Total 23 Customer Service job vacancies in Dodge City, Kansas

Our client is a leading insurer with an enviable reputation in the industry. Due to growth, they are looking to appoint a new team member to their call centre team. This permanent role, with plenty of opportunity for career advancement, is a fantastic opportunity to get your foot in the door to the booming financial services industry. In addition to market leading training, you will have the opportunity to gain your RG146 qualification, all paid for, in your first 12 months of employment as well as enjoy a hybrid working model working 2 days from home after the initial training period.
  
Your key responsibilities will include:


Be the first point of contact for clients who are seeking information, updating their policies or wanting product advice. This role is low volume and high service, no call time pressure.
Engage in active listening to understand the needs of
... Click here to view more detail / apply for Call Centre Consultant

You are curious and enthusiastic, with a true passion for data and analytics
We are a high performing team with a passion for using data to better manage risk.
Together we can lead the delivery of world-class data, analytics and technology capabilities to improve the financial wellbeing of our customers and communities and really make a difference.

Do work that matters
You will join the Risk Data Insights and Analytics (RDIA) crew within Risk supporting our Customer Spend Analytics product. This product has the vision to use customer data to help the bank make better risk decisions. The squad regularly provides key insights to senior management including external public disclosures and Board reporting. The squad is driving innovative ways to use spending data to drive better credit decisions. 
See yourself in our team
Risk Management is responsible for developing and deploying the ... Click here to view more detail / apply for Senior Manager Customer Behavioural Analytics

The Company:
27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since .
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Why You Should Join Us:

Above award pay
Job security working for a market leading company. COVID Proof and essential service during COVID time
Great work/life balance, early start, early finish
On-job training and the opportunity to grow and develop
A well-maintained vehicle and safe working conditions

About ... Click here to view more detail / apply for Expression of Interest ? Service Delivery Person

Employment Type Permanent
Closing Date 13 Dec :59pm
Job Title Telstra Retail: Full Time Customer Service & Sales Consultant WORLD SQUARE
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring!
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our World Square store is hiring a Retail Consultant to join the team on a Full Time basis. Working in a Telstra Retail Store is not ?just a job?, it?s an opportunity for tech-curious problem ... Click here to view more detail / apply for Telstra Retail: Full Time Customer Service & Sales Consultant WORLD SQUARE

Join Australia's fastest-growing company in Smart Metering Solutions.
Exciting role to lead post-sale and delivery teams across SEA & ANZ.




About Our Client

Our client is a large multinational organisation in the Smart Metering industry with a strong presence in ANZ & SEA. With a commitment to innovation and sustainability, our client is recognised for its quality products and exceptional service delivery across ANZ & SEA.



Job Description


Be the first POC for clients, leading project and service delivery across ANZ & SEA, ensuring client success.
Develop strategies to enhance delivery and drive upsell opportunities.
Collaborate with sales to maximize client satisfaction and growth.
Oversee project budgets and timelines to meet objectives.
Implement effective project management practices.
Ensure compliance with industry standards.
Mentor the delivery



... Click here to view more detail / apply for Customer Success Manager

As a Conservation Program Specialist your duties will include but are not limited to the following:

• Develops draft and final policy, regulations, and legislation that better provide management tools and guidance to program staff, resulting in more effective and efficient conservation delivery. This includes Federal Register documents and any other supporting material needed to support development of policy, regulations and other public notifications.
• Coordinate development and approvals of policy and regulatory packages for the program, providing technical expertise and process management with minimal supervision.
• Lead national teams and committees composed of regional office and field staff to obtain input into implementation of regulations, policies, and planning. These teams meet weekly and development of agendas, meeting notes, and teeing up issues for group discussions are imperative.
• Consult with the Department of Interior Solicitor's Office and Department of Justice on lawsuits and legal matters affecting Refuge System policies and regulations. Lead briefings on sharing Solicitor Office opinions to leadership and recommend a direction to proceed.

