Total 5,980 Manager job vacancies in London, Greater London, W1C 1LZ

Company Description

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave.
• 24 week’s enhanced maternity leave.
• Secondary carer leave
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance.
• Discounts available from HAPI app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Calling all culinary connoisseurs that are OBSESSED about food, we need you! If you have an insatiable appetite for the culinary arts and a burning desire to create food that delights customers and clients, then look no further. At BaxterStorey we offer an exceptional culinary playground where your creativity can flourish, your talents can shine and we wholeheartedly believe in nourishing talent and empowering our chefs to continuously evolve, refine their craft and create a development partnership together to ensure professional growth opportunities.

We have an exciting opportunity for a collaborative, inclusive and passionate Head Chef to join our team at ual: group , London College of Communication, located at Elephant and Castle

This is a fantastic opportunity for a skilled Head Chef to make a name for themselves within the food service industry and be a part of setting the new standard for workplace hospitality.

Job Description

• Lead, Inspire, collaborate and support your direct reports to deliver consistently exceptional standards.
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business.
• Continually look to develop your team through mentoring, training, recognition, and empowerment.
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation.
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance.

Qualifications

• Proven experience working as a Head Chef or similar role
• Have an obsession for food and creating experiences
• You can demonstrate that managing, training, and supporting a team has been an important part of your career to date
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
• Excellent coaching, delegation and influencing skills
• Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to thrive under pressure
• Meticulous organisational abilities and a high attention to detail
• Empathetic, clear and highly effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme

We recognise you have a level 3 childcare qualification and great managerial experience and the depth of your knowledge of the EYFS framework, combined with your experience on the job will be recognised and well rewarded at Busy Bees.

Twickenham Teddington Busy Bees are looking for a Room Manager to apply your knowledge and best practice to ensure our children have the best start in life. Working full time (40 hours per week), with optional 4 day working weeks available at discretion of manager and needs of the nursery.

Salaries up to £26k
Welcome bonus up to £500

About our Nursery:

Our nursery is situated close to Teddington train stations, with good links to buses and main roads.
Our Ofsted rating is Good.
Is a converted house with a lovely warm homely effect with 4 large rooms and a staff rooom.
About the Benefits:

Exclusive use of UP, Busy Bee’s propriety platform is available to all staff with unlimited funds per year. Plus, we have loads of short courses, training, and qualification pathways through our VLA.
Health & Wellbeing Apps. We know that sometimes life can be a bit tricky, or you might need a little guidance. Lean on our Employee Assistance Program as well as our Peppy and Mental Health Apps to help you navigate things.
Retail & Travel Discounts. Sought after online retail, cinema and travel discounts. Plus, food and insurance discounts that add real value over and above your pay, making the little things really add up!
Childcare Discounts. It is not always easy to cover the costs of childcare, so we are really pleased to offer you a generous discount to support your family’s needs.
Birthdays Off. Sure, Birthdays with colleagues can be fun but we give you the day off to celebrate, YOU! Plus, the longer you collaborate with Busy Bee’s, the more your holiday entitlement grows.
About the Business:

Throughout the UK, Busy Bees has led the industry in the provision of exceptional care for children for the past 40 years. The Nursery Practitioners at Busy Bees strive to create safe and enriching home-from-home environments filled with opportunities to learn. Run by enthusiastic staff, we work hard to make every nursery a place when children’s emotional needs are met, their interests and imaginations nurtured, and their individuality respected. We are proud of what we do, and this extends to how our colleagues describe their career pathways at Busy Bees. We aim to create a unique employee experience not only in our fantastic benefits and rewards but the possibility of realising your career potential, wherever you imagine it may take you.

A career at Busy Bees is exciting, dynamic, and always evolving. Sure, the opportunity to work and learn on the job led by leading Practitioners in the industry is here but combine that with best-in-sector training and support in child development and you have all the essential ingredients to really take your career places. Here are just a few reasons why a career at Busy Bee’s is just that little bit more extraordinary.

