Total 129 job vacancies by AXA UK

It’s an exciting time to join our People Projects and Transformation team here at AXA as a Senior People Project Consultant on a 12-month fixed term contract. We’re seeking a pro-active and pragmatic HR professional with experience of organisation design and project management across complex change/ transformation programmes. You’ll lead the successful delivery of people projects that support the business strategy and drive transformation set out in strategic people plans.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.
What you’ll be doing:

Work alongside the Strategic People Partners to scope key projects and manage project delivery.
Lead, design and deliver People projects/innovative solutions and change in partnership with the business to ensure continuous improvement and value add to the business and our customers.
Stakeholder Management, you’ll develop and sustain collaborative working relationships across the organisation ensuring regular feedback is available so everyone is fully engaged in the project.
Manage and track the project plan, actions, risks, dependencies. Be responsible for effective project controls and procedures within their given initiatives
Provide expert advice and guidance to the business on people policies, processes and procedures relating to the project delivery.
Produce and deliver relevant presentation packs for key stakeholders as required to support projects or initiatives where necessary. Deliver project communications
Use data and insight to provide effective solutions and strategies and ensure metrics are being met and shortfalls are addressed.
Participate in AXA UK wide HR related projects.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

Its an exciting time to join the Global Distribution Team here at AXA Global Healthcare. Due to the continued success of the global business we’re expanding and therefore we need a Head of Large Corporate Sales Asia to lead and manage the Sales team, manage the Direct and Broker channels, and deliver a market leading IPMI solution that continues to meet our regional expansion and customer needs.At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work part of your week away from home at our office in Hong Kong.
What you’ll be doing:

Manage the Team and ensure that the department hits the agreed targets for the Large Corporate IPMI channel
Support and drive the regional expansion, delivering a product and proposition to new markets
Part of the AXA Global Healthcare Distribution leadership team
Maintain and develop stakeholder relationships e.g., Global IEB’s, and to support the development of new partnerships to generate Large corporate and other AXA sale opportunities
Communicate clearly on issues impacting the distribution process conducted with stakeholders, ensuring that everyone is always clear on strategy/objectives and their contribution towards departmental and personal objectives delivery
Drive a high-performance team ethos embracing collaborative working and performance management, supported by a strong culture of coaching and personal achievement
Manage the resource on the team by planning and allocating the appropriate resource to deliver on business targets to ensure the team are in line with SLA’s and KPI’s
Manage recruitment on to the team, ensuring a smooth integration on to the sales teams and increase the overall sales quality of the sector
Own and maintain the Large Corporate partnership landscape and be the escalation point for senior partnerships and management

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

We're recruiting for a Defendant Paralegal to join our in house Legal Services Unit (LSU), part of AXA Retail. You’ll be managing a litigated portfolio of approximately 100 motor claims that’ve been brought against AXA and/ or its policy holders.
We’re looking for a team player to handle a complex and changing workload whilst maintaining quality. If you’re ready to take on a rewarding position in the legal field, we’d love to hear from you.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home with a minimum of 2 days a week in the office. The LSU are based out of our Gloucester office so there will be a need to travel there for team collaboration.
What you’ll be doing:

Handling a portfolio of litigated files of claims brought against our motor policyholders and defending all proceedings to a high-quality standard
Negotiating bent metal claims whilst keeping indemnity spend and lifecycles to a minimum
Coordinating and preparing statements to brief counsel
Providing commercially focused legal advice
Making an appropriate contribution to the department e.g. knowledge sharing and training
Complying with the required standards for internal procedures

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

As the Senior Pricing Analyst within the Commercial Pricing Team, you’ll be responsible for the build and management of the complex product rating emulators, leading on changes in production systems and testing accuracy. Reporting to the Commercial Pricing Manager, you’ll also be the principle in the development of pricing analysis and modelling, whilst looking to utilise data insight which includes external data and technology to drive data driven decisions to support the strategic plans of profitable growth. They will be expected to review models built by more junior analysts, present rating recommendations and seek to develop new processes, improving on existing practices.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:

