Total 8,321 Full-time Customer Service job vacancies in D21 Upper Bukit Timah, Clementi Park, Ulu Pandan

Requirements

• SPM/Diploma/Degree or higher academic qualifications in any relevant fields.
• Independent with persuasive interpersonal skills and results-driven.
• Exhibit strong negotiation and problem solving skills.
• Computer literate and numerate.
• Good written and verbal communication skills.
• Fluent in Bahasa Malaysia, Mandarin and English.
• Aggressive and fast learner.
• Good attitude and responsible character.

Responsibility

• Commercial sales representatives represent companies to sell various goods and services to consumers and provide product-specific information as required.
• Soliciting orders and selling goods to consumers
• Providing prospective customers with information about the characteristics and functions of the products and equipment for sale, and demonstrating its use or qualities;
• Following up with clients to ensure satisfaction with products purchased.

Benefits

• Basic + Commission + Incentive
• KWSP
• SOCSO & EIS
• Birthday Leave
• Company Trip
• Medical claim included
• Annual and medical leave shall be in accordance with the prevailing Labour Law

要求

• SPM/文憑/學位或任何相關領域的更高學歷。
• 獨立，具有說服力的人際交往能力，並以結果為導向。
• 表現出強大的談判和解決問題的能力。
• 懂電腦，會算數。
• 良好的書面和口頭溝通能力。
• 精通馬來語、國語和英語。
• 積極進取且學習速度快。
• 良好的態度和負責的性格。

責任

• 商業銷售代表代表公司向消費者銷售各種商品和服務，並根據需要提供產品特定資訊。
• 徵求訂單並向消費者銷售商品
• 向潛在客戶提供有關待售產品和設備的特性和功能的信息，並展示其用途或品質；
• 跟進客戶以確保對購買的產品感到滿意。

好處

• 基本+佣金+獎勵
• 昆士蘭州水務局
• 社會保險與企業保險
• 生日假
• 公司旅行
• 包括醫療索賠
• 年假和病假應符合現行勞動法的規定

Position Overview: We are seeking a dedicated Customer Service Officer to join our team and oversee the day-to-day shift allocation for external staff, ensuring timely and efficient matching of staff to client requirements. The successful candidate will utilize Sandwai | Home and Disability Care Software for staff allocation and bookings, maintain communication with nurses and clients, and address any complaints or concerns promptly. Additionally, the Customer Service Officer will participate in operations meetings to provide updates on Bureau and Home Care status and work towards achieving set targets by management.

Key Responsibilities:

· Allocate shifts to external staff in a timely manner, based on client requests and requirements.

· Maintain accurate records of staff availabilities, roster requests, and shift allocations using Sandwai | Home and Disability Care Software.

· Liaise with nurses and clients regularly to ensure proper staff allocation and address any concerns or requests.

· Notify clients and staff of shift confirmations and ensure effective communication of information to colleagues and management.

· Monitor and address complaints or concerns raised by field staff and clients, escalating to management when necessary.

· Ensure external staff receive their rosters accurately in the system, especially when multiple clients require service within an allocated timeframe.

· Prepare and send report to relevant team/department before end of shift.

· Participate in operations meetings to provide updates on Bureau and Home Care status and contribute to achieving set targets.

· Undertake any other tasks that may arise from time to time, supporting the overall efficiency and effectiveness of the customer service team.

Qualifications:

· Diploma or Bachelor's degree in any field.

· Proven experience in customer service, Experience in a medical or healthcare-related industry will be an advantage but not neccessary.

· Basic computer knowledge. Knowledge of Sandwai or other Allocation software is an advantage.

· Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.

· Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.

· Ability to work collaboratively with colleagues and stakeholders at all levels of the organization.

· Flexibility to adapt to changing priorities and requirements.

· Empathetic and patient demeanor, with a genuine desire to support both staff and clients.

Benefits:

· Competitive salary commensurate with experience.

· Ongoing training and professional development opportunities.

· Collaborative and supportive work environment.

Working Hours:

· 24 HRS (Shift On Rotation).

If you are passionate about providing exceptional customer service and making a positive impact in the medical field, we encourage you to apply for this rewarding opportunity. Join our team and help us fulfill our mission of improving healthcare delivery and patient outcomes.
 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

職位概述：我們正在尋找一名專門的客戶服務官加入我們的團隊，負責監督外部員工的日常輪班分配，確保員工及時有效地滿足客戶的要求。成功的候選人將使用 Sandwai |用於人員分配和預訂的家庭和殘疾人護理軟體，與護士和客戶保持溝通，並及時解決任何投訴或疑慮。此外，客戶服務官將參加營運會議，提供部門和家庭護理狀態的最新訊息，並努力實現管理層設定的目標。

主要責任：

· 根據客戶要求和要求，及時為外部員工分配班次。

· 使用 Sandwai | 維護員工可用性、名冊請求和輪班分配的準確記錄家庭和殘疾人護理軟體。

· 定期與護理人員和客戶聯絡，以確保適當的人員分配並解決任何疑慮或要求。

· 通知客戶和員工輪班確認，並確保與同事和管理階層有效溝通訊息。

· 監控並解決現場工作人員和客戶提出的投訴或疑慮，必要時上報給管理階層。

· 確保外部員工在系統中準確接收他們的名冊，特別是當多個客戶在分配的時間範圍內需要服務時。

· 在輪班結束前準備並向相關團隊/部門發送報告。

· 參加營運會議，提供局和家庭護理狀況的最新信息，並為實現既定目標做出貢獻。

· 承擔不時出現的任何其他任務，支援客戶服務團隊的整體效率和有效性。

資格：

· 任何領域的文憑或學士學位。

· 擁有豐富的客戶服務經驗，醫療或保健相關行業的經驗將是一個優勢，但不是必需的。

· 基本的電腦知識。了解 Sandwai 或其他分配軟體是一個優勢。

· 優秀的口頭和書面溝通能力，能夠清晰有效地傳達複雜訊息。

· 強大的組織能力和對細節的關注，能夠在快節奏的環境中管理多項任務和優先事項。

· 能夠與組織各級的同事和利害關係人協作。

· 靈活地適應不斷變化的優先事項和要求。

· 具有同理心和耐心的舉止，真誠地希望支持員工和顧客。

好處：

· 與經驗相稱的具競爭力的薪資。

· 持續培訓和專業發展機會。

· 協作和支持性的工作環境。

工作時間：

· 24 HRS（輪班換檔）。

如果您熱衷於提供卓越的客戶服務並在醫療領域產生正面影響，我們鼓勵您申請這個獎勵機會。加入我們的團隊，幫助我們履行改善醫療服務和病患治療結果的使命。

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 事假
• 開放文化
• 個人發展機會

1. Liaising with customer on the confirm purchase order.

2. Generating standard order by using System (SAP) upon received purchase order from  customer.

3. Review current finish good balance quantity and make delivery date arrangement with warehouse if stock available.

4. Notify Planner on the customer ordering to obtain target or planning date delivery if there are no balance stock or new production output required.

5. Follow-up with planner on the commit delivery date.

6. Notify customer on the delivery status

7. Liaising with warehouse for the delivery arrangement

8. Handle customers complain for any related issue once complete the delivery date.

9. Notify respective department/ section upon received customer complaint if any

10. Prepare report on weekly and monthly basis which including consignment billing, report billing, FG report, inventory report forecaster report and maintaining Interco pricing

11. Attend meeting internal or external

12. Any other tasks as and when assigned by the Management

13. Follow the Company’s environmental policy and procedures and comply with any environmental related legal or regulatory requirement.

14. Required language(s): English, Bahasa and Mandarin. Need to communicate with our Mandarin speaking counterparts.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

職位：客戶服務兼供應商控制（經理助理）

報告對象：行銷資深經理

職責：

• 監督日常客戶服務營運並確保遵守服務標準。
• 處理升級的客戶查詢和投訴，確保及時有效的解決。
• 監控客戶服務指標並準備績效報告。
• 管理與供應商的關係，確保遵守合約條款和績效標準。
• 與供應商談判合約和協議以獲得有利的條款。
• 監督和指導客戶服務和供應商控制人員。
• 舉辦培訓課程以增強團隊技能和知識。
• 營造積極、協作的工作環境。
• 識別並實施客戶服務和供應商管理流程的改進。
• 制定和更新政策和程序以提高效率和效力。
• 與其他部門合作，簡化營運並解決問題。
• 維護客戶互動、供應商協議和績效數據的準確記錄。
• 準備有關客戶服務和供應商控制活動的詳細報告。
• 分析數據以識別趨勢並提供可行的見解。
• 確保遵守公司政策、行業法規和品質標準。
• 解決不合規問題並實施糾正措施
• 執行任何其他職責和臨時任務（如需要）

職位要求/最低要求：

• 工商管理、供應鏈管理、傳播或相關領域的學士學位。
• 在客戶服務和供應商管理方面擁有豐富的經驗。
• 在處理複雜的客戶和供應商問題方面擁有良好的記錄。
• 優秀的溝通和人際交往能力。
• 較強的領導和團隊管理能力。
• 熟練使用客戶關係管理（CRM）軟體和供應商管理系統。
• 熟悉線上客服工具和平台。
• 強烈的客戶和供應商導向。
• 能夠獨立工作並作為團隊的一部分。
• 致力於維持高水準的客戶和供應商滿意度。

津貼和福利

• 休閒著裝要求
• 定期團隊活動
• 事假
• 個人發展機會

Position: Customer Service Cum Vendor Control (Assistant Manager)

Reporting to: Marketing Senior Manager

Responsibilities:

• Oversee daily customer service operations and ensure adherence to service standards.
• Handle escalated customer inquiries and complaints, ensuring prompt and effective resolution.
• Monitor customer service metrics and prepare reports on performance.
• Manage relationships with vendors, ensuring compliance with contractual terms and performance standards.
• Negotiate contracts and agreements with vendors to secure favorable terms.
• Supervise and mentor customer service and vendor control staff.
• Conduct training sessions to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.
• Identify and implement improvements in customer service and vendor management processes.
• Develop and update policies and procedures to enhance efficiency and effectiveness.
• Collaborate with other departments to streamline operations and resolve issues.
• Maintain accurate records of customer interactions, vendor agreements, and performance data.
• Prepare detailed reports on customer service and vendor control activities.
• Analyze data to identify trends and provide actionable insights.
• Ensure compliance with company policies, industry regulations, and quality standards.
• Address non-compliance issues and implement corrective actions
• To carry out any other duties and ad-hoc assignments, as ad when required

Job Requirements / Minimum Requirements:

• Bachelor’s degree in business administration, supply chain management, communications, or a related field.
• Extensive experience in customer service and vendor management roles.
• Proven track record of handling complex customer and vendor issues.
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Proficiency in using customer relationship management (CRM) software and vendor management systems.
• Familiarity with online customer service tools and platforms.
• Strong customer and vendor orientation.
• Ability to work independently and as part of a team.
• Commitment to maintaining high levels of customer and vendor satisfaction.

Perks & Benefits

• Casual dress code
• Regular team activities
• Personal leave
• Personal development opportunities

Job Scope

1. provide intervention for children with special needs according to individualize intervention plan
2. Plan activity according to children’s need
3. writing students’ progress reports

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture
• Personal development opportunities
• Allowances for continuing education

工作範圍

1. 根據個人化干預計畫對特殊需求兒童進行幹預
2. 根據孩子的需要規劃活動
3. 撰寫學生進度報告

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 事假
• 開放文化
• 個人發展機會
• 繼續教育津貼

1. 與客戶聯絡確認採購訂單。

2.收到客戶的採購訂單後，使用系統（SAP）產生標準訂單。

3. 審核目前成品數量，如有庫存，與倉庫安排交貨日期。

4. 如果沒有剩餘庫存或需要新的生產輸出，則通知計劃者有關客戶訂單的信息，以獲得目標或計劃日期交貨。

5. 與計劃員跟進承諾交付日期。

6. 通知客戶交貨狀態

7.與倉庫聯繫安排出貨

8. 完成交貨日期後，處理客戶對任何相關問題的投訴。

9. 收到客戶投訴後，通知相關部門/部門（如有）

10. 每週和每月準備報告，包括寄售帳單、報告帳單、FG報告、庫存報告、預測報告和維護Interco定價

11. 參加內部或外部會議

12. 管理階層指派的任何其他任務

13. 遵守公司的環境政策和程序，並遵守任何與環境相關的法律或監管要求。

14. 所需語言：英語、馬來語和國語。需要與我們說普通話的同行溝通。

津貼和福利

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 醫療保險
• 事假
• 個人發展機會

• Position: Sales Administration Support Officer.
• Salary: RM 2500-3500.
• Location: Bandar Bukit Jalil, WPKL.

Job Description
Our client, a subsidiary of a Public Listed Company, is a forward looking organization specializing in car/vehicle rental and business support services. They are the leading motor vehicle rental company since 1985,operating through 5 branches throughout Malaysia with more than 400 vehicles/trucks.
In line with our this long standing corporate business client's staffing need, Chrisjac Recruitment is looking for capable candidates to fill this office based position of Sales Administration Support role that would be based at Bandar Bukit Jalil,at the outskirts of Kuala Lumpur.

About the role/job
The role is primarily office based where the incumbent will be responsible for providing administrative support role to the overall business operations and sales activities. The role is challenging as you will handle a variety of responsibilities ranging from generating documents to attending to customers requests. The job would suite a matured outgoing person who enjoys a highly diverse work environment, can easily handle a wide range of customers and suppliers.
Ideal candidate profile
The successful candidate should fulfill the following criteria/requirements:
-Malaysian female; matured; recent enthusiastic retirees will be duly considered.
-Possess minimum a Diploma qualification in business related discipline or any other disciplines.
-Strong verbal and written communication skills; must be proficient in English,BM and Mandarin; Mandarin speaking ability is necessary to interact/liaise with China business clients in Malaysia.
-Intermediate computer skills, including Microsoft Office and internet applications.
-Have flexible approach to work and be able to work well on own initiative.
-Willng to be based at Bukit Jalil area.

This position offers an excellent remuneration salary package depending on ones' attributes and experience. Recently retirees who are fit to take on this junior role will be duly considered. However, all applicants must forward a comprehensive CV in Word format.

APPLICATION TO THIS JOB
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my 

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：銷售管理支援官。
• 薪資：RM2500-3500。
• 地點：武吉加里爾鎮，WPKL。

職位描述
我們的客戶是一家上市公司的子公司，是一家專門從事汽車/車輛租賃和業務支援服務的前瞻性組織。自 1985 年以來，他們是領先的汽車租賃公司，在馬來西亞各地設有 5 家分支機構，擁有 400 多輛汽車/卡車。
根據我們這個長期企業業務客戶的人員需求，Chrisjac Recruitment 正在尋找有能力的候選人來填補這個辦公室銷售管理支援職位，該職位將設在吉隆坡郊區的武吉加里爾鎮。

關於角色/工作
該職位主要在辦公室，任職者將負責為整體業務運營和銷售活動提供行政支援。該角色具有挑戰性，因為您將處理各種職責，從生成文件到滿足客戶請求。這項工作適合成熟的外向人士，喜歡高度多元化的工作環境，可以輕鬆應付各種客戶和供應商。
理想的候選人資料
成功的候選人應滿足以下標準/要求：
-馬來西亞女性；成熟；最近熱情的退休人員將得到適當考慮。
- 至少擁有商業相關學科或任何其他學科的文憑資格。
- 較強的口頭及書面溝通能力；必須精通英語、國語和國語；普通話能力對於與馬來西亞的中國商業客戶互動/聯絡是必要的。
-中級電腦技能，包括 Microsoft Office 和互聯網應用程式。
-工作方式靈活，能夠主動做好工作。
- 願意以武吉加里爾地區為基地。

該職位根據個人的特質和經驗提供優厚的薪資待遇。適合擔任此初級職位的最近退休人員將得到適當考慮。但是，所有申請人必須提交一份 Word 格式的綜合履歷。

對該職位的申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

Job Responsibilities

• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Supervise and guide the primary children with their homework
• Plan and deliver activities, lesson and programmes, such as character development programmes in a creative and interesting manner to encourage students’ participation
• Organise enrichment workshops that can help promote the overall development of the children
• Curate creative activities to develop skills and expand mindsets in the areas of innovation, critical thinking and problem-solving skills.
• Engage children in outdoor play that serves to build psychomotor skills
• Daily administration - attendance, collection of forms, health and safety, etc.
• Ensure the safety and wellbeing of the students.
• Liaise with parents and guardians regarding children’s learning progress and behaviour in class

Other Requirements

• Possess a Polytechnic Diploma in relevant discipline or WSQ Student Care certification
• At least 2 years of experience in teaching children, preferably at primary level
• Prior work experience with children with special needs is an added advantage
• A team player with good communication and classroom management skills
• Patient and passionate about teaching children with special needs
• Good understanding in primary school curriculum

HR-Admin Responsibilities:

• Advertising and search for candidates
• Able to perform full HR spectrum
• Filling positions within an organization ( Locally and Oversea )
• Designing and implementing HR systems for the organization.
• Handling of administration and record-keeping.
• Executing recruitment plans efficiently.
• Drafting and posting job descriptions.
• Preparing job offers.
• Prepare contract, grant, and training grants
• Responsible for supporting the functional team on daily administration matters/tasks in a meticulous manner.
• Support functional teams on the daily operational tasks which includes:
• Administration (Proper filing system and Organise and schedule meetings)
• Finance (Invoicing to clients and ensuring timely payment)
• Proper Book-keeping of the business and payroll
• Preparing Monthly payroll Report
• Interact and coordinate effectively with clients/stakeholder on business and administrative matters
• Assist with documentation and submission of reports to the management, when required
• Respond to inquiries and feedback
• Administrative documentation
• Coordinating on Grant application and submission.
• Coordinating and scheduling staffs
• HR and training Grant

Requirements:

• A minimum of 2 years’ experience as recruiter / HR / Admin.
• Excellent communication skills.
• Have good knowledge of recruiting, guides etc.
• Excellent record keeping.
• Able to perform the job immediately
• Those with experience in the WSQ Administrative will have an added advantage
• Possess good initiative, outgoing, and a great team player

Responsibility:

• Responsible for the early education of children in their care.
• Duties and responsibilities of Preschool Teachers include developing and delivering interactive learning programs designed to engage and educate children.

Requirement:

• English language Teacher/Chinese language Teacher - With education certificate in Early childhood
• Assistant Teacher - With Fundamental cert in Early childhood
• Infant Care - With ACEY

English language Teacher - In order to teach English Language Subject ($2000-$4,000) with LON 1/2

Chinese language Teacher - In order to teach Chinese Language Subject ($2000-$4,000) with LON 1/2

Infant care Teacher ($2000-$3,000) - ACEY

Assistant Teacher ($1,300 - $2,000) - relevant working experience and fundamental cert in Early Childhood

With Decce-T / Decce-L / ACEY / CIT

Location: Islandwide

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : supreme.lydiachieng@gmail.com

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279