Starting at $103,409 Per Year (GS 13)

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Customer Assistance, Relationship and Education

The following are the duties of this position at the full working level.

• Develops leveraged partnerships with state and local/community organizations, as well as state and local government entities that serve targeted taxpayer populations. Utilizes consultative sales skills to develop leveraged partnerships. Serves as the Relationship Manager for these partnerships and coalitions in order to ensure effective delivery of outreach, education and free tax preparation programs. Communicates key program messages, supports partners with program delivery, and monitors compliance with program quality standards.
• Develops, recommends and implements marketing plans, including targeted key messages, information dissemination methods, and optimum communication vehicles. Develops and recommends effective, research driven marketing strategies for agency programs, products and messages.
• Working with leveraged partners, reviews and analyzes taxpayers' financial information to recommend alternatives for filing and payment of federal taxes. Independently reviews tax liability issues, reviews data, identifies and addresses potential tax issues; explores issues to determine nature, scope and direction of inquiries; evaluates alternative courses of action to resolve issues/problems; develops marketing plans and products.
• With some guidance, plans, prepares and conducts, or arranges for leveraged partners to conduct, a variety of innovative and customized seminars, speeches, workshops and feedback sessions that highlight IRS benefits emerging issues and new legislation to targeted audiences. Delivers objectives through a portfolio of partners, requiring customized marketing strategies to promote voluntary compliance.
• Conducts studies and surveys to evaluate marketing efforts for demographic or customer segment assigned in order to measure and maintain quality of tax products and information disseminated. Adjusts marketing practices or techniques according to data collected and/or customer feedback related to agency compliance activities.
• Collaborates with partners and others to assess the effectiveness of local marketing efforts. Provides feedback and recommendations to management and partners regarding marketing events, marketing program effectiveness and additional needs for marketing products and/or communication vehicles. Coordinates activities to plan and resolve unusual or controversial issues regarding marketing/promotional ideas. Coordinates with area and headquarter offices on marketing program development and implementation. Provides support to product development.

Starting at $72,553 Per Year (GS 11)

Within this structure, the incumbent performs the following duties:

• Prepares Systematic Analyses of Operations (SAO) annual schedules, and monitors program to ensure timely reporting to upper management officials.
• Maintains division and administrative files, is responsible for disseminating directive and other publications to all appropriate division personnel.
• Complete multiple assignments simultaneously with strict or sometimes competing deadlines.
• Receives, distributes, files and maintains office library of circulars, manuals, directives and other publications.
• Prepares division reports. Responsible for gathering and assembling all required data, ensuring timely and accurate submission.
• Performs administrative tasks, ordering equipment and supplies, prepare requests for personnel actions and maintaining files. Schedules appointments, coordinates meetings, schedules conferences, researches and provides background on subject matter of meetings.
• Use Microsoft Outlook to maintain multiple e-mail boxes, compose e-mail and respond to e-mail inquiry. Calendars, hearings and provides support to hearing officer.
• Maintains the division manager and assistant manager calendars; arranges conferences; prepares minutes for meetings; coordinates issues surrounding employee travel in the division, to include making reservations, obtaining airline tickets and preparation of travel vouchers.
• Maintains and accurate record of division travel expenditures and quarterly travel budget.
• Respond to verbal inquiries and requests for information via telephone or in person.
• Accurately and timely enters employees' leave information into the payroll program (VATAS) and validates timecards for supervisory approval.

Starting at $46,696 Per Year (GS 7)

• Initiates contacts and receives incoming calls and communication with fiduciaries and beneficiaries under the supervision of the Fiduciary Program, to explain the full range of VA benefits and all related programs and entitlements, in addition to, federal, state, and local assistance programs.

• Advises fiduciaries, trust officers, banking officials, attorneys and court officials of regulations, necessary documentation and other factors which impact the VA fiduciary oversight of the beneficiary.

• Reviews records to ensure that all beneficiaries and dependents are accounted for in award actions (i.e. dependent parents, children living with other relatives, etc.).

