Total 16 job vacancies in Norwich, NR7 0UD

1. To deal with queries and enquiries via telephone, email or face to face from all levels of staff, professional bodies, stakeholders and service providers associated to the Trust in a timely manner.2. Attend mandatory, in-service and staff development training, including RIS training.3. To liaise directly with clinical and medical staff both within and outside of the department relaying information accurately and promptly.4. To attend and participate in clerical, departmental meetings, appraisals and mandatory training sessions.5. To work flexibly as the needs of the DAC Programme Office dictates. Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

What We Offer? Entrance to not just a job but a career that makes a difference to Norfolk. Collaborative working approach means that the team is responsible, no lone working allowed here! Opportunity to network across NNUH Trust, working with people from all walks of life in Norwich. Opportunities to further your education, and branch out within the Trust or the wider NHS To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture. Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to complex enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate appropriately with patients who may be fearful, aggressive or have sensitive concerns, needing reassurance and who may present difficulties in communication e.g. terminally ill patients, deaf patients, mentally ill patients and elderly confused patients. To sensitively provide and receive complex information using tact and adapting communication style to meet the needs of individual levels of understanding. Recognise the importance of individual rights in accordance with legislation, policy and procedures. Attend to all communications, for example, emails, faxes, investigation results on a daily basis. Use judgement to undertake a preliminary assessment of content to determine the appropriate course of action and the priority for the consultants/clinical teams attention. Accurately transcribe all correspondence by touch typing from audio/digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently. Assist patients and their carers by arranging translation/interpretation facilities. Demonstrate and maintain knowledge and understanding of Trust RTT policy. Update RTT in accordance with Trust guidelines and ensure accurate patient pathways, investigating and correcting errors as required. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases. Complete the Tertiary referral proforma/template for internal/external referrals as per Trust policy. Promptly action clinical investigations, results and outcomes. Utilise Trust reports to service and administer waiting lists, which may include outpatient, inpatient, diagnostic and waiting lists where relevant. Book patients from waiting lists and update associated booking systems (e.g. ORSOS, ARIA etc.) in line with departmental requirements and in line with the Trust RTT Policy. Utilise outpatient and inpatient PTLs to track patients through pathway. Please refer to the Job Description for the full specification of responsibilities and requirements for this post. Please note that this advertised position, which is part of occupation code 4211 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

What We Offer? Entrance to not just a job but a career that makes a difference to Norfolk. Collaborative working approach means that the team is responsible, no lone working allowed here! Opportunity to network across NNUH Trust, working with people from all walks of life in Norwich. Opportunities to further your education, and branch out within the Trust or the wider NHS To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture. Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to complex enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate appropriately with patients who may be fearful, aggressive or have sensitive concerns, needing reassurance and who may present difficulties in communication e.g. terminally ill patients, deaf patients, mentally ill patients and elderly confused patients. To sensitively provide and receive complex information using tact and adapting communication style to meet the needs of individual levels of understanding. Recognise the importance of individual rights in accordance with legislation, policy and procedures. Attend to all communications, for example, emails, faxes, investigation results on a daily basis. Use judgement to undertake a preliminary assessment of content to determine the appropriate course of action and the priority for the consultants/clinical teams attention. Accurately transcribe all correspondence by touch typing from audio/digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently. Assist patients and their carers by arranging translation/interpretation facilities. Demonstrate and maintain knowledge and understanding of Trust RTT policy. Update RTT in accordance with Trust guidelines and ensure accurate patient pathways, investigating and correcting errors as required. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases. Complete the Tertiary referral proforma/template for internal/external referrals as per Trust policy. Promptly action clinical investigations, results and outcomes. Utilise Trust reports to service and administer waiting lists, which may include outpatient, inpatient, diagnostic and waiting lists where relevant. Book patients from waiting lists and update associated booking systems (e.g. ORSOS, ARIA etc.) in line with departmental requirements and in line with the Trust RTT Policy. Utilise outpatient and inpatient PTLs to track patients through pathway. Please refer to the Job Description for the full specification of responsibilities and requirements for this post. Please note that this advertised position, which is part of occupation code 4211 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

