate risks and critical path items.
• § Work with customer for pre-requisites, tracking of the project and change requests
• § Liaise with customer and internal teams to resolve any issues related to project execution.
• § Manage escalations and prioritization
• § Closely work with Technical Delivery Manager/System Architect for internal executionactivities.
• § Ensure logistics and paperwork is in place for the requisite projects for a delivery
• § Prepare and publish weekly and monthly project status report to all stakeholders.
• § Prepare and publish project closure report at the end of the project.
• § Travel to customer locations or Mobileum offices, as required.

Desired Profile

Technical -

• § PMP or Prince 2 Certification or equivalent project management qualification.
• § Domain Knowledge – GSM/ CDMA Protocol level knowledge is a MUST.
• § Expert Project Management skills including: estimating, scope management, budgetmanagement, time management, risk management, change management, issue/conflict resolution, communication management, quality management, testing plans, training plans, team management
• § Skills and knowledge acquired through participation in the delivery of data integration initiatives in each of the following areas: change management, release management, configuration management, systems integration, systems development life cycle methodologies, quality assurance and testing, requirements gathering, and systems analysis and design
• § Experienced in handling solution, integration and testing related discussions.
• § Knowledge of various system interfaces and commissioning activities.
• § Use of project management tools like MS Project or equivalent.
• § Sound documentation and presentation skills using Microsoft Office.

Non-Technical –

• § 10+ years project delivery experience managing large or complex data integration projects as a Project Manager, Technical Lead, Lead Developer, or Lead Business Analyst
• § Strong history and track record of completing quality projects on time, as well as a proven track record coaching and mentoring others to success
• § Self-sufficiency in problem solving and knowledge acquisition from resources throughout the company
• § Must possess combination of technical depth, written/verbal communication, project management, and client management skills
• § Experience in managing system integration projects with large telecom operators Experience with multi-party co-ordination.
• § Excellent written & verbal communication
• § Analytical skills and attitude for problem solving
• § Strong Project Management skills
• § Good Interpersonal and team building skills
• § Time Management. Ability to handle pressure and providing timely delivery.
• § Ability to multi-task efficiently

Work Experience

• 8+ years of experience in project management.

Educational Qualification:

• B.E. / B.Tech. , M.E./M. Tech. or M. Sc. in Computer Science / Electronics Engineering / MCA

About this role

Are you adaptable? Do you thrive in a fast-paced, tech-driven environment where projects evolve on the fly? Then we’d like to meet you! We are looking for a proactive, motivated, resourceful, and ultra-organized Senior Program Manager - Customer Experience who can rise to the challenge of our company’s rapid global expansion.

As a Senior Program Manager, you will be responsible for planning, managing, and ensuring timely delivery of a wide variety of workstreams, as well as defining, documenting, and implementing process improvements to raise efficiency and quality. Delivering in an Agile setting, you will be focused on our Customer Experience team and will have a major impact on key areas of the business.

This role requires exceptional stakeholder management and interpersonal skills, as our teams are globally distributed and culturally diverse.

How we work

Most of us are organized into cross-functional teams that can independently deliver great business results with minimal dependencies. We’ve grouped these teams together based on the KPIs they own, and each of these groups in turn has a dedicated leadership team. The leadership team provides guidance, helps set strategy, and allocates resources. To further support these teams we have dedicated support functions who help fill gaps and deliver ad hoc work. Our Program Managers are a key partner for all three of these areas, so the range of stakeholders and types of work that we help deliver vary greatly.

Role Responsibilities

Your responsibilities will include:

• Delivering multiple projects simultaneously, including: defining requirements and timelines; developing and executing detailed plans; tracking projects to ensure on-time delivery within scope and budget, with the flexibility and agility to change and adapt as you go;
• Contributing to hiring processes and onboarding your new team members expertly to ensure they can hit the ground running.
• Developing effective communication strategies to coordinate between various teams while keeping cross-functional stakeholders and leaders informed on progress, challenges, and risks, and providing reporting when needed.
• Working closely with stakeholders and leaders to ensure we tackle the highest priority work that delivers the most significant value to the business.
• Leveraging your high-level overview to proactively mitigate risks and resolve blockers as soon as they’re flagged. You'll need to keep the team moving while adapting to any changes that arise.
• Producing crystal clear documentation such as plans, briefings, timelines, processes, stakeholder comms, or meeting notes.
• Understanding different business processes and driving optimizations and improvements through a combination of process re-engineering and technological changes.
• Contributing to the overall learning and development of program managers.