Pay up to £45,081, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.  

DWP. Digital with Purpose. 

• We love to talk Agile. What's your favourite approach? Scrum, Kanban, Lean or something else? 

• Want to grow your career as part of the one of the biggest Agile Delivery communities in the UK? 

We are looking for an Agile Delivery Manager to join our community of tech experts in DWP Digital.

This is not a traditional project management role. We're looking for skilled agile delivery managers, who have experience of delivering software in an agile environment.

You'll enable a multi-disciplinary team through different phases, as we use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK.

What skills, knowledge and experience will you need? 

• Experience of delivering software at pace in an agile environment 

• A good understanding of agile principles and practices 

• Promoting a healthy team culture, managing team dynamics and fostering a continuous improvement environment 

• Translating technical terms and facilitating relationships with business stakeholders  

• Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support
  
  
  
  

You and your role 

Our Agile Delivery Managers create psychologically safe spaces, so our high-performing digital teams to create, build, innovate and deliver stuff that works for over 20 million users.

You'll make sure our experts have what they need to deliver the best services. You'll identify blockers, and find the best way round through, and over. 

Our focus is on individuals and interactions, values and behaviours - not processes tools or documentations - and we put the user at the centre of everything we do. 

One of the great things in DWP is the scale and breadth of activity we're taking on. It is massive. There is a real variety of projects and teams who want your coaching, leadership and empowerment. 

Our Agile Delivery practice is thriving with over 200 members.

New joiners, and long time-members of our community love how much support is available, and the degree of collaboration in DWP. 

And the opportunities for learning - in whatever form you prefer - are unlimited. 

Details. Wages. Perks. 

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield, whichever most convenient for you. 

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. 

Pay: We offer competitive pay of up to £45,081.

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £13,000 per year. 

Holidays: A generous leave package starting at 26 days and rising to 31 days over time. 

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. 

We have a broad benefits package built around your work-life balance which includes: 

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)  

• Flexible working including flexible hours and flex-friendly policies 

• Time off volunteering and charitable giving 

• Bring your authentic self to work with 'I Can Be Me in DWP'  

• Discounts and savings on shopping, fun days out and more 

• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference 

• Sports and social activities 

• Professional development, coaching, mentoring and career progression opportunities. 

 

Process:  

We know your time is valuable so our application and selection process is just two stages: 

 

1. Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. 

1. Interview: a single stage interview online. 

CLICK APPLY for more information and to start your application. 

Proud member of the Disability Confident employer scheme

Relationship Manager

Location: Hammersmith

Salary: £31,000

Ingeus are currently looking for a Relationship Manager to establish, grow and maximise employer relationships and ensure that suitable vacancies are sourced for and are filled by Ingeus participants across the region or contract area.

As our Relationship Manager, you will manage and establish employer relationships and support recruitment, jobstarts and sustainability on the vacancies that the employers provide. You will also make regular contact with these clients to ensure repeat business can be gained.

As the Relationship Manager, you will:

• Build and maintain strong and effective relationships with new and existing employers to generate vacancies for Ingeus participants.
• Sell the Ingeus recruitment services to employers and utilise marketing and sales tools to source vacancies and job opportunities.
• Identify recruitment needs of each employer and ensure that pre screens and group assessments are tailored to their specific needs.
• Promote and agree recruitment processes with employers, I.e. web and face to face recruitment sessions, screening and shortlisting processes as well as job offer processes.

To be the Relationship Manager, you will:

• Have the ability to build and maintain relationships with internal and external stakeholders.
• Have experience of working in a target driven environment.
• Have a strong understanding of the local employment market.
• Have the ability to present to clients both in person and via digital platforms.

The Restart Scheme is a specially designed programmed which gives participants who have been out of work for 9 plus months, intensive and tailored support to help find sustained work in their local area.

