Total 104 job vacancies by Cermati.com

• Manage and responsible for the Collection Operations of the company
• Liaise with Superior (Risk Management Head) as well as other top management
• Ensure that the company runs with legality and conformity to established regulations
• Review regularly the efficiency of collection process, policies and people through data driven analysis, and apply improvements
• Collaborate with various functions (Product, Engineering, HR, Finance, Marketing, Collection, Risk Modelling, and Business Intelligence) to boost efficiency and productivity
• Review and adjust operational budgets to balance between cost vs credit loss (as well as company profitability)
• Manage customer support processes and manage them to enhance customer satisfaction
• Responsible for staffing, resource allocation, KPI & Target setting and measurements. Ensure capacity of credit operation is planned well to meet the growth target of the company.

• Interpreting data, analyzing results using query, data statistical techniques.
• Create robust, reusable data querying, transformation, and visualization processes using tools such as Excel, SQL, Big Query, Python, R and other big data tools.
• Develop analytical reports and represent large, complex sets of data through visual representation.
• Present information in a way that drives fact based decision making.
• Propose and define new business process improvement opportunities based on the data to drive business impact.
• Work with management to prioritize business and information needs.

• Melakukan pendekatan dengan konsumen untuk memberikan informasi mengenai produk Paylater
• Melakukan penjualan produk produk Paylater
• Memberikan pelayanan, menjelaskan produk, pengisian aplikasi serta keuntungan menggunakan produk Paylater
• Mencapai target akuisisi
• Melaporkan hasil penjualan (daily)
• Follow Up (melengkapi) kekurangan data pada formulir aplikasi

• Melakukan pendekatan dengan konsumen untuk memberikan informasi mengenai produk Paylater
• Melakukan penjualan produk produk Paylater
• Memberikan pelayanan, menjelaskan produk, pengisian aplikasi serta keuntungan menggunakan produk Paylater
• Mencapai target akuisisi
• Melaporkan hasil penjualan (daily)
• Follow Up (melengkapi) kekurangan data pada formulir aplikasi

• Melakukan pendekatan dengan konsumen untuk memberikan informasi mengenai produk Paylater
• Melakukan penjualan produk produk Paylater
• Memberikan pelayanan, menjelaskan produk, pengisian aplikasi serta keuntungan menggunakan produk Paylater
• Mencapai target akuisisi
• Melaporkan hasil penjualan (daily)
• Follow Up (melengkapi) kekurangan data pada formulir aplikasi

• Melakukan pendekatan dengan konsumen untuk memberikan informasi mengenai produk Paylater
• Melakukan penjualan produk produk Paylater
• Memberikan pelayanan, menjelaskan produk, pengisian aplikasi serta keuntungan menggunakan produk Paylater
• Mencapai target akuisisi
• Melaporkan hasil penjualan (daily)
• Follow Up (melengkapi) kekurangan data pada formulir aplikasi

• Contribute to all aspects of the software development lifecycle including design, development, documentation, testing and operations
• Create code that's easy to read and maintain
• Work with your team to maintain, improve and clean your code
• Review each other's code and learn the software engineering best practices here
• Deliver good quality code in a reasonable timeline. 

The following technical skills are preferred

• Prior experience in data engineering is preferred but not required
• Strong hands-on experience in Java is required. Must have shipped multiple projects with a major hands-on contribution to each project.
• Experience in Big data technologies is preferred but not required: Hadoop ecosystem (MapReduce, Spark, Kafka)
• Experience in different storage technologies preferred but not required: OLTP like Postgres, OLAP like Redshift, Google BigQuery, NoSQl like Redis, HBase, Kafka
• Experience in Google Cloud Platform is preferred but not required
• Good knowledge of linux and various performance monitoring techniques for CPU, memory, disk and network is preferred