Role Requirements

To succeed in this role, we’d love for you to have some or most of the following skills or experience:

• A proven record of delivering projects of varying sizes on time, in scope, and across different business functions, while working in a dynamic agile environment.
• The ability to juggle multiple deliverables simultaneously
• A knack for asking targeted, precise, and relevant questions to dig into an issue or a topic until you understand it sufficiently to be an effective member of the team
• Excellent written and verbal communication in English—you will need to communicate to all levels across the business (and geographies)
• You can clearly define requirements and convey them in work tickets and briefs
• Comfortable driving delivery from a team with both remote and in-office team members
• Working knowledge of project management software (Jira or other), along with Agile processes and procedures
• Outstanding interpersonal relationship-building skills
• Excellent stakeholder management skills, with stakeholders of all seniorities
• Prior experience of Customer Support / Success / Experience
• Can-do attitude: given a problem, you quickly understand the requirements and can output a solution
• Proficient in developing spreadsheets, diagrams, and processes to document needs and communicate them with all levels of the organization
• A drive to improve processes to positively impact productivity, ease of use, security, execution speed, human time spent, and more

An exciting new opportunity has arisen within our Quality Assurance department for a Technical Manager, in the Quality Standards & Data team. This role reports to one of our Technical Controllers

This role has four key aspects: provide technical support and manage the provision of technical data solutions to our foodservice and national account customers; manage the documented quality system, delivering an internal auditing programme; establish, manage and report on compliance monitoring activities, ensuring all product surveillance testing and supplier assessment programmes are maintained and are operating effectively; be aware of all food safety and regulatory aspects and be able to provide detailed support and project management across ad-hoc technical projects.

We are looking for an experienced Technical Manager who has in previous roles supported Technical teams with all aspects of food quality & safety management and legislation advice.

You will be responsible:

Coordinating technical product standards and policy updates, encompassing updated legislation requirements

Managing the documented quality system, ensuring appropriate updates are captured and trained out across the team

Maintenance of our technical and specification due-diligence portal (ORBC), ensuring glossaries and document libraries are kept updated and data entry is compliant with our requirements.

Monitoring both internal and supplier compliance against technical policies and standards

Ensuring effective CAPA programmes are in place and are closed out within agreed timeframes

Working closely with foodservice and national account customers to agree and implement workable technical data provision solutions

Supporting the wider technical and product teams in ensuring compliance with all appropriate policies and be part of the work team when any challenges may arise in these areas

Demonstratable experience of a similar role in food quality & safety with a focus on legislation

Strong knowledge of microbiological & chemical analysis and associated testing criteria across a wide range of ambient/chilled and frozen food categories.

An expert in food labelling requirements and have practical experience working with customer data/specification portals, which manage such product data exchange.

This role involves managing large pools of data, advanced Excel data management skills are essential.

You will have excellent communication and analytical skills, an eye for detail, a desire to ensure exacting product and operational standards are maintained, and a proven track record of forging strong and productive relationships at all levels.

You should have a keen interest in current and emerging food legislation and policy initiatives.

You will be able to demonstrate the ability to work without close supervision, prioritisation of your work and be comfortable communicating at all business levels to internal and external stakeholders.

You will need to possess a UK driving licence and your own car for this role and be comfortable travelling to group offices in the UK as well as suppliers and customers across the UK. This is a hybrid role, with 3 days on site and 2 days home-working after successful completion of training and probationary periods

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

• Manage the Service Department, focusing on business growth and profitability. This includes handling service calls, scheduling resources, maintaining appropriate staffing levels, generating sales revenue, ensuring suitable margins, managing stock and equipment, and coordinating with production staff.
• Manage the staff within the Service Department.
• Develop and manage the service customer base.
• Handle debt collection for service department customers.
• Assist the General Manager in developing the Preventative Maintenance business, a targeted area of business growth.
• Provide informed and accurate technical advice to potential customers regarding the servicing of the company's products.
• Promptly prepare quotations for the supply, repair, or installation of products as requested by potential customers.
• Inform service clients about the schedule of their service request and coordinate with service crews and customers for timely and cost-effective service and product delivery.
• Assist in ensuring occupational health and safety compliance for employees and subcontractors.
• Ensure overall quality standards for service work.
• Collaborate effectively with the Directors, General Manager, and Senior Managers of affiliated companies to achieve common objectives and explore growth opportunities.
• Assist in detailing production paperwork for the correct manufacture of the company's Door products as required.
• Negotiate and resolve disputes with customers, suppliers, and other relevant parties that may arise during business operations.
• Prepare paperwork for invoicing related to serviced products, ensuring processing and mailing by the end of the respective month.
• Inform the Directors of any significant matters or incidents (such as product liability, public liability, workers compensation, motor vehicle accidents, industrial disputes, or legal actions) that may involve the company's liability or be of interest to the Directors.
• Adhere to company policies.

Skills & Experience:

• Excellent knowledge of company products to meet customer requirements.
• Proficiency in using computers, including Microsoft Office suite.
• Strong time management skills and ability to meet deadlines.
• Effective communication and relationship-building abilities.
• Well-developed organizational skills and ability to manage paperwork and reporting requirements.
• Efficient problem-solving skills and a positive attitude.