What We Offer? Entrance to not just a job but a career that makes a difference to Norfolk. Collaborative working approach means that the team is responsible, no lone working allowed here! Opportunity to network across NNUH Trust, working with people from all walks of life in Norwich. Opportunities to further your education, and branch out within the Trust or the wider NHS. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture. Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate appropriately with patients who may be fearful, aggressive or have sensitive concerns needing reassurance and who may present difficulties in communication e.g. terminally ill patients, deaf patients, mentally ill patients and elderly confused patients. Attend to all communications, for example, emails, faxes, investigation results on a daily basis and prioritising and actioning as required. Accurately transcribe all correspondence by touch typing from audio / digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently. Assist patients and their Carers by arranging translation/interpretation facilities. Demonstrate and maintain knowledge and understanding of Trust RTT policy. Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases. Complete the Tertiary referral proforma/template for internal/external referrals as per Trust policy Promptly action clinical investigations, results and outcomes. Utilise Trust reports to service and administer waiting lists, which may include outpatient, inpatient and waiting lists as required in local work area, escalating to senior staff as required. Adding patients to waiting lists as requested taking into account the urgency of the case and the patients preference. Arrange urgent admissions direct from clinic and ambulatory care areas, contacting the patient and liaising with ward/theatre/clinics as required. Please see the attached job description for full details. Please note that this advertised position, which is part of occupation code 4211 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Job Title: Complex Care NurseLocation: Norwich Salary: Up to £20,000pa depending on hours worked Hours: Part time, 14-18 hours, 3 days between Mon - Fri 9-5pm (days to be agreed)with flexibility to suit the needs of the business This role will require the successful candidate to be able to drive and have access to their own vehicle What we offer: A competitive salary 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5years'service. pro rata'd An additional day off for your Birthday Blue Light Card Refer with the Care Friends mobile app and earn extra money Cycle to Work scheme for our Head Office, Regional and Branch colleagues Long Service Awards Workplace Pension Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7 A range of Family Friendly Benefits designed to offer you more support, flexibility, and additional time off when you most need it. Supportive working environment with ongoing learning and development opportunities. A friendly, agile and flexible working culture We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business that puts people front and centre of everything we do.Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients. Our services span the generations across a number of environments: Adults of all ages, including the elderly and frail, based in their own homes and community setting Babies, children and young adults in and outside of the home setting i.e. at school, college, social activities and play We offer complex nursing care, led by an experienced registered nurse, provided in the clients own home/ community setting and delivered by a nurse, heath care assistant or support worker. Our client needs, which vary, mainly arise from physical disability, long term conditions, neurological impairment, sensory impairment, learning disability and autism and mental health issues. We work in partnership and collaborate with those health-care professionals already involved; we value the importance of integrated and joined-up care provision. We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture. We are looking for a dynamic, resourceful and independent professional with solid nursing experience as an Adult, Child or Dual Qualified Nurse, that is flexible, enthusiastic, and has a can-do attitude to join our clinical team supporting both adults and children with complex needs. The role of a Complex Care Nurse is to provide clinical expertise and leadership to enable the planning and delivery of safe, high-quality complex care to all clients in their own homes and/or community settings. Purpose of the Job: The role of a Complex Care Nurse is to provide clinical expertise and professional leadership to enable management of a complex caseload of clients requiring clinical support in the community and to oversee the planning and delivery of safe, high-quality complex care to all adults and children in their own homes and/or community settings. To be accountable for and lead on the clinical components of care delivery Support in the assessment, mobilisation and implementation of complex care clients to support with business growth To regularly risk assess individual client needs Provide evidence based clinical expertise and advice relating to care-planning and delivery across the pathway and evaluate outcomes Attend meetings and/or liaise with MDT, commissioners, case managers and clients etc to build and manage clinical caseload To act as a role model and leader for all members of staff To facilitate and deliver an ongoing programme of clinical knowledge/skills-training and competency assessments to non-registered members to enable them to competently deliver care with minimal supervision To be responsible and accountable for the delegation of clinical healthcare tasks required for clients to maintain a quality of life within the community Maintain high standards and proactively manage quality improvement, clinical risks, safety concerns and complaints relating to client case load Drive best practice in order to ensure high quality care Promote compliance and adherence to internal policies and standards Keep up with national standards and requirements surrounding clinical services Assist the branch in identifying best practice in regard to clients complexity to ensure delivery of safe and high-quality care Commitment to improving client/family experience at every step of the care pathway. Identify, develop and maintain new business streams to support with growth of clinical services Person Specification: Registered Nurse withNMCwith active PIN Minimum 2 years clinical nursing experience including community or hospital setting Management of clinical risk management and individualised, person-centred care planning Experience of safeguarding adults and children Effective communication skills verbal and written Ability to work on own initiative as well a part of a team self-motivated Effective people management skills Ability to negotiate, influence, escalate and seek advice Experience in interpreting and analysing data and meet deadlines Excellent IT and presentation skills Demonstrate knowledge of the theory and application of clinical governance E Ability to work autonomously and with initiative Can do approach Ability to work independently and within a team Valid UK driving licence and access to a car is highly desirable, however other travel arrangements are possible Demonstrate good leadership skills. A commitment to equal opportunities and diversity Symmetry between personal and organisational values Recognised teaching qualification/experience Evidence of developing policy, guidelines and managing resources Coaching and mentoring skills, teaching qualification Evidence of success in leading/managing significant and sustained change Experience in interpreting and analysing data and meet deadlines

