Total 789 Customer Service job vacancies in Johor Bahru

JOB SCOPE / KEY RESPONSIBILITIES

1. Contribute as a team player in a multidisciplinary team in employment planning, placement and support services for client with acquired physical disabilities to return to employment.

2. Provide job coaching including pre-employment preparation, on-the-job training and facilitation of a support network for clients through regular goal setting and review.

3. Conduct vocational assessment and exploration, job search, advocate for clients, engage with and educate potential employers on internship and employment issues for clients.

4. Secure training courses, open employment and apprenticeship opportunities/ job trials for clients. Tap on relevant schemes and subsidies for persons with disabilities that may facilitate their return to work process.

5. Co-ordinate job placement process, including work place assessment, employment negotiation and job task analysis. Communicate effectively with all relevant stakeholders, including allied health and medical professionals where necessary

6. Plan and facilitate groups to support client’s goal in returning to work.

7. Plan, organise and lead client’s care in the programme as a Case Manager on a rotational

basis.

8. Maintain up-to-date documentation of interventions and client information including assessment, job placement and job support records.

9. Engage in self-learning and professional development activities to stay updated on the best practices in the provision of employment support services. To equip oneself with knowledge of local laws and policies related to return to work and employability.

10. Organise and participate in outreach activities with stakeholders to engage them in training and employment of persons with disabilities.

11. Responsible for data tracking and analysis to measure the team performances based on programme’s milestones and outcome indicators as well as providing progress reports to management.

12. Work closely with Employment Support Programme (ESP) in SPD to maximise resources and outcomes for clients.

13. Any other duties as assigned by the Programme Head as and when necessary.

B. JOB HOLDER REQUIREMENT

1. Diploma/Degree holder, preferably in psychology, social work, occupational therapy, physiotherapy, human resource management or related disciplines. A plus if candidate has an Advanced Certificate in Supported Employment (ACSE).

2. At least 2 years' of experience in relationship management, customer service, career coaching or vocational counseling will be an advantage.

3. Proficient in computer skills.

4. Appreciation of the healthcare landscape in Singapore and exposure/ interest in working with persons with disabilities.

5. Strong communication and interpersonal skills

Application
This vacancy is under the Career Conversion Programme for Enrolled Nurses. Please do not apply to this job posting. If interested, please apply through the CCP website at https://go.gov.sg/ccp-en

Upon graduation, you will join National Heart Centre of Singapore (NHCS) as an Enrolled Nurse (Inpatient).

Job Description of Enrolled Nurse (Inpatient)
You will have opportunities to work in the Cardiothoracic Surgery wards/ Intensive Care Unit (ICU), Cardiology wards/ Coronary Care Unit (CCU) or Cardiac Catheterisation/Imaging Laboratories. You are required to work shifts for the position in the wards, ICU and CCU. For positions at the Cardiac Catheterisation/Imaging Laboratories, you must be prepared to be on call according to roster.

You will be responsible for harvesting of tissues, providing histological examination of frozen and paraffin-embedded material, and overseeing the day-to-day tissue harvesting from operation theatres. You will assist the supervisor in research services to the researchers.

Your responsibilities will include:

- Biospecimen processing such as collection, processing of blood, inventory stock taking and administrative support.

- Tissue bank procesing and ensure compliance to bio-safety procedures and IRB regulations for the handling of human tissues.

- Consent taking.

- Oversee the processing, storage and retrieval of harvested materials.

- Work with the tissue bank committee and colleagues to implement cluster-wide policies & procedures governing tissue collection and handling.

- Assist in NCCS-SB application regards to researcher study and criteria of the project.

- Administrative support for the related research services.

Requirements:

- Medical degree (MD or equivalent) from a reputable medical school.

- Completed an approved residency in anatomic pathology and experience in clinical pathology will be a bonus.

- At least 3 years of relevant clinical experience in anatomic pathology.