As an Ingeus employee, you will have access to a range of exceptional benefits including:

• 25 days annual leave plus bank holidays
• Life insurance
• Private medical care
• Company pension
• Online discount shopping
• Additional leave for personal development and community volunteering
• The opportunity to buy extra perks such as extra annual leave, critical illness cover, dental insurance, discounted gym membership, wellbeing services and more.

If you are someone who can provide a great service to our participants and wants to truly make a difference, apply now. We are waiting to hear from you!

Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. Were purpose-led, passionate and proud to work with customers and communities to drive social change.

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

We are looking for someone who is / has

• Exceptionally strong financial, administrative and managerial skills
• Proactive, detail-oriented and adaptable
• A passion for working in an educational environment
• Highly-organised with the ability to manage multiple tasks efficiently
• A commitment to our school’s mission, vision and values

The position would suit someone who

• Wants to develop critical skills in school business management including finance and leadership
• Thrives working in a team and is committed to wanting to make a difference for the school community
• Enjoys the challenge and management of financial and administrative tasks
• Is looking for flexibility with term time working options

What the school offers its staff

What does Park Walk offer?

• An experienced and supportive Leadership Team
• Hard-working staff who strive to ensure school is an enriching, happy place for children and staff
• Vibrant, multicultural and inclusive school that has diverse communities and a determination that all children will succeed regardless of background
• We are passionate about supporting our staff in their career development and success through care and guidance.
• A working environment that values wellbeing and supports work-life balance
• A relaxed, fun working environment where all adults are equally valued and supported.

Commitment to safeguarding

The Royal Borough of Kensington and Chelsea use the Disclosure & Barring Service (DBS) to help assess the suitability of applicants and volunteers for positions of trust. We do this in compliance with the DBS’s Code of Practice (on the internet at www.homeoffice.gov.uk or www.direct.gov.uk.) This policy on the recruitment of ex-offenders is made available to all applicants and volunteers to jobs that require a Disclosure. This role is subject to an enhanced DBS check.

Shift Leader at Caffè Nero

At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

• Brilliant training – no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
• 50% off all handmade drinks and 40% off everything else when you’re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.

The starter rate for Shift Leaders in this location is £11.49 per hour, increasing to £11.66 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you really can be you, with us.

Proud member of the Disability Confident employer scheme

Full-time Team Leader vacancy at GAIL's.

If leading a team to success makes you smile and puts a spring in your step, then please read on!

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others. You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our products to a high standard.

As appreciation for being a Team Leader with great execution and effective leadership, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Apprenticeships available alongside this role including ‘Retailer Team Member Level 2’

Job Title: Ofsted Registered Manager – Children’s Residential Care Home (EBD)

Salary: £40k-£60k depending on experience

Job Type: Full-Time, Permanent

About Us:
We are committed to providing a safe, nurturing environment for children with emotional and behavioural difficulties (EBD). We focus on helping young people develop life skills, resilience, and independence. With a dedicated team and therapeutic approach, we aim to create a homely environment where each child feels valued and supported.

Job Overview:
We are looking for a passionate and experienced Ofsted Registered Manager to lead our children’s residential care home. The ideal candidate will have a deep commitment to safeguarding, high standards of care, and a proactive approach to meeting Ofsted requirements. This role involves overseeing the day-to-day operations, ensuring regulatory compliance, and fostering a positive, therapeutic environment.

Key Responsibilities:

Regulatory Compliance: Ensure the home meets Ofsted standards, Children’s Homes Regulations, and other legal requirements. Prepare for inspections and maintain accurate records.
Safeguarding and Child Protection: Act as the Designated Safeguarding Lead, ensuring all policies are strictly followed to protect children’s safety and well-being.
Staff Leadership: Lead recruitment, training, and development of care staff, providing regular supervision, performance reviews, and mentoring.
Individualized Care Planning: Develop and monitor personalized care plans in coordination with therapeutic and educational professionals to meet each child’s unique needs.
Creating a Positive Environment: Foster a warm, family-like atmosphere, encouraging children’s social, emotional, and personal development.
Resource and Budget Management: Oversee financial resources, ensuring efficient use of budgets to maintain high-quality care.
Behaviour and Crisis Management: Implement positive behaviour management techniques and handle crises calmly, supporting staff in challenging situations.