For Mycareerfuture template

For interested applicants, kindly send your resume in Word/PDF format to cvs@jdawms.com

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Intake of students' disclosure/reporting of harassment, discrimination and violence, and follow-up with the students until case closure.
• To create, review and improve/streamline protocol and framework involved with all admin departments/schools from when the team receives a student disclosure till closure of the case.
• Manage all open cases and be responsible to report on all outstanding cases and provide a comprehensive assessment of the affected students.
• Conduct critical reviews of all closed cases and recommend improvements to provide better care to students.
• Partner the admin departments/schools to promote Voices@SMU as the go-to first point of contact for students, and hold regular discussions with them on the initiatives of Voices@SMU.
• Give briefings to incoming freshmen, student club members, students going on internships/global exposure and other student activities about respect and consent, and about Voices@SMU support for them in their university life and activities, and also join panel discussions on campus when Voices@SMU is invited.
• Solicit student participation and organize them as an advocacy group for a harassment-free university environment, and also work with the existing student groups to further and promote Voices@SMU initiatives.
• Plan, organize and run flagship events for Voices@SMU to raise student awareness and importance of the university's zero tolerance.
• Based on the needs of the University, develop and implement education and outreach programmes and initiatives. These include updating website content for the Voices@SMU site, developing campaign awareness programmes, workshops, activities and e-modules.
• Monitor and track student participation for Voices@SMU events, and report on feedback and other statistics in regard to student learning and satisfaction levels.
• Create partnerships with external institutions (in Singapore and overseas) and support centres and leverage on their expertise and resources to support students in SMU or to form meaningful collaboration touchpoints.
• Maintain records and compile case statistics and summaries when required for reporting purposes.
• Understand services provided at the Student Services Hub (SSH) and serve students via walk-ins/telephone and email queries; transact payments, etc. over the counter, and support workshops and SSH activities.

QUALIFICATIONS

• Bachelor's degree/Post Graduate diploma in Social Work or Master's degree in Social Work.
• Minimum 3 years of relevant experience in social work case management.
• Experience in event organization and management.
• Strong desire to assist people and foster a safe, harmonious and harassment-free climate.
• Capacity to deal with confidential and complex interpersonal matters and maintain objectivity.
• Strong cultural quotient and is sensitivity to cultural diversity with ability to communicate and interact effectively with people of all ages and diverse backgrounds.
• Strong interpersonal skills, negotiation skills and strength in stakeholder-management to establish and maintain effective working relationships.
• Fast learner and an agent of change who is highly motivated, focused and results-oriented.
• Ability to use judgment, discretion, and decision-making skills in dealing with confidential and sensitive issues.
• Self-starter with the ability to work on multiple projects in a fast paced environment.
• Good problem-solving skills and able to work independently through a questioning, organizing, researching, analyzing mindset to process and interpret information.
• Resilient and effective in time management to be effective in case management.
• Proven team player with strong verbal and written communication skills with capability to interpret and explain information relating to University organization, policies and procedures clearly.
• Detail-oriented with strong project management, good administration and organizational skills.
• Proven track record to be flexible and manage contingency arrangements where necessary and manage multiple tasks/ assignments, set priorities, and adapt to changing conditions with strong follow-up.
• Knowledge of higher education landscape, university organizational structure, student life cycle and related functions of student services would be advantageous.
• Adept in the use of technology and case management systems with high level of proficiency in applications like Microsoft Office (Word, PowerPoint, Excel & Access).

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Act as the supporting programme administrator in the planning, scheduling and delivery of a number of concurrent major executive programmes.
• Take a lead role in the team on the overall project management and programme delivery from the design, communication plans, induction through to completion.
• Ensuring the tasks, quality and deadlines are met for each programme.
• Alert the Client Directors and Head of Ops and Admin (or partner if necessary) of any potential problems or delays in plans for each programme.
• Provide high-quality customer service to multiple stakeholders with quality engagement with clients and participants.
• To facilitate good communications with clients and participants on pre-course preparations, in-class activities, evaluations and other essentials till completion of all modules.
• Manage programme budgets based on approved costing. Ensure complementary budgeting, forecasting and reconciliation of the expenditures.
• Deputise for another Programme Management colleague during her absence as required.
• Contribute to the general morale and professionalism of the SMU-ExD team.

QUALIFICATIONS

• Degree or Diploma with 3 to 5 years of substantial programme or project management experience or equivalent combination of education and work experience, preferably in hospitality, events or higher education.
• Can start work immediately.
• Resourceful and meticulous in handling multiple issues concurrently while managing tight deadlines effectively.
• Demonstrate the ability to multi-task and work independently and in a team setting.
• Excellent organizational skills, with a meticulous nature and a keen attention to detail.
• Keen on process improvement and efficiency.
• Proficient in MS Office applications (Word and Excel).
• Possess good interpersonal skills.

https://exd.smu.edu.sg/

OTHER INFORMATION

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University