Total 62 job vacancies by Believe

This position is responsible for the operational and transactional actions of the employee life cycle at Believe. Role includes assisting in end-to-end HR processes, applying company policies, process adherence, and managing internal HR systems. To be successful in this role, you should have extensive HR experience in HR operations roles and good knowledge of HR Information System.

This position reports to the Manager – People Operations

Responsibilities:

Onboarding and Induction:

• Plan and coordinate with new hire Onboarding and induction programs
• Ensure the smooth transition of new employees in Believe
• Manage the complete process of employee documentation and data management
• Data Maintenance of new hires for compliance and benefits enrolment and documentation
• Ensure smooth On-boarding process in respect to the system data mandates

HR Operations & Employee Life Cycle:

• Maintain employee records and ensure compliance with data protection regulations
• Assist in queries related to employee benefits (Insurance & Leaves)
• Timely maintenance of employee files & documentation (Internal Audits)
• Ensuring accuracy in employee Life cycle events like confirmations, internal movement and separations / exit formalities
• Miscellaneous requirement – Ex. Bonafide / Visa Letters

Leave Governance (Attendance Management) and Reporting:

• Manage employee attendance records and ensure timely updates in the leave management tool
• Monitor employee attendance and leave requests, and ensure compliance with company policies and labor laws
• Prepare attendance reports

Payroll Management & Statutory Compliance:

• Assuring data hygiene & maintain accurate payroll data
• Manage end to end payroll processing for all employees
• Ensure payroll process is completed within timelines and accuracy
• Accountable for flexi payments and validations of actual proofs & claims submissions
• Adhering to the payroll statutory compliance and company policies
• Preparing regular reports related to payroll and statutory compliance
• End to End liaising with the statutory compliance team and the tax vendor to support and ensure smooth and error free process
• Assist in audit requirements

What we are looking for:

• 4+ years of Payroll and People Operations experience.
• Detail oriented resource with hands on experience into HR Operations, Payroll Management and Employee Life Cycle
• Proficiency in Advanced Excel skills such as Pivot table, Vlookup, Hlookup & Macros
• Must maintain confidentiality and sensitive data / information
• Hands-On experience in operating on HRIS
• Good communication and interpersonal skills

Apply: Interested applications can email in their resumes at chandani.veera@believe.com or reach out to us at +91 9987373636.

Within the Label and Artists Solutions team, you will contribute to Believe’s success by acquiring new clients and implementing local sales strategy, designed with the Business Development Leader, through:

• Sourcing and building a pipeline of new artists and/or labels
• Negotiating deals with qualified leads, in compliance with defined business rules, complexity of local market
• Adapting to service innovations and increasing complexity in deal structure
• Monitoring your performance using tools and dashboards
• Ensuring streamline communication with all stakeholders
• Ensuring the best transition with the team that will handle customer’s day-to-day relationship and support (especially account management team)

As an Artist Support Specialist, you will work directly with TuneCore artists to help them distribute their music online, answer their questions, and resolve any issues they have about their service. In this role, you will primarily support our growing India market:
 

• Answer customer emails, DMs, and phone calls to help artists distribute their music, and to use other TuneCore services
• Resolve issues and questions customers have about TuneCore products and services
• Work within TuneCore’s administrative system to update and correct account issues; cancel account content as needed
• Product account management
• Provide reporting on customer and product issues
• Work with a team on special projects as needed
• Report technical and communication issues in order to better service TuneCore artists
• Perform other duties as assigned by management

As A&R Manager, your focus is on intensively maintaining your existing contacts in the scene, identifying the key drivers of music trends and continuously optimizing the deal options for the Artists. You have a spirit of optimism, you will identify up and coming talent across all relevant channels. You will also conduct transparent and fair contract negotiations with artists and labels, which include increasing the value for both sides as the top priority. With your vision you will not only occupy a key position in Believe portfolio, but also play a crucial role in shaping the Thai Regional music landscape.

