Total 4 job vacancies by Mitie

Retail Security Officer (Full Time) - ASDA - Hamilton

Hours - Dependent on Store opening times - to be discussed at interview.

Pay Rate - £13.00



Job Overview

You are required to provide safety and security to our customer's property, people and/or assets in line with the published Assignment Instructions, delivering results that meet and / or exceed the Key performance indicators. Provide exceptional customer service to both staff and visitors alike, as well as undertake additional training to ensure continuous self-development, all whilst upholding both Mitie and our clients reputation.



Main Duties

-Use ASCONE to maintain the security of the site.

-Conduct regular patrols of the site.

-Monitoring self-scan area

-Deliver customer service to both staff and visitors.

-Support the staff with any reasonable request.

-Ensure the relevant reports are completed for accurate information to be recorded.

Training

For this role, you will be required to fully and satisfactorily complete all required competency training, as well as undertake additional training to ensure continuous self-development as directed by the Operations Manager. You are required to ensure you renew your licence 16 weeks before expiry.



Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage, whilst using common sense and initiative to ensure the situation does not become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate and detailed entry of any incidents that occur on the system provided on site.

-To call emergency services and Communication Centre to report all incidents.



What we are looking for

-Previous Security Experience is required.

-Door Supervisor SIA License.

-Excellent communication skills.

-Ability to work well under pressure.



Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So, you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

£12.00 per hour

40 hours a week

Co op Retail Store Hamilton, Mill Road, Hamilton, ML3 8HU

JOB DESCRIPTION

Mitie has a great opportunity for a Retail Security Officer to join the Total Security Management Team.

Retail Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.

Main Duties

-The security officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers

-To add a polite greeting and excellent customer service at all times

-As the first point of contact for all customers and clients, the security officer must be geographically aware of their local surroundings.

-You will be able to protect customers and colleagues from physical and verbal abuse, also deterring violence and public order offences

-Respond to any on site incident or request for assistance and assume control until arrival of the Client, Emergency Services or Duty Manager

-Reporting to the Security Operations Manager - they must record, report and escalate all incidents and arrests using the process/system/technology as required throughout their shift.

QUALIFICATIONS

-The security officer will need to be a team player with an enthusiastic attitude.

-Able to work on their own initiative.

-Retail Security experience.

-Flexible Approach to work to suit the business needs with an ability to work with different teams as required

-Excellent communication skills are required both written and verbal.

-Capability in the use of technology

-An ambassador for great customer service

-It is important the Security Officer is calm under pressure.

-Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.

-Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial

ADDITIONAL INFORMATION

It's the little things that count -

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. A comprehensive training programme is in place to support personnel development

Note:This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. A more detailed job description will be available at interview should you be successful in your application. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the needs of the business.

£10.65 PER HOUR

40 hours a week

Co op Retail Store Hamilton, Mill Road, Hamilton, ML3 8HU

JOB DESCRIPTION

Mitie has a great opportunity for a Retail Security Officer to join the Total Security Management Team.

Retail Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.

Main Duties

-The security officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers

-To add a polite greeting and excellent customer service at all times

-As the first point of contact for all customers and clients, the security officer must be geographically aware of their local surroundings.

-You will be able to protect customers and colleagues from physical and verbal abuse, also deterring violence and public order offences

-Respond to any on site incident or request for assistance and assume control until arrival of the Client, Emergency Services or Duty Manager

-Reporting to the Security Operations Manager - they must record, report and escalate all incidents and arrests using the process/system/technology as required throughout their shift.

QUALIFICATIONS

-The security officer will need to be a team player with an enthusiastic attitude.

-Able to work on their own initiative.

-Retail Security experience.

-Flexible Approach to work to suit the business needs with an ability to work with different teams as required

-Excellent communication skills are required both written and verbal.

-Capability in the use of technology

-An ambassador for great customer service

-It is important the Security Officer is calm under pressure.

-Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.

-Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial

ADDITIONAL INFORMATION

It's the little things that count -

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. A comprehensive training programme is in place to support personnel development

Note:This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. A more detailed job description will be available at interview should you be successful in your application. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the needs of the business.

£10.65 PER HOUR

40 hours a week

Co op Retail Store Hamilton, Mill Road, Hamilton, ML3 8HU

JOB DESCRIPTION

Mitie has a great opportunity for a Retail Security Officer to join the Total Security Management Team.

Retail Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.

Main Duties

-The security officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers

-To add a polite greeting and excellent customer service at all times

-As the first point of contact for all customers and clients, the security officer must be geographically aware of their local surroundings.

-You will be able to protect customers and colleagues from physical and verbal abuse, also deterring violence and public order offences

-Respond to any on site incident or request for assistance and assume control until arrival of the Client, Emergency Services or Duty Manager

-Reporting to the Security Operations Manager - they must record, report and escalate all incidents and arrests using the process/system/technology as required throughout their shift.

QUALIFICATIONS

-The security officer will need to be a team player with an enthusiastic attitude.

-Able to work on their own initiative.

-Retail Security experience.

-Flexible Approach to work to suit the business needs with an ability to work with different teams as required

-Excellent communication skills are required both written and verbal.

-Capability in the use of technology

-An ambassador for great customer service

-It is important the Security Officer is calm under pressure.

-Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.

-Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial

ADDITIONAL INFORMATION

It's the little things that count -

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. A comprehensive training programme is in place to support personnel development

Note:This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. A more detailed job description will be available at interview should you be successful in your application. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the needs of the business.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.