Total 25 Education / Training job vacancies in Kuala Lumpur - RedQ

Objective - About the job

Take the Leadership for Learning and Development activities in the Store to develop highly performing, knowledgeable people. Ensure all competence development initiatives grow our business and support the sustaining of long- term profitability, always considering the impact on our retail staff, and ultimately leading to customer satisfaction.

Primary Job Responsibilities

• Facilitate and coordinate the on boarding program for new retail staff is carried out as well as a well-functioning buddy system.
• Support and continuously update to retail staff on the brand SOP and product Knowledge provided by principal’s trainer.
• Develop and maintain the store’s yearly training plan and individual schedules, signups and evaluation of Return of Investment.
• Maintain training module database and produce reports as necessary.
• Actively contribute to ensure our retail staff have the right competence level (product knowledge, customer service knowledge, selling skills and etc) within their job.
• Take the lead in the store to build training programs that are aligned to the need of business as well as adapted to the staff way of learning for today and tomorrow needs.
• Support all managers in the store in the learning & development process by being the expert on learning & development of staffs and managers; pro-actively lead the learning & development process.

Job Requirements

• Diploma / Degree in Business / Sales / Marketing studies
• Minimum 3 years of relevant working experience, retail preferred.
• Ability to communicate across organisation with effective influencing skills.
• Excellent presentation and facilitation skills.
• Strong training planning and organizing skills
• Strong in Microsoft Office (Excel, Power point, Word) 

Perks & Benefits

• Employee equity
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Title: Customer Care Specialist

Company: Britishpedia Media Group Sdn. Bhd.

Employment Type: Full-time

Basic Salary: RM 2300 - RM 2800

Location: Kuala Lumpur

About the Company:

At Britishpedia Media Group (BPH), we're more than just a publishing house – we're storytellers. Founded in 2013, we specialize in sharing inspiring life stories of successful individuals across Europe. Now expanding into Malaysia and Singapore, with plans for further growth in Asia, we offer a dynamic work environment with ample opportunities for career advancement.

Join Our Team as a Customer Care Specialist:

Embark on an exciting journey to connect with successful personalities. As a Customer Care Specialist, you'll play a crucial role in prioritizing customer satisfaction. Actively listen to their needs, resolve issues promptly, and build strong relationships. If you're a team player with excellent relationship skills, you have the spirit to join us.

Responsibilities:

- Respond promptly to customer inquiries via various communication channels.

- Follow up on inquiries and provide outstanding service through phone, email, and chat.

- Send reminders for payment follow-ups and ensure timely resolution.

- Review biographies completed by editors before client submission.

- Attend to government/authorities' requests and director/GM inquiries.

- Perform other administrative duties as assigned.

Requirements:

1. SPM/O-Level, Diploma, or Degree in any field.

2. 1-2 years of relevant work experience.

3. Proficiency and fluency in English and BM. Fluency in Indonesian language will be added advantage

4. Excellent verbal communication skills.

5. Clear and confident phone manner.

6. Customer-centric mindset.

7. Willingness to embrace challenges and take responsibility.

8. Positive attitude, adaptability, and problem-solving skills.

Join our team and be part of an inspiring journey at Britishpedia Media Group. Apply now! You can also email your resume to paul.loh@britishpediamedia.com or contact Mr.Paul @ 012 - 678 8542

Benefits:

- Career advancement opportunities.

- Positive work environment.

- Proper guidance and training provided.

Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.

Resources:

• Ready & existing database in soft and hardcopy

Responsibilities:

• Prospect and identify potential clients through research, networking, and cold calling.
• Build and maintain strong relationships with decision-makers within target companies.
• Understand client needs and objectives to effectively position our training solutions.
• Develop customized proposals and presentations tailored to client requirements.
• Negotiate pricing and contract terms to secure new business.
• Collaborate with internal teams to ensure smooth delivery and implementation of training programs.
• Meet or exceed sales targets and KPIs on a consistent basis.
• Keep abreast of industry trends, competitor activities, and market developments.

Requirements:

• Bachelor's degree or diploma in Business Administration, Marketing, or a related field.
• Proven track record of success in corporate sales, preferably in the training or education sector.
• Strong networking and relationship-building skills.
• Excellent communication and presentation abilities.
• Ability to understand client needs and effectively articulate the value proposition of our training programs.
• Highly motivated and target-oriented with a drive to succeed.
• Proficiency in CRM software and MS Office Suite.
• Willingness to travel as needed.

