Job Summary

We are looking for an experienced Technical Support Officer to join the team in supporting the maintenance and implementation of systems within a large organization.

Mandatory Skill-set

• Diploma/Degree in Computer Science, Information Technology, or Electrical / Electronic Engineering;
• At least 5 years of experience in IT technical support with a focus in Windows Server Management / Administration, and Windows Operating System;
• Familiarity with software deployment tools and methodologies;
• Solid understanding of networking concepts and security protocols;
• Excellent troubleshooting skills to diagnose and resolve technical issues efficiently;
• Firm in adhering to standard operating procedures and corporate standards;
• Ability to support technical change management processes, collaborating with internal teams and stakeholders.
• Strong analytical skills to analyze and solve software problems effectively and the ability to work independently and collaboratively in a team environment;
• Excellent communication and interpersonal skills, and able to work well with cross organizational teams;
• Willingness and availability to work on shifts.

Desired Skill-set

• Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator;
• Familiarity with scripting languages (e.g., PowerShell) for automation and administration;
• Experience with virtualization technologies (e.g., VMware, Hyper-V).

Responsibilities

• Provide primary technical assistance and support to end-users for live systems, ensuring prompt resolution of issues and minimizing downtime;
• Resolve software issues related to remote devices, servers, networks, and security systems to maintain system integrity and security;
• Maintain systems by performing routine checks, updates/patching, and configurations as required;
• Generate reports based on system performance and user requirements;
• Assist users with technical inquiries, troubleshoot problems, and escalate unresolved issues to higher levels of support or relevant teams;
• Support users with login issues, password resets, and access-related queries to ensure smooth and secure access to systems and resources;
• Collaborate effectively with internal teams and stakeholders to enhance system functionality and user experience;
• Proactively identify recurring issues and recommend improvements to prevent future problems and optimize system performance.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Summary

We are looking for a Technical Support Engineer to support the maintenance and business-as-usual (BAU) of systems within a large organization.

Mandatory Skill-set

• Diploma/Degree in Electrical/Electronic Engineering, Computer Science;
• At least 2 years of experience in IT technical support or field services roles;
• Good knowledge of desktop hardware components, peripherals, and their configuration;
• Familiarity with software deployment tools and methodologies;
• Familiarity with testing procedures and equipment preparation;
• Ability to quickly analyze problems and take appropriate action to resolve issues;
• Strong problem-solving skills and the ability to work independently and collaboratively in a team environment;
• Strong time-management skills to handle multiple tasks effectively and meet deadlines;
• Excellent verbal and written communication skills to interact professionally with customers and internal teams;
• Valid class 3(A) license required.

Desired Skill-set

• Familiarity with scripting languages (e.g., PowerShell) for automation and administration.

Responsibilities

• Part of the support team to facilitate first level (L1) trouble-shooting support onsite to diagnose issues and take necessary actions to resolve or escalate problems;
• Responsible to collect and deliver failure units from customer sites as per schedule and operational requirements;
• Maintain accurate records of assets and inventory, ensuring availability and readiness for customer deployments;
• Prepare equipment for customer milk runs by ensuring it is properly configured, tested, and meets operational standards;
• Ensure adherence to safety protocols and compliance with corporate policies and procedures during all operational activities;
• Complete necessary documentation and reports related to equipment collection, troubleshooting activities, and inventory management.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- Competitive salary structured towards helping employees grow with the company

- $2,800-$4,300/Month + CPF (inclusive of team incentives)

- Base starts from $2,500-$3,500/Month

- Attractive regular team incentives from $300-$800/Month

- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)

- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

1. Responsibilities

Manage the day-to-day running of application systems, for example:

• oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• plan, execute and support system implementation, software/hardware upgrades and security patches.
• perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.
• identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.
• develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

• providing estimated costs and timeline to implement the changes.
• securing the necessary resources to carry out the changes.
• ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.
• assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.
• overseeing the proper implementation of the changes.

1. What we are looking forExperience in managing and supporting IT projects/systems, preferably in the financial/government sector.
   Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
   Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
   Knowledge of IT security best practices and compliance standards.
   Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
   

Key Responsibilities
1. Technical Support
• Support IT EUC infrastructure (PC/Laptops, Tablets, Mobile devices, Windows, Mac OS, iOS, Android, O365 and utility applications e.g. Adobe, Zip) i.e. provisioning, installations, configurations as well as proactive monitoring and maintenance, user ID admin
• Provide L2 technical support and advice to users on systems-related issues or queries, O365 Services
• Perform administration/maintenance and works toward continuous optimization of systems performance
• Standby with on-call availability with varied shifts including nights, weekends and holidays.
• Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations
2. Cross group collaboration
• Work closely with all technical group to on-board technical knowledge of solution offerings related to EUC, inclusive of vendors and partners as needed

