Total 775 Customer Service job vacancies in Maryport (Irish Street), CA15 8AD

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly.
• Follow Standard operating procedures closely.
• Work as a team and ensure that the contact centre service level is met

Requirements:

Diploma / NITEC / GCE ‘O' Level or equivalent

Minimum C5 for English O level

Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

Pleasant disposition with good communication skills

Fluency in a second language

Computer literate and good typing skills

Working Hours:

a) 9.00am to 6.00pm (Monday to Friday) and

b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).

How To Apply:

Please submit your LATEST resumes to jol@oaktree.com.sg with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Responsibilities:

• Make outbound calls to prospective customers from our marketing campaigns

• Promote & market company's products and services

• Handle incoming calls, queries and feedback

• Assist to arrange appointment for customers to the respective outlets

• Achieve turn up rate for outgoing calls

Job Requirements:

• Service & Sales oriented

• Good interpersonal skill

• Good telephone etiquette

Additional Information:

• Attractive Basic Salary + Commission + Incentives

• Medical & Dental Reimbursement

• Near to MRT station (City Hall)

Working Location:Caldecott
Contract Duration: 6 Months (Extendable up to 1 year)
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Overview:
There are two openings available in this job posting:

Job Position 1:

· Develop creative visuals for deals; and website assets

· Monitor and ensure upload of deals on website is timely and relevant.

· Manage creative agency to design user-friendly webpage for deals to be visible, attractive and accessible.

· Align and update internal stakeholders on publicising of deals through all touchpoints/platforms

· Budget management of creative agency

· Provide events support.

· Any other work as needed by the department.

Job Position 2:

· Liaise with agencies for the development and execution of integrated marketing campaigns and communication plans to publicise and create awareness of brand and initiatives.

· Content creation and management of website and social media content to drive digital marketing efforts.

· Collation of monthly report and data analysis of initiatives digital insights.

· Conceptualize and manage publicity aspects for promotion of schemes for families deals

· Management of collaterals inventory, coordination of mascot appearances, and support for other administrative matters.

Requirements:

· Bachelor’s Degree in Psychology, Sociology, Marketing or Communications.

· Proficient in graphic design tools such as Canva and Adobe Creative Suite.

· Experience in past creative agencies will be an advantage.

· Experience in managing multiple social media platforms.

· Immediate Starters (No notice period).

Interested candidates, please forward a copy of your resume to: justin.lee@tg-hr.com.

We regret to inform that only shortlisted candidates will be notified.

Justin Lee

Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Looking for a friendly person to join our team!

> Role includes: Greeting patients, answering phones, helping patients to book appointments and take payments, working with patients on their rehab exercises

> Training provided, friendly team, reasonable hours (less than 40/week), room to expand and become more managerial

> Base salary $2000, plus monthly bonus system after probation period (with commission can be double base or more)

> Looking for a long term hire, must be good with people, team player and caring (many patients are suffering with difficult health conditions)

> Health insurance provided

We work with patients with difficult health conditions, we are looking for a kind and comforting team member to help them!

Job Description - Field Service Representative.

We at Fave are looking for those who share our core belief - “Every Day is Game day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.

Role Purpose

As a Field Service Representative, you will act as the company's front-line representative for the installation, maintenance, and quality assurance of marketing collaterals across designated regions. You will work closely with your Team Lead and Manager to ensure that the deployment schedule is met and that all collateral is in optimal condition throughout the campaign lifecycle. You will also interact with clients and partners to resolve any issues and gather feedback to ensure brand consistency and satisfaction. The Field Service Representative is also responsible for ensuring the successful deployment and maintenance of Fave assets and marketing collateral at multiple client or partner locations. This role plays a key part in supporting marketing campaigns by ensuring that all materials are installed correctly, consistently maintained, and aligned with the brand’s goals. The role involves regular field visits, client interaction, and collaboration with internal teams to ensure high-quality execution and visibility of marketing assets.

Responsibilities we entrust you with

• Deployment & Installation: Responsible for the timely deployment of marketing materials and Fave assets (posters, banners, displays, digital signage, etc.) at various client or partner locations. Ensure accurate installation as per brand guidelines and visual merchandising standards.
• Field Visits: Regularly visit assigned locations to monitor the condition of marketing materials and ensure they are correctly positioned and well-maintained. Identify and report any issues with placement or condition and promptly take action to resolve them.
• Client & Partner Relations: Act as the point of contact between the company and clients for collateral-related needs. Address concerns, gather feedback, and ensure client satisfaction.
• Inventory Management: Track the inventory of Fave assets and ensure that there is always sufficient stock available for deployment. Coordinate with internal teams for restocking and replenishment when needed.
• Documentation & Reporting: Maintain accurate records of installations, visits, and any client feedback.