Qualifications & Skills:

Level 5 Diploma in Leadership for Health and Social Care (or willingness to achieve this).
Minimum of 5 years’ experience in a children’s residential setting, with at least 2 years in a managerial role.
Strong knowledge of safeguarding, Children’s Homes Regulations, and Ofsted requirements.
Exceptional leadership, communication, and problem-solving skills.
Compassionate, resilient, and committed to achieving positive outcomes for children.

What We Offer:

Competitive salary with performance-related bonuses
Comprehensive training and career development opportunities
Support from a dedicated multi-disciplinary team
Employee wellbeing programs


If you are a proactive leader dedicated to providing outstanding care and making a meaningful difference in children’s lives, we invite you to apply.

What skills and experience we're looking for

Heartlands High School - Head of Music Vacancy

Are you an inspiring and innovative music educator ready to lead a vibrant Music Department? Heartlands High School, a thriving and inclusive secondary school in the heart of London’s diverse community, is seeking a Head of Music with a passion for developing students' musical talent and a vision for delivering an exceptional curriculum.

At Heartlands High School, we pride ourselves on fostering a dynamic and inclusive environment where every student is encouraged to achieve their best. Our mission is to enrich our students’ education, and the Arts are central to our school ethos. Our Music Department is celebrated for its excellence, and we are committed to providing diverse musical opportunities both in and beyond the classroom.

As Head of Music, you will:

• Lead and manage the Music Department, setting high standards for teaching and learning.
• Develop a broad and engaging curriculum that inspires students of all abilities.
• Organise and promote exciting musical events, performances, and extra-curricular opportunities.
• Foster a culture where students are excited to participate in music-making and performance.
• Manage departmental resources effectively to maximise students’ educational experiences.

What the school offers its staff

Why Join Heartlands High School?

• Join a friendly, motivated, and talented staff team dedicated to achieving outstanding outcomes for our students.
• Benefit from professional development opportunities to support your career progression.
• Work in a well-resourced school with a commitment to the Arts and music education.
• Be part of a diverse and vibrant community that values creativity and collaboration.

We can offer you

• A very positive working environment
• The support of a highly committed and professional staff team
• Exceptional professional development opportunities
• Collaborative and committed colleagues

We are driven by ambition: a clear desire to deliver results as we combine our strong ethos and culture. We’re also committed to providing first-rate training and development to all our teaching staff and support staff, plus excellent career advancement opportunities within this evolving Trust. You’ll find high expectations here too. We expect the kind of exemplary behaviour that allows our teachers to do their jobs as effectively as they can.

With state-of-the-art facilities, Heartlands High School is oversubscribed and a first-choice school for parents and students in the local community. Our intake is diverse and is a real reflection of the community that we serve. Our ethos is captured in the acronym SEARCH; School Matters, Effort, Achievement, Character and High Aspirations. These values drive all we do and are core to our success. Our aspirations for this community are high and we want our students to have access to the very best education.

If you would like to find out more about the position, we would love to talk to you.

Commitment to safeguarding

Heartlands High School, part of the SEARCH Education Trust, is committed to safeguarding and promoting the welfare of our students and young people. The successful applicant will therefore be required to complete checks in line with the requirements of Keeping Children Safe in Education with regard to DBS and other pre-employment checks.