Utilising your network, market analysis, business and artist relations, you will be able to source and identify artists who would be suitable for Artist Services. Carrying out first discussions with the artists and their management, you will be able to identify their needs and share the perfect offer with your Local Head of Artist Services. You will be in charge in the contract negotiation and coordinate the transfer of the artists to our project management team.

1. Identify Emerging to Top Artist at the earliest stage

• Audit and Identify Emerging to Top Artists trends
• Monitor Believe and public tool analytics for talent detection
• Build partnerships with a network of talent detection third parties

2. Qualify Artists Services expectations, career projects and releases plans

• Carry out meetings with prospective clients to pitch our services and follow up through to offer negotiations
• Present deals to your local internal team and coordinate with Head of Artist Services to validate deal offers
• Able to close the key deals until final contract signing with the support from central legal team.
• Coordinate the artist handover to the marketing & project managers team

3. Identify market trends and market dynamics and report to the management

• Build strong relationships with artists, management and the local industry
• Analyse the impact of spend and structure of artist offers

Utilising your network, market analysis, business, label, and artist relations, you will be able to source and identify labels & artists. You would have the opportunity to develop your career by working cross-functionally with our international team across the globe, have access to the best-in-class innovative music technology products in the music industry.

As the Business Development person for Believe in Japan, you will define and implement the sourcing and acquisitions strategy for labels & artists. Carrying out first discussions with labels and artists and their management, you will identify their needs and share the perfect offer with our Local Head of Label & Artist Solutions. You will take and lead the contract negotiation.

If you are someone who like to be part of a new business launch in a fast-growing international company, don’t hesitate to apply and meet us!

Responsibilities:  

1.     Develop your Music Industry Network and Identify key labels & artists:

• Contribute to company growth by sourcing label & artist leads in the Japan market from all types and levels by utilizing your network.
• Support the improvement of Japan’s business strategy and execution with Head of Label and Artist Solutions (LAS).
• Develop localized key sales tools to enable Sales team to approach prospect businesses.

2.     Qualify label & artist potential, tailor offer to prospects and close deals:

• Assess label & artists potential, estimate deal value, and collect information to manage the sales pipeline in compliance with defined business rules.
• Build knowledge of company’s different types of deals to cater to label & artist needs
• Manage and update company’s CRM system daily. 
• Present opportunities to your local teams and coordinate with Head of LAS to validate deal offers.
• Carry out meetings with prospective clients to pitch our services and follow up through negotiations until signing, working with the local team.
• Analyze and report progress, and seek constant improvements with the team.

3.     Identify Market Trends and market dynamics and report to management: 

• Audit and identify emerging label & artists market trends by attending meetings, gigs, showcases, conferences, and other events to represent Believe and your key clients.

• Build strong relationships with labels, artists, management, and the local industry (music lawyers etc.).
• Inform internal team about market evolution.

4.     Alignment of clients and internal stakeholders:

• Ensure streamlined communication with all stakeholders
• Ensure the best transition with the team that will handle customer’s day-to-day relationship and support (especially account management team)

1. Assess and give recommendation based on audience/target market of our artist and their Social Media platforms
2. Crafting highly effective wording to boost conversion rate in various digital marketing activation (newsletter, smartlink, and media buying assets)
3. Monitoring the digital performance based on content creation relate to artist’ release campaign plan
4. Provide data analytic for targeted artists in their Social Media and Video Platform (Youtube and Tiktok)
5. Check Artist’s Social Media in Pre-Release H-12 and Post Release according to planned
6. Regulary monitor Key Opinion Leaders (KOL) in Social Media (include Tiktok) and share the update to team
7. Update internal with the trend in social media locally in Instagram, Tiktok, and other platforms

Believe is looking to hire a Customer Reporting Specialist team member to deal with Customer reporting to both Believe's artists and labels in LAS (Labels and Artist’s solutions). The position will be based in the Mumbai office and is part of the Finance Operations Department, reporting to the Finance Operations Senior Leader in Believe Mumbai office and working closely with customer reporting team based in France office. The member would work with the objective of operating payments to all labels and artists worldwide, with high quality of service.
 

