Total 4 job vacancies by Travel + Leisure Global Support Services Philippines

Are you an experienced finance professional with a strong leadership background? Are you passionate about driving financial success and strategic planning? If so, we have an exciting opportunity for you!

Travel + Leisure Thailand is seeking a talented and dynamic Finance Director to lead our finance team. As the Finance Director, you will play a vital role in developing and implementing financial strategies and ensuring the financial health of our organization. You will lead in ensuring timely and accurate financial reporting and taxation compliance through ensuring robust processes for financial accountability and reconciliation processes.

Responsibilities

• Reporting to the US Parent entity under USGAAP for entity in Thailand.
• Statutory Reporting in Thailand (including permanent establishment), including preparation of Financial Statements and management of external audits.
• Responsible for producing accurate financial ledgers while meeting strict US Head Office reporting deadlines.
• Ensuring tight Balance Sheet control and absolute accuracy and integrity.
• Responsible managing Financial Controllers across managed hotels (Thailand as a start) including providing guidance.
• Responsible for supporting in the owners presentations for the managed hotels.
• Ensuring strong internal controls focus across the team.
• Assisting with technical accounting reviews, position papers and correct treatment of new revenue streams, property acquisitions and non-routine transactions.
• Meeting taxation requirements for Thailand, including corporate income tax, VAT and WHT compliance, transfer pricing, taxation business support and research.
• Support US Corporate taxation deliverables.
• Liaise with IT teams to implement business system enhancements.
• With VP Finance update and maintain policies and procedures when new procedures and processes are implemented.
• Review of current and new processes, systems, and procedures to remove waste, reduce cost, improve quality and delight our customers.
• Share best practices within and across the business segments.
• Adhere to all policies and procedures relating to Workplace Health and Safety ensuring the safety of yourself and all other people who may be effected by your conduct in the workplace.
• Display CARE to all internal and external parties.
• Display innovation through inspiring, creating and improving processes and products.
• Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
• Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
• Lead and develop the finance team, providing coaching and guidance, and fostering a high-performance culture.
• Collaborate with cross-functional teams to drive process improvement and streamline financial operations.
• Maintain strong relationships with external stakeholders, such as auditors, tax authorities, and financial institutions.
• Stay abreast of industry trends, best practices, and changes in accounting and financial regulations.
• Perform other duties as assigned.

• Bachelor's degree in Accounting, Finance, or a related field.
• CPA (Certified Public Accountant) or CFA (Chartered Financial Analyst) designation preferred.
• Minimum of 10 years of progressive experience in finance, with at least 5 years in a senior leadership role.
• Experience in Hotels/Hospitality industry
• Strong knowledge of financial management principles, practices, and regulations. US GAAP practices and local taxation knowledge are preferred.
• Proven track record of driving financial success and delivering strategic insights.
• Experience in budgeting, forecasting, and financial modeling.
• Excellent analytical and problem-solving skills.
• Strong leadership and team management abilities.
• Strategic mindset with the ability to think long-term and drive organizational growth.
• Excellent communication and interpersonal skills.
• Ability to build and maintain relationships with internal and external stakeholders.
• High level of integrity and ethical behavior.
• Proficient in financial software and Microsoft Office.

At Travel + Leisure, we provide excellent benefits on top of competitive salary!

• fun, inclusive work environment
• learning and development opportunities
• travel and lifestyle discounts
• social events and charity events

Are you fluent in Korean and passionate about providing exceptional customer service to our members? Do you thrive in a fast-paced environment and enjoy working with people? If so, we have an exciting opportunity for you!

Travel + Leisure Thailand is seeking a skilled and enthusiastic Member Services who is fluent in Korean to join our team. As Member Services, you will play a crucial role in providing support and assistance to our Korean-speaking customers, ensuring their satisfaction and helping them make the most of their travel experiences.

Responsibilities

• To actively contribute to the company vision of making holiday dreams come true by being responsible for providing high standard services to achieve high satisfaction, positive word of mouth, good customer experiences. As part of the job, responsible for developing/adapting feasible working process of Member Services.
• Process all Member bookings efficiently and within a timely manner via all communication channels including e-communication.
• Assist with the development of working processes and operating SOP’s, supervise.
• Follow company processes ensuring member engagement.
• Maintain a good relationship with Korean developers: The candidate must be able to foster and maintain strong professional relationships with Korean developers, ensuring collaborative and efficient work processes.
• Effectively deliver member engagement programs to members and guests.
• Effectively deliver new-Member onboarding program.
• Assist with the distribution of Member Kits to Members.
• Assist with providing regular reporting requirements to Corporate.
• Deliver 1-1 Member Education Program.
• Understand and instill branded service standards, company system and processes, then adapt and localize owner service to maintain member satisfaction at a high level.
• Efficiently respond to inbound online messaging Member servicing platforms within a three hour turnaround.
• Efficiently manage response times to all Member Servicing e-communication channels including Email / online messaging for SEA region within a three-hour turnaround.

• Fluency in both Korean and English, Mandarin highly desired.
• 3-5 years previous experience in a customer service or hospitality role is preferred within tourism, education, or travel industries in Sales.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to handle a high volume of customer inquiries with professionalism and patience.
• Knowledge of travel industry products and services is a plus.
• Ability to work in a fast-paced and dynamic environment.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize tasks effectively.
• Flexibility to work in shifts and weekends as required.

At Travel + Leisure, we provide excellent benefits on top of competitive salary!