What matters in the role

• Good Communication Skills and A Good Team Player.
• Result Driven: Self Motivator.
• Having a Similar Industry Background will be a Plus Point.
• Passionate, collaborative, agile & ambitious.
• Have a can-do attitude.
• Willing to take up the challenge and get your hands dirty to be able to learn from the specific team that you’re assigned to.
• Ready to learn and ready to win.
• Comfortable working in a fast-paced environment.
• Class 2 or 3 license will be a Plus Point.

Years of experience

• 2 - 3 years of Operations experience.

What we Value in Our people

• You take the shot: You Decide Fast and You Deliver Right.
• You are the CEO of what you do: you show ownership and make things happen.
• You own tomorrow: by building solutions for the merchants and doing the right thing.
• You sign your work like an artist: You seek to learn and take pride in the work you do.

Job Description:

We are seeking an experienced L2 Application Support Engineer to provide quality day-to-day production support for Java/Web-based applications. The ideal candidate will coordinate infrastructure maintenance, manage new application releases, and ensure smooth operations by collaborating with various teams.

Key Responsibilities:

· Provide L2 production support for Java/Web-based applications, ensuring timely response to production issues in accordance with Service Level Agreements (SLAs).

· Coordinate and support infrastructure maintenance activities.

· Manage application release implementations, adhering to best practices for release management.

· Collaborate with various teams (Application, Infrastructure, Vendors, Security, and Change) to provide seamless business support.

· Analyse and resolve production issues, ensuring the highest quality of service.

· Enhance and optimize existing support processes to maintain/improve service levels.

Skills & Experience:

· Minimum of 2 years of experience in an L2 application support environment.

· Strong analytical and problem-solving skills with the ability to perform impact analysis in a structured manner.

· Good verbal and written communication skills.

· Ability to work independently, proactively, and under pressure.

Core Technical Competencies:

· Linux and Unix Shell Scripting

· SQL (MySQL/MSSQL)

· OpenShift/Docker

Preferred Skills:

· Experience with AngularJS, ActiveMQ, Elastic Search

· Familiarity with application monitoring tools

· Understanding of CI/CD pipelines

· Python and microservices architecture knowledge

· Experience in application implementation projects in financial institutions is an advantage.

This is a shift-based role, requiring flexibility to work across various shifts.

Working Location: Caldecott
Contract Duration: 12 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Assist in collecting, compiling, and analyzing statistical returns concerning cases requiring out-of-home care placement.

· Collaborate in reviewing the current frameworks and work processes related to the placement and reunification of residents in the out-of-home care sector.

· Assist in conducting research, evaluation, and literature review to identify trends and analyze data on the profile of types of cases in the out-of-home care sector.

· Provide administrative support in matters related to the out-of-home care sector.

· Assist in conducting on-site assurance checks of agencies.

· Work closely with staff, stakeholders, and community partners to understand the needs of children and vulnerable adults requiring out-of-home care.

· Liaise with foster parents and out-of-home care agencies to identify placement options for children requiring foster care.

· Write referrals to agencies.

· Provide events support.

· Any other work as needed by the department.

Requirements:

· Bachelor’s Degree in Psychology / Social Work or other relevant discipline.

· Strong statistical data collection skills and experience in SPSS.

· Immediate Starters (No notice period).

Interested candidates, please forward a copy of your resume to: justin.lee@tg-hr.com.

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Title: Sales Support cum Shipping Executive

Location: Singapore town area

Company: Velora Pte Ltd

About Us: Velora is an international fertilizer trading company focuses on serving the fertilizer supply chain needs of the South East Asia region. We are expanding our team and seeking a dynamic individual to join us as a Sales Support cum Shipping Coordinator.

Position Overview: The Sales Support cum Shipping Coordinator will play a crucial role in ensuring smooth sales operations and efficient shipping processes. This multifaceted role requires a proactive individual with excellent organizational, communication skills, shipping knowledge to support our sales team while managing shipping and logistics.

Key Responsibilities:

Sales Support & Shipping Coordination:

• Provide administrative support to the sales team, including preparing contracts, Shipping documents, and processing orders etc.
• Coordinate with clients to confirm order details, address issues, and ensure satisfaction.
• Maintain accurate sales records and assist in managing customer databases.
• Oversee the shipping process, including scheduling, tracking, and coordinating with supplier/buyer/carriers.
• Prepare shipping documentation, including invoices, packing lists etc.
• Ensure timely and accurate delivery of products, resolving any shipping-related issues promptly.
• Have experienced in L/C (Letter of Credit) transactions.
• Can speak Mandarin as need to communicate with China counterparties.
• Other ad hoc tasks as assigned by management.
• Guidance will be provided.