Benefits:

• Competitive salary and commission structure.
• Comprehensive benefits package.
• Opportunities for professional development and career advancement.
• Dynamic and collaborative work environment.

Locations:

Kuala Lumpur & Segamat Johor

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Company trips
• Personal leave
• Personal development opportunities
• Remote work flexibility

Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.

Resources:

• Ready & existing database in soft and hardcopy

Responsibilities:

• Prospect and identify potential clients through research, networking, and cold calling.
• Build and maintain strong relationships with decision-makers within target companies.
• Understand client needs and objectives to effectively position our training solutions.
• Develop customized proposals and presentations tailored to client requirements.
• Negotiate pricing and contract terms to secure new business.
• Collaborate with internal teams to ensure smooth delivery and implementation of training programs.
• Meet or exceed sales targets and KPIs on a consistent basis.
• Keep abreast of industry trends, competitor activities, and market developments.

Requirements:

• Bachelor's degree or diploma in Business Administration, Marketing, or a related field.
• Proven track record of success in corporate sales, preferably in the training or education sector.
• Strong networking and relationship-building skills.
• Excellent communication and presentation abilities.
• Ability to understand client needs and effectively articulate the value proposition of our training programs.
• Highly motivated and target-oriented with a drive to succeed.
• Proficiency in CRM software and MS Office Suite.
• Willingness to travel as needed.

Benefits:

• Competitive salary and commission structure.
• Comprehensive benefits package.
• Opportunities for professional development and career advancement.
• Dynamic and collaborative work environment.

Locations:

Kuala Lumpur & Segamat Johor

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Company trips
• Personal leave
• Personal development opportunities
• Remote work flexibility

Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.

Resources:

• Ready & existing database in soft and hardcopy

Responsibilities:

• Prospect and identify potential clients through research, networking, and cold calling.
• Build and maintain strong relationships with decision-makers within target companies.
• Understand client needs and objectives to effectively position our training solutions.
• Develop customized proposals and presentations tailored to client requirements.
• Negotiate pricing and contract terms to secure new business.
• Collaborate with internal teams to ensure smooth delivery and implementation of training programs.
• Meet or exceed sales targets and KPIs on a consistent basis.
• Keep abreast of industry trends, competitor activities, and market developments.

Requirements:

• Bachelor's degree or diploma in Business Administration, Marketing, or a related field.
• Proven track record of success in corporate sales, preferably in the training or education sector.
• Strong networking and relationship-building skills.
• Excellent communication and presentation abilities.
• Ability to understand client needs and effectively articulate the value proposition of our training programs.
• Highly motivated and target-oriented with a drive to succeed.
• Proficiency in CRM software and MS Office Suite.
• Willingness to travel as needed.

Benefits:

• Competitive salary and commission structure.
• Comprehensive benefits package.
• Opportunities for professional development and career advancement.
• Dynamic and collaborative work environment.

Locations:

Kuala Lumpur & Segamat Johor

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Company trips
• Personal leave
• Personal development opportunities
• Remote work flexibility

Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.

Resources:

• Ready & existing database in soft and hardcopy

Responsibilities:

• Prospect and identify potential clients through research, networking, and cold calling.
• Build and maintain strong relationships with decision-makers within target companies.
• Understand client needs and objectives to effectively position our training solutions.
• Develop customized proposals and presentations tailored to client requirements.
• Negotiate pricing and contract terms to secure new business.
• Collaborate with internal teams to ensure smooth delivery and implementation of training programs.
• Meet or exceed sales targets and KPIs on a consistent basis.
• Keep abreast of industry trends, competitor activities, and market developments.

Requirements:

• Bachelor's degree or diploma in Business Administration, Marketing, or a related field.
• Proven track record of success in corporate sales, preferably in the training or education sector.
• Strong networking and relationship-building skills.
• Excellent communication and presentation abilities.
• Ability to understand client needs and effectively articulate the value proposition of our training programs.
• Highly motivated and target-oriented with a drive to succeed.
• Proficiency in CRM software and MS Office Suite.
• Willingness to travel as needed.

Benefits:

• Competitive salary and commission structure.
• Comprehensive benefits package.
• Opportunities for professional development and career advancement.
• Dynamic and collaborative work environment.