1. To provide scientific support and advice relating to all areas of the Radiotherapy Physics service. 2.To participate in the Duty Physicist, Duty Treatment Planning and brachytherapy rotas, with a key focus on planning and brachytherapy.3. To take the lead in the Physics support provided to the Radiotherapy Physics service for Skin Planning (Electron and kV).4. To carry out regular quality assurance measurements for all equipment in Radiotherapy including High Energy Linear Accelerators, HDR Brachytherapy equipment, Xstrahl superficial unit, RT CT scanners, and Eclipse Treatment Planning System and to provide highly specialised advice regarding the adjustment of parameters to improve the dose output of the units. 5.To oversee regular QA on the treatment planning systems, ensuring consistency of data performance and investigating any discrepancies.

1. Assisting in skin preparation and draping of the surgical field. 2. Supporting and observing the patient throughout the operation. 3. Assisting in the measurement and recording of fluid input/output. 4. Working as part of a multi-disciplinary team for the benefit of the patient, appreciating each team members needs and role 5. Working alongside the surgeon, safely passing the correct surgical instruments and materials within the sterile filed in order to ensure safe and efficient completion of surgical procedures.

Eligibility Criteria All applicants must be: Aged 16+ Resident in the UK/EEA for the last three consecutive years Must not have a qualification in a similar subject at the same level or above Must not be in any form of formal government-funded education upon the start of their apprenticeship Qualifications and Skills Required: Good general standard of education 4 GCSEs at Grade D/3 or above (or equivalent) subject to the job specification Good standard of literacy and numeracy Good communication and interpersonal skills Good IT skillsThe NNUH are pleased to be able to offer a variety of challenging apprenticeships. Should you be selected for interview we may wish to discuss with you a range of alternative positions for you to consider.

To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care. To deliver care and carry out duties as specified within the Trusts Approved core task list for Healthcare assistants. To report to Registered Nurse any patient who gives cause for concern or any observed changes in the patients condition. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. To participate in the admission process under the supervision of the Registered Nurse Provide and deliver a high standard of individualised personal nursing care. To report all care that has been given to patients within the team to a Registered Nurse. To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times. To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by the Registered Nurse. To keep the clinical area clean and tidy maintaining a safe environment. Please see the attached job description for full details.

1. To provide a support service to the technical, secretarial, medical and nursing staff of the Department. 2. To carry out receptionist duties, including prioritising and arranging appointments and maintaining the various appointment systems, identifying test requests and investigations, and co-ordinating the various clinics within the department. 3. To deal with patients and external and internal staff enquiries in person or via the telephone, in a courteous and confidential manner and provide assistance as required. 4. To ensure patients safety and well-being in the waiting area prior to them being called for their appointment and alerting appropriate staff to any cause for concern. 5. To keep a log of telephone requests for investigations in line with department policy, prioritising these and ensuring messages are conveyed to the appropriate technical staff. Please note that this advertised position, which is part of occupation code 4126 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Beech Ward is a 24 bedded, stroke specific rehabilitation ward. We are part of the stroke pathway where patient's are transferred from the acute setting for a period of rehabilitation. Patient's and those close to them are supported with goal setting, timely review meeting and complex discharge planning. Our patients encounter a range of complexities including, aphasia, dysphagia, tone, cognitive, mood and mobility difficulties.

