Total 43 Senior Executive level Quality Assurance / Control job vacancies in Cape Town

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Get to know our Team

The Interactive Communication team at Grab develops and enhances the ways our users connect and interact across our platform. We specialize in a diverse range of communication technologies that facilitate seamless interactions between riders, drivers, and customer support agents. Our expertise extends beyond traditional voice and chat solutions to include innovative communication tools designed to improve the user experience. As a team, we are dedicated to pushing the boundaries of communication technology, ensuring reliability and effectiveness in every interaction. By joining us, you will help enhance the seamless integration of these technologies, ensuring they meet the dynamic needs of millions of users daily, thus maintaining Grab’s commitment to excellence and user satisfaction.

Get to know the Role

As a QA Engineer in the Interactive Communication team, you will ensure that our communication technologies meet the high standards of functionality and reliability that our users expect. In this role, you will be directly involved in the testing of various interactive communication tools, from initiation through to deployment.

Your key responsibilities will include designing and implementing test plans, executing test cases, and identifying bugs in platform and product. You will work closely with software developers and product managers to understand product requirements and ensure that the final products are defect-free. Additionally, you will be instrumental in developing automated tests to streamline our testing processes.

The Day-to-Day Activities

• Conduct functional and regression testing across iOS, Android, API, and Web Applications to ensure application quality and performance.
• Execute both manual and automated test cases for functional and regression testing. Additionally, develop and maintain automated test scripts to improve testing process efficiency.
• Create detailed test plans that outline testing strategies and tools for ensuring product quality.
• Responsible for test design of user scenarios, test cases, checklists, prepare test environments, execution of functional tests (automated and manual), reporting and tracking defects.
• Maintain and update regression test suites as necessary.
• Estimate, prioritize, plan and coordinate testing activities.
• Collaborate closely with engineering teams, product owners, designers, test leads to identify opportunities for enhancing testing efficiency, expanding test coverage, and increasing product reliability.
• Participate in technical reviews to provide a QA perspective, ensuring that all aspects of product quality are considered and addressed before release.
• Provide accurate test estimates, diligently record and track defects, and report on them to clearly communicate the status of sprints and overall platform stability.
• Verify production issues and coordinate with relevant teams to facilitate prompt and effective resolutions, ensuring minimal impact on system performance and user experience.

Qualifications

The Must-Haves

• 5+ years of experience as a Quality Assurance Engineer.
• Deep understanding of Software Quality Assurance (SQA) methodologies and practices.
• Proven experience in designing high-level scenarios and comprehensive test cases for mobile & web applications
• Hands-on experience in functional testing for both mobile and web applications
• Proficiency with bug tracking and test management tools (e.g., JIRA, TestRail).
• Proficiency in at least one programming language such as Java, Python, JavaScript or C#
• Hands-on experience with Behavior-Driven Development (BDD) frameworks such as Selenium Cucumber, JBehave, and Serenity.
• Proficiency in API testing tools such as Postman, SoapUI, RestAssured, or similar.
• Experience with major test frameworks including Selenium, REST-Assured, JUnit etc.
• Experience with mobile test automation tools like Appium, UIAutomator, XCUITest etc.
• Practical experience with SQL for database interactions
• Familiar with Agile/Scrum methodologies.

The Nice-to-Haves

• Experience with CI/CD pipelines
• Experienced in testing VoIP and PSTN integrations in mobile applications
• Experienced in testing real-time messaging systems with a specific focus on assessing the reliability of message delivery within mobile environments.

Job Description & Requirements

You’ll get to:

• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with vendors, government agencies and teams to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Analyse and decompose complicated software systems and design a strategy to test these systems.
• Review Quality Assurance Plan and Test Strategy to provide timely and meaningful feedback.
• Ensure all required testing documentations are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.
• Conduct research on emerging test automation technologies that can optimize and accelerate the project delivery.

What you’ll bring to the team:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 5 years' experience in application exploratory testing and regression test automation, application performance testing, and/or application security testing. Hands-on experience in automating various types of tests such as unit tests, API tests, Integration Tests, UI Tests, and End-to-end Tests.
• Create and support test automation strategies and implementations
• Knowledge of test best practices, test methodologies and their corresponding tools.
• Must have strong troubleshooting and debugging skills
• Meticulous attention to details
• Strong analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates
• Curious, open to new ideas
• Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Excellent verbal communication and listening skills
• Experience in agile development environment will be an added advantage
• Experience in DevOps will be an added advantage
• Experience in Performance testing will be an added advantage

Senior/Regulatory Compliance Officer

Responsibilities:

• Ensure Sennheiser products are designed and verified to comply with country-specific regulatory laws and requirements in terms of Product Safety, EMC, RF, Energy Efficiency and Environmental regulations.
• Monitor, interpret, understand product related regulations, define processes to obtain and maintain certifications, provide guidance, and conduct training to internal stakeholders.
• Prevent compliance issues by collaborating with project teams, reviewing relevant data, identifying, and resolving issues.
• Stay current with trends in latest wireless technologies and applicable regulations.
• Develop/enhance compliance related systems/processes, manage compliance documents, tools, and related templates.
• Interface with external organizations, such as: test labs, certification bodies, authorities, agencies.
• Think beyond the box and anticipate regulatory compliance challenges, proactively communicate with internal stake holders and external authorities/agencies to achieve product certification/resolve issues for win-win solutions.
• Organize compliance program by preparing Certification plan, Marking matrix for products/packaging/user guides/product leaflets, Conformity assessment according to Sennheiser internal process.
• Coordinate and support product testing and application processes with outside agencies/authorities to gain successful market access and timely introduction of new products, establish processes to access new market according to sales and marketing needs.
• Manage complex projects with diverse scope by research & investigation, assessment & interpretation of policy / procedures/standards/regulations.
• Perform product safety evaluations based on country-specific requirements. Review & understand schematics, specifications to support and actively participate in design reviews.
• Prepare regulatory submission documents, Review marking/labeling text on product/packaging/user guide/leaflet, test reports, certificates, and declarations.
• Coordinate and support product submissions and documentation based on regulatory changes/product changes.
• Conduct product safety risk assessments related to design, processes, recommend appropriate risk mitigation measures, including process changes and lead initiatives across the stakeholders to improve and maintain product compliance, Coordinate Product Safety Factory Audits by external party.
• Prepare Technical Construction File, update Regulatory compliance status and maintain compliance database.
• Work with global team for alignment and common approach to compliance management.
• Generate company’s response to changes and follow up with appropriate areas to ensure required changes are implemented based on regulatory and legislative changes.
• Responding to customer requests regarding regulatory compliance questions/issues.

Pre-requisites:

• Electrical/Electronic Engineering, Bachelor’s degree with min. 5 years or Diploma in with min. 8 years of experience in regulatory compliance under consumer electronics (A/V, ITE/ICT products) with product development environment.
• Ability to recognize opportunities to improve regulatory compliance and propose practical solutions with respect to product safety/EMC/RF and processes.
• Strong written and verbal skills to create high quality technical assessment, reports, and procedures, good communication skills and ability to engage cross-functional teams, internal stakeholders and external agencies to manage product testing and certification.
• In-depth understanding and well versed to apply product safety requirements for class I, II and III equipment based on IEC 60065/60950/62368-1 standards Energy/Power source classifications, LPS, Insulation & Isolation, clearances & creepage distances, leakage current, thermal requirements, electric strength, Fire enclosure, Flammability class etc. to A/V, ITE/ICT products.
• Ability to translate safety standards clauses to technical design requirements, good understanding of electrical product safety and test methodology.
• Experience in analyzing systems, identify design weaknesses and hazards that might cause accidents, and make recommendations to resolve.
• Good knowledge of wireless technologies such as 2.4GHz SRDs, Bluetooth, WiFi 2.4 GHz/5 GHz, NFC, Qi technology applicable to consumer products.
• Experience in handling Lithium battery and External Power adapter certification.
• Proficient in legislation, knowledge of worldwide regulatory compliance standards, certification schemes, marking & test sample requirements, implementation processes etc.
• Creative thinking, problem solving and analytical skills to make decisions using data and prioritize solutions.
• Focused, meticulous, and willing to learn new requirements related to product compliance & regulatory affairs.
• Highly innovative, self-starter, flexible, dedicated team player and able to meet deadlines.
• Track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
• Process oriented with high attention to details and proven ability to manage multiple, competing priorities simultaneously.
• Passionate about product compliance work, willing to take challenges, share/coach others.
• Able to develop intercultural collaboration.
• Good knowledge and deep understanding in Product Safety, EMC & RF regulations and process for main countries in EMEA, North America, Latin America, APAC for consumer A/V or ITE/ICT products.
• Knowledge of test methodologies and test equipment used for regulatory compliance tests.
• Hands on with Bluetooth Qualification Process and SIG Listing.
• Knowledge of Environmental Regulations such as ErP, MEPS, RoHS, REACH, TSSA, Battery Directive, Packaging Directive, etc.
• Trouble shooting techniques related to compliance issues is added value.
• Usage of Product Data Management System (example: CIM Database or others).

Main responsibilities

As a Functional Tester:

• Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects utilizing defect tracking tool with priority and severity and alert the management
• Manage planning, communicate with stakeholders
• Prepare regular reports on test results
• Supporting the business users for User Acceptance Testing
• Supporting Operations team / Business Users team to complete the testing
• Managing testing at times when required and found the issues / testing not closing or moving as expected
• Lead Defect Management related actives

Qualifications and Profile

The position requires a minimum of 5-8 years relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Technical

• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders
• Strives to deliver the solution in the most effective and timely manner
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we seek for a Business analyst/tester to join our Core Banking IT department in charge of the development and maintenance of the International Core Banking System. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of understanding the requirements and to test the payment system of the bank which is Global Pay Plus – Sevice Platform (GPP-SP) from Finastra (previously D&H). The role will focus primarily on testing the various evolutions of the in-house solution together with the payment engine (GPP-SP).

Main responsibilities

As a Functional Tester:

• Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects utilizing defect tracking tool with priority and severity and alert the management
• Manage planning, communicate with stakeholders
• Prepare regular reports on test results
• Supporting the business users for User Acceptance Testing
• Supporting Operations team / Business Users team to complete the testing
• Managing testing at times when required and found the issues / testing not closing or moving as expected
• Lead Defect Management related actives

Qualifications and Profile

The position requires a minimum of 5-8 years relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Technical

• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Responsibilities:

• Assist in managing the performance and results of Quality Control and Assurance functions.
• Assist in leading, and mentoring Quality team to ensure productive and high-performance work environment.
• Develop, Implement, monitor and/or improve Quality framework and Standard Operating Procedures
• Implement and uphold food safety and hygiene standards; risk assessments; quality specifications; documentation and procedures to comply with SFA, Halal, FSSC 22000, HACCP etc statutory requirements and company policies
• Drive projects and initiatives to ensure compliance with Food Quality, Safety & Hygiene standards and requirements
• Support production team to trouble-shoot and resolve any product quality issues
• Ensure that all food safety, quality related and non-compliance issues are investigated and corrective measures are implemented and adhered to.
• Lead and coordinate internal/external quality audits with relevant parties
• Prepare Quality and Performance reports for submission to Senior Management
• Conduct Food Safety & Hygiene and HACCP related training to blue collared factory employees.

Job Requirements:

• Good understanding of SFA, FSSC / ISO 22K, GMP, HACCP, Halal and other food related requirements and regulations in Singapore
• Hands on experience in similar industry setting
• Good understanding of food safety, health and environmental safety audit requirements.

Education, Experience & Training

• Diploma/ Degree in Food Science/ Technology or equivalent
• At least 3 years of experience in the Food Manufacturing / Food Production industry
• Strong leadership, analytical, communication and problem-solving skills.
• Independent, proactive and meticulous

Please submit your detailed resume indicating qualifications, experience, current/expected salaries and availability to:

Human Resource Department

202 Pandan Loop,

TLF Building, Singapore 128390

URL: tlfood.com.sg

(Under the Fair Consideration Framework, Singaporeans will be considered first. We regret that only shortlisted candidates will be notified.)

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1. Deliver quality statutory and special Audit services including audit planning, internal control review and audit fieldwork
2. Demonstrate a thorough understanding of complex accounting and auditing concepts and apply them to the audit fieldwork
3. Able to provide practical value-added recommedations on internal controls and business processes
4. Ensure timely submission of reports and meeting tight deadlines
5. Perform any ad-hoc tasks assigned by superiors
6. Proficient in Microsoft Office, CCH ProSystem & FX Engagement
7. Must be willing to travel overseas if necessary

Job Description:

• To create and /or review and update existing SOPs in accordance with internal policy.
• To assist and develop, draft and review SOP’s
• Control, issue, reconciliation, and archive of GMP manufacturing documentation including batch manufacturing records and logbooks both manually and electronically. Printing, issuing and reconciliation of labels.
• Perform QA review and approval of validation lifecycle documentation (URS, DQ, IQ, OQ, PQ, PV) protocols and reports.
• Manage and maintain the existing system for continuous efficiency and improvement.

Responsibilities:

Documents, Records and Data Management:

• Drafting and updating of Standard Operation Procedures (SOPs)
• Ensure the correct and timely input of database entries;
• Overseeing the entire lifecycle of documents, from their creation and distribution to their eventual archiving.
• Maintains the document archival room; Responsible for filing and maintenance of all controlled documents and records;
• Checks format and conformance to document templates; Implementing version control measures, ensuring that the most up-to-date versions of documents are accessible.
• Addressing and resolving any technical issues related to document access, retrieval or formatting.
• Engaging in ongoing collaboration with different departments to coordinate document-related activities.
• Archiving older documents and efficiently retrieving necessary information when required.
• Provides additional support and assistance on tasks and projects as directed by management; Knowledge in management of electronic QMS is an added advantage.

Deviations, Change Control and Audits Management:

• Support deviations (e.g. test OOS, EM excursion) initiation, investigations and root cause analysis for product defects and quality lapses.
• Support change control and CAPA implementation.
• Support internal and external audits/inspections.

Supplier Qualiifcaiton:

• Carry out supplier validation audits remotely or on-site.
• Manage the root cause analysis and corrective actions process of supplier quality issues and Perform on-site supplier visits for investigation.
• Perform requalifacation of suppliers

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

You will be part of the GetGo Fleet Quality Team to oversee and manage GetGo’s fleet, partner workshops, and insurance-related matters. You will collaborate closely with our affiliated workshops and insurance providers to oversee fleet quality and delivery schedules, ensuring the delivery of the highest fleet quality to our users. You will also support the Trust & Safety (User Trust) team with quotations on accidents and damages.

Day to Day Activities

• Assess damages on GetGo vehicles and work closely with internal teams for any subsequent actions to be taken
• Manage and follow-up with affiliated workshops to monitor and ensure smooth delivery of GetGo vehicles in a timely manner
• Collaborate with various teams including but not limited to our Fleet Operations, Trust & Safety and Finance teams for issues pertaining to Fleet Quality
• Liaise with insurers pertaining to insurance matters such as accident reporting, investigation, and repudiation issues
• Generate quotations for accidents and damages to our fleet based on photographs provided by customers and our internal teams

Who We Are Looking For

• Minimum two (2) years of experience in either workshop or motor insurance environment within the automotive industry
• Ability to assess and prepare estimated accident and damage repair quotations preferred
• Excellent communication and interpersonal skills
• Familiar and comfortable working with MS Excel/Google Sheets

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong personal alignment with our GetGo Values:

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

1. Risk Management:

• Identify potential risks.

• Develop strategies and procedures to minimize risks.

• Ensure compliance with relevant regulations.

2. Performance Measurement:

• Evaluate the effectiveness of risk management and community engagement efforts.

• Monitor progress, analyze data, and prepare reports.

• Measure the impact of initiatives to support decision-making.

3. Compliance and Regulatory Affairs:

• Address internal audit matters promptly.

• Stay updated on laws, regulations, and industry standards.

4. Crisis and Reputation Management:

• Develop and execute crisis management plans.

• Respond to emergencies, incidents, or reputational challenges.

• Coordinate communications and actions to protect the organization's reputation and maintain community trust.

Requirements

• Min Diploma / University degree preferred.
• 3 years of relevant experience.
• Possess analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to build relationships and collaborate with diverse stakeholders.

You’ll get to:

• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with vendors, government agencies and teams to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Analyse and decompose complicated software systems and design a strategy to test these systems.
• Review Quality Assurance Plan and Test Strategy to provide timely and meaningful feedback.
• Ensure all required testing documentations are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.
• Conduct research on emerging test automation technologies that can optimize and accelerate the project delivery.

What you’ll bring to the team:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 5 years' experience in application exploratory testing and regression test automation, application performance testing, and/or application security testing. Hands-on experience in automating various types of tests such as unit tests, API tests, Integration Tests, UI Tests, and End-to-end Tests.
• Create and support test automation strategies and implementations
• Knowledge of test best practices, test methodologies and their corresponding tools.
• Must have strong troubleshooting and debugging skills
• Meticulous attention to details
• Strong analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates
• Curious, open to new ideas
• Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Excellent verbal communication and listening skills
• Experience in agile development environment will be an added advantage
• Experience in DevOps will be an added advantage
• Experience in Performance testing will be an added advantage

Job Responsibilities

· Lead in the implementation of Quality Management System in accordance with internal company policies and procedures, cGMP and other international regulations.

· Update complaints retrieved from various sources to complaint log in a timely manner and escalate complaints into the CAPA system following review.

· Participate in Product Quality activities by reviewing test protocols, reports, batch records and analytical data to ensure product quality meet the specified requirements.

· Review OOS investigation, deviation, CAPA and risk management for products as required.

· Review product quality documents and provide documents related to product quality upon request.

· Draft and review Quality Technical Agreements

· Provide management with quality data and trends as required.

· Lead internal audits to ensure the effective implementation of Quality Management System as required.

· Lead audits in DS and DP CMOs to ensure compliance to all relevant guidelines, regulations and agreements.

· Provide training and guidance to personnel on quality assurance procedures, regulations, and best practices.

· Mentor junior QA staff and contribute to their professional development.

· Any other duties as assigned by supervisor.

Education/Qualification

· Degree in Engineering (Biomedical) or Degree in Science (Biology, Chemistry,

Bio-engineering)

· Experience in quality function dealing with Biopharmaceuticals with 3 to 5 years experience.

· Experience in Bioprocessing Technology (Upstream and Downstream operations).

· Minimum of 3-5 years of experience in pharmaceutical quality assurance, with a focus on product quality management and compliance.

Skills preferred

· Strong analytical and problem-solving skill

· Good computer skills, inclined to adapt to technology efficiently.

· Results-oriented, multi-tasking, quick learner

· Works independently and well under tight deadlines

· Good knowledge and thorough understanding of cGMP, FDA regulations, ICH guidelines, and other relevant regulatory guidelines and quality standards.

· Strong analytical skills and attention to detail, with the ability to critically evaluate data and identify trends.

· Excellent oral and written communication skills, with the ability to effectively collaborate with cross-functional teams and communicate complex issues to diverse audiences.

· Proven track record of conducting audits, investigations, and implementing corrective actions.

· Team-player

Description:

Are you a financial crime solution consultant with data analysts skills? Come work with a dynamic team of solution consultants at one of the market leaders in financial crime prevention and detection, and help our customers catch money launderers and fraudsters so we help make this planet a better place!

Oracle Financial Crime & Compliance Management solutions (FCCM) equip over 70% of Global Systemically Important Financial Institutions (GSIFS) and a good number of other large financial institutions as well. Our market leading financial crime and compliance solutions suite underpins Anti-Money Laundering, Operational Risk, Enterprise Fraud and Regulatory Compliance programs at more than 150 leading financial institutions globally.

Our group employs Subject Matter Experts (SME’s), financial engineers, software developers and product managers as well as data scientists, all of whom are focused exclusively on developing advanced analytical applications for the Financial Crime industry.

All analytical applications we develop are developed to run on a common infrastructure platform, and the platform includes machine learning, Big Data processing and other core capabilities which support application use cases.

Applicants should be Senior Solution Architects or Solution Specialists in the Financial Services industry with a focus on Financial Crime (Anti-Money Laundering, Terrorist Financing, Fraud) and Compliance Management, with significant experience of helping businesses transform their IT approach – for example by transforming to a standardized, consolidated and more agile technology architecture, application modernization and rationalization, or exploitation of data.

The Solution Consultant will bridge the gap between business and technology – speaking the value language of business and technology C-level individuals. They combine a deep understanding of technology, applications, industry best practices, business processes and architectural patterns to drive IT transformation initiatives that meet the business objectives of our customers.

Ideal Candidates will be seasoned senior level professionals who not only possess deep experience in Banking, Capital Markets and/or Insurance Financial Crime operations, but also significant experience in technology transformation and analytical applications.

Responsibilities:

• Contribute to and drive largest Financial Crime and Compliance deals as directed by regional sales heads and presales / solution leaders with rigorous sales focus.
• Work in collaboration with local account team (X-stack – hardware, technology and applications), Global Client Advisors
• Lead all consultative selling enabling services including domain architects, sales consulting & Industry Solutions Group (ISGs).
• Exercise creativity, independent judgment and business acumen in selecting methods and techniques to design non-routine and very complex business solutions utilizing FSGBU and broader Oracle products and technology to meet customer needs.
• Having the gravitas to interact with all roles at customer – including CCO, CRO, CIO, CTO, CDO, IT Architects, technical staff and other key representatives
• Articulate case for change
• Lead detailed discovery analysis
• Conduct repeatable strategy, architecture, roadmap and planning workshops
• Provide assessment of current state architecture and recommendation of future state architecture
• Identify and evangelize key business and technology benefits of adoption
• Provide roadmap and migration methodology and identify quick wins
• Advise on organizational impact of solutions
• Remain fully aware of relevant architectural programs and assets from Oracle worldwide
• Remain aware of all relevant product developments and references – both at Oracle and at competitors
• Represent Oracle the Financial Crime and Compliance Management LoB at industry events

Skills required:

• A background in banking, capital markets and insurance Financial Crime and Compliance Management domain areas, in both traditional Financial Services institutions and Fintech organisations. Additionally, FinCrime software vendor experience is a plus
• Knowledge of Graph Theory, architecture and technology
• Specific knowledge in Oracle’s FCCM solution, including recent enhancements in the areas of Customer Screening, Transaction Filtering, Graph Analytics and the use of Big Data architectures is a plus
• Good knowledge of the FinCrime competitive landscape e.g. Norkom/Detica, NICE Actimize, SAS, Feedzai, Quantexa, Neo4J or Tiger offerings
• Awareness of South-East and North Asia Financial Crime regulations
• Knowledge of different payment systems/formats used across the world
• Technical knowledge in real-time and service interfacing of systems
• Excellent communication skills with prospects and customers
• Presentation and product demonstration experience, covering C-level, Business Analysts and User Community, and Technology organization.
• Professional Services / Consulting / Implementation / Project Management experience a plus
• Previous value-based, consultative selling experience preferred
• Ability to travel frequently within Asia is required (and globally as the case may be)
• BA/BS degree in related field
• ACAMS Certified Financial Crime Specialist

1. Deliver quality statutory and special Audit services including audit planning, internal control review and audit fieldwork
2. Demonstrate a thorough understanding of complex accounting and auditing concepts and apply them to the audit fieldwork
3. Able to provide practical value-added recommedations on internal controls and business processes
4. Ensure timely submission of reports and meeting tight deadlines
5. Perform any ad-hoc tasks assigned by superiors
6. Proficient in Microsoft Office, CCH ProSystem & FX Engagement
7. Must be willing to travel overseas if necessary

Position

In a challenging and multicultural environment, we seek a Business Analyst / QA to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System of CACIB. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications & test scenarios/cases, maintaining and building the payment system of the bank. The role will focus primarily on functional analysis and quality assurance of the build and delivery required for the evolutions of the in-house or vendor’s solution.

Main responsibilities

• Executing Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Multi-tasking: Work in Agile – Scrum environment as a BA & QA. Should be able to refine/groom future stories & perform BA tests within the sprint time-box.
• Managing the requirements and provide design options for the solutions available and guide the team.
• Evaluation of alternative IT solutions and provide appropriate recommendations.
• Provide Payments domain expertise to help define a viable business solution, working with the key business sponsors.
• Ensuring that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project plans resulting from change requests, adhoc projects, or technology issues.
• Coordinating with various users groups and interface teams and getting them on board as interface services for various financial services.
• Managing stakeholders, risks, issues, quality, and project controls.
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Involve in QA activities when needed.
• Provide functional Guidance to the Team, working closely with developers/Tech Leads for assisting in resolution of queries

Professional Skills and Qualifications

The position requires a minimum of 5 years of relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications)

Key Functional Skills

• Experience of working on Instant Payment-Europe region or any similar Real time payment processing system or Payment Engine. – Must Have
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 (SEPA) and SWIFT. Experience with payments field/value mapping and validations. – Must Have
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels. – Must Have
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Mass & Bulk payments and Instant Payments. Also, experience on handling R-Msgs. – Must Have
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications. – Must have
• Break SFD & EPIC into developable stories for developers by creating linkage & traceability of requirements. – Must have
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD). – Good to have
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools – good to have
• Should be connect dots from bigger picture to smaller chunks and maintain Change requirements. – Good to have
• Experience on at least one of the payment engines like; Dovetail, GPP, Clear2Pay or in-house payment engines & workflows. – Must have

Other Professional Skills and Mind-set

• Should be experienced on Agile tools (Atlassian) & BA tools (MS Word, Excel, MS Visio).
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599