Total 490 Customer Service job vacancies in Preston, PR2 9HT

A Vacancy at NHS Midlands and Lancashire Commissioning Support Unit.


Lancashire and South Cumbria System Coordination Centre (SCC) are looking to recruit an additional Operational Manager to join their developing SCC. If you are currently working within healthcare or have previously worked within healthcare and looking for a new challenge and are passionate about working at a system level to improve and coordinate urgent care, this is the role for you.

The SCC Operational Manager will work with the Senior Managers to lead the team working in the Integrated Care Board (ICB) / MLCSU SCC. The role is responsible for delivering operational leadership via the SCC to ensure system level coordination of responses across Lancashire and South Cumbria to maintain flow across UEC pathways.

Please note: this service is planned to transfer from Midlands and Lancashire Commissioning Support Unit (MLCSU) to Lancashire and South Cumbria Integrated Care Board (LSC ICB) on 1stDecember 2024. Therefore due the recruitment timescales it is expected that the successful applicant will be employed by LSC ICB on appointment





The SCC is responsible for coordinating the flow of urgent care across the Lancashire and South Cumbria and operates 7 days a week, covering the core hours of 0800 to 1800. The Operational Manager role is an exciting opportunity to become involved in working to improve urgent care flow at a system level , working closely with colleagues across the area to operationalise the 5 year strategy for urgent and emergency care.

The post holder will be expected to work flexibly to cover these hours on a seven day rota, and with the expectation for significant on site presence with the majority of weekday shifts worked on site at County Hall in Preston.

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is part of the NHS family, both ‘of’ and ‘for’ the NHS and are pivotal in supporting major improvements in health and wellbeing for organisations across our partner Integrated Care Systems (ICSs) and their populations. We are integral to the healthcare systems we work in partnership with, and our philosophy is to face every new challenge and opportunity together with our partners.

The System Co-ordination Centre (SCC) is the Lancashire and South Cumbria (LSC) system wide single point of contact for NHSE, Region, ICB and all system providers for all system improvement activities and queries and is operational 7 days a week 0800 to 1800, or when the system deems it necessary.

Our mission is to be a great place to work, to be great people to work with, striving to be better tomorrow than we are today.

MLCSU recognise that you deserve to develop your unique skill set. We encourage our staff to adopt a culture of learning to continually evolve and develop the organisation.

MLCSU is committed to our process of redeployment at risk members of our existing workforce to new roles. As such, all job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

We are looking for a team player with good communication and organisational skills, who is flexible in their approach to work.

The post holder will:
• Have overall responsibility for the day-to-day co-ordination and delivery of the SCC operating protocol. This includes compliance against the national spec and localised system SOP(s) as per ICB / MLCSU governance.
• Chair routine system calls with ICS provider representatives and have devolved authority from ICB to initiate contact with providers as necessary. Ensures that all providers and SCC teams are maintaining contemporaneous notes and that objectives are SMART-based, accountable and delivered (or non-delivered by exception).
• Visible point of contact for SCC Room Operators to escalate any real-time or emergent risks or concerns. The SCC Operational Manager will interpret any quantifiable or considered risk analysis and decide on a recourse to the most appropriate action to maintain patient safety.
• Tactical system management of provider critical incidents and accountable to the ICB SRO or the DOC who will enact strategic system management on behalf of the ICB.
• Establish lines of communication with ICS providers ensuring seamless escalation as per OPEL 4 Framework or other surge protocol. Can devolve point of contact to SCC as required which includes preparing and facilitating handover to the DOC.
• Be responsible for the running of the System Control Centre
• Be responsible for building a combination of subject matter expertise and operational skill to enhance effective service delivery.
• Be responsible for implementing all national and local guidance and ensuring system assurance is established through clear actions and pre-set targets
• Support the wider urgent care team to deliver against national and local priorities as set out in the NHS E policy to improve and transform urgent and emergency care for the population of LSC, driving better outcomes, improved operational performance and value or money in planning and commissioning.
• Be required to work five days across the seven-day period, covering 08:00-20:00 or 18:00 as a part of a rota.
• Work closely with a range of managers and directors for system delivery to balance risk across the system in times of escalation



If you require any further details regarding this vacancy please contact:

Jennifer Butterworth -01772 952363 or jennifer.butterworth1@nhs.net


This advert closes on Sunday 24 Nov 2024

How does it sound to earn £25,714.00 from day one with a rapid rise to £27,032.00 once you hit the required competencies?