We are looking for full-time dynamic and innovative Staff Nurses to join Beech Ward, at Norwich Community Hospital. You will have the opportunity to train and develop your stroke rehabilitation skills in a specialist rehabilitation environment alongside a dedicated inter-disciplinary team.

You will work as an integral part of the ward nursing team and be responsible for ensuring high standards of rehabilitation, care planning and assessment from admission to discharge of patients with complex needs. We encourage our staff nurses to train in skills such as venepuncture, male and female catheterisation, ECG recording, 24-hour tape cardiac monitoring, and complete stroke specific competences.

Effective communication within the team, our patients and relatives is vital to ensure clear outcomes, teamwork and support.

This post involves rotation between day and night duties, including early, long days, and night shifts covering weekdays, weekends and bank holidays. After a period of induction and probation you will be supported to undertake the shift coordinator role which is being introduced within the band 5 staff nurses.

Find out more about working for our organisation here:https://online.flippingbook.com/view/226719057/
• To provide a nursing service within the interdisciplinary rehabilitation unit consisting of liaison, assessment, diagnosis and treatment of patients following stroke.
• Independently manage a defined, delegated caseload with support from senior staff members.
• To participate in the patient’s multi-disciplinary rehabilitation goals which may include aspects of personal care, ensuring a functional approach to rehabilitation.
• To provide clinical interventions to meet the holistic needs of patients to include issues relating to personal care and wound management, medicines management and catheter/ enteral care
• To make appropriate clinical decisions following assessment, using evidence based practice and outcome measures to provide the most effective treatment to patients, their families and carers within clearly defined inter-disciplinary care plans. To seek advice and support as appropriate.
• To work within defined specialist, department and national protocols/policies for stroke care such as the NICE clinical guidelines and National Stroke Strategy, and to work within the professional code of conduct as outlined by the NMC.
• To be professionally and legally accountable for all aspects of own work and to ensure that work is within professional standards and clinical guidelines.
• To adapt practice to meet individual patient and families’ circumstances, including due regard for specific clinical conditions related to communication, cognitive, emotional and physical impairments resulting from a stroke.
• To monitor the patient’s general medical condition and respond appropriately.
• To ensure that patients, families and carers are involved in the planning and prioritisation of their stroke rehabilitation care plans.
• To work collaboratively with other services that may be involved in the care of the patients for instance, social services, and the volunteer sector.
• To monitor the patient’s general medical condition and respond appropriately.
• To attend and contribute to relevant multidisciplinary meetings and client reviews as appropriate.
• To demonstrate clinical effectiveness by use of evidence based practice and outcome measures relevant to stroke, in particular in regards to nursing intervention.
• To provide supervision, advice and support to others regarding management and care of the individual nursing needs of patients (e.g. maintaining skin integrity and continence issues) in particular rehabilitation assistants.
• To conduct multi-disciplinary initial contact assessments as a member of the ward team/stroke early supported discharge team with a senior colleague.
• To provide emotional support to patients and families including those with complex needs, with support from clinical psychologist and senior colleagues.
• To participate in the planning and discharging of patients receiving nursing interventions when agreed objectives have been reached or treatment is no longer appropriate. This will involve discharge planning as part of the inter-disciplinary team, and will require planned referral onto other appropriate agencies/services.
• To be able to work over a seven day period, covering 24hrs a day in an Inpatient setting.


This advert closes on Tuesday 26 Nov 2024

Proud member of the Disability Confident employer scheme

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.


The Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUHFT) Digital Health team is responsible for the delivery of digital services across the Trust to support its clinical and administrative obligations.

The Department comprises of 4 main areas - Digital Hospital, Operational, Informatics & Information Governance and made up of over 50+ staff. Our aims are to provide the highest level of digital services and support to the Trust staff, the Trust's partners, and commissioners.