Locations:

Kuala Lumpur & Segamat Johor

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Company trips
• Personal leave
• Personal development opportunities
• Remote work flexibility

Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.

Resources:

• Ready & existing database in soft and hardcopy

Responsibilities:

• Prospect and identify potential clients through research, networking, and cold calling.
• Build and maintain strong relationships with decision-makers within target companies.
• Understand client needs and objectives to effectively position our training solutions.
• Develop customized proposals and presentations tailored to client requirements.
• Negotiate pricing and contract terms to secure new business.
• Collaborate with internal teams to ensure smooth delivery and implementation of training programs.
• Meet or exceed sales targets and KPIs on a consistent basis.
• Keep abreast of industry trends, competitor activities, and market developments.

Requirements:

• Bachelor's degree or diploma in Business Administration, Marketing, or a related field.
• Proven track record of success in corporate sales, preferably in the training or education sector.
• Strong networking and relationship-building skills.
• Excellent communication and presentation abilities.
• Ability to understand client needs and effectively articulate the value proposition of our training programs.
• Highly motivated and target-oriented with a drive to succeed.
• Proficiency in CRM software and MS Office Suite.
• Willingness to travel as needed.

Benefits:

• Competitive salary and commission structure.
• Comprehensive benefits package.
• Opportunities for professional development and career advancement.
• Dynamic and collaborative work environment.

Locations:

Kuala Lumpur & Segamat Johor

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Company trips
• Personal leave
• Personal development opportunities
• Remote work flexibility

職位描述：我們目前正在尋找一位充滿活力、注重結果的銷售主管/電話銷售人員加入我們的企業培訓團隊。銷售主管將負責透過向企業客戶銷售我們的培訓計劃來創造新的商機並推動收入成長。

職責：

• 透過研究、網路和推銷電話來尋找和識別潛在客戶。
• 與目標公司內的決策者建立並維持牢固的關係。
• 了解客戶的需求和目標，以有效定位我們的培訓解決方案。
• 根據客戶要求制定客製化提案和簡報。
• 協商定價和合約條款以確保新業務。
• 與內部團隊合作，確保培訓計劃的順利交付和實施。
• 持續達到或超過銷售目標和 KPI。
• 隨時了解產業趨勢、競爭對手活動和市場發展。

要求：

• 工商管理、行銷或相關領域的學士學位或文憑。
• 在企業銷售方面有成功的記錄，最好是在培訓或教育領域。
• 強大的網絡和關係建立能力。
• 優秀的溝通和表達能力。
• 能夠了解客戶需求並有效闡明我們培訓計劃的價值主張。
• 高度積極性和目標導向，具有成功的動力。
• 熟練CRM軟體和MS Office套件。
• 願意根據需要出差。

好處：

• 有競爭力的薪資和佣金結構。
• 全面的福利待遇。
• 專業發展和職業晉升的機會。
• 動態和協作的工作環境。

地點：

吉隆坡和柔佛昔加末

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 公司旅行
• 事假
• 個人發展機會
• 遠距工作彈性

Objective - About the job

Take the Leadership for Learning and Development activities in the Store to develop highly performing, knowledgeable people. Ensure all competence development initiatives grow our business and support the sustaining of long- term profitability, always considering the impact on our retail staff, and ultimately leading to customer satisfaction.

Primary Job Responsibilities

• Facilitate and coordinate the on boarding program for new retail staff is carried out as well as a well-functioning buddy system.
• Support and continuously update to retail staff on the brand SOP and product Knowledge provided by principal’s trainer.
• Develop and maintain the store’s yearly training plan and individual schedules, signups and evaluation of Return of Investment.
• Maintain training module database and produce reports as necessary.
• Actively contribute to ensure our retail staff have the right competence level (product knowledge, customer service knowledge, selling skills and etc) within their job.
• Take the lead in the store to build training programs that are aligned to the need of business as well as adapted to the staff way of learning for today and tomorrow needs.
• Support all managers in the store in the learning & development process by being the expert on learning & development of staffs and managers; pro-actively lead the learning & development process.