Do you want to work in a bustling & vibrant office environment, with FREE PARKING, access to local transport links, on-site canteen, restaurants & shops, plus a whole host more right on your doorstep?

What's more, we also have the opportunity to work from home if you prefer after your qualifying period! (usually around 4-6 months)

If so, we want to hear from you!

We're looking for empathetic and supportive colleagues to join our existing team servicing a well-known high street banking client based at Tulketh Mill in Preston!

What's in it for you?

• Be part of our rewarding pay progression scheme with a salary between £25,714.00, rising to £27,032.00
• You will work 40 hours per week between 8am - 8pm, Monday - Friday on a 6-week shift rota with 2/6 Saturdays between 930am - 5pm. We will provide a full list of shifts at interview stage. No Sunday shifts currently
• Option to work from home after completing your qualifying period - full equipment provided.
• Modern & vibrant office, with free parking , great transport links, on site canteen, plus several retail & food stores on your door step if you wish to venture!
• Internal career progression platform called INSPIRE, which helps many colleagues to develop into a multitude of roles available with a clear development plan from the outset
• Access to exclusive discounts, benefits and cash back, for all Capita Employees and their families! Retail, cinema, shopping, something for everyone!
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
• We do work Bank Holidays but Christmas Day, Boxing Day and New Years Day are all non working days so, put your feet up! (If you are scheduled to work on a bank holiday, you will receive time and a half and a day in lieu to use at a later date).
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more!
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What you'll be doing:

• Understanding the customers financial situation, providing options and solutions to help our customers get back to financial health. Always ensuring fair outcomes, including for our vulnerable customers
• Building rapport, empathising, and having meaningful conversations with our customers to deliver excellent customer service
• Embracing learning, coaching and development to continuously improve your skills and capability
• Sharing ideas to improve the customer service experience
• Making a real difference to people's lives
• Dealing with some of our more vulnerable customers and their complex needs

What we're looking for:

• Comfortable speaking with customers over the phone and asking questions on to gain a full understanding of our customers circumstances
• Have an excellent standard of both spoken and written English as you will be helping customers with complex financial needs
• Making decisions considering the risk to the client and impact to the customer using guidance or advice where required
• Navigating around our systems and ensuring all details entered are accurate - previous experience of using multiple CPU systems is essential
• Ensuring all regulatory requirements are adhered to through training and compliance
• This role would suit individuals who have experience of dealing with customers who have complex needs, who may have worked previously in a call centre environment, have first class communication skills and are able to complete work to a high standard. This is not an entry level role and some previous experience is essential - detailed below.
• Do you tick any of the boxes of the below? If so, we want to hear from you!

Essential experience - we require a minimum of one of the below.

• Strong experience in a call centre customer service role...OR
• Proven experience in a clerical environment...OR
• Robust experience in a health care environment dealing with vulnerable clients...
• In addition we also need experience of using multiple computer systems. Although full system training will be provided, you need to be competent using a mouse and keyboard

Desirable experience...

• Experience of working in a collections environment
• Experience of working in Financial Services

What will happen next:

• Choose apply now to fill out our short application
• Your application will be reviewed by our global recruitment team
• You will be invited to attend a video interview with a member of the recruitment team
• If you are successful at the first interview stage, you will be invited to attend a second stage on site in Preston.

You'll get the chance to follow your chosen career path anywhere in Capita.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you.

For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Proud member of the Disability Confident employer scheme

Our client in Preston is looking to hire a Multi Skilled Operative to their team on a permanent basis. You will be working on domestic and void properties carrying out maintenance and refurbs.

Monday - Friday
£30,000
37 Hours Per Week
Company Vehicle Included

Job Role

• To be part of the clients property Maintenance team responsible for Joinery and Multi Skilled Maintenance projects or services undertaken
• To carry out domestic Maintenance duties to a high standard and within reasonable time frames.
• Pre-inspect and diagnose selected repair requirements.