- Laboratory experience in specimen cut-up and histological techniques such as tissue processing, microtomy and staining.

- Experience in immunohistochemistry and molecular biology will be a bonus.

- Good working knowledge of local regulatory requirements.

- Meticulous, with excellent organizational and time management skills.

- Good communication, organizational and interpersonal skills.

- Ability to complete tasks independently with minimal supervision.

- Ability to work independently and make reliable recommendations and diagnoses.

- Ability to work on multiple projects and interact effectively with clinicians, researchers, academicians, administrators, and external and internal stakeholders.

You will be part of the SNEC Optometry Service Team, providing quality eye care to complement doctors' clinical management of patients. With opportunities to explore areas in low vision, primary eye care, and specialty contact lenses, you will be equipped with relevant skillsets to perform ocular examinations and provide counselling to patients.

Job Responsibilities:

• Perform objective and subjective refraction
• Conduct basic binocular vision assessments, such as cover test and ocular motility test
• Perform preliminary examinations, such as colour vision and pupillary assessment
• Educate patients on vision status, proper vision care, and usage of various optical aids

Job Requirements:

• Degree in Optometry with 5 years of relevant experience
• Registered with the Singapore Optometrists and Opticians Board
• A team player with excellent interpersonal skills
• Able to work proactively and independently
• Willing to work at other clinics when required

Job Description

Position Title:

• Senior Talent Acquisition Executive

Reports to:

• Talent Acquisition Lead

Job purpose

• The successful candidate will be responsible for end-to-end talent acquisition activities and work closely with operation team to build a sustainable workforce through attraction, recruitment, and onboarding. You will deliver 360-degree recruitment for our stakeholders, whilst supporting and executing best practice throughout recruitment activities.
• The incumbent should also be experienced in local and overseas recruitment and familiar with the employment regulations at the local and foreign country.
• You will work closely with hiring managers to ensure the best recruitment experience, as well as managing external recruitment stakeholder relationships including agencies to develop recruitment collaboration & partnership for the roles.
• The seniority of the position shall commensurate with the experience and credentials of the successful candidate.

Duties and responsibilities

• Responsible for the full spectrum of talent acquisition activities including but not limited to student recruitment for private education in healthcare courses such as Diploma in Holistic Massage.
• Collaborate closely with department heads to understand the skills and competencies required for openings to meet the organizational recruitment demands and needs.
• Proactive in assess and proposing talent sourcing posting adverts or any other relevant channels or methods.
• Select and pre-screen CVs from various sources and submit shortlisted candidates to Hiring Managers after screening candidates through phone/virtual/face to face interviews (if necessary) on a weekly basis.
• Manage & administer all existing social media platforms for recruitment publicity and campaign.
• Update recruitment reports for all screening, interview and hiring outcomes for recruitment strategies assessment.
• Manage onboarding process and coordinate with HR operations in all documentations.
• Represent & participate in career fairs and education institutions for hiring, internship & scholarship program collaboration opportunities and to promote employer branding awareness
• Perform any other duties as and when required.

Qualifications

• At least 3-5 years of experience in related field. Experience in mass hiring for frontline staff would be a plus.
• Proven track record in talent acquisition to meet with the fulfilment and retention target
• Bilingual in English & Mandarin (in order to manage documentations in Chinese language & communicate with mandarin speaking employees)
• Meticulous, organized and attention to details.
• Excellent written and verbal communication skills
• Excellent in Microsoft office especially Excel, well verse in Vlookup, if & sumif functions, pivot tables & charts.
• Knowledge in latest HR practices, Employment Laws & regulations
• Good problem-solving skills and able to work independently.
• Flexible and able to adapt to changes
• Strong sense of responsibility and ownership.

Remuneration package commensurate with qualification and experience.

Interested candidates, kindly submit your updated resume via online application. Alternatively, you may call our Human Resource Department at 6884 4772.

Shortlisted candidates will be notified via Call or Email.