Qualifications/Experience/Knowledge

Education /Qualification
Diploma/Degree or other equivalent

Work Experience
At least 3 years of experience
• At least 3 years of EUC support experience

Technical / Professional Skills
• Technical knowledge infra stacks i.e. basic networks, security, printers, desktops/ laptops/ mobile devices
• Technical knowledge of Windows Operating Systems, Mac OS, iOS, Android
• Understanding of Cloud - O365
• Device Management tools like Intune, Azure AD, profile setups
• Basic understanding knowledge of network and security

Good to have
ITIL certification will be an added advantage.

Non-Technical/ Soft Skills/ Task- Specific Knowledge
Possess strong problem-solving skills and able to priorities and manage multiple tasks
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams

OPERATIONS

General Office Administration and Operations

• Provide administrative and logistics support
• Responsible for managing the premise cleaning services and ensuring premise tidiness
• Support ground operations (e.g. registration, assist in moving supplies) and compliance with health monitoring
• Receive and inspect incoming goods
• Top-up medical items in wards and stores
• Updating of store records
• Make requisitions for replenishment to maintain stocks at optimal level in accordance with established company procedures

Facilities Management

• Administer preventive maintenance programs
• Oversee maintenance and upkeep of all items and assets related to facility management and housekeeping, including supervision of contractors

Workplace Safety and Health

• Coordinate the Workplace Safety and Health (WSH) team and keep record of incident reports
• Implement safety regulations and precautions and ensure that staff are briefed and prepared for emergency and rescue operations
• Corrdinate with Fire Safety Manager on staff induction in fire safety and evacuation procedures

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description

· Assist CEO in strategic planning, co-ordination and implementation of Community Eldercare programmes and policies so as to enhance the overall well-being and quality of life of elderly clients.

· Develop and maintain the Centre's organisation and administration

· Work closely with government agencies and external vendors to ensure smooth operations

· Plan, implement, supervise and evaluate the Centre’s operations and programmes to meet the elderly needs of rehabilitation, dementia care, maintenance day care, home care and centre-based nursing

· Engage caregivers and maintain a close working relationship to enhance the overall effectiveness of the centre’s programmes.

· Identify staff developmental needs and provide direction and guidance on their performance and conduct

Lentor Ambulance provides Emergency Ambulance Service and Medical Transport Service to the general public of Singapore. Visit our website https://lentorambulance.sg for more details.

Join our team in this meaningful work of caring for others in their time of need.

As a Executive for Operations, you will manage non-emergency ambulance bookings, plan and allocate cases to our ambulance team, manage crew roster & equipment, and to ensure smooth running of daily operations.

Job Highlights

• Attractive performance incentive and bonus
• Career advancement
• Salary commensurate with relevant working experience

Duties & Responsibilities

• Perform email + call-taking functions include but not limited to enquiries, bookings, feedback
• Ensure accuracy of booking records
• Plan resource deployment according to project requirement
• Ensure operationality of crew and equipment
• Assign daily crew pairing and monitor crew movements
• Verify crew attendance and allowances
• Collect daily cash and ensure accuracy of cash records
• Perform any other office duties, as assigned by supervisor/manager

Requirements

• Any Diploma (minimum requirement)
• Good interpersonal and communication skills, multilingual is an added advantage (able to speak & write Mandarin is a bonus)
• Able to work in a fast-paced environment.
• MS Excel & WhatsApp knowledge
• Able to commit weekend and work overtime when needed (cover colleauges on leave or MC duties)
• Relevant experience in coordinating ambulance fleets (bonus)
• Training will be provided
• You may/will have roster Night duty and weekend duties monthly.

Work Location

• Link@AMK (7mins walking distance from Yio Chu Kang MRT station)

Only shortlisted candidates will be contacted for interview.

Key Duties & Responsibilities

• Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance independently, identifying technical problems and making analysis through remote or on-site activity in different Service categories.
• Coordinating and executing projects through planning, meeting milestones and regular reviews.
• Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
• Creating and maintaining strong relationships with customers, understanding their needs, and providing specialist support and solutions.
• Identifying opportunities for the development of new service applications, equipment, and methods.
• Provide Support to Sales Team, inclusive of Robot Simulation, cycle time evaluation and accessibility check.

Requirements:

• Degree/ Diploma in Mechanical / Electrical / Mechatronic/ Robotics/ Automation/ Engineering
• Minimum 2 years working experience in mechanical repair and maintenance.
• Experience in industrial robotics, medical devices/equipment, factory automation, welding machine will be an added advantage.
• Knowledge in PLC (Programmable Logic Controller) and programming is a must.
• Independent and positive personality.

