Total 10 Customer Service job vacancies in Honolulu, Hawaii

GS12/13
Identifies and analyzes key issues, develops strategies, and advises Commander and senior leadership on recommended courses of action on a broad variety of topics related to MAJCOM, NAF, FOA or DRU functions.

Serves as Project Officer for Commander directed initiatives and special interest items.

Coordinates review of higher level taskings, identifies best course of action, potential problems, and recommends MAJCOM, NAF, FOA or DRU response.

Performs a wide variety of office management duties.

- Educates customers regarding rules, regulations, and safety concerns to ensure visitor safety and resource preservation.
- Provide accurate, useful information at information/visitor centers, visitor use areas, and special events.
- Locate information from various sources and distribute to the public or park staff.
- Participate in day-to-day operation of a seasonal contact station.
- Patrol area routes and trails to check for visitor compliance with rules and monitor the condition of area resources.

Network Professionals are hired into positions directly supporting a technical mission office.

We are hiring mid-level/experienced networking professionals with education and/or experience in several of the following areas:
- Multi-vendor infrastructure platforms (i.e., Cisco, Brocade, Juniper, Arista)
- Network encryption devices and WAN accelerators
- Multi-vendor Layer 3 routing protocols (i.e., BGP, OSFP, EIGRP, IGRP, HSRP, VRRP)
- Virtual Private Networking (i.e., MPLS, GRE, L2VPN, EVPN, Pseudowire, IPsec, MACSEC)
- Data center architectures and converged networks
- Current networking trends, including commercial implementations of Software Defined Networks (SDN) for both Data Center Network and WAN applications
- Load balancing and Application Delivery Controller technologies and implementations
- WAN architectures (i.e., Carrier Ethernet, Optical Fabrics (OTN), SONET)
- Network monitoring tools (i.e., NetFlow Tracker, HP Network Node Manager, Cisco LMS, Cisco Call Manager, Wireshark, and Splunk)
- Network Modeling (RiverBed/OPNet, NetSim)
- Network Boundary (Next Generation Firewalls (Palo Alto, Cisco FIREPOWER), IPSEC/SSL VPN Concentrators)
- Cross Domain Solutions (SafeNet MDeX System, OWL Cyber Defense Cross Domain Solutions)
- Technical certifications (e.g., CCNA, CCNP, SEC+).

• Perform a wide variety of filing and records keeping, updating manuals on policy and directives, reporting and informational duties.
• Provide information and guidance to staff on procedures, forms, and documentation required to support budget estimates and requests.
• Serve as Administrative Coordinator for internal Civilian Personnel Actions.
• Use basic and advanced office automation program functions to perform management and/or program support assignments.
• Review all incoming and outgoing mail for the organization, sorting, distributing and ensuring completing and timeframe.

Work Schedule: Monday through Friday, 7:30am - 4:00pm, with possible Saturday rotation
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
EDRP Authorized: Former EDRP participants ineligible to apply for incentive.Contact V21CCOEEDRP@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Permanent Change of Station (PCS): Not Authorized

The LPN/LVN is responsible for goals and interventions that promote veterans in attaining maximum functional potential. This is accomplished through but not limited to modalities such as ambulation, bowel and bladder training, dressing, grooming, bathing, oral hygiene, range of motion exercises and fall prevention modalities.

Major duties and responsibilities include, but are not limited to:

• Prepares and administers prescribed medications (oral, topical, subcutaneous, and/or Intramuscular) and performs treatments according to established policies/procedures.
• Observes for physical and/or emotional changes in patient's health condition, which may include prescribed medications/treatments, to promptly and accurately documenting identified changes, and reporting any deviations from normal to RN/SCP.
• Takes appropriate actions based upon communications, observations, veteran care reports, provider/staff discussion.
• Reports changes to provider and demonstrates the knowledge and ability to effectively intervene and recommend and implement strategies that assure optimal, safe and effective care.
• Assists other staff to prioritize the overall veteran care needs and adjusts the plan of care as needed
• Accurately and consistently reports and records significant veteran information received from other team members and can analyze and implement modifications based on these reports.