The Digital Health Service Management Team are looking to recruit a Digital Health Stock Assistants for 12.5 hours per week. The ideal candidate will be someone who understands the value of providing outstanding customer service and is able to effectively balance the need for IT service delivery with the operational needs of a large, busy hospital. Able to work proactively under pressure and deliver against individual and team Key Performance Indicators.

If you are looking for a challenge and would like to help us develop our Registration Authority, stock and delivering services, we would love to hear from you. We can promise you a varied, challenging and rewarding role as Digital Health Stock Assistant. Twenty-seven days annual leave, plus bank holidays and pension scheme.

As a Digital Health Stock Assistant, you will assist in maintaining the containers full of stock, booking in deliveries, delivering, and arranging collection of equipment. Also, you will assist with the Registration Authority process, by unlocking cards, and printing new cards.

Essential skills include excellent customer service and communication skills. The ability to priorities and work well as part of a team is also essential.

While the role is based at the main hospital site, you will be expected to travel to the Trust’s other sites when required for work purposes, for which transport will be provided, so a full driving license is essential.

A high level of IT Literacy

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Dedication, Integrity, and Excellence.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• Supporting the Desktop Service Administrator with internal supply chain services e.g. receipts, distribution and/or materials management using computerised receipts, storage and/or bar-coded data capture systems.
• Unpacking and checking delivered items against delivery/order information, takes corrective action where necessary and maintains audit records.
• Book in equipment that has been delivered by the suppliers, updating the procurement system and the ITSM system with the details.
• Updating the ticket via the Fresh Service ticketing system and moved to the appropriate team to deal with.
• Delivering equipment and arranging collection of equipment around the trust.
• Occasional cover for the Desktop Service Administrator in raising requisitions/orders to purchase regular “stock” and “non-stock” goods/services.
• Decommissioning old equipment following the NNUH process.
• Assist with container management making sure any stock is logged.
• To understand and comply with the policies and procedures in relation to the Registration Authority and local policies and procedures in relation to the issue and use of Smart Cards.
• To have a working knowledge of the necessary identification documentation needed to identify individuals for the purpose of issuing them with Smart Cards.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 4133 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.


This advert closes on Tuesday 19 Nov 2024

The Ophthalmology department is based within the Outpatients West at the Norfolk & Norwich University Hospital. However, the successful candidate may also be asked to work at the Central Norwich Eye Clinic which is based in Grove Road, Norwich

An enthusiastic, motivated, hardworking and flexible person is required to assist with the smooth running of this busy department. The postholder will be expected to provide an efficient, friendly and welcoming service to the patients as they arrive at reception.

The successful candidate will: -
• Provide support to the technical, secretarial, medical and nursing staff of the Department.
• Carry out receptionist duties, including prioritising and arranging appointments and maintaining the various appointment systems, identifying test requests and investigations and coordinating the various clinics within the department.
• Deal with patients and external and internal staff enquiries in person or via the telephone, in a courteous and confidential manner and provide assistance as required.

You will be trained to use the electronic patient system (PAS), along with all relevant administrative skills and will contribute to and support a very busy, committed and hard-working team.
For full details and competencies required, please see job description.

The successful candidate will be expected to work on set days during the week (Monday to Friday) as well as occasional weekend / evening duties when required.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

1. To provide a support service to the technical, secretarial, medical and nursing staff of the Department.

2. To carry out receptionist duties, including prioritising and arranging appointments and maintaining the various appointment systems, identifying test requests and investigations, and co-ordinating the various clinics within the department.

3. To deal with patients and external and internal staff enquiries in person or via the telephone, in a courteous and confidential manner and provide assistance as required.

4. To ensure patients safety and well-being in the waiting area prior to them being called for their appointment and alerting appropriate staff to any cause for concern.

5. To keep a log of telephone requests for investigations in line with department policy, prioritising these and ensuring messages are conveyed to the appropriate technical staff.



Please note that this advertised position, which is part of occupation code 4126 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.


This advert closes on Tuesday 26 Nov 2024

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.


** 20 month Fixed Term Contract - Apprenticeship **

We welcome applications from individuals wishing to become an Apprentice and gain experience in the NHS. You will develop new skills and knowledge whilst working with an established team gaining valuable work experience and a recognised apprenticeship qualification.