• Melakukan pendekatan dengan konsumen untuk memberikan informasi mengenai produk Paylater
• Melakukan penjualan produk produk Paylater
• Memberikan pelayanan, menjelaskan produk, pengisian aplikasi serta keuntungan menggunakan produk Paylater
• Mencapai target akuisisi
• Melaporkan hasil penjualan (daily)
• Follow Up (melengkapi) kekurangan data pada formulir aplikasi

Candidates would be leading a team of talented but possibly inexperienced engineers, along with experienced staff engineers who will look to you for overall direction. Typically candidate will combine good communication and people management skills with a strong tech background

Candidates should show great care in running production systems such as:

• Put in place relevant processes and SOPs such as, on-call SOPs, runbooks, alerting and monitoring systems etc.

• Identify and prioritize tech debt issues so that developer on-call load is kept under check

On a typical day, candidates would be spending 25% of the time on project management, 25% of the time doing people management (1:1s, discussing career progression with reportees etc) and 50% of the time on requirement gathering, high-level design, low-level design, roadmap etc.

The candidate should be able to work with staff engineers to design high-performance, maintainable, extensible data processing pipelines to solve business problems. Here are some example business problems:

> "We want to reduce the time for productionizing experimental machine learning features to 1 day"

> "We want to design a real-time pipeline that combines data from several sources so that we can monitor the performance of the ops team".

They should be able to translate the high-level design into a series of tasks that can be executed by other software engineers working in parallel. The high-level designs are usually design documents consisting of relevant block diagrams, UML diagrams meant to be consumed by other engineering leaders and software engineers.

They must be able to work with international teams effectively. They will be required to communicate with:

• Clients who may not necessarily be software engineers (marketing teams, business development team etc)

• Software engineers and tech leads to communicate the design in a simple yet accurate language without compromising details.

• Evaluate Team Operation as quality assurance
• Giving Feedback
• Doing calibration meeting
• Create report result evaluation

• Responsible for sales targets in accordance with the area
• Daily visit to merchant and make good relationship with PIC store 
• Ensuring the program in its area runs well and the programs sales targets can be met
• To ensure placement POP material promotion in store
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Handle around 15-20 Sales Promoters
• Monitoring the daily activities of Promoters
• Conducting field team training and refreshment training for Promoter
   

• As part of Operation Team to minimize risk, detect and prevent fraud/complain and improving quality of all agents

• Monitoring and responsible for the overall Quality Assurance Process

• Liaise with QA Ops Manager regarding operation daily

• Review quality assurance policies and procedures

• Develop, recommend and monitor corrective and preventive actions

• Update internal policy & SOP based on new regulations from regulator

• Prepare reports to communicate outcomes of quality activities

• Identify and organize training needs to meet quality standards

• Coordinate collaborations with other departments.

• Conduct Internal and External calibration

• Monitoring and developing team performance and coaching team if needed

Job purpose

As part of Credit Risk Team to detect, prevent fraud and minimize risk.

Duties and responsibilities

• Review applicant’s documents
• Entry applicant’s data
• Conduct Phone Verification to verify customer’s data and documents
• Maintenance data request reviewer
• Make sure all procedures are followed accordingly based on policy.
• Coordinate collaborations with other departments.

• Menelepon dan melakukan verifikasi data ke customer
• Menawarkan produk-produk finansial via telepon
• Mengisi formulir dengan menggunakan program komputer yang tersedia
• Memastikan data aplikasi terisi dengan lengkap
• Memastikan customer yang mendaftar ditindaklanjuti dengan cepat dan tanggap

• Mengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 60 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan.
• Menegosiasikan opsi pembayaran yang sesuai kepada nasabah
• Memonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar.
• Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantor
• Memastikan semua data pelanggan benar termasuk nomor telepon dan alamat
• Melaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan. Membuat catatan atas setiap aktivitas penagihan ke dalam collection system.
• Melakukan koordinasi dengan pihak internal collection maupun unit terkait sehubungan dengan penanganan debitor