What skills and experience we're looking for

Skills and knowledge

• Expert knowledge of the National Curriculum
• Understanding of high-quality teaching and learning strategies, and the ability to model this for others and support others to improve
• Understanding of how to design and develop a well-sequenced curriculum
• Understanding of assessment and data and how to use assessment data effectively
• Awareness of local and national organisations that can provide support with delivering the curriculum
• Ability to build effective working relationships with staff and other stakeholders, both orally and in writing
• Ability to adapt teaching to meet pupils’ needs
• Ability to build effective working relationships with pupils
• Knowledge of guidance and requirements around safeguarding children
• Good IT skills
• Effective communication and interpersonal skills
• Ability to communicate a vision and inspire others
• Ability to deliver training effectively
• Ability to produce good quality written reports

What the school offers its staff

Our most recent Ofsted report (October 2023) said:

• Staff feel well supported. They appreciate the trust placed in them. They know that leaders listen to them and consider their well-being and workload
• Effective training supports teachers
• Pupils enjoy attending this vibrant, caring and friendly school
• Parents, pupils and staff are all extremely positive about the recent improvements to the school
• Pupils, parents and staff all agree that behaviour at the school is excellent
• Pupils’ wider development is exceptional
• Governors are very committed to the school

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Job Location - Courtyard By Marriott London City Airport

Job Description

Job Title: GSR Team Leader

Reports To: Front Office Manager

Indirectly Reports To: Operations Manager

Job Scope

Assist in the management all aspects of the Front Office (for example guest registration, concierge/ porter services, business centre, telephone services and guest reservations) to deliver a guest experience that is unique and brings the brand to life.

PASSIONATE - The energy that drives everything from the service philosophy to the commitment to delivering the best stay for guests

FORWARD - Always looking ahead to account for the needs of next-gen travellers. This includes spaces, amenities and technology.

ENGAGING -Welcoming guests in an inviting environment that allows for collaboration and exploring curiosity without pretence.

At Cycas Hospitality we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Key Relationships


Hotel Senior Management Team
Heads of Department
Brand Team
Key internal and external stakeholders
Cycas Hospitality Team
Competitors


Key Job Responsibilities

Revenue:


Oversee night audit function and preparation of daily financial reports
Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk
Display a pro-active and consistent approach to stock control, cost control and cash control
Be actively involved in executing revenue strategies and sales initiative by being an integral part of the rooms division team


Cycadettes:


Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance



Educate and train team members in compliance with national and local laws and safety regulations
Ensure staff are properly trained and has the tools and equipment to carry out job duties
Ensure staff are properly trained on systems, security and cash handling procedures and service and quality standards
Ensure the Front of House team are developed to provide a hospitable service in line with brand standards
Ensure the Front of House team are aware of hotel availability and take every opportunity to maximise room sales
Develop the Front of House team to anticipate guest needs, act upon and follow up guest requests and deliver a level of service and responsiveness that generates compliments
Display a pro-active and innovative approach to skills development and standards enhancement within the Front of House team
Actively develop your team’s awareness of revenue capture and resolving positing errors and guest queries relating to charges, in order to protect revenues


Guest Experience:


Ensure Front Office staff provides guests with prompt service, professional attention and personal recognition
Ensure guests are greeted upon arrival ad make time to interact effectively with guests
Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction
Conduct routine inspections of the Front of House and public areas and take immediate actions to correct any deficiencies
Ensure communication procedures are effective and efficient on a day-to-day basis so that service standards are not compromised


Responsible Business:


Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner
Train team members on telephone procedures and serve as a central communications point during emergency/crisis situations
Actively develop positive and effective communication between the Reception, Maintenance and the Housekeeping Team
To have a full understanding of all systems and programmes e.g. Marsha, Opera etc
Being pro-active in getting things done and exceeding expectations of both guests and colleagues where possible



Develop interactive customer relations and to be aware of any possible future requirements. To relay such information and ideas to the Front Office Manager for the enhancement of customer expectation
Perform other duties as assigned


Accountable for:

Self-Management

Customer Service

Health Safety & Security

The above is designed to help you in the understanding of your role and is not intended to be a definitive list of your duties, as flexibility in meeting company and guests is required by all employees.