You will be enrolled with a local education provider and will be required to complete your Level 3 Diploma in Business Administration Apprenticeship Standard qualification within the duration of the placement.
We have an exciting opportunity for an enthusiastic and versatile individual to join the Trust as an Apprentice Secretary in the Gastroenterology Department.

Our Gastroenterology department is split up into sub-specialities and further sub-specialities within these;
Hepatology/Pancreatic; Nutrition; Inflammatory Bowel Disease (IBD).

We operate outpatient clinics, inpatient endoscopy and outpatient endoscopy and have an allocated gastroenterology ward (Guist) for patients.

We have consultants, registrars, IBD specialist nurses, Liver specialist nurses and Nutrition specialist nurses along with Upper and Lower Cancer specialist nurses

As a busy department our patients are at the heart of everything we do and being focused on delivering the quality of care that our patients expect, in a timely manner is vital in this role.

You will work as part of a busy team and respect and integrity are an essential part of the ethos of working together that drives our department. This is a busy role with varying demands, so building an effective rapport with colleagues and being ready to take their guidance and offer your support will be really important.

The Gastroenterology department is committed to offering the best possible care to our patients and this requires dedication from all our staff and this role will be no exception. We will expect you to share our passion for achieving excellence in the care of our patients.

We take PRIDE in our work for the NNUH and hope that in your application you will show us how you take PRIDE in your work too.

Our secretaries act as a point of contact for all communications between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies, maintaining a close working relationship between Consultants and patients as appropriate.

Monday – Friday 9.00 – 17.00

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Eligibility Criteria

All applicants must be:

• Aged 16+
• Resident in the UK/EEA for the last three consecutive years
• Must not have a qualification in a similar subject at the same level or above
• Must not be in any form of formal government-funded education upon the start of their apprenticeship

Qualifications and Skills Required:

• Good general standard of education
• 4 GCSE’s at Grade D/3 or above (or equivalent) subject to the job specification
• Good standard of literacy and numeracy
• Good communication and interpersonal skills
• Good IT skills

The NNUH are pleased to be able to offer a variety of challenging apprenticeships. Should you be selected for interview we may wish to discuss with you a range of alternative positions for you to consider.


This advert closes on Sunday 1 Dec 2024

This is an opportunity to join the Radiotherapy Physics team, who provide clinical scientific and physics services to the Department of Radiotherapy and Oncology. The Department has a Managed Services Contract with Ergéa to provide a comprehensive radiotherapy service to the people of Norfolk. The radiotherapy equipment consists of five Varian TrueBeams, 2 CT-simulators, Eclipse treatment planning system, orthovoltage unit and Bravos High dose-rate brachytherapy afterloading machine. The Department is fully electronically networked and largely paper-free. The department has also recently installed SGRT (VisionRT) across all linacs and CT.

The postholder will be expected to work shifts as part of an extended day working arrangement. Some weekend working may be required.

Radiotherapy Department at the NNUH. They will take particular clinical responsibility for the development of treatment planning for External Beam and Brachytherapy, supporting the Lead Clinical Scientists for Treatment Planning and Brachytherapy.

They will take the lead in the development of External Beam and Brachytherapy Planning, in terms of the use of scripting, reporting and advanced techniques to streamline processes, such as plan checking, and improve patient treatment. They will also take the lead for the Physics support for skin planning (Electron & kV).

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

1. To provide scientific support and advice relating to all areas of the Radiotherapy Physics service.


2. To participate in the Duty Physicist, Duty Treatment Planning and brachytherapy rotas, with a key focus on planning and brachytherapy.

3. To take the lead in the Physics support provided to the Radiotherapy Physics service for Skin Planning (Electron and kV).

4. To carry out regular quality assurance measurements for all equipment in Radiotherapy including High Energy Linear Accelerators, HDR Brachytherapy equipment, Xstrahl superficial unit, RT CT scanners, and Eclipse Treatment Planning System and to provide highly specialised advice regarding the adjustment of parameters to improve the dose output of the units.

5. To oversee regular QA on the treatment planning systems, ensuring consistency of data performance and investigating any discrepancies.


This advert closes on Wednesday 27 Nov 2024