Take an active role in the Commercial Lines transformation project, supporting the development of the Blueprint Project and the subsequent BAU and projects that follow, especially in regard of the next generation of platforms, data, and modelling systems.
Validate, maintain, and reconcile quote, exposure, and claims data, transforming it to be ready for analysis and modelling.
Ensure data and pricing tasks are completed to appropriate standards and timelines; ensuring delivery drives profitable growth, enabled by ensuring high quality accurate outputs with creativity that elucidate the findings.
Use external data to augment internal system data to find new commercial insights that will improve profitability.
Create and execute pricing and underwriting reviews for profitable development of our Complex products, building robust models to support decision-making in pricing and underwriting.
Be proactive in driving greater collaboration with underwriters, claims teams, and Finance to ensure comprehensive support across the business.
Support the innovation in new processes and methods, including machine learning and open source coding languages, to support the expanding use of external data and the enhanced insights available from the data lake and take the lead to share best practice.
Maintain suitable governance documentation of rating structures, risk models and similar to evidence appropriate approval process is undertaken.
Interact effectively and build strong relationships with underwriters to work collaboratively on goals set.
Develop the technical and software skills of more junior members and coach them to deliver their personal and business goals.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

We have an involved and varied role as a Senior Pensions Strategist to join the pensions team on a 13 - month fixed term contract to support the Head of Pension Strategy. You’ll manage all pension scheme matters from a company and trustee perspective, taking the lead on appropriate projects including, defining the pension strategy for AXA UK, which entails advising the company and trustees regarding the asset and liability management of the scheme. You’ll also advise the company on any implication of the scheme on the IFRS balance sheet and Solvency II balance sheet and make recommendations to the Trustee Board and AXA UK Board regarding the risk management of the Scheme.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office location in London.
We’re also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.
What you’ll be doing:

Provide a stand in and representation of the views of the Pension Strategy Team and company in discussions with the Trustee of both AXA UK Group Pension Scheme and the Trustee of AXA Ireland Pension Fund.
Influence the Board of the AXA Ireland Pension Fund in setting and implementing its strategic objectives, by providing timely and robust advice to the company representative and be accountable for the delivery and implementation of the Irish pension scheme.
Deliver on innovative approached to modelling of liabilities for both AXA UK and Ireland and deliver strategy recommendations to the company and Trustee based on a holistic risk framework.
Provide analysis in construction of hedging strategies asset and liabilities and lead in the implementation of strategies in the most effective way possible, ensuring compliance with pension scheme regulations.
Form an integral part of the project team in the delivery of strategic imperatives on behalf of Trustee and company, including asset manager, strategic mandate changes and legal reviews
Oversee the ongoing management of existing longevity swap arrangements ensuring appropriate succession planning in in place.
Manage the calculation of the Solvency II capital associated with the pension scheme on a regular basis with appropriate reporting to stakeholders and committee.
Lead on the IFRS accounting process at the year end, ensure appropriate inputs into the strategic planning cycle and monitor IFRS impact of de-risking activities on a regular basis. Seek to provide management with optimisation opportunities for the AXA UK and entity balance sheets.
Delivery of accurate and timely reporting and MI for the AXA UK Board and other third parties such as regulators with relevant analysis.
Seek opportunities to improve existing process across the pension and investment spectrum, striving for cross department collaboration.
Managing external providers and consultants where required to deliver projects.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

AXA Health is AXA’s health and wellbeing specialist in the UK, and we’re helping people be their best selves. To help support the Customer Experience, Marketing and Operations team in three vital areas, we’re looking for a talented individual to join the team on up to a 12 month FTC.
As Marketing Co-Ordinator, you’ll be supporting the shaping and delivery of our strategic intent for our team across all our audiences including Individual, SME and Corporate and Intermediaries.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
We’re also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.
What you’ll be doing:

Support the delivery of Customer Experience, Marketing and Operational annual priorities.
Contribute to the delivery efforts of all Customer Marketing, Experience and Operational activities and initiatives.
Support the step-change required from Customer Marketing, increasing our contribution to both business and customer.
Enable actionable insights across a variety of methods, including campaigns, influencing key stakeholders and increasing in customer satisfaction.
Communicate and create strong working relationships with stakeholders at all levels.
Use high quality external thinking, examples and out of sector to enrich our internal thoughts.
Be able to constructively ‘agitate’ to ensure we are operating at the right pace.
Act as a Marketing role model and customer champion within AXA Health.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