Join us as a Behavioural Risk & Applied Empirical Science Audit Manager

• In this key role, you’ll be focussing on driving the adoption of empirical scientific research methods within the NatWest Behavioural Risk team and wider Internal Audit sector
• You’ll be responsible for leading and managing data science and behavioural science colleagues, and you’ll shape and lead high profile evidence-based and data-led pieces of insight, providing assurance to senior executives on our assets and sustainability
• This role offers a great platform to build your leadership profile as you shape a high performing and vibrant team culture

What you’ll do

As a Behavioural Risk & Applied Empirical Science Audit Manager, you’ll collaborate with audit experts to understand critical business assurance and sustainability questions. You’ll work closely with a diverse group of talented and accomplished behavioural and data scientists, identifying opportunities for innovation, gathering resources and owning implementation.

You’ll also:

• Guide more junior colleagues in designing feasible research approaches, as well as in executing and interpreting insights
• Develop and manage effective stakeholder relationships and act as first point of contact when leading reviews
• Stay on top of latest applied empirical science methods and applications, as well as analysis and workflow management technology
• Stay at the forefront of empirical social science behavioural insight, sharing knowledge where possible

The skills you’ll need:

We’re looking for someone with extensive relevant technical and research leadership experience. You’ll hold an academic degree in a social science discipline, with a strong quantitative analysis element, or you’ll have a proven equivalent track record.

You’ll also have experience in empirical social science design and execution, covering statistics, causal inference and data science. Knowledge of large-scale business data handling such as databases and SQL would be beneficial, as would an understanding of retail banking, financial markets and code development and quality assurance practices such as Git, GitLab and GitHub.

In addition to this, we’re looking for:

• Enterprise level coding experience including object-oriented programming, ideally using Python
• Experience in drawing conclusions from different primary and secondary data sources
• Clear, concise and compelling communication skills to inspire others, maintain momentum and ensure work completion
• Experience role-modelling, supporting and supervising through coaching, feedback and development
• The entrepreneurial skills, resilience, drive and enthusiasm to develop your skill set and innovate

Join us as Head of Collateral Evaluation & Monitoring

• In this key role, you’ll support delivery of the investment backed lending credit product, to enable our overall sustainable credit growth and profitability targets, including managing the market risk of the collateral portfolio
• You’ll partner with internal product, journey, and risk teams to provide a market leading Investment Backed Lending (IBL) proposition that delivers good client outcomes
• Enjoy a great platform to build your leadership profile as you shape a high performing and vibrant team culture

What you'll do

As Head of Collateral Evaluation & Monitoring, you’ll support overall risk management through the identification, assessment, and mitigation of financial market risks. You’ll be accountable for the development of the lending value matrix that defines market risk appetite for IBL, including reviewing suitability and comparison to peers, in agreement with the business and risk partners.

In addition, you’ll own and proactively develop credit risk mitigation methodology, policy and procedures to maximise risk weighted asset benefits of the IBL collateral portfolio, in partnership with the NatWest Regulatory Policy & Advisory Team. We’ll look to you to lead and build Collateral Evaluation & Monitoring into a high performing team by acting as a role model, and developing talent, managing performance, resource management and ensuring that key activities are completed on time and to a high standard.

Day to day, you’ll:

• Provide insights to assist in defining the bank’s risk appetite and IBL strategy and product suite
• Identify, assess, and mitigate financial market risks across all segments, IBL products, and legal entities of Coutts to ensure portfolio risk is within guidelines and standards
• Consider the adequacy and effectiveness of the business’s controls on a regular basis and proactively challenge existing processes and any barriers to achieving the bank’s objectives
• Provide guidance to the Coverage teams, IBL and Mortgage Specialists, and other stakeholders in respect of individual transactions, especially larger or more complex cases and the assessment of investments being used in connection with HNW mortgage exemptions
• Prepare and deliver high quality reports and presentations to key stakeholders and more broadly across Coutts if required
• Own and proactively contribute to appropriate planning for workloads, projects, financial plans and client contact strategy

The skills you'll need

We want you to thrive in this role, so you’ll need knowledge and understanding of the investment backed lending market, ideally from a market risk or credit structuring background and an understanding of offshore jurisdictions will be ideal. You’ll understand financial markets, including key drivers for changes in price and volatility, as well as bring sound knowledge of investment products and collateral analysis.