Requirements

• NVQ Level 2 or above in a relevant trade such as Joinery/Plastering/Plumbing
• Multi trade ability
• Driving License

Join our Customer Service Team!

Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.

• The role is full-time (37.5 hours per week).
• This role is office-based role in West Strand Business Park in Preston, PR1 8UY

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting on the TFC campaign. Tax-Free Childcare (TFC) is a scheme for Government support towards the cost of childcare for working families. In this role you would be supporting families and making a difference by helping them.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37.5 hours per week). Monday - Friday 8am - 6pm. 37.5-hour week

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Manpower UK is acting as an Employment Business in relation to this vacancy.

ABOUT THE ROLEAs an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as an Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOUYou'll need to be warm, empathetic and personable to join us as an Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 3231

Role: 1.0WTE Lead Psychologist, Access and Urgent Care Services Central Lancashire (0.5WTE Central Lancashire Home Based Treatment Team & 0.5WTE Acute Therapy Service).

Band: 8B

Network: Central and West Locality

Tenure: Permanent

An exciting opportunity has arisen for a Lead Psychologist for Access & Urgent Care Services across the footprint of Central and West Lancashire. We are looking for a highly motivated and enthusiastic individual, who has a proven track record of clinical leadership. The successful applicant must be able to demonstrate a robust understanding of collaborative working.

The above exciting opportunity have arisen as a result of investment in the Clinical Psychology resource within the Urgent Care Pathway. This senior post, will contribute to short-term interventions, as well as Supervision, Service Development and Research as appropriate. The Post-holders will be joining a supportive Team of nine Clinical Psychologists and one CBT Therapist across various teams in the Central and West Lancashire Locality. We have good links with the Lancaster, Liverpool and Manchester training courses, and strongly support CPD.

*The £7k Welcome Bonus package applies to this role. The bonus is only available for people who are not currently employed (or who have not been employed in the last 12 months) by any NHS provider trust in the Lancashire & South Cumbria Integrated Care System in a like-for-like role; e.g. a Band 6 Registered Mental Health Nurse at another Trust in the LSC ICS would not be eligible for the bonus if moving to a Band 6 Registered Mental Health Nurse role at LSCFT. Bank only workers for Lancashire and South Cumbria NHS Foundation Trust are eligible for the scheme if they have not held a substantive role in Lancashire & South Cumbria Integrated Care System in the last 12 months (subject to all other terms and conditions being met). These incentives are subject to recovery clauses within the first 6 months of employment. This bonus is applicable from 1st July 2024 – 30th November 2024.

The £7k Welcome Bonus package is designed to attract and retain the very best staff in post. The amount a new starter would receive is shown in the Welcome Bonus Payment Schedule below:
• £3,000 after 2 months of employment (counted from start date with LSCFT)
• £2,000 after 12 months
• £2,000 after 24 months

PLEASE NOTE: This bonus scheme is subject to a Repayment Clause should the post holder leave this role within 6 months of commencing employment.

For more details, please visit our website -Welcome bonus and relocation packages terms and conditionsWelcome bonus and relocation packages terms and conditions :: Lancashire and South Cumbria NHS Foundation Trust (lscft.nhs.uk)

If you have any questions, we would be happy to discuss them – please contactrecruitment@lscft.nhs.uk.


This advert closes on Wednesday 13 Nov 2024

ABOUT THE ROLE Hours: 3 days a week + must be open to weekend working As a Head of Housekeeping at a Barchester care home, you'll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff, you'll ensure that every room and living space is maintained to the highest standards. The Head of Housekeeping role demands excellent attention to detail, but we'll also rely on you to motivate everyone in your team to be at their best. Put simply, you'll help to make your care home a shining example of a high quality care environment. ABOUT YOUExperience of housekeeping in a care home, hospital or hotel environment will be very advantageous for the role of Head of Housekeeping. We'll also look for a proven ability to lead and inspire a team. A caring nature and good communication skills are important as you'll often come into contact with other members of staff, residents and their relatives. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job Title: Procurement Officer (LC6)
Location: Preston
Salary:

• CIPS Level 5: £16.22 - £18.41 per hour
• CIPS Level 6: £18.41 - £20.63 per hour

Job Category: Financial

Description:
Service Care Solutions is assisting a police force in Lancashire with the recruitment of a skilled Procurement Officer. We are looking for candidates who are part or fully qualified in Level 5 or Level 6 of the Chartered Institute of Procurement and Supply (CIPS). The role involves managing procurement processes, tendering, and contract negotiations within public sector frameworks.