• Identifies and audits the records for possible fraud, embezzlements, misappropriations, or misuse by fiduciaries.

• Conducts in-depth analysis, quasi-legal examinations, investigations, and financial assessments of inquiries pertaining to allegations of misuse.

• Protects the VA beneficiary and their estate by initiating actions to generate payment suspensions, resumptions, or terminations for appropriate situations (successor fiduciary appointment, failure of fiduciary to account, unauthorized expenditures, death, alleged misuse or whereabouts unknown).

• Initiates the appropriate actions/steps (misuse allegation, request a field examination, complete the misuse investigation) and forward misuse determination for management concurrence.

• Audits and reviews fiduciary's annual accounting or fund usage to include receipts or other documentation and works with the fiduciary to correct and clarify, in accordance with regulatory guidance, any expenditures that are questionable.

• Reviews surety bonds to determine their adequacy and informs the fiduciary when the bonds are found to be deficient or substantially greater that necessary so the appropriate increase or decrease can be accomplished.

• Refers information regarding misuse of funds to the appropriate agency to include the court of jurisdiction, Office of Inspector General (OIG) and/or District Counsel.

• Maintains system databases and records to include establishing and updating beneficiary and fiduciary profiles, changes of fiduciaries, changes of name, address, or direct deposit information.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-10.

Work Schedule: Full time, Monday through Friday
Compressed/Flexible: Available
Telework: Available
Virtual: This is not a virtual position.
Position Description/PD#: Veterans Service Rep (FAR);PD 39715A/39714A/39713A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: No

Starting at $49,025 Per Year (GS 7-10)

• Plans, organizes, directs, and reviews security management, security countermeasures, facilities management from a security standpoint, and emergency preparedness for NBAF.
• Provides physical security recommendations for storage of classified information, materials and equipment, and ensures visitors are notified and briefed on all security requirements during the visits.
• Conducts inspections of the SCIF and any Temporary Secure Working Areas (TSWAs).
• Oversees access control beginning with the campus entry control points, perimeter fencing, transshipping facility, central utility plant, visitor's center and main laboratory.
• Prepares intelligence briefings and documents for the Security Director and other NBAF senior staff members.
• As a supervisor, responsible for developing and/or editing position descriptions, making candidate selections for positions, assigning duties, reviewing work, approving/disapproving leave and evaluating performance.

Starting at $103,409 Per Year (GS 13)

• Plans, organizes, directs, and reviews security management, security countermeasures, facilities management from a security standpoint, and emergency preparedness for NBAF.
• Provides physical security recommendations for storage of classified information, materials and equipment, and ensures visitors are notified and briefed on all security requirements during the visits.
• Conducts inspections of the SCIF and any Temporary Secure Working Areas (TSWAs).
• Oversees access control beginning with the campus entry control points, perimeter fencing, transshipping facility, central utility plant, visitor's center and main laboratory.
• Prepares intelligence briefings and documents for the Security Director and other NBAF senior staff members.
• As a supervisor, responsible for developing and/or editing position descriptions, making candidate selections for positions, assigning duties, reviewing work, approving/ disapproving leave and evaluating performance.

Starting at $103,409 Per Year (GS 13)

• Prepare and proofread completed correspondence for accuracy, spelling, grammar, formatting, and proper syntax.
• Utilize software programs to prepare spreadsheets, edit databases, process word documents, etc.
• Scheduling meetings, appointments, and conferences.
• Coordinate travel arrangements, to include travel orders, developing itineraries, scheduling appointments for passport and visa procurement, etc.
• Prepare requests and authorizations for Department of Defense (DoD) personnel business travel in Defense Travel System (DTS).