As an Administrative Support Assistant (OA), you will perform the following duties:

• Provide quality control screening of all supervisor's incoming and outgoing correspondence.
• Act as a liaison with the National Weather Service (NWS) and National Oceanic and Atmospheric Administration (NOAA) Administrative Support Offices on all administrative matters.
• Provide administrative support to staff and supervisors, including overseeing time and attendance, personal actions, travel, and personal property. Schedule appointments and arrange for time, participants, and locations of meetings in accordance with instructions from supervisor or other higher graded personnel.
• Initiate and monitor processing of purchase orders for recurring and nonrecurring service contracts, equipment, and supplies; and advise supervisor of budgetary discrepancies or impending shortfalls; maintain budget record, monitoring commitments, obligations, and funding requirements.

These duties are described at the full performance level of the GS-08; the GS-07 is developmental leading to such performance.

As an Administrative Support Assistant (OA), you will perform the following duties:

• Provide quality control screening of all supervisor's incoming and outgoing correspondence.
• Act as a liaison with the National Weather Service (NWS) and National Oceanic and Atmospheric Administration (NOAA) Administrative Support Offices on all administrative matters.
• Provide administrative support to staff and supervisors, including overseeing time and attendance, personal actions, travel, and personal property. Schedule appointments and arrange for time, participants, and locations of meetings in accordance with instructions from supervisor or other higher graded personnel.
• Initiate and monitor processing of purchase orders for recurring and nonrecurring service contracts, equipment, and supplies; and advise supervisor of budgetary discrepancies or impending shortfalls; maintain budget record, monitoring commitments, obligations, and funding requirements.

• Serves as an Intelligence, Operations and Planner to the G2, U.S. Army, Pacific (USARPAC), performing duties supporting intelligence project integration and operations support.
• Reviews National, Department of Defense (DoD), Theater, and Department of the Army (DA) intelligence guidance, priorities and trends.
• Responsible for the development, coordination and promulgation of Theater Army Intelligence, operational capabilities and requirements.
• Provides research and draft of Title X intelligence requirements, functions, and efforts for the Intelligence Warfighting Function.
• Works and coordinates projects with key staff members within the intelligence community to ensure coherency and integration.

• Serves as a team member within a Customer Relationship Management (CRM) Cell or segment support team (training, overseeing workload and briefing internal/external customers).
• Serves as the primary customer facing point of contact for the Order Fulfillment process.
• Works with the customer in identifying their fuel requirements and solving or coordinating timely resolution of customer orders/support problems.
• Serves as an active participant in customer outreach initiatives to assess customer satisfaction and inform customers of new DLA Energy capabilities.
• Works with internal and external organizations to resolve customer issues and develop solutions for new fuel requirements or emergency customer support.

As an Intermittent Care Technician, you will:

• Vital signs. Examples: vital signs, 12-lead electrocardiogram (EKG).
• Point-of-care (POC). Examples: Abbott hand-held blood analyzer (I-STAT), glucometer.
• Equipment and surgical instrumentation set up . Examples: skin biopsies (excisional, shave, punch).
• Treatments and interventions. Examples: Cryotherapy, incision and drainage, ambulation, and Foley coude' catheter insertion.
• Wound care. Examples: bandaging, application of dressings and wound measurements.
• Specimen collection and Preparation. Examples: collecting and labeling venous blood samples and mucous specimens.
• Assisting with patient exams and screening. Examples: gynecology exams.
• Mental health care. Examples: Crisis intervention, performs behavioral/mental health screens, conducts interviews, and observes behavioral patients.
• Preparation of lab specimens and transfer to the lab for processing: Examples: Labeling, placing in the proper bin or tube system.
• Assisting with patient exams and screening, utilizing technology such as telehealth peripherals. Examples: primary care physical exams (heart, eye, ear, nose, throat (EENT); gait exams, and skin exams.
• Patient education within scope of care or while providing an intervention. Examples: postprocedural care, splint care and wound care.
• Follow-up care: Examples: Suture removal.
• Electronic Health Record (EHR): Thoroughly and appropriately documents actions, interventions and procedures in the medical record. Examples: Procedural notes, progress notes, screenings, photo-documentation and secure messaging.
• ICTs may perform tasks after proper education, training and competency, demonstrating knowledge, skills and abilities. Thoroughly and continually documents actions, interventions and patient response in the health record.