The candidate would be expected to perform the Level 2 support in which the daily missions would include:
 

• Management of the entry, monitoring, and control of the royalty amounts of advances contractually offered to our producers (Labels and artists) in the tools.
• Handling complaints and/or questions from our clients about their royalty statements (royalties and advances)
• Coordinate and Make sure to identify the source of problems with the help of other departments (Contracts, Supply Chain, Tech, Accounting, Management Control)
• Able to do detailed analysis of royalty reports using tools such as CSV, Excel, EM Editor to calculate and make adjustments if and wherever necessary.
• Daily assisting the Level 1 support team in English Language (French will be a Plus), in compliance with the defined SLAs by central customer reporting team.
• In charge of communicating the statuses to the label managers or the level 1 support team so that they can respond to customers.
• Participate in the contribution of the production of monthly KPIs and in the deployment and evolution of the internal systems for finance operations.

As part of the Contract and Account Management team, Believe is currently looking for a Contract Management - Senior Administrator based in India. Working within our international CAM team based in Luxembourg , the candidate will perform the following tasks in accordance with the established work rules and procedures for all Business Units which includes: 

• Reviewing, validating, and electronically signing contracts, contractual annexes and amendments for LAS and Artist Services.
• Checking producer data and legal entities in contracts as per KYC procedures.
• Checking contractual terms and related approvals.
• Act as business partner to support Sales teams in the contractual workflow (CLM and Ticketing Support).
• Analysis and processing of contractual deviations from standard clauses.
• First-level analysis of contract operability to ensure proper execution of the contractual commitments.
• Manage the contractual workarounds by respecting SLA's and committing to improve KPI's and Signature lead times.
• Management of contractual data in our back-office tools (Account settings, Royalty tool settings in "Details").
• Processing of ad-hoc requests to assist sales/legal teams (contract migration, amendment campaigns/correction of contractual data, onboardings etc.).

As part of its Content Operations business, Believe's TuneCore Service is currently looking for a Content Quality Administrator of TuneCore in Mumbai, India. Working within our international Content team, the candidate will perform the following tasks, both internationally and for the local market, specifically focusing on the music content of TuneCore which includes:

• Responsible for validating and processing all releases within the specified timeline as per the stores' guidelines, ensuring that all commercial priority content is processed.
• Knowledge of song metadata essential details like genre, artists, cover art, lyrics & album information.
• Implement quality checks for all ticket responses (emails and replies) to TuneCore artists using Zendesk software.
• Ensure on-time customer support for all the clients in TuneCore with relevant solutions following the SLA.
• Keen interest in the music industry, new technologies, digital music platforms etc.

Main Missions

• Ensure contract renewal for our existing accounts
• Ensure customer satisfaction, engagement, and success

Within the Label and Artists Solutions team, you will be responsible for a portfolio of strategic clients and define with your manager the best solutions to maximize client satisfactions and services execution.  As the clients’ point of contact, you will be responsible for:

1. Delivering flawless service, and ensuring cross-functional collaboration of teams:
   1. Operational support (within internal team)
   2. Marketing optimization (with Editorial and Marketing Partnership teams)
2. Proactively providing the best strategic support (go-to-market strategies, quarterly business reviews, providing insights, etc.)  with the use of digital distribution knowledge
3. Fully comprehending the client needs and identify potential services to upsell
4. Participating in year-on-year development of customer’s revenue and gross margin through analyzing data from the dashboard and continuously monitoring the performance
5. Ensuring timely renewal of contracts

1. Account Management of Video Channels (YouTube, TikTok etc)

• Client support and meeting
• Elaboration of Business Reviews and analysis thanks to the YouTube CMS and our internal tools
• Support sales team in potential acquisition targets
• Development and execution of video content strategy to optimize performance across various platforms
• Application of Best Practices of audience growth solutions for artists’ and labels’ YouTube channels
• Implementation of video strategies for our producers across video platforms
   

2. Audience Development

• Strong focus on YouTube Channel Assessment across all video platforms
• Audience audit across DSPs and social media in order to develop the best content strategy
• Implementation of video and audience development strategies across video platforms
• Online rights management of producers’ catalogs on YouTube
• Effectively assert rights on official and fan-uploaded content to maximize revenue
• Optimization of YouTube Content ID on audio and video catalogs

Within the Label and Artists Solutions team, you will be responsible for a portfolio of strategic clients and define with your manager the best solutions to maximize client satisfactions and services execution. As the clients’ point of contact, you will be responsible to:

• Deliver flawless service and ensuring cross-functional collaboration of teams (Video channel management, Marketing, Customer Support etc.);
• Proactively provide best strategic support to clients periodically (go-to-market strategies, quarterly business reviews, providing insights, etc);
• Manage projects and propose the best audience development solutions,  content management, key campaign elements including PR, promotion and digital streaming strategy;
• Analyse and present sales performance to client using dashboards and tools;
• Fully comprehend the client needs and identify potential services to nurture and upsell;
• Keep customers up-to-date to Believe and other digital tools;
• Participate in negotiation of signing and renewal of contracts with customers

The People Business Partner plays a crucial role in aligning People strategies and initiatives with the overall business objectives of the organization. Serving as a strategic consultant to business leaders, the People BP focuses on fostering a culture of excellence, employee engagement, and organizational effectiveness. By understanding the unique needs of business, the People BP collaborates with key stakeholders to develop and implement People solutions that drive performance, enhance employee satisfaction, and support the achievement of business goals.

Strategic Partnership: Work closely with business leaders to understand their needs and goals. Develop HR strategies and solutions that align with the overall business objectives.

Employee Relations: Handle complex employee relations issues with sensitivity and professionalism. Conduct thorough investigations and resolve conflicts effectively.

Talent Management: Lead the talent acquisition process by sourcing, interviewing, and selecting qualified candidates. Ensure a smooth onboarding experience for new hires.

Performance Management: Design and implement performance review procedures to assess employee performance and development needs. Provide support and guidance to managers in conducting performance evaluations.

Compliance: Stay updated on legal regulations and industry best practices. Ensure all HR processes and procedures comply with relevant laws and regulations.

Reporting: Analyze HR metrics and trends to identify areas for improvement. Collaborate with the HR team to develop programs and policies that enhance employee engagement and productivity.

1. Establish sales strategy and source, qualify & sign new artists and labels

• Evaluate and establish contacts with potential labels/artists
• Participation in the negotiation and signing of partnerships with customers and proposal of best deal structure
• Analyse and track digital streaming performance, in-app placements and other related business processes

2. Grow, retain and delight existing labels/artists

• Grow content for labels/artists and optimize content performance on the platform through strategic actions and use of Believe's tools
• Coordinate with regional and global Editorial Marketing Partnership and Video Audience Development teams to obtain the best platform resources for customers
• Ensure optimal retainment of existing artists and labels on the best partnership structure
• Delight existing artists and labels with structured reviews and understand the real needs of customers with a quick response, and iterative improvement of service quality

As part of its Content Operations team, Believe is currently looking for a Content Quality (Ingestion) Administrator. Working within our international Content team, the candidate will perform the following tasks:

• Ingesting/Uploading and submitting digital music metadata content of labels/artists, in accordance with the rules outlined by international digital music stores (training will be given)
• Check and verify all metadata submitted by labels and artists.
• Ensuring that the content is processed as soon as it is submitted by the labels/artists by coordinating with the respective content team
• Ensure the quality check of the release which includes metadata and thumbnail guidelines to be adhered while submitting/uploading the releases.
• Ensure proper coordination with the central team of Believe for the release ingestion and validation process.