Requirements:

• CIPS Level 5 or Level 6 qualification
• Experience in public sector procurement
• Strong knowledge of procurement regulations and contract management
• NPPV3 Vetting required

Responsibilities Include:

• Undertaking procurement projects in line with public contract regulations
• Managing high-value tenders and contracts
• Providing procurement advice to senior managers
• Ensuring compliance with procurement laws and achieving value for money

To apply or for more information, contact:
Lewis Ashcroft
Email: Lewis.Ashcroft@servicecare.org.uk OR call 01772 208962

The CYP Autism Intensive Support Service provides support to children, young people and families/carers by delivering a co-ordinated, person-centred and outcome-focused approach to planning and supporting autistic children, young people and families/carers who require additional and sometimes complex support, which includes children and young people’s mental health services.

The Band 6 role for the CYP Autism Intensive Support Service is a clinical role. We are hoping to welcome applicants with backgrounds that includeChildren’s Complex Care/Allied Health Professionals /Learning Disability Nursein order to create a well-rounded team with a plethora of expertise.

Applicants should have excellent communication skills and the ability to work well autonomously and well as part of a team.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employee through improved health and wellbeing.

We would like to invite all interested applicants to speak with the team to get an insight of what the day-to-day role of the team looks like.

As part of the leadership team, the post holder will be responsible for providing expert support, advice and clinical leadership to a 4 - 18 years Autism Service to offer an enhanced model of support to the wider mainstream education, health and social care services within Lancashire and South Cumbria. To promote and support good access to mainstream health care for those with autism, the reduction of health inequalities and premature mortality, and the delivery of specialist of health care interventions for this group of people.

As Team Leader the post holder will support the operational aspects of service delivery and report directly to the Service Manager. These include helping to manage budgets, recruitment, staff management (rosters, sickness, leave etc), developing Standard Operating Procedures, managing risk and other operational tasks.

The role includes a clinical & professional component also, the Team Leader will clinically support the staff in the team providing supervision and guidance as appropriate and carrying a reduced caseload to reflect the joint Operational and Clinical nature of the role.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT

Please see attached the job description and person specification for more information about this role



This advert closes on Tuesday 12 Nov 2024

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Pay rates from £731.50 - £1225 per week Plus holiday pay and pension

Alcedo Care are recruiting for Live-in Carers across the North West region and North Wales area.

We’re looking for kind, caring and compassionate experienced carers to provide outstanding care in our various locations. You’ll have a big smile and an even bigger heart, the type of person our wonderful clients will look forward to welcoming through their door and into their home.

You will live in with the client, enabling them to have care provided to them whilst they can stay within the comfort of their own home, where they are familiar and happy to be.

Duties may include:

- Helping with personal care (showering/toileting/dressing)

- Medication Administration

- Housekeeping duties such as cooking and cleaning

- Managing medical conditions (client specific)

Requirements for the role:

- To be able to live in with clients for a minimum of 2 weeks

- Willing to travel to different locations across the Northwest

- Minimum 6 months care experience in a UK Care Setting

- Willing to undertake an enhanced DBS check

- Aged 18+

- Must have the right to work in UK

Our carers are at the heart of everything we do, and as such we provide a wide range of benefits including:

- Pay rates from £731.50 - £1225 per week Plus holiday pay and pension

- Blue Light Card after successfully completing probationary period

- Career progression opportunities

- Paid travel costs to and from placements

- 24/7 Support from management team

- Holiday pay and pension scheme

Alcedo Care has been rated top 20 homecare provider in the UK for the past 5 years by our clients, a testament to the work of our amazing care teams. We’re a family owned company, and operate with family values at the heart of everything we do!

If you are ready to make a positive impact or have a change in your care career, please submit your application.

Alcedo12

Proud member of the Disability Confident employer scheme

Pay Rate: £12.60 per hour

Shift Patterns: Various shifts between the hours of 7:30am - 10pm, and occasional sleep-ins from 10pm - 7:30am. Weekend work is included.