You’ll also demonstrate:

• Experience of relevant policies, regulatory obligations and risk management of investment backed lending products
• Strategic thinking and the ability to simplify complex and conflicting tasks and policy positions, ensuring that these are effectively managed and communicated
• Experience in developing relationships with the credit function and banker communities locally, regionally and at Group level within a large organisation
• Experience leading a team
• Great communication skills and the ability to present your insights in a way that’s knowledgeable and tailored to your audience.
• Critical thinking skills, enabling you to cut through complexity, and make sound decisions and recommendations that are carefully balanced against risk

We’re seeking a Deputy Head of Resident Doctors (Critical Care) to join an award-winning healthcare provider in London! This role comes with a generous salary of up to £92,766 and excellent benefits. This is a full-time role working 40 hours per week. 80% of your time will be clinical with 20% protected management time.

It’s an exciting time to be joining the hospital. They are proud to have a ‘Good’ CQC rating and offer a range of complex services including Neuro, Spinal, Cardiac, Orthopaedics, Oncology and more. This well-equipped, busy hospital has 200+ beds, a 20+ bed ITU, 4 operating theatres and 38 consulting rooms. Their world-class Radiology department consists of the latest diagnostic technology and equipment.

As the Deputy Head of Resident Doctors for Critical Care, you will:

- As a key member of the consultant-led team you will oversee and deliver high-quality care within the Critical Care and ITU units.
- Working closely with the Head of Resident Doctors, you’ll serve as the clinical expert, managing patient care from admission through discharge, coordinating daily ward rounds, and responding to urgent medical needs, including airway management as required.
- This is an exceptional opportunity to build strong partnerships with top consultants, support the professional development of a small team of Critical Care Doctors, and contribute to a culture of continuous improvement and knowledge-sharing.

To apply for this Deputy Head of Resident Doctors (Critical Care) role, you will need full registration with the General Medical Council (GMC) and Bayes EMML Fellowship (Executive Masters in Medical Leadership) or willingness to undertake this. You will also need to be medically trained within Critical Care/Anaesthetics. To achieve the top end of the salary you will need proven experience in workforce planning, clinical education, training supervision and be comfortable managing a diverse team.

You’ll receive an excellent salary of up to £92,766 and a compelling benefits package for your knowledge and expertise. Excellent training and development opportunities will be provided, with access to clinical study days, management courses and external training.

Please reach out to our team today to apply or register your interest in this full time Assistant Head of Resident Doctors (Critical Care) job in London. We’d love to help you get your next role and fulfil your professional ambitions!

Contract Manager – Multi Site - Commercial Maintenance – London - up to 70k plus travel

Would you like to work for an established, stable building maintenance contractor?

Do you have experience of managing multi-site contracts?

Would you like to have the flexibility to work from home, office or client's premises?

If so, this could be the role for you...

One of the established names in the commercial building maintenance industry is looking to recruit a multi-site contract manager to cover a number of key commercial properties in and around Central London.

They are looking for a Contract Manager who will be able to provide a first class customer service and be able to organise, manage and motivate their team.

Time will be spent during the working week based out of either the central London office or home with travel to each of the locations as and when needed.

The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:

- Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.
- Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
- Ensure contractually agreed KPIs / SLAs are met.
- Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
- Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.
- Provide leadership and management to the site team as necessary.

Applicants for this role must be able to meet the following criteria:

- Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.
- Proven experience and involvement in managing mobile businesses.
- A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.
- Must be a team player committed to working in a quality and professional environment.
- Strong people management skills.
- Excellent written and verbal communication skills.