At AXA Commercial, we support our business customers, large and small, by making it easy for them to do business with us in the way that suits them. Whether they insure with us via brokers, directly on the phone or online through comparison sites, we've got them covered.
Building on our success, a key initiative for the future of AXA Commercial is enhancing our current teams with experienced, engaging, and forward-thinking Commercial Underwriters. These roles provide a fantastic opportunity for you to build key foundations and shape the narrative, that will provide AXA the exposure and scope required for growth.
We've a great opportunity for an experienced Management Liability Underwriter (MLP) to join the team, focussing on underwriting within the MLP portfolio, to maximise our opportunity for growth and profitability. Partnering and developing our key strategic and highly valued premier broker accounts, we're looking for a confident and credible individual to make decisions and recommendations to assist in the development and control of profitable underwriting, supporting new and existing opportunities, whilst monitoring the performance of management liability products.
Above all, we’re looking for a real team player, that is able to make a difference across both their own teams and other internal and external stakeholders.
What you’ll be doing: You’ll help drive and transform how we partner our broker portfolios, through responsive, flexible, and collaborative relationships. With a strong balance of technical and trading capability, you’ll be empowered to make decisions, supported by data, insight, and decision support tools on mobile technology to succeed. You’ll be focused on developing and delivering profitable growth, across new and existing business within the key markets.

We’ll equip you with the technical skills for tomorrow: It’s our job to support you in becoming an expert who has ownership over their work. We want you to be confident that you can make an impact by helping our customers. We ask ourselves what we can do today that will help us in the future. That’s why we offer continuous development to help our colleagues become experts in tomorrow.
Build a career that’s as dynamic as the market you work in: We’re on a journey of transformation, so we’re investing in new technology that enables us to help our people and businesses thrive.
Shape your career one decision at a time: We’ll support you to progress through the business and are committed to developing talent. We do this with training and tailored development plans.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.

Come join our team as a Junior PMO Analyst on a 6 month Fixed Term Contract and play a crucial role in supporting the delivery of our portfolio. As part of the Enterprise Portfolio Management Office (EPMO) team, you’ll be tasked with ensuring that the necessary standards, processes, policies, training, tooling, and reporting are in place to drive successful delivery.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at our Tunbridge Wells office, or attending industry events.
What you’ll be doing:

Support the Head of Delivery and Business Lead in delivering the portfolio in line with AXA Health project governance frameworks and Agile methodology.
Assist the Head of Delivery and Business Lead in various activities related to Governance Boards, including writing portfolio updates and ensuring high-quality data presentation.
Ensure management, tracking, and provision of reporting capability, aiming for meaningful reporting and data quality assurance through automated tools where possible.
Help the Head of Delivery and Business Lead in maintaining a register of portfolio risks, issues, assumptions, and dependencies, and ensuring compliance with AXA Health's change and governance processes.
Aid the Head of Delivery and Business Lead in preparing the programme for audits, including proactive collaboration with internal audit functions to understand baselines and learn from previous audits.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

It’s an exciting time to join AXA, with significant investment planned in all UKandI businesses to transform and deliver new digital services to our customers and streamline and automate our business processes. To help us with the COO Portfolio of activity, we’re looking for a talented Programme Manager to support the acceleration of the next phase of our delivery. You’ll join us on a 12 month Fixed Term Contract, working in the Strategy, Portfolio and Transformation Team, and be responsible for delivering the objectives of the function with the strategic aims, stakeholder management and monitoring business outcomes.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:

Ensure project plans are well-organized and comply with project management framework.
Lead information gathering, analysis, and stakeholder consultation activities, and agree on project deliverables.
Plan and deliver stakeholder engagement activities to develop effective project working relationships and to ensure that stakeholder needs and concerns are identified and met.
Identify and manage project risks, issues, and dependencies, and implement solutions as needed.
Prepare project review reports and presentations to evaluate progress and support change.
Lead a small to medium project team, provide guidance, coordinate actions, and identify areas for improvement.
Manage program and project resource budgets, providing forecasts and presenting variances.
Provide documentation and training for a smooth transition to business as usual, and capture lessons learned for future projects.
Support change initiatives by providing analysis and monitoring progress under the guidance of a project or program manager.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

Are you passionate about customer service? This is a fantastic opportunity to join our team of International Customer Service Representatives, on a full-time basis, where you’ll support customers around the world with their medical claims journey 24/7.
AXA Global Healthcare aim to become an even bigger player in the global marketplace in the next two years and we’re committed to ’delighting our customers’. We place our people and our culture at the core of our ambitions.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home at our Tunbridge Wells office when your shift is during office opening hours.
Basic Salary: Starting at £23,400 increasing incrementally to £26,600 over an approx. 24-month period as you progress in the role. In addition, you’ll earn:
20% Shift Allowance of up to £4,680 Variable annual company bonus
This is a minimum inclusive starting salary of £28,080
What you’ll be doing:

Delivering excellent customer service by providing relevant, detailed and accurate information to every customer.
Using your initiative and the information tools available to provide the best outcome for our customers.
Answering calls whilst adhering to standard response times.
Accurate and timely completion of documentation and follow up of cases.
Remaining calm in the face of challenge to effectively help our customers when they need us the most.

Working Hours and Shift Pattern:Our shift patterns are designed to offer maximum support to our customers and involve a blend of day, night and weekend shifts. These support today’s varied lifestyles and will also earn you 20% shift allowance in addition to basic pay.
As an example, our shifts typically cover 7.5 hours or 8 hours per day starting at the following times:
• Early Shift – starting between 6.00am – 8.00am• Core Shift – starting between 8.00am -10.30am• Late Shift – starting between 12.00pm – 2.30pm• Night Shift – starting at 10pm
Please note that interviews will be taking place in Tunbridge Wells on 30th and 31st July 2024, so we ask that you’re prepared to attend on one of those dates.
Induction and Training: Induction Date: Monday 16th September 2024
To help you settle into the team and set you up for success, you’ll attend a 10-week training and coaching programme, delivered by our specialists. During this time your working hours will be Mon-Fri, 9am - 5pm and you must be able to commit to full attendance.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
When applying to this role, we will ask you to complete a screening question. Please ensure you answer this in full.

It’s an exciting time to join the AXA Commercial team as we continue our significant growth to support our overall strategic business objectives. As a result, we’re looking to further grow the London Commercial New Business team and bring to market a great opportunity to join us as a NB Senior Underwriter focusing on Non-National brokers in the Mid-Market space.
The Senior Underwriter plays a critical role in managing the profitability and income of the branch, owning the financial results for designated accounts and brokers. The role demands a high level of influence on the Underwriting team, increasing the ability to collaborate with a range of stakeholders and developing the technical and trading capability of the branch.
The role encompasses many opportunities to contribute to the development and success of the team, not just from a growth and profitability perspective but driving service excellence to our customers. Ensuring close collaboration is supported internally across the teams will be an important focus area, as this will enable the team to be set up for success, by engaging and building key relationships with the brokers and stakeholders in the Non-National brokers in the Mid-Market space.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You'll work at least 60% of your week away from home, either at our office in London, visiting clients or attending industry events.
What you’ll be doing:

Deliver planned underwriting results through proactive account review, analysis of underwriting trends and implementing improvement.
Underwrite new business profitably, accurately, consisently and in line with established underwriting practices and governance framework.
Use information gathering, a strong knowledge of policy wordings and industry trends to select, understand and assess risks.
Make sound assessments of the probability of exposure to determine a suitable premium from an accurately established technical price.
Develop credibility with brokers and customers and understand all aspects of importance to both the broker and customer, designing a solution which meets those needs.
Build influential relationships externally and internally, take ownership and respond to broker demands in a timely manner and keep them informed about relevant ongoing activity.
Coach, train and develop Underwriters to continually improve their technical and trading capability.
Support the Trading Team Manager to effectively manage the service provided to brokers.
Build a reputation as a trading expert with a panel of intermediaries and build confidence in the branch ability through interaction with our Underwriting Technical Centre.

We're looking to support the exciting growth across AXA Commercial and bring to market an opportunity for a Motor Trade Underwriter to join the highly successful team. It’s an exciting time to join AXA Commercial, as we continue to transform the Motor Trade Specialist team, a virtual and national team that delivers consistent and efficient service to Motor Trade customers. As a Motor Trade Underwriter, you’ll be key in driving profitable growth through effective underwriting of business cases and building relationships with brokers.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:

Delivering planned financial results and demonstrating your contribution to loss ratio control by effectively adhering to branch UW controls.
Driving profitable growth through effective underwriting of cases within empowerment; delivery of trading targets and building underwriting relationships with brokers.
Identifying poorly performing accounts and investigate reasons for lack of retention, discuss actions with senior underwriters, Team Managers and Account Managers and implement those actions to increase retention and improve profitability.
Building effective trading relationships with Brokers through trading activity and be recognised as a positive trading partner.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

At AXA Commercial, we support our business customers, large and small, by making it easy for them to do business with us in the way that suits them. Whether they insure with us via brokers, directly on the phone or online through comparison sites, we've got them covered. Building on our success, a key initiative for the future of AXA Commercial is enhancing our current teams with experienced, engaging, and forward-thinking Commercial Underwriters. These roles provide a fantastic opportunity for you to build key foundations and shape the narrative, that will provide AXA the exposure and scope required for growth.
As we experience an exciting growth trajectory and invest in our workforce of the future, we're excited to bring to market a fantastic opportunity for a Property and Casualty Mid-Market Underwriter to join us within our National Trading Centre, based in Bolton.
What you’ll be doing:
As Commercial Underwriter you’ll help drive and transform how we partner our broker portfolios, through responsive, flexible, and collaborative relationships. With a strong balance of technical and trading capability, you’ll be empowered to make decisions, supported by data, insight, and decision support tools on mobile technology to succeed. You’ll be focused on developing and delivering profitable growth, across new business within the key markets.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. After an initial training period in the office, you'll work at least 60% of your week away from home, either at one of our office locations, visiting clients or attending industry events. Our main office is based in Bolton – we would however consider applications from across the UK – in this case, there would be a requirement to travel to Bolton at least once per month.
What’s in it for you:

We’ll equip you with the technical skills for tomorrow: It’s our job to support you in becoming an expert who has ownership over their work. We want you to be confident that you can make an impact by helping our customers. We ask ourselves what we can do today that will help us in the future. That’s why we offer continuous development to help our colleagues become experts in tomorrow.
Build a career that’s as dynamic as the market you work in: We’re on a journey of transformation, so we’re investing in new technology that enables us to help our people and businesses thrive.
Shape your career one decision at a time: We’ll support you to progress through the business and are committed to developing talent. We do this with training and tailored development plans.

We have an exciting opportunity within our Large Loss team for an experienced Property claims handler. As a Senior Claims Technician in Large Loss you’ll be responsible for the handling of a portfolio of complex and high value claims.
At AXA we empower our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:

Pro-active management of a portfolio of Property claims with a potential of £500K+ from notification through to settlement.
Your portfolio will be predominantly first party Commercial Property losses such as fire, flood and storm which might also include business interruption and alternative accommodation.
Delivering excellent customer service whilst maintaining accurate estimating and controlling indemnity spend.
Sharing your knowledge and supporting the development of others in your team and in the wider claims community.
Building excellent working relationships with Loss Adjusters, solicitors and other suppliers.
Regular communication with policyholders and their representatives and underwriting colleagues.

It is an exciting time to join the Work Force Planning team here at AXA. We’re recruiting for a Real Time Analyst to join AXA Commercial, supporting teams across the UK on a 12 month FTC. As a Real Time Analyst, you’ll work closely with the rest of the Planning Team and Operational areas across Commercial to provide service delivery and support. This will include reporting and reviewing channel performance and productivity, overseeing real-time management and supporting with contact channel changes, whilst acting as a centralised point of contact for all Real Time and Channel related enquiries.
In this role you'll be responsible for assisting with the distribution of resource to ensure all workloads are handled within their target time according to the relevant business area. The working hours are Monday to Friday covering the operational business hours of 8am - 6pm, 35 hours a week.
What you’ll be doing:

Managing requests for offline time, annual leave and absence.
Monitoring real time delivery of planned schedules through dashboard in Verint and Storm, ensuring adherence to schedules across all channels.
Accurate and up to date staff resource database maintained through WFM.
Attendance and input at Operational Planning meetings, to help lead and steer Operation to success.
Identifying operational improvements.
Production and delivery of daily / weekly reports including insight on performance.
Support the workforce planning and wider teams as and when appropriate.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.