For more information, please visit and follow our LinkedIn Page for exciting updates: https://www.linkedin.com/company/ma-kuang-tcm/

Application
This vacancy is under the Career Conversion Programme for Registered Nurses (Diploma). Please do not apply to this job posting. If interested, please apply through the CCP website at https://go.gov.sg/ccp-rn-dip

Upon graduation, you will join National Heart Centre of Singapore (NHCS) as a Staff Nurse (Inpatient).

Job Description of Staff Nurse (Inpatient)
You will assess, plan, implement and evaluate the total nursing care for an assigned group ofpatients, as well as perform a wide variety of nursing procedures and patienteducation that meet patients’ needs. You will have opportunities to work in the Cardiothoracic Surgery wards/ Intensive Care Unit (ICU) or Cardiologywards/ Coronary Care Unit (CCU). You will be required to perform shift work.

Manage SEO, SEM, Ads posting on social media platforms e.g FB, Instagram, Youtube etc.

Maintain a healthy growth in digital marketing leads generation.

Daily posting of media content management.

Increase brand awareness and likes/followers on social media platforms.

communicate with target audiences and build and develop customer relationships.

help with marketing plans, advertising, direct marketing and Adhoc campaigns.

Manage and follow up enquiries from leads.

Job Types: Full-time

As a valuable member of the SCH family, you are an integral part of the care team for rehab and sub-acute patients. You will assist the nursing staff in administrative duties, basic nursing care and infection control practices for an assigned group of patients. You will perform housekeeping duties, which includes ensuring a clean and tidy ward environment, as well as the maintenance of the ward inventory.

• GCE “N” Level
• A recognized Certificate in Health Care (Inpatient)
• Comfortable with shift work (3-rotating shift) and open to deployment within 3 work sites under SingHealth Community Hospitals
• Uniform required
• Passion to serve the community

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 24 May 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Description

We are seeking candidates who are resilient, adaptable, critical thinking, problem solving, effective communication and commercial awareness to oversee and manage daily association management services (AMS) operations and event management covering pre-event planning, event execution and post-event management

Job Responsibilities

Report to and support the Client Services Manager in coordinating and executing the assigned tasks as follows:

• Managing and servicing client organisations and stakeholders

• Membership Services and Support - Handling enquiries, requests and invitations, processing membership applications, coordinating membership renewal drive and maintain and update membership database.

• Board, Committee, Subcommittee and Annual General Meetings - coordinating and arranging meetings, preparing Notes of Meeting and follow up on action plans, follow up and collating of meeting attendance and quorum, preparing the meeting slides and meeting documents and preparing Minutes of Meeting and follow up actions.

• Events and Training Courses - plan, coordinate and manage events & training courses; liaising with venue partners, speakers, sponsors, organising committee, catering service; registration and payment; prepare event flyer and post-event & training courses reports

• Publications & Website - managing and posting on website and social media pages; handling of public relations (e.g. managing invitations, drafting of letters/responses/invitations); liaising and coordinating with external parties and producing, coordinating and circulation of newsletters.

• Financial - reconciliation of monthly financial statement with payment and events held and membership renewals, etc.

Job Requirements

• A diploma in any discipline with minimum 3 years of relevant experience, preferably in organising events and secretariat services in a professional / trade organisation

• Pro-active, self-motivated, conscientious, team player and able to work independently

• Good time management. Able to multi-task and deliver assigned tasks with quality and timeliness

• Meticulous and good project management skills. Able to follow through on implementation of plans.

• Good problem-solving skills and service-oriented mindset

• Excellent interpersonal and communication skills, both written and verbal

• Proficient in MS Office applications

• Possess good working knowledge of social media and website design and management

Job Description

We are seeking candidates who are resilient, adaptable, critical thinking, problem solving, effective communication and commercial awareness to oversee and manage daily association management services (AMS) operations and event management covering pre-event planning, event execution and post-event management

Job Responsibilities

• Managing and servicing client organisations and stakeholders

• Membership Services and Support - Handling enquiries, requests and invitations, processing membership applications, coordinating membership renewal drive and maintain and update membership database.