• fun, inclusive work environment
• learning and development opportunities
• travel and lifestyle discounts

Are you an experienced Office Administrator with a passion for organizing and improving office operations? Do you thrive in a fast-paced environment and enjoy taking on a variety of responsibilities? If so, we have a fantastic opportunity for you!

Travel + Leisure Tokyo Team is seeking a highly skilled and detail-oriented Senior Office Administrator to join our team. As a Senior Office Administrator, you will be responsible for managing and coordinating administrative tasks to ensure the smooth operation of our office. You will actively contribute to the company vision of making holiday dreams come true by providing superior customer service to all owners and guests. You will be responsible for managing and overseeing efficient operations relative to the Sales operations.

Responsibilities

• Manage & oversee all operational matters relating to the Sales administration function of their respective office.
• Manage and maintain business / partnership relationships with a focus on corporate & marketing teams
• Maintain the highest level of customer service to ensure all needs for the owners and guests are met.
• Manage and maintain the documentation requirements relating to the selling process.
• Oversee the responsible cash handling and direct deposit transactions for the sales site and ensure security of all finances and cash
• Oversee efficient management of stock control and order management
• Reviews and update, when necessary, SOPs in line with changes from the business.
• Ensure all communication of necessary points is carried out clearly and concisely
• Liaise with sales teams regarding any problems or complaints that arise
• Maintain exemplary grooming including fresh, ironed uniforms, wear name badge and ensure that personal hygiene standards are maintained at all times
• Be punctual when arriving at work and returning from meal breaks
• Employees must not willfully place at risk the health and safety of themselves or any other persons in the workplace and to not willfully or recklessly interfere with or misuse anything provided for health and safety
• Display a Count On Me! service to all internal and external parties
• Display innovation through inspiring, creating and improving processes and products.
• Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
• Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.

• High School diploma or relevant work experience
• Proven experience as an Office Administrator or similar role.
• Knowledge and understanding of OH&S
• Ability to work a flexible schedule, including nights, weekends, public and school holidays.
• Timeshare experience a benefit but not required
• Demonstrate good customer service
• Must be energetic and express the Count On Me philosophy at all times
• Must be self-motivated, being able to manage multiple tasks
• Must be well organized and able to perform under stressful situations
• Web based application management
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite and office management software.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion and professionalism.
• Strong problem-solving and decision-making abilities.
• Ability to work independently and as part of a team.
• Flexibility and adaptability to changing priorities and deadlines.
• Proactive and self-motivated with a positive attitude.

At Travel + Leisure, we provide excellent benefits on top of competitive salary!

• fun, inclusive work environment
• learning and development opportunities
• travel and lifestyle discounts

Are you a detail-oriented individual with a strong analytical mindset? Do you have a passion for working with data and generating insights? If so, we have an exciting opportunity for you!

Travel + Leisure Global Support Services Philippines is seeking a talented Business Analyst with expertise in Compensation & Reporting to join our team. As a Business Analyst - Compensation & Reporting, you will play a key role in analyzing and managing our compensation programs, as well as providing reporting and insights to support decision-making.

Responsibilities

• Prepare weekly, monthly and annual bonus calculations, converting raw data into required payments via MS Excel models for submission to payroll.
• Perform the issuing of bonus advices to relevant staff for the above calculations.
• Assist with the modelling of current & future bonus plans and assess financial implications in line with set targets. Participate in the design and management of compensation programs, including salary structures, incentives, and bonus plans.
• Ongoing and proactive communication with a range of stakeholders across all hierarchy levels in multiple countries to explain calculation models, address ad hoc queries with confidence, clarify while maintaining confidentiality.
• Understand and monitor KPI's and underlying data and support the ongoing improvement of pay plans.
• Produce regular and ad hoc reports, including key KPI's, variance analysis.
• Extract and review source data and resolve queries with relevant business stakeholders.
• Perform the calculation of month end accruals, prepare and review relevant journals for month end reporting.
• Collaborate with cross-functional teams to gather data and insights for compensation analysis and reporting. Provide ongoing support to the Financial Planning and Analysis Team.
• Display innovation through inspiring, creating and improving processes and products.
• Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
• Analyze compensation data and market trends to ensure competitive and fair compensation practices.
• Generate and maintain reports on compensation metrics, such as salary benchmarking, salary increase budgets, and employee performance.
• Develop and deliver presentations and recommendations to senior leadership based on compensation data.
• Support the implementation and maintenance of HR systems related to compensation.
• Conduct ad-hoc analysis and provide insights to support various business initiatives.
• Maintain up-to-date knowledge of compensation regulations and compliance requirements.

• Bachelor's degree in Business, Finance or Accounting, or a related field
• CPA/ CA certified preferred
• Proven experience as a Business Analyst or similar role, with focus on compensation and reporting, with at least 5 years of work experience in the field of Compensation Analysis, Business Analysis and/or Management Accounting
• Strong analytical and problem-solving skills
• Proficient in data analysis and reporting tools
• Strong understanding of compensation practices, including salary analysis and benchmarking
• Excellent written and verbal communication skills
• Ability to work collaboratively and effectively with cross-functional teams
• High level of attention to detail and accuracy
• Ability to manage multiple priorities and meet deadlines
• Advanced proficiency in Microsoft Excel

At TNL Clark, we provide excellent benefits on top of competitive salary!

• fun, inclusive work environment
• medical insurance with dental benefits
• shuttle service in certain drop/pick up points
• learning and development opportunities
• travel and lifestyle discounts
• social events and charity events