The Program Assistant functions as an Administrate Officer/Staff Assistant under the administrative supervision of the Coordinator, Health Care for Homeless Veterans, by providing administrative, programmatic and management support and leadership. The position requires incumbent to be highly organized, have comprehensive working knowledge of specialized and complex subject matter as it related to the homeless program's policies, procedures, and health care practices. The incumbent needs to be able to understand and interpret contract and accounts payable and as such
make all payments that accrue to the HCHV program as a result of contracting for service arrangements. The incumbent must have broad working knowledge of Quality Assurance philosophy and practices as it related to the HCHV program at the St. Louis VA Medical Center (VAMC); needs to understand and be able to design, implement and/or supervise the veteran's tracking system from admission to HCHV programs, through discharge and follow-up. The incumbent will need creativity to create templates and graphics (e.g., Excel) necessary for HCHY documentation and statistical gathering, analysis and display. Duties include, but not limited to:
- Performs work in direct support of an administrative are such as: human resources, budget, procurement, purchasing, management analysis, or operating program analysis.
- Provides clerical, assistant, or technician level support from within an Administrative Office or from within a functional
component such as the Human Resources Office, the Budget Office, the Purchasing Office, or a comparable setting. - Work assignments involve a wide variety of problems or situations common to community based outreach services, intensive case management services, community residential treatment and sheltered workshops for homeless veterans, and coordination with agencies such as VA Disability Determinations (Regional Offices and/or Veterans Services Offices), Social Security Administration, Department of Disability Determination and Vocational Rehabilitation ensuring completion of all required documentation and follow-up case management for veterans receiving benefits or making application for the same.
- Provides assistance to analysts or managers in performing analysis and/or evaluation of operating program characteristics. Monitors the completeness of the HCHV case manager's intake forms and works closely with Health Administration Service to ensure a timely determination of a veteran's eligibility for VA services and entry into the St. Louis VAMC's computer health care system.
- The incumbent types, edits, maintain s current copies of HCHV and social work forms relating to program documents, letters, memos, reports and summaries, evaluations, program brochures, letters of introduction, and other types of written communications.
- Perform other related duties as assigned.
Work Schedule: Monday - Friday, 8:00am - 4:30pm
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Assistant (Analysis)
/PD070170
Financial Disclosure Report: Not required