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809

Tech Support/Admin

1. Responsibilities

• Provide administrative support to Authority’s ICT projects and operations including but not limited to finance related activities such as raising of Cash Journal, Sales Order, Invoice processing, Procurement related documents.
• Support the operation of this master contract and purchase orders (e.g. maintain and track contract / purchase order expiry date / termination).
• Maintain the manpower resource requests / capability training process and ensure compliance to the process.
• Provide operation support for manpower resource requests, interview sessions and performance appraiser etc.
• Conduct preliminary check of the documentation (e.g. CVs, invoices and support documents)
• Review monthly progress reports and supporting documents submitted by Contractors.
• Track utilisation of master contract and purchase orders and alert contract owner / relevant officer.
• Keep complete records of manpower resource / capability training requests.
• Handle security clearance for the candidates.

1. What we are looking for

• Past track records in administrative work, administer contract / human resource or similar job scope.
• Knowledge of the Authority’s processes will be an added advantage.

Esco Lifesciences Group provides enabling technologies, products and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in over 20 countries, 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1300 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products and talent across the world, with global operations spanning the US, Europe and Asia.

SERVICE ENGINEER

Main Duties

The ideal candidate will be involved with equipment installation, after-sales services such as calibration, certification and preventive maintenance, and service documentation and reports. Candidate must have strong interpersonal skills, independent, and able to work under pressure in a fast-paced environment.

Responsibilities:

· Field service support for Esco products

· Handle all breakdown calls in the earliest response time

· Ensure high level of customer satisfaction and effectively manage customer expectations

· Prepare field service reports and related documentation.

· Monitors repairs and maintenance activities to ensure operational efficiency and to target required hours for machine repair

· Responsible for decisions when to instigate the escalation process in order to resolve a customer concern/issue.

· Perform troubleshooting, commissioning, certification of units promoted

· Provides effective teamwork, building a strong relationship with customer contacts

· Carry out hands-on training for field service organizations internationally when needed

The Ideal Candidate Would Possess:

· Diploma or Degree in Engineering

· With at least one (1) year working experience in equipment repair and troubleshooting

· Good command of spoken and written English

· Good analytical and problem-solving skills

· Willing to travel locally and abroad

Job Role

• Handles day to day order takings and in-house system data entry
• Builds relationships with existing customers by understanding their needs and assisting with their queries.
• Manages customer orders and communicate requirements to internal stakeholders (Sales, Supply, Operations) to ensure smooth fulfilment of orders.
• Liaises and updates customers of the status of deliveries.
• Follow up with billing matters and generate Statements of Accounts to assist with the collection of payments.
• Processes sales order and verifies purchase orders.
• Generate delivery reports and assist on general administration matters.
• Coordinate import and export shipping activities in liaison with customer, supplier and shipping agent.
• Assist the reception to answer incoming calls.

Job Skills and Requirements

• Diploma/ “O” Level holder with 1 – 2 years of related working experience.
• Good communication, written and interpersonal skills.
• To be able to converse in English, Mandarin and/ or Dialect (to liaise with Chinese and/ or Dialect speaking customers)
• Customer service oriented.
• Proficient in MS Office.

Job Role: Deskside Engineer

No. of Positions: 5

Work Location : TTSH

Description :

Provides onsite support to users with good customer satisfaction for main and off-site;
•Service cases escalated by helpdesk, ensure service report form are completed and update/close the tickets on a timely manner as per ticket update/closure procedure;
•Helps to maintain or improve the overall image of the support team;
•Level 1 & 2 level trouble shoot and problem resolutions;
•Provide technical and operation support;
•Work to reach service level target;
•Break/fix for patches, software distribution and preventive maintenance;
•Managed the media and documentation related to the equipment supported;
•Scanning and Software Distribution Agent installation and reinstatement of agent as needed during transition, wall to wall and steady state activities;
•Install the inventory scanning agent upon any new asset;
•Deployment/cloning/Hardware change that needs reinstallation of the agent. (Agents and instructions will be provided by customer);
•Reinstate inventory scanning agent on the PCs/laptops for those cases highlighted by the asset administrator where the agent is not responding back to the server after the periodic scanning;Provide the listing of any disposed assets from the environment to asset administrator for updating the asset repository
•Support IMACs each IMAC is treated as a case;
•Provide break fix to software distribution patches where customer will provide the instructions;
•Provide onsite assistance for client events (e.g. HFL…).

Requirement

0 - 6 months expeince in Desktop troubleshooting, IT suuport

Diploma/Nitec/Higher Nitec in IT or related field.

EA License No. - 14C6941

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities