Total 109,242 technical support engineer job vacancies in Malaysia

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

Full Job Description :

• Support day-to-day sales operation.
• Co-ordinate on customer enquiry and sales team requirement.
• Provide administrative support to the sales team on sales order, pricing & approvals.
• Responsible for the filing of various departmental documents in an orderly & efficient manner.
• Generate sales orders, delivery orders and sales invoices. Acquiring new customers.

Job Qualifications :

• Diploma / Advanced Diploma (Preferred)
• 1 year working experience
• Knowledge on E-Perolehan system will be an added advantage
• Computer Literacy - words, excel, powerpoint, SQL system.

Perks & Benefits

1. Training Provided
2. EPF, Socso, Allowance
3. Insurance coverage

Full Job Description :

• Support day-to-day sales operation.
• Co-ordinate on customer enquiry and sales team requirement.
• Provide administrative support to the sales team on sales order, pricing & approvals.
• Responsible for the filing of various departmental documents in an orderly & efficient manner.
• Generate sales orders, delivery orders and sales invoices. Acquiring new customers.

Job Qualifications :

• Diploma / Advanced Diploma (Preferred)
• 1 year working experience
• Knowledge on E-Perolehan system will be an added advantage
• Computer Literacy - words, excel, powerpoint, SQL system.

Perks & Benefits

• Training Provided
• EPF, Socso, Allowance, Insurance coverage

• Analysis and improvement of production improvement in the production department;
• Improve the production process and product performance, and formulate corresponding work instructions; Departmental lean production organization to promote work
• PCB board design review, process plan confirmation, development and verification
  Cause analysis, treatment and prevention of defective products such as internal and external inspections and customer complaints;
• Familiar with the process development process of electronic products, with innovation ability, communication ability, planning ability, analysis and judgment ability, improvement ability
• Familiar with relevant office software, and have a preliminary grasp of the use of PRO-E drawing software
• Familiar with production process control methods and quality analysis and control tools; proficient in process improvement tools;
• Familiar with SMT, plug-in, wave soldering, testing and other production processes, and know the process control points
• Familiar with the improvement and improvement of electronic product technology, tooling and fixtures, quick thinking, strong ability to analyze and deal with production process problems
• Have a strong ability to analyze and deal with production technical problems, be able to work independently, formulate standard operating specifications SOP, train and guide production line employees
• College degree or above, major in electronics, electrical, and communication, with more than one year of relevant experience
• Understand the management standards of process work series, program documents, and product quality, safety and environmental protection standards
• Able to work independently, write PFMEA, SOP, train and guide production line staff
• Possess strong communication, coordination and execution skills, a high degree of professionalism, a positive and optimistic work attitude, good at interacting with people of various personalities.
• Fresh graduated are welcome.

Perks & Benefits

• Open culture, company weekly sport days, teambuilding events, company events organization 
• Internal & External training for career path growth 
• Free employees parking with security

Job Description

• Provide day-to-day technical support for customers
• Maintain good relationship with customers
• Prepare necessary training materials( powerpoint, videos, etc)
• Conduct training classes to existing customers
• Create training videos about TS Exim softwares

Job Requirement

• Prefer candidate with interior design/3D modeling/architecture/IT and/or related industry knowledge
• Basic knowledge of 3D design software i.e Sketchup/Autocad/3DSMax is an added advantage
• Able to multitask, prioritize, and manage time efficiently
• Able to work independently with minimal supervision
• Able to communicate with clients effectively; either on a personal basis, in a small group, and in a large group.
•  Must be willing to travel; locally and/or outstation with own transport, allowances will be provided accordingly. 

Job Benefits

•  EPF/SOCSO provided (Yes)
•  Insurance Medical Card

Job Responsibilities:

• Responsible in generate Invoices, customer orders and etc. related document.
• Negotiate for best purchasing package (in terms of quality, price, term delivery and service) with suppliers.
  
• Maintain complete updated purchasing records/data and pricing in the system.
• Responsible for preparation and process purchase orders and documents in accordance with company policies and procedures.
• Monitor and co-ordinate deliveries of items between suppliers to ensure that all items are delivered to site/store on time.
• To liaise and coordinate with the dealers and internal departments for sales support task.
• Timely and accurately processing of daily sales order.
• Established and maintain proper filing system to ensure smooth documentation and administration.
• Perform daily office general clerical duties.
• Perform ad-hock tasks if needed.

Job Requirements:

• At least 1-2 years of working experience in the related field is required for this position.
• Good working attitude and pleasant personality.
• Ability to perform multitask and prioritize daily workload.
• Knowledge in using Microsoft Words, PowerPoint and Excel.
• Languages: Bahasa Malaysia and English (中文 will be added advantages).
• MUST willing to work for 6 days. 
  
• Working Hour: Mon-Sat 8.30AM to 5.30PM

Perks & Benefits

• Casual dress code
• Personal leave
• Personal development opportunities

Job Description

• Provide day-to-day technical support for customers
• Maintain good relationship with customers
• Prepare necessary training materials( powerpoint, videos, etc)
• Conduct training classes to existing customers
• Create training videos about TS Exim softwares

Job Requirement

• Prefer candidate with interior design/3D modeling/architecture/IT and/or related industry knowledge
• Basic knowledge of 3D design software i.e Sketchup/Autocad/3DSMax is an added advantage
• Able to multitask, prioritize, and manage time efficiently
• Able to work independently with minimal supervision
• Able to communicate with clients effectively; either on a personal basis, in a small group, and in a large group.
• Must be willing to travel; locally and/or outstation with own transport, allowances will be provided accordingly. 

Job Benefits

1.  EPF/SOCSO provided (Yes)
2.  Insurance Medical Card

Job Description ;

• Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter.
• Update daily container movement planning.
• Plan and coordinate shipments to ensure timely delivery to final destination.
• Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation.
• To coordinate with 3rd party logistics service providers and provide full logistic support to the sales division.
• To liaise with customers for any inquiry.
• Carry out any other tasks that assigned by superior from time to time.

Requirement ;

• Candidate must possess at least Professional Certificate, Diploma or equivalent.
• Required language(s): English & Mandarin
• At least 2 years of experience in the related field is required for this position.
• Good attitude
• Fresh graduates are encouraged to apply too, training provided.

Company Overview

We are a dynamic and reputable total logistics service provider specializing in global ocean freight, transportation and supply chain solutions across various industries. We take pride inproviding our clients with solutions and ideas to resolve their difficulties. We wish to invite suitable candidates to join us.

Responsibility of Position:

To lead implementation of GEC projects on the community-based management of peatland ecosystem and agroforestry in Selangor and Peninsular Malaysia  including peatland conservation, rehabilitation, hydrology management, fire prevention and control, greenhouse gas (GHG) emissions, agroforestry and others are relevant including:

• Provide technical support on best practices on peatland and mangroves management and restoration as well as impact evaluation techniques
• Implementation of ongoing projects on community-based management of peatland ecosystem 
• Development of new projects and activities in partnership with local government, community and private sector as well as with other NGO.  
• Manage and guide a team of project programme officers, as well as support capacity building, knowledge sharing and resource management to ensure project team is equipped to support GEC’s current and future programme/ initiatives.
• Support measures to empower and enhance livelihood of targeted local communities. 
• Development of strategic project implementation plan and support the sustainability of existing community programme
• Train smallholders on agroforestry practices and facilitate family level agroforestry land use plan development and implementation to optimize utilization of their land;
• Provide technical support on agroforestry, horticulture and forest degradation management issues through supportive supervision during trainings & extension service to the communities involved and in the field (beneficiaries);
• Developing linkages and support for collaboration among key stakeholders in the Selangor State and Peninsular Malaysia.   
• Development and implementation of awareness and education programme for school students, local community and other stakeholders. 
• Representing GEC at local and national meetings/ conferences/seminars. 

Job Requirements:

• Self-motivated and able to work independently with minimum supervision. 
• A degree either in biology, environmental, social science or natural resource management.
• Minimum 3-6 years of relevant working experience involving community development or natural resource management.
• Strong people management and leadership skills, with proven ability to mentor and motive others
• Prepared to work in field conditions and adaptive to odd working hours
• Pleasant personality, good PR capabilities 
• Fluent in Malay and English. 
• Possess good writing and communication skills.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Fitness membership

Position Responsibilities:

As the lead in implementing GEC projects focused on community-based management of mangrove and coastal ecosystems in, Johor, Perak, Selangor and Peninsular Malaysia including mangrove conservation and restoration, hydrology management, prevention of greenhouse gas (GHG) emissions and development of sustainable livelihood programme based on mangrove forest resources for local community groups and other related including:-

• Providing technical support on best practices in mangrove management and restoration, as well as impact evaluation techniques;
• Implementing ongoing projects on community-based management of mangrove conservation and restoration;
• Managing and coordinating mangrove-based product development projects linked to sustainable livelihood;
• Evaluating and resolving technical feasibility, design optimization, and production issues, ensuring labeling and marketing/promotional literature match product specifications;
• Researching and monitoring the existing client base and industry developments, identifying potential new product opportunities;
• Collaborating with other organizations to establish design, technology, product development, and vendor strategies;
• Developing new projects and activities in partnership with local government, community, private sector, and other NGOs;
• Managing and guiding a team of project programme officers, supporting capacity building, knowledge sharing, and resource management to ensure the team supports GEC’s current and future programmes/initiatives;
• Supporting measures to empower and enhance the livelihoods of targeted local communities;
• Developing strategic project implementation plans and supporting the sustainability of existing community programmes;
• Developing linkages and supporting collaboration among key stakeholders in Johor, Perak, Selangor, and Peninsular Malaysia;
• Developing and implementing awareness and education programmes for school students, local communities, and other stakeholders;
• Engaging in resource mobilization activities/funding for mangrove-based product projects; and
• Supporting the development of larger proposals for project management of mangrove-based products.

Job Requirements:

• Self-motivated and able to work independently with minimum supervision;
• Bachelor’s/Master’s degree in a relevant discipline (product development, mangrove/coastal conservation biology, environmental science, social science, natural resource management, climate change, or programme management);
• Minimum 3-4 years of relevant working experience involving community-based product development or natural resource management;
• Strong people management and leadership skills, with a proven ability to mentor and motivate others;
• Willingness to work in field conditions and adapt to odd working hours.
• Pleasant personality with good public relations capabilities;
• Excellent interpersonal and networking skills, especially within the local community and multi-stakeholder contexts;
• Fluent in Malay and English; and 
• Possess good writing and communication skills.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Fitness membership

We are looking for an innovative Technical Support Engineer who is passionate in research, design, prototyping, project management documentation, Product support for advanced automated machine and IoT 4.0 system.

As an Technical Support Engineer, you will be responsible for electrical, programming and product troubleshooting for CMS’s product. You are required to work closely with the Sales team, customer and manufacturer to ensure the customer use CMS product with optimum performance.

Job detail & reponsibilites

• A recognized Degree/Master in Electrical/Mechatronics Engineering or equivalent.
• 1-2 years working experience in related field.
• Working experience in Industrial Robot (Scara, cartesian and Wafer Transfer), Servo,Stepper motor, knowledge in motion control, IOT 4.0 knowledge & PLC programming will be an added advantage.
• Knowledge in electrical wiring drawing.
• Programming knowledge in C#, Visualbasic, C++ and ladder logic programming.
• Troubleshoot product related error.
• Travel outstation to support product's issue at customer side.
• Self starter and able to work independently.
• Fresh graduates are encouraged to apply.
• Need to be able speak Mandarin to communicate with Taiwan, If able to speak Japanese will be more advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Oversea Training if needed

工作範圍 ：

IT 支援負責為公司員工提供必要的技術支援並解決所有 IT 問題，以最大程度地減少對日常業務運營的干擾。

主要責任 ：

• 提供日常IT系統支持
• 提供工作站技術支援和伺服器技術支援
• 在合理的時間內維護並負責對最終用戶的日常硬體和軟體技術問題的支持，以確保日常業務運作順利進行
• 透過將系統硬體和軟體升級到當前版本/版本並監控系統效能來管理網路
• 伺服器、電子郵件、網路安全、網際網路存取、電話、印表機、門禁、考勤系統、閉路電視、視訊會議和基礎設施的故障排除和管理
• 確保 IT 相關庫存和軟體許可控制

能力：

• 必須有上進心，能夠獨立工作
• 能夠快速學習、按時完成任務並展示解決問題的能力
• 表現出探索和學習新技術的意願。
• 熟悉以下系統的 ICT 知識將更具優勢：
  - 思科交換
  - SAP ERP
  - 微軟作業系統與基礎設施

資質：

至少擁有電腦科學、資訊科技或其他相關領域的文憑。

經驗 ：

鼓勵至少 2 年相關領域的經驗。

津貼和福利

• 事假
• 公司旅行
• EPF、SOCSO 與 EIS

Summary:

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

Your Missions:  

• Communicate and explain basic information to the customer  
• Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance  
  
  
  Our Requirements:

• Native Chinesee with excellent verbal and written communication skills in English.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration,
• Corporate Governance, Law, etc. However, fresh graduates with strong job relations are encouraged to apply.
• Possess strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

Perks & Benefits

• Comprehensive Staff benefit (EPF, Socso, EIS, etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

REQUIREMENT

Strong logical thinking ability, communication and coordination skills. (Familiar with the operation process is preferred)

DUTIES AND RESPONSIBILITIES

1, To issue & manage invoices and Delivery Order, update and maintain data in systems.

2. To ensure goods produce on time by coordinate with internal departments. (follow up production progress, handle abnormalities)

3, To ensure goods deliver to client on time through shipment arrangements.

4, To always update with Planner regarding monthly order analysis, forecasting, & raw material preparation.

5, To ensure customer satisfaction.

Attendance allowance RM200, Food allowance RM50, Year-end Bonus