Starting at $44,808 Per Year (GS 6)

• This list of duties is not all-inclusive.
• Troubleshoot system software and hardware problems, and/or maintain liaison with vendor service representatives on system failures.
• Monitor system and/or databases to ensure maintenance of technical accuracy and efficiency.
• Utilize knowledge to balance user requirements for available resources and/or organizational goals.
• Develop strategic plans for software utilization and functional implementation plans relative to applicable systems integration.
• Use government supplied helpdesk software to annotate, track, and/or report completion of requests from users for technical assistance on all automated data processing devices.

Starting at $55,815 Per Year (GS 9)

Do you have a high level of clinical knowledge? Are you an independent prescriber?

Would you like to make a real impact for patients in the community?

An exciting opportunity has arisen in to support the medicines optimisation in Primary Care Networks (PCNs) in Welwyn Garden City. We are recruiting to a12 month, fixed term maternity cover,full time Band 8a Senior Pharmacist- Primary Care Networks role.

In line with the NHS Long Term Plan, Hertfordshire Community NHS Trust is providing clinical pharmacy services to PCNs in the local area. This is a unique opportunity for pharmacists to experience work in the rapidly expanding area of primary care, whilst retaining the support, benefits and familiarity of employment in an NHS organisation.

The Senior Pharmacist will provide expert input to the GP surgeries in a PCN, the patients they cover and locality services to achieve improvement in the quality and cost effectiveness of prescribing and achieve local and national health initiatives.

Utilising their prescribing qualification, the role will support the medication needs of the patients as well as educate other healthcare professionals on prescribing and the effective use of medicines.

The Senior Pharmacist will undertake clinical medication reviews and patient facing clinics, working in partnership with the patient’s GP practice, nurses, care homes, community pharmacists, secondary care and the local authority. The successful applicant will need to be self-motivated and able to work on their own, whilst also integrating into a well-established team. You will have excellent organisational, interpersonal and communication skills together with a good working knowledge of primary care and the challenges facing medicines management in the new era.

A big thank you for considering joining us at Hertfordshire Community NHS Trust
You’ll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds
We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you.

The successful candidate must have experience of working and influencing senior clinicians and have a proven track record of successful implementation of Medicines Optimisation projects. Primary Care sector experience is a plus. You will need to have a combination of at least five years post registration experience, a clinical diploma and a prescribing qualification. You will also need a great deal of self-motivation, sound clinical knowledge and computer literacy.

The role will also be supported by a full training package, according to needs.

Therole is based in Welwyn Garden City.

If you think you have the right experience and are up to the challenge, we would love to hear from you.

A full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

In addition to the basic salary, this post attracts a High Cost Area Supplement of 5% of basic salary subject to a maximum payment of £1,845 per annum (pro rata where applicable) if based in Welwyn Garden City.

Vaccination as a Condition of Deployment (VCOD) for Healthcare Workers - Candidates offered a role with Hertfordshire Community NHS Trust, who are aged 18 and over and who will have direct, face to face contact with service users as part of their role will be required to evidence that they have received a complete course of an approved COVID-19 vaccine, subject to limited exceptions, by no later than 1 April 2022. This will include front-line workers, as well as non-clinical workers not directly involved in patient care but who nevertheless may have direct, face to-face contact with patients, such as receptionists and ward clerks.



Person specification

Qualifications

Essential criteria

Maximum score 8

· Pharmacy degree (Masters level).

· Registration with the GPhC

· Post graduate Diploma in Clinical Pharmacy or equivalent.

· Non-medical Prescriber

Desirable criteria

Maximum score 8

· Accredited Diploma Tutor

· Member of the RPS

· Post graduate Masters in Pharmacy

· Management courses

Experience

Essential criteria

Maximum score 14

· Evidence of specialist practitioner practice within specialism

· Evidence of influencing members of the multidisciplinary team in delivering patient care.

· Evidence of relevant continued professional development

· Evidence of managing and delivering a project

· Experience of supervising and training staff

· Policy and service development

· Experience of collaborative working in multidisciplinary settings

Desirable criteria

Maximum score 8

· Risk Management

· Presentation to Trustwide meetings

· Demonstrable evidence of undertaking research and audit and using the results to improve patient care.