Due to a genuine occupational requirement, we are looking to recruit male workers who can drive for this particular role.

Company Description:

Priory Adult Care is the UK’s leading independent provider of specialist adult care services. Our aim is to provide the right support in the right home for all the individuals we accommodate. With community-based residential care settings, as well as a network of supported living services, we support adults over the age of 18 with autism, dementia, learning disabilities, mental health conditions, Prader-Willi Syndrome (PWS) and behaviours that challenge. We also offer a range of residential and nursing care settings for older people with varying levels of need.

At Priory, you'll have the opportunity to be part of something special. A closeknit, supportive and diverse team who help to make a real difference to people’s lives.

We offer full training and numerous career pathways, including our Nurse Apprenticeship program.

Our roles can be flexible around your lifestyle, either full or part time and with a variety of shift patterns including weekdays and weekends.

For further detail on the site location and type of support provided, please review the additional information section.

Job Description

Your positive attitude and passion for providing high quality care and support will be your key strengths, but you'll also have a friendly, patient and positive approach to work. You should be keen to learn and show compassion to care for the people we support.

You will provide support with day to day activities, whilst encouraging and promoting independent living. As part of our team, you’ll help people reach their potential, through both practical and emotional support, making a positive difference to their lives.

Our teams provide care and support for individuals with different conditions at Priory sites all across the UK.

It would be ideal if you have previous experience gained in a similar role. However whilst this is valuable, we are looking for individuals who display the right values and behaviours in order to make a difference to people’s lives. You should be keen to learn and show compassion to care for the people we support. Not only is full training provided, but there are numerous career pathways available to you, including our Nurse Apprenticeship program.

Benefits include:

A competitive salary
Enhanced disclosure cost coverage
Comprehensive induction and commitment to on-going training
28 days annual leave including bank holidays
Online benefits and cashback rewards
Blue Light Card application opportunity
Cycle to work scheme
NEST pension option
Benefits are subject to T&Cs

Responsibilities

Supporting with personal care tasks, such as washing, dressing, eating and personal care
Perform light housekeeping tasks, such as dusting, vacuuming, and changing bed clothes
Assist with safe lifting, transferring, repositioning and movement of individuals
Assistance and support to attend medical appointments
Observe, monitor, and record physical and emotional well-being, and quickly report any changes to senior staff
Encouragement to participate in social and recreational activities

Qualifications and Skills

Excellent interpersonal skills and a caring nature
Empathy, understanding and patience
Ability to work on your own and as part of a team
Ability to understand and follow policies and procedure
The ability to anticipate and respond to challenges
Competent in verbal and written English
A healthcare qualification is desirable, but not essential
To be considered for this role, we require you to have the right to work in the UK.

Additional Information

Lynbrook is located in Bamber Bridge, a suburb of Preston, and offers residential support for four adults, who are on the autism spectrum or have a learning disability. The service is located on a side road in a quiet and pleasant neighbourhood. Our staff are dedicated to providing our residents with a good quality of life, in a safe and nurturing environment, where they can grow and develop.

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland, and the cost of this will be covered by Priory.

We are an equal opportunities employer.

Pay Rate: £12.60 per hour

Shift Patterns: 7:30am - 2pm & 2pm - 10pm. Weekend work is included.

Company Description

Priory Adult Care is the UK’s leading independent provider of specialist adult care services. Our aim is to provide the right support in the right home for all the individuals we accommodate. With community-based residential care settings, as well as a network of supported living services, we support adults over the age of 18 with autism, dementia, learning disabilities, mental health conditions, Prader-Willi Syndrome (PWS) and behaviours that challenge. We also offer a range of residential and nursing care settings for older people with varying levels of need.

At Priory, you'll have the opportunity to be part of something special. A closeknit, supportive and diverse team who help to make a real difference to people’s lives.

We offer full training and numerous career pathways, including our Nurse Apprenticeship program.

Our roles can be flexible around your lifestyle, either full or part time and with a variety of shift patterns including weekdays and weekends.

For further detail on the site location and type of support provided, please review the additional information section.