Qualifications:

• High school diploma or equivalent; associate’s degree or higher in business, logistics, or related field preferred.
• Proven experience in sales support, customer service, or shipping coordination.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask and manage time effectively in a fast-paced environment.
• Welcome Singaporean and Singapore PR to apply.

How to Apply: If you are interested, please send your resume detailing your relevant experience and expected salary to yvonne.toh@velora.sg

Key Responsibilities:

Cloud Infrastructure Management: Develop and manage key components of the cloud infrastructure, ensuring optimal performance, security, and scalability.

Service Availability and Reliability: Continuously monitor and enhance the availability, reliability, and performance of cloud environments and services.

DevSecOps Integration: Collaborate with DevSecOps teams to integrate security best practices in the cloud infrastructure, ensuring compliance with security standards.

Cloud Configuration: Configure cloud environments (SaaS, PaaS, IaaS) to meet the organization's evolving needs, ensuring that the infrastructure aligns with business requirements.

Automation: Implement automation scripts and tools to streamline cloud management and reduce manual processes.

Incident Management: Respond to and resolve issues related to cloud performance, security, and availability.

Capacity Planning: Perform capacity planning to ensure sufficient cloud resources are available to meet current and future demand.

Documentation: Maintain comprehensive documentation of cloud configurations, processes, and procedures.

Collaboration: Work closely with cross-functional teams including development, operations, and security to drive cloud innovation and efficiency.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Working Location: East

Working Hours: Monday to Friday 8.30am – 5.30pm

Basic Salary: $2,390 per month

Work Period: Immediate till end October / November 2024 (subject to further extension based on performance)

Job Responsibilities:

• Manage incoming enquiries over the phone on government schemes.

Requirements:

• Only Singaporeans.

• GCE O Levels and above

• Training will be provided

• No prior experience is required.

Interested candidates, please forward a copy of your resume to: justin.lee@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Scope

· Handle and prepare import and export shipping documentation (Land/Air/Sea Freight)

· Liaise with forwarding agents, clients, and the warehouse department.

· To make sure clients' goods are sent on time and send billing of the invoices.

· Responsible for clients' inquiries such as tracking and tracing shipments.

· In charge of administration matters relating to the Air and Sea operation set-up.

· The person is responsible for communicating with the customers/distributors on their solution needs and after-sales needs.

· The job will require providing the quotation, sales follow, sales forecast, and sales presentation.

· Generate and review sales quotations, order processing, and invoicing.

· Review customer sales orders, proposals, purchase orders, and related information.

· Preparation of documents for sales operations, customer-related reports to management, sales and customers as required.

· Generate price list for sales team, based on information from principals. Monitor &update sales team with relevant information from principals.

· Effectively engage with external customers, suppliers, financiers and internal colleagues including shipping, finance, technical, service, sales and marketing, as required.

· Provide admin support where necessary.e.g. filing, data entry, retrieval of documents, or any other duties assigned.

Job Requirements

· Min. Diploma and above in logistics/ Supply Chain or equivalent

· At least 1-3 years of relevant shipping experience

· Knowledge of MS Excel, Words, Microsoft Dynamic Navision 365 and control of documents.

· Proficient in handling shipping documents and familiar with INCOTERMS

· Have customer service skills.

· Have knowledge of HS code and Strategic Goods Control preferred.

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

• Facilitate the portering of patients and assist them in settling upon arrival at the center.
• Aid patients with daily activities, including bathing, dressing, eating, and mobility assistance.
• Serve meals to patients and supervise their consumption to ensure proper dietary adherence.
• Supervise and assist clients in various activities as needed.
• Assist clients in settling down for a nap following lunch.
• Maintain a high standard of housekeeping to ensure a clean and safe environment.
• Execute additional duties as assigned by management on an as-needed basis.

Job Requirement:

Min GCE N/O or Certificate in Healthcare Support

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. **

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

About Us:

We're seeking dedicated individuals to join our team as Call Centre Associates. As a vital part of our organization, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service. If you're passionate about helping others and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Job Scope:

• Respond promptly and professionally to inquiries received via emails and inbound calls, ensuring a high level of customer satisfaction.
• Identify and clarify customer issues, providing accurate information and implementing effective solutions to resolve problems.
• Fulfill customer requests by providing relevant information, completing transactions, and forwarding requests to the appropriate departments as needed.
• Assist patients in arranging and booking appointments, ensuring efficient scheduling and coordination of services.
• Perform other ad hoc duties as assigned to support the smooth operation of the call centre and meet organizational objectives.

Job Requirements:

• Minimum GCE O/N level qualification or equivalent.

Join Our Team:

If you're looking for a rewarding career where you can make a difference by assisting others and providing exceptional customer service, we invite you to join our team as a Call Centre Associate. With opportunities for growth and development, we offer a supportive work environment where your contributions are valued and recognized.

How to Apply:

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150