· Experience of delivering education and training to undergraduates and postgraduates of various healthcare professions.

Skills and aptitudes

Essential criteria

Maximum score 24

· Well-developed written and verbal communication skills

· Report writing

· Organised and able to devise, plan and manage and prioritise work programmes

· Critical review/analysis and interpretation of clinical literature and medicines legislation

· Appropriate IT skills are required to utilise clinical information systems, pharmacy computer systems, databases and other software to improve patient care.

· Demonstrable advanced level of clinical reasoning and judgement. Ability to apply logical and analytical skills to manage clinical risk during the use of medicines

· A full valid driving licence and access to a car to use for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

· Ability to influence other professionals

· Negotiation skills

· Presentation skills

· Supervisory skills

· Medication counselling skills

Desirable criteria

Maximum score 6

· Business case preparation

· Ability to integrate research into practice.

· Ability to formulate, lead and implement service strategies or projects

You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work. You need to apply before the interview takes place.




This advert closes on Sunday 24 Nov 2024

Proud member of the Disability Confident employer scheme

Do you have a lot of ambition to succeed and revolutionise the delivery of care by pharmacy technicians?

Would you like to make a real impact for patients in the community?

An exciting opportunity has arisen in Clinical Pharmacy in General Practice Primary Care Networks (PCNs). We are recruiting to a Full Time Band 5 PCN Pharmacy Technician to work in Welwyn Garden City PCN for a 9 month maternity leave cover. It is a great time to join the PCN pharmacy team which consists of clinical pharmacists and pharmacy technicians. The expanding team work to support the safe and effective management of medicines prescribing and monitoring to support with personalised patient care and achievement of national and local targets.

In line with the NHS Long Term Plan and the primary care network directed enhanced service contract by NHS England, Hertfordshire Community NHS Trust is providing clinical pharmacy services to PCNs in the local area. This is a unique opportunity for a pharmacy technician to experience work in the rapidly expanding area of primary care. This role is part of an exciting programme of transformation to develop a new model of care across a PCN, whilst retaining the team support, benefits, training support and familiarity of employment in an NHS organisation.

The Technician will help patients get the best from their medicines, through clinical medication reviews and medicines management, working in partnership with established primary care clinicians and local stakeholders. As part of a wider team complimenting clinical pharmacists, these first-wave pioneer pharmacy technicians will provide support to the GP surgeries and PCN multi-disciplinary teams, the patients they care for and services to achieve improvement in care quality to achieve local and national health initiatives.

We are seeking applications from highly motivated, forward thinking, experienced and personable Pharmacy Technicians interested in developing their career and support to primary care and healthcare systems locally. You will have excellent organisational, interpersonal and communication skills and encourage a positive culture of medicines optimisation principles to assist the PCN in achieving local and national medicines-related objectives.

Whilst primary care experience will be valuable, it is not essential but having a medicines management background will be beneficial. You will need sound pharmacy clinical knowledge and computer literacy. The role will also be supported by a full training package, according to needs.

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You’ll find it a great place to work with many benefits offered to you as a member of our staff. We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision.

For more details on main responsibilities for this role, please find attached job description and personal specification.

We are a Trust with many different services and work with primary, secondary and social care. As a Community Trust we support the NHS long term plans to shift to care into the community.

Hertfordshire Community NHS Trust (HCT) offers a huge range of opportunities for clinical and support staff. Here are some of the reasons for coming on board with us:
• Voted one of the top 100 NHS trusts to work for in the country
• A friendly team
• Passionate about patient care
• A culture supporting and empowering our staff
• A massive portfolio of development opportunities
• A place where your views matter

In addition to the basic salary, this post attracts a High-Cost Area Supplement of 5% of basic salary as per Agenda for Change terms.

A full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

If you think you have the right experience and are up to the challenge, we would love to hear from you.

We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.


This advert closes on Sunday 24 Nov 2024

Proud member of the Disability Confident employer scheme