Job Requirements

• Diploma / Degree in Business / Sales / Marketing studies
• Minimum 3 years of relevant working experience, retail preferred.
• Ability to communicate across organisation with effective influencing skills.
• Excellent presentation and facilitation skills.
• Strong training planning and organizing skills
• Strong in Microsoft Office (Excel, Power point, Word) 

Perks & Benefits

• Employee equity
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Objective - About the job

Take the Leadership for Learning and Development activities in the Store to develop highly performing, knowledgeable people. Ensure all competence development initiatives grow our business and support the sustaining of long- term profitability, always considering the impact on our retail staff, and ultimately leading to customer satisfaction.

Primary Job Responsibilities

• Facilitate and coordinate the on boarding program for new retail staff is carried out as well as a well-functioning buddy system.
• Support and continuously update to retail staff on the brand SOP and product Knowledge provided by principal’s trainer.
• Develop and maintain the store’s yearly training plan and individual schedules, signups and evaluation of Return of Investment.
• Maintain training module database and produce reports as necessary.
• Actively contribute to ensure our retail staff have the right competence level (product knowledge, customer service knowledge, selling skills and etc) within their job.
• Take the lead in the store to build training programs that are aligned to the need of business as well as adapted to the staff way of learning for today and tomorrow needs.
• Support all managers in the store in the learning & development process by being the expert on learning & development of staffs and managers; pro-actively lead the learning & development process.

Job Requirements

• Diploma / Degree in Business / Sales / Marketing studies
• Minimum 3 years of relevant working experience, retail preferred.
• Ability to communicate across organisation with effective influencing skills.
• Excellent presentation and facilitation skills.
• Strong training planning and organizing skills
• Strong in Microsoft Office (Excel, Power point, Word) 

Perks & Benefits

• Employee equity
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Objective - About the job

Take the Leadership for Learning and Development activities in the Store to develop highly performing, knowledgeable people. Ensure all competence development initiatives grow our business and support the sustaining of long- term profitability, always considering the impact on our retail staff, and ultimately leading to customer satisfaction.

Primary Job Responsibilities

• Facilitate and coordinate the on boarding program for new retail staff is carried out as well as a well-functioning buddy system.
• Support and continuously update to retail staff on the brand SOP and product Knowledge provided by principal’s trainer.
• Develop and maintain the store’s yearly training plan and individual schedules, signups and evaluation of Return of Investment.
• Maintain training module database and produce reports as necessary.
• Actively contribute to ensure our retail staff have the right competence level (product knowledge, customer service knowledge, selling skills and etc) within their job.
• Take the lead in the store to build training programs that are aligned to the need of business as well as adapted to the staff way of learning for today and tomorrow needs.
• Support all managers in the store in the learning & development process by being the expert on learning & development of staffs and managers; pro-actively lead the learning & development process.

Job Requirements

• Diploma / Degree in Business / Sales / Marketing studies
• Minimum 3 years of relevant working experience, retail preferred.
• Ability to communicate across organisation with effective influencing skills.
• Excellent presentation and facilitation skills.
• Strong training planning and organizing skills
• Strong in Microsoft Office (Excel, Power point, Word) 

Perks & Benefits

• Employee equity
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Objective - About the job

Take the Leadership for Learning and Development activities in the Store to develop highly performing, knowledgeable people. Ensure all competence development initiatives grow our business and support the sustaining of long- term profitability, always considering the impact on our retail staff, and ultimately leading to customer satisfaction.

Primary Job Responsibilities

• Facilitate and coordinate the on boarding program for new retail staff is carried out as well as a well-functioning buddy system.
• Support and continuously update to retail staff on the brand SOP and product Knowledge provided by principal’s trainer.
• Develop and maintain the store’s yearly training plan and individual schedules, signups and evaluation of Return of Investment.
• Maintain training module database and produce reports as necessary.
• Actively contribute to ensure our retail staff have the right competence level (product knowledge, customer service knowledge, selling skills and etc) within their job.
• Take the lead in the store to build training programs that are aligned to the need of business as well as adapted to the staff way of learning for today and tomorrow needs.
• Support all managers in the store in the learning & development process by being the expert on learning & development of staffs and managers; pro-actively lead the learning & development process.