Job Description

Your positive attitude and passion for providing high quality care and support will be your key strengths, but you'll also have a friendly, patient and positive approach to work. You should be keen to learn and show compassion to care for the people we support.

You will provide support with day to day activities, whilst encouraging and promoting independent living. As part of our team, you’ll help people reach their potential, through both practical and emotional support, making a positive difference to their lives.

Our teams provide care and support for individuals with different conditions at Priory sites all across the UK.

It would be ideal if you have previous experience gained in a similar role. However whilst this is valuable, we are looking for individuals who display the right values and behaviours in order to make a difference to people’s lives. You should be keen to learn and show compassion to care for the people we support. Not only is full training provided, but there are numerous career pathways available to you, including our Nurse Apprenticeship program.

Benefits include:

A competitive salary
Enhanced disclosure cost coverage
Comprehensive induction and commitment to on-going training
28 days annual leave including bank holidays
Online benefits and cashback rewards
Blue Light Card application opportunity
Cycle to work scheme
NEST pension option
Benefits are subject to T&Cs

Responsibilities

Supporting with personal care tasks, such as washing, dressing, eating and personal care
Perform light housekeeping tasks, such as dusting, vacuuming, and changing bed clothes
Assist with safe lifting, transferring, repositioning and movement of individuals
Assistance and support to attend medical appointments
Observe, monitor, and record physical and emotional well-being, and quickly report any changes to senior staff
Encouragement to participate in social and recreational activities

Qualifications and Skills

Excellent interpersonal skills and a caring nature
Empathy, understanding and patience
Ability to work on your own and as part of a team
Ability to understand and follow policies and procedure
The ability to anticipate and respond to challenges
Competent in verbal and written English
A healthcare qualification is desirable, but not essential
To be considered for this role, we require you to have the right to work in the UK.

Additional Information

The Spinney is located within Bamber Bridge, a suburb of Preston, in Lancashire. It offers residential support for three adults, including autistic people and individuals with a learning disability. We are located in a pleasant neighbourhood, off a main road. Our team are dedicated to supporting our residents to have a fulfilled and active life, encouraging dreams, goals and aspirations. We aim to provide everyday living experiences within the community for people who may otherwise miss the opportunity to experience the wider world.

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland, and the cost of this will be covered by Priory.

We are an equal opportunities employer.

The Diagnostics Team support Integrated Care systems to deliver the diagnostics transformation, specifically supporting network formation, review of clinical pathways and implementation of Community Diagnostic Hubs. The overall objective of the team is to improve outcomes and access to Diagnostics ensuring earlier diagnosis and connected patient records.

This role will provide programme and project management support to the Senior Diagnostic Transformation Managers as well as the wider NW Diagnostic Team, Senior Managers, Directors and stakeholders.

The post holder will work as part of a team in delivering an efficient and effective administrative support to the senior members of the team.





Key Responsibilities will include:
• Undertaking all administrative duties sorting and prioritising emails from the NW Diagnostic mailbox where required and distributing as appropriate.
• Managing the NW Diagnostic electronic diary for the team, including arranging and changing meetings prioritising these as appropriate.
• Organising and planning events and meetings as directed, providing all necessary supporting materials and papers
• Plan and co-ordinate appointments , including rearranging and prioritising as appropriate.
• Organise travel arrangements for the wider team, booking rail and accommodation in line with policy
• Prepare agendas, take minutes, track and follow up on actions and distribute notes of meetings.
• Purchase orders and invoices on Oracle.



The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.

In response to the Carter Reviews diagnostics work team was introduced, however following the Mike Richards review further investment was secured to increase the team size to manage the increased outputs for Diagnostics including delivery of Community Diagnostic Centres as well as the diagnostic pillar transformation. This role is part of the newly expanded team.

The Diagnostics Team support Integrated Care systems to deliver the diagnostics transformation, specifically supporting network formation, review of clinical pathways and implementation of Community Diagnostic Hubs. The overall objective of the team is to improve outcomes and access to Diagnostics ensuring earlier diagnosis and connected patient records.

This role will provide programme and project management support to the Senior Diagnostic Transformation Managers as well as the wider NW Diagnostic Team, Senior Managers, Directors and stakeholders.





Please see attached JD for more details.











This advert closes on Thursday 7 Nov 2024