• Board, Committee, Subcommittee and Annual General Meetings - coordinating and arranging meetings, preparing Notes of Meeting and follow up on action plans, follow up and collating of meeting attendance and quorum, preparing the meeting slides and meeting documents and preparing Minutes of Meeting and follow up actions.

• Events and Training Courses - plan, coordinate and manage events & training courses; liaising with venue partners, speakers, sponsors, organising committee, catering service; registration and payment; prepare event flyer and post-event & training courses reports

• Publications & Website - managing and posting on website and social media pages; handling of public relations (e.g. managing invitations, drafting of letters/responses/invitations); liaising and coordinating with external parties and producing, coordinating and circulation of newsletters.

• Financial - reconciliation of monthly financial statement with payment and events held and membership renewals, etc.

Job Requirements

• A diploma or degree in any discipline with minimum 5 years of relevant experience, preferably in organising events and secretariat services in a professional / trade organisation

• Pro-active, self-motivated, conscientious, team player and able to work independently

• Good time management. Able to multi-task and deliver assigned tasks with quality and timeliness

• Meticulous and good project management skills. Able to follow through on implementation of plans.

• Good problem-solving skills and service-oriented mindset

• Excellent interpersonal and communication skills, both written and verbal

• Proficient in MS Office applications

• Possess good working knowledge of social media and website design and management

Job Summary

• Provide Centre-based Nursing and nursing care at St Andrew’s Senior Care

Centre-Based Nursing

• Assist Staff Nurse to Implement nursing interventions as outlined in the care plan and carry out nursing procedures according to the care needs of the client.
• Nursing Care in the centre
• Provide nursing assessment for new clients and regular review of assessment
• Co-ordinate with other team members and updating them of the changes in the client’s condition and needs
• Prepare clinical documentation, monitor outcomes of services and perform escalation of cases if there is need for more acute management of clients
• Assist Staff Nurse to provide ongoing support and education to the caregiver, client and family
• Assist Staff Nurse to provide supervision to Nursing aides and Healthcare assistant when they are performing nursing care duties
• Facilitate activities that contribute towards the improvement of the quality of client care and support care integration
• To be conversant with all emergency procedures.
• To assist Staff Nurse to conduct clinical audits and feedback to the management.
• To liaise effectively with other departments and services, such as the clinics and hospital wards
• To assist Staff Nurse in inventory check and control
• Carry out other responsibilities and duties as assigned from time to time

Qualification

• Registered Enrolled Nurse with SNB

Special Aptitude And Knowledge

• Good knowledge of the health care environment and service processes. Experience in community care provision is an added advantage.
• Highly motivated and able to maintain good interpersonal relationships, in collaboration with various partners in the healthcare system.

Working Hours

• Monday - Friday (42.5 hours per week / 8.5 hours per day)

Experience

• A minimum of 5 years’ experience in clinical area such as acute or community hospital.

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients and assisting the clients in personal care and activities of daily living.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities
• Assist clients who are require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Porter clients to and from Rehabilitation sessions.
• Conduct group programmes and activities for the clients under the supervision of the therapists.
• Participate in inservice training programmes designed and catered for upgrading of the staff.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support
• Candidates with no relevant experience will also be considered.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• 11 Jalan Penjara, Singapore 149380

• Mon-Fri 10am – 7pm
• $2800 - $3300
• Location: Chinatown

Job Requirements:

• Provide administrative support to ensure efficient operation of office
• Interacting with clients over the phone, facilitate communication amongst sales team and backend team
• Carry out administrative duties such as filing, typing, copying, binding, scanning etc
• Exhibit polite and professional communication via phone and email
• Contribute to team effort by accomplishing related results as needed
• Assist Director in adhoc duties