Job Requirements

• Diploma / Degree in Business / Sales / Marketing studies
• Minimum 3 years of relevant working experience, retail preferred.
• Ability to communicate across organisation with effective influencing skills.
• Excellent presentation and facilitation skills.
• Strong training planning and organizing skills
• Strong in Microsoft Office (Excel, Power point, Word) 

Perks & Benefits

• Employee equity
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

目標 - 關於工作

參加商店中的領導學習和發展活動，培養表現出色、知識淵博的人才。確保所有能力發展計劃都能發展我們的業務並支持長期盈利能力的維持，始終考慮對我們零售員工的影響，並最終實現客戶滿意度。

主要工作職責

• 促進和協調新零售員工的入職計畫以及運作良好的夥伴系統。
• 支持並持續向零售員工更新校長培訓師提供的品牌 SOP 和產品知識。
• 制定和維護商店的年度培訓計劃和個人時間表、報名和投資回報評估。
• 維護培訓模組資料庫並根據需要產生報告。
• 積極貢獻，確保我們的零售員工在其工作範圍內擁有適當的能力水準（產品知識、客戶服務知識、銷售技能等）。
• 在商店中帶頭制定符合業務需求以及員工當前和未來需求的學習方式的培訓計劃。
• 成為員工和經理學習與發展的專家，支持店內所有經理的學習與發展過程；積極主動地領導學習和發展過程。

工作要求

• 商業/銷售/行銷研究文憑/學位
• 至少 3 年相關工作經驗，零售業優先。
• 能夠透過有效的影響力技能在組織內進行溝通。
• 出色的演示和引導技巧。
• 較強的培訓策劃與組織能力
• 精通 Microsoft Office（Excel、Powerpoint、Word）

津貼和福利

• 員工股權
• 中心位置
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

PRINCIPAL ACCOUNTABILITIES

1.     To do student recruitment for the University’s academic programmes, particularly TVET Programmes and MQA programmes in UNIRAZAK.

2.     Listening and presenting appropriately to potential students for them to make the right decision in their future career undertakings.

3.     Maintaining and developing relationships with existing students/clients in person and via telephone calls and emails.

4.     Cold calling to arrange meetings with potential students.

5.     Responding to incoming email and phone enquiries.

6.     Acting as a contact between UNIRAZAK and its existing and potential markets.

7.     Gathering market information.

8.     Representing UNIRAZAK at education exhibitions and events.

OTHER DUTIES

To perform such other related duties which may be assigned from time to time by the immediate superior or designated representative on behalf of UNIRAZAK. 

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Open culture

Responsibilities:

• Innovative Product Development: Lead the development of new products from ideation to launch, ensuring they resonate with market demands and company objectives.
• Menu Enhancement: Craft and refine a diverse drinks menu that stands out in the competitive F&B landscape, catering to niche market segments.
• Market Analysis: Conduct thorough research to identify market trends, consumer preferences, and operational insights to guide beverage development initiatives.
• Costing and Formulation: Establish cost structures for new formulations and oversee the preparation of food tasting sessions, iterating rapidly to refine products.
• Collaborative Approach: Work closely with cross-functional teams including Operations, QA/QC, Marketing, and Supply Chain to streamline product development processes and ensure successful launches.
• Supplier Evaluation: Identify and evaluate potential suppliers and partners, maintaining strong communication and rapport to support R&D initiatives.
• Quality Assurance: Conduct rigorous testing on product stability, shelf-life, and compliance with Halal requirements and health regulations.
• Continuous Improvement: Investigate and address product complaints or feedback, maintaining up-to-date SOP documentation and facilitating knowledge sharing.

Requirements:

• Experience: Minimum 2 years in F&B chain/retail or F&B product development, with a focus on coffee-related industries preferred.
• Innovative Thinking: Ability to conceptualize and execute new methods, with strong sensory skills for product benchmarking and development.
• Technical Proficiency: Proficient in Microsoft Office & Excel, with a good understanding of ingredient formulation and development principles.
• Communication Skills: Excellent command of written and spoken English and Malay, proficiency in other languages is advantageous.
• Interpersonal Skills: Strong ability to communicate effectively with internal and external stakeholders, demonstrating responsiveness and collaboration.
• Problem-solving Abilities: Demonstrated capacity to think creatively and develop solutions to enhance product offerings.
• Autonomous Work Ethic: Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment while maintaining attention to detail and accuracy.

If you're passionate about creating innovative beverages, driving product excellence, and thrive in a dynamic F&B environment, we invite you to join our team as an R&D Executive. Be part of a forward-thinking team dedicated to shaping the future of the industry.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities