Total 7 Customer Service job vacancies in SW1A 2HB

Receptionist

Contract Type - Permanent
Flexible hours per week

Employment Type - Full Time

The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.

The Role

As Front of House Team Member you will mainly work on the Reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience with Opera is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm in busy times. Our Front of House Teams work a shift rota so you will need to be comfortable working five days out of seven, with some early shifts and some late shifts.

What we look for

* Previous experience in a customer facing role in a fast paced service environment

* Excellent communication skills, both in person and on the phone

* Passionate about delivering the highest levels of service with a desire to learn, work hard and progress

* Comfortable in a front line role facing the public

* Empathetic and able to build relationships

* An open personality who is relaxed and natural in their interactions

* Accurate with good attention to detail

* Demonstrable desire to pursue a hospitality career

* Able to work effectively as part of a team

* Previous experience in a fast paced service environment

* Opera knowledge is a definite advantage

What's in it for you?

* Great development opportunities

* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Pension and Healthcare Schemes

* Wagestream - get access to earned salary before payday

* Paid volunteering days

* Generous recommend a friend scheme

* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Great Recognition program

* ...and many more!

McGinley Supports Services are looking for a Concrete Pump Operator for a HS2 Site in Birmingham

Requirements: CPCS card A06 - Truck mounted boom concrete pump and A44 - concrete pump trailer mounted

About The Role
* Full understanding of all aspects and responsibilities of a Mobile or Static Concrete Pump.
* Experience in the safe operating of Concrete Pumps of varying sizes.
* A reasonable level of work experience must have been undertaken to determine operating experience prior to starting assignment.
* Knowledge of the safe operation, including layout and operation of the controls, stability limits, daily checks, and how to do them safely.
* Highly Safety conscious.

Rates: £22.66 per hour PAYE

Hours: 7.30am - 5:30pm Monday - Friday (1 hour break each day)

Full time, ongoing role.

Please call Dana on 07775117847

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Defence Digital is an exciting and dynamic place to work.  We offer employees the opportunity to develop within their role and progress through the organisation via a number of Learning and Development opportunities and activities.

Our work is varied, interesting and most importantly it's impactful.  You will be responsible for Supporting the Programme Delivery Manager and wider team to help with the control and processing of information, maintaining oversight of projects on behalf of the Senior Responsible Owner of the programme.

We are a friendly, diverse, and inclusive team of upbeat and creative individuals and welcome those who can bring their talents and new perspectives to the team.  You will work to provide assurance that projects are being delivered with a focus on performance, cost, and time across the programme.

It is crucial that you have strong organisational and information management skills and can work to tight deadlines.  Communicating effectively is an integral part of how we do our job, and therefore having a high standard of interpersonal skills and ability to work as part of a multi-disciplinary team, is vital in this role.

WAKING NIGHTS SUPPORT WORKER ,- Dudley

*** £500 WELCOME BONUS*********

At Inspire it is imperative and important that our children enjoy new and varied experiences that encourage them to be the best version of themselves and that any disability is not seen as a barrier but an opportunity for inspirational outside the box thinking.

We hold a belief that no child should be disadvantaged and that all children are part of the community, enjoying all that this offers including celebrations, events and fundraising.

Our teams are fully committed to Inspires' goals, they understand the challenges and rewards of working with our young people and know that every day they will achieve things that really matter.

Excellent opportunity for a Waking Nights Support Worker to join our home in Dudley. The home is rated Good in all areas with OFSTED and has an excellent reputation with the local authorities. The home can accommodate up to 8 Young people, all the Children & Young People we support have a learning disability, Autism, epilepsy and can display some associated behaviours. Many of our children (not all) are non-verbal or have limited communication and will communicate with us through different methods such as picture boards, Smartbox devices and Makaton.

Our guiding principles are:

• Integrity, it is the foundation of what we do. A nurturing approach to our young people and staff and a passion that will drive your commitment to achieve the very best for our children.
• Bringing our plans to life will be challenging and intense but, with enthusiasm, creativity and a hands-on approach, the reward and satisfaction will be second to none.

Preferred but not Essential

• Experience in Residential Childcare Environment (Preferred)
• Level 3 Children’s and Young People or equivalent (Preferred but not essential)
• Driver (company provide a car during working hours)
• Able to work unsociable hours (evenings, nights and weekends)

Company Values

• Friendly, passionate and caring nature
• Positive, pleasant and approachable
• Empowering others to become stronger and more confident in controlling their lives
• Person Centred, allowing our children to explore & utilise their own strengths
• Innovative, by using or showing new methods and ideas

Reward and Benefits

• Competitive salary including enhanced qualified rates
• Paid induction programme
• Dedicated learning and development programmes including fully funded QCF Level 3
• Face to face therapeutic training
• Access to a wide range of free online courses for all staff on a variety of topic
• Free DBS check
• Free parking
• Free meals on shift (residential homes only)
• *Refer a friend scheme’ reward system – earn £1,000 per referral
• *Welcome bonus £500
• Pension scheme
• Annual Employee Awards Evening
• Employee recognition schemes
• Company vehicle to use when in work
• CareTech Foundation- Opportunity to apply for family & friend’s grants
• Being part of one of the UK’s leading specialist therapeutic providers

*Terms and Conditions apply

Interested then apply today!

All applications & CVs received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children’s list.

If you have not heard back within 14 days, please consider your application unsuccessful on this occasion.

Waking Nights Support Worker [SYS-12607]

Assistant Customer Service Manager
Location: Macclesfield

Salary: £28,392

Excellent range of employee benefits

Are you passionate about delivering high-quality customer service and supporting seamless operations?

Join us at Sodexo as an Assistant Customer Service Manager, where you’ll assist in driving exceptional service standards and support the customer experience at our global pharma client site in Macclesfield.

Working closely with the Customer Service Manager, you’ll ensure our GXP areas operate smoothly, enabling us to create a vibrant and efficient workplace.

In this role, you’ll play an integral part in maintaining customer satisfaction by supporting various operational activities.This is an opportunity to showcase your service expertise, make a meaningful impact, and grow within a company dedicated to enhancing quality of life.

What you’ll do:

• Support the Customer Service Manager in delivering soft services across the designated area.
• Resolve customer complaints and foster high satisfaction levels.
• Aid in team appraisals, employee engagement, and managing performance records.
• Participate in audits, follow up on action items, and maintain internal compliance standards.
• Assist in implementing process improvements and service innovations.
• Respond to emergency calls as per protocols and escalate issues when necessary.

What you bring:

• Strong customer focus with the ability to motivate teams to achieve high service standards.
• Proven experience in professional communication and working with stakeholders of all levels.
• Excellent organisational skills and the ability to manage multiple priorities.
• Good IT skills.
• An eagerness to learn about Facilities Management at a large GMP manufacturing site.

What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company that values you, offers purpose in your role, and enables you to thrive. In addition, we offer:

• A flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development
• Opportunities for career growth within a global leader
• Full training and protective equipment

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.We operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.

We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to be part of something greater?

Apply today!

UK Parliament

Working at the UK Parliament offers a unique and rewarding career at the heart of the UK's democratic system.

With a wide range of roles available, our impartial colleagues enable the day to day running of the House of Commons, House of Lords and Joint Departments. Together, we make Parliament happen.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including: 

• 30 days' annual leave (increasing to 35 days after first full leave year). 
• Civil Service pension with an average employer contribution of 28.97%. 
• Access to training and development. 
• Flexible working. 
• Interest free season ticket loan and bicycle loan.

Introduction

PSD sets security strategy provides expert advice and delivers an operational service. It does this in partnership with the Metropolitan Police Service (MPS) and by working closely with the Parliamentary Estates Teams, Serjeant at Arms and Black Rod's office, Restoration & Renewal teams, the Parliamentary Digital Service, and other key stakeholders. 

The Role

PSD are looking to appoint two Security Support Assistants within the award-winning Members' Security Support Service (MSSS).

A high level of confidentiality and sensitivity is required in respect of security matters and related discussions. The post holders will ideally have an understanding of security measures, although training will be given.

Some of the responsibilities for this role include:

• Act as a key point of liaison for Members and their staff to raise queries and concerns regarding the recommended security measures process.
• Support House security events by representing MSSS; ensuring that Members and their staff are aware of the support that our team and measures can offer.
• Monitor and log security information and specifications from the security contractor to ensure that all required paperwork is completed correctly and log financial information from specifications accurately into the MSSS register/records.
• Oversee bookings or work schedules & services (such as maintenance requirements) provided by the supplier(s) to ensure it is contractually compliant, and disputes are raised and resolved in a timely fashion ensuring our customers receive great service.
• Work with security contractors to process and authorise new orders, equipment or services; maintaining an audit trail with appropriate analysis and asset management records.

Skills and Experience

To be successful in this role you will demonstrate:

• Ability to deliver excellent customer service in a challenging environment whilst handling sensitive information appropriately. Experience in gathering information to understand the facts and draw logical conclusions.
• Experience of working with diverse groups of people, upholding the principles of diversity, equality and inclusion, ensuring that everyone is, at all times, treated with dignity, courtesy and respect.
• Demonstrate excellent organisational skills and the ability to plan, prioritise and monitor tasks in a systematic way. Experience of using good digital tools usage for handling records, data, and collaborative trackers or dashboards to improve processes and ensure accurate information holding. e.g. Microsoft software (Office 365 applications; Outlook; Word; Excel etc.).
• Strong written and oral communication skills. Able to adapt style of communication to meet the needs of the audience and able to present complex information clearly to stakeholders to support decision-making.
• Experience of working with external suppliers and/or working on high profile contracts. Ability to work successfully within both internal & external teams and stakeholders, including a challenging customer base.

Next Steps and Additional Information

Application Form - If you would like to apply for this role, please submit an application providing evidence against criteria 2 - 5 in the Job Description. Please make sure your answers are no more than 300 words per criteria.

More information on the role and the full criteria can be found in the Job Description.

Please note that as part of the selection process, you may be asked to prepare a presentation or complete a test at the interview stage. Further information will be provided to shortlisted candidates if this is the case.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

Contact Details

For more information about the role, or for an informal chat, please contact Sophie Nicolaou,

#LI-Hybrid

Proud member of the Disability Confident employer scheme

Floating Support Worker

Location: South London

Salary: 14.40-19.00/H

Hours: Mon-Fri 9-5

Assignment: 3 Months with Potential Extension




Join a leading homelessness charity as a Floating Support/Tenancy Management Worker. In this role, you'll provide practical support to individuals to help them sustain tenancies and regain independence. You'll work with clients to manage housing needs, resolve tenancy issues, and access essential services. We're looking for someone with experience in tenancy management or floating support, excellent communication skills, and a passion for supporting vulnerable people. If you're ready to make a real difference.




In order to apply for this vacancy you must have an an Enhanced adult DBS - Issued in the last 12 months or on Update Service!




Duties:

• Oversee a case load of 20-25 low to high needs clients
  
• Organising your week by booking appointments with each client
  
• Writing up the monthly and weekly reports using clear written communication
  
• Helping your clients with budgeting, advising around what they can afford and how to get the most out of their financial position
  
• Help each client obtain and maintain their tenancy, reporting any damages, help each client keep on top of their financial responsibilities
  
• Oversee and maintain a positive relationship between your client and their landlord
  
• Support clients emotionally
  
  
  
